Suite Bridal Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
68 reviews
Recommended by 96% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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User photos
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Featured
Taylor Sent on 01/25/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great! Such a fun day!
I had the best time at Suite Bridal. The team made finding a dress easy and fun. I would recommend Suite Bridal to any bride. The team went over the top to help me find the most perfect dress for my most perfect day. -
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Nehal Sent on 08/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
I don't usually write reviews but I had to share the wonderful experience I had at Suite Bridals. My stylist, Yolanda was exceptional in every way. I walked in nervous and anxious, but she not only put me at ease, but made me enjoy the process. I had a very specific vision and she was able to find so many dresses in styles that I liked. She was incredibly patient and helped me look through such a huge selection of gowns very efficiently. I would recommend this place to any brides looking for their wedding dresses. -
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Ali R. Sent on 06/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can't Recommend Enough!
I got my wedding dress altered at Custom Bridal Modifications and they were beyond amazing! Wynette and Melissa were incredibly kind and patient with my many requests and it ended up perfect! The hem, the bustle, all of it! I even had a little after party dress I brought to my last appointment and Wynette added straps to it right then and there. Thank you Custom Bridal Modifications team - y’all are the best! -
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Elizabeth Sent on 09/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Dress Alterations
I worked with Melissa to make several, substantial alterations to my wedding dress and she did an amazing job. I honestly was blown away by the changes she was able to make and how she was able to make my dream dress suit me so much better than I ever could have imagined. We also were working under a somewhat tight timeline and she never made it feel rushed or stressful. She was wonderful to work with and I highly recommend! -
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Mary Sent on 04/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great experience overall
I found my dress at suite bridal! It was my third visit to a bridal shop and I was feeling really conflicted. Olivia was patient as I struggled to make a final decision! She made me feel comfortable and sure about my decision, and the place has a great selection of affordable (but not cheap!) gowns! I also had my alterations done here at Custom Bridal Modifications. It was slightly more pricey than I hoped it would be, but the alterations turned out absolutely beautiful. They made me feel so comfortable and listened but also gave suggestions for ways to make it look better. Everyone RAVED about how beautiful my dress was and how great I looked in it, and I owe that partially to the beautiful dress but mostly to the perfect alterations! -
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Bella Sent on 07/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best experience ever!
I couldn't have asked for a better experience at Suite Bridal. I went in very apprehensive and nervous that I wouldn't find anything in my budget (no more than $1200), but my stylist Carli helped me find the one!! It was off the rack so cheaper than the tag said originally and I was in love. Another amazing thing about Suite bridal is the experience as a whole. You and your guests get an entire section of the store with a couch, podium, mirrors, you name it. It truly was a one of a kind experience from start to finish. I have nothing negative to say about this store whatsoever. If you're on a budget like me, seriously GO HERE and ask for Carli she's the sweetest and funniest we loved her!! :) -
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Beka Sent on 02/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fairytale Dress!
Look no further—this is the place to find your dream dress! I had no clue what kind of dress I was looking for until I came to Suite Bridal. They made the process so fun and so easy! And the dresses are affordable too, which was an important factor to me (I only tried on dresses under $1500 for reference). I picked out a few to try on and then the staff picked out a few based on my taste and responses to the other dresses. I ended up choosing a dress that Elle had chosen for me, and it was prefect! I could not wipe the smile off my face no matter how hard I tried. I knew right away, it was the one! Thank you so much for helping me find the perfect dress for my big day!-
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Ariana Sent on 06/27/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Disney Princess Vibes!
My husband and I were engaged for five years, but I knew the second I heard about Suite Bridal that it would be the place where I found my wedding dress! The shop is small and very cozy, so it makes the experience of dress shopping very relaxing and fun! The team at Suite Bridal were amazing. I quickly found my dress and knew it was 'THE ONE' but wanted to try on others. I felt like Rapunzel or Elsa on my wedding day - the dress was STUNNING and I received so many compliments. Thank you, Suite Bridal!! -
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Tiffany Sent on 03/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best in town
Courtney and her team stepped in and saved the day. I was referred to Suite Bridal by someone who heard of my dress mishap at another bridal store. Courtney is sooo sweet. She listened to me and told me everything would be alright. My first day in the store, it was like we'd known each other for a lifetime. She showed sympathy for my journey that led me to her (lol, it's funny now) but optimistic that we would find the perfect dress. AND WE DID JUST THAT. She even pulled strings to get me in with a busy seamstress to get my dress altered just weeks away from my wedding.
Courtney, I can't thank you and your team enough for saving my wedding day. After searching for a dress in CA, Nashville and Atlanta, I have to agree with the other reviews that Suite Bridal is one of the best bridal salons in town. -
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Alexa Sent on 12/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Dress Shopping Experience
I want to start off by saying that I was a little nervous (and excited!) about going dress shopping. All of my nervousness melted away the minute I stepped into Suite Bridal. Everyone there is so nice and they are so excited for you! It's so much love and wonderfully nice people taking care of you.
