The Ashley Castle Reviews
Reviews
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.6 out of 5 rating4.6
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
Awards
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Kari Sent on 05/05/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our dream wedding happened!
I’m so happy I chose the Ashley Castle as our venue! Half our guests were from the east coast and they said they thought everything was beautiful inside and outside. I appreciate the monthly food tastings they offer as well as all the meetings to help organize everything we dreamt of! I didn’t know venues can be all inclusive until I saw what The Ashley Castle offered. I LOVE that they have their own DJ, florist, catering, and venue coordinator! Everything about my April 12th wedding was perfect! I felt like a princess! Highly recommend this venue, especially for those who are coming from out of town: TONS of hotel options around the venue and a mall! 10000/10!! -
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Jeannette Sent on 07/24/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Team Ever (especially Ruben!)
From the beginning, The Castle staff were amazing; very supportive & informative. The price was perfect, just like the venue (a princess turned into a Queen that day in the castle)! Everyone was flexible, helpful, & understanding of our wants & requests. Couldn't have had a better place for our wedding!! Gracias!!! Jenny & Tracey :-)-
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+8 photos
The Ashley Castle's reply:
Jenny & Tracey,
We are honored that you chose us to host your dream wedding! You both were a pleasure to work with and we wish you a lifetime of happiness and love. -
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Sierra Sent on 04/29/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue and Team!
The Ashley Castle helped make our wedding day absolutely perfect. Casey was our wedding coordinator and she made the entire planning process seamless. She made sure to listen to our vision and execute it flawlessly. Their communication is great, the services and vendors they offer with their venue are incredible, the food was delicious, and I could keep going with how wonderful they were. Not to mention, the venue is stunning! Would highly recommend having your special day at this venue and working with this great team. -
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Revecca Sent on 01/09/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream wedding
The venue it absolutely beautiful the staff are the best! I highly recommend booking The Ashley Castle for your event. From the very first meeting we were greeted with kindness and they worked hard to create our dream wedding. Every inspiration photo I had was taken into account and by the end of each meeting we were one step closer to having a wedding that was uniquely my husband and I. The staff are great communicators, any time I had a question I received an answer quickly. The food, DJ, flowers, and bar service was amazing and our guests had nothing but complements about the service. Thank you to The Ashley Castle for helping us create a day we will never forget!The Ashley Castle's reply:
You and Angus were so fun and such a pleasure to work with, not to mention your families were so kind! We truly value your words of appreciation and wish you both so much love and happiness xoxo
- The Castle Team -
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Mai-Quyen Sent on 06/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Would Easily Book The Ashley Castle Over and Over Again!
The Ashley Castle was the perfect venue for us. Not only is it beautiful, but the staff is incredible from their caterers, florists, and venue coordinator to their DJ and photobooth.* It is also a good central location that is conveniently near the freeway for many of our guests in town and close by to hotels for out-of-town guests.
Coordinator: They have a team of venue coordinators, and we had the utmost pleasure working with Casey Cleary. Since the beginning, she has always been friendly, knowledgeable, and professional. Casey and I had ongoing long chains of emails where I sent her several numbered lists of questions, and she would always respond to each of them in a timely manner, welcoming any and all questions thereafter (of which there were many!). With her expert experience, she had helpful suggestions.
There was a brief moment when I wondered if we would need a day-of or month-of coordinator to help finalize and set up decor for the wedding, but Casey reassured my husband and me that it was not needed and that she and her team would take care of everything. Casey had the welcome table and reception set up before our wedding party arrived for the day! Casey also printed additional labels for me for the buffet and extra desserts.
I cannot emphasize just how helpful and kind Casey is. A few days before the wedding, we switched to texting, and she surprisingly (but not surprising at the same time because of how wonderful she is) responded to me after business hours when I didn’t expect her to at all! Casey was not feeling well the day of our wedding — which she did not reveal to us until she left at the beginning of cocktail hour — but told me and the rest of her team that she wanted to be there for my husband and me especially. I would give Casey an infinity out of five and miss chatting with her.
The space: We had a large wedding with 225 guests, and the ceremony and reception areas never felt crowded. The back garden area is beautiful, and I have to mention the desert scenery behind the castle. We captured beautiful golden hour photos back there. The ballroom for the reception certainly felt grand and like a true fairytale.
Florist: We originally had a different florist who was lovely but left to pursue other opportunities. When we were supposed to have our final floral meeting, we were then reassigned to Laura who is married to the owner of the Ashley Castle and has many years of experience being a florist. She called me and reassured me of her experience and that we would have more time to finalize our options, even setting up a time to meet in person to go over everything before we had some final email discussions. Laura was very kind and supportive and answered all our questions about flowers. We opted to use our own centerpiece vases, and the bouquets and centerpieces she designed for us were absolutely beautiful! I can be a control freak, so I was a little nervous about not seeing a “mock” bouquet, but I trusted in Laura and her team, and they knocked it out of the park. She and her team also helped drape our ceremony arch and their “gazebo” with panels and faux florals we brought in.
DJ: Jeff is experienced and friendly. He made a point of asking if there were any traditions or details to be aware of. He was a great DJ and was willing to play whatever music we would like and gave suggestions on the wedding timeline. Personally, I would have changed the order of some things after having had our wedding now, but that is just hindsight and nothing to do with Jeff. He also offers sparklers, but we ended up providing our own.
Catering: We went to all three open tastings and had a clear idea on what food we wanted. We didn’t make special requests in time, but The Ashley Castle is open to making alterations for the tastings. We had a handful of guests with dietary restrictions, and The Ashley Castle happily accommodated variations of the primary menu. What we (and my mom especially) liked about The Ashley Castle is that they were open to making a recipe per your request (though we opted not to do this) and accepting outside catering. My family and I ordered hors d'oeuvres and extra dinner entrees from a few of our favorite restaurants. Our guests loved all the food and the buffet options!
Dessert: Piece of Cake is the baker included in the package, and they were fantastic! We special ordered additional cupcakes for our vegan and gluten-free guests, and Piece of Cake was very nice and accommodating when discussing options for the cupcakes and our amazing wedding cake itself.
Con: A minor obstacle we encountered was miscommunication between my husband and me and one of the other coordinators due to the shared email The Ashley Castle team has. There were only three times when things got a little confusing. Once in the beginning when we had a tentative hold on our wedding date and were told by another coordinator it was taken — she didn’t realize it was reserved for us. A second time when we were planning our wedding rehearsal while Casey was out of the office and we were told it had to take place Thursday instead of Friday (the day before our Saturday wedding). Lastly, Casey was out of the office again, and some wires got crossed, but it was quickly remedied after we got back in touch with Casey. All in all, nothing too major, but that would be my main criticism.
*The photobooth is an extra expense, and we were happy with their service. The Ashley Castle photobooth was the cheapest option we found, and we liked the natural backdrop of the castle tower — although they offered many backgrounds. We used their props and brought in some of our own as well. My name was initially misspelled on their menu screen, but they corrected it when I pointed it out. They provided template options, but we chose to create one ourselves, which Becca and Cody tested to make sure it printed nicely.
