Swoon Bridal Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
56 Reviews
98% recommend it
Awards
-
![Arica]()
Arica D. Sent on 04/05/2024Look no further!!!! Make this your first and only stop for your dress.
I'd rate them a 10 if I could! I had the most amazing experience at Swoon. Amber was such a delight and so helpful. I was wowed by how many amazing dresses I got to try on. I honestly could have stayed there all day and tried on every dress. I do wish I would have taken a little longer to decide on my dress, there were too many good choices. But even after I left the Swoon team was so responsive with my stress on my decision. They went above and beyond to help put me at ease with my decision. I am so excited about my dress and amazing accessories!!! Thanks so much y'all!!Swoon Bridal's reply:
Arica! We love reading all of this and knowing, most importantly, you are at ease and feeling so good about that dress!!! Thank you so much for your kinds words and sharing them here. We are proud of our collection and it's so amazing to hear from you that you could have tried on every dress!!! Let us know if you need ANYTHING at all the next few months and we can't wait to have you back. XOXO, The Swoon Team -
![Kelsey]()
Kelsey C. Sent on 03/26/2024Over the moon with Swoon!
I went to Swoon Bridal in Reno for my wedding dress as the first bridal salon I visited, and never went back! From my very first visit and dress try-on through my custom made dress fitting and veil selection, the staff at Swoon were friendly and attentive, knowledgeable and detail-oriented, and listened thoroughly to my budget and style expectations. They helped me pick a beautiful wedding dress and veil, and recommended an awesome alterations specialist in the area who made sure it fit perfectly on my big day! Definitely try out Swoon for your Lake Tahoe area wedding dress needs- they're a wonderful local business with an impressively curated selection and a professional and welcoming staff!Swoon Bridal's reply:
Kelsey! We are blown away by how gorgeous everything turned out! You looked stunning! Your words are so special to us, thank you for sharing your experience! We wish you all best in your wedded bliss! XO, The Swoon Bridal Team -
-
![Emily]()
Emily A. Sent on 05/27/2023Elegant, modern dresses that literally are swoon-worthy
I bought the Pronovias Loren dress, and I received so many compliments at my wedding! The dress was handmade in Barcelona, so it took about 5 months to receive it. Swoon Bridal set expectations right away and communicated with me regularly about the status of the dress. I was incredibly happy with the dress and highly recommend Swoon Bridal because they made me feel valued and well cared for!Swoon Bridal's reply:
Emily! First of all, you looked fantastic!! Thank you so much for your wonderful review, it means so much to us that you had such a great experience! Best wishes to you! XO, The Swoon Team -
-
![Kimberly]()
Kimberly T. Sent on 05/20/2023Wonderful and helpful team, amazing selection
Swoon Bridal has the most amazing and extensive selection of beautiful wedding gowns. The team is so helpful as they're pulling dresses for you - a great mix of what your initial vision is, as well as some other options to see what you're most drawn to. I ended up purchasing the very first dress I tried on, one they pulled for me immediately! It was absolutely stunning and just what I wanted. They were also very communicative every step of the way after I purchased, letting me know when the dress was coming in and when it was ready to be shipped. Any questions I had they were very willing to help on text, too! I felt so beautiful on my wedding day, I couldn't have asked for anything more.Swoon Bridal's reply:
Kimberly! Thank you so so much for your sweet review. We have been so honored to help you in your dress journey! You looked absolutely incredible and we are so excited for you in this next chapter! Best wishes to you, XO! -
-
![Staci]()
F47Cb124Eaa5087F0Ee7Eed6903Df78214529Bfe Sent on 10/03/2022Beautiful dresses!
Swoon has the most amazing collection of wedding dresses you could imagine! The staff is so friendly and helpful and they responded so quickly to any of my questions. I highly recommend buying your wedding dress here!Swoon Bridal's reply:
Thank you for the lovely review, Staci! We are pretty proud of our collection. We are so happy you were happy and you look AMAZING!!! Big hug to you and congrats!!! XO, The Swoon Team -
-
![Jnaey]()
Jnaey S. Sent on 09/21/2022Excellent!
Swoon will make all your wedding dress dreams come trueSwoon Bridal's reply:
Thank you, Jnaey!!! We like to think of ourselves as being wedding dress fairy godmothers and so we LOVE hearing we made your wedding dress dreams come true!!! Cheers to you! XO, The Swoon Team -
![Laura]()
Laura H. Sent on 10/02/2022Amazing dress selection!