The studio is super cute and all the dresses are gorgeous! They are all under $2000 and you wouldn't know it! After trying a few on I found the one I was pretty sure was the ONE but since it was my first shop I wanted a little time to make sure. There was no pressure at all to buy right away and they were so sweet to keep it on the record for me. After a few other shops I knew the dress at Suite Bridal was to one so I went back in for measurements and bought the dress!
I cannot recommend Suite Bridal enough. Even if you don't end up finding your dream dress there it's a wonderful dress shopping experience! -
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Elaine Sent on 10/30/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream come true
I went to 3 other places and no one treated me as well as they did at Suite Bridal. I felt like I was with friends. So helpful, patient, professional and best of all affordable. The other shops were way over priced. I highly recommend Suite Bridal. If you want to feel like you’re amongst friends go there. Thank you ladies for helping me find my perfect dress 🥰🥰 -
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Rachel Sent on 09/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Courtney is the BEST!!!
Went to suite bridal with my mom back in December 2018 after shopping at multiple bridal salons in Georgia and Colorado. I hadn’t been able to find THE dress yet. Suite bridals selection is expansive and Courtney made my experience that much more enjoyable! We must have tried on Atleast 15 dresses and Courtney was super helpful with each and every one, and just the SWEETEST!!! Her customer service was amazing from start to finish. I had to get my dress bustled in Colorado instead of Atlanta and she even sent me a photo on the sample version of my dress and how to bustle it. Would recommend every bride to suite bridal, my MOH even referred me and that all dresses are under 2k! Ended up going with the very first dress I tried on which the lace detail reminded me of the Atelier Pronovias I was trying to mimic that was 6k. The essence of Australia dress was only $1800 + my veil for $250-
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+3 photos
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Briana Sent on 09/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Dress for the Price
I fell in love with my dress when I tried it on and continued to love is up until the wedding day! A beautiful dress for a great value. -
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Lexi Sent on 08/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fabulous Experience!
I loved everything about this place. Such a cute little shop with lots and lots of options. The ladies were super sweet and the dress prices were much better than a few other places I tried. Funny thing, I actual fell in love with the dress in the window right before I walked in and knew I needed to try it on immediately. It was the one!! I highly recommend Suite Bridal! -
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Nancy Sent on 07/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best boutique in Atlanta!
The consultants here are beyond sweet. I love that they give you all their attention on your appointment, since they don’t book multiple appointments at the same time. so your free to look around at their wide selection of dresses and walk around the boutique . Plus 10% off on your dress if you purchase your gown on the first visit. Not many stores do that, and great prices you can definitely find something at a reasonable price. The girls here are really sweet and genuine , so helpful! -
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Emily Sent on 07/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic experience!
I walked into my appointment at Suite Bridal confident that I had already found “the one” at another store. Oh, how wrong I was! I had a wonderful experience and ended up saying yes to the dress! I am so pleased with everything from my accommodating consultant to the amazing price! Highly recommended! -
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Andi Sent on 06/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As fun as I hoped this princess dress quest would be!
Excellent listening, warm interactions emphasizing personalized touches, and stress-free searching are the heart of this magical shop.
Thanks endlessly to the owner, Sara, for her attentive, thoughtful, and perfectly directed support and for making an experience that is painstaking and detailed feel fun and feasible.
After a false start ordering a dupe dress online followed by scattered trips to either bland bargain stores or stuffy boutiques, this experience changed everything for me.
Finding devoted service and laid-back joie-de-vivre along with the unbelievably regal dress I found along the way have helped me feel my most breathtaking during one of the most defining moments of my life.
I feel so grateful that the experience finding that uniquely personal, special feeling will remain a memory I can celebrate along with this happy occasion. -
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Mary Sent on 06/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing wedding dress shopping experience!
Cute studio and all dresses are under $2,000! I knew all dresses were in budget so I didn't have to worry about which dresses were overbudget and I could just concentrate on which ones I loved. Ended up finding the dress on the first one we tried (but still had to try on all the others!) Very cute store and great selection of dresses, and the salespeople were not pushy and really listened to what I wanted! -
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Claire Sent on 05/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joyful and authentic dress shop
What a wonderful experience! I just yesterday purchased my dress from Suite Bridal. The experience from the moment we walked in was phenomenal. Aleia helped me with my dress shopping experience and was such a breath of fresh air. After I bought my dress, in a moment of panic, I called her to confirm the color, and she knew exactly who I was and calmed me down. I highly recommend this shop. You can find your dream dress here! And it's really cute inside. Great time all around! I said yes to my gown at Suite Bridal! I can't wait until it arrives at the shop for my first fitting. -
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Sarah Sent on 05/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Budget friendly and great service!
