Springvale Golf Course and Ballroom Reviews
Springvale Golf Course and Ballroom
North Olmsted, OH4.8 out of 5 rating, 71 reviews
4.8
71 reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
71 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
71
+15
User photos
Weddingwire
4.8/5
71 reviews
Google
4.4/5
398 reviews
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Featured
Michelle Sent on 10/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue with exceptional service
My husband and I got married at Springvale Ballroom on Friday August 21, 2020. It was by far the most beautiful day of my life, thanks to Springvale. The Event Coordinator Brittani was outstanding. She was easy to communicate with and quick to respond to our calls and emails. She helped us every step of the way and kept us up to date with the new restrictions. Our ceremony was outside under these beautiful pine trees on the golf course. The set up was just perfect.
The ballroom was stunning. Springvale and their staff set everything up as we visioned it to be. The staff was professional, accommodating and easy to talk to. All of our guest said they felt safe and had a great time.
I wish we could do it all over again just the same:)
Thank you Springvale, Brittani and your staff for making our day perfect. We will be forever thankful.
Love, Michelle and Kyle:)-
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+3 photos
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Shannon Sent on 06/03/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A beautiful venue at an amazing value!
We recently had our wedding ceremony and reception at Springvale in May 2025. We had such a wonderful experience. The venue coordinator, Erin, and staff were nothing but professional, communicative and helpful. They were so flexible with decor, letting us come and test out different decor items in the space, one of the only venues I found that allows you to keep your stuff there and pick up at a later date, they help set up and clean up so you can spend more time with loved ones, handle several vendor payments, and helped our day run smoothly. Beautiful indoor and outdoor space! We cannot recommend this venue enough!Springvale Golf Course and Ballroom's reply:
Thank you so much for your review Shannon! We truly enjoyed hosting your beautiful wedding here! :)
Sincerely,
Springvale ♡ -
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Brittany Sent on 11/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue!
My husband and I visited several venues during our planning process. When we visited Springvale, between the ambience of the ballroom and outdoor area, affordable and inclusive package, and great rapport with the wedding day coordinator, it was an easy decision going with Springvale! Their package includes linens, food, alcohol, cake, optional centerpieces, and set up/tear down. The serving staff, bartenders, and our Day of Coordinator Erin made us feel like a million bucks on our wedding day; the day went perfectly! Erin set up all of our decor beautifully and I even let her take some personal design opportunities for extra decor I wasn't sure how to use and she nailed it! Lastly, they were very accomodating to my husband and I while we were planning our wedding from a different state which was very important to us. Erin was very responsive and easy to reach was also amazing. We love Springvale and can't wait to go back here again for future events!Springvale Golf Course and Ballroom's reply:
Hi Mr. & Mrs. Morgan!
We are so happy to hear you enjoyed your experience here for such a special day!
The best of wishes to the two of you :)
Sincerely,
Springvale -
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Alyssa Sent on 09/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved everything about Springvale!
We are so happy that we chose Springvale for our wedding. Brittani was amazing, she helped make our wedding day run smoothly and kept me calm when I was nervous. She was quick to respond to any emails that I sent and made planning a wedding from out of state less stressful. The venue is absolutely beautiful inside as well as outside. We were married under the pine trees on the golf course which was gorgeous (and well protected from the sun). The food was great and there were many different options to choose from (they even had a delicious chickpea pasta for our gluten-free guests). If we had to do it all over again, we would choose Springvale in a heartbeat. -
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Judi Sent on 08/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Wedding
We had our daughter's wedding at Springvale on 8-17-2019. We were very fortunate to work with Brittani as our coordinator. She made all the planning so easy. The wedding was absolutely perfect. You have to go into the reception hall to see how beautiful it is. We had so many compliments on the venue. We also enjoyed an outside wedding among the pine trees. Food was delicious. Staff was wonderful. When you book with Springvale you can get a free wedding cake. Wildflour Bakery designed the cake. They give you samples so you can choose what flavor you want. We had a wonderful lady take a picture my daughter sent her and she designed it on the cake. It was beautiful and delicious. Thank you Brittani and all your staff for a wonderful experience!!! -
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Bailey Sent on 07/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This reception hall was the perfect match for me! We were living over an hour away and planning our wedding in the area and the staff at Springvale made it seem like there was no distance. After we had already paid the deposit and reserved the hall they went through a change in management for the ballroom and there was a miscommunication when it came to the final pricing but they did right by us and we walked away with a beautiful reception. My husband was able to golf a few weeks after the event for free, as part of the package, and they took care of all the set up and tear down of the event. All we had to do was drop off a box of decorations the day before and the day after we picked up the box, so easy!-
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+6 photos
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Michele Sent on 06/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married on 4/28/18, which is the last weekend of ‘Wedding Season’, so we were able to take advantage of discounts with a few vendors.
Right from the start, Kelsey was amazing to work with. She was helpful, patient, and bubbly. A few months later, she left the company and we were so nervous to have a replacement! Then came Brittani. She was also amazing- experienced, dedicated, and detailed. She is so friendly and eventhough she sees hundreds of couples- she really made us feel like we were special and our wedding was exciting. It is clear her main objective is creating the perfect event for her client.