If you are thinking of booking The Ashley Castle, I would highly recommend you do it — and fast!-
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+16 photos
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Quality of service
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Michael Sent on 01/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 stars is an understatement
Where can I even start! It wouldn't be fair to only give The Ashley Castle 5 stars because they deserve way more!! This venue has been hosting weddings for the past 28 years and let me tell you, you can tell that they are the most experienced and well organized venue in all of Arizona. These guys host hundreds of weddings a year and the best part, it truly feels like all their focus is on you; it felt like we were the only ones getting married there! The food was DELICIOUS, the decor was BEAUTIFUL and the staff, ROCKSTARS! I can't thank you all enough for the most perfect day. Our guests have been raving about the wedding and have expressed that this has been one of the most beautiful weddings they have been to! Also shout out to Casey, our amazing coordinator for bringing it all together. She is truly a gem! This was the best day of our lives and I owe it mostly to our team at The Ashley Castle! I 1000000% recommend these guys and I wouldn't have had my wedding any other way! God Bless you guys!!!!! -
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Estela Sent on 01/14/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect Venue in AZ
Beautiful castle! Very communicative! Lovely gardens. They’re super accommodating! I definitely recommend this castle as your wedding venue! -
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Mildred Sent on 11/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Guest attending a wedding
This venue was awesome. Beautiful setting, food was awesome, friendly and efficient staff. Anyone looking for a wedding venue I would highly recommending checking out this place. -
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Kashmir Sent on 01/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue Ever
I cannot say enough good things about the Ashley Castle. They made everything from planning to preparation to wedding day perfect. I love that it’s an all inclusive venue. And the vendors they work with were all phenomenal! It ended up raining on our wedding day and the ceremony had to be moved inside. Guests never even knew there had been a change. I’m sure it was chaos behind the scenes, but neither my wedding party or the guests felt any of the stress. They delivered on even the smallest details. I made little activity bags for the kids and expected that they would be set out on a table somewhere. Instead, my coordinator walked around during dinner service and handed them out to all the children! The food was amazing, the decorations beautiful and the fireworks made for the most beautiful and memorable first dance. I cannot recommend The Ashley Castle and their team highly enough.-
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+2 photos
The Ashley Castle's reply:
This made us smile so big! THANK YOU and Eddie for being so incredibly sweet and easy-going. You, your families, your children - all so kind and fun! We wish you so much happiness in your future together. xoxo
-The Ashley Castle Team -
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Brad Sent on 12/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A fairy tale wedding!
We had our wedding at The Ashley Castle, and it was absolutely amazing! The staff was so kind and caring to us, and the planning process was not too stressful because so much was done through the venue. The venue is so elegant and makes for a magical wedding. We appreciate everything that the staff did for us to make our event extra special. It was everything we could have dreamed of and more! Thank you!The Ashley Castle's reply:
Thank you both so much for sharing your special day with us! We always love couples who are so easy-going and friendly! And Brad, your laugh is the absolute BEST! We wish you all the happiness in the world. Congrats again you two! -
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Tonia Sent on 11/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
This venue is beautiful and unique and can stand alone as wedding venue without decorations. The price is very fair. The day was absolutely perfect! -
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Dannielle Sent on 06/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Castle Experience!
Oh boy, where do I start? From the moment we drove up to The Ashley Castle for an open house, we were blown away. there is a fancy element from the parking lot, to the back courtyard. Every angle is picture perfect and they really pay attention to the details. We walked into the most welcoming atmosphere and everyone was so nice! It was a very easy choice to make!
Our wedding could not have been more perfect in every way! The entire process was amazing all the way down to the day! I can't thank them enough for how many memories we made along the way! You all surpassed anything we could have imagined! You have a wonderful team and everyone of your staff was amazing! Thank you Thank you Thank you!!!
_The Greens -
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Richard Sent on 04/13/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue
We absolutely loved Ashley Castle and their staff. Their venue allowed for to be able to have the wedding of our dreams. They were so helpful from day one and so attentive the day of the wedding. It rained on our wedding day. We had resigned to getting married inside but our coordinator, Katie, was on our side, watching the weather and putting alternative plans together. She was so helpful and then the sun came out! They blew all the leaves and as much water away that they could and our ceremony couldn't have been more beautiful. Thank you Ashley Castle, and especially Katie, for an amazing day and beautiful memories.The Ashley Castle's reply:
Thank you for such kind words, Richard! Your big day was a joy to be a part of, and your family was so sweet - especially your littles -
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Scott Sent on 05/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection!
My wife and I had the most amazing wedding to which we owe to the team at The Ashley Castle. The venue itself was perfect for my wife's dream castle wedding, but on top of that the team working there helped us over the course of 12 months to make sure that our day was perfect. You could not pay me to say a bad thing about The Ashley Castle, that is how amazing it was. 10/10 and I would recommend to anyone! - Mr. and Mrs. Kirkeby 5/3/19 -
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Katherine Sent on 03/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most beautiful wedding
I got married March 1st at the Ashley Castle and it was magical! I would highly recommend to anyone! -
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Danielle Sent on 02/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Phenomenal
This venue is incredibly gorgeous, the staff is fantastic, and the owners are wonderful people! Laura and Katie are so easy to work and plan with and they made our day simply spectacular! Their vendors are fantastic as well! Thanks for helping make our day even more magical!-
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+8 photos
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Charity Sent on 11/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful venue with the best team!
Where do I even start? I have had the most exceptional experience with the Ashley Castle crew and I can’t even imagine having it any other way. Laura, Katie, and Chrystie, the beautiful coordinators extraordinaire, were beyond amazing! They not only helped me plan the most beautiful wedding, but they went out of their way to accommodate and help me create the vision I wanted for my wedding. They were always available to chat, were always willing to hear my never-ending “thoughts” about my Decor, they were quick to answer emails, and always greeted me with the warmest smiles and hugs.
The Ashley Castle, just by itself, is absolutely stunning. It has beautifully maintained gardens with a gazebo and a fountain. It has quite the charm. But the added bonus of the warm, dedicated, and supportive coordinators, DJ, Florists and vendors take it to a different level. Aimee, the florist was exceptional. She took my vision and budget and produced the most creative and beautiful arrangements. She always just wanted to my emails and stretched her self to accommodate my ideas. DJ Jeff was available to answer any questions and he has quite the cutest photo booth which was a hit at my wedding. If I could the Castle give more than five stars I would because five stars does not do them justice. You will never go wrong choosing the Ashley Castle for your events! -
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Alicia Sent on 11/07/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding was epic. So classy and elegant.
This place is magical! Totally worth it and all my guest were in awe! -
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Susan Sent on 10/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Fairy Tale Come True
My son and his wife were married here last weekend. This venue is not only beautiful, it is run by skilled professionals who will make your event run smoothly. The castle had everything they needed under one roof and their recommended vendors were highly qualified pros who were able to take advantage of all the Castle had to offer.
