Sunlover Travel Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.9 out of 5 rating4.9
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Flexibility 5 out of 5 rating5.0
Awards
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Featured
Tara Sent on 02/23/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Made our destination wedding dreams come true!
We used Kerri at Sun Lover Travel for our Valentine’s Day destination wedding at the Dreams Playa Mujeres property. With over 100 guests, from over a dozen states, she went out of her way to make dozens of changes in party size, altering accommodations, etc. and all done with a great attitude (and often answering emails while she was out of the office). We could not have asked for better care and personalized service.
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Kerri came highly recommended by a dear friend after I had several dismal calls with other agents who were slow to respond or tried pressuring me into places we had no interest in. Kerri was always available, thorough, had great insights to so many properties, that she and Sun loved we’re our clear choice from our second email exchange.
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Our experience was seamless and felt very cared for every step of the way. They even sent us the sweetest most personalized gift basket during our stay from all local businesses, not to mention a show-stopping flower arrangement! It was extremely thoughtful and unexpected. We can’t wait to user Kerri and her team for our next international travel adventures!
Sunlover Travel's reply:
Hi Tara,
Thank you so much for your kind words. It was my honor to assist in helping you with your destination wedding. Working with you was a breeze and we were so happy we could play a small role in one of the biggest days of your life! You looked stunning and baby Eleanor is officially an international jetsetter! I cannot wait to help you plan more travel in the future!
With love,
Kerri -
Quality of service
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Michelle Sent on 10/01/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anniversary trip to Grenada
Nicole was absolutely amazing and so helpful in booking our anniversary trip to Sandals Grenada! I had had my eye on a Sandals trip for years and Nicole helped me narrow down my options to pick the best resort for us and the best room, which can be overwhelming with all the choices.
We decided on Sandals Grenada because the resort looked beautiful, the restuarant options looked amazing and the room category was outstanding! We had the most gorgeous ocean views from our Italian Skypool room with a private soaking tub AND pool!!! Also, we went all in and had the Butler service, which we were apprehensive about at first, now I don’t think we could ever visit another Sandals without having a Butler. Their service was amazing, very attentive, caring and they went over the top to make our stay special and unique.
Nicole was wonderful in the booking process, advicing giving before our trip and follow up after our trip. We’re so excited to visit our next Sandals and can't wait to have Nicole book it for us.
Michelle B-
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+5 photos
Sunlover Travel's reply:
Thank you so much for your kind review Michelle! Nicole is fantastic and we are so happy she helped plan an amazing vacation for you! -
Quality of service
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Stephanie Sent on 07/05/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
P+S Sandals Antigua
Kerri from Sunlover Travel was fantastic. She was responsive, professional, detailed, problem solver and personable. She kept in constant contact and made me feel at ease with the whole process. Would highly recommend and will use again.Sunlover Travel's reply:
Thank you Stephanie. It was my absolute pleasure assisting you and your guests for your wedding! Congratulations on your beautiful wedding and please keep in touch! -
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Nicole Sent on 03/11/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A must when planning your honeymoon
Having our honeymoon arranged and booked by Kerri at Sunlover Travel was by far the best decision we made in terms of our honeymoon. We knew we wanted to go to St. Lucia and we knew one hotel we wanted to stay at but nothing else. We also didn't want to have to worry about coordinating our own travel around the island- we wanted that all taken care of! Thank goodness we found Sunlover Travel. We were recommended a second hotel by Kerri to stay at along with the one we originally wanted. Additionally, we didn't have to worry about transportation at all. When we arrived at our resorts, they knew who are transportation was booked through and when it would arrive.
The recommendation of hotels was SPOT ON for what we wanted. We stayed at Ladera for 3 nights which gave us the opportunity to rest and reset after the wedding. We then stayed at Sugar Beach, Viceroy where we had beach access, enjoyed plenty of boat activities and ate at phenomenal restaurants.
The communication from Kerri was exactly what we were looking for- very direct, accessible, and clear.
Lastly, we provided our budget and she made the honeymoon of our dreams happen.
Book your honeymoon through Sunlover Travel- you won't regret it!Sunlover Travel's reply:
Thank you so much Nicole! It was my honor helping you plan your honeymoon. You stayed at two of the best properties in the Caribbean! All future travel will have a lot to live up to! Lol. -
Quality of service
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Rebecca Sent on 03/04/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri Brewster
Kerri made booking the resort for my wedding a breeze! I had no idea where to even begin with what resort to get married at and she recommended the most beautiful resort. My guests all had an easy time booking through her and she was so helpful!Sunlover Travel's reply:
Thank you for allowing me to play a small part in your very special day. I am glad you ended up loving Majestic Elegance and your photos were beautiful! Keep in touch. I would love to help with your next vacation or maybe an anniversary trip! ;) -
Quality of service
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Caroline Sent on 02/05/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!
My husband and I had the pleasure of working with Kerri and the Sunlover Travel Team for our destination wedding at Dreams Playa Mujeres in Mexico last April. I cannot express enough how grateful we are for her expertise, guidance, and patience throughout the entire process. From the moment we started planning, Kerri was there every step of the way. She took the time to understand our vision/preferences and put my mind to ease with any concerns or questions I had. Kerri was also extremely knowledgeable and informative, helping us choose the perfect destination and accommodations for us and our guests.
