City Cruises - Norfolk Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
42 Reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
42
+32
User photos
Weddingwire
4.9/5
42 reviews
Google
4.4/5
1908 reviews
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Featured
David H. Sent on 10/29/20195 out of 5 rating-
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Excellent all around
It was a incredible experience. A big thank to our wedding coordinator Katie for everything she did for us. She made sure our big wedding day was the best. We also thank the kitchen staff for the good food, and to our waiter and waitress Chris and Mehgan for being so helpful. Our day turned out excellent.It was a incredible experience. A big thank to our wedding coordinator Katie for everything she did for us. She made sure our big wedding day was the best. We also thank the kitchen staff for the good food, and to our waiter and waitress Chris and Mehgan for being so helpful. Our day turned out excellent.-
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+5 photos
City Cruises - Norfolk's reply:
Thank you so much for letting us be apart of your special day, David! I am so thrilled that you both had such an amazing time. Congratulations! -
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Tamara L. Sent on 09/29/20225 out of 5 rating
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Excellent Service!
Working with City Cruises was perfect from beginning to end. Matthew was amazing in making certain everything was handled flawlessly.Working with City Cruises was perfect from beginning to end. Matthew was amazing in making certain everything was handled flawlessly. -
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Kathryn Sent on 05/28/20195 out of 5 rating
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It was wonderful and the wedding coordinators were awesome to work with!
The wedding coordinators really made me feel at ease. They were always quick to respond to any questions or concerns I had. They also helped with changes and I had a lot of changes haha! They were always so nice every time. It was. Beautiful wedding and they truly care about making everything perfect.The wedding coordinators really made me feel at ease. They were always quick to respond to any questions or concerns I had. They also helped with changes and I had a lot of changes haha! They were always so nice every time. It was. Beautiful wedding and they truly care about making everything perfect. -
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Sarah B. Sent on 04/16/20195 out of 5 rating
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Virginia elite
Had our wedding on the Virginia elite and it was absolutely perfect!! Staff and wedding coordinator were amazing!Had our wedding on the Virginia elite and it was absolutely perfect!! Staff and wedding coordinator were amazing! -
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Gayon Sent on 02/28/20195 out of 5 rating
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Spectacular
Katharine was amazing and the best! She made my wedding day memorable. It rained a little bit that day, I was allowed to have my ceremony on the Spirit of Norfolk and then my reception on the Elite. Everything ran smoothly and seamless. Katharine was on point with everything! She made sure that the timing of everything was on point. I did a dinner cruise on the Elite back in October where Matt was the DJ. We requested him for our ceremony. My guest absolutely loved the menu. My favorites were the beef and salmon, the best!! Thank you Katharine, Matt, and staff! I recommend that my friend do her vow renewal here so I can come back for the food.Katharine was amazing and the best! She made my wedding day memorable. It rained a little bit that day, I was allowed to have my ceremony on the Spirit of Norfolk and then my reception on the Elite. Everything ran smoothly and seamless. Katharine was on point with everything! She made sure that the timing of everything was on point. I did a dinner cruise on the Elite back in October where Matt was the DJ. We requested him for our ceremony. My guest absolutely loved the menu. My favorites were the beef and salmon, the best!! Thank you Katharine, Matt, and staff! I recommend that my friend do her vow renewal here so I can come back for the food. -
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Donna M. Sent on 10/31/20185 out of 5 rating
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Dream Come True!
Jen and Katharine were the best! They made our wedding perfect! We are so grateful to have found them! They made wedding planning easy and enjoyable! Our day was on task and on time and flawless thanks to their attention to detail! Thank you so much!Jen and Katharine were the best! They made our wedding perfect! We are so grateful to have found them! They made wedding planning easy and enjoyable! Our day was on task and on time and flawless thanks to their attention to detail! Thank you so much! -
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William Sent on 10/18/20185 out of 5 rating
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We thought it would be good, it was AMAZING!