Springvale is a classy, traditional, vintage-style ballroom. The gorgeous wood floors, giant bar, high ceilings with draped tulle and chandeliers were exactly what we wanted for our wedding. The room set up for our wedding allowed for a huge dance floor. This venue is great for large weddings because it’s not crowded at all. Very accommodating. We went to a tasting and got to choose some menu items which were all delicious.
We chose the chicken piccata and roast beef. On wedding day, the chicken didn’t have much sauce with it, so it was pretty bland. I was disappointed, but everything else was wonderful. They forgot to pour the champagne for the head table, so we had nothing to toast with. We were nervous about having enough bartenders for our crowd (a friend had said his daughters wedding had a line at the bar all night), so we sprung for a 3rd bartender. Not sure if we needed it for 220 people, but for sure there was no line at the bar. All of the staff was very friendly, efficient and accommodating.
Brittani made everything EASY. I love Springvale so -
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Ashley Sent on 11/25/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely fell in love with Springvale the first time I saw it. And Kelsey was so great to work. She was there every step of the way and made sure everything went smoothly. She really did make the planning process so much easier and less stressful. The food was great and they have a food tasting event twice a year for the brides and grooms. They also work with a cake lady, Anne, who did an amazing job with the cake. I couldn't be more pleased with how our wedding day went at Springvale. I would highly recommend choosing them for your venue! -
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Alyssa Sent on 09/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding venue. Kelsey was phenomenal to work with. I would highly recommend to anyone looking for a reception hall. -
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Jaclyn Sent on 07/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We couldn't be happier with our experience at Springvale Ballroom. We could not imagine our big day without the support of Kelsey and Vickie at Springvale. They were able to capture our vision and turn it into a dream come true. Kelsey was very responsive to emails and phone calls. She is also very accommodating to requests. Thank you Kelsey and Vickie! -
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Melissa Sent on 06/24/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were awesome, very accommodating and flexible! Helped made me feel relaxed with the planning. The big day was beautiful. -
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Angela Sent on 09/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey and the crew at Springvale helped to create a beautiful day for us! I live out of town and wanted a full service type of place and I absolutely got it with Springvale. 1) The ballroom is beautiful and I fell in love with it immediately. It was important for me to find a venue that was beautiful on the inside as well as outside as even though my plan was for an outdoor ceremony you can never trust Cleveland weather! We ended up having a beautiful day and did have the ceremony outside on the course and it was beautiful (tip: I reccomend a microphone if doing the ceremony outside - we didn't and while I think the guests could make out most of it I just wish I would have had that to ensure they did). 2) the cake made by Ann (included in the package) was amazing in taste and appearance and Ann is so sweet as she will make you a new top layer for your first anniversary rather than you eating the frozen one if you would like). 3) I was nervous about the food as I had some trouble at first finding items I enjoyed (tastings are set up to provide a plate at an existing event to give you an idea of what the food would taste like when cooked for large groups of people) - Kelsey and crew stayed patient with me and listened to the feedback I had to help create a final tasting that Only my groom was able to attend and from that the menu was decided. The food far exceeded my expectations the day of (we went with chicken Parmesan, pork with gravy, roasted potatoes, broccoli and perogis with onions). 4) Kelsey stayed flexible with me the week of and the day of when I decided to add a fry station to the evening and it resulted in her having to go to their vendor to pick up the supplies. She also was great in taking the decor items I bought and finding a place for them in the ballroom and outside and also flexible when I asked for the bar to reopen for a bit during dinner so my guests could grab one more drink before the bartenders took a break. It was also a great value! -
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Kristen Sent on 08/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married at Springvale on August 13, 2016. I dreamt of an outdoor wedding but the day before the weather report made my mind up for me. Kelsey was amazing. She put together an indoor ceremony and reception that was stunning. I could not have asked for a more perfect day. Kelsey is a dream to work with. Any time I emailed her she responded right away. She took my bride jitters away any time I spoke with her. I told her what we would like and she made that and more happen. The food was beyond wedding food. Every guest I had complimented the food and the venue. Ann with cakes of elegance was also fabulous. The cake was great and just beautiful. We highly recommend Springvale Golf Course and Ballroom and their wonderful event planner Kelsey!! -
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User2732804 Sent on 08/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey at Springvale was an absolute pleasure to work with! She was responsive to all of my emails and was so flexible! The venue was absolutely beautiful, and we received so many compliments on how nice our reception looked. The food was delicious and service was great as well! Looking back, I couldn't imagine having our reception at any other venue. -
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Brittany Sent on 08/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale was the absolute perfect venue for our wedding. The location was perfect being right around the corner from the mall, restaurants and hotels and the service was top notch. One of the biggest selling points for us was that we didn't have to clean up at the end of the night - they took care of everything for us. They would have set up for us as well had there been a wedding the day before - fortunately there wasn't so we could still set stuff up, but that was still reassuring to know we didn't have to get up at 6am the day of to set up. The food was excellent, the house provided decorations helped make the night and the overall persona helped make it a night to remember. Kelsey was a dream to work with - I always felt confident in her work and knew she would get the job done. She was extremely organized which helped me stay at ease during the planning process. I would highly recommend Springvale to anyone getting married in Northeast Ohio. -
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User2729284 Sent on 08/16/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey and the whole Springvale experience was so awesome! Biggest bang for your buck out there if you are looking for a rustic type venue with everything included for you. No need to order catering, tables, chairs, etc. Loved it! -
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Lauren Sent on 03/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with both Kelsey and Sarah at Springvale Ballroom for my wedding in November 2014 and they both went above and beyond each step of the way.
