Sugar Press Reviews

16 | Tustin, CA
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16 Reviews for Sugar Press

Recommended by 97% of couples

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.8
  • Flexibility 4.9
  • Value 4.8
  • Average response time 4.9

Awards

16

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  • Laura

    Laura · Married on 07/20/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely Amazing!!!

    Sugar Press does an incredible job! I absolutely love how our wedding invitations turned out. They are great to work with, very responsive, and extremely helpful. They really listen to your suggestions and their work is fantastic. So many guests commented on our beautiful our wedding invitations were!

    Sent on 10/03/2019
  • Erin

    Erin · Married on 05/06/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Both Casey and Lily have been AMAZING to work with! My fiancé and I went in to their adorable store to start the process of ordering our wedding save the dates and invitations. Casey was extremely friendly and knowledgeable with everything. She helped us figure out what we wanted and quoted us a good price. Now that our wedding passed, let me tell you our save the dates, rsvp cards and invitations are EXACTLY what I envisioned they would look like. Lily did a fantastic job with everything! Lily and Casey are great at responding to my emails in a timely fashion with requests or questions I have. I would HIGHLY recommend seeking them out for any invitations you may need. My mom even decided to use them to make my bridal shower invitations after seeing how wonderful our save the dates turned out. Love this place and so thankful I was told about them!

    Sent on 05/25/2017
  • M

    Molly · Married on 06/27/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Working with Jenni at Sugar Press was wonderful! She has a wealth of knowledge about invitations and etiquette and incredible experience that makes her one of the best. She listened to exactly what we wanted and she delivered and then some. Our invitations were elegant and classy; our place cards were beautiful and simple; our table numbers were perfect as were our programs.
    We were extremely happy with everything!

    Sent on 07/15/2015
  • E

    Erin · Married on 06/13/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When I first met with Jeni I had no idea what type of invitation I wanted. She was patient with walking through many examples to ultimately land on exactly what I had to have. She was then very flexible when it came to customizing the invitation at the price point that fit my budget!

    Sent on 07/27/2014
  • K

    Kristin · Married on 10/05/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My fiance and I met with Jenni to get an idea of what look we were going for with our save-the-dates and invitations. She blew us away! Within just a few minutes of talking to us and learning about the vision we had for our wedding, Jenni was able to dig right in and get the job done. Within an hour, we had nailed down the design and wording for the save-the-dates and the invitations. She made it so simple!

    We got proofs within a day and we were well on our way to inviting our guests!

    When we received the save-the-dates and the invitations, we were just amazed at how beautiful they turned out. Jenni and her team are clearly very talented and they really put every effort into the details.

    I was so enamored with Jenni's skills that I asked Jenni to do our escort cards as well. When I asked her to do them, I said "Ivory-colored paper. I don't care about font or details - I leave that up to you. You know our style." And boy, does she ever! When we got the escort cards back...I was equally impressed. She added details so that the escort cards fit in seamlessly with our invitations and save the dates.

    It really says something when someone does such an amazing job making your vision come to life that you just say "hey - I trust you to do this." I did just that - Jenni had already proven her talent two times before...and the third time was no different.

    She was SO fast to respond and SUPER patient with last minute changes (I sent her at least 3 "final" copies of the escort card list...).

    Trust the girls at Sugar Press - you won't be disappointed!

    Sent on 10/29/2013

    Sugar Press's reply:

    Thank you Kristin! We loved working with you & your fiancee! Please send a photo from your day! We love seeing that stuff and always miss out! ;)
  • N

    Nick and Lauren · Married on 06/29/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When we first met with Jeni Nielsen we were amazed with how personable she was and just how much she wanted to make our day so perfect. She helped us choose and design each of our invites for every event leading up to and for our wedding day at her store Sugar-Press. She met us at our caterers to help us choose the food and linens, tables, and absolutely everything else they offered! She had us meet with Chris the DJ and helped plan out every minute of our big day with him leading the way. We showed her all of our inspiration but gave her free reign over almost every choice and every person used and really let her be the creative artist she is. We trusted her with every part of our wedding from dessert to flowers, dining area set up to ceremony seating. She made every detail big and small and blew us away with her creativity. Literally every single inch of the property was created by Jeni and her amazing team of people she hand picked to make our wedding day the best day of our lives. Every second went seamlessly and she was there to make sure not one hiccup made it back to us. She wanted our day to be all about us and took care of everything so we didn’t have to. She is truly unbelievably great at what she does and we will never recommend another person. She can truly be a team player and be in charge of everything all at once and she will do everything in her power to ensure you have the best day of your life. We owe our special day to her and her team and will forever be greatful!

