The Bridal Boutique Reviews
Reviews
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Quality of service 4 out of 5 rating4.0
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Average response time 4.1 out of 5 rating4.1
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Professionalism 4 out of 5 rating4.0
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Value 4.1 out of 5 rating4.1
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Flexibility 4 out of 5 rating4.0
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Sasha Sent on 11/20/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tremendous help to a big decision!
I really enjoyed my time at The Bridal Boutique Columbia. The first time I went impromptu as a walk in and they allowed me to browse the store and Katie allowed me to try on a few dresses. When I went back for a scheduled appointment, I had plenty of time to look through the dresses I like the first time, as well as try on new ones. Holly was a tremendous help the second time I went with fitting the dress to my size and helping me narrow down my decision until "I said yes to the dress!" I was allowed some of my closest friends and family to join me in the experience. It was a great experience, especially for making one of the most important decisions for your wedding day! Their service was very friendly with good communication, professionalism, and dresses were reasonably priced. Thank you to The Bridal Boutique!!! -
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Chelsea Sent on 08/16/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love my dress!! Great experience
I found the dress of my dreams here! The entire experience working with them was wonderful. I loved trying on dresses with my mom, MIL, sister, and MOH. They had so many great beautiful options. They did a great job with the alterations too! -
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Michelle Sent on 07/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress was amazing!
I loved my dress from The Bridal Boutique. The staff is knowledgeable and helpful in executing your vision. Everyone complimented how great my dress looked. -
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Michelle Sent on 03/31/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great selection, excellent service, and incredible tailoring!
The bridal boutique was the third store we went to in my search for a wedding gown, and where I ultimately found my gown! They have a wide, varied, reasonably priced selection and they were really accommodating about helping me find a dress that I could get on a short timeline. I chose a classic elegant gown with a long train, and accessorized with a lace topper and veil. The team at the Bridal Boutique was so pleasant, friendly and easy to work with throughout the entire process, from trying on and choosing a dress to fittings to preservation afterwards. They ordered my dress to size and it already fit nearly perfectly – and then the incredible tailor created the most gorgeous, flawless underneath-the-gown bustle from my long train which everyone was so impressed by! And another tailor from the boutique is even repairing a tear in my veil (even though I purchased the veil elsewhere). All of the staff had great attention to detail and were so happy to help and offer advice. Would recommend to any bride! (Photography by https://www.nathangeorgephoto.com/)-
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+4 photos
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Sofia Sent on 12/16/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I said Yes to the Dress
I was referred to The Bridal Boutique by my Maid of Honor who resides nearby in Columbia, MD. I had already visited a few other boutiques in my area (Takoma Park, MD) and was very disappointed in the styles offered as well as the pushy nature of the consultant. I agreed to meet my MOH at Bridal’s. The store is gorgeously decorated, and it puts you in the wedding mood. Perfect lighting, comfortable couches and chairs, full length mirrors and a vast variety of dresses. I got there a bit early, so I was able to look around while I waited for my guest. Once my guest arrived, she was greeted and brought to where I was. Our consultant was Holly and she was amazing from start to finish. She got to know me, and some details of my engagement and what I wanted on my special day. She then selected a few gowns to try on, discreetly in another curtained room. She was nice enough to help me get in and out of my gowns but while maintaining respect and dignity. Every dress she recommended had the ‘wow’ affect, meaning she had good taste. I went back and forth between dresses because it was difficult to decided. I wanted them all, so she could tell from my facial and body language I wasn’t satisfied and wanted more options. As if a gown was just sitting and waiting for me, she went and got it, I tried it on and fell in love and said Yes to the Dress. It fit me perfect, Holly even turned down the lights to reception lights so I could get a view of the gown in different settings. She went above and beyond to help me select my special dress. She wasn’t pushy at all, understood that I didn’t have enough money, so she waited for me to come back while she held the dress for me. She helped me order the veil and recommended I come in for alterations close to the wedding date. Best of all I walked out with a cake and bottle of Champaign. I had an amazing experience at this location and would recommend it to others, you won’t be disappointed. I may plan on taking my bridal party to get their gowns as well. Say ‘I Do’ to The Bridal Boutique! -
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Brianna Sent on 10/13/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You gotta give this place a try!
***LONG BUT GLOWING REVIEW ALERT!
*sigh* where to begin…well first of all, I LOVED the experience I had here. Weirdly enough, although I am actually a bride too (set to marry December 2024), I actually ended up coming with a bride friend of my mine that was coming for her first dress fitting. And I came to help her out, keep her company and show my support of course.
The Atmosphere: But while in there, I was so distracted by the beautiful set up! This place is so lovely! You would not think much of it just driving by on the outside but please GIVE IT A CHANCE!!! It is so beautiful inside! The aesthetic is just so wonderful! The furniture, the order and designer sections, the lighting, the rugs, just everything was fabulous!
Next, the staff. My friend and I were helped by Anna (pronounced “On-Nuh”—like from Disney’s Frozen). She was the sweetest!!!! Literally amazing and so helpful! She provided my friend with different bridal accessory options (each one better than the last), she was super attentive all the way through. But not at all overbearing or pushy. Just patient, helpful and kind. The team worked cohesively together as well. Once the seamstress came out to pin my friend and offer different customization options, it was like everyone knew the plan and communicated effectively. Once one was done, the next staff member just followed up. Every staff member there was knowledgeable and professional. You felt like you were in good hands.
The selection. They had a vast selection of dress, at least 8 different designers not including their private collection. With several items from each collection! And again, the way they organized the designer sections was just great. It calmed the Type A personality I have lol
And everything was so neat! Also, they had some reasonable prices and good deals!
Now, for my personal experience. Like I said, I was there with my bride friend so I was mainly focused on her. But during her waiting times, I did some encouraged browsing. I eventually stumbled across this beautiful Morilee sample dress. I initially doubted that I would actually like the dress on me, although the dress on the hanger, was so nice. Well, first, Anna saw me browsing and offered me the opportunity to try the dress on. I wasn’t going to ask but since she offered, I leaped at the chance to just try it on. Coincidentally, the dress was my size too! Well, I tried that dress on and MY GOODNESS the dress was beautiful. At least two other employees commented on how perfect the dress was for me and I must admit…it was stunning! One of the other staff members even brought out champagne as Anna brought out a veil for me and fluffed my dress. They gave me the whole bridal dress experience and I wasn’t even scheduled for one! It was just impromptu. And they treated me like another bride but just a friend of a bride. That alone makes me want to come back!
Anna also shared that the dress I had on was $500 off too because it was a sample dress. I already have a dress, which the staff knew before I put the dress on but I won’t lie, this dress and the experience has me a little torn although I still love my dress. I also loved that NOBODY pressured me. Whether I come back to buy the dress or not, I WILL be retuning to look at accessories and to possibly get my alterations done there since they have an in house seamstress. Also, you can get your alterations and dress preservation done there even if you didn’t buy your dress from there. They handle all services even beyond just bridal dress sales. So truly it is a great place to try if you are a bride looking for her dress, accessories, alterations etc.
