The Ballroom at the Comfort Suites Cicero Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
31 reviews
95% recommend it
-
Quality of service 4.8 out of 5 rating
-
Average response time 4.8 out of 5 rating
-
Professionalism 4.8 out of 5 rating
-
Value 4.6 out of 5 rating
-
Flexibility 4.8 out of 5 rating
+10
User photos
-
Heather Sent on 10/05/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
2020 wedding
Brandi is amazing! We started out strong and Covid put so much stress into an already stressful planning. Brandi was so supportive and flexible. She was quick to respond to my questions and concerns. She helped to calm me and did everything to make our night so special. Everyone had a great time even with having to deal with the covid restrictions. I would highly recommend working with her and the venue turned out so beautiful. They exceeded my expectations!!! Thank you so much BrandiBrandi is amazing! We started out strong and Covid put so much stress into an already stressful planning. Brandi was so supportive and flexible. She was quick to respond to my questions and concerns. She helped to calm me and did everything to make our night so special. Everyone had a great time even with having to deal with the covid restrictions. I would highly recommend working with her and the venue turned out so beautiful. They exceeded my expectations!!! Thank you so much Brandi -
Quality of service
-
Marie Sent on 10/04/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
It was a pleasure working with Janelle in the planning of my sons wedding! The entire staff was helpful, professional and friendly !It was a pleasure working with Janelle in the planning of my sons wedding! The entire staff was helpful, professional and friendly !-
-
-
+2 photos
-
Quality of service
-
Susie Sent on 05/18/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great food and service. My guest were all happy.Great food and service. My guest were all happy. -
Quality of service
-
Sandy Sent on 10/16/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Janelle and Christian did a fantastic job with every part of this baby shower! People were so surprised at how beautiful everything looked; at how attentive servers were; and the food was delicious! I and others have recommended Comfort Suites to friends and family.Janelle and Christian did a fantastic job with every part of this baby shower! People were so surprised at how beautiful everything looked; at how attentive servers were; and the food was delicious! I and others have recommended Comfort Suites to friends and family. -
Quality of service
-
Steve Sent on 09/13/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They did a wonderful job at our reception.They did a wonderful job at our reception. -
Quality of service
-
Theresa Sent on 09/10/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everyone at the Ballroom at the Comfort Suites was exceptional!!! Janelle and her group paid such close attention to detail which made my daughters wedding reception perfect! We could not have asked for a better group of people to work withEveryone at the Ballroom at the Comfort Suites was exceptional!!! Janelle and her group paid such close attention to detail which made my daughters wedding reception perfect! We could not have asked for a better group of people to work with -
Quality of service
-
Leilani Sent on 08/06/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They really brought my reception to life. They exceeded my expectations. The food was phenomenal and everyone raved about the seafood macaroni and cheese.They really brought my reception to life. They exceeded my expectations. The food was phenomenal and everyone raved about the seafood macaroni and cheese. -
Quality of service
-
Angela Sent on 06/27/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely fabulous experience from planning to the event! Great staff and Chef! Accommodating and supportive every step of the way. It's a hidden gem.Absolutely fabulous experience from planning to the event! Great staff and Chef! Accommodating and supportive every step of the way. It's a hidden gem. -
Quality of service
-
Alyssa Sent on 05/30/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Janelle at the comfort suites in Cicero made our day absolutely perfect! Everything turned out absolutely beautiful there! Staff was excellent and always were there when you needed something! Great quality and service at an excellent price!Janelle at the comfort suites in Cicero made our day absolutely perfect! Everything turned out absolutely beautiful there! Staff was excellent and always were there when you needed something! Great quality and service at an excellent price! -
Quality of service
-
Patrecka Sent on 11/19/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
This venue is absolutely gorgeous! I fell in love as soon as I walked in the door. The staff was amazing and very helpful. I don't have a single complaint.This venue is absolutely gorgeous! I fell in love as soon as I walked in the door. The staff was amazing and very helpful. I don't have a single complaint. -
Quality of service
-
Anna Sent on 11/05/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everything was perfect, I couldn't have asked for a better wedding coordinator than Janelle. She was wonderful and her staff was just as wonderful as she was. The banquet hall, the food (thank you Ken) everything was perfect which made our wedding celebration so magical. Thank you so much for making our wedding celebration so beautiful.Everything was perfect, I couldn't have asked for a better wedding coordinator than Janelle. She was wonderful and her staff was just as wonderful as she was. The banquet hall, the food (thank you Ken) everything was perfect which made our wedding celebration so magical. Thank you so much for making our wedding celebration so beautiful. -
Quality of service
-
Jessica Sent on 10/25/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great place to have any beautiful get together. We loved everything about the Ballroom and the lobby in the hotel. The lobby had so many nice details and we were able to take pictures in there. Janelle was awesome and was so easy to work with. She basically said yes to everything we asked for. It was a great day and we were happy to work with the staff at the hotel. We had an amazing day and the suites were wonderful as well. The suites were a nice touch and well worth the price. It added a nice touch for our special day.Great place to have any beautiful get together. We loved everything about the Ballroom and the lobby in the hotel. The lobby had so many nice details and we were able to take pictures in there. Janelle was awesome and was so easy to work with. She basically said yes to everything we asked for. It was a great day and we were happy to work with the staff at the hotel. We had an amazing day and the suites were wonderful as well. The suites were a nice touch and well worth the price. It added a nice touch for our special day. -
Quality of service
-
John Sent on 07/29/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
