Susan Stowell Bridal Couture Services Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Sarah D. Sent on 04/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Craftsmanship! Excellent with beadwork
Susan helped me on short notice with alterations to my wedding gown and two other bridal outfits for my wedding weekend. My gown had intricate beading and embroidery and Susan did a phenomenal job shortening the waist and hemming the bottom so that it fit me like a glove. She matched the pattern and detailing perfectly! She also helped tailor a lace blouse, trousers, and a tulle skirt. Susan was incredibly easy to work with, very reasonably priced, and her craftsmanship is out of this world! I especially appreciated her attention to detail and level of experience with beadwork.Susan helped me on short notice with alterations to my wedding gown and two other bridal outfits for my wedding weekend. My gown had intricate beading and embroidery and Susan did a phenomenal job shortening the waist and hemming the bottom so that it fit me like a glove. She matched the pattern and detailing perfectly! She also helped tailor a lace blouse, trousers, and a tulle skirt. Susan was incredibly easy to work with, very reasonably priced, and her craftsmanship is out of this world! I especially appreciated her attention to detail and level of experience with beadwork. -
Quality of service
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Shelby B. Sent on 10/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Custom sleeves to swoon over!
Susan turned a dress I thought might be the one into the dress of my DREAMS! Despite knowing with certainty that I wanted a long sleeved wedding gown, I ended up purchasing a sleeveless dress. I was nervous, but at the recommendation of Margaux of Wildflower Bridal I reached out to Susan armed with extra lace and fabric that was ordered from my dress manufacturer.
At my first appointment Susan took detailed notes on what sort of sleeves I was hoping for - a cuffed bishop sleeve that wasn't too poofy- and executed it beautifully. She also pinned the hem, straps, and two separate bustle designs so they could be altered to the perfect length, fit, and look.
We spent my second appointment pinning lace in various positions on one of the sleeves she had created until I was perfectly happy with it. She took that sleeve we created together and used it to create the second sleeve. Susan was incredibly knowledgeable about the material and took time to show me the direction in which it would and wouldn't stretch and how it would behave if more or less lace were added.
At my last appointment I tried on my completed dress (and veil which she made for me from the additional fabric left over from creating my sleeves) and I was over the moon! It came out far better than I imagined it ever could. The sleeves truly looked as though they had always been a part of the dress and I received SO many similar comments from guests on my wedding day when I told them that they had been added.
Not only did all the alterations she made to my dress fit me perfectly, they were comfortable. I was able to lift my arms high over my head and dance the night away in my dress without any issue. I'm so grateful for Susan - her kindness, expertise, and willingness to accomodate all my requests for tweaks here and there. She is a true professional and I would trust her with absolutely any kind of alterations or custom design job. Thank you, Susan!
photos: MorningWild Photography
dress: Wildflower BridalSusan turned a dress I thought might be the one into the dress of my DREAMS! Despite knowing with certainty that I wanted a long sleeved wedding gown, I ended up purchasing a sleeveless dress. I was nervous, but at the recommendation of Margaux of Wildflower Bridal I reached out to Susan armed with extra lace and fabric that was ordered from my dress manufacturer.
At my first appointment Susan took detailed notes on what sort of sleeves I was hoping for - a cuffed bishop sleeve that wasn't too poofy- and executed it beautifully. She also pinned the hem, straps, and two separate bustle designs so they could be altered to the perfect length, fit, and look.
We spent my second appointment pinning lace in various positions on one of the sleeves she had created until I was perfectly happy with it. She took that sleeve we created together and used it to create the second sleeve. Susan was incredibly knowledgeable about the material and took time to show me the direction in which it would and wouldn't stretch and how it would behave if more or less lace were added.
At my last appointment I tried on my completed dress (and veil which she made for me from the additional fabric left over from creating my sleeves) and I was over the moon! It came out far better than I imagined it ever could. The sleeves truly looked as though they had always been a part of the dress and I received SO many similar comments from guests on my wedding day when I told them that they had been added.
Not only did all the alterations she made to my dress fit me perfectly, they were comfortable. I was able to lift my arms high over my head and dance the night away in my dress without any issue. I'm so grateful for Susan - her kindness, expertise, and willingness to accomodate all my requests for tweaks here and there. She is a true professional and I would trust her with absolutely any kind of alterations or custom design job. Thank you, Susan!
photos: MorningWild Photography
dress: Wildflower Bridal-
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+4 photos
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Quality of service
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Michelle Z. Sent on 11/29/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent!