The Bridal Boutique of Columbia, is 5 minutes from my house and I hadn’t gotten a chance to stop in there before selecting another dress initially but I am SO happy I got the chance to go in there! I wondered what it was like. I follow them on social media and saw their reels and posts but it doesn’t compare to the actual experience of being there! They are so wonderful! BRIDES AND BRIDES TO BE GIVE THE BRIDAL BOUTIQUE A TRY! -
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Kayla Sent on 07/24/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
7.15.23 Wedding
I loved everything about my dress, the workers were absolutely amazing and even added a glitter underlay when I asked if they could do it. They had alot of pretty dresses there! They were amazing.-
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+6 photos
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Becca Sent on 05/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
10/10 Experience
Awesome place to shop with a really great selection. I found my wedding dress with the help of consultant Holly. She was so lovely, very patient and made the experience super fun for me and my family. 10/10 experience, highly recommend! -
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Samantha Sent on 05/15/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST Experience!!
I had the best experience at The Bridal Boutique- I couldn't have imagined anything better! I felt so welcomed when I walked in and my stylist, Anna H. was literally perfection. I booked the VIP experience so I would have more time, privacy, and a few special touches for my family who came with me, and I am so glad I did. I was so nervous and anxious before the appointment, but Anna's patience, kindness, fun-loving personality, and overall excitement for me made the whole experience amazing and I immediately felt at ease. She really took the time to get to know me and my style, and I felt like she understood exactly what I was looking for. I said yes to the dress and couldn't have asked for a better day! Thank you to Anna and everyone else at The Bridal Boutique for making the experience so special for me and my family! -
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Sarah Sent on 03/02/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Positive and encouraging staff with a great selection of sizes and styles
I had such a good experience at the bridal boutique. Their variety of sizes and styles is top notch. They were positive and did everything in their power to make me feel like a beautiful bride even going as far to remind me that we aren't designed to fit dresses but they us when I was expressing frustration with my arms being "too big" for the dress (they also remind me that I wasn't "too big" for anything it was just the dress wasn't ordered for me yet/altered yet. They never rushed me and I definitely went over my appointment time and were fine with scheduling a follow up. They even ordered a trial sample for me of a dress I had tried on elsewhere that they didn't currently have in stock (and closer to my size so I could see how it would fit!) There were a few hiccups (not on their end at all) during alterations but they were super accommodating and went out of their way to make sure I had a positive experience. If you're worried about not finding your size or feeling anxious about dress shopping, definitely go here. -
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Pia Sent on 01/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent from Start to Finish
I would recommend buying a dress from bridal boutique because of the dress and the experience itself. After purchasing the dress, you can have it altered and stored with them. It was great! -
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Madison Sent on 10/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the bridal boutique!
I LOVED my experience at The Bridal Boutique! I felt welcomed from my first step through the doors and until we left with my dress days before my wedding! All of the staff was incredibly friendly, and eager to talk to you! First impressions are everything, and you all nailed it! The shop itself was beautiful, and very clean. They had a large selection of dresses and accessories, with a wide range of styles. My stylist, Anna, was wonderful! She was so sweet, and made sure to run dress pricing by me if it was outside of my price range BEFORE I even tried it on. I said yes to the dress, and was given champagne and a Bundt cake to take with me!
My dress was perfect and dreamy! With the 3D flowers, detachable bishop sleeves, corset back, it was stunning. Each appointment and fitting was a breeze, and the staff was friendly every time.
Overall, a great experience and will definitely recommend!-
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+4 photos
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Ladonna Sent on 06/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding dress
Got my dress on sale and loved my experience. Everything was done on time and customer service is great -
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Avery Sent on 04/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found the PERFECT dress with ease!
INCREDIBLE EXPERIENCE!!!! The boutique was clean, bright and had a lot of different options of dresses. I had the luxury working with Alex on Friday April 1st 2022. Alex was wonderful as she listened the style, specifications, and dislikes I had about each dress. When we were first introduced she congratulated me and gave me reassurance that my experience would be a positive experience, and she was RIGHT!!!! She helped me to try on several different dresses and assisted me with putting on an even taking off. She was kind and understanding plus, if I had any hesitation about a dress she didn't pressure me to show my mom and just went on to the next one. The staff members were all very kind, and helpful from the time of my arrival up until I left the store. I cannot thank you enough Alex for helping me find the perfect dress for my wedding day! -
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Sarah Sent on 04/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A perfect time!
This place has been the place all my cousins went to for wedding dresses and now it was my turn! Loved every second. Holly helped so much! She listened to everything I wanted in a dress and gave the best recommendations. We ended up finding the perfect one! Thank you! -
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Khadija Sent on 03/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I said yes to the dress at the bridal boutique
The Bridal Boutique was amazing. After going to 2 other bridal shops and not being successful, I came to The Bridal Boutique. Everyone was so nice upon entry and professionalism was on point. They have soooo many options so it can get overwhelming but staff is great. My dress consultant HOLLY was the bomb. She had so many ideas and really brought my vision to life. She was very flexible and asked all the right questions. She didn’t let my past dress experiences stumble her up. We worked very well together and She helped me find my dream gown.! I absolutely love love love my dress and I can’t wait until my wedding day. It makes it all so real and even more exciting. Thank you HOLLY and The Bridal Boutique.!!! -
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Paige Sent on 08/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bridal Boutique in Maryland!
When searching for my perfect wedding dress, I went to five dress places and The Bridal Boutique in Columbia was by far the best experience! If you go, ask for Samantha -- she is amazing! They offer a huge selection of dresses and the customer service is the best you will find in the business. My stylist listened, picked out dresses that I loved, remained neutral and didn't try to persuade me one way or the other, she respected my budget, and she made me laugh and smile the entire time. Not to mention the free bottle of rosé when you buy your dress there! -
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Lindsay Sent on 07/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dream dress!!
Every time I went into the Bridal Boutique--whether is was initially trying on dress, coming back to make sure I'd found "the one", any of my fittings--any associate I came in contact with was knowledgeable, kind, and so helpful. For my final fitting I had to go in by myself, and the girl made sure I got into my dress okay and stayed with me the whole time, which made me feel like I hadn't gone in alone!! Whitney, who helped me find my dress, listened to what I was envisioning as well as offered her own expertise--the perfect mix! Because of this, I found my dress after only trying on a few other dresses. I would highly recommend this shop, even if you don't live in the area. It's worth the drive!!-
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+5 photos
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Rochelle Sent on 06/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic!
The entire staff was welcoming and made me feel important. I worked with Holly and Samantha, and both were incredibly attentive to my feedback throughout the appointment. I am so glad I found the Bridal Boutique and would highly recommend. -
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Ashley Sent on 06/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Last-Minute Decision
I ended up calling at noon on a Sunday to see if there was any way that I could have an appointment that day since my friend was in from out of town. They told me I could come in right away, and my stylist Samantha was amazing! I showed her a few dresses I had previously tried on that I liked, but wasn't wowed by, and she was able to pull multiple dresses that I loved. The whole experience was amazing and it 100% exceeded my expectations. I definitely recommend this bridal shop. -
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Candace Sent on 01/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Said Yes to the Dress!!!
What a smooth, fun and successful experience! So happy my sister found this shop!! -
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Patricia Sent on 11/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing service!