Working with Sarah on package choices and decor was a breeze. She explained everything in a really easy to understand way and was very accommodating with special requests. She was also always available and comforting when I had concerns.
Working with Kelsey on the final details was amazing – she also was very comforting and accommodating of last minute concerns and set my mind at easy before the big day. On the day of our wedding, she was on top of everything, making sure the details were perfect and the reception went smoothly.
Springvale Ballroom was the perfect choice for our wedding - from the beautiful wood floors, vaulted ceilings, spacious bar and retro band stand. The food was great, drinks were flowing and the prices were right. They were accommodating of special requests in decor, timing and package choices. Check out Springvale, it just might be the venue for you!
I couldn’t have asked a better vendor in Springvale Ballroom and I could not recommend both Kelsey and Sarah enough! -
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Lyndsey Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale is hands down the best venue! They have it all - table linens/chair covers, a package with a wedding cake (ann from cakes of excellence), catering and bar packages. Everything was perfect. We loved the rustic charm of the ballroom. Kelsey, the wedding coordinator is absolutely amazing. She is very responsive to emails and phone calls, answers every question your have and is very organized- she helps you with every step along the way with your big day. The Thursday before our wedding I dropped everything off to her (all of my decorations for the ballroom). When my husband and I got there Saturday for our reception, we were absolutely speechless. Everything looked amazing! Kelsey and her staff set up everything that morning. That was one really nice thing about springvale, along with everything else. The food was amazing. Everything about the night was perfect. Stop your search here and book springvale ballroom for your wedding reception, you will not be disappointed! -
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Rachel Sent on 10/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was great to work with and very flexible to accommodate any request! -
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User2261968 Sent on 08/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an absolutely perfect wedding ceremony and reception at Springvale Golf Course and Ballroom! Kelsey was our wedding coordinator and was phenomenal! She answered e-mails quickly, was very flexible with meeting times/days, took care of everything for the big day, and has such a wonderful personality! She also has been a coordinator for some time and really knows what she is doing. Kelsey is very knowledgeable and will do anything she can to make your event exactly how you're picturing it. I definitely would recommend this venue and wedding coordinator for weddings, but also think Springvale is an absolutely beautiful venue for other parties or events too. Thank you for making our wedding such a wonderful day! -
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User2249578 Sent on 07/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was great at helping us plan our wedding. She made us feel comfortable that everything would run smoothly the day of, and it did! The venue is beautiful and the food was excellent! We got so many compliments from our guests about Springvale, and I would definitely recommend this venue for anyone looking. -
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Jill Sent on 07/06/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day at Springvale was absolutely perfect! Kelsey was so easy to work with and had so many great ideas. She took our vision and made it possible. We couldn't have asked for a better day! -
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Hannah Sent on 07/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was amazing at handling all of the details for our wedding. Every question was answered promptly and she helped to make our day stress free and beautiful. -
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Geni Sent on 07/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey from Springvale did such a wonderful job on our wedding. Everything ran smoothly and the venue was decorated the way we had imagined it to be. I would recommend this venue to any bride who is looking for a historic/rustic/vintage/elegant wedding! -
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Cindy Sent on 07/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We can not say enough about how fabulous our wedding reception was at the Springvale Ballroom. Kelsey is a wonderful wedding coordinator as well. She answered emails and questions promptly through out the entire planning process and was always willing to meet and assure us we would have a perfect day. She let us have multiple food tasting until we found the perfect choices and made sure everything was set up perfectly the day of the event! She is extremely professional and I would highly recommend her and this venue to any Cleveland bride!! The decor is stunning with hard wood floors and a giant fireplace. Everything is in one room at this venue (bar, dance floor, dj, guests) so that no matter where you are enjoying the party. The food was delicious and there was never a wait for our guests at the bar. The bartenders were also very nice and started remembering what each guest was drinking when they returned for a refill. Go check out this hidden gem in North Olmsted. -
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Samantha Sent on 06/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I toured quite a few venues in Greater Cleveland but none of them compared to Springvale. Springvale had everything we were looking for and more. We planned our wedding from 2,000 miles away and Kelsey and the rest of the staff at Springvale helped to ease the stress of long-distance wedding planning. I appreciated how quickly Kelsey would respond to my emails and her flexibility whenever we decided to make changes. The beauty of Springvale is unparalleled anywhere else. Our photographer was able to take some lovely photos both indoors and outside on the golf course. The staff turned the ballroom from the ceremony set-up to the reception set-up in almost no time at all. The food and drinks were fantastic and I was happy to see that our guests never had to battle a crowd at the bar due to quick and friendly service! On a more practical note, Springvale is also very affordable and the packages include everything you need!