Additionally, Kerri took so much off our plate, including working directly with the resort on contracts/room blocks, coordinating transfers, and assisting all our guests with their bookings/questions. She always kept me in the loop with timely status updates, which I greatly appreciated, and was so kind and personable. Overall, we cannot thank Kerri enough for her hard work and dedication. She made the entire destination wedding planning process stress-free and enjoyable. I would highly recommend her services to anyone looking to plan a destination wedding or any other travel-related event. She is truly a gem in the travel industry! -
Quality of service
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Lindsey Sent on 01/09/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Experience!
Nicole has truly gone above and beyond in curating an unforgettable travel experience for our large party. From the initial planning stages to the last day of our trip, Nicole exhibited unparalleled professionalism, expertise, and dedication. Her extensive knowledge of destinations helped us choose an affordable yet amazing location for 20 people, making the entire process stress-free. She seamlessly coordinated our airfare, transportation, and accommodations.
Our group had the best time relaxing by the beach and pool. We enjoyed all the food and drinks we could handle and had beautiful, clean rooms to stay in. Nicole even helped us when none of the 10 adults fully read our email about getting our transportation back to the airport booked. She called and handled that for us immediately with no complaints.
Thanks to Nicole, we had an amazing vacation with lots of good times and memories made. I highly recommend Nicole for all of your travel needs!Sunlover Travel's reply:
Thank you so much for sharing your experience with Nicole. We are so glad you had a wonderful time in Cancun to celebrate the new year! -
Quality of service
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Melissa Sent on 11/30/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding Planning Made Easy
Working with Kerri at Sunlover Travel was such a pleasure. She was responsive, knowledgeable, friendly and made my destination wedding planning experience a breeze! Our wedding day was magical and I'm forever grateful for the help.Sunlover Travel's reply:
Thank you so much Melissa! It was my pleasure helping you and all of your guests with the wedding in Mexico. Congratulations and keep in touch! -
Quality of service
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Sarah Sent on 11/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
5 starts 100%
I can’t even imagine how we would have made it through planning our destination wedding without Kerrie! From start to finish she was efficient, responsive and a pleasure to work with. She was able to alleviate the stress and pressure for us so we could focus on other wedding aspects. We had 63 guests attend our wedding in Jamaica and I would say at least half asked us about how we found Sunlover travel and how great Kerrie is! We will definitely be using Sunlover travel for any future vacations!Sunlover Travel's reply:
Awh Sarah, thank you so much for that kind review. It was my pleasure helping you and Connor with your wedding. I loved following along with your photos. It looked like the group had a fun time!!! You were a gorgeous bride.
Keep in touch and I would love to help you both again in the future! -
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Jessica Sent on 11/17/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service
Kerri has provided excellent and quick responses to any of our questions we had. The services provided was top notch and left us worry free for the most important day of our lives. We would recommend using them for any important travel event. We had a large destination wedding and everything was handled for not just us but for the many guests we had joining us.Sunlover Travel's reply:
Thank you so much Jessica. I appreciate your kind review! It was my honor to help you and your guests with your destinaiton wedding in Mexico. Congrats again and I would love to be able to assist you again in the future. Take care!
Kerri
Owner - Sunlover Travel -
Quality of service
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Stefanie Sent on 06/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience
Kerri was great from start to finish.
Was always responsive - even while away on her own vacation!
She is extremely knowledgeable especially with Sandals resorts.
All my guests found her very helpful in planning as well.
Highly recommend her!!Sunlover Travel's reply:
Thank you Stefanie! It was my pleasure to assist you and your friends and family for your wedding at Sandals South Coast. Congratulations!!!!! -
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Brooke Sent on 12/08/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Brooke and Joshua Hall
We cannot recommend Kerri enough!! We recently worked with Kerri for our November 2022 wedding and she went above and beyond for not only us, but for our wedding guests. We had 30 rooms blocked and Kerri helped us navigate as an unheard of hurricane hit Florida changing the travel plans for us as well as many in our travel party. Kerri always responded in a timely manner, helped problem solve with any issue we encountered along the way, and supported us and our guests through the entirety of our trip. We cannot thank Kerri enough for the part she played in making our destination wedding dreams come true! We had the most amazing wedding day and it would not have been possible without her help! 10/10 would recommend!Sunlover Travel's reply:
Thank you Brooke and Josh! It was my honor to help you both with your wedding. You picked an incredible location and your wedding looked stunning. No hurricane was going to stop you ;) I hope to be able to assist you both in the future with any other travel needs. Take care and congratulations! -
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Sydnee Sent on 11/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hire them!
My husband and I had our wedding on 11.18.22 at Sandals Montego Bay with 37 guests and we used Kerri as our travel agent. I cannot recommend her services enough. We actually started planning our destination wedding without an agent, and I VERY quickly became overwhelmed with the contract and details entailed with blocking 20 rooms at the resort. A past bride recommended Kerri and when I reached out she immediately stepped in to assist us. I could not be more thankful for her attention to detail, responsiveness, and kindness! Do yourself a favor and hire her/her team if you are planning a destination wedding! One of the best decisions we made throughout the process! -
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Jennifer Sent on 11/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Destination Wedding Travel Agent
Working with Kerri was absolutely great. She is very personable, easy to work with, very responsive, and a great sounding board as she gave me good advice and helped me worked through pros/cons of my options. Kerri helped me choose a resort for my wedding and did all of the communication with the resort (wedding contract, room block contract, guest transfers, special requests, etc.) and worked directly with all of my guests to take their deposits and complete their reservations (so much easier than me trying to do it all and one less thing to worry about when planning a wedding!). When some of my guests needed changes to their reservations or needed to adjust their reservations outside of the specific room block contract dates/room types, Kerri did all she could to make sure their needs were met. Kerri also provided lots of helpful travel information via the travel page of my wedding website as well as to me and my guests via email leading up to our departure date. I would defintely recommend working with Kerri and Sunlover Travel!Sunlover Travel's reply:
Thank you Jennifer! I am so happy you ended up choosing Costa Rica for your wedding. It is a country close to my heart and I am sure it made an incredibly beautiful backdrop. It was honestly my pleasure helping you and your guests. I look forward to hearing more about the wedding and your honeymoon adventure! Please keep in touch.