Nancy at the Bridal Boutique made my entire dress buying experience so amazing! My mom and sister were only in town for the weekend, so we had limited time to find a dress. I was a bit torn between 2 dresses at 2 different stores and Nancy came in on her day off to allow me to try on the dress I loved from her store again. The other bridal salon denied me coming back because they were too busy and couldn't fit me in. While I know in my heart I absolutely chose the right dress for me, I also know that the other salons unwillingness to work with me also contributed a little to the dress I ended up deciding on. Nancy was so accomadating and really listened to what I wanted in a dress and found me the perfect one. I'm a plus size bride, so finding a larger plus size selection can be difficult at some Bridal Salons, but the Bridal Boutique had a great selection to choose from. Their alterations staff was also so amazing. I had some concerns about the dress and alterations that would need to be done and they came in whike I was trying it on and went over everything they would do to make the dress perfect for me. It was really nice having them there to reassure you that they can do exactly the alterations you need done. I was also supposed to get married in April and had to postpone to November and they were so accomadating with that change. I ended up bringing my dress in the week of the wedding to get steamed for the big day and found a small alteration that needed to be done and they took care of that last minute detail for me to make sure my dress was absolutely perfect. They are without a doubt the best bridal salon I visited and I'm so happy with the decision I made. -
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Heather Sent on 10/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Day, Perfect Dress
I couldn’t have asked for a better consultant than Ali. She made me feel comfortable from start to finish, never pressured or swayed me in one way or another, and was an all-around sweetheart. She was patient and attentive to detail as I told her what I liked and didn’t like about each dress. The selection and prices at the Bridal Boutique were great. Wonderful experience, even in a pandemic - highly recommend! -
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Hunter Sent on 08/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Worth the trip!
Bridal Boutique was the only shop within a hundred miles of me that had the dress I was dying to try on in stock, so I made the trip up from Northern Virginia without giving much thought to how the actual experience would be. When beltway traffic made me late, they were flexible and reassured me I'd still have time for my appointment. I was there solo and Ali totally ran with it and made me feel super comfortable, was patient while I took pics for family and friends, and celebrated with me when I ended up saying yes to the dress I'd originally come to try on! I couldn't be happier with my dress and I'd definitely recommend The Bridal Boutique to anyone dress shopping! -
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Samantha Sent on 07/31/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go see ali!
Ali made the entire experience enjoyable. She truly listens to what you want and won’t stop until you find THE dress. I went back and forth between 2 dresses about 8 times and not once did I feel like she was getting annoyed, although I’m not sure how lol. She helped me choose the dress of my dreams and I’m so excited for our big day!!! Seriously, go book an appt with Ali. You won’t regret it. -
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Kathleen Sent on 07/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding
I had such a wonderful experience, especially with our stylist Lindsay. She was so patient and kind throughout the whole process! Literally anything I needed or asked for she made sure that I had anything and everything I needed! It was such an amazing experience and just so fun overall! I am so thankful for Lindsay and that she gave me everything and I wanted and more to ensure this was a perfect experience for me! ~ Kathleen S. -
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Samantha Sent on 06/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You won’t regret coming here
I have never been so happy in my entire life (well maybe when I got engaged, but this is different). I loved my experience at Bridal Boutique. I was lucky to get Holly as much consultant, who was not just amazing at her job, she is an all around amazing and kind person. She never pressured me (I went back 3 times) and she always had my best interest in mind. Everyone at this store is kind, thoughtful, and understanding.
Please take the time to come to this store. I promise you, you will not regret it! -
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Ashley Sent on 06/17/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Overall amazing experience, highly recommend The Bridal Boutique!
After trying on 20+ dresses and 2 previous negative experiences at other local boutiques I finally found the dress of my dreams at The Bridal Boutique in Columbia. Our consultant Holly was amazing, seriously such a breath of fresh air! She listened to EXACTLY what I wanted, didn't use pushy sales tactics, and was extremely kind and just enjoyable to be around. She gave me the freedom to pick out whatever I wanted but also threw in some suggestions based on my wish list (I think the dress that I ultimately chose was one of the ones that she pulled). The space was very clean and had a large selection of gowns at a variety of price points. I honestly was not looking forward to this appointment coming off of my previous 2 negative experiences but I am so glad that we found this place. Definitely check out the Bridal Boutique if you haven't already done so! -
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June Sent on 04/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic and supportive staff
After visiting 5 different shops I found my dress at the Bridal Boutique. My stylist, Ariel, was super supportive and made sure that I was comfortable, worked with my budget, and gave me the freedom to try on so many different styles. They even have special lighting to show you what the dress looks like on dimmer lighting for your reception. I came back a second time to make sure I found the right dress. And after trying on a few others, I felt reassured that my first choice on my first visit was "the one." I would definitely recommend this place in a heartbeat :) -
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Jennifer Sent on 03/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with
Found my dream dress here and got a great price! It was a sample dress with some minor issues that their seamstress did a great job fixing. She was super helpful zipping me in to it and taking pictures as I came to all of my fittings solo. The stylist I worked with initially to find the dress was great too! -
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Jael Sent on 03/04/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best bridal service ever!
Y'know, when you're busy planning your wedding sometimes you get caught up in the grind and forget to be fully presently engaged in the planning. Dress shopping is one of the most crucial and important moments in planning your wedding , and Saying yes to the dress is one event you wont ever forget!!
I couldnt have had any better experience during my dress shopping! Mrs. Lindsay Pons from the bridal boutique of Columbia offered me exceptional customer service! She took the time to find out what I wanted and what my preferences were, and was EXTREMELY patient throughout my shopping! She is the one that picked out the dress I said yes to!She was awesome and cant even say all about her. -
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Ashley Sent on 02/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience with Holly
I found my dress at The Bridal Boutique! Holly was very helpful and she was the one who picked out my dress from the rack. She knew exactly what I wanted! My matron of honor bought her dress here 4 years ago and she had such a good experience as well. Can't wait for my dress to come in! -
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Victor Sent on 12/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joyful and supportive experience
I had an incredible experience with Holly at The Bridal Boutique. When I came in I was feeling discouraged and overwhelmed. Her outgoing and upbeat personality made my experience incredible. She was so sweet and affirming. She was so accommodating when I left and came back (all within the hour) to say yes to the dress! I definitely recommend The Bridal Boutique. -
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Katie Sent on 11/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dress of My Dreams!
Everything from booking my appointment with The Bridal Boutique to purchasing my dress was an excellent experience! I sent them some dress styles I was interested in, and Darcy pulled them for me, plus showed me ideas and options I hadn't even considered. They accommodated my somewhat large group, and showed me what the dresses could look like under reception lighting. There were so many thoughtful touches and careful considerations, that I knew I needed to buy my dress here. I can't wait for the dress to come in! -
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Julie Sent on 11/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional and Responsive
Bridal Boutique helped me find my dream gown and made sure it was everything I could want! They helped with alterations and they did an amazing job! They also helped us find the bridesmaid dresses and worked with us to make sure everything came out correct and on time. We highly recommend them! -
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Nora Sent on 10/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
I got my wedding dress from The Bridal Boutique and I am so happy I did. They were amazing to work with, and I found my dress in one day! My mother and I walked in on a random afternoon with no appointment, and just wanted to see what they had. Next thing I knew I was paired with a sales associate who pulled about 10 dresses for me that matched what I "thought" I wanted. She then pulled this one dress that I didn't think much of, but then I tried it on and I knew it was it! It took only 20 minutes for me to find my dress and from there it was seamless. They handle everything for you and keep you updated on when your dress is ordered, shipped, and delivered. They were awesome through and through! Also, I had Whitney for my sales associate - she was amazing! Highly recommend. -
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Elizabeth Sent on 10/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy to work with!
