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Weddings

Southwest Event Center Reviews

Southwest Event Center

Southwest Event Center

Los Lunas, NM
3.0 out of 5 rating, 2 Reviews
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Reviews

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3.0 out of 5 rating
3.0 out of 5 rating
2 Reviews
60% recommend it
  • Quality of service
    3 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
Weddingwire
3.0/5 2 reviews
Google
4.5/5 29 reviews
  • Amanda
    Amanda B. Sent on 02/23/2022
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Poor communicate, Not Professional

    This venue was on one of my top picks when looking for a wedding venue. We contacted them with no response for awhile. I called and left a voicemail, and I had also sent an email. We had scheduled 1/24 at 11 am. I got an email on 1/20 asking if we could reschedule for 1pm instead since she had forgot she has a Drs. appointment at 11 am. So of course I said yes since this was one of our tops choices. I then get a text on 1/24 the day we are supposed to go look at this venue saying she can't make it and asked if we could reschedule for a different day since she was sick, not a problem people get sick. I asked if that Saturday would work and never got a response.
    After being CANCELLED on and times moved around it already left a sour taste in our mouths about this place. I am just thinking if my wedding was on the day she forget about her Drs. appointment or if she was sick on that day would they have cancelled my wedding?
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