They were awesome to work with, customized the menu to match what we wanted, responded quickly to last minute changes, and helped plan the whole thing from start to finish. Most importantly, the day of, Janelle took care of everything. I've been to plenty of weddings were the bride and groom are getting tapped on the shoulder every five minutes it seems like but the only questions the staff asked us at our reception were if we wanted more food or did we need another drink.They were awesome to work with, customized the menu to match what we wanted, responded quickly to last minute changes, and helped plan the whole thing from start to finish. Most importantly, the day of, Janelle took care of everything. I've been to plenty of weddings were the bride and groom are getting tapped on the shoulder every five minutes it seems like but the only questions the staff asked us at our reception were if we wanted more food or did we need another drink. -
Quality of service
-
Ernest Sent on 07/24/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Brandy who coordinated our event at Comfort Suites Cicero was the absolute best! Her way of listening to your needs and adding her experience to make it perfect, is a true gift. This lady can make any event feel like it is the best you will ever experience. If you want a picture perfect event that no one will come close to..................see Brandy she is the best around. Comfort Suites are lucky to have such a special talent.Brandy who coordinated our event at Comfort Suites Cicero was the absolute best! Her way of listening to your needs and adding her experience to make it perfect, is a true gift. This lady can make any event feel like it is the best you will ever experience. If you want a picture perfect event that no one will come close to..................see Brandy she is the best around. Comfort Suites are lucky to have such a special talent. -
Quality of service
-
User2214234 Sent on 07/07/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I could not believe how helpful this vendor was. It made planning the reception so much easier. They were so kind and really tried to make sure I had everything I needed and wanted. Many of my guests also stayed at the hotel and they were all impressed with the rooms and service.I could not believe how helpful this vendor was. It made planning the reception so much easier. They were so kind and really tried to make sure I had everything I needed and wanted. Many of my guests also stayed at the hotel and they were all impressed with the rooms and service. -
Quality of service
-
User2204856 Sent on 06/30/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Everything went as planned. Janelle was very accommodating and flexible with last minute changes. Everyone who stayed at the hotel was very pleased.Everything went as planned. Janelle was very accommodating and flexible with last minute changes. Everyone who stayed at the hotel was very pleased. -
Quality of service
-
User2193718 Sent on 06/23/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
All of your staff was very accommodating.All of your staff was very accommodating. -
Quality of service
-
Carmen Sent on 06/18/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I found this venue to be extremely professional and very helpful. The ballroom was beautiful and the staff was very friendly. It was worth every penny!I found this venue to be extremely professional and very helpful. The ballroom was beautiful and the staff was very friendly. It was worth every penny! -
Quality of service
-
Michelle Sent on 10/16/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We absolutely loved having our wedding at the comfort suites ballroom! Janelle, Brandi, and all of the staff were wonderful!! Highly recommend this location.We absolutely loved having our wedding at the comfort suites ballroom! Janelle, Brandi, and all of the staff were wonderful!! Highly recommend this location. -
Quality of service
-
Ayanna Sent on 07/31/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The staff delivered excellent service throughout our entire process from booking until the end of our wedding! All of my guest sang the praises of the wait staffThe staff delivered excellent service throughout our entire process from booking until the end of our wedding! All of my guest sang the praises of the wait staff -
Quality of service
-
User1687523 Sent on 06/30/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Janelle was great to work with. We had a very nice wedding for our daughter. The room looked beautiful and Janelle did all she could to make the day wonderful.Janelle was great to work with. We had a very nice wedding for our daughter. The room looked beautiful and Janelle did all she could to make the day wonderful. -
Quality of service
-
Jessie Sent on 07/03/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
A perfect spot for a wedding reception! The ballroom was absolutely beautiful, and had lots of space for all 140 guests we had at the wedding. Right next to the bathrooms and an outdoor area, we all had a great time. The bridal suite was also stunning - we didn't want to leave :)A perfect spot for a wedding reception! The ballroom was absolutely beautiful, and had lots of space for all 140 guests we had at the wedding. Right next to the bathrooms and an outdoor area, we all had a great time. The bridal suite was also stunning - we didn't want to leave :) -
Quality of service
-
User2576000 Sent on 04/13/20164.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My wedding ceremony and reception were amazing. Everything was so beautiful, and they were able to help me make all of my ideas come to life! It was by far the most inexpensive place we looked at, and by far the best. Everyone was very professional and Janelle was super helpful with everything we needed and wanted. I would do it all over again if I could! :)My wedding ceremony and reception were amazing. Everything was so beautiful, and they were able to help me make all of my ideas come to life! It was by far the most inexpensive place we looked at, and by far the best. Everyone was very professional and Janelle was super helpful with everything we needed and wanted. I would do it all over again if I could! :) -
Quality of service
-
Kimberlee Sent on 11/05/20134.9 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Had an amazing wedding night thank you to comfort suites staff & hotel. Over exceeded our expectations in all departments...we'd highly recommend this vendor!Had an amazing wedding night thank you to comfort suites staff & hotel. Over exceeded our expectations in all departments...we'd highly recommend this vendor! -
Quality of service
-
Anne Sent on 06/11/20174.6 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 4.0 out of 5 rating
-
Value 4.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We hosted our daughter's wedding reception this weekend and we're extremely pleased with the quality of the experience all around. Janelle was patient, flexible, and attended to every detail with precision and care. Christian could not have been more accomodating! The whole team was incredibly friendly and kind. My daughter and son in law were treated like royalty. Thank you for helping us to make her wedding day PERFECT!!We hosted our daughter's wedding reception this weekend and we're extremely pleased with the quality of the experience all around. Janelle was patient, flexible, and attended to every detail with precision and care. Christian could not have been more accomodating! The whole team was incredibly friendly and kind. My daughter and son in law were treated like royalty. Thank you for helping us to make her wedding day PERFECT!! -
Quality of service
Are you interested?
Are you interested?