Engaged 2/19/18 | Wedding 9/21/19
After getting engaged, I started truly wedding planning Summer 2018. My husband and I were stationed in Germany and came home for a visit around August 2018. I scheduled my appointment and was greeted warmly by my consultant Nicole. I brought my mom, future mother in law and best friend of over 15 years to my appointment. Nicole sat me down to review budget, styles of dresses I was interested in and basic questions.
Nicole pulled several dresses and had me in the fitting room to help try dresses on before the “reveal”. After the 8th dress, I slipped into a beautiful strapless Stella York dress. This was absolutely THE ONE! It fit the vision I was looking for to perfection (strapless, sweetheart neckline, delicate lace, a little bling and conservative). I decided to return back to have my alterations done too. Mind you, because of my tight timeline and not living in Maryland, I was able to get my dress altered (bust taken in, bustles added, and length taken off) in 2.5 weeks prior to my wedding day with really good coordination with the team! The alterations were perfect.
Thank you to the entire team at The Bridal Boutique!
***review cross posted*** -
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Renata Sent on 10/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exquisite Dress - Wonderful Service
I found my dress at the Bridal Boutique last Saturday with my MOH. after going there to try on a few other dresses since I was unsure of the dress I had previously purchased elsewhere. My consultant, Jamie, was helpful, cheerful and flexible. I didn’t feel pressured at all - she shared in my excitement when she and my MOH found a truly stunning dress from the Allure trunk show they were hosting that I never in a million years would have picked myself (and the polar opposite of my original dress lol). Once I tried it on, I didn’t want to take it off. Definitely “the one”. The consultants and owner/manager were solicitous and kind during the order process, explaining ways to order the dress to best fit me and minimize alteration costs (ordered it 4 inches shorter, etc). A fabulous experience. Highly recommended! -
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Elani Sent on 10/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!!
I started my day extremely rushed at Posh Bridal (big mistake) and came to The Bridal Boutique overwhelmed. Then I met Nancy. She sat down and introduced herself to my entire party and myself and asked me what my venue was like and what I was looking for. I really didn't have any set ideas, but I knew I wanted to wow my fiancee. We tried on a few that I thought I liked, but as soon as Nancy heard me say the I needed the "Wow" factor, she brought me the perfect dress. Ironically, it was the same dress I had tried on at Posh, but didn't fall in love because I was so rushed and the consultant I had was so awful. It is amazing what a patient and understanding consultant will do for you and your dress! I am SO happy I had Nancy to help me say "yes" to my dress. Nancy-you are AMAZING!! -
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Leah Sent on 10/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
I went to The Bridal Boutique last year to get a feel for what I liked/didn’t like. During this first trip I had Sabina as a consultant. Never once during either trip did I feel pressured to make a purchase. For my next trip, I had Nancy as a consultant and she was amazing! She made me feel confident and most importantly, actually listened to me. I ended up saying yes to a dress that she chose. I would 100% recommend The Bridal Boutique. -
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Stephanie Sent on 10/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patient for this picky bride
In my search for the perfect dress, I bought 3. Luckily the first one was super cheap and the second was returnable. I went to a few other places in the area and was pressured into buying something I didn't love, so I left. I hadn't initially planned to go to the Bridal Boutique but we walked in without an appointment and were greeted immediately. We spent a few hours with Sabina, who is just such a wonderful person. I didn't find my dress that day, but I never felt pressured and I was hopeful that I was on the right track. I went back about a month later by myself to work with Sabina again and we narrowed it down to three. Completely second guessing myself, Sabina suggested that my fiance join us. No sooner did he get there, we knew which dress was the one. It made me feel so much better to have his input, and I got the most unique dress that fit perfectly with our style, and the look I was going for. I still love it and can't wait to find a reason to wear it again. The on-site tailor was also amazing. Her work hemming the detailed pattern was incredible and she made the dress fit perfectly!-
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Tonia Sent on 09/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Satisfying an antsy Bride
I was looking for a particular dress that the designer's website said the had. At first they couldn't find it but immediately called me back and said it had been found. I came in to try it on and they had it ready for my time! That is the one I knew I wanted. -
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Danae Sent on 09/06/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Dream Boutique
The Bridal Boutique was the only shop I went to and I found my dress on the first visit! I word with Whitney who was incredible and so supportive!
My dress did need alterations and some modifications. I do suggest asking all of the questions regarding pricing for these items so you aren’t caught off guard!
All in all so pleased with my experience! Can’t wait to share the final look! -
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Brittney Sent on 08/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Service
A woman named Faith worked with me and she was awesome! She did everything in her power to find me a dress I loved that was in my price range. Many times when I'm shopping I get a sales rep trying to get me to buy something out of my price range or something on top of what I planned to buy, but Faith was on my side the whole way even giving me tips on how to save money. I got my dress for an amazingly discounted price because Faith and all the staff that worked with me made sure I got a good deal. I highly recommend The Bridal Boutique! -
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Victoria Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing!!!
First off, let me preface this review by saying I have gone to 2 other bridal shops in NYC (Kleinfeld and another posh boutique) and had the worst experience ever. The consultants didn’t listen to me and brought me dresses way out of my price range and rushed me the whole time. So I was rather hesitant to continue looking around and booking other appointment because of the awful first experience I had. Lucky, I made an appointment with Lindsay at The Bridal Boutique in Columbia – THANK GOD I DID! Lindsay was incredible!! She was super sweet, let me roam the floor and pick out dresses that caught my eye and never once did I feel rushed or pressured to make a decision. She gave me honest feedback on all the dresses, let me take a bunch of pictures and videos to send to my mom (who wasn’t able to make) and listened to what I was looking for. She made great suggestions and just made me feel so comfortable. After being so discouraged my first 2 times of dress shopping, this experience truly made up for it. I found my dress and am so excited to wear it next June…and it is all because of Lindsay. If you are debating on whether to check out The Bridal Boutique, just do it. Book an appointment with Lindsay, you won’t regret it!!!! -
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Abigail Sent on 07/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Found my dress!!!
Great selection of dresses here. Holly was very helpful with my indecisiveness and wanting to try on about ten different dresses in varying styles. I ended up putting two on hold and was easily able to schedule a follow up appointment a few days later to come back and try on my favorite again and ultimately bought it and a matching veil. Also got a really good deal during the national bridal sale week! All in all, a great experience. -
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Shannon Sent on 06/23/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great staff and great selection
I found my dream dress here and was way under budget! The entire staff always made me feel great whenever I walked in. The woman who helped me find my dress was patient and helpful. The seamstresses did an amazing job with alterations. Overall, so happy I chose this place! -
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Michaela Sent on 04/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Experience! Lovely!