During my appointment at Suite I tried on two dresses by the same designer, and, though I liked them, neither was quite right. My consultant than had a lightbulb moment, and pinned the skirt of one to the top of the other. It was PERFECT! She contacted the designer, and just like that, I got a custom dress that was totally unique, magical, and still under $2000! Not only did I love my dress and the price, but their customer service was great, and the tailor they recommended was stellar. Very happy I checked them out! -
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Alicia Sent on 01/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING! Best experience ever!
Amazing! Suite was my first stop for starting my wedding dress journey and I “said YES”! The consultants were amazing and service was great! -
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Hope Sent on 07/01/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the BEST experience here! I found the perfect dress but even more than that, I had so much fun finding it! I brought three of my best friends with me and the girls at the shop were so welcoming and sweet with all of us. No one tried to show me anything outside of my price range, in fact, when I grabbed one to try on that was a little higher than I’d mentioned they made sure I knew what the price was and was okay with it. Annie was my consultant and she was the absolute best! She was encouraging and sweet and really fun! I loved working with her. I already can’t wait to go back when my dress comes in and say hi to everyone again! -
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Shannon Sent on 05/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not recommend Suite Bridal more!
I initially had an amazing experience and found my dress on my first visit! Everyone was helpful and I felt zero pressure. I picked my dress up when it came in a few months after that, and again loved the experience and ideas they had for my veil, hair, belt, etc. From then on I recommended this store to other brides who weren't sure where to go.
I took my dress home and didn't touch it/unzip it for 3 months. It hung on a hook in my guest bedroom where nothing could lean against it. I obsessively looked at it every day to make sure it seemed safe. Then 3 months after I picked up the dress I unzipped it to hold up my pearls to the neckline when I saw a yellowish stain on the very front of my dress. I was horrified - it wasn't there 3 months ago and no one had touched the dress since then. It didn't look like a typical stain either - it was too straight. I had no idea what to do with my wedding being 2 months away.
I was hesitant to call Suite Bridal because I expected they would say there was nothing they could do since the dress had been in my possession. But they immediately stepped into action mode and had me bring the dress in. They handled the emergency perfectly and had such a sense of urgency to get things figured out for me that I knew I was in good hands and everything would be resolved on time. They 100% trusted me and never doubted that I had tampered with the dress and were able to fix everything with plenty of time to spare before my big day. Sara, Courtney and La Raine were the best problem solvers and went above and beyond for me.
Long story short, I recommended Suite Bridal before, but after this extra experience I am a walking billboard for them! -
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Amelia Sent on 02/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This place is absolute perfection! I found my dress in less than 2 hours here. I can't say enough great things about the stylist who, as it turns out, was the person to pick out my wedding dress. She was extremely attentive to my insecurities and made me feel beautiful. This was the only shop I went to and I can't imagine anything but disappointment if I went elsewhere. Not to mention everything was under $2000!! -
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Christina Sent on 01/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Suite Bridal in Atlanta last minute, only a couple days before I was supposed to fly home from San Francisco for the holidays. Despite the short notice, the staff followed up with me in a couple hours to make sure all the details were correct for my appointment.
When I arrived to look at dresses, I immediately fell in love with the intimate, cozy vibe of the shop. Since I didn't start dress shopping with a vision in mind of what I wanted, I enjoyed that rather than feeling overwhelmed and rushed as I had at other places, I was given the time to look through the racks on my own and decide what dresses caught my eye.
Azmeena helped me out that day. She was absolutely wonderful - listened to everything I wanted, pushed me to try things I might not have considered, but also avoided trying to make me buy unnecessary/expensive accessories (seriously, she told me to look at Etsy for cheaper options). Not only did she help me find my dream dress for an AMAZING price, she also made sure me, my sister, and mother had a fun and relaxing time looking at dresses. Thank you so much Suite Bridal!! Will definitely upload pictures after the wedding! -
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Chelsea Sent on 09/28/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was absolutely dreading dress shopping. But, after my afternoon at Suite Bridal, I am so excited to walk down the aisle. The Saras were amazing. Sweet, helpful, and real. I had been to other shops and knew dress elements that I liked, and elements that I did not like. They Saras listened, and lead me in the right direction. Their selection is well organized, the shop is warm and comforting. My mother, MOH and friend came with me, they were treated nicely and had a comfortable area to watch me traipse out in dress after dress. My Stella York dress is a perfect blend of classic with a touch of sexy. I thought the price point was reasonable and on par with other shops. I will upload photos after the wedding. Thanks again Sara!!!! -
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Miranda Sent on 06/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had 4 months to plan my wedding so I drove 5 hrs to Atlanta to find a dress off the rack or in stock. I had 6 appointments scheduled and the Suite Bridal was the second appointment. The consultant at my first appointment told me I should skip Suite Bridal, but I am so glad I didn't listen! The first dress I tried on was "the one;" no question. The consultants were so nice and helpful and they made wedding dress shopping fun and exciting. And I HATE shopping! I was super excited to find a dress that needed minimal alterations and take it home that day. I was certainly not expecting that! -
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Allison Sent on 05/25/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The girls at Suite Bridal were so amazing in helping me find the right dress. I came from South Carolina to try on a specific dress and they were super friendly and accommodating to my mom and I. I'd definitely recommend doing business with them! -
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Danielle Sent on 04/23/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sara at Suite Bridal was absolutely amazing. I called a few boutiques yesterday to check if they carried a specific designer and style. All three told me they didn't have the dress I was looking for, but during the phone call Sara told me she already had her assistant pulling similar dresses from the racks, and was ready to give me a few other style numbers if I wanted to look them up online real quick. She was able to schedule me for a next-day appointment, and we headed over this afternoon after a disappointing David's Bridal appointment.