Thank you, thank you, thank you for making our wedding so special! -
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Megan Sent on 05/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale Event Coordinator, Kelsey M., and her staff did an amazing job for our wedding! The hall was absolutely stunning, the food terrific and service exceptional. Our guests are still raving about the kindness of Springvale employees, how delicious the meal was and how nice the hall looked all thanks to Springvale's expertise as a leading venue in the Greater Cleveland area! -
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Emily Sent on 01/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding turned out wonderful and the Springvale staff (Especially Kelsey, the event coordinator) was amazing. The room itself is beautiful and you don't need to add much to make it even more so. I used my own centerpieces, had special snowflake curtains to hang, a Hot Chocolate Bar, a few uplights to highlight the fireplace, and more and they handled it all with ease and everything looked just the way I wanted. They were very flexible with food (we had 1 vegan and he LOVED his stew) and seating (allowing us to squeeze 9 at a table instead of 8 when we really wanted cousins/ family to sit together) and the food was really good. I also loved that you could attend more than one tasting to really be sure of what you wanted- and they were free! I also loved the Cake- it was gorgeous- and the cake vendor ANN was included in the package at Springvale. All of my friends and family really enjoyed the event. I would definitely recommend Springvale to any bride. -
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Taylor Sent on 01/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had my dream wedding at Springvale ballroom! We fell in love with the venue immediately. We had a vintage Alice in Wonderland theme and it played perfectly in the ballroom. Kelsey was fantastic! I didn't have to worry about a thing. She knew exactly what to do and was very professional. I was nervous about the food after going to the tasting…it was very dry and bland. We went with chicken marsala, roast beef, mashed potatoes, green beans and vegetarian lasagna. Day of our wedding, the food was fantastic!! All of our guests raved about it, even the meatballs during cocktail hour!
We had our wedding on a Friday, therefore we wanted to have the ceremony right before the reception. I was nervous in the beginning about having so many guests crammed up by the bar while they moved the tables and chairs, but it wasn't anything to worry about. everything worked out perfect. Thank you Springvale Staff for being so accommodating and helping us have the wedding we always wanted! -
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Andrea Sent on 12/02/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot recommend Springvale Ballroom enough. I cannot say enough nice words about Kelsey. Kelsey was always quick with an answer and beyond helpful. She was present for the rehearsal, arrived prior to the ceremony, and stayed late to make sure it all went according to plan. Seriously, my eyes and ears while my bridesmaids and myself were hiding out in the back room. She and her team did an amazing job of setting everything up and changing over from ceremony to reception within 10 minutes. She ensured everything was perfect and it was!
Prior to the ceremony, she got my husband and his groomsmen some beers and coffee while they were waiting. Ensured I had everything I needed and got the ceremony started within 5 minutes of our planned start time. If anything went wrong, I have no idea. And I still have no idea.
I couldn't have envisioned a better wedding and I can't imagine having to get it all done without Kelsey. Seriously, stop looking. Springvale is your venue. -
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User1944479 Sent on 11/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was perfect. Kelsey and the Springvale crew were extremely easy to work with and very accommodating. They took our wedding vision and made it into reality! -
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Sarah Sent on 11/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was a few weeks ago and I have nothing but great things to say about Springvale and Kelsey, their wedding coordinator. The hall was perfect and exactly what we were looking for. Kelsey was very responsive and easy to work with. She was able to accommodate any and all of my requests. Guests had nothing but great things to say about the food and attentiveness of the servers. I highly recommend Springvale to all couples looking for an easy and great experience! -
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Ashley Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at Springvale 10-4. Amazing venue, amazing staff, amazing food. The coordinator Kelsey and all of her staff met our every need. We were not able to decorate ourselves due to a Friday event - we walked in to the ballroom the day of our wedding and I was amazed at how perfect it was. Kelsey took every dream I had for my wedding and made it a reality. I would not change anything about my wedding day and I would recommend Springvale to anyone I know ! -
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Ashley Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at Springvale 10-4. Amazing venue, amazing staff, amazing food. The coordinator Kelsey and all of her staff met our every need. We were not able to decorate ourselves due to a Friday event - we walked in to the ballroom the day of our wedding and I was amazed at how perfect it was. Kelsey took every dream I had for my wedding and made it a reality. I would not change anything about my wedding day and I would recommend Springvale to anyone I know ! -