I am getting married in June. I got my dress and alterations done at The Bridal Boutique. I couldn't be happier! Whitney was an excellent consultant. She helped me pick out exactly what I wanted and made sure I had fun doing it. She also helped my mother pick out her mother-of-the-bride dress. She gave us tips and tricks that helped us with our decisions. Ferdous did my alterations and she did a fabulous job. The dress fit my body perfectly; I have never felt so beautiful. Go to The Bridal Boutique! You'll be glad you did! -
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Lynese Sent on 02/07/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal consultation
I went in looking for my wedding dress. I knew what I wanted and all the styles the stylist Kay helped me with understanding them better especially for my body type. I found my dream dress at the bridal boutique. Thank you!!! -
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Mersedeh Sent on 01/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Where your dreams will come true
Let’s start by saying that I probably tried on close to 30 wedding dresses before going to this boutique. The first dress that I tried on here was everything I have ever wanted. We did our wedding pictures in Italy and had a wedding in US and I can’t tell you how many compliments I got in my beautiful dress. They do an amazing job with alterations and Mona helped me to alter ever little detail with my dress. The girls at the store are the sweetest and I will definitely recommend this place to all my family and friends. -
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Megan Sent on 01/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredibly helpful
From the moment I walked into The Bridal Boutique, every single one of the consultants we're so welcoming and excited. My consultant, Whitney, was so helpful and insightful! She asked many questions to really know what I envisioned for my dress. Although, I knew the second dress I tried on was the one, Whitney still picked out some more dresses for me to really make sure I made the best decision. Whitney and I had a great conversation, really getting to know each other during this whole appointment and that made the appointment so much more personal. The pricing at the Bridal Boutique is just right. They provide all information up front so you really know what to expect. They gave me a complimentary bottle of Rose upon selecting my dress! I would recommend The Bridal Boutique to any bride out there. I'm so much more excited for my wedding now! -
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Debra Sent on 12/19/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience
I got my dress about a month after being engaged. My consultant, Emily, was warm, accommodating, and very helpful. This was my first experience trying on dresses and I had no idea what I wanted. Emily helped me find THE ONE, all while really listening to what I liked and disliked, without being pushy or "trying to make a sale." My appointment ran about 15 minutes over the 1 hour time slot and she did not rush us at all. I tried on about 8 dresses total. We went during a sample sale and were able to get extra discounts on the dress for this reason. All in all, it was a great experience! -
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Private U. Sent on 11/27/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, fun, accomodating
I'm planning a wedding in Baltimore from out of state and the bridal boutique has been so flexible and knowledgeable. My consultant Amber was amazing, understood my vision and efficiently selected the dress I will ultimately wear down the aisle. All of the dresses are stunning and reasonably priced. I would recommend any time to anyone! -
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Alyssa Sent on 11/10/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience...Sabina is the best!!
I recently said YES to my dress & I wasn't even expecting to! This was my first wedding dress shopping that I've done (for myself) and I had the best experience ever. I've been to many of my friend's appointments when they were brides and this experience was nothing like I've had! Sabina truly listened to my wants and needs in a dress. She chose the one that I ended up saying Yes to...& initially I didn't even want to try it on! But she has the perfect eye for the perfect dress & she knew I'd love it. We tried on several dresses and she really listened to my biggest detail of having a low back to my dress. She did an amazing job pulling the most beautiful gowns. But what made everything even MORE perfect was her thoughtfulness to cancel her next appointment because she gave me the time I needed to get the full experience. She also knew that my brother flew in from out of town to surprise me and his flight was delayed, so she did everything possible to stall (& she did a great job at it!). The surprise was the cherry on top of an amazing bridal experience. We popped champagne and enjoyed the celebrations. I am forever grateful for Sabina and her kind heart & amazing eye for exactly what I wanted! I HIGHLY recommend this place and I HIGHLY suggest you choose Sabina as your consultant! Thank you Bridal Boutique!!! -
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Kristen Sent on 11/05/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So happy I found this store!!
Don't look any further, the Bridal Boutique in Columbia has it all! I had gone to a few other bridal salons before I found The Bridal Boutique and I couldn't be happier that I did! I purchased my dress with them not only because of their outstanding customer service (Big shout out to Amber with that) but also because of their prices! They do not compromise the integrity of their inventory with their prices however they do keep in mind that brides are on a budget and work with you. Since I purchased my gown with them, they offered a discount on bridesmaid dresses and mother of the bride dresses - we went straight there to purchase both and the staff were wonderful! I mentioned Amber earlier and will again as she truly went above and beyond to make me feel comfortable throughout the searching and purchasing process! Another shout out to Megan and Mallory who helped me when I came back to try my dress on the first time. They were friendly, attentive and professional the entire time AND helped us find a great mother of the bride dress for my mom! I love this place so much that I'll be back soon with my future mother in law to help find her dress! I could gush about this store and the staff forever, it's a great store with even better associates! -
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Amy Sent on 09/02/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had a really wonderful experience with Gwen. This had been my fourth stop on my hunt for a wedding dress and had previously had some less enjoyable stops. Gwen was so helpful and friendly and engaged with my mom and sister but reminded me that I have the final decision. I never felt that my budget was too low (even though I knew it was lower than ideal when wedding dress shopping) or that I "didn't belong" which was a vibe I had gotten elsewhere after discussing prices. She pulled so many dresses I loved and hadn't thought of, and in the end I was able to Say Yes to the Dress! -
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Megan Sent on 08/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone that works at this location was especially friendly, but I was lucky enough to have Amber as my guide through the walls and walls of dresses. It can be very overwhelming with so many styles and designers, but Amber was exceptionally patient with me and my friends. We tried on several different styles, and discussed the good and bad things I liked about each one. Dress after dress, I never felt rushed or like I was being too picky. After about 7 or 8 dresses, Amber found MY dress. It was the exact combination of everything I wanted. She worked closely with my mom and two bridesmaids and found the perfect dress for me. I can’t thank her enough, and I am looking forward to the rest of my experience at the Bridal Boutique! -
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Sylvia Sent on 05/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought both my dress and my veil at Bridal Boutique, and I absolutely loved my experience. They had extremely attentive staff who were wonderful, plus I absolutely loved their selection and prices. They were incredibly priced which definitely made this bride quite happy! -
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Katherine Sent on 05/20/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you to everyone at The Bridal Boutique for helping me find my dream wedding dress (#MaggieSottero).
They did not have the style nor my size of the dress that I wanted when I went for my appointment. Whitney did the best she could finding dresses based on the information that I gave her. Unfortunately, I did not like most of the dresses that I tried on.
However, of all the bridal shops that I visited, The Bridal Boutique is the only one who mentioned getting a loaner dress from the designer. Even though my wedding is in a few months, they were able to get a loaner dress from Maggie Sottero for me to try, to make sure that I really liked it. There is a fee to get the loaner dress, but part of that amount goes toward the dress if you decide to buy it. It was totally worth it! The dress looked even better in person and I was able to order the dress right away.