Kerri -
Quality of service
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Shelbey Sent on 11/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Fantastic
Kerri was absolutely wonderful to work with and really made this process so much better. We found Kerri early on in our search and she was extremely knowledgeable and honest. It was important to find someone who would be honest and help set expectations. She really listened and understood the feel/vibe of what we wanted in a resort for our wedding and was able to provide spot on feedback based on that. I would say that I fall into a more type A bride so communication was important to me when looking for a TA and Kerri is an A+. I never felt out of the loop or confused along the way. She literally sent me a video of her talking me through the entire wedding contract and explaining everything in detail! I would get updates with new booking so that I was able to keep track on my end. Our guests also really enjoyed working with Kerri and we had nothing but positive feedback from them all. 10000% recommend. Thank you so much Sunlover Travel & Kerri!Sunlover Travel's reply:
Shelbey it was absolutely my honor to help you and your guests. You had a great little group at Sandals Royal Caribbean and I loved seeing all of your guests on social media enjoying themselves. Thank you for allowing me to play a small role in such a special event. I hope I can keep helping you with future tropical travel! -
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Jessica Sent on 11/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Life saving
Nicole with SunLover Travel was our life saver!!!
My husband and I went on our honeymoon to Jamaica. We made the huge mistake of not just booking with Nicole originally and found ourselves in a situation at a resort that really was not great.
I had chatted with Nicole a few months before our wedding so luckily I had her number in my phone.
While in Jamaica I texted Nicole with an SOS and boy did she come through. She helped me that very day get booked at Sandals Ochi and helped us to get moved over to that resort for the rest of our honeymoon. Totally saving our butts! I am so grateful to her for salvaging our honeymoon which ended up being an awesome fun and romantic trip.
We rebooked with Sandals while we were there and transferred our booking to her so we can continue to work with her!
Forever grateful for Nicole and SunLover for all of their help!Sunlover Travel's reply:
Thank you for your review Jessica. Nicole is one of our rockstars and I am so happy she was able to help save your special trip! -
Quality of service
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Cara Sent on 10/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Destination Wedding Booking Agent
Kerri was extremely helpful from the start. She had a video that helped explain everything that went into a room block like the different categories, how everything was paid, was discounts were offered as well as the perks that were offered with the number of rooms booked. She gave me advice along the way because she got married at the same place! All of my guests raved about how helpful and how quickly she was to respond to their emails. I will be using Kerri for future vacations and HIGHLY recommend reaching out to her even if you're considering a destination wedding.Sunlover Travel's reply:
Cara - thank you so much for that sweet review. It was literally my honor to help you and all of your friends and family. When I saw the photos come back from Kelly I got a little teary eyed! South Coast hold such a special place in my heart. Now it does for you as well! I will have to meet you in Jamaica sometime to give you a big thank you hug. Congrats again and I cannot wait to help you plan more trips in the future! -
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Kristopher Sent on 06/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Five Stars
Kerri is truly exceptional. I had never used a travel agent before and was skeptical. But I came across Kerri's company on the Sandal's website and saw that she's been in business for a long time so I thought I'd email her a few questions. We ended up speaking by phone and she was fantastic. So knowledgable. Honest. Excellent with her follow-up and extremely responsive. She new the in's and out's of every every resort I threw at her. We finally settled on the perfect resort for our anniversary trip. She got us the best rate possible--I know because I shopped her rates. I also didn't realize that she gets paid by the resorts, so there was no additional cost to me for using her. It was a no brainer! Kerri also had several tips that helped us navigate our way around a foreign country. I can't say enough good things about Kerri. We look forward to utilizing her services again in the future and would highly recommend her to anyone looking for a seasoned professional to arrange an unforgettable vacation. -
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Megan Sent on 07/12/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!!
Kerri was so responsive and went above and beyond to make our honeymoon everything we wished for and more! We had some weather delays and issues in the airport, and Kerri was extremely helpful. We are so thankful we had her to guide us through the traveling process and help us choose the best resort for us! 10/10 experience!Sunlover Travel's reply:
Thank you so much Megan. I am so happy we were able to get you to Jamaica after the flight cancelation. It all worked out and you got your honeymoon. -
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Amanda Sent on 06/09/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful and hassle free
Kerri was amazing! She made traveling stress free and helped us every step of the way. I will book all my vacations through her from now on :)Sunlover Travel's reply:
Amanda it was my pleasure helping you with your trip! Can’t wait to help you with more tropical travels! -
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Cassandra Sent on 06/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best travel agent for your destination wedding!