Susan did a wonderful job on my wedding dress alterations! She made me feel very comfortable during the process. She was very responsive via email to set up appointment times and made sure to have my dress ready several weeks before my wedding date! Thanks, Susan!Susan did a wonderful job on my wedding dress alterations! She made me feel very comfortable during the process. She was very responsive via email to set up appointment times and made sure to have my dress ready several weeks before my wedding date! Thanks, Susan! -
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Erin L. Sent on 09/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan is the Best!
I had the best experience with Susan! She altered my wedding dress. My wedding dress came in earlier than expected and I called Susan last minute to see if she could fit me in and she was able to, no problem! She listened to what I wanted and made suggestions/ recommendations. When I went back to pick up my dress/try it on again the alterations were perfect!! It was exactly what I wanted! She is meticulous, precise, passionate, patient, personable, and very knowledgeable! If you’re looking for someone to alter your wedding dress, you can definitely trust Susan!I had the best experience with Susan! She altered my wedding dress. My wedding dress came in earlier than expected and I called Susan last minute to see if she could fit me in and she was able to, no problem! She listened to what I wanted and made suggestions/ recommendations. When I went back to pick up my dress/try it on again the alterations were perfect!! It was exactly what I wanted! She is meticulous, precise, passionate, patient, personable, and very knowledgeable! If you’re looking for someone to alter your wedding dress, you can definitely trust Susan! -
Quality of service
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Eden L. Sent on 11/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Susan is the best!
I wouldn’t have trusted my mother’s dress to anyone other than Susan, she overdelivered and saw my vision from the very beginning. The final product was even better than I imagined, and it was by far my most favorite detail of the day. Susan is so gifted!I wouldn’t have trusted my mother’s dress to anyone other than Susan, she overdelivered and saw my vision from the very beginning. The final product was even better than I imagined, and it was by far my most favorite detail of the day. Susan is so gifted!Susan Stowell Bridal Couture Services's reply:
Eden, thanks so much for your wonderful review! One of my favorite things to do is to redesign and customize a beloved gown that has been passed down. You look stunning in your photos! -
Quality of service
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Marisa B. Sent on 07/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficient and Affordable
I came to Susan with a bridesmaid dress that I felt awful in. It was sticking out horribly at the hip and hung sloppily. Susan approached the fabric in a way that made it clear this was what she was born to do. I felt so much more confident than I knew was possible in this dress due to the work she did, affordably and efficiently.I came to Susan with a bridesmaid dress that I felt awful in. It was sticking out horribly at the hip and hung sloppily. Susan approached the fabric in a way that made it clear this was what she was born to do. I felt so much more confident than I knew was possible in this dress due to the work she did, affordably and efficiently. -
Quality of service
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Kirby G. Sent on 08/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing! High quality of service, on time, and very friendly
Susan was great! I needed a leg length slit removed from my intricate dress, hemming, and a simple bustle. Susan is highly trained and my dress was perfect for my wedding. You couldn't even tell there was ever a slit! I could move comfortably and felt so confident!Susan was great! I needed a leg length slit removed from my intricate dress, hemming, and a simple bustle. Susan is highly trained and my dress was perfect for my wedding. You couldn't even tell there was ever a slit! I could move comfortably and felt so confident! -
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Nikki P. Sent on 07/31/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Quality, Timely Completion!
Susan was very quick with the alterations of my wedding gown, she made sure I was happy with any adjustments and quickly had everything completed for my dress to be ready before the day. She was very flexible with my schedule as well and making sure we could be completed in time. Everything turned out amazing and she was such an ease to work with, I highly recommend her for anyone looking to get alterations of any kind completed.Susan was very quick with the alterations of my wedding gown, she made sure I was happy with any adjustments and quickly had everything completed for my dress to be ready before the day. She was very flexible with my schedule as well and making sure we could be completed in time. Everything turned out amazing and she was such an ease to work with, I highly recommend her for anyone looking to get alterations of any kind completed. -
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Monica P. Sent on 06/22/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Amazing!