From the first visit to the end of the wedding day, the staff worked hard at dotting every i and crossing every t. Not many things are better than promised but the Castle under promised and over delivered. I can not recommend them highly enough.The Ashley Castle's reply:
Thank you Susan for your sweet words! Our staff thoroughly enjoyed working with your son and new daughter in law and you as well. We are so thrilled to know that you all had a wonderful time with a beautiful fireworks display and that everything exceeded your expectations. -
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Svetik's Sent on 03/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Have you visited ONE-OF-A-KIND and such a rare to Arizona the astounding pearl of the Valley - The Castle at Ashley Manor yet? With its abundance of Old World Castle spirit that so appealing to either your Dream Wedding or your Special Event, this magnificent architectural creation is truly a MUST TO SEE! On January 9th, 2018 Svetik’s Haute Couture was honored to showcase Wedding Dresses at the annual Mini Wedding Expo, being invited by the management as one of The Castle at Ashley Manor preferred vendor. I am so impressed with its great location, superb atmosphere and warmest hospitality! The venue itself provides such a genuine ambiance with an impressive touch of history. The interior and exterior designs are absolutely beautiful. Every corner of the Castle is a touch of class being adorned with an exquisite taste and elegance. The owners of The Castle so warmly welcomed the entire team to the Mini Wedding Expo and provided an amazing opportunity for our production team and our beautiful Models to showcase our talents, creativity and professionalism. The Event Director at The Castle at Ashley Manor, her name is Katie Melendez worked so hard to accommodate all the needs for each vendor, warmly welcoming everyone to the Expo, 2018. The entire team is absolutely dedicated to their customers and business peers. Speaking to the owners of the Castle, I’ve learned that every Wedding or every Special Even they host at the Castle is a very Special Day for their entire team. The philosophy of the establishment is to ensure that every booking at the Castle is very special for their customers and their guests. The integrity and respect is a corner stone for The Castle at Ashley Manor and they will go above and beyond to help every customer to have just an outstanding experience from the day one booking their Weddings or Special Events, helping them to make it unforgettable. I'm so thankful to the entire team at The Castle at Ashley Manor!-
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+6 photos
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Bre Sent on 12/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this venue! They relieved me of so many things that really stress a bride out! They handled flowers, decor, cake, food, dj and were there for me emotionally every step of the way! -
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Kayla Sent on 09/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All I can say is amazing. They were prompt to respond to calls or emails. Great value for all that they offer. My special day went perfect with the help of the amazing staff.The Ashley Castle's reply:
Kayla, thank you for your wonderful review. It was our pleasure to host your awesome wedding. It was certainly a beautiful morning ceremony and yummy brunch that followed. And who can forget your bouquet with those fun succulents as accents!! On behalf of all of our staff...we wish you two the very best!! -
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Sheryl Sent on 06/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five Stars are not nearly enough for this Venue...The Ashley Castle is the place to hold your Wedding or special event, it is hands down SPECTACULAR. We had our Wedding here and the Staff at the Castle from wedding planners Laura and Chrystie to Shelley the florist, Jeff the DJ, Rubin and all of the staff know what they are doing and are top notch when it comes to Customer Service. Nicest group of people I have ever worked with. From the pre-planning to the day of the event...its was STRESS FREE. They were so helpful in helping make decisions from Food choices (FABULOUS FOOD), to decorations of floral and other unique ideas you may have. They are so accommodating in every way. They make sure the event is exactly how you want it. The DJ did a fantastic job keeping everything going and played music that had the whole reception dancing til the very last song. The venue is so beautiful with all the lush landscaping and fountains you can't go wrong with this venue it will be the best decision you make and hands down your special day will be more than you can imagine. I looked at several venues and I will tell you the Ashley Castle is the most affordable and with that you get the best of everything.The Ashley Castle's reply:
Sheryl, thank you so much for your kind words!! You and Vince were SO much fun to work with! We all had such a great time designing your amazing florals and decor because of your elegant style and theme you chose. You new exactly what you wanted and it was greatly appreciated that you put your total trust in our staff to make it all happen! It was our pleasure hosting your beautiful wedding and we wish you and Vince all the happiness in the world. Please give Brutus a big kiss and an extra doggie treat from us!!! -
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Nikki Sent on 01/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Ashley Castle was completely flexible in creating a custom package for us. Olivia responds super quick and is very helpful in creating the wedding of our dreams with a price we can afford! -
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Kim Sent on 11/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely loved working with the Coordinators at the Ashley Castle!!! It is such a beautiful and romantic place for both your ceremony and reception! Great outdoor space along with a huge inside location...it was just perfect! Everyone working there were so polite and helpful with everything. Someone was always answering my emails no matter how many I sent out with all sorts of questions! I loved that there was an all inclusive package which included flowers, cake, catering, and even a DJ! Everything turned out perfect; my dream wedding came true! -
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Paula Sent on 10/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff is very friendly. They took the stress of getting married away! I love that they are an all inclusive venue so I don't have to run around stressing trying to find what i need for my wedding day. The food tastings they have are fabulous so there are no surprizes for your wedding day! -
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Amanda Sent on 08/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley Manor allowed me to have the wedding of my dreams! Olivia the wedding planner that works there is awesome. I highly recommend the castle. All inclusive venue really takes a lot of the stress off the bride. I received so many compliments on how amazing the food and cake was at my wedding. Everything about the castle is nothing less than amazing. -
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Alexandria Sent on 06/23/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We cannot say enough about the wonderful job Ashley Castle did with our wedding and reception. They were very accommodating and made sure we were taken care of. Everyone raved that the food was DELICIOUS and the venue was absolutely stunning! First rate service from beginning to end! Thank you!!!- Chad and Allie Fogel -
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Marcia Sent on 03/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter got married at the castle in March. It is a beautiful venue and has beautiful gardens in the back. We have not received the photos yet but I imagine they will be beautiful, there are so many spots for photo opportunities. The Castle did a great job with the set up and everything ran smooth all night. They did everything we asked for. Olivia was a big help for the year that we planned this wedding. Due to the fact that we had a lot of outside décor and elements I did hire an additional Day of Co-coordinator. However if you did not have these elements you would not need to do that. We had the Cinderella coach come for carriage rides which was great for photos. We also had the castle arrange fireworks and I can tell you that everyone, including myself was impressed. They were amazing!
For food we went with prime rib and macadamia nut chicken with mango sauce. Both were really good and we were pleased with the selection. Piece of cake did a great job with the cake, and it also tasted very good. The bar was flowed smooth all night also.
For flowers, we paid extra for our centerpieces and they were great. They also did the bannister behind the ceremony space and the gazebo. The castle did a really job with those items. I hired a outside florist(LUX) to do the bouquets and was so disappointed with their work. I wish I had had the castle do everything.
Jeff their DJ did a great job. My daughter had song requests on her response cards and Jeff played them all.