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Ashley Sent on 10/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I just got married on September 19 and we had our wedding reception at Springvale Ballroom. Kelsey, who is the event coordinator, is amazing! We could call or email her and always receive a quick response back. She was so kind and made the whole planning process such a breeze. We never had to worry about anything getting done, she took care of it all. I didn't even have to set up the tables or decor for the reception, I just dropped it off and they did EVERYTHING. What a weight off of our shoulders! She even had the chef make us a special meal for a friend of mine that was vegan and they had it all served on a plate waiting for her at the beginning of the buffet line. The food turned out amazing and our cake was just as beautiful as I imagined it would be! (Thank you Ann!) I can't say enough about the entire staff at Springvale. Our wedding day was absolutely perfect and my guests raved about the location and staff. THANK YOU SPRINGVALE! :-) -
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Marissa Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale was mine and my husbands first and last choice to host our wedding. Kelsey, event coordinator, responded to emails and phone calls right away. The venue looked better than expected. Made sure all bridal party and guests were taken care of. Not one complaint from anyone. All staff professional and accommodating. Definintly would recommend to anyone. -
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Mary Sent on 08/13/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey did a phenomenal job helping us get everything ready for our reception!!! She is easy to work with and very knowledgeable at what she does!!! She kept everything flowing smoothly during the reception, so Steve and I didn't have to worry!!! We had a great time working with her and would recommend to have your reception at Springvale Ballroom!!! -
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User1742844 Sent on 07/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was easy to work with, and willing to be flexible with my busy schedule. She was very helpful with setup and making sure our wedding reception went smoothly. -
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Mandy Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey & the Springvale staff were all fantastic. She answered all of my questions and made me feel at ease with the whole wedding planning process. They were very accomodating! My wedding went off without a hitch and it was absolutely perfect. We received so many compliments on the venue, the food, and the cake. We were able to customize our wedding and decorations so it fit our style but the venue itself still felt "homey and comfortable" which allowed everyone to enjoy it. I would recommend Springvale to anyone who wants a fun, great, (and inexpensive) wedding. Kelsey was SO nice and so professional and handled everything like a pro. SHE IS THE BEST!!! -
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Erin Sent on 06/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsey was a pleasure to work with! She always responed to my emails with numerous questions and concerns as a bride. She took the time to explain and walk through everything with us. Our wedding day went off without a hitch and as far as I know nothing went wrong. -
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Kirsten Sent on 06/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone did such an amazing job for our wedding!! It was sooo beautiful and i appreciate Kelsey and Sarah soo much!! They made it such an amazing special day!!! -
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Samantha Sent on 06/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Kelsey were so amazing in planning our wedding day. Their response time to their emails and phone calls were prompt. They were so flexible and understanding about everything. They made our day truly one to remember and we couldn't have asked for anything different. Thank you for your support and encouragement! -
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Jill Sent on 05/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale, from beginning to end, was an absolute amazing entity to host our reception! 95% of my wedding needs were attended to by Sarah, the event coordinator. Right before my reception, Kelsey had been assigned this position. I have no doubt Kelsey will be amazing for future brides, as she took the reins on the last minute details of our event, etc. Prior to her, Sarah had been wonderful!
Email responses were quick, explanations were thorough, choices for linens was huge, being able to alter your package slightly by adding or subtracting things was easy, and they make wedding planning a lot easier. Perhaps it is because this venue offers an 'all-inclusive' package; from cake, to linens, to centerpieces, to lighting, to food, and to the bar service. And, I find the price to be fair, and worth every penny. I really had no doubt our reception would be executed flawlessly, and was elated when it actually was flawless!!
We walked into a beautiful room, with everything we had asked for, and done in their perfect positions. The bartenders were efficient, and guests are still raving about the quality of service. The staff delivered their meals quickly, and always ensured the tables were clear of dirty dishes/glasses. Both Sarah and Kelsey greeted me that evening, and asked if I needed or wanted anything. I was happy to see them there.
I have heard it was the best reception some of our guests had been too, and I am not surprised, and I think credit is owed to the venue that helped us pull it all off! -
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Lisa Sent on 01/23/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our reception here on 9-14-13 and the ballroom is absolutely perfect for a wedding reception. There is plenty of room for guests to dance and mingle. The bar is huge and the lights and fireplace add to the room there is not much more you need to do to decorate. The all inclusive package really takes care of everything and made planning way less stressful. The lady that makes the cake does a phenomenal job, I was speechless when I saw my gorgeous cake at the hall and it was delicious. Sarah does a fantastic job of helping you plan and with organizing everything. I probably showed up three Saturdays in a row before my wedding to figure out how I wanted to set things up, and she was always welcoming. The guests complimented the food and atmosphere. I don't think I could say enough good things about this place. One of my favorite moments of my wedding day was walking into the ballroom and seeing it for the first time all decorated for my husband and I! Made me feel like a princess!
