Spruce St Studios Reviews

52 | Shelbyville, IL
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52 Reviews for Spruce St Studios

Recommended by 96% of couples

4.8 out of 5.0
  • Quality of service 4.8
  • Professionalism 4.8
  • Flexibility 4.8
  • Value 4.8
  • Average response time 4.7

Awards

52

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  • H

    Hunter · Married on 06/10/2017

    3.2
    • Quality of service:
      3.0
    • Responsiveness:
      2.5
    • Value:
      4.0
    • Flexibility:
      3.5
    • Professionalism:
      3.0

    The venue it self was beautiful! We had a few issues with the bartender that they provided. They had some last minute requests about when our decorations needed to be removed, which was never mentioned at prior meetings. So the morning of our event, they told us decorations needed to be out of a certain area of the building and that time coincided with our cocktail hour. At times, it was hard to contact anyone in regards to questions we had. But as I said, the venue was exactly what we wanted in decor/location/setup.

    Sent on 06/26/2017
  • User5556243 · 2+ years ago

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    Very unprofessional. Had an all around bad experience. Staff was rude. Unorganized after going to a meeting to plan how everything was to be. Venue was extremely hot. Bartender was awful. All around terrible experience. I wouldnt reccomend this place. I guarantee none of our guests would either.

    Sent on 09/01/2016

    Spruce St Studios's reply:

    As a venue we aim to please every client that walks through our doors. We provided the venue space and decoration rentals for this event. Although we try our best to exceed the expectations of our customers, we are very sorry we could not meet those of this client as we were not able to find our errors from the venues perspective. Here's our promotional time lapse video of this beautiful event.
    https://www.youtube.com/watch?v=qSFk44YMJMI&feature=youtu.be