Special thanks go to Amber Gaskins and Whitney for all their patience and help! I love my dress! If you are a curvy lady like me and need a wedding dress, I highly recommend going to The Bridal Boutique. #YesToTheDress #MaggieSottero #BestCustomerService -
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Joann Sent on 03/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Honestly this was the best bridal shop i visited. Where do I start..Sara was amazing! When I got there with my MOH, mom, mother in law, and my MOH's mom Sara checked us right in and explained a few things about the set up of the place. This boutique is small but it has TONS of options, styles, brands, and price ranges. This was the 3rd place of 4 I visited and after the first I still had no idea what I really liked and didnt like. I went in with the idea that I wanted a ball gown but I had my eye on a mermaid style i liked as well from another shop. I tried on about 8-9 dresses & Sara listened & really understood! she made lots of suggestions & really made me feel great about everything. At the end of the session I had actually fallen in love with 2 ball gowns. I did not purchase anything because I wanted to think over the styles & she was totally fine with that! She gave me her info in case i had questions. long story a little shorter I ended up coming back in about 1.5 months later to see her and she spent a couple hours with me while i tried the 2 dresses on, debated back and forth w/ my MOH took tons of pics, tried on veils and EVERYTHING to try to pick between the two i LOVED. I ended up going with my 1st love and the dress everyone lit up to when I had it on. I am so thankful for her patience and willingness to go the extra mile for me she went through alot for me lol. I waited to give this review until after alterations were complete in order to give an honest full review. Let me tell you this dress was NOT easy to alter, the bodice was completed blinged/beaded out & a stiff mold. I bought the floor dress which was a bridal 8 & altered it around a 4+. The end of each layer on the gown is lined with beads, i had no idea how she was going to shorten I was WORRIED it could be a nightmare. The seamstress did a FLAWLESS job as promised! perfect length, fits perfect on top & did not change integrity of dress at all! pricing is super reasonable dress&alterations -
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Leeann Sent on 02/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a fantastic experience at Bridal Boutique of Columbia for both my wedding dress and bridesmaid dresses. I worked with Kaitlyn for my wedding dress and she was simply AMAZING. She wasn't pushy, did not rush me, and listened to what I wanted, so much so, that she was the one who picked the dress off the rack that I ended up loving and buying! I forgot heels with me that day, so to get an idea of the length I would need, Kaitlyn literally took the shoes off of her feet and let me walk around in them. I cannot say enough about my experience there. I found the dress of my dreams at a very reasonable price (Bridesmaid dresses too - Thanks Gwen!). -
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Jess Sent on 01/31/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just got my dress here last night and I had the best experience ever! Kaitlyn was amazing! Even if I hadn't gotten my dress here I would still recommend this store and her! She was attentive, she took time to sit and talk to me and my mom about what I wanted, she was honest with her opinion and she could just tell when I wasn't feeling a dress and when I was. I was a little worried going in because of trying to find something in my size (18) but she explained to me how they had just rearranged the store so all the plus sizes were in one area so I didn't have to worry about searching and getting my hopes up about a pretty dress and not have it in my size. I would recommend the Bridal Boutique to anyone and everyone! -
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Lauren Sent on 01/11/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My sister went to this store for her bridesmaid dresses and wedding gown back in 2017, and when my own boyfriend proposed I pretty much knew that it would be back to The Bridal Boutique! The bridesmaid collections are organized well, and we were able to make an appointment to get my bridesmaids fitted easily. It only took an hour to find the perfect bridesmaid dress because Kaitlyn, our Bridal Boutique represenative, did a wonderful job with narrowing down our search by picking out dresses my bridesmaids described. She is very good at her job, and instinctively knew what they would feel comfortable in. When it came time to make a wedding dress appointment I asked for Kaitlyn again! It made me feel really good when she became excited and hugged me, saying she would be honored to help me find my wedding dress.
The wedding dress appointment went smoothly and it only took me an hour and 30min to find the perfect wedding dress! It was very nice to have Kaitlyn working by my side. She not only shared her knowledge about dress fitting with me, she also asked me how my fiance proposed, what it felt like to be engaged, and let me share my personal story about my love and I. This was all happening as I was trying on wedding dress after wedding dress. When it came to narrowing down my choice, it was splendidly easy to do so! Kaitlyn worked with me to logically pick the one I really wanted and felt happy in.
My goal in this review is this: The Bridal Boutique not only performs well in the organization and supply of their dresses, they also hire a spectacular team of knowledgeable individuals who know what it's like to appreciate something as emotional as your wedding day. I came for the Bridal Boutique's selection, and I am giving them a 5 star review because of their dedicated staff. -
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Tara Sent on 12/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience shopping for my wedding dress ad Bridal Boutique! My consultant, Sabina, was very helpful and made it a really special, exciting and personal day. I left with the most perfect, yet affordable dress, feeling like a princess! -
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Anneliese Sent on 12/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVE LOVE LOVE this place. Both my sister and I got our wedding gowns here, my mom got both her dresses here, and my MOH got her dress here. They were always wonderful and amazingly helpful. Megan worked with me to find my wedding gown and was completely on point helping me figure out what I wanted. I actually ended up with a dress she picked after going through several styles. Both my sister and I love our dresses. I can't speak to alterations because I had mine done with a family friend. In conclusion, The Bridal Boutique is a great salon with great people and I would recommend it to anyone who gets married in the area. -
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Sarah Sent on 11/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a fantastic experience at the Bridal Boutique. I had gone to a much fancier dress shop earlier in the day and left quite frustrated and concerned. When I went to the Bridal Boutique in Columbia, Amanda, my consultant was calming and reassuring. The day completely turned around! She was patient, helpful and allowed me to choose my own dresses to try on - which was different from the first shop. Rather than having to translate what I imagined my dress to look like, I could just choose the dresses based on what I thought I liked. Also, the prices are great. I ended up getting two dresses, because of this and am so excited for the big day. I didn't only have great success here, but so did two of my best friends for their wedding dresses. We will most certainly be trying on bridesmaids dresses here as well. -
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Kimberly Sent on 10/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What can I say! Katie who helped my, listened to every detail I wanted in a dress! She ended up picking out two of my favorite dresses! She made me feel like a true bride and like I was the only one in the boutique! She was very knowledgeable about the dress designers and had great suggestions and opinions! My family just loved her too! She made everyone feel welcomed and apart of my special day! She asked their opinion on the styles and dresses as well! Katie, thank you so much for making my first dress trial the very most bride-esk as it could be! If you are looking to wear a smile along with every dress you try on, make sure you request Katie to assist you! -
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Kate Sent on 10/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best experience at The Bridal Boutique! Kaitlyn made me feel like the only one in the room from the moment I walked in with my mom and sister. She took the time to get to know me and my style; in fact, the very first dress she picked for me was the dress I ended up choosing! I was honestly a little nervous to start wedding dress shopping but this was amazing! The boutique has such a fun, relaxing atmosphere. It was so obvious that Kaitlyn wanted to help me find the dress that I felt most comfortable in based on my style. When I said "yes to the dress," the entire staff was excited and helpful. I had two other appointments that day and I ended up cancelling both- nothing was going to beat our experience at the Bridal Boutique! My mom, sister and I were able to spend the day together celebrating and talking about how awesome the Bridal Boutique was. Thank you for the best day and such a wonderful memory! -
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Jill Sent on 10/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely fantastic to work with from start to finish! Their alterations are worth every penny. -