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Renee Sent on 12/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I found Springvale ballroom by chance while flipping through a magazine. The image was small but the description was what made me want to check it out. The Ballroom was built in the 20's and it definitely has that vintage feel. They supply gorgeous drapery for the ceiling and lots of icicle lights for the head table and fireplace. All my guests complimented the food and location. The bartenders were friendly and efficient. Sarah was my coordinator and was fantastic the entire time. She was quick to respond to any questions and was very attentive the night of the wedding. She set up all of our centerpieces and decorations which made the day very stress-free. Her team even packaged them up after we left so we didn't have to worry about anything. I'm so happy I took a chance on that tiny photo and checked out Springvale Ballroom! -
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Paula Sent on 11/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautifully decorated venue for a wedding reception. Working with Sarah, their wedding planner, is a dream. She made everything easy and organized. Dinner was delicious. Bar service was fantastic. You really need to look at this reception site before you make your final decision. It was by far the most romantic and beautiful room we saw, and we looked at quite a few. -
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Megan Sent on 09/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our reception was beautiful and the food was delicious. Everyone raved about how it was the best wedding they've ever been to and how the food did not taste like typical wedding food. Sarah was awesome to work with, we highly recommend!!! -
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Ben Sent on 09/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale is a beautiful venue and Sara was extremely helful in helping us with all the details! Price was very reasonable for what you get! -
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User581794 Sent on 11/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah was extremely easy to work with throughout the entire process. Springvale was beautiful. It has a lot more charm than your average wedding reception hall. I loved everything about Springvale and how the wedding package includes everything, even the cake! -
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Kimberly Sent on 11/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue was very beautiful, spacious, and reasonably priced. We liked the fact that we were the only wedding being held because all the focus was on making our day special. The coordinator Sarah was very organized and helpful. The staff was very professional and friendly. We went with an all inclusive package with the buffet, open bar, cake, centerpieces, party decor and we had no complaints. The food was really good, the tables were spaced nicely, there were 2 bartenders, plenty of alcohol, and a large dance floor. Sarah took care of all the coordination with the cake, party decor company, centerpieces, and catering so we did not need to pay extra for a wedding coordinator which saved us money and the stress of organizing with the vendors. We would definitely pick this venue again and would highly recommend it to others! -
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Harmony Sent on 08/23/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I used Springvale Ballroom for my wedding reception and booked about 6 months out. My wedding was on a Friday so I had more options available for dates and prices. I worked with Sarah, who was very nice and willing to work with whatever ideas I had in my head. It was incredibly helpful to us that they set up the decorations for us, and they did a fantastic job. Everyting was perfect! The ballroom itself is gorgeous -- you can't beat the huge dance floor and the lights. Everyone was very impressed by the food that was served. It was all so delicious. The staff was professional and accomodating to all of the guests, and the bartenders were great to all of my guests. I got so many compliments on our reception. Thank you so much Sarah! -
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Ashley Sent on 05/16/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough great things about Springvale and their coordinator, Sarah. First of all, this ballroom is absolutely stunning! It has huge ceilings with lighted tulle draped across and beautiful hardwood floors. Since our very first meeting with her, Sarah was absolutely fantastic. We booked Springvale early on in our engagement and Sarah was so great in helping me in every aspect she could. She literally answered questions I had before I even thought of them. Phone calls were returned immediately. Everyone on the staff was exceptionally polite and helpful. The food was fanastic and the bartenders were great also. I wish I could give a higher rating! I would absolutely recommend Springvale to everyone! -
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Jessica Sent on 10/12/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can I just say that Sarah is AWSOME, she really knows her job!!! She will go out of your way to make the day perfect! Everyone has complemented on the gorgeous facillity yummy food and great bartenders!!! 5 stars for sure!!!! -
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Jennifer Sent on 10/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First of all, Sarah is amazing to work with. She always gets back to you right away, she is very organized, and she is an absolute pleasure to talk to. The ballroom is beautiful, so many people told me that it was one of the prettiest weddings they had ever seen. All of our food was served hot (which is rare at a wedding) and it was very yummy!! We went with the package that included the cake. I reccomend doing it this way, it is a great value and the cake is AMAZING! I loved my reception. I wouldn't change a thing and I would reccomend this place to anyone!! -
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Deborah Sent on 08/10/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale Ballroom is such a beautiful place. Even if you dont have tons of decorations on the tables or around the room, just the way the lighting is and the wideness of the room makes up for it. All of my guest told me how much they loved the ballroom. On top of that, the food was great. Having it already caterd saves you so much of a hasel. We also had the standard bar, beer and wine and that was plenty enough for my guest. My day was perfect and all thanks to Sarah, I dont know what I would have done with out her. -
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Shannon Sent on 06/03/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
No doubt, I would absolutely recommend this venue to anyone. We had our wedding reception there on April 25, 2015 and it was more than perfect. Everything was beautiful and we had so many compliments on the awesome food ( I am still hearing about it). Things could not have gone any smoother thank you to Kelsey, the incredible wedding coordinator. I can honestly say, I had no stress regarding the reception. She took care of everything in advance and our reception was seamless. You may pay a little more, but it totally worth it. They do everything for you as far as decorating, set-up and take down and again... food is AMAZING!!! This place earns my highest recommendation! -
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Kaitlin Sent on 01/01/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a fall wedding, and for our guest list of 240, this was the perfect venue. We got a ton of compliments about how the space felt intimate but not small, and how it perfectly matched our rustic theme. And it's all hardwood floors - a lot of room for dancing!
The prices are unbelievably affordable, and the coordinator, Sarah, is really flexible in making the prices work for the bride. In the package we chose, it included cake cutting and boxing, open bar, appetizers and chair covers and linens. The food was amazing!