Absolutely got me in with a short amount a time. Was not expecting my dress to be finished so early! Absolutely amazing job! I was so pleased and happy for the work put in! She made sure everything was good to go before I left!Absolutely got me in with a short amount a time. Was not expecting my dress to be finished so early! Absolutely amazing job! I was so pleased and happy for the work put in! She made sure everything was good to go before I left! -
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Nicole T. Sent on 05/13/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A dream come true
Susan made my once in a life time dress absolutely perfect. She takes so much care and love into everything she does and she made my dress fit me like a glove. I couldn’t have had a better experience and I don’t think I would have gotten the same amazing results anywhere else. Susan was great to work with and made my dreams come true.Susan made my once in a life time dress absolutely perfect. She takes so much care and love into everything she does and she made my dress fit me like a glove. I couldn’t have had a better experience and I don’t think I would have gotten the same amazing results anywhere else. Susan was great to work with and made my dreams come true. -
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Stephanie J. Sent on 07/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great alteration experience
Susan was wonderful! She was so sweet and professional, got me in quick and had my wedding dress done in great time. It was absolutely perfect!Susan was wonderful! She was so sweet and professional, got me in quick and had my wedding dress done in great time. It was absolutely perfect! -
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Lillian P. Sent on 04/16/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!
Susan is a wonderful designer. I purchased a dress online, and she helped tailor it to fit me, and make it look as good as I wanted it to. Some of the proportions were off when it arrived, and she made me look great in my dress. She was sensitive to my needs. After being on my feet for awhile, she noticed a change in me and she asked if I was light headed. I said yes. She helped me sit down, got me water to drink and a cool washcloth for my neck and I felt better immediately. She explained how it can happen and was kind, gracious and personable. I plan on having her make (no more online for me) all of my special event attire from now on. We already have another special wardrobe piece in process. I love Susan and highly recommend her!Susan is a wonderful designer. I purchased a dress online, and she helped tailor it to fit me, and make it look as good as I wanted it to. Some of the proportions were off when it arrived, and she made me look great in my dress. She was sensitive to my needs. After being on my feet for awhile, she noticed a change in me and she asked if I was light headed. I said yes. She helped me sit down, got me water to drink and a cool washcloth for my neck and I felt better immediately. She explained how it can happen and was kind, gracious and personable. I plan on having her make (no more online for me) all of my special event attire from now on. We already have another special wardrobe piece in process. I love Susan and highly recommend her!Susan Stowell Bridal Couture Services's reply:
Lillian, I loved working on your gown and fitting it according to your needs and desires. You truly looked majestic and blessed on your special day! -
Quality of service
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Jessie G. Sent on 04/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing, Experienced and Detailed Service!
Susan was recommended to me by MeadowBrooke Bridal where I purchased my wedding gown and I am so happy I was able to get in with her! My dress needed to be taken in quite a bit all over and Susan did an amazing job tailoring the dress to fit my petite body and make me feel so confident and beautiful! Her services were very quick, professional, and you can feel how much Susan cares about all the details and especially making sure you feel comfortable! She took great care in fitting my gown and I couldn't be more grateful!Susan was recommended to me by MeadowBrooke Bridal where I purchased my wedding gown and I am so happy I was able to get in with her! My dress needed to be taken in quite a bit all over and Susan did an amazing job tailoring the dress to fit my petite body and make me feel so confident and beautiful! Her services were very quick, professional, and you can feel how much Susan cares about all the details and especially making sure you feel comfortable! She took great care in fitting my gown and I couldn't be more grateful!Susan Stowell Bridal Couture Services's reply:
Jessie, thanks for taking the time to write a review! I thoroughly enjoyed meeting you and your mom. It was an honor to do the work on your gown so that you felt confident and beautiful for your special day! -
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Featured
Katie P. Sent on 05/13/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A master of her craft.
My wedding dress needed a LOT of work to turn it into the dress of my dreams. I ended up having to purchase a floor model, which was four sizes too big and torn in several places, as it was the only one left and the manufacturer no longer made that particular dress. The dress was all lace, and in a pretty uncommon pattern, which presented more than a few obstacles. Susan not only took it in four sizes, she totally transformed it into the dress that existed in my mind...only better, which included adding a collar and opening / redesigning the back entirely. The end result was absolutely stunning and even surpassed what I had envisioned thanks to all the tiny special details including a slew of silk buttons that she repurposed down the back. Susan is a total pro and a true artist. Further, she was a pleasure to work with. If you’re looking for a miracle worker, couture designer, or even just top quality results, definitely go with Susan.My wedding dress needed a LOT of work to turn it into the dress of my dreams. I ended up having to purchase a floor model, which was four sizes too big and torn in several places, as it was the only one left and the manufacturer no longer made that particular dress. The dress was all lace, and in a pretty uncommon pattern, which presented more than a few obstacles. Susan not only took it in four sizes, she totally transformed it into the dress that existed in my mind...only better, which included adding a collar and opening / redesigning the back entirely. The end result was absolutely stunning and even surpassed what I had envisioned thanks to all the tiny special details including a slew of silk buttons that she repurposed down the back. Susan is a total pro and a true artist. Further, she was a pleasure to work with. If you’re looking for a miracle worker, couture designer, or even just top quality results, definitely go with Susan.-
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+8 photos
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Quality of service
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Penny L. Sent on 04/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection!