We had one guest tell us he has been to 100's of weddings(He is a bishop) and this one was the most amazing one he has been to. People were loving the venue and said they didn't even know it was here. We were very pleased with The Castle and would highly recommend it to anyone. -
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Jeremiah Sent on 01/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff from the in house DJ Jeff Nelson, to AZ Photo Fun, to the catering and set-up crew were phenomenal. They worked with us with coordinating our ideas and themes we wanted from the welcome table to the decor on the unity table. The chef even created a specialty appetizer from scratch after we found out our catering company we originally were ordering from went out of business. Overall great experience and all our family and friends loved how everything flowed and was put together. Highly recommended! -
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Jessica Sent on 11/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Olivia and the rest of the team at the Castle made my wedding dreams come true! Professional. Friendly. They became like family through the process. I was so excited throughout the planning but was BLOWN AWAY on my wedding day. I would do everything all over again and wouldn't change a thing. -
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Jessica Sent on 10/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue! I had my fairytale wedding here and absolutely loved everything about it. The landscaping is beautiful and the pictures all turned out amazing. My favorite part is the chandeliers! Love Love Love -
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Barry Sent on 07/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Venue great people very professional and Jeff Nelson is the glue that keeps it all together. -
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Phongchai Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Ashley Castle wasn't the first venue choice for us. We went to many places throughout the east valley. We got tons of quotes from vendors as well. It was quite stressful choosing our venue. We saw the ads about the Ashley Castle earlier from the Bridal magazines, but we didn't pay attention, because we didn't think we are able to afford this place.
We learned more about the Ashley Castle after we went to the Phoenix Bridal Show. We checked out the Ashley Castle on the following day. It's unbelievable that the Ashley Castle is the most beautiful venue we visited, and has given us the best deal. We had 140 guests during our wedding. Both court yard and reception area are big enough for 200 guest+ (biggest place we visited). The price we paid was the stealing deal compared to other venues.
After we signed the contract; we had the fear that there would be some other hidden fees pop out. We are glad that there were No surprise fees at all. The Imperial package we had is very great and well better than other venue at the price we paid. We had two entrée buffets while the others have only one entrée buffet. The food was consistent from the food tasting and during the wedding. It’s very delicious and all our guests are very pleased with all the food served during reception.
Their staffs are very friendly and professional. Laura, the owner is very accommodating and helpful. Throughout the wedding preparation meetings, we didn’t feel like we had any pressure. They didn’t even ask for the check until the last minute. No pressure to get any upgrade. Laura just explained how each step works; we are the one who asked for the upgrade. She even gave suggestions to help us keep our budget low.
All of our guests still enjoy talking about our wedding at the Ashley Castle.
We highly recommend the Ashley Castle.
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Shawna Sent on 03/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It didn't take long for my new hubby and I to pick this venue. We knew right away it was for us. The location is close to tons of hotels, the outside is gorgeous, the inside is awesome. The staff...especially Olivia is amazing. I secretly love to plan wedding stuff but, panicked when it came my turn to walk down the aisle. Olivia helped make my offbeat visions come true and helped me create a color scheme that would not make me want to puke later on! She was there before and during the wedding to make sure everything went off perfectly, and it did! Thank you to the Castle and its staff for making me feel like a princess on my wedding day! Ben and I had our dream wedding without a doubt!
Shawna -
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Bianca Sent on 11/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A MILLION thank yous to Olivia and all of the staff at The Castle. Not only were they helpful and flexible but they went above and beyond to make sure our big day was a success. I could not imagine what it would have been like to have our wedding at any other venue. -
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Daisy Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I sincerely had my dream wedding, it was perfect! My set up of the venue, I used the inside and garden area. I made the dance floor outside, by doing that I was able to do the fireworks after our dance. My coordinator from the castle was amazing!! Olivia made me feel very special and that this was my wedding and she never said no to me, everything I wanted was possible. I am so grateful to have had her as my coordinator. It was and still is my perfect wedding! -
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Freddy Sent on 10/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Olivia was such a great help. She went above and beyond. From helping us finde a candy store, to even bar tending at our wedding. We felt so lucky to have her apart of the wedding and thankful for all her help. She was great .. Jeff as well, the best dj ever. Help me find the special song, maid everything flow smoothly. They lights were wonderful and what he did with our Initials was great. They both Maid our wedding a night that we'll never for get. -
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Christina Sent on 10/29/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue was AMAZING! The girls were so great and helpful! There was a young lady (forgive me I forgot her name), but she was fantastic!! She even boxed up my dinner for me since I was too busy running around thanking our guests for attending. She took me aside and mentioned that the sunset was perfect for photo shots. I am so greatful to this venue for setting us up with a lovely canvas to "paint" our wedding day. Having it all inclusive made things easy for me and helped me not stress out. I would strongly suggest this venue to the bride that is willing to give the stress to the professionals. All I had to do was decide the colors, cake design, and food choices for the evening. The flower bouquet I had was EXACTLY like the one I had gotten from Pinterest. Forever Grateful to the amazing staff. -
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Jennifer Sent on 10/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the best experience. Everything ran smooth and looked better than we ever expected. Everything was handled for me and was pretty much a stress-free day. -
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Jillian Sent on 10/22/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best night of my life at my wedding. Everything turned out wonderful and Olivia and all the other vendors were amazing! I would highly recommended the castle! -
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User1227592 Sent on 07/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle was the perfect place for the wedding. Olivia and the staff were SOOO helpful and the day went perfectly without any hiccups! The staff truly loves wedding and you can tell they aren't just in it for the money!! -
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User1151349 Sent on 05/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle as Ashley Manor did an amazing job with everything. Everything turned out beautifully and went very smoothly. I met with each of the planners on staff and each were extremely pleasant to work with. They helped me pick out centerpieces for the day of, napkins, linens, etc. They made sure I had all of the details planned for the day, was informed of everything I needed to know, etc. It was the best night of my life thus far and I wish I could relive it again! Every single guest told me that it was one of the most beautiful and fun weddings they have ever been to- so I thank each member on staff at the Castle for everything!!! :) -
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Jessica Sent on 04/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I enjoyed working with the Castle, especially Olivia. She did a great job of remembering the little things that we had talked about and was so easy going when I changed something 3 times. When it came to setting up the venue everything looked perfect and I had a few special requests. All was done well without coming to ask me any questions on my wedding day. Olivia was so easy to work with and such a pleasure. I would recommend this venue. -
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Kayla Sent on 04/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at The Castle at Ashley Manor on 3/23/13 and it was the best day of our lives! Olivia, Jeff & the whole team at The Castle were truly amazing. Olivia was so helpful throughout the whole process - from helping with menu selection & flowers to coordinating the day-of, I absolutely could not have done it without her. Everyone raved about the food and the staff that was helping throughout the evening was very attentive and personable. Jeff was our DJ and he was incredible. He really controlled the entire event and made sure everything ran smoothly. Our guests were dancing ALL night and commented on how great the music selection was. One of my favorite parts was the limbo - classic! Honestly, I would recommend The Castle to anyone. It is such a beautiful venue and the team makes wedding planning a breeze! I cannot thank them enough for helping make our wedding day so special! -
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User1145498 Sent on 04/27/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OLIVIA WE LOVE YOU! Thank you for making everything possible even with all the cooks in the kitchen ;) We priced out many locations and The Castle was BY FAR the best value. They did everything! They have a wonderful selection of linens, flowers, center pieces, settings, the list could go on forever. And the FOOD!!! OH MY everything tasted amazing! Don't miss this place, it's worth it! -
