Erica P. · Married on 09/07/2019
Great local boutique!
My experience with The Bridal Box in Roseville was amazing. I don't know what compelled me to walk into the Bridal Box because I was convinced that a small boutique would be totally out of my price range. Favi (I may have spelled her name wrong) was my consultant and actually listened to what my budget was. She also was very attentive to my style and was not pushy when it came to things that were too expensive or styles that I didn't like. I ended up finding a dress on the clearance rack because it was a sample. The bridal box was amazing in helping send my dress away for dry cleaning to make it new again. They even threw in some free accessories. I got a free veil. It is a small store so make sure you make an appointment. With an appointment I really felt like the consultants were helping me and only me. It's not like the big stores where there are a million things going on. I would highly recommend the Bridal Box.Sent on 09/22/2019
Daniela · Married on 06/09/2019
Very vintage collection
Sweetest costumer service !Sent on 12/10/2018
She helped me a lot and answered all my questions!
Janelle · Married on 08/26/2017
I had already purchased my dress and I came here to find my veil. They had my dress in their store so I was able to try it on while I selected my veil. The staff were SO NICE even going above and beyond to check if we could special order a veil! If I could go back to pick out my wedding dress I would have gone here. Their selection of Maggie Sottero is phenomenal. I highly recommend shopping for all your wedding dress needs. They were also super affordable! My dress was about $400 cheaper here than the fancy boutique I bought it at.Sent on 07/21/2017
Amanda · Married on 01/07/2017
Christine and her staff are wonderful. They want you to feel comfortable and they want you to LOVE your dress. I had an alterations nightmare and had to buy a new dress a month before the wedding. I was able to find a dress and bought it off the rack. They gave me a discount since they felt bad about the first dress. Very sweet, very accommodating.Sent on 02/16/2017
User5567018 · 2+ years ago
I found my wedding dress here! I walked in with my mom just to look and get some ideas to start my initial shopping for my dress. I told the lady - whom I forget her name :( - was very helpful and had an idea of what I explained I wanted. The first dress I ever tried on I fell in love with! I tried on a few other... but The first dress was it! Bought it that day!Sent on 11/05/2015
Chrystal · Married on 03/05/2016
Great service! Made me feel special and gave me lot of attention! I got my very beautiful Maggie Sotero dress here and my veil. They are seriously so nice and welcoming! Love!!!Sent on 03/05/2017
Reina · Married on 10/17/2015
Christine was great, she was insightful and was extremely familiar with the product. She made me feel very comfortable and took the time to answer all my questionsSent on 02/12/2014
Tamia · Married on 02/15/2014
Amazing prices and very elegant wedding dresses. I loved so many styles because they carry such unique gowns. The quality is excellent and so is their service.Sent on 12/05/2013
User2460694 · 2+ years ago
Loved loved love this place. My wedding isn't till next October and I bought my dress as well as the bridesmaids dresses. They made me feel great, like a beautiful bride! They were very accommodating, friendly, and honest. I would definitely recommend.Sent on 10/08/2012
Melissa · Married on 09/22/2012
I bought my bridal jewelry and sash from the bridal box. They were really helpful and worked hard to get me everything on time ( I ordered them really close to the wedding).Sent on 12/21/2012
Jaclyn · Married on 08/04/2012
I found my dress in Michigan at a trunk show and was able to find it cheaper at the bridal box online in California. I called the owner of the shop and talked to her multiple time before I ordered. Told my now sister-in-law about her and she got her bridesmaids there too. All the dresses we got from the bridal box turned our beautiful and saved us money!Sent on 09/05/2012
Victoria · Married on 10/28/2011
Found the dress that I wanted for $500 cheaper than the other stores. It was a Maggie Sottero and I was able to buy it in my size off the rack and it fit perfectly. Angel was soo sweet there and helped me with veil options too. I ended up ordering a specially made veil to perfectly match my dress and it was cheaper than premade veils. I got everythign I wanted and more...for less $$ !!!Sent on 04/04/2012
Laura · Married on 05/15/2010
I ordered my bridesmaids dresses through the Bridal Box. I was a little apprehensive using an online store, but their prices were over $40/dress less than anyplace else I could find them. They were wonderful -- they called periodically to give me a status date/delivery estimate update, and were right on target with their estimates from the beginning. I would definitely recommend them to anyone looking to purchase wedding party dresses!Sent on 06/06/2010
Michelle · Married on 10/12/2018
I love this little boutique. Everyone that works here is so friendly and professional. There’s not a huge variety of sample sizes but even in a dress that was a little small they made me feel beautiful and confident. When I brought 8 people with me they didn’t bat an eye but made room for everyone. I got my dress there and went back for my bridesmaid dresses because of the personal experience you get there that you don’t get at big bridal chains.Sent on 07/25/2018
Korin · Married on 11/21/2015
Such a lovely dress shop! They have a good selection without being overwhelming like some shops. The dress attendants are super helpful and friendly. If you are looking for a more quiet less hectic experience (like one you will get a large dress shop) this shop is for you. Also, the prices are very reasonable! Definitely check them out!!Sent on 12/02/2015
Danielle · Married on 07/11/2015
Beautiful gown selection, great to work with!! We had a few snags here and there but all in all nothing that took away from the overall event!Sent on 08/22/2015
User3705932 · 2+ years ago