It's in a convenient location on the Springvale Golf Course - close to the 480 Great Northern exit and lots of hotels.
I'd highly recommend this venue. Sarah really knows what she's doing, and is flexible in scheduling pre-wedding meetings. -
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Anne Sent on 12/09/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
no stress with Spingvale
Over and over again I heard the comment about how elegant the wedding was. Springvale is very competitively priced, most everything was included which made planning easier. They were quick to respond to questions and/or concerns and the night went off without a hitch. -
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User2131118 Sent on 05/13/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Springvale was so accommodating and helpful in helping us with the wedding of our dreams. Kelsey was extremely responsive and paid close attention to all of our details. She helped make the experience stress free and was extremely trustworthy. The food was fantastic and so was the cake. I highly suggest Springvale and working with Kelsey to anyone who is looking for a venue! -
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User925369 Sent on 08/17/20124.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just had our wedding at Springvale July 21, 2012. It was an amazing experience. We chose Springvale because the packages they offered included alot of extras such as the cake, chair covers, and so on. It helped alleviate extra costs that would otherwise have really racked up the bill. The hall is historical and truely offers its own decorative character. Many of our guests loved it because they were older and had danced there when they were younger and the hall was open to polka dancing.
Most weddings produce at least one complaint from guests and often times its the food. You wont have that issue at Springvale! Our guests are still talking about our reception! The food completely exceeded our expectations! One guest stated it was the best strip steak they had EVER had anywhere. There was just enough space for people to dance without the space being too big and creating a feeling of separation among guests.
Sarah was really great. She is a very busy woman so you can tell if you don't hear right back from her its simply because she is balancing so many other couples. She does get back in a timely fashion.
There is ample FREE parking and you won't be paying $80 bucks for just a plate of food here!
We pulled off the best wedding so far...and it honestly cost us a lot less than most people spend. This hall is the way to save. It's already decorated, has free parking, offers wedding packages, and the bar tenders were really very kind.
Our guests loved it. I would recommend this hall to anyone looking for a fair budget with all of the extras you can't typically afford.
The onyl complaint I would say I have is that we to this day have no clue where the top of our cake or our cake topper went. It's a loss worth taking though. We really don't have room in the freezer for a cake anyway lol. -
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Kayla Sent on 08/25/20144.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale service is incredible! Kelsey, the wedding coordinator, always had great ideas and suggestions when I was stuck on making a decoration decision. The food was amazing! Everyone talked about how great the food was, and the tool and lighting all over the ballroom made the night so special and romantic. Kelsey stayed through our whole wedding reception, making sure every detail went smoothly. -
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Jennifer Sent on 07/22/20084.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Springvale Ballroom is a beautiful reception hall. The staff were very flexible and helpful. Email response was slow, but phone response was very good. I enjoyed working with Springvale very much. -
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Laura Sent on 11/18/20214.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful wedding reception
We had such a great night at Springvale. The space is beautiful, but the staff made our night perfect. They were kind and courteous and worked so hard to keep our guests comfortable and happy. The food was delicious too! Erin was extremely helpful whenever we had questions and her flexibility to customize our wedding ideas was much appreciated as we were planning our big day. Everything rain smoothly and we could not have been happier! -
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Heather Sent on 06/02/20194.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pros and Cons to Springvale
Start with the pro's:
-Beautiful venue! The second I walked in I could see myself getting married there. The drapery that galls from the cieling literally makes it seem like a Cinderella ballroom in a fairytale!
- Food was delicious!! Guests were raving about it. There is a free test tasting when you book, beforehand, too! So that was nice!
-Price and what you get for that price was very reasonable!
-Brittani did such a great job decorating exactly how I wanted it. It looked gorgeous put all together!
-Rapid response rate, which is always a plus planning a wedding
Cons:
- I, nor my guest were not impressed with the way they handled serving the food and cake. Guests told me they were given smaller portions, which I understand for the first time around. However, then, they never announced seconds and just closed the buffet completely. In addition, most of my guests did not get cake. We were told it was because we cut it too late(around 8:30ish). What doesn't make sense is no matter what time we cut it, it shouldn't have taken 2 hours to even get one piece out to guests. A bunch of my guests did not get cake. They should have continued to bring a couple slices out as they cut it. Rather than just left it back and there and brought it back out at once.
- There were times it felt like Brittani expected us to know everything and we got an attitude if we didn't. It started to get a tad overwhelming, because we were not told ahead of time what we needed to prepare for. My advice, make sure your prepared for the meeting with her before the final meeting. Make sure you know what time you want everything to happen. Make sure you know all your details. She is VERY detail oriented which is great, but at other times a tad overwhelming.