We cannot express how glad we are that we chose the Spirit of Norfolk as our wedding venue. Our coordinator, Katherine, guided us through the entire process and was a life saver on the day of the event, as we ran into challenges in our attempts to make everything perfect. Our ceremony at dusk on the Sky Deck is the stuff dreams are made of. The venue inside the ship for the reception was first class. And the food, our friends and family are still raving about. And being a DJ myself, I must give a shout out to DJ Jerritt. He executed the music for the ceremony & reception perfectly. Our waitstaff was top notch, too. The Spirit of Norfolk is the venue for a wedding superior to any other. And the pricing is excellent.We cannot express how glad we are that we chose the Spirit of Norfolk as our wedding venue. Our coordinator, Katherine, guided us through the entire process and was a life saver on the day of the event, as we ran into challenges in our attempts to make everything perfect. Our ceremony at dusk on the Sky Deck is the stuff dreams are made of. The venue inside the ship for the reception was first class. And the food, our friends and family are still raving about. And being a DJ myself, I must give a shout out to DJ Jerritt. He executed the music for the ceremony & reception perfectly. Our waitstaff was top notch, too. The Spirit of Norfolk is the venue for a wedding superior to any other. And the pricing is excellent. -
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Vicki Sent on 09/25/20185 out of 5 rating
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For us it was so much fun! They make it easy. We could not have picked a better venue. They do so much & make it so easy. I didn't have to worry about food, they have a Buffet, & it was good, we didn't have to worry about a DJ, their DJ was wonderful! They worked with our cake bakery so we had the cake we wanted. They worked with us so we got the photographer we wanted. Everything was wonderful! We Love the Spirit of Norfolk!For us it was so much fun! They make it easy. We could not have picked a better venue. They do so much & make it so easy. I didn't have to worry about food, they have a Buffet, & it was good, we didn't have to worry about a DJ, their DJ was wonderful! They worked with our cake bakery so we had the cake we wanted. They worked with us so we got the photographer we wanted. Everything was wonderful! We Love the Spirit of Norfolk! -
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Mark M. Sent on 08/29/20185 out of 5 rating
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The planning and arrangements was above reproach, the coordinator and staff treated us like royalty. This was a day we will always remember, thank you for all your support on our special day. All vendor services were used thru the Spirit of NorfolkThe planning and arrangements was above reproach, the coordinator and staff treated us like royalty. This was a day we will always remember, thank you for all your support on our special day. All vendor services were used thru the Spirit of Norfolk-
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Meghan Sent on 06/18/20185 out of 5 rating
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We absolutely loved having our wedding on the Virginia Elite! Everything went so smoothly and Katharine was just absolutely wonderful and easy to work with! We are so glad we looked into the Spirit of Norfolk and booked on the Elite. It was a dream come true!We absolutely loved having our wedding on the Virginia Elite! Everything went so smoothly and Katharine was just absolutely wonderful and easy to work with! We are so glad we looked into the Spirit of Norfolk and booked on the Elite. It was a dream come true! -
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Evan Sent on 04/24/20185 out of 5 rating
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Best choice we could have made for our wedding reception. The staff at Spirit of Norfolk were so helpful and even though we only had a short time to plan, everything ended up beyond perfect. There is not a single thing I would have changed, honestly. I would like to give a special shout out to the chef. The food was to die for but of course that was the standard for everything from the dj to the smallest decoration. 10/10!Best choice we could have made for our wedding reception. The staff at Spirit of Norfolk were so helpful and even though we only had a short time to plan, everything ended up beyond perfect. There is not a single thing I would have changed, honestly. I would like to give a special shout out to the chef. The food was to die for but of course that was the standard for everything from the dj to the smallest decoration. 10/10! -
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Sonji Sent on 09/18/20175 out of 5 rating
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Katharine done an awesome job coordinating our wedding. We had a perfect wedding! We received many compliments from our guests. Our guests said our coordinator done an awesome job, the food was delicious, and the customer service was excellent. Awesome job!!!Katharine done an awesome job coordinating our wedding. We had a perfect wedding! We received many compliments from our guests. Our guests said our coordinator done an awesome job, the food was delicious, and the customer service was excellent. Awesome job!!! -
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Aimee Sent on 09/13/20175 out of 5 rating
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Everything was perfect. Katherine was absolutely amazing. She made sure everything was where we wanted it. Even delivered on my husband's request for a cargo ship, lol. Did was delicious. All my guests where very impressed...especially my father that kept questioning me about the location prior to my wedding. He was impressed, and that's not easy to do. Thank you for Everything. I can't wait to cruise again. Love, Aimee and KeithEverything was perfect. Katherine was absolutely amazing. She made sure everything was where we wanted it. Even delivered on my husband's request for a cargo ship, lol. Did was delicious. All my guests where very impressed...especially my father that kept questioning me about the location prior to my wedding. He was impressed, and that's not easy to do. Thank you for Everything. I can't wait to cruise again. Love, Aimee and Keith -
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Gwendolyn Sent on 09/11/20175 out of 5 rating