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Tannaz Sent on 04/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved my wedding! Actually everyone loved the wedding! I can't speak highly enough about Olivia, my wedding coordinator. She was so pleasant to work with both before and during the wedding, She made the event a success. If you work with the Castle it is a TRUE one stop shopping place, all vendors work seemlessly together, professionally and fun! You really feel like every one involved in the planning of the wedding is there for you and is part of your family. -
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Lisa Sent on 04/06/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle at Ashley Manor was a beautiful setting for my wedding. The staff members were very attentive and excellent; I knew I wouldn't have to worry. One of the type of flowers I originally ordered arrived wilted and they replaced them without my even having to ask. Highly recommend. -
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Amanda Sent on 03/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was February 2nd, 2013. Overall, the wedding venue was perfect! The girls were terrific. I had my heart set on having a brooch bouquet and Olivia made that happen. They got back to emails quickly and always called us back when we had questions. We would definitely recommend this venue to any future brides. Everyone is still talking about how much fun they had and how it was the best wedding they've been to. -
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Sandy Sent on 01/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at the Castle were absolutely AMAZING! We only had 2 months to plan our wedding since my husband was deploying in November and they made everything so easy. They did more than just make sure the necessary things were planned and organized; they went above and beyond with their customer service and were extremely knowledgeable of all aspects of planning a wedding. They do everything that is in their power to make sure your day is as perfect as you ever dreamed it would be! Beyond the amazing staff (and I mean EVERYONE: the coordinators, owners, DJ, banquet/set up staff, bartender, etc), the venue is absolutely gorgeous, both inside and out. People are still talking about how it was one of the nicest weddings they have ever been to, and we didn't even do anything extra! The venue and services provided are enough to make your wedding the most exquisite fairytale come true! -
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Jessica Sent on 10/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were so happy with everything. Everybody was so helpful and everything was just perfect. The DJ was great and everybody had so much fun, and the food was amazing. We're very grateful to everyone from The Castle. -
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User838671 Sent on 06/24/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We held my daughter's wedding reception at the Castle. My daughter & son-in-law fell in love with The Castle the first time they saw it. We had walked in one Saturday unannounced and the staff was open & friendly. They treated us as if we had an appointment. They walked us around their beautiful grounds, gave us informational brochures and were not pushy. That was not the same at other reception sites we looked at. They were professionals who were wonderful to work with throughout the wedding/reception process. They are an all inclusive venue that gave us choices of using all or part of their services. They did the wedding flowers. They were well done & the flowers were delivered as scheduled to our church. The flowers lasted for days after the event (which is not an easy task in Arizona during June's 100+ degree temperatures). The reception was beautiful & ran smoothly. All our guests commented all night on how wonderful everything was. One word kept coming up in their comments - "Classy". In addition, we received many comments on how good Jeff the DJ was. He was responsible for how smoothly things went. One of our out of town guests from St. Louis area said that the DJ was the best DJ she had ever seen. The bar set up was very professional. Everything from beginning to end went off without any glitches. And the amzing thing in the end was that we had stayed within our set budget. The Castle gave us all options, worked with us in our decisions & respected those decisons. There were no surprise costs. I would strongly recommend this venue! -
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Jeffrey Sent on 05/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When we were looking for a venue to have our Wedding, it was the same long sales pitch until we came to The Ashley Castle. Not only was it the most beautiful venue we had visited, But the value and professionalism was the selling point for us. It was refreshing to actually speak with the people that will be planning and executing our event. They were friendly, helpful and never pressured us into any of our decisions, They gave us some really good advise when we asked and were always willing to meet with us at any time along the process.
We went with the Imperial Package, It was so refreshing to know that everything was going to be perfect and it was. Laura was so much fun to meet with, she made us feel like family and helped us with all the flowers, colors and anything else we had questions about. Chrystie was lots of fun too. But I must say, DJ Jeff Nelson went above and beyond the call of duty to make our event a success. I thought DJ's just played music and told everyone when to eat and cut the cake, Jeff did so much more. He arrived hours before the event and made sure that everything was set up correctly, then he corresponded with the catering staff, Photographer and videographer about everything we had planned. He even had printed timelines for everyone. He checked on us throughout the night to make sure we were happy and doing well. DJ Jeff Nelson did exactly everything we asked him to, and even did more to make our event extra special. If you considering booking your event at The Ashley Castle, I would definitely recommend it, and I would recommend the Imperial Package, The Food was exceptional, The tastings were fun, the staff was professional and made us feel comfortable, The DJ was amazing and now our Wedding was truly Unforgettable. GREAT JOB!!! -
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Janet Sent on 05/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love the Castle!! We new we were getting married there the moment we saw it. I loved pulling into the parking lot I felt like we were driving up to an estate. It was the perfect place for our dream wedding. Laura & the staff were so nice & accommodating they had great ideas & helped us in everything. They went above & beyond the normal duties. In doing so they made our wedding extra special. I would recommend them to everyone! I just loved the staff and the whole experience our wedding ran so smooth & I received so many compliments on how pretty everything was & how great the food was! It was worth it all. -
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Stephanie Sent on 04/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle at Ashley Manor is a beautiful venue and very well-maintained. Laura and her staff provided great flexibility when we made a last minute decision to move the reception indoors. She also worked closely with us on every detail including the flowers, catering, music and the wedding cake. Having a place that offers so many options onsite saved a considerable amount of time and money. It was the perfect day for me, my husband and all of our guests. I would highly recommend this vendor. -
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Kari Sent on 04/06/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What do I say about the castle? Then entire experience was picture perfect from beginning to end! Laura was so flexible, and even though we decided on the Imperial package, worked in the flowers that we wanted and everything else! She was such a great communicator and kept us in mind throughout the year! I was so happy to be able to share our day with such a wonderful and kind person! I had ideas, and where I had blanks, she filled them in!
The Castle is a well oiled engine! Everything ran so smoothly and I felt comfort knowing the people who I was working with were looking out for me and my wedding! DJ Jeff Nelson is fabulous to work with, and we really enjoyed having Piece of Cake do our cake! We got exactly what we wanted and were so overwhelmed by the kindness and thoughtfulness throughout the process! I would recommend this venue to anyone and everyone! They are truly one of a kind and exactly what a bride needs for her wedding! -
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Kassi Sent on 02/13/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle did an amazing job on my wedding. Everyone loved our wedding and had a great time. The planners were amazing! The food, flowers and cake were awesome as well. It was great to have everything in one place, so I didn't have to go to a bunch of different vendors to plan. -
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Candi Sent on 02/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After looking at so many different venues I knew right away when I saw The Castle At Ashley Manor. The place is beyond beautiful!! There is no place like it. Every time I told someone where I was getting married they right away knew the place and said I was lucky. And people who went to my wedding and have never been there before wanted to get married there. Everyone there where really sweet and made our day even special by giving us advice or ideas like having my husband walk down the aisle with both our grandmothers was perfect! -
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Andrea Sent on 05/03/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This Venue is so beautiful and timeless. The owners were very flexible and fun to work with. They set up everything for us so perfectly for not only our ceremony but also our reception. We didn't have to do a thing! It was all taken care of. The day went by stress free. Everything from the DJ to the food quality was excellent. We just love it their!!!!!