Overall yes there were some cons, but truthfully every place is going to have their pros and Cons. The minor cons at Springvale are just things to consider and hopefully things they will consider in the future as well. Definitely, not deal breakers. Springvale made my wedding beautiful and amazing! I thank them for everything! -
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Sarah Sent on 07/02/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Lovely decorations at the venue. Loved that the cake was included in the price! -
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Judy Sent on 08/22/20144.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
Everything was absolutely wonderful. The venue was enchanting and breathtaking. Kelsey, Sarah and the entire staff met our needs. The food and drinks were also great. The only negative issue was the employee on the golf course where the bridal party was taking photos. I have not yet seen the photos, but if there are only a few on the golf course, I will be very upset. We picked this venue because of the beautiful grounds for pictures and some old man yelling at a wedding party is totally ridiculous. Kelsey did apologize, but you cannot retake wedding pictures. -
Quality of service
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User1470794 Sent on 12/12/20134.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Springvale Ballroom is a lovely and reasonably-priced venue for a larger wedding reception.
The ballroom itself is spacious and nicely decorated. We loved the lights wrapped in tulle that hang from the ceiling and head tables. There is a large mantle above a fireplace that gives the room a cozy feel. We were expecting around 250 and had a hard time finding a venue that held that many without cramming tables together or taking away space for the dance floor. At Springvale, everything felt nicely spread out. The food options are pretty basic, but everything we tasted was very good. The bartenders and servers were friendly and helpful.
The package we got was very inclusive, which saved us time and money. They take care of linens and centerpieces. We were able to borrow cake-cutting supplies, table numbers and frames and other little items. All we had to provide were votives for the tables and things like the guest book and card box.
Sarah, the wedding coordinator at Springvale, is very easy to work with and helped us with all the last-minute decisions and changes we needed. She can be a little hard to get in touch with, so if you are anxious about that kind of thing, be prepared. She always returned our calls and emails, just not immediately.
We had a beautiful celebration and many of our guests commented on how lovely the room looked. I would encourage other couples to check out Springvale – it seems to be a hidden gem among reception sites in Cleveland.
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User1892166 Sent on 10/28/20144.1 out of 5 rating4.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Springvale is a great venue no matter what the occasion. The fire place amidst the ballroom is 1st thing you and your guest are greeted by, which creates a warm & inviting feeling. Followed secondly by the adorning chandelier. The location is amazing because it's located on a beautiful golf corse but still close to the freeway which made it very accessible for the surrounding hotels to shuttle to and from the venue. Springvale was very accommodating with their food menu, around allergies and reactions. And finally but definitely not least there's Kelsey, who will helps make whatever the occasion flow seamless. She goes above and beyond to make the whole process so easy, which is why we would recommend this venue to all or our friends and family. -
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User1825735 Sent on 09/17/20143.9 out of 5 rating3.9
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The venue was beautiful and Sarah and Kelsey were very helpful in planning the perfect wedding. The food was delicious! We heard comments about how good the food was and that the food was hot. The cake was provided by the hall and I have to say that I was very disappointed. I asked for whipped cream frosting and got the sweet buttercream frosting and also asked for chocolate-chocolate mousse cake (I had my choice of two flavors) and allI got was just chocolate cake with the sweet buttercream frosting. Even though the cake was provided, I would recommend going elsewhere for your cake.
I was also very disappointed that when I went back after my honeymoon to pick up all of my decorations, I discovered that some of my things were missing. There is, of course, a clause in the contract that they are not responsible for missing items, so if you do chose Springvale, take all of your items home the night of the wedding. They offer to pack all of your items up and hold them until you are available to pick them up, but can't count on getting everything back. -
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User1776327 Sent on 08/22/20143.5 out of 5 rating3.5
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2.5 out of 5 rating2.5
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
A few hiccups, but beautiful facility! -
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Rachel Sent on 03/07/20160.7 out of 5 rating0.7
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 1 out of 5 rating1.0
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Flexibility 2.5 out of 5 rating2.5
We feel that some things fell far short of the expectations of ourselves and our guests. First issue... I am the Key Account Manager for a liquor distributor. Because of this we had agreed to and were assured that the bar would be stocked with liquor that was part of my companies portfolio, and not that of my competitors due to conflict of interest. The liquor's that we explicitly requested not be served was there.
Secondly, we had multiple guests tell us that they believed that the alcohol that was being served was “watered down”. If that in fact is the case it is not only unethical, but illegal. These same people among many others also complained to us about very poor bar service. The food service was, as l learned from multiple tables an unmitigated disaster. Many tables did not receive their food until 9:30 which was after we had already cut the cake. It was well over 1.5 hours after the first tables were served. When they did receive it, they immediately claimed it was COLD, and in many cases not even what they had ordered. Almost every single person I have talked to claimed the food was cold. Furthermore, she had the audacity to tell a guest that the delayed service was my fault because I “didn’t turn in the form with the number of meals at each table early enough”. In my estimation that’s terribly insulting at a minimum.
When we reached out to the facility manager, Sarah at Springvale, she took NO responsibility for these issues. She had an excuse for every matter that we brought to her attention. She was beyond unprofessional. They did nothing to make amends. In my experience, businesses do not function well without any accountability or customer satisfaction driven behavior. Rather than being able to look back on my wedding night as a fond memory I will now have to forever remember that evening as being tarnished by unfulfilled promises which led to our humiliation in front of our guests, as well as the bitter taste of terrible service. -
Quality of service
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