    Sent on 10/27/2013
  • D

    Daniela · Married on 03/30/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    This place is absolutely amazing. Their store is so pretty it inspires you to do beautiful things. My invitations were just like I wanted them very elegant, yet simple and pretty at the same time. They customize everything and working with them is great. They gave me ideas and helped me come up with exactly what I wanted. They also made the menus, placement cards and table numbers and everything looked gorgeous. I loved everything they did!

    Sent on 04/10/2013
  • W

    Wendy · Married on 06/10/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jeni and her team are amazing! After ordering invitations from them (great selection and she will work with any budget), they also designed matching menus, place cards, programs, and a monogram that we used on the cake. She also knew a lot about etiquette, which was a huge help when it came to wording and designing everything. Sugar Press was easy, fun, and an absolute pleasure to work with.

    Sent on 07/05/2012
  • N

    Nicole · Married on 05/05/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our invitations were beautiful (wedding & bridal shower). Sugar Press works within your budget and finds something that you absolutely love. They are so creative and put together packages and ideas that are just so great!

    Sent on 05/21/2012
  • P

    Paula · Married on 09/03/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sugar Press did my Invitations, Ceremony Cards, Dinner Menus, Table Numbers, and Place Cards. They all turned out beautifully. They incorporated my sister-in-law's special designs on all the pieces and they looked perfect! I highly recommend Sugar Press!

    Sent on 01/19/2012
  • A

    Angela · Married on 07/10/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are so happy with Sugar Press! The girls there are amazing (Jeni especially)! We loved our invitations and our place cards! We did custom invitations and Jeni did an awesome job on them! She's super helpful with suggestions on wording, colors and design. And, we emailed back and forth until we felt the invitation was just perfect! Also, the price was really reasonable. They are fast and everything is done to perfection! We'll definitely use Sugar Press again for all our invitations too! Thank you Sugar Press!! :-)

    Sent on 07/22/2010
  • Charlene

    Charlene · Married on 07/03/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My invitations were gorgeous! Jeni and all the ladies at Sugar Press were so easy to work with - they really helped me make sure I picked the best possible invitations. I loved them, and so did my guests. I will be sure to use Sugar Press for all of my future invitation needs!

    Sent on 07/15/2010
  • Marylou

    Marylou · Married on 11/28/2010

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We hired sugar press to do custom invites menus and programs for our wedding. My experience was great! Customer service was outstanding. The girls there were extremely helpfull and had great ideas. The final product was amazing!!! They came out even better than I imagined and I got soo many compliments. They are a little on the pricey side but the quality and uniqueness was way worth the money! Would highly recommend this company.

    Sent on 02/21/2011
  • P

    Heather · Married on 10/22/2016

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We loved working with Sugar Press to design unique invitations that fit with our theme. We had looked at dozens of invitation books, but neither my husband or I wanted a traditional formal invitation suite. Sugar Press was the only place that showed us other options and we found the perfect fit for us - a simple card back with real wood and finished with twine. Although it can get pricey, Sugar Press broke down all of the costs and worked with us to figure out where we could save by doing certain parts ourselves (like assembling the cards and tying the twine). The team was very responsive to all of our requests, and worked with us to make whatever tweaks we wanted to the proof (even on the tenth go-round) as we finalized the text and design of the invitations. Sugar Press provided individualized attention to help us design the perfect invitation to set the tone for our wedding!

    Sent on 12/04/2016
  • B

    Bridget+Andra · Married on 11/03/2012

    4.4
    • Quality of service:
      4.5
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      3.5

    Sugar Press published such timeless and classic invitations + wedding programs + personalized menus...they took all of my design ideas and delivered exceptional pieces that I will keep and admire forever...We received so many compliments on our invitations - I was completely satisfied with their work! A bit pricey in comparison to some of the other vendors I looked at - but we definitely got what we paid for - I was extremely pleased!!

    Sent on 11/14/2012
  • Z

    Kimberly · Married on 04/21/2012

    3.8
    • Quality of service:
      3.5
    • Responsiveness:
      4.0
    • Value:
      3.5
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    My invitations were designed from scratch. They turned out absolutely beautiful, but there was a typo on the back of the RSVP envelopes. My fiance's last name was missing the last letter. That piece of the invitation was never sent to me to proof read, or I would have caught it. Since his last name was in several different areas of the invitations I feel they should have caught it. When I notified them of this, they apologized, but nothing further was offered to remedy the situation. I am confident that they would have reprinted them at no charge, but unfortunately there wasn't enough time to do this. There also was a miscommunication with the amount ordered, which caused quite a headache to fix at the last minute with back up invitations. Overall I loved the way the invitations turned out, but a few errors kind of left a bad taste, especially for the cost. I think a few people handled my order, so this is what may have led to the issues. I do know that Sugar Press has a great reputation though and I think usually they do exceptional work.

    Sent on 04/30/2012