Kerri with Escapes Unlimited was AMAZING! I would recommend her to anyone and everyone who is looking into doing a destination wedding! Kerri knows her stuff about literally everything and she is so resourceful. She made planning easy and stress free! She was on top of it all and I couldn't of asked for anything better! We planned our wedding during covid, and she always made us feel at ease during stressful times and kept us up to date with current travel restrictions and updates. She always responded with a sense of urgency! We highly recommend her for your destination wedding!Sunlover Travel's reply:
Cassie,
Thank you so much for your review. I absolutely loved working with you and your family and friends were fantastic. You made a stunning bride and I was honored to play a small part in your big day. Please keep in touch and when you decide to travel again I would love to assist!!!! I hope that foot is healed now. ;)
Kerri -
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Tori Sent on 05/25/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Escapes unlimited was absolutely incredible, they surpassed all our expectations
Escapes unlimited was the best travel company we worked with! They set up everything flawlessly from flights to arriving at our hotel to our entire hotel stay with excursions! I personally worked with Kerri and found her to be nothing but helpful! She was originally helping us to plan a destination wedding but due to COVID we had to change. Kerri managed our change in plans with ease and helped me decide on other options to get married. She planned my entire bachelorette at the royalton chic in Cancun and it was an absolute dream! We will use Kerri for all our future trips!Sunlover Travel's reply:
Thank you Tori. We turned your destination wedding into a bachelorette party pretty easily! So happy it all worked out and you girls had fun! -
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Melissa Sent on 05/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Experience and a True Professional
I cannot say enough wonderful things about our travel agent, Kerri Brewster, at Escapes Unlimited. She helped make our dream destination wedding a reality and we had the most perfect day with our 18 guests at Sandals Ochi in Ocho Rios, Jamaica.
From start to finish, Kerri was attentive, listened to our needs, and offered her suggestions without being pushy. She is extremely knowledgeable with all things related to Caribbean travel and is especially well versed in Sandals Resorts. She was able to help us narrow down the best venue for the needs of our group, and communicated so well with us and our guests. Even when she was traveling, she always responded to any questions we had within hours which I thought was truly above and beyond. Planning a destination wedding in the middle of a pandemic was stressful to say the least, but she was unbelievably helpful, reassuring and patient with us throughout the process. Even questions that did not fall directly under her scope, she offered her best advice and suggestions each time. She handled last minute guest additions, cancellations, and various changes with grace which I know was no easy task for her.
To anyone planning a destination wedding or a romantic getaway, do not hesitate to hire Kerri for your travel needs. The combination of knowledge, professionalism, and attention to detail is rare these days and she will ensure that you have the smoothest, most positive experience. I encourage you to support small, local businesses versus larger agencies who may not be able to give you as personalized an experience.
She is a true professional and we have already booked our 1 year anniversary trip under her. Kerri, thank you for everything...you have a new lifelong client here. Hope you're ok with being stuck with us :)Sunlover Travel's reply:
Awh, Melissa.... I'm not crying, your crying! First from your gorgeous wedding video and now this! Thank you for such kind words. I am humbled and honored. It was my pleasure to help you with your wedding. I am so glad your Dad is a super Sandals fan because he made my job that much easier! I hope all of your family and friends enjoyed their stay. Hopefully they join you again because they were so great to work with. I am over the moon to be stuck with you guys. I only hope I get to meet you down on the beach sometime and buy you a drink (or at least have the butler go get us some)! ;) Looking forward to planning more tropical trips for you guys in the future!
Kerri -
Quality of service
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Jennifer Sent on 05/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely the best possible experience
Kerri made our destination wedding planning experience as easy as possible. Thanks to her, our dream wedding of 100 guests at the Now Amber resort in Puerto Vallarta came true without even one hitch. Kerri was tentative to our questions during a year of a pandemic, and helped put our minds at ease with her full and complete knowledge of this industry. Thanks to her, we wouldn’t have been able to pull it off. We can not thank her enough for all questions/ concerns answered and guiding our guests through a questionable year of booking a vacation outside of the country. We highly recommend Escapes Unlimited to anyone planning a vacation, honeymoon, or a destination wedding. Hands down best experience we could have ever asked for. Kerri made our dream wedding happen and we will never forget it.-
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+2 photos
Sunlover Travel's reply:
Jennifer, thank you so much for that kind review. Honestly, it was my pleasure and I loved working with you and all of your friends and family. I started to feel like part of the fam after awhile! ;) I am so happy we got you all there safely and you had your dream wedding. Keep in touch and I hope to help you plan more travel in the future. Congrats to you both, Mr & Mrs Conway!!!! -
Quality of service
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Dan A. Sent on 03/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience with Kerri
I booked a honeymoon with Sandals directly and later found Kerri at a wedding expo. She was able to transfer the reservation to her and get me a tour credit as well as a spa credit which was awesome. All her services were at no charge to me. She was an absolute blessing to have handling our honeymoon as shortly after we booked COVID happened and messed up every plan we had made. We had to postpone the honeymoon three times and each time she spent her time getting things rescheduled. I know she did not get her money’s worth from all the hassle she had to go through for our honeymoon but she was always positive, helpful and quick to respond. She was able to keep us informed quickly and easily of what was going on with sandals and the restrictions on travel in the Bahamas. When we were finally able to go on the honeymoon she suggested a COVID testing facility that was reasonably priced, came to our home for the test and had the results the following day. I am very grateful for her hard work and very pleased that we chose to go with her. I have zero reservations about recommending her to anyone!-
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Sunlover Travel's reply:
Thank you so much Dan. That's what I am here for. :) I am happy we finally got you to Emerald Bay. Thank you for sharing those photos! It looked beautiful. I hope to help you both plan more tropical trips in the future.