Hands down the best place to find a wedding dress in Reno. Swoon has an incredible selection at different price points. Everyone there is incredibly nice and helpful. When my veil order was delayed, the ladies at Swoon did a great job keeping me informed with options. Thank you, Swoon for the dress of my dreams!!Swoon Bridal's reply:
Thank you, Laura! We are dying over your pics! You look perfect!!! It was a joy to work with you! Thank you for being a Swoon bride! XOXO, The Swoon Team -
-
![Nic]()
Nicole P. Sent on 08/23/2021I loved my dress and the service
I loved the service i received at Swoon. They're in high demand in my town and i was able to find my dress at their sample sale they had going on. All the girls are professional, fun and accommodating. They walked through each and every step with me and made sure i was happy with all results through the entire process. Would highly recommend to anyone looking for their wedding dress!Swoon Bridal's reply:
Thank you, Nicole, for the loveliest of lovely reviews! We are thrilled we met your expectations throughout the process. Congrats to you!!! -
-
![Christi]()
Christi Sent on 05/21/2019Over the Moon at Swoon
I wasn't planning on going to Swoon because I thought their dresses would be way out of my price range, but ended up stopping by during one of their sample sales. My consultant, Maddy, was easy to talk to and made the experience really fun. Even though it was during a sample sale, she didn't make me feel rushed at all. I am normally a very indecisive person, but I ended up taking my perfect dress home that day and stayed below my budget! -
![Sarah]()
Sarah S. Sent on 07/30/2020These Ladies are AMAZING!!
The dresses at this place are incredible! Especially if you're looking for unique. I found the perfect dress as soon as I walked in. Amber was so sweet and helpful! They check in throughout the whole process, not just buying the dress. Due to COVID I wasn't able to do an accessory shop in the store but Amber helped me via ZOOM and everything I ordered was exactly what I was hoping it would be. They even gave referrals for seamstresses and contacted the dress maker about a customization that I requested. I really, really cannot recommend them enough. Everyone there is nice and helpful and they all respond very quickly.Swoon Bridal's reply:
Sarah!
Thank you for such a lovely review! It was our honor and delight to help you through this process and we are over the moon to hear your feedback. Congrats on your marriage and we will miss your pretty face in the store and on Zoom. Thank you for being a Swoon bride! -
-
Valerie B. Sent on 09/05/2021
Found My Dream Dress
So I found my dream dress... in Sacramento. I called Swoon asking if they would be able to order it for me and they said absolutely, not a problem. So glad I was able to buy that beautiful dress through them - the ladies at Swoon were SO wonderful and provided recommendations for an incredible tailor. Ordering, picking up, everything was so easy with Swoon and I really can't recommend them enough!Swoon Bridal's reply:
Thank you, Valerie for your lovely words and recommendation! You looked incredible in that dream dress. It was a joy to help you with your dress and we are so grateful for the opportunity to have helped you. Congrats! -
-
![Lindsey]()
Lindsey Sent on 10/29/2019This is what Heaven looks like.
I'm fairly certain that Swoon is heaven. The thing that made me the saddest during my wedding preparation was the day that I realized I wouldn't be going back! The staff is beyond amazing. They are attentive, knowledgeable, and extremely warm and friendly. I walked in on day one after corresponding via email feeling like I was a part of the family. The dress selection is outstanding as well, with so many top designers available, and a really good variety of price points. I cannot recommend this boutique strongly enough. It is truly a place where dreams come true!Swoon Bridal's reply:
Lindsey! You are the best!!! It was a joy to help you find a wedding gown and play some small part of your wedding day bliss! Your wedding gown was perfection! Thanks for the best review! You made all of our days! -
![Maria]()
Maria G. Sent on 10/07/2019Fairy tale dress!
Alicia was beyond amazing in helping me find my dream dress! I described what I was envisioning and she was so amazing that it was the second dress I tried on! My dress is PERFECT and oh so beautiful!!! I felt like a princess! -
-
![Katie]()
Katie Sent on 10/31/2019Made me feel like a princess
From the very first appointment these ladies were very accommodating. I am a size 16 and walking into a boutique store with beautiful "skinny girl " dresses was very intimidating. Gina made me feel right at home and assured me I would be ok. She brought not just one, but TEN different dresses that fit me and made me feel very bridal. After I almost lost hope she brought me "the one" and that was it! The fitting appointments and payment process was very painless and they got my dress to me as soon as possible! It was a beautiful and wonderful experience, I would 100% go see the ladies at Swoon again!Swoon Bridal's reply:
Katie! Thank you so much for your kind words and letting us help you find a wedding gown! You were fabulous to work with and so crazy beautiful on your wedding day!!! We have been working hard to have great options for ALL brides and so we really appreciate what you said. And, isn't Gina the best?!?! She's the nicest person and so good at what she does. Big hug to you pretty lady and have fun as a newlywed! Pop by and say hi anytime! XX, The Swoon Team -
-
![Sarah]()
Sarah R. Sent on 08/20/2019My dream dress
I had a wonderful experience here. I came the day after I got engaged and did not have an appointment. Though this is not typically their policy, they squeezed me in to try on a couple dresses. The associate that helped me picked out a dress that I didn't like and didn't think was my style. She encouraged me to try it on and it was perfect. The absolute perfect dress that I would have never tried on without her. I received my dress earlier than promised and was updated through the promise. I highly recommend visiting this boutique!Swoon Bridal's reply:
Thank you, again, Sarah for your lovely words! You are a dream customer and it was our honor to help you on your wedding dress journey. XO, The Swoon Team -
-
![Kylie]()
Kylie Sent on 03/20/2019Get in asap!
