Suburban Bridal Reviews
View more informationReviews
3.2 out of 5 rating
77 Reviews
3.2
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Quality of service 3.1 out of 5 rating
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Average response time 3.1 out of 5 rating
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Professionalism 3.2 out of 5 rating
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Value 3.3 out of 5 rating
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Flexibility 3.1 out of 5 rating
62%
Recommended by couples
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Gudson Sent on 02/23/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Lisa Lou Collectiin
I found the Perfect dress! Paid less than I expected to pay! Kim was awesome helping me nail down what I wanted. The owner was so sweet giving me advice on the most flattering designs and also giving me advice on flowers! Thank you for making my experience amazing. I'll post pics after the ceremony! -
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C Rangel Sent on 09/26/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Bridal Experience
I had such a great experience at this bridal store. Mary Lou & Jacquie were both absolute angels. So helpful, funny and kind. I highly recommend this place as not only are they wonderful people but the dresses are GORGEOUS. I had gone to 2 other stores before this one and never loved a dress I tried on and I felt so defeated. Then I came to Suburban Bridal & I immediately LOVED so many dresses right off the bat. It was hard to even make the decision because I loved several! Thank you again Suburban Bridal for making this so special for me! -
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Abby B. Sent on 10/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
above & beyond
This was the first & only place I needed to find my wedding dress. We had the salon all to ourselves for the appointment which made the experience so intimate. Kim, my consultant was absolutely amazing and i she pulled the perfect gowns out of their large selection for me after only hearing a brief summary of what i was looking for. Kim made the experience so much fun & so personal. It was the best experience I could have asked for!Suburban Bridal's reply:
Awwww thank you so so much Abby! It was such a pleasure to meet you and your family! It was a truly fun day for me as well! I LOVE what I do! 😊. You are going to look so incredibly beautiful on your special day and I cannot wait to see you all dolled up so please try not to forget to send pics after all the craziness dies down! We will be in touch as soon as YOUR gown arrives! I am so happy for you! 🤗❤️ -
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Savannah M. Sent on 11/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very helpful, good availability
I had a great experience at Suburban Bridal. I was able to make an appointment as early as the next day when I called on a weekend. This worked great for last minute plans with family/friends to attend. This was the first and only appointment I needed to find my dream dress! I went in not having a clue what I liked and left feeling so excited to have found my dress so easily. Christine was a great help! She was very genuine and informative, she helped me in and out of all the dresses so my family could just relax. We looked at the display dresses and she picked out a bunch in the back for me to try. I only tried on five or so dresses before I found my dress. Also, I had the pleasure of meeting Mary Lou and she was wonderful! Mary Lou had great advice and it made me feel good knowing she designed the dress I bought. -
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Sarai N. Sent on 01/20/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding dress
Amazing people! I found my dream dress here and i’ve never been happier! All the ladies were incredible to work with and very willing to help make adjustments to the schedule as i was coming from a different state. loved the entire experience, definitely recommend!!⭐️⭐️⭐️⭐️⭐️ -
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Featured
Angela B. Sent on 10/07/20195 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Dream Wedding Dress Experience
I cannot speak highly enough about the people at this bridal shop. My mom came to visit me one weekend from Wyoming and, as we were looking at other shops, I felt like I was simply a customer; I was just another number or appointment to them.
We randomly looked up bridal shops in Omaha on Google Maps and thankfully stumbled upon Suburban Bridal. From the moment I walked in and began trying on dresses Jacque made me feel so, so special. When I first walked in, she had me take a look at the different dresses on display and asked me what I liked and didn't like about each dress. She went to the back and found a bunch of dresses in my "style" and she ended up helping me find my dream gown.
A week later when I went with my sisters to show them my top three gowns, their jaws dropped when they saw THAT dress; I felt like a princess. My dress experience felt like one I could only dream of. All of the women who worked there, including the owner Mary Lou, were helping me pick out my veil and taking into account exactly what I loved about each one.
I truly felt so, so special from the moment I walked into this store to the very moment that I said, "Yes to THE dress!" I will post another review with the shipping and alterations process but I have absolutely NO DOUBT in my mind that the review will be positive as well.
I could not recommend this place enough; get your dress from here! You will not regret it. Every single dress looks like it was thought out with such detail. Thank you all for everything! I cannot wait to send you pictures of it on our big day! -
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Heather M. Sent on 05/19/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above and Beyond
Christine spent over an hour and a half with me and didn't make me feel rushed. The other consultant and her were very cognizant of my budget and didn't even bring out any that were in the higher end of my budget of $1,000-$1,500. These gowns were all gorgeous with handmade lace at very reasonable prices. I left my consultation without a dress, but had one I was on the fence about. I went to two more salons that day and gave them a call close to closing time asking if I could try it on once more. They had it pulled and ready to go when I arrived. All I needed was to try it on again and I knew it was mine. I would highly recommend Suburban Bridal to anyone in the search for a wedding dress. My future sister-in-law found her wedding dress here too. I spent about $1,300 for the dress, veil, and tax on them. -
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Amanda R. Sent on 09/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service, best place in Omaha
After shopping at almost every bridal shop in town and feeling discouraged I walked into Suburban Bridal. The lady’s were very helpful. The owner was there and helped me customized my dress. I love the friendly assistants and no pressure to purchase. Best in Omaha! -
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Frankie C. Sent on 10/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So glad I purchased my dress at Suburban Bridal!