All the best! Kerri -
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Ivory Sent on 02/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Superior Service
I cannot say enough positive words about how Kerri went above and beyond to ensure our day was special. Kerri went above and beyond our expectations. Her professionalism and attention to detail are so amazing I would absolutely recommend her!Sunlover Travel's reply:
Ivory it was really my pleasure to help you and your family make it to Turks and Caicos! You were so patient and flexible when we had to move the dates and made my job easier. I hope everyone enjoyed Beaches and I can't wait to send you on your next vacation! -
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Kerri Sent on 01/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Recommendation & Excellent, Responsive Service
Kerri at Escapes Unlimited recommended the most perfect destination for our latest Cabo San Lucas, Mexico vacation!
She knew exactly where to send us based on our key criteria of 1) Incredible Food 2) Stunning Views & Grounds and 3) Luxurious Accommodations and all within our price point!
Le Blanc Los Cabos could not have been a more perfect fit for us. Everything about this resort was phenomenal and exceeded all of our expectations. Without the recommendation of Kerri we would have missed out on this jewel.
From planning to preparation for the trip and day of travel, she was considerably helpful in filling us in on the pro tips and everything we needed to know.
Don’t hesitate to connect with Kerri and the Escapes Unlimited team to help you plan your next trip – from an annual vacation to weddingmoon/honeymoon or once-in-a-lifetime trip, she’s your gal for all things travel!
Thank you Kerri & Escapes Unlimited. We can’t wait to see where you’ll take us on our next adventure!
Sincerely,
Kerri RSunlover Travel's reply:
Thank you so much. It was my pleasure to help and I cannot wait to send you on your next tropical adventure! -
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Triniere Sent on 12/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding Customer Service
There is so much that I can say about my experience with Kerri with Escapes Unlimited. She is knowledgeable and professional and she worked over and beyond to make sure that my destination wedding was a success. You will not be disappointed! Kerri is AMAZING!!Sunlover Travel's reply:
It was my absolute pleasure to help you plan your destination wedding. I know 2020 was the most difficult year for weddings and there were many changes, but we made it! Thank you for all of your patience and flexibility throughout the entire planning process. All of your family and friends were great to work with and it makes my heart happy to see all of those happy photos in Jamaica! I hope to work with you all again in the future! -
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Darcy Sent on 12/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing but positivity DURING COVID
We have nothing but a glowing review for Escapes Unlimited.
Kerri gave my husband and I a chance to fall in love again in a beautiful place during a very difficult year.
We reached out in 2019, because I was becoming overwhelmed with planning on my own. They helped me find a country and resort that would be specifically perfect for us. They booked our flights, made all the reservations and more. Then came 2020, and everything needed to be changed. I was diagnosed with a disease that affects my brain function, making even the simplest tasks extremely difficult (along with many other debilitating symptoms). They made it so simple for even me to travel to a very strict country on pandemic protocol. BUT THEY DO THIS FOR EVERYONE!
We felt so much safer in St. Lucia than any populated area in America. The staff at the resort expressed daily how grateful THEY were that we were visiting, because it meant they could put food on table again. We had the best time, it was made so easy for us, and I’m so happy I got over my pride and asked for help. We were so depressed and in survival mode when we left and were almost to stressed out to go and nervous about travel. But we did it, and I am so extremely grateful that we did because as I said, we had a chance to just be us again and remember the bones of relationship away from the stress. I could even have a peaceful moment to remember what my passions and hobbies are, which have been luxury. I could go on- but you get the idea. Kerri is the best, $ I completely recommend.-
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Sunlover Travel's reply:
Darcy, every so often a client review tugs at my heartstrings and this is one of those times. Your story touched my heart and I am grateful to have helped in a small way with the vacation. Thank you so much for trusting in me and Escapes Unlimited. I hope to help you with many more reconnection trips in the future! 💜 -
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Hilary Sent on 12/18/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Escapes Unlimited is amazing!!
Kerri Brewster was an absolute joy to work with while planning our wedding!! We can not say enough great things about our experience with her and the Escapes Unlimited team!
In the beginning stages, we were unsure of where exactly to have our wedding, all we knew was that we wanted to do a Destination Wedding. We were overwhelmed with knowing where to even begin! Kerri initially walked us through the process of picking a resort by asking some great questions about what was important to us: cost effective for our guests, kid-friendly but with some fun Adult vibes as well, great restaurants options, etc. After noting all of our preferences she went to work with narrowing down options for us and helping to select our gorgeous resort in Mexico. Throughout the entire booking and planning process Kerri was there to answer questions for our guests and find them appropriate rooms and travel arrangements for the experience they were looking for. All of our guests commented on how amazing her response times were and how easy it was to book their vacation. She also continuously checked in with us just to make sure there wasn't anything else we needed.
Kerri was there every step of the way to help us through the entire process and made our experience as easy and enjoyable as possible. Sadly, with our wedding being in 2020, COVID hit and like so many other couples we were forced to cancel our wedding - with it being only a week away!!! We reached out to the Kerri and she immediately went into crisis mode and helped every single one of our guests cancel or rearrange their bookings. I can't even begin to express the gratitude we have for her - while dealing with the heartbreak of cancelling our wedding so last minute Kerri was able to make a really tough time so much easier on us. We were blown away by the level of customer service delivered. She handled our situation and our group with such incredible kindness and care, we literally could not have done it without her!