Swoon created a day that I couldn't have imagined going any better! It felt like I was the only one in the store (only 1 other person there for half of the appointment) and they made darn sure it felt like that, anything I asked for they were able to make it happen. Anything that I said such as "I like this top, but not the bottom" they were able to find something that fit my preference and when we narrowed it down to the perfect one, the accessories they have in store were a perfect match. They really do have knowledgeable staff and are so willing to help you or your maids find the perfect dress. If you want to make the day special, this place it worth the trip!! -
![Kori]()
Kori Sent on 02/20/2019Amazing amazing amazing
This place is amazing. Searching for your wedding dress is such a special moment in your life and they made this process so amazing and perfect. I probably tried on close to 10 dresses and every single one I had questions on they answered. They showed me other colors that the dress could be ordered in if I wasn't comfortable with the sample color. I just feel like they always went above and beyond. I never felt rushed or pressured for anything. They made me feel so special. They also recommended a seamstress to do my dress alterations. Every single person that works in that shop is so kind and so helpful, I will recommend this place to everyone I know who is in the search for a wedding dress. I couldn't be happier with my experience!!Swoon Bridal's reply:
Seriously Kori you're way too sweet! You were such a dream to help out and you looked fabulous in everything but you also made the absolute perfect choice!! Thank you so much for all of your lovely words -- we'd be so happy to help anyone else have the same Swoonie experience that you did!! -
![Kayleigh]()
2Afc307A224D6Fc67F10E48134F4949Bba988124 Sent on 08/01/2019Guided me to my dream dress.
I was a very frustrated bride that had gone to multiple bridal shops to look for my dress. They were very helpful and helped me calm my nerves when I felt overwhelmed. Welcomes us with open arms and guided me and made me feel beautiful. I also bought my bridesmaid dresses here. They are a wonderful group of ladiesSwoon Bridal's reply:
Thank you, Kayleigh! Being part of your wedding gown experience was a dream. We can't thank you enough for trusting us with your dress. Congrats! -
![Erica]()
Erica Sent on 02/14/2019The best boutique in town!
I came to swoon feeling so sad and discouraged about finding a dress. I had an awful experience at another local boutique the Saturday before my visit and had spent the whole weekend in tears about it. I never thought that I would be one of those girls who care SO much about finding the right dress, but it turns out that's not my life.
I decided I wanted to try on alone this time so, I called to see if they could squeeze me in and they were able to get me in the same day. When I got there I was immedietly offered champagne (which was a welcome relief as the previous shop had shamed me for bringing some champagne to share with my group). They immediately sat down with me and heard all of my concerns and actually listened to what I had to say and what I was looking for. I tried on about 6 dresses and the first one I tried on I fell in love with. They were very good at suggesting that I try on multiple styles so that I got the whole experience and didn't feel like I missed out on trying something on. I ended up buying the Lyric by Watters and being so happy with it. It came before the scheduled date and in plenty of time for my wedding.
I cannot recommend Swoon enough. When you shop here and work with the wonderful ladies, you know you are truly paying for quality and working with people that truly care about your happiness. They want your wedding day to be the best it can with the perfect dress and it really shows.
Swoon Bridal's reply:
Awh, Erica!! You were such a dream to help and we were so happy to be a part of your team! You looked absolutely incredible and were just such a joy. So glad you enjoyed your Swoonie experience! We're so, so happy to have served you! -
![Erin]()
Erin Sent on 11/12/2018Amazing Experience From Start to Finish
This bridal salon is something I would expect in Southern California or the Bay area and we have it right here in Reno! The quality of gowns are second to none and the variety of styles is more than any other bridal salon I visited. Above all else, the customer service is beyond fantastic! I felt like the bridal consultant was truly listening to me when it came to fit and budget and offered several gowns to meet my needs. I did not feel like I was being rushed during my appointment time or pressured to purchase. Finding my perfect dress AND veil was icing on the cake! I would recommend Swoon to any bride.Swoon Bridal's reply:
Wow! What an incredible compliment! We are so grateful for you, Erin and loved having you as one of our own. Thank you, thank you for your sweet words! You chose the very right bridal look and we are so happy and humbled to have been such a little part in your big day! Cheers to you!! -
Vinti Sent on 12/08/2017Swoon was my first stop, and ended up being my only stop. We were greeted by a very friendly bridal associate, Cheyene, who was absolutely wonderful. She already had 3 gowns picked out for me based on my taste and my budget. We gave the first one a try, and I fell in love with it! I was willing to call it the dress, but Cheyene insisted that I try all of them to be absolutely certain. I loved all of them, but the first one showcased my personality the best, Clean cut, beautiful lace, and comfortable. Cheyene also helped me pick out the right accessories to go with it. Swoon staff is very professional and a pleasure to be around. I would highly recommend them to all brides who are looking to find a dress of their dreams. Their collection is absolutely amazing and top notch. You will get you money's worth, and a great experience! Lets face it, finding a perfect dress can be very stressful and time consuming, and for people like me who are on a time crunch, Swoon is a lifesaver! Don't waste your time anywhere else!
-
Are you interested?
Send a message
Are you interested?
Send a message