The difference between the two stores was night and day. I spent 90 minutes at David's Bridal, tried on four dresses (with my MoH helping me more than our DB attendant), sitting on the floor overheating because of the broken AC, waiting 10-15 minutes at a time for the attendant to come back with correctly sized dresses.
The moment I stepped into Suite Bridal, Sara greeted us with a huge smile and handed us a little card with several bird-shaped clips attached to it. I was encouraged to walk around the store and clip the tags on dresses I wanted to try on. Unlike DB, the dresses were un-bagged - so you could actually SEE them - and all of them had big tags with a picture of someone wearing the dress, the designer, color options, price, etc. I handed out a few of the clips to my mom and bridal party so I could try on dresses I wouldn't pick out for myself. Sara was so efficient - I easily tried on 10-12 dresses (two of them twice) in an hour, without feeling rushed. With each one she narrowed down what features I did and didn't like more and more until she was handing me nothing but winners. The last dress she pulled for me was perfect, and as a bonus was 40% off for their sample sale. Since they only have an appointment for one bride at a time, you really feel like the whole store is focused on just you. My MoH fell in love with the store too and is planning on going back for one of my runner-up dresses. -
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Savannah Sent on 02/10/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great experience. The stylists were so nice, the place was fun, and the service was incredibly personal. 10/10 would recommend! -
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Danielle Sent on 07/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Although I did not end up buying my dress at Suite Bridal, I wanted to share how awesome this shop is. The staff was amazingly friendly and the store is really, really cool. This was the last shop I visited after a day full of dress shopping. The sales associate who helped me could tell I was starting to loose steam so she let me take a break, got me some water, and even told me to sleep on it cause she knew I wasn't ready to commit yet. Their dresses are simply gorgeous and pretty well priced. The sales associate helps you get ready, gets you all clipped so the dress looks like its tailored to you, and then you go out to show your family. Even though I ended up finding my dream dress elsewhere I still recommend this shop to everyone. -
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Rebecca Sent on 04/30/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My mom came in from out of town to help me find my wedding dress. After searching what seemed like everywhere for the perfect wedding dress, we were running out of time and my final appointment was at Suite Bridal. Due to an scheduling error (our fault not theirs--we wrote it on the calendar for the wrong day) we showed up and they didn't have us scheduled. Nevertheless, they took us right in and Lorraine herself helped us. She showed us around and told us how they had sample dresses off the rack as well as many newer dresses we could order. We picked out several to try on and Lorraine added to the collection. Then I went to try on the first one--a Mikaela v-neck ruched gown--and as soon as I stepped out of the dressing room, I knew this was it. I cried, my mom cried, we knew our search was over. It was the perfect dress. I can't imagine getting married in any other gown. Lorraine and her team were so incredibly helpful. They knew exactly how to pin the dress so I could envision the final product. They have INCREDIBLE prices. I walked out that day with the perfect dress, at the perfect price, in my hands with no wait or concern about ordering. I couldn't have asked for a more wonderful experience. And on my wedding day, when my now husband saw me for the first time, it was perfect. -
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Steph Sent on 12/19/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Staff is very helpful and the selection is great! Loved my experience here and found my dress the first time I visited! -
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Bethany Sent on 10/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the best experience shopping for my wedding dress at Suite Bridal! It was the first place I went -- and the last, since I found my dream dress almost right away! I came with my maid of honor and one of my bridesmaids and we made an appointment for a Friday morning, so we were the only people in the shop which made it so fun and special.