Escapes Unlimited is an amazing company to work with and I highly recommend them to anyone planning a destination event or fun getaway! You are in the best of hands with this team.Sunlover Travel's reply:
Hilary - thank you so much for your kind review. I appreciated your patience and flexibility and that of all your guests throughout the COVID crisis. I am sorry all the planning did not result in the destination wedding you dreamed about. However I am happy you were still able to have a vacation and spend quality time with some of your friends and family. You were such a joy to work with and if you decide to do a future wedding or honeymoon, I would be honored to assist. Take care and all the best to you, James and the rest of the family! -
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Don Sent on 11/03/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Decision We Could Have Made re: our Sandals Trip
We found Kerrie Brewster through the Sandals website as she is designated as a Preferred Sandals Specialist. She was extremely professional and always timely in her responses. She answered all of our questions and helped us decide on Sandals Grande Antigua. We just got back and LOVED our experience. We felt very safe there and would do it all over again 100%. We can't wait to go back to a Sandals resort and will be reaching out to Kerrie when we are ready!Sunlover Travel's reply:
Hi Don,
Thank you so much for your kind response. I appreciate all of your patience and flexibility when having to reschedule due to the pandemic. So happy we were able to make your honeymoon happen albeit a bit delayed. Sandals Grande Antigua is beautiful and so happy you enjoyed! Looking forward to working with you both again in the future on another tropical trip! -
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K. Badder Sent on 08/10/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and excellent advice!
Kerri Brewster was a great help in making recommendations and providing travel tips for our trip to Playa Mujeres/Cancun. She always responds quickly and professionally and provides wonderful insight into a variety of properties and places from her first-hand experience. Thanks Kerri!Sunlover Travel's reply:
Thank you so much for the kind review Kristy. I look forward to planning more great trips in the future. -
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Brooke Sent on 07/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Best vacation ever!!!
Kerri is just amazing. She took care of everything and all I had to do was enjoy my trip. Already booked my next one.Sunlover Travel's reply:
Thank you so much Brooke. It was my pleasure helping you both with your vacation. I know we had to do some moving around due to the pandemic, but I am so happy you got your much needed vacation and enjoyed Antigua. I look forward to helping you with more tropical escapes! -
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Sarah Sent on 06/28/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Travel Agent
Escapes Unlimited, with Kerri Brewster, provided unparalleled customer service, communication, and a commitment to making sure our ceremonial wedding and honeymoon was everything we hoped and planned for. And it certainly was!
She communicated with the airline and the resorts during a global pandemic to make the necessary changes given the restrictions, closures, and available dates on our end.
We have already booked our next trip with Escapes Unlimited and will be referring family and friends to this amazing travel agency!
Chris and SarahSunlover Travel's reply:
Chris and Sarah,
I can't thank you enough for putting your trust in me during this very unprecedented time. I know there were quite a few changes and challenges, but in the end we found you an amazing honeymoon and vow renewal. I am glad it was everything you hoped for. That makes my heart happy!
I look forward to working with you on your future trips. Congrats on a beautiful ceremony in Antigua! -
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Megan Sent on 02/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Kerri made our honeymoon planning SO easy! She gave me so helpful tips when I couldn’t decide which type of suit we wanted to stay in at the resort, booked our flights & continuously checked in with me! Definitely recommend, she took the headache out of planning our honeymoon and we will definitely be contacting her when it’s time for our next trip!Sunlover Travel's reply:
HI Megan! Thanks so much for the kind review. So happy you enjoyed your honeymoon at Sandals Montego Bay. Looking forward to helping you plan more tropical travel in the future. -
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Anna Sent on 02/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and available!
Kerri was absolutely incredible! She helped my husband plan a surprise honeymoon to St Lucia and we had the best time! She was even available to us when we were on our honeymoon and helped us get some perks at the spa. Highly recommend her and this company; I know we will be using them again!Sunlover Travel's reply:
Thank you so much Anna! It was my pleasure to help Eric plan your honeymoon. So happy to hear you had a wonderful time in St Lucia. Its such a magical island! Congrats and I look forward to helping you both planning more tropical travel in the future! -
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Dawnlyne' Sent on 10/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
It was a great honor to have Kerri helping us with our 20 year wedding anniversary. We decided to renew our vows and we wanted the perfect place. Kerri helped us narrowing it down, then she took care of every detail from there. When my husband started to feel overwhelmed and had questions she meet up with and walked us through the details again even answered his questions to put him at ease. It was well worth it. The big day came and surrounded by friends and family on the beach, it was perfect.Sunlover Travel's reply:
DL - Thank you so much for allowing me to organize this trip for your group. I loved all of your ideas and enthusiasm. I was so happy to be a small part of "Hurricane Rice"!!! -
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Erin Sent on 09/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri was terrific to work with! She communicates incredibly quickly and efficiently. Even our guests commented on her communication speed. She was so helpful and a great advocate for us when we were having a few issues. Kerri made sure our wedding was perfect. We are so thankful to have had her during our journey. We will definitely travel with her in the future! Highly Recommend! -
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Devina Sent on 05/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri did an excellent job organizing our destination wedding! She helped me find a beautiful location that would suit our wedding needs. The placar Palace was beautiful and the service was excellent! Kerri took care of all of our friends and families’ travel needs and made sure that we were set up for the best travel experience! She communicated promptly and in detail when I had questions and concerns. She calmed my nerves when I would get scared or nervous about unnecessary things, LOL. Kerri is an awesome travel agent and you will be happy that you chose to work with her for your destination wedding.-