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Amy Sent on 09/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique was very professional and accommodating. My daughter lives out of town, but Casey was able to provide fitting appointments around her travel schedule. We also wanted a last minute adjustment and the seamstress performed the alteration on the spot!, while we waited! We have another daughter getting married next year and we will be visiting The Bridal Boutique again! -
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Jennifer Sent on 08/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique has been amazing thus far. First dress was the one and Gwen was excellent at walking me through the process. Can't wait to see how the alterations turn out! -
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Natalie Sent on 07/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a great experience trying on dresses at the Bridal Boutique! I had Sara as my consultant two days in a row. Sara has such a calm demeanor which was really helpful when trying on dresses. She was so positive, knowledgeable and also honest if a certain style didn't look as good. The bridal boutique in general was also a very great experience. They confirmed my appointment over text message the day before and all of the staff in there were so warm and welcoming. They have a great selection of dresses with all of the designers that I was looking for! Also, if you go on their website and look what they have in their store, you can make and share a pinterest page to give them a head start in finding the exact dress you are hoping to try on. All in all, a wonderful experience, I would definitely recommend getting your dress there! -
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Katelyn Sent on 06/14/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my dress here for my June 3 wedding. I am a nurse and work all kinds of crazy hours. However, Columbias bridal was very flexible and worked around my crazy hours for my fittings. They were also very speedy with my alterations! I would buy a dress from them again in a heart beat. -
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Bei Sent on 03/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful dresses at great prices. I did not think I could find a dress that fit my tight budget but we found it in the first visit. Complete bridal moment (some tears of joy). I also had my dress fitted with their tailor who is really professional and so accommodating. The final dress look was perfect. Thanks so much. -
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Megan Sent on 03/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I enjoyed every aspect of my shopping experience at the Columbia Bridal Boutique! They were the second shop I visited, and I was very impressed with their service and selection. My consultant helped me look a variety of dresses and didn't pressure me at all! She even picked out a veil that looked like it was made for my dress! I got my dress altered here as well and the service was speedy and accurate. I am thankful for the wonderful service at the Bridal Boutique! -
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Ashley Sent on 02/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Dress Bridal Boutique in Medina was wonderful! I arrived and Emily was ready to work with us. They had little cupcakes in the room when we arrived and our room was very intimate and private. When I said yes to the dress they gave us a champagne toast. They made my experience very very special! -
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Britt Sent on 02/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best selection you will find! I went in and they helped me find the most perfect dress for my wedding. My husband and his groomsmen's tuxedos were perfect and came in on time! -
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Andrea Sent on 12/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When I went in to try on dresses I had no clue what would look good on me! They found the perfect dress. I got all the alterations done there as well which made the dress fit like a glove! -
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Deidre Sent on 06/19/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love working with the Bridal Boutique. I have worked with them both as a maid of honor and now a bride. Their dress selections are beautiful and they get their orders in very quickly compared to other places. They are flexible and work with you to make appointments and payments. They let me come in as many times that I needed to try my wedding dress on when I got new accessories or shoes and wanted to see everything all together. Their alterations are priced well and they did a very good job making sure that every detail was perfect and the dress was flawless on me! They did them in a very short time frame; it was great. I also bought jewelry and a sash from there. Everything was beautiful! I would highly recommend their services, you will not be disappointed. -
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Kori Sent on 06/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found my '"perfect" dress from The Bridal Boutique!! Thanks for making my wedding day so special!! -
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Liz Sent on 04/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing experience at the bridal boutique, especially with Amber. Unfortunately, I did not buy my dress here only because I bought it at a trunk show elsewhere, but they were by far the best in customer service. I was very indecisive, but they were patient and extremely helpful. Amber helped me the three times I went in there and I felt like she knew exactly what I was talking about when I couldn't really communicate or put it into words, she is great! I highly recommend asking for Amber if you choose to go there! -
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User2739420 Sent on 02/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to quite a few different shops and this one was by far the best dress shopping experience I had. It was what I always imagined it would be, down to the look of the shop with nice staging areas, huge selection and a very friendly and attentive assistant. One thing I particularly liked was that I didn't feel judged when talking about my price range. It made me feel more at ease and it was just a great experience overall. (Not to mention, I found a dress I am completely in love with!) So happy I found this vendor!! -
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Jennifer Sent on 01/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Paige from the Bridal Boutique in Columbia Maryland was so helpful when looking for my wedding gown. The Bridal Boutique has a large beautiful selection of gowns, and bridesmaid gowns too. The seamstresses do amazing work and everyone is so friendly and helpful. -
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User2398485 Sent on 10/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved this place. It was the only place I went to before I found my dress. Gloria worked with me from start to finish, even after we ran over my appointment time. She helped me try dress after dress, somehow managing to find me my dream dress despite the fact that I walked into the salon with no idea what style, shape, or even neckline I wanted. And since I am an out-of-town bride, the shop has even said they will let me take the dress to someone more local to me for my alterations. The service was outstanding. -
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Katie Sent on 10/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Bridal Boutique was absolutely wonderful during my dress search process. I had been to the larger stores and had no idea what I wanted! I had all my appointments with Whitney who was the most kindhearted sales associate. She was incredibly patient with me (i think we tried on over 15 dresses my first time!) and even had me try dresses back on when I was unsure of what I wanted. She also took the time to really listen to what I liked, and pulled more dresses off the rack based on what I told her I liked and disliked. She was also very conscious of my price point, and was sure I didn't try on any dresses that were over my budget. She even helped me pick out the most gorgeous veil that I am still getting compliments on. I ended up walking away with the most beautiful dress, and I really truly did feel like a princess. I can't thank the Bridal Boutique enough for making me feel so comfortable and as though I was such a special client! -
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Linda Sent on 10/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bridal boutique was able to do alteratons on Denise' gown and bridesmaid gown . We bought the gowns at a different boutique which gives references for alteration in there local area but since they did not do the alterations we wanted a bridal boutique that did alteratons so to prevent any problems with not being familiar wth beaded wedding gowns
Alerations were perfect. Bustles held perfectly for the reception especially since Denise liked to spin or twrill like a ballerina all eve.
Staff here were excellent and we were treated wonderfully, even tho we hadn't purchased the gowns here -
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Casey Sent on 10/14/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to several Bridal Shops when my mom came to town to help me pick out a wedding dress. I actually tried on my wedding dress at another shop and loved it but wanted to see what else was out there. That was how I wound up at the Bridal Boutique. Again I picked out the dress I had tried on somewhere else. There was one difference, this one had a champagne underlay. I loved it. But now I was stuck between this and a ball gown. So I went to one last place, and then I made my decision.