I found my dream dress quick and easy thanks to Kim! She knew exactly what I wanted and made sure that’s what I got. I only tried on 2 dresses and I knew it was my dress. So thankful for such a great experience, I would definitely recommend! -
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Alyx Sent on 07/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I received so many compliments!
The lovely woman who owns this boutique sold me my dress, and THEN told me she designed it! She knew so much about the fabric, and I was the only one in the small store. It was a wonderful experience. The dress was cheaper than it would have been elsewhere (about 1/3 the cost). I would recommend this place 1000 times over! -
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Sara Sent on 06/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was amazing and treated me like a princess! I said yes to the dress! -
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A Sent on 08/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My sister bought her dress here, so I knew there wasn't any place else to shop and there certainly wasn't! My experience has been great! They have directed me all along the way. Everything is turning out perfectly. They have an outstanding selection. Their staff is great. They will either get hands on to help you or let you do it more yourself to figure out what you want. Not to mention the prices are great! -
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Sarah Sent on 05/11/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love this place! I had a very tight budget and not only did I have one dress to look at (like other snooty bridalshops around town), I had several that I had to choose between! I was so excited, the staff was so helpful and had lots of input! I would recommend to everyone, CHECK THEM OUT!! -
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Sarah Sent on 03/12/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dresses, nice people, clean store. Can't ask for more. Exceptional; Highly Recommended. -
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Jeana Sent on 03/11/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Really nice people. Beautiful store. Loved my dress. Go check it out. -
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Jj Sent on 03/11/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If I had one word to describe my experience with Suburban Bridals it would be WONDERFUL! First off, Quality of Service, they always listened to what I wanted and then helped me find it. I had been several other places to look for a dress and none of them seemed to care about what I wanted. Second, Responsiveness, if I ever had a question they always answered right away. If they didn't have the answer at the time they would find out for me and call me back as soon as they could. Third, Professionalism, the ladies at the store always greeted me with a smile and were ready to help me at anytime. I really enjoyed going into the store because they always made me feel like a princess. Fourth, Value for Cost, I was shocked how inexpensive my dress was considering the couture build of the dress. The fabric of my dress was amazing and it was built so wonderfully, I looked 15 pounds lighter in my dress. Last of all, Flexibility, they have great hours to fit any schedule. Suburban Bridals is open late four nights a week and they are open on both weekend days. The only thing they could do to make their hours better is to have been open 24 hrs a day so I could have spent every free moment with my dress...lol...just kidding, they are awesome. I would recommend Suburban Bridals to everyone. I looked for my dress at several stores in Nebraska, Iowa, and Kansas. They are hands down the best store in all three states. Don't waste your time or money going anywhere else. Go to Suburban Bridals and have the once in a lifetime WONDERFUL experience they provide. -
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Jana Sent on 03/11/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love Suburban Bridals. You must go there. You will love it. Thanks you ladies of Suburban Bridals. -
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K Sent on 10/14/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved shopping here. Best store in Omaha! I will recommend this store to everyone. I had a great time every time I went to Suburban Bridals. My dress was so beautiful. Everyone was so helpful and nice. Hortence did my alterations and she pressed and bustled my dress for free. I am sad my wedding is over because I don't have a reason to go in and chat with the girls anymore. You have to shop here, you will love it. They will make you feel so wonderful! Can't thank them enough for what they have done for me. -
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J Sent on 02/10/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Every one was very kind, helpful, and always smiling. Carly made me feel my wedding day concerns were very important to her. I will send everyone I know to Suburban Bridals. -
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Melissa Sent on 11/25/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I orginally went to David's Bridal to find a dress and they wouldn't even look at us without an appointment. So we went to Suburban Bridal and they helped us right away. They asked me what kind of style I was looking for and even helped me find the accessories to go with my dress. I was able to find a dress in my price range and even had a great selection to choose from! -
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Stuart Sent on 05/31/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
These guys were the friendliest store around! I went to them all to find the dress, actually fould it at another store, but my consultant told me to make sure I price check before I buy, they try to beat! I had gone back to order my dress and the other store where the dress was had "a price increase" of $400.00! I called these guys and they had said there was a recent increase but it was the price that I had seen before, not $400 higher! They even called the manufacturer to make sure the dress would be able to be here in time! You need to check this store out...they like to help the consumer not gouge them! -
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Anne Sent on 01/16/20114.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I don't know why people are giving such bad reviews to Suburban Bridal- I had a great experience there. After a long day of shopping we showed up here at the end of the day without an appointment- because I had just heard about it that day- and they still squeezed me in to their busy day and provided me with great service! I fell in love with a gown there- and all the gowns I tried on I liked a thousand times better than any other bridal shop I went to that day (David's Bridal, Bridal Traditions, Bridal Details).
I have nothing bad to say about Suburban Bridal. It was recommended to me by a friend who got her wedding dress there and raved about how great it was. Bridal traditions, on the other hand, was the worst experience of my life. They do not allow appointments, therefore when you go on a weekend you will stand in the store waiting for an hour just to be acknowledged and when you get a room to try on dresses they don't interact with you whatsoever. -
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Joleen Sent on 08/08/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was great for me, though I wish I could have gotten a slightly better price. -
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Gricel Sent on 05/03/20204.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my dream dress!!
I truly had an amazing experience here at Suburban Bridal. The owner and her assistant were so sweet , She was very helpful & I totally recommend brides comming here to find there dream dress -
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Pamela Sent on 07/04/20174.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did a great job helping to pick out my dream dress. The owner Mary Lou was very helpful and when there was a mistake by a new hire, she was very quick to make it right. They were great! -
Quality of service
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