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Connie Sent on 05/01/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kerri is so quick to respond and she is so good at what she does! I am so thankful to have found her. I am so indecisive and she's always still patient with me and offering me the best of advice when trying to make decisions on a trip. Thanks to Kerri, we had the absolute best honeymoon in St Lucia! She also provides really good tips on how to get through airport lines and immigration/customs quicker and has saved my husband and I from missing our flight home from our honeymoon! She completely saved the day for us on the last day of our honeymoon. Best travel agent there is!Sunlover Travel's reply:
Thank you so much Connie! I am happy you and Michael had such a great honeymoon... so great you decided to go back to another Sandals for your 1 yr anniversary! I am always here to help. :) -
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Tammy Sent on 04/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have booked 6 trips to Sandals through Escapes Unlimited. Terri and Kerri are amazing to work with. They really know how to take care of their clients. I highly recommend them.Sunlover Travel's reply:
Thank you Tammy! We love helping you plan some amazing trips. Your recent butler suite at Grenada was over the top!!! We love you and appreciate your business! -
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Gretchen Sent on 02/27/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Terri went above and beyond to meet with us and talk about Sandals Resorts for our honeymoon. We live about 2 hours away and she took the time to come all the way to the airport to meet us while we were nearby! She really took time to get to know my husband and I in order to recommend the perfect resort to accommodate all of our expectations. Thank you Terri for helping us plan our dream honeymoon. Montego Bay, Jamaica was absolutely the best place for us to go! We will never forget the memories we made there and will definitely travel back there soon! -
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Wesley Sent on 02/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Terri was wonderful to work with. She was responsive and so helpful in the entire process. She helped make out honeymoon exactly what we wanted and more. I recommend at least speaking with her before making any decisions. -
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User2913697 Sent on 12/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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I've worked with Terri on two trips now, one being my honeymoon, and she always goes above and beyond to make sure you're satisfied. I've never had a travel agent work so hard and show she cares the way Terri does! You won't be sorry using her! -
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Adriana Sent on 06/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the very moment that I met Terri she had such a warm and friendly presence. It was at a wedding expo, where it felt like everyone just wanted to sell you their product and/or service, not just because it went with your theme or taste, but to anyone that would listen really. Terri was not like that, she had a no pressure approach and I LOVED that about her. We could have picked many other places, but after reviewing with her what we were looking for in a honeymoon vacation, she found the right place for us. And was it ever so perfect! We had the most AMAZING time in Jamaica at Sandals Ochi Beach Resort. I would strongly recommend Terri, she is honest, friendly and very quick to respond. During a time when things can get very stressful, planning a wedding, she easily makes this the simplest thing you will do. Thank you again Terri!Sunlover Travel's reply:
Adriana, THANK YOU so much for your kind words.... I loved working with you and Juan, and am so glad that planning your Honeymoon was so stress free.... Sandals Ochi is amazing, and I knew it was the perfect destination for you both... Congratulations and thank you once again for your business and your review. All the Best!!!! Terri Flood -
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User1535593 Sent on 07/09/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I are so happy that we decided to go with Escapes Unlimited. Terri was no nice and attentive to our needs. She worked with us to find the perfect place. Our honeymoon was amazing something we will never forget. We chose Montego Bay Jamaica and this place is a dream. Terri always answered back very fast and took control of everything. My husband and I want to plan out 1 year anniversary with her too she is great and we love sandals. -
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Andrea Sent on 01/28/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Terri, of Escapes Unlimited, was nothing more than a pure pleasure. From our first conversation I knew that she was the travel agent for me. Terri was able to make every dream in my head a reality. She was beyond patient, professional, and prompt with everything. My husband and I feel so blessed to have had her be apart of one the most greatest days of our lives. I highly recommend Escapes Unlimited for any of your travel needs, especially anyone is who is interested in having a destination wedding. Our decision in having a destination wedding is one that we will always cherish and reflect proudly on. -
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Jessalyn Sent on 11/02/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Terri Flood was an amazing travel agent. She helped us to plan the perfect honeymoon to Jamaica. She took the time to talk to us about what we wanted our honeymoon to be like. With that information, she helped us pick the perfect Sandals resort, Sandals Whitehouse. Our 7 day honeymoon was a dream and something we will always remember. We are already talking with Terri about helping us plan our one year anniversary trip to another Sandals resort. Thank you Terri for your amazing service.
~Jessalyn and Mark -
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Amanda Sent on 10/30/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Terri is amazing!!! We planned our honeymoon before we planned any of our wedding! Terri made the whole process so easy, she helped us decide on a location, room type, etc all while staying in our budget. She listened to our wants/needs and helped create an amazing honeymoon. She kept us organized and very informed, thanks Terri! -
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Lynsey Sent on 01/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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We worked with Terry at Escapes Unlimited and we couldn't be happier with our decision to do so! She is one of the most helpful and genuinely caring people you could work with. Her knowledge of honeymoon getaways is invaluable and she was able to tell us the perfect location for our vacation shortly after meeting us. I would highly recommend her to anyone looking for help planning their next getaway! -
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Leslie Sent on 11/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Terri Flood is great! She was able to direct us to the "right" Sandals resort for our Honeymoon. Terri was always responsive and even proactive in communicating. Our initial meeting she even drove to the other side of Phoenix to meet with us and even brought pictures she had taken at the resort. It was nice to see the unprofessional pictures to really see what we would be getting. I appreciate her getting us "hooked" on Sandals Whitehouse! -
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Jen Sent on 10/26/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Terri was very professional and took VERY good care of us in planning our Honeymoon. We were surprised at every turn with the planning and professionalism that was exhibited by Terri.