Courtney was my "personal consultant" and she was fantastic. Even though she must work with hundreds of brides, she made me feel incredibly important and cared for. She gave me clips to put on tags of dresses I wanted to try on (as many as you like!) and then pulled all the dresses off the rack for me and helped me get into each of them, letting me take as much time as I wanted with each dress. I tried on about 10 dresses, but I knew I had found "the one" (haha!) with the third dress I put on. I was only in Atlanta for the weekend (I live in DC), so I asked if I could come back to the store again the next day so I could think on it for a night. Even though it was a busy Saturday, Courtney was totally accommodating and squeezed me in for another appointment so I could try on the dress again. I ordered it that day and they shipped it to me in DC about 3 1/2 months later (super fast relative to other wedding dress stores!).
My dress was custom-designed by LaRaine herself, and it was stunning -- thanks for everything, Suite Bridal! -
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User2372880 Sent on 10/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow! I really had a really wonderful bridal experience with these ladies. So sweet, so patient, and really accommodating. Also, the boutique is cuuute! I got great pictures in with my bridal party. -
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Lauren Sent on 09/25/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This shop originally helped me with my wedding dress search. Although I did not end up purchasing my dress from them, I did go back for my veil due to the high level of customer service I experienced while there. They had my dress available in the store and allowed me to try it on with the veils they had selected. We had no trouble in narrowing down "the one" thanks to their suggestions. The veil came in as scheduled and was the perfect finishing touch for my gown. Every single person I encountered there was wonderful and made this one of the easiest decisions ever! Don't hesitate to purchase your gown or accessories here. -
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Sara Sent on 09/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a great experience! I had a difficult mom in the beginning, and Sarah and the team were so great about everything. My dress came in exactly when they said and it was perfect. Would highly recommend the girls at Suite Bridal! -
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Emily Sent on 07/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If your budget is within $2,000, you would be making a huge mistake to not shop here! All of their inventory is BEAUTIFUL, you don't have to sift through all of the "ugly" dresses just to find one worth trying on. It is so refreshing to shop here with their incredibly friendly and helpful staff. You feel right at home and as if you are their most important customer the second you walk in. Never pushy, the girls here help you stay focused and organized as it is very easy to get overwhelmed with all the great options (what a great problem to have!). Also met the owner while I was there and she is just as down to earth and friendly as her staff. You can tell they all really love working there and want to be a part of your special day by helping you the best they can. Highly recommend. -
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Claire Sent on 07/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a wonderful experience at Suite Bridal. I went with my mom and sister for a Saturday morning appointment, and we had the store to ourselves for most of the appointment time. Everyone in the store was so helpful and accommodating, especially Liana, who we were working with mostly. I showed them a few pictures of dresses I liked, and they went through and picked out several dresses they thought I would like based on what I told them. The store isn't huge, but they have a great selection of beautiful dresses that are priced really well! The store is organized by designer, which makes it easier to sort through and find dresses to try on. I only tried on 3 or 4 dresses before I found one that I absolutely LOVED, and it looked just like one of the pictures I had showed them. After I found "the dress", they brought out different options for veils, jewelry, sashes, etc. They also showed me how the dress would look after alterations, which they don't provide in house, but do have recommended vendors. All in all, I had a really great experience at Suite Bridal and would recommend it to anyone looking for a dress! -
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Demetria Sent on 06/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful experience finding my wedding dress at Suite Bridal! Leanna was friendly, enthusiastic and very knowledgeable. She helped me find dresses based on what I thought I wanted as well as what was most flattering to my body type. And she was super patient and helpful when I realized I wanted a different style than I originally thought. The owner is vivacious and really knows what she's doing. She went over my measurements with me to explain the sizing. Overall a great experience, and I don't usually like shopping! -
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Sharon Sent on 05/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suite Bridal was the most organized boutique that I visited during my dress shopping. When you get there, the associate gives you clips to mark which dresses you like and she'll pull them for you. After I've picked some dresses, they also suggested some for me. I actually ended up with a dress that I NEVER would have selected. The dresses have photos attached to them so you can see what it looks like on a person, which is so helpful when looking around. The boutique itself looks small from but it has so many amazing dresses to choose from. And you have to have an appointment to go so you don't feel overwhelmed by lots of people around you. The ladies really know what they're talking about. I had such an amazing time there and was so happy to find my dress there :) -