The Bridal Boutique was also where my Bridesmaids got there dress. I had minor things that needed to be done to my dress and I let the Bridal Boutique handle them. The only thing that happened was my bustle broke at the wedding. I don't think this was the Bridal Boutiques fault, but it is something I thought I should mention. -
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Donna Sent on 09/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Once my daughter decided on this boutique, since they carried the designer she was looking for, we easily booked a fitting. Our consultant was wonderful and very attentive. The dress was ordered and arrived weeks earlier then we were told. The dress was beautiful, yet as usual, needed some alterations. This experience was "horrible" to say the least! Not only was the alteration lady extremely rude to us, she insisted on doing things to the dress that made my daughter very uncomfortable. There may have been a language barrier since she did not speak English! When we picked the dress up one side was shorter then the other and the veil had holes in it. The store did replace the veil, however, we took the dress to a different seamstress who fixed the issues. The dress was beautiful, the consultant was professional, however, I would not recommend their alteration services!!!!!! -
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Natalie Sent on 09/11/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an amazing experience at The Bridal Boutique. Paige was such a GEM! I had a large amount of gowns at first in my room and she worked through every one with me. She was patient, kind and super helpful! It took a few tries, but I walked away with the gown I dreamed of and I cannot wait to walk down the aisle in two weeks! -
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Yana Sent on 08/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I SAID YES TO THE DRESS four stores later! Bridal boutique in Columbia is probably the most professional, punctual, and catering bridal shop I have ever been to. The staff there is extremely helpful, tentative to your needs, and is super patient. Meaghan and Gwen both were super friendly, patient, and helped me in the process of picking my dream dress. They both were accommodating, let me browse the store to pick the dresses that I liked and also picked out dresses for me that were within my budget and were to a teat as I described them and envisioned them. KC, the seamstress is also beyond nice and helpful as well, I am looking forward to working with her on alternating my dress to make it look perfect for the wedding day :) -
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Monica Sent on 05/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter purchased her gown and her attendants' dresses at The Bridal Boutique. She liked the selection but she loved Julie. Whitney said she was the only person at any salon who actually listened to her. Julie took what she had to say, built on it, and found a gown that Whitney loved. That's what swayed her in returning to Columbia although many other salons were much closer to our home. As an added bonus, it was way under our budget! The girls' dresses were lovely and arrived in a timely fashion. (All alterations were done at our preferred tailor in Towson to save the drive time for everyone.) -
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Devin Sent on 05/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience at The Bridal Boutique was nothing but positive! It was easy to make an appointment, even around the winter holidays. The shop is clean and well organized and the staff is so friendly!
I went with my mom and two sisters to pick out my dress a few weeks after I got engaged (a little less than a year and a half before the wedding), and it was such a fun experience for us! Our consultant allowed my sisters and mom to pull a couple dresses they liked and took the pictures I brought in to find the dresses I was looking for. It was such a low stress appointment! I was deciding between the dress I fell in love with and the dress that I thought matched my original vision, and she didn't pressure me at all! She let me try on both dresses multiple times and only provided input if I asked. In the end I picked the dress I fell in love with and EVERYONE loved my dress as much as I did. It was a beautiful Allure dress, and I was able to buy it off the rack for a discounted price, since it was in my size!
I was from out of state so I didn't go back to them for my alterations because they only have seamstresses in on weekdays, but they were willing to schedule an alterations appointment for me on a Friday if that worked better with my schedule. Even though I wasn't able to make it work, I really appreciated their flexibility. -
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Meg Sent on 04/15/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience at the Bridal Boutique! I bought my dress 2 years before my wedding, and the Bridal Boutique thought nothing of it! My dress came in quickly and I took it back to DC with me until it was time for the fittings. Fast forward to December 2014 and the Bridal Boutique was nothing but wonderful. I was scheduled quickly and their seamstress did a phenomenal job on the alterations. My dress fit like a glove and was absolutely stunning! Thanks!! -
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5342D64A6Adcee81Faf1Acc82F3D2B29759167Ee Sent on 11/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was my original intention to purchase a dress online. I made an appointment with the Bridal Boutique just so I could find out my true bridal size. However, I never expected to find my dress on the sample rack and walk out with it the same day! I got a FABULOUS Blue by Enzoni dress which had been marked down for final sale. I've never seen a dress like mine in any of books or web sites that I've looked at. I can't wait to walk down the aisle in my gown! Thanks Julie for your help!! -
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Wendy Sent on 10/16/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't speak more highly about The Bridal Boutique. This was the only shop I visited and I could not have had a better experience. Everyone I spoke with was extremely nice and professional from the first moment entering the shop. A trunk show was going on the day I went to the shop so it was a little crowded, but I was still able to peruse all of the dresses and have a chance to look through everything.
Linda was my consultant and she was absolutely fantastic. She was extremely helpful and very nice to everyone I had brought with me. I never felt rushed through my appointment.
I tried on 4 gowns, all beautiful but not quite what I was looking for. While walking back to the dressing room after showing everyone the fourth dress, Linda grabbed another dress off a rack.
This was the winner! I knew immediately upon putting it on that it was exactly the dress I wanted to get married in. I could not wait to show everyone. How I felt about the dress was evident to everyone in my group. Linda picked out the perfect veil as well and that made the gown even better. It was very hard to take the dress off, knowing that this was the dress I would walk down the aisle in.
Afterward, my aunt, who was part of my group, said that Linda had told her she had the dress in mind all along that I ended up picking. I can't thank Linda enough for helping me find the perfect dress!
I can't wait to go back in January for my first fitting. -
Quality of service
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Liz Sent on 09/22/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to The Bridal Boutique on a whim - I had tried another store without finding "THE" dress and I still wanted to try on several different styles after my 1st experience. I went on a weekday, and it was very relaxing and I felt no pressure at all. My attendant was Paige, and she was super sweet, pulling as many dresses as I wanted - and she is the one who found MY dress! Super awesome experience all around - the dress only took about 3 months to arrive in store. One note - after reading the reviews about alterations, I decided to take my dress elsewhere for the alterations (just to be on the safe side). -
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Ashley Sent on 08/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot begin to express how wonderful my experience was from beginning to finish at the Bridal Boutique. It was my first trip out looking for dresses last weekend and I didn't know what to expect but by the end of my visit I left with high expectations, and my eye on the most perfect dress. My party with me that day convinced me to take at least one more trip out to compare other dresses and after a trip to Robinson bridal I left empty handed, and fully convinced that the dress I found at the Bridal Boutique was THE ONE. Susan was my consultant for my first trip to the Bridal Boutique and she was nothing short of wonderful, she was laid-back, but professional, saw my vision, and was completely dedicated (and patient) towards finding me my dress.
Their selection is wonderful, and their prices even more so! From the moment I walked through the door, I was greeted with smiles, and greeted warmly. As of yesterday my dress is purchased and I couldn't be more excited! The bridal boutique made my dress shopping experience short and SWEET, and I couldn't suggest them more when preparing to find your dress! -
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Kate Sent on 07/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was looking for a particular dress I found online and had contacted shops in Delaware, Pennsylvania, and Maryland. When I emailed Bridal Boutique they responded the next day that they had just gotten the dress in! At my appointment I was overwhelmed at first, but my consultant was so helpful picking out dresses that would fit my body type along with the dress I loved online. My dress came in weeks before I thought it would and everyone I worked with for my fittings were so nice. -
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User2310175 Sent on 07/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience at The Bridal Boutique this past weekend shopping for my wedding dress. My consultant, Tasha, did a fantastic job of listening to what I wanted and then helping me find dresses to try on that fit with my vision. They have a huge selection and a ton of options were within my budget. I ended up getting a great deal on the perfect dress and couldn't be happier! -
Quality of service
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Laura Sent on 06/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Customer Service posted 6/11/2014
I searched high and low for the right gown. Although I did not find my gown at the Bridal Boutique, I decided to order it from them because their prices were more reasonable and they were in a convenient location. I had also originally looked at gowns at the Bridal Boutique and I found their customer service to be very personal and individualized. Amanda was great to work with and so were the other women at the store. They are all very sweet and understanding during such an emotional time. I also ended up doing alterations there, ordered my bridesmaids dresses through them, and will preserve my gown through them even though I no longer live in that area. They were fabulous!
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Quality of service
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