Susan was an absolute pleasure to work with! I am a petite bride and needed around 6 inches of length taken off my dress along with the straps taken in and she made my dress fit to perfection. You would never even know it was altered when she finished! Not to mention the bustle she did completed the dress! I HIGHLY recommend using Susan for your wedding dress alterations!Susan was an absolute pleasure to work with! I am a petite bride and needed around 6 inches of length taken off my dress along with the straps taken in and she made my dress fit to perfection. You would never even know it was altered when she finished! Not to mention the bustle she did completed the dress! I HIGHLY recommend using Susan for your wedding dress alterations!Susan Stowell Bridal Couture Services's reply:
Penny Lane, I loved working with you and on your gown to make it perfect for your wedding. Thanks so much for the photos, you and your husband look so happy and are truly blessed! -
Quality of service
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Lauren Sent on 03/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Saved the Day!
Susan was such a delight to work with and she absolutely saved the day with my dress alterations! We originally planned our wedding for April of 2022 but last minute moved it to July of 2021 which meant my dress only arrived with a week to spare. She turned it around in 3 days for me so that I wouldn’t have to stress and it was absolutely perfect. Highly recommend to anyone who wants a great fit with a seamstress who really cares!Susan was such a delight to work with and she absolutely saved the day with my dress alterations! We originally planned our wedding for April of 2022 but last minute moved it to July of 2021 which meant my dress only arrived with a week to spare. She turned it around in 3 days for me so that I wouldn’t have to stress and it was absolutely perfect. Highly recommend to anyone who wants a great fit with a seamstress who really cares!Susan Stowell Bridal Couture Services's reply:
Lauren, thank you so much for taking the time to write this wonderful review! It was absolutely my pleasure to work on your gown and finish it with time to spare for your wedding.
You and your groom look amazing! -
Quality of service
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Colette Sent on 04/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect after the first alteration
Dress was altered to perfection. Susan was wonderful to work with and helped show me different bustle options to find the best one.Dress was altered to perfection. Susan was wonderful to work with and helped show me different bustle options to find the best one.Susan Stowell Bridal Couture Services's reply:
Colette, thanks for writing a review for me! I enjoyed working on your gown to make it perfect for you on your wedding day. Your photos are awesome, and you and your husband make such a beautiful couple! -
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Hope Sent on 08/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Couldn't have asked for a better experience!
I was recommended by a friend and Susan was well worth the hour drive from my home. Reasonably priced, flexible with my schedule/needs, communicated quickly. Thank you for everything Susan!I was recommended by a friend and Susan was well worth the hour drive from my home. Reasonably priced, flexible with my schedule/needs, communicated quickly. Thank you for everything Susan! -
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Anna W. Sent on 04/07/20222.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
talented but not supportive.
There is a lot of pressure leading up to a wedding, especially as the bride. Susan is talented in her craft and made my dress exactly how I needed it. That being said, I felt that she had a blunt and unfiltered personality that made me feel incredibly insecure after each fitting. Not what I needed as my wedding day was approaching.
At the end of the day, my dress fit perfectly with the exception of the sleeves needing to be adjusted and it being hemmed. I requested she add a piece of my mothers dress as a belt and lower the waist line as I want my back more exposed. Minor alterations for a reasonable price. I would not recommend her to anyone who is struggling with body image, self acceptance, or anything that could be triggered by her criticism.There is a lot of pressure leading up to a wedding, especially as the bride. Susan is talented in her craft and made my dress exactly how I needed it. That being said, I felt that she had a blunt and unfiltered personality that made me feel incredibly insecure after each fitting. Not what I needed as my wedding day was approaching.
At the end of the day, my dress fit perfectly with the exception of the sleeves needing to be adjusted and it being hemmed. I requested she add a piece of my mothers dress as a belt and lower the waist line as I want my back more exposed. Minor alterations for a reasonable price. I would not recommend her to anyone who is struggling with body image, self acceptance, or anything that could be triggered by her criticism.Susan Stowell Bridal Couture Services's reply:
Anna, I am truly sorry your experience with me did not meet your expectations. Your feedback will be used to improve the experience for future clients. Thanks so much! -
Quality of service
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