Amanda B. Sent on 02/23/2022
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Quality of service
1.0 out of 5 rating
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Average response time
1.0 out of 5 rating
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Professionalism
1.0 out of 5 rating
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Value
1.0 out of 5 rating
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Flexibility
1.0 out of 5 rating
Poor communicate, Not Professional
This venue was on one of my top picks when looking for a wedding venue. We contacted them with no response for awhile. I called and left a voicemail, and I had also sent an email. We had scheduled 1/24 at 11 am. I got an email on 1/20 asking if we could reschedule for 1pm instead since she had forgot she has a Drs. appointment at 11 am. So of course I said yes since this was one of our tops choices. I then get a text on 1/24 the day we are supposed to go look at this venue saying she can't make it and asked if we could reschedule for a different day since she was sick, not a problem people get sick. I asked if that Saturday would work and never got a response.
After being CANCELLED on and times moved around it already left a sour taste in our mouths about this place. I am just thinking if my wedding was on the day she forget about her Drs. appointment or if she was sick on that day would they have cancelled my wedding?
This venue was on one of my top picks when looking for a wedding venue. We contacted them with no response for awhile. I called and left a voicemail, and I had also sent an email. We had scheduled 1/24 at 11 am. I got an email on 1/20 asking if we could reschedule for 1pm instead since she had forgot she has a Drs. appointment at 11 am. So of course I said yes since this was one of our tops choices. I then get a text on 1/24 the day we are supposed to go look at this venue saying she can't make it and asked if we could reschedule for a different day since she was sick, not a problem people get sick. I asked if that Saturday would work and never got a response.
After being CANCELLED on and times moved around it already left a sour taste in our mouths about this place. I am just thinking if my wedding was on the day she forget about her Drs. appointment or if she was sick on that day would they have cancelled my wedding?