We will be booking our return trip to Sandals in the Caribbean with Terri.
Thank You VERY much.
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Jenny Sent on 10/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Teri was great to work with! We booked our honeymoon with her for Sandals Grande in St Lucia. She was very informative and helped us narrow down our choices within the 3 Sandals resorts in St Lucia . We had the most memorable time, and Sandals exceeded our expectations in food, service, entertainment! -
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Nicole Sent on 01/06/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Terri Flood with Escapes Unlimited to plan our Destination Wedding in Cancun, Mexico. Terri facilitated the travel planning for all of our family and friends and made it a smooth trip for all. She was knowledgeable about each hotel and planned our event at the best location for our guest and my husband and I. She used her connections in our destination location to provide us with excellent service and accommodations. I would recommend Terri with Escapes Unlimited to any bride and groom who is planning a Destination Wedding or their Honeymoon. Terri was so organized and helpful that she made our Destination Wedding a HUGE success. My husband and I will continue to use Escapes Unlimited for all of our future trips together as Husband and Wife. -
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Christine Sent on 06/28/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Our honeymoon was amazing and it was nice to not have to worry about setting everything up. We were asked questions on what we wanted and then suggestions/options were provided for us to decide on our perfect trip! -
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Jessalyn Sent on 10/14/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
AMAZING trip to Sandals Royal Barbados
Kerri at Sunlover Travel did an AMAZING job helping us plan the most perfect, romantic trip away. She was there every step of the way, providing advice and tips. We are already talking about the next trip she will help us plan. I HIGHLY recommend Sunlover Travel!Sunlover Travel's reply:
Thank you Jessalyn. It was my honor to help you plan a trip back to Sandals! I am glad you enjoyed Barbados. Now its time to take the kids to Beaches! ;) -
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Sylvie Sent on 04/04/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Very helpful, quick to respond any day of the week!
We had a wonderful experience with Sunflower Travel.
Quick to respond, helpful, very friendly and knowledge. Highly recommend!Sunlover Travel's reply:
Thank you Sylvie for the kind review. I am so happy you enjoyed Jamaica!!!!!! Looking forward to helping you with your next tropical adventure. Take care.
Kerri -
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Lindsay Sent on 05/10/20134.6 out of 5 rating4.6-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding could not have gone better. The day was absolutely perfect and Terry was really helpful and responsive in planning the entire event! -
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Shania Sent on 05/02/20224.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Amazing expertise and recommendations!
Kerri was absolutely phenomenal with helping us decide on a honeymoon destination. She gave us lots of options and was integral to helping us decide on a resort based on our interests and needs. Her clear experience and knowledge about the area and resorts made us super comfortable. We enjoyed our experience so much!Sunlover Travel's reply:
Thank so so much Shania! I am so happy to hear you had a great honeymoon. I loved your pictures! I hope to help you with more trips in the future. Take care!
Kerri -
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User3496387 Sent on 05/27/20183.8 out of 5 rating3.8
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We booked/planned our wedding and trip via Escapes Unlimited and I was disappointed in the level of service. I guess that’s what you get with a “free” planner. We met with Terri and Kerri over a year before the wedding and it was a lot of information to take on. They said closer to the wedding date they’d call us and go over everything to plan for the actual event and get with another wedding coordinator to help with this as well. Months and months went by and we received no communication except for receipts when we paid and when more guests put their deposits down and were added to the list staying at Sandals. Finally by February I had to reach out with questions and what to expect. Come to find out we were supposed to have talked to a wedding coordinator months ago. We also had a short amount of time to track down the documents needed to get married at the last minute. This is very uneasy not knowing what’s going on with your May wedding when it’s February. I am not sure if it was because Terri was transitioning to Florida (which I gathered from an end of the year newsletter) with Kerri taking over here or what but one other thing that really bothered us was when our friends were inquiring about staying offsite Kerri told us we should tell them they must stay at Sandals. I refuse to order my friends to stay there for her commission when they cannot afford it. Overall I was disappointed in the level of service because my husband’s sister went through Terri with no issues.Sunlover Travel's reply:
Hello Katie,
I am so very sorry to hear you were disappointed. That was definitely not our intention. The issue with your wedding planner had to do with an issue within the call center. As soon as you notified me, I was on the phone with Sandals getting you a date/time to speak with someone. Once you had started the conversation with your planner I thought everything was okay at that point as we had corresponded and you never mentioned any further issues. Also, with the guests staying on property, that truly has nothing to do with me. Sandals requires any outside guests to pay for a day pass which is pricey. That cost would have either been incurred by you or the guests. Also they would not have counted towards your group concessions. It is something Terri would have told your guests as well. I wish you would have brought this up to me and I would have been happy to clear that up. I know you were very busy leading up to your wedding and so our communication was limited. However, I tried following up with you upon your return and had not heard anything from you either. I definitely strive to make the process as easy and stress free as it can be. You can always feel free to reach out to me with issues or concerns. Please do contact me when you have some free time as I would still like to discuss any remaining issues you have and the actual wedding ceremony and reception. -
Quality of service
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