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Savannah Sent on 05/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely adore Suite Bridal and all of the employees. They were easy going and allowed me to take my time trying on dresses. When I found a gown I loved but it missed a certain element that I had dreamed of having, the team at Suite Bridal worked with me to add a bolero that turned it into the gown of my dreams! I shopped with my sister, who was also looking for a gown, and we each got our individual attention and felt bridal and special when we were shopping. The team at Suite Bridal works hard to help you find the perfect gown, and I loved the moderate prices!! I would recommend this shop to absolutely everyone! -
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User2102101 Sent on 04/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a wonderful time finding my wedding gown at Suite Bridal! My wedding is in September, so I walked into Suite knowing I had a time crunch on my hands, and explained that to my consultant Sarah. She was excellent in going over all the options that were available to me. Sarah listened to all of my concerns, made suggestions when I needed them, and pulled many dresses that I normally wouldn't have. She worked with me to find a dress that I loved, and made the process not only simple, but a lot of fun. In addition to Sarah, the owner Lorraine took my measurements and went over the dress process with me as well. A wonderful group of ladies to spend an afternoon with! -
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Molly Sent on 03/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a phenomenal experience at Suite Bridal! The store is very easy to shop. Each dress has a model picture of the dress, the designer and price clearly listed. You don't have to guess what type of cut a dress is based on the way it is hanging which is very helpful. No one was pushy at all! I made thres trips to the store, by myself and then twice with different family members. Each trip they were just as accommodating as the first. I purchased my dress today from Alicia and the attitude of the staff and overall experience at suite bridal made the day super special. Thank you to everyone there. I HIGHLY recommend this dress shop. -
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Heather Sent on 02/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the absolute best dress shopping experience at Suite Bridal. Leslie helped me find the perfect wedding gown! She was so knowledgeable about the many styles, colors, design options of each dress. She was patient, kind, and accommodating throughout the entire appointment. She also kept my budget in mind and was up front about any additional costs I would incur with various changes/accessories. Leslie also has an eye for detail and impeccable taste- once I picked my gown, she helped me accessorize with a belt and veil. I can't say enough good things about Suite Bridal! Leslie and Alicia know their wedding gowns and were such a joy to work with! -
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User2432689 Sent on 01/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow!!! I popped in because I live in the neighborhood thinking it would be the first of many dress hunting stops. But they have so many to choose from at multiple price points. I was blown away and found my dream dress under budget. Sarah was so personable and professional. Perfect place to start--and end!--your search! -
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Marissa Sent on 01/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suite Bridal was our first stop for wedding dress shopping. The store is lovely and has so many options that are very affordable. We worked with Leslie who was an absolute pleasure! She let us pick out what we liked initially but once she had a feel for my style she picked out great dresses. She guaranteed me that if my perfect dress was in the store she would find it and she was right! I ended up picking a dress that she found for me. This store has such a personal touch with no one putting pressure on you. I stopped by to look at dresses then went to some other shops and returned to rethink my choices. Throughout that whole process I felt like Leslie really wanted to help me decide on the dress that would make me feel the best and not just the dress in her shop. I would absolutely recommend Suite Bridal to anyone looking for a dress. -
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User1954685 Sent on 12/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Though I ended up having someone custom make my wedding dress, this place was amazing!! Such a cute shop and Such a happy experience to remember even though I didn't end up purchasing. Each dress has a photo hanging from it of what it looks like ON, which was really neat and really helpful! Alisha was AWESOME. Super friendly, super helpful and very responsive! Definitely recommend this place- at least go take a look, you'll be glad you did! -
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Jewel Sent on 11/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suite Bridal was the first stop on my journey to find my dream wedding dress. My family and I walked in and was greeted with the nicest staff. Alicia was my consultant and she explained the entire process step by step. While making sure I was a priority she made my family feel just as special. She listened to my wants and also merged that with her ideas. I had a rack of dresses to try on but as she listened to me when I tried dresses on she in return would eliminate dresses that did not fit my style. Needless to say I said yes to two dresses that day. My experience with Alicia and the rest of the staff was so warm, inviting, and most importantly I was not pressured that day to purchase a dress. I had other appointments lined up but after that experience I cancelled them all and went back a day later and said YES to the dress of my DREAMS!!!!! Alicia is awesome!!!!! -
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User1893536 Sent on 10/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had a lovely time shopping for my wedding gown thanks to this wonderful store. Thank you Sarah so much for helping me!. I really enjoyed the whole experience. Everyone was so nice. I loved the feel of the store. They had a great selection! It was a special experience. -