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My husband and our family enjoyed every second spent on the Spirit of Norfolk. The food was awesome as well. I want to thank Katherine, Jennifer, and Astrid for making my day the best day of my life!!!! Thanks for all of your support and I will definitely recommend the Spirit of Norfolk to anyone!!!!My husband and our family enjoyed every second spent on the Spirit of Norfolk. The food was awesome as well. I want to thank Katherine, Jennifer, and Astrid for making my day the best day of my life!!!! Thanks for all of your support and I will definitely recommend the Spirit of Norfolk to anyone!!!! -
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Rosalyn Sent on 07/17/20175 out of 5 rating
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Absolute impeccable service. Everything was handled with perfection. Lauren and her associates were professional and personable at the same time. I, the bride had nothing to worry about. I never once had to stress over and situation, she handled everything with expertise. All of my guest were amazed at the entire experience! Thank you so much Spirit of Norfolk for an exquisite wedding! We plan to come back for our 1 year anniversary!Absolute impeccable service. Everything was handled with perfection. Lauren and her associates were professional and personable at the same time. I, the bride had nothing to worry about. I never once had to stress over and situation, she handled everything with expertise. All of my guest were amazed at the entire experience! Thank you so much Spirit of Norfolk for an exquisite wedding! We plan to come back for our 1 year anniversary! -
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Eva Sent on 07/19/20175 out of 5 rating
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Lauren Moison was my Wedding coordinator for my wedding on June 24,2017 We are so happy with the entire team at the Spirit Cruise of Norfolk. Excellent Work!
Thanks, Eva
Lauren Moison was my Wedding coordinator for my wedding on June 24,2017 We are so happy with the entire team at the Spirit Cruise of Norfolk. Excellent Work!
Thanks, Eva
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Jacquetta Sent on 06/02/20175 out of 5 rating
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We were married May 30th 2017 under the care of Matt Thomsen, Lauren Moison, and Jennifer Ferrer. The three of them were remarkable from our initial meeting all the way until we were greeted by our guest outside after the reception. Everyone complimented the customer service, the cleanliness, the food, the music, the wait staff as "immaculate". My guests really enjoyed themselves and so did we and I really appreciate all of the understanding of details I desired from the Spirit of Norfolk team to make our wedding day Unforgettable!!We were married May 30th 2017 under the care of Matt Thomsen, Lauren Moison, and Jennifer Ferrer. The three of them were remarkable from our initial meeting all the way until we were greeted by our guest outside after the reception. Everyone complimented the customer service, the cleanliness, the food, the music, the wait staff as "immaculate". My guests really enjoyed themselves and so did we and I really appreciate all of the understanding of details I desired from the Spirit of Norfolk team to make our wedding day Unforgettable!! -
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Maria Sent on 06/01/20175 out of 5 rating
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I loved that there were options in case I did want to get very detailed with my planning. However, if I wanted to go with the basic plan, I knew it would be nice and I would not have to get into a million details like flowers, colors, centerpieces, DJ, etc. As a full time working mom with two little kids who was deployed at sea for half of my engagement, it was nice having most of the planning already done!I loved that there were options in case I did want to get very detailed with my planning. However, if I wanted to go with the basic plan, I knew it would be nice and I would not have to get into a million details like flowers, colors, centerpieces, DJ, etc. As a full time working mom with two little kids who was deployed at sea for half of my engagement, it was nice having most of the planning already done! -
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Amanda Sent on 04/25/20175 out of 5 rating
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This was the perfect choice for me and my husband. We just were married on April 22, 2017. The wedding coordinator made sure we had a pleasant experience by answering any questions we had prior to deciding to select this venue. The food and customer service was excellent! I would definitely recommend the Spirit of Norfolk for your special event!This was the perfect choice for me and my husband. We just were married on April 22, 2017. The wedding coordinator made sure we had a pleasant experience by answering any questions we had prior to deciding to select this venue. The food and customer service was excellent! I would definitely recommend the Spirit of Norfolk for your special event! -
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Ashley Sent on 09/04/20165 out of 5 rating
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The Spirit of Norfolk was the ideal place for our wedding. Jenn, Matt, and Astridge were the most amazing staff. We hardly had to lift a finger as the on board staff took care of everything for us. The food was the best wedding food we've ever tasted. We couldn't have dreamed of a better place to get married. If I were to do it all over again, I would not change a thing!The Spirit of Norfolk was the ideal place for our wedding. Jenn, Matt, and Astridge were the most amazing staff. We hardly had to lift a finger as the on board staff took care of everything for us. The food was the best wedding food we've ever tasted. We couldn't have dreamed of a better place to get married. If I were to do it all over again, I would not change a thing! -
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Raelita Sent on 10/24/20225 out of 5 rating
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Perfect wedding celebration
I booked a wedding cruise for my son's wedding. He is the youngest of 8 and the last to be married. City Cruise Norfolk staff promptly responded to and offered solutions to all of my questions and concerns. They accommodated and made all of my decorations happen beautifully. During the cruise, the staff responded positively and quickly to all of my requests. They corrected every glitch so fast it was as if they never happened. The food was delicious and plentiful.