Thanks Laura for Everything!!!!!! -
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Jennifer Sent on 12/29/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The bottom line is in Arizona there isn't any place that can provide outstanding services and professionalism and make a bride and groom truly feel as if they are the only people in the world. The Castle At Ashley Manor (TCASM) just flat out rocked for us!
Being an all inclusive package might scare lots of folks off, I will admit we were hesitant at first until we began working with the girls and saw how perfect and awesome they made everything come to be for us! There was ZERO wedding day stress for anyone in the wedding party and the entire evening was simply perfection defined. -
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Patrick Sent on 12/18/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue and exactly what the bride ordered! A great time was had by all. -
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Trisha Sent on 11/10/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were actually married at Ashley Manor!!! I can only say that we were very well taken care of here! Jessica is an amazing and fun wedding planner. She listened to everything I said and made sure to have every detail exactly how I wanted it. They also provided my flowers and they were exactly what I’d asked for and amazingly beautiful! The staff is so professional and catering they made me feel like a princess on my big day! They are also very laid back and were open to all of my ideas and very flexible. They make it very easy to relax and enjoy your day while they take care of every little detail!!! I don’t regret any of it and I wouldn’t change a thing! Also, the Manor is so beautiful, romantic and green! Thanks Ashley Manor for making all our dreams come true!
The new Mr. and Mrs. Sanders!!!!
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Richard Sent on 06/29/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can honestly say that I had a fairytale wedding I have always dreamed of and The Castle at Ashley Manor made it possible. The entire reception was such a relaxed day and they already had everything set up for us all we had to do was show up which was perfect! The Castle had everything and every detail turned out exactly as we imagined from the delicious food provided by LUX catering, and of course their beautiful flowers. Our flowers was just as we envisioned and I could not imagined it was my boquet! Words can not truly describe how perfect our wedding day was thank you to the staff at The Castle at Ashley Manor. -
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Nafisseh Sent on 03/11/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible service and amazing staff! Jessica Beary, the other Jessica that works there and Isabelle worked closely with me and my now husband. They are incredible! The venue is breathtaking and we still hear remarks on how amazing our wedding location and staff there were. If you want a fairy tale wedding then this is your venue! -
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Eric Sent on 02/10/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were the best to work with, and took care of everything. If you can work with Jessica she is their best!! -
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Kathryn Sent on 01/03/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was great to have everything in one place and it made it so easy. The staff at Ashley Manor took care of everything on the day so there were no last minute "panics" and we could just relax and enjoy the day. -
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Mary Sent on 07/15/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The girls at Ashley Manor were more helpful and attentive than I ever could have asked for. They were professional, and were always available to answer any of my questions or concerns. They were knowledgeable, and had many recommendations for providers of other wedding services. We had our ceremony here, and the fact that everything was setup beforehand, music, chairs, guestbook table, etc. made the day go that much smoother. It was amazing to not have to worry about the ceremony, and just show up with everything done! They even assembled the bouquets for my bridal party (an item that had been forgotten about), cutting the stems, assembling them, and tying the ribbons. They went out of their way to make sure the day was perfect, and I am so grateful for that! The venue is gorgeous, and meticulously manicured and maintained. They had just finished renovations that had taken place over the past months, it looks amazing! Overall, I would recommend Ashley Manor to any bride who wants a beautiful venue and attentive, extraordinary staff. -
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Jennifer Sent on 07/05/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very pleased with our wedding at Ashley Manor. The ceremony and reception areas are both very beautiful and you can not beat the wonderful people they have working there. We booked the sunset package through them and they took care of everything for us and the day turned out perfect. -
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Mike Sent on 06/17/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone was great, people were in awe over the venue and food!!! -
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Cami Sent on 11/15/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley is beautiful! We booked the wedding and reception at the manor and was able to take pics at the castle as well. Beautiful!!!! -
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Lisa Sent on 09/30/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would recommend this venue to any Bride in Arizona. The staff is wonderful and the vendors are great. -
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Jaime Sent on 07/28/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had searched practically every ceremony/reception site in Phoenix and finally came upon Ashley Manor and fell in love. We were looking for an outside, garden-esque venue and this place had it all. The ceremony site has a gazebo surrounded by greenery and flowers with a quaint little waterfall next to it-perfect for pictures. They have a cocktail area complete with bar that can keep guests entertained while photos are taken after the ceremony. And last, the reception hall is gorgeous. We wanted to get married in April and ended up booking the site a year and a half in advance (we got the last April date available-it books up quick). The staff were very good about calling to make sure everything was in order and encourage me to call with any questions. If I had to leave a message, they were very quick to respond. Knowing the site well, they also gave me great advice as to ideas for the cocktail hour, decorations, etc. As our day approached, they were very good about contacting me to make sure all the details were in order. The day of the wedding, the coordinator was fantastic. I felt like I didn't have to worry about a thing because they had everything taken care of. Thanks to them and their hard work I was able to really enjoy my wedding day. Thanks again! -
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Teresa Sent on 07/18/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I planned my wedding in about 5 months and without Ashley Manor I couldn't have done it. All of the Vendors were amazing and easy to work with. The only thing I had to get on my own was my photographer who was also amazing! My wedding was great and everything I wanted it to be. The site is gorgeous and very romantic. -
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Tiffany Sent on 07/17/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Keira and Cynthia were so helpful and willing to help me with anything I needed. I was so pleased. There was some remodeling done a few weeks before my wedding and it just highlighted the beauty of the venue even more. -
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Kay Sent on 01/05/20154.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just had my wedding at Ashley Castle and it was a perfect day! We did their Imperial Package which made things incredibly convenient. Here are some of the things I really appreciated about Ashley Castle:
-FLEXIBLE: they tailored the menu, decorations, etc to what we wanted. They customized the food (which was delicious!), and put up curtains to cover the statues. It was perfect and beautiful.
-HELPFUL: I didn't know much about choosing flowers or what I wanted, and Chrystie sat down with me and REALLY helped me with flower choices - she is very knowledgeable and the flowers, bouquets, EVERYTHING was so beautiful. She has a great eye for design and really helped me carry it out.
-ENTERTAINMENT- DJ Jeff is the BEST! Not kidding. I had SO many compliments about our DJ and how smoothly things ran and its all because of him (and the Ashley crew behind the scenes - Olivia was also a huge help with this). People said he was fun, entertaining, and made things run so smoothly. I had one guest say to me "Yours is the first wedding where it actually started on time and ran smoothly throughout the entire time".