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Kelly Sent on 10/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had an OUTSTANDING experience working with Suite Bridal. When I first walked in to the store (my very first bridal appointment ever), I was excited by the amazing inventory- so many options!! Working with Alicia was wonderful start to finish. She was personally invested in helping me find my perfect gown. She listened to me, gave great advice, pulled dresses that went with what I wanted and had so much patience with me during my appointments. And she is quite the cheerleader! I joked with her that she was my wedding therapist because she was so easy to talk to throughout the appointments. She was the best consultant I could have ever asked for, and my experience was a dream come true. I would recommend Suite Bridal without reservation- and I'm very picky!! I can't wait for my dress to come in so that I have a reason to go back to the store and see Alicia and the rest of the Suite Bridal Team! -
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Katy Sent on 09/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alicia and Leslie were unbelievably helpful and patient when I was looking for my dress. The first one I tried on at my first visit turned out to be THE dress, it just took me 3 trips back and several emails and phone calls for me to realize it! Alicia's hugs and reassurance were just what I needed. Thank you so much for helping me!! -
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Hillary Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are looking for a wedding dress, this is the only place you need to go! Alicia and Ebony made it such a fun and memorable experience. Suite Bridal has a great selection of gowns that you wouldn't find at a lot of other bridal stores. They were actually the only store in Atlanta that had the dress I wanted to try on so I know that the selection they have isn't that of your average bridal store. From the moment I called to see if they had a dress I was looking to try on to the purchase of my gown, I can't say enough about how amazing and professional they were. I cannot recommend them highly enough! Don't go to one of those chain bridal stores and go see Alicia and Ebony at Suite Bridal for an amazing experience! -
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Lee Sent on 08/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone at Suite Bridal was very pleasant and great to work with! -
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Shay Sent on 08/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved my experience at Suite Bridal! This small, intimate boutique is beautiful inside. Alicia was helpful, attentive, and an absolute delight to work with. The rest of the staff (Ebony and Leslie) made me feel very welcome and comfortable throughout my appointment. The dress selection is great and the prices and quality are excellent, as well. Best of all, I found the PERFECT dress and I don't know who was more excited- myself or the sweet team at Suite Bridal! Thank you for making this such a special experience for myself, my mom, and my dear friends who joined me! Y'all are the BEST!
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Phoebe Sent on 08/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Leslie was great (I even followed her from La Raine's to Suite Bridal, once it opened). She was really fun to work with and super supportive. Trying on dresses wound up being a really fun experience and everyone I met at Suite Bridal was lovely and helpful. -
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Rachael Sent on 08/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is place is a great place to go for your wedding dress. I got mine here and i got a dress that helped my wedding to be my dream wedding. The ladies here were amazing with helping and knowing what they are doing and making my experience wonderful!!! This is a place to go for your wedding dress!!! -
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Judy Sent on 08/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All the girls were sweet and easy going. Ebony was fun to work with. So happy I found my perfect dress here! -
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Kiana Sent on 09/05/20184.9 out of 5 rating4.9-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First of all – the price range here is wonderful! It was refreshing to pick through dresses and not have to worry about whether or not we could afford a dress I liked because the WHOLE STORE was in my price range! Also, Sara who helped us was so fun and creative! I said I liked a dress, except for the straps, so she tucked them in and grabbed a lace and showed us a strap we could create, which I liked much better! She also suggested spray-on Band-Aid to protect my skin from rubbing against beading. I definitely recommend stopping by this store and visiting Sara, especially if you like lace and some bling and don’t want to break the bank. -
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Tammy Sent on 09/02/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had done our research before we went; knowing the designer of the gown we were looking for. We were so pleased that they had it here, and our experience was WONDERFUL!
Our consultant , Lesley, was so helpful and knowledgeable. It was such a special experience, and we felt very pampered. Great little boutique, I highly recommend this shop. -
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Angie Sent on 03/03/20154.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Had such a great time shopping for my gown at Suite Bridal. Alicia was a joy to work with, she is very professional and patient- The staff here really makes this experience a unforgettable one. They have a wide variety of gown styles and prices, and the little boutique is just so cozy and beautiful! -
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Tina Sent on 08/15/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The staff at Suite Bridal were so helpful in answering my questions and being honest about what dress would or did look good on me. Alicia also called me to let me know that their sample sale was happening before my scheduled appointment, which allowed me to get my dream dress...so thankful to her!