Our guests and I had a great time. Guests from 12 to 80 years old danced the night away. Many of the guests said it was the best wedding they have ever attended. My son and daughter-in-law are still thanking me.I booked a wedding cruise for my son's wedding. He is the youngest of 8 and the last to be married. City Cruise Norfolk staff promptly responded to and offered solutions to all of my questions and concerns. They accommodated and made all of my decorations happen beautifully. During the cruise, the staff responded positively and quickly to all of my requests. They corrected every glitch so fast it was as if they never happened. The food was delicious and plentiful.
Our guests and I had a great time. Guests from 12 to 80 years old danced the night away. Many of the guests said it was the best wedding they have ever attended. My son and daughter-in-law are still thanking me. -
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Lorielee Sent on 07/11/20165 out of 5 rating
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The best choice for a venue. The staff we worked with was absolutely fantastic. They really made sure we didn't have a single thing to worry about.
Everyone on the Spirit made all of our wedding dreams and wishes come true. We could'nt have asked for a more perfect day.The best choice for a venue. The staff we worked with was absolutely fantastic. They really made sure we didn't have a single thing to worry about.
Everyone on the Spirit made all of our wedding dreams and wishes come true. We could'nt have asked for a more perfect day. -
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Brittany Sent on 05/27/20165 out of 5 rating
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I got married on the Spirit of Norfolk on May 20, 2016. Jennifer and her team were absolutely a joy to work with. Matthew was so fun and professional. During our reception the wait staff was amazing, all of our guests were extremely happy with the service and food.
I would definitely recommend Spirit of Norfolk.I got married on the Spirit of Norfolk on May 20, 2016. Jennifer and her team were absolutely a joy to work with. Matthew was so fun and professional. During our reception the wait staff was amazing, all of our guests were extremely happy with the service and food.
I would definitely recommend Spirit of Norfolk. -
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Nyela Sent on 04/06/20165 out of 5 rating
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Fun Venue! Everything was classy and tastefully done. They pretty much take care of everything (Dj, food, coordinator) so all you have to do is show up and enjoy yourself. Great value + exceptional service. Our coordinator Matthew was on point- the absolute best. I highly recommend Spirit of Norfolk. The best part about my wedding was how much FUN we all had :)Fun Venue! Everything was classy and tastefully done. They pretty much take care of everything (Dj, food, coordinator) so all you have to do is show up and enjoy yourself. Great value + exceptional service. Our coordinator Matthew was on point- the absolute best. I highly recommend Spirit of Norfolk. The best part about my wedding was how much FUN we all had :) -
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Judith Sent on 03/04/20165 out of 5 rating
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The team at the Spirit of Norfolk went above and beyond their job descriptions in order to make my wedding day amazing! From serving my guests milk and homemade cookies to stepping in when my wedding planner fell through at the last minute, the Spirit of Norfolk was a dream team!
I know that weddings can easily turn into a circus, that's why I chose to have my ceremony and reception on the Spirit - it was the easy button. They took care of everything!!! From setup to breakdown to making sure that my hubby and I had everything we needed - I would recommend these awesome wedding peeps over and over again!!!The team at the Spirit of Norfolk went above and beyond their job descriptions in order to make my wedding day amazing! From serving my guests milk and homemade cookies to stepping in when my wedding planner fell through at the last minute, the Spirit of Norfolk was a dream team!
I know that weddings can easily turn into a circus, that's why I chose to have my ceremony and reception on the Spirit - it was the easy button. They took care of everything!!! From setup to breakdown to making sure that my hubby and I had everything we needed - I would recommend these awesome wedding peeps over and over again!!! -
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