The only con was that I found out from several guests that after we left, they wanted to stay around and drink and relax. We left around 9:45 and had the venue until 10:30/11pm. They didn't feel like that was possible because the tables were being cleared and everyone was packing up - so they felt like they had to leave as well. This is hindsight that I didn't think about - so just something to mention to any vendor if you know or anticipate your guests will want to stay later than you.
I had a really great experience having my wedding at Castle. And actually, it wasn't my first choice because I thought it might border on the line of gaudy with some of the decorations - but I am SO happy I went with them - it was beautiful!! Incredibly affordable for ALL that you get, great DJ, great staff. -
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Mallory Sent on 05/01/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I had THE BEST time planning my wedding at The Castle. The moment I saw the venue, I fell in love! Jessica and the other girls are fun, welcoming, and friendly. They remembered my face, my husband's face, and my family.
They worked with us on price since we had a tight budget. They kept me calm and relatively stress-free. My one criticism would be that we paid for "security," but did not see any evidence of such a thing on our wedding day.
The Castle has all inclusive and definitely delivers! The flowers were gorgeous, the food delicious. If I could do it all over again, I would still choose The Castle! -
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Nicki Sent on 07/27/20104.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle is such a beautiful venue. The pictures turned out just amazing. The staff met with me anytime I requested a meeting. Everything that they promised came to be. They took items I brought in to decorate with, and made every detail perfect. The flowers were amazing! Isabelle did a beautiful job. My bouquet made me cry it was so beautiful. The food was delicious. We had so much fun attending all the tastings there! It is hard to catch the staff via phone, but email always worked for me. The price for the package we chose was the most affordable we found. Which amazed us, because the Castle is the most beautiful venue! -
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Jennifer Sent on 08/07/20084.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
No bride can walk into this manor without falling in love with it! Hold your wedding ceremony & reception here and you will not be disappointed. Our wedding was the most beautiful, romantic day at the Castle. 4 months later I am still getting compliments about how wonderful this place was. They offer many flexible packages and have competitive pricing. Make sure you book way ahead of time. This place is popular! I worked with some wonderful ladies...Jessica, Olivia and Isabelle. They are terrific and know exactly how to make your day perfect. Go see this place! -
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Ella Sent on 04/07/20184.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are great to work with- especially in changing around the menu! -
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Shanae Sent on 03/27/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
My wedding day was absolutely perfect. The Ashley Castle is a venue that is inclusive so they take care of everything. You just have to find your officiant, and photographer. -
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Angela Sent on 12/19/20164.8 out of 5 rating4.8-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Overall this was a beautiful place to have our wedding and it went perfectly with our theme. The food was amazing. DJ was great. We had a wonderful night. There were only a few things that were not the way we discussed. Some of the décor for the ceremony was not correct and they forgot to put a bouquet of flowers on the chair for my husbands mother that past away. We had to remind them and they didn't go on the chair until most of the guests were already seated and people were trying to sit in her chair. Normally this wouldn't be a big deal but this was one of the most important things in my husbands eyes. Besides this one mishap I we definitely recommend them to anyone. -
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User1142549 Sent on 04/23/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just had my wedding at The Castle and it was awesome. The staff are great, especially Jeff, the DJ. He was involved with every aspect and I felt at ease with him coordinating everything. A few little things were off but no wedding goes perfectly. Overall it was a great experience and I would recommend them to any couple looking for an all in one wedding location. Really, the location is gorgeous, food is delicious, and you will not have to worry the day of. -
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Nicole Sent on 10/19/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had been living in Chandler for 11yrs, and every time I drove by the Castle, i always wished to have my wedding there. My husband and I met while working at the Walt Disney World Resort and knew the Castle would be perfect. We had our concerns after reading some reviews, we printed them and took them to our first meeting. Jeff Nelson (the DJ) reassured us that what was on those reviews would not occur at our event and upon further research, i found out the reviews were written by an angry bride who exaggerated and lied about everything she wrote. Reassured and excited, we picked the "Imperial" package and it was the best decision we made. Laura made us feel very comfortable, she explained everything thoroughly, Jeff made several suggestions that worked like a charm, and Olivia sat with us during our last meeting and was absolutely wonderful, answering all out questions, no matter how many. All in all it was a great experience, i was very happy, the decor was exactly what we wanted, the flowers were gorgeous and the food is great! -
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Ellen Sent on 09/03/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle is absolutely gorgeous. There are so many great spots for beautiful photos. And we were very impressed by the staff. They did a really good job at making our special day as stress free as possible. -
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Ashley Sent on 08/19/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley Manor is amazing!! Cynthia and Keira work hard to make sure that your day goes as smoothly as possible and they made everything so easy. I used the vendors with the sunset package and couldn't have been happier! The gardens are absolutely gorgeous!! I am sad that I don't get to see them any more now that the wedding is over, they are so peaceful. The only complaint that I had was the bartenders. He was not very friendly and some guests (not in the wedding party) were refused drinks before the ceremony even though others (also not in the wedding party) were given drinks. -
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Robin Sent on 01/23/20184.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
I fell in love with this place the second I walked into it! It was the first venue I looked at and nothing else compared to it. I went with an all inclusive package and it was definitely worth it. It took a lot of stress off of us during the nine months of planning. The food was GREAT, the DJ was fantastic, all of our guests had a great time and complimented us on the venue. And the fireworks at the end of the reception was absolutely stunning!! I loved everything about my big day and I owe most of it to this amazing venue. Thank you guys so much! -
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Rebeccah Sent on 12/10/20154.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Overall, I absolutely loved the Castle! Kristie and Olivia were both great to work with. They were very accommodating throughout the entire process, all the way up to when I was walking down the aisle. The food was amazing, as was staff that set up our ceremony and reception. The cake vendor that was provided was absolutely incredible, and the cake was fantastic! The DJ that was provided was great. The only complaint about him would be that he was slightly rude to my niece and nephew when they asked him to play a song. The bartender was unprofessional, and rude to my husband. Other than those two things, everything was great and made for a fairytale day. -
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Carolyn Sent on 11/09/20094.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved Ashley Manor and so did our guests. The day went off nearly flawlessly. Their communication was not always the best, but everyone was very friendly and willing to help. Their open houses are a great chance to meet the vendors they contract with. Tracy does AMAZING flowers and Nancy Ray's cakes are the BEST EVER!! All our guests raved about the food served and they accommodated our special diet requests with no problems. My biggest complaint was that the DJ stopped my aisle music before I got to the altar, even after we told him we had it timed out perfectly to end when I got there. Call me a Bridezilla, but it did bother me greatly even though no one noticed. -