I found my gown at The Bridal Box and the gals there were lovely. Its a quaint little salon with some great deals, and I was so happy to come upon it. The only downside is that because it is on the small side, there is not a lot of room for your girls to come with you. Maybe 2 or 3 comfortably. And there is not a lot of good mirror viewing, as far as getting lots of angles to see the dress when you have it on. But all in all for brides on a budget, you cannot beat this sweet little gem of a place and the ladies who run it.Sent on 06/21/2014
User3539204 · 2+ years ago
Overall it was a good experience, and I fell in love with the dress I found there. They were a tad on the pricey side but that is to be expected at a boutique with dresses from designers. Make sure to get your receipts showing deposits and payment(s) because they write out everything by hand and don't do much by email, mostly by phone which they are very good about returning calls promptly.Sent on 06/12/2014
User4391511 · 2+ years ago
The staff is nice and helpful but their selection to try on is pretty small. She did the best she xoxo with what she had to work with. They do have lots of cute gifts for bride and groom or bridal party. :)Sent on 10/02/2014
Marjorie · Married on 11/29/2014
I got my wedding dress & bridesmaids here, lovely place. There is a lot of variety to choose from. There was a set back on my wedding dress and my bridesmaids dresses got messed up. The sizing was very off for every bridesmaid dress and two got mixed up because of the similar names. The quality of my dress wasn't what I expected. There were beads falling off when I tried it on but she insisted that it sometimes tit happens.They can be very hard to get a hold of but they are very flexible. Very professional and friendly. I would recommend this place but just make sure you are sized right and you check every size while picking up.Sent on 03/06/2015
Brittany · Married on 03/26/2016
A hidden gem in Downtown Roseville! The Bridal Box has amazing prices and had a really good selection for it being a smaller store. My bridesmaids got their beautiful dresses from here for a great price (the same dresses cost over $100.00 more at other bridal stores!) I was bummed to find out they sold my wedding dress for $500.00 cheaper than the boutique store I bought it from in the bay area. We did have a few issues with some of the staff being rude and unhelpful. I would say the areas for improvement are customer service and getting better lighting/remodeling the dressing room area. Other than that you can't beat the prices on beautiful designer wedding gowns and bridesmaids dresses!Sent on 08/15/2016
Kristen · Married on 10/17/2015
We got my maid of honor's dress here, as well as hair pieces for both her and myself. I wasn't amazed at the selection, nor the sizes available as samples to try on. We were left mostly to fend for ourself, find dresses, and try them on with little consultation or assistance. Good thing we had both our mom's there to help! I was thrilled with the outcome of what we purchased, but I feel they may have been a little lacking in the customer service department.Sent on 11/30/2015
Kristine · Married on 06/25/2016
I got my wedding dress, shoes, veil, and bra here. The dress, veil and shoes were great, and I had no issues. The bra on the other hand I had a lot of issues with. It was a full length bra and I was unsure on what size to get, so the measured me, and told me the style I was order would work with my dress. Unfortunately when they got it in, it didn't fit. We then ordered another one, it fit around my waist but the cup size was too big, I had to have altered because it did NOT work with my dress and it wasn't supporting be up top. It didn't work with the dress because it was too tall in the back and would be popping out. I would have had them re-order again but I would of had time to get my dress altered since each time I ordered the bra it took several weeks. And I couldn't wait several more weeks.Sent on 12/15/2016
Kerry B. · Married on 10/12/2019
Do not go to this store!
If I could give 0 stars, I would. I urge you to go somewhere else and spend your money elsewhere.Sent on 11/02/2019
The customer service is DREADFUL and they are LIARS! My maid of honor "purchased" her dress at the store, did measurements and all. Weeks prior to my wedding, she had called the store two weeks in a row and they gave her some lame excuse saying that the dress hasn't arrived yet, but it should be in the following week. Her 3rd attempt, and ONE week prior to my wedding, my maid of honor went into the store and inquired about the dress. IT WAS NEVER ORDERED!!!!!!!! The store never ordered it!!!!!! They had absolutely NO record of me purchasing my dress either. I bought my dress here and was able to take it home that day as someone else had put the deposit down, but forewent the dress. Additionally, they offered no solution to the maid of honor dress and reimbursed her and sent her on her way.
The website has so much more to offer than what the store can accommodate, the in-store selection is very small.The store is small too. If you want to try on a dress that they do not have, but is online, you have to pay $30 to have it shipped and try it on in-store. Please please go somewhere else, spare yourself the headache.
User4352092 · 2+ years ago
My first review was much longer but had to cut it down due to this sites restrictions. Yelp has my full review.Sent on 10/01/2015
I got married 9/12/15 and ordered my bridesmaid dresses around Feb/March from this store.
Long story short. The Bridal Box DID NOT PLACE MY BRIDESMAIDS dress order back in Feb/March. We only found this out when one of my bridesmaids called on July 22 asking where the dresses where. The next day I got a call telling me the order had NOT been placed due to the fact that Bill Levkoff never received the order. I was told that my dresses would be ready 9/4 once they rushed the order. My wedding date was 9/12.
Prior to that each of my bridesmaids had called collectively around 10 times to check on the status each time they were told they were on their way...
In the end I got the dresses but The Bridal Box's customer service could have been a lot better (seeing as they clearly made a HUGE mistake). I am in the customer service industry so I understand that mistakes happen but the lack of ownership was appalling. I just wanted to take the time to write this so that future customers know that there is a CLEAR flaw in their system and how they handle things. Stay on top of your orders with this store and make sure you ask for a tracking number!!!