Beautiful dresses, helpful and happy staff, cute boutique environment...perfect experience for a bride! -
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User1939438 Sent on 10/15/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
I absolutely LOVED my experience at Suite Bridal! I recently purchased my wedding dress there last weekend. The women are fantastic and really know how to listen and pick out the dress that flatters your body the most. I love how clipped on each dress is a photo of the dress on a real person - it really helps you visualize the dress while it is hanging on the rack. I highly recommend Suite Bridal to any new brides! -
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Torrey Sent on 12/18/20164.1 out of 5 rating4.1
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Quality of service 4.5 out of 5 rating4.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
Loved it! I had been to a couple other places around Atlanta that day, but this was the only place that made me feel like I was a bride to be. They had a special spot laid out for me to show off the dresses I was trying on and helped me a create a look, not just try on a dress. Only critique I would have, is they are very hard to get a hold of after the fact. Had to call them and leave a couple messages before I heard back. The dress I received was exactly what I ordered, sizing was exactly what I was expecting and they measured the height perfectly. -
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Kelley Sent on 09/10/20154 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 2.5 out of 5 rating2.5
Although I did not end up buying my dress here, I truly enjoyed my experience at Suite Bridal. They have a great selection of affordable dresses and the team is very accommodating. Definitely worth checking out. -
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User2465894 Sent on 12/13/20152.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 1 out of 5 rating1.0
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Flexibility 2 out of 5 rating2.0
They are very nice and helpful, but the type of dress I had in mind I didn't really see there, but they brought out this one dress that was on sale and it was a sample dress that was actually 4 sizes too big for me. They put it on my me and adjusted it to look exactly like the dress I dreamed of, but they don't do alterations. They told me I could take it any where and have it adjusted into the dream dress they pinned and made it look like on me but that was in fact very untrue. Most dress boutiques only adjust dresses that you purchased there only so it was hard to find someone to help me. Also it is impossible to do the they things they said could be done to a dress that was 4 sizes too big for me. I took it to my local seamstress and she tried her best but the day of the dress ended up looking so bulky and heavy, I had to get a reception dress, I made it work but I wish they hadn't told me whatever just to get me to buy some dress they were trying to get rid of because there is no returns. I felt a little tricked and I look back on that dress with a lot of regret now. I felt pressure to buy it that day because they said another girl came in for it that day but left to think about it and she may be back later. I came from out of town so I felt a lot of pressure that day and they talked the dress up a lot, I wish I would have went with my gut when they first put it on me instead of letting them talk me into it. -
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Pamela Sent on 10/19/20232 out of 5 rating2.0
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Alteration Gone bad
The vision was a beautiful wedding on the beach…. My dress was really reflective and though it was outside of my budget, I decided to go with the dress I chose because all I could envision was the water as the backdrop and how gorgeous I would be in my dress… with the alterations I was concerned because they decided to order such a big size but they insisted it was what was needed to get the fit needed. I inquired bout the price… I was told it would be between $400-$500 but shouldn’t be that much since I was going with a simple bustle.. I picked up my dress 2 days before my wedding… the dress fit pretty well except for the back of the dress.. it needed tacking…I asked if I needed to put the dress back on after the the tacking was completed but the seamstress stated it was not necessary…. I get to the cash register and I’m told the price is $760… I was in shock! But I had no choice, my wedding was in 2 days!… I received a call later from the owner who stated he reviewed the charges and I was overcharged by $100 …. What?!… how can this be? would they have ever caught this error had I not inquired?Also it seemed I was overcharged by more than that according to the notes I glanced at regarding the individual prices of each alteration made, but he stated that was all he could do! On the day of my wedding the back I made the best of things despite my experience….Here it is I was walking down the aisle thinking all was well and my bra was showing the entire time and my guests saw it for most of the wedding… when I received my pictures… I could see it clearly… this may not mean much to some but this has been so disheartening to say the least…. When I reached back out to owner all he could say was that they will use this as a learning experience… suddenly tears flowed down my face. As a nurse I have been intentional about the care I give and would do all I could to impact patient satisfaction by ensuring positive outcomes…there was no compassion and no attempt to understand my pain…. No attempt at resolve…. If this was his daughter… there is no way this would be acceptable! -
Quality of service
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Rose Sent on 03/10/20241 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do NOT go to Melissa for Alterations!!!
Do NOT go to Melissa for alterations! It is with great regret that I feel compelled to share my experience, hoping to prevent others from encountering similar issues.
First and foremost, the alterations performed on the wedding dress were far from satisfactory. Melissa implemented the wrong type of bustle, a critical aspect of any bridal gown fitting. When this error was brought to her attention, there was a complete lack of accountability on her part. This left us with a gown that did not meet our expectations, jeopardizing the essence of such a special occasion.
What exacerbated the situation was the audacious decision to charge us for her mistake. Rectifying this billing error became an uphill battle, requiring us to engage in a lengthy argument to remove the unjustified extra charge. A bride should not be burdened with the consequences of a seamstress's oversight, especially when rectifying the mistake involves additional stress and effort on the customer's part.
Moreover, the overall demeanor exhibited by Melissa during the alteration process was highly unprofessional. Minor adjustments, crucial for achieving a perfect fit and appearance, were met with extreme defensiveness. This not only hindered the desired outcome but also marred the joyous experience of fitting a wedding dress on multiple occasions.
A bride deserves to feel that her wedding dress fits flawlessly and looks perfect, and sadly, Melissa fell short of delivering this vision. The condescending and rude manner in which she communicated further added to the distress. When confronted about this behavior, her response was shockingly unprofessional—aggressively closing curtains, throwing the bridal gown onto a chair, and creating an uncomfortable atmosphere for the customers.
In light of these distressing experiences, I implore future brides to avoid Melissa's services and seek alternatives from other seamstresses. A wedding dress alteration should be a positive and collaborative process, and unfortunately, Melissa failed to uphold these standards. -
Quality of service
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