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Shayla Sent on 03/18/20094.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Castle was amazing! I had a fairy tale wedding! The whole experience far exceeded our expectations. When I arrived on wedding day and saw the reception area in the Castle, I was stunned at how beautiful it looked. My garden ceremony was great. The patio cocktail hour was fabulous, followed by an incredible reception. The staff surprised me with special lighting that matched my colors that reflected on the statues. The centerpieces and florals were exceptional. This was a five star wedding for a 3 star price. No resort could even compare to the cost of this wedding. It was so much better to be at a wedding venue and not at a resort where people are walking through the area. It was great to have an exclusive area for our guests only. The wedding coordinator kept us organized and she was so relaxed and flexible. When we made special requests to include a family tradition and also a candy bar at the last minute, it was no problem. My pictures are spectacular (especially in front of the large Castle doors shipped from a monastery in Europe)! We were so impressed and dazzled by our entire experience. If you want the best wedding ever, check out the Castle at Ashley Manor! Consider the Imperial package that is all inclusive. -
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Sabine Sent on 01/28/20094.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I absolutely loved Ashley Manor. The surroundings are beautiful and looked amazing in all our pictures. This is a place I would recommend to anyone. It was like we were lost in each other's gaze in a garden of water fountains and trees. We took the sunset package with Ashley Manor which includes the ceremony & reception venue, the DJ (he's great by the way), the caterer, the cake, the flowers & decor and an on site wedding coordinator. The one thing I was a little disappointed about was that Ashley Manor rarely answered their phones; they would call back the next day though. Also, the price was one of the cheapest we found especially since it already had almost everything together. Plus for the beauty of the place, it was all worth it. Ashley Manor was also extremely flexible. Although we were alloted an 8-hour time frame, we actually came in an hour early to get ready and for pictures. I think Ashley Manor is a big reason my wedding day went so well. -
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Eric Sent on 06/06/20074.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Ashley Manor was a great location to hold the ceremony and reception. The ceremony was beautiful next to three water fountains (the fountains were quiet enough not to require a microphone). There were a dozen niches to photograph and enjoy the ambiance. The wedding went very smoothly, due to the wedding planner/coordinator provided by Ashley Manor. They had a great package with great vendors. They allowed us to bring our own beer and wine, making it affordable and personal. I would absolutely recommend holding your ceremony and reception at Ashley Manor. I dinged them on flexibility because they sometimes hold two weddings a day (morning and night). I wanted to decorate with balloons earlier than I could do to the earlier wedding. (Can't blame them for doing what they do). Overall, it was great!!! -
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Ashley Sent on 12/14/20164.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great venue! Couldn't be anymore pleased with this place. We had a beautiful wedding and reception and the owner and ladies that helped put everything together did a great job! They were flexible with us and the spare time we had and were understanding on the craziness that goes on during your wedding year. My only small complaint is that at the end of the night when my husband and I left the venue thinking that all our guests could enjoy for just a little bit longer since we left at 10, but instead the gentleman starting turning off the music shutting down the bar and throwing all of our extra decorations that we brought onto the carts to have my family take to their car. Thankfully nothing got broke other than my cake topper... Unhappy with that small part. OVERALL a great place to get married. -
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Nicole Sent on 03/17/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We were recently married at Ashley Manor and it was truly a special experience. We were both so happy with the way everything turned out. We selected Ashley Manor because we thought it would give the feel of being in a big backyard and it did end up feeling that way. I must say that at some times responsiveness wasn't the best during the planning process and that concerned me a bit, but as the wedding got closer the responsiveness was great and everything was perfect on our wedding day. We are so happy we went with Ashley Manor and feel we really got the value for the cost there, along with some great service, especially on our wedding day. The catering staff were GREAT, really on top of things and a special shout-out goes to the bartender, who was incredibly on top of his job and was friendly and fit right in with the crowd. I had guests repeatedly tell me how much they liked our bartender, Jeff. All in all, it was a great experience working with Ashley Manor and I highly recommend booking with them, especially if you are looking for a bit of a unique atmosphere where you feel at home. -
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Nicole Sent on 11/06/20104.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
We actually used the Spanish hacienda side of Ashley Manor for our wedding, not the Castle. The setting at Ashley Manor is beautiful alone and when all dressed up for an event it really stands out. The girls at Ashley were easy to work with, very organized and consistent with getting things done, especially for such a stressful occasion! We had an inclusive package with Ashley, including flowers, catering, baker, decorations and DJ. They were able to incorporate our desires in most aspects. There was a problem with our flowers and they fixed it quickly and they turned out beautifully. We appreciated having several choices with our baker, however we would have liked to have other options for the catering. That being said, the catering manager worked very closely with us to develop a menu that perfectly matched our wishes. -
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Carrie Sent on 11/28/20084.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We could not have been more pleased with our entire experience with the staff at The Castle. We booked their package for our wedding and all of the vendors provided through this package were incredible. We would not have changed a thing! -
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Christina Sent on 11/13/20104.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The girls at Ashley Manor are great! They answered all of my questions and had enough advice for me that it all went off exactly like my husband and I wanted it to! They were flexible with things that I wanted, but the package includes all of the vendors (which is actually what really drew us to them in the first place). They set up some decorations for me that I had gotten so no one was worried about going early, and they let us come get ready before our "designated" time so that we had enough time to sneak photos in before my groom arrived.
I would recommend them for a wedding if you're looking for help planning and aren't trying to control 100% of your wedding details! -
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Sara Sent on 11/03/20084.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I first saw the Castle at a bridal show and was so impressed. I was even more impressed when I saw it in person, and knew I had to get married here. This place is all a bride could ever dream of, and more! It is so beautiful inside and out, and the girls are so helpful and great to work with. They made my day run so smoothly! It's a little pricey, but well worth the money. -
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Jennifer Sent on 10/29/20074.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
The girls at Ashley Manor were always willing to help and give great advice when questions were asked. They were open to letting us come when we needed to meausre out areas, review where we wanted things, and just brainstorm. It's a great place to have a wedding because you get the whole location to yourself. -
Quality of service
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Jamie Sent on 04/06/20224.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Fantastic time!
The wedding at Ashley Castle was fantastic last night, from start to finish! The dining room was decorated so nicely, the music went so well, and of course the bride and bridesmaid dressing room was plenty big and so comfortable. The trees being in bloom was amazing! It really was a story book wedding.
I gave it four stars for the simple reason that my daughter's email and phone number was written down wrong. She had a very hard time contacting the DJ, and florist, which she found very upsetting. Part of that is my fault. I should have really looked at the number. The area code was written down wrong. It was written down 420 instead of 480. My suggestion to the consultants is, if they can't get a hold of the bride, after many times of trying to contact the bride, get in touch with the groom.
But, other than that the wedding was so very nice and everybody enjoyed it!
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Quality of service
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Lindsey Sent on 03/19/20144.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
I had the most beautiful wedding at The Ashley Castle! We opted to have a Friday wedding that was not all inclusive, so we brought in the bulk of our vendors. We loved that the Castle was happy and willing to have other vendors at the venue aside from those on their preferred list; we saved A LOT of money that way. Olivia was fabulous to work with! I just wish the other ladies at the Castle were as helpful as she was (not that they weren't willing, they just never seemed to be as "in the know" as Olivia). We had a few small problems in getting timely or complete communication from them, but overall it was a great experience. You need to check out this gorgeous venue, you won't regret it! -
Quality of service
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