SOUTH FLORIDA LIMOS Reviews

Reviews

• Nikole Sent on 04/10/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Have you ever had a female limo driver? Neither have I! She just started her job within the month, I believe, but she seemed like a pro. She called me to tell me she was on the way (That's a plus), she was friendly and made myself and my bridal party feel safe!

  Have you ever had a female limo driver? Neither have I! She just started her job within the month, I believe, but she seemed like a pro. She called me to tell me she was on the way (That's a plus), she was friendly and made myself and my bridal party feel safe!
• 
  User2664466 Sent on 06/27/2016
  4.9 out of 5 rating

  4.9
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  My wedding was just magical! a beautiful combination of white rose bouquets and shining smiles. We celebrated in style but kept it classy at the same time. The white limo we rented fit the occasion perfectly. 12 of my closest family and friends joined us for a ride to the church, for pictures in a park and reception. The trip were fast, cozy and nice. Cold air bl;owing from the AC made us look forward to get in the limo every time. I'm quite sad that we only had it for 4 hours. in other words: Best Florida Limo made my day, literally. I couldn't be more happy with the service.

  My wedding was just magical! a beautiful combination of white rose bouquets and shining smiles. We celebrated in style but kept it classy at the same time. The white limo we rented fit the occasion perfectly. 12 of my closest family and friends joined us for a ride to the church, for pictures in a park and reception. The trip were fast, cozy and nice. Cold air bl;owing from the AC made us look forward to get in the limo every time. I'm quite sad that we only had it for 4 hours. in other words: Best Florida Limo made my day, literally. I couldn't be more happy with the service.
• 
  User1002133 Sent on 11/03/2012
  0.9 out of 5 rating

  0.9
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  This company advertises wedding services and I'm posting this review so you can be aware that they can easily ruin your special day and not care much about it. On October 24, 2012, we contracted South Florida Limos on short notice without checking reviews on the Internet and became their next victim. We asked this company to provide the best VIP service available to one of our best clients. We signed a contract and paid in advance, including 20% gratuity for the driver. This was a simple transport to Miami International Airport, a 10-mile ride. What was supposed to be a nice gesture for our client and his family turned into a nightmare for our company when the limo driver demanded payment from our client and obtained his credit card imprint despite the fact that we had paid the full amount in advance. Needless to say, the client was embarrassed in front of his wife and friends and insulted that we had offered a complimentary ride that wound up costing him $102 for a 10 mile ride to the airport. Not the way to make a good impression. When I contacted the company, it became evident why they have so many bad reviews all over the Internet and why they've racked up 25 complaints with the Better Business Bureau. No one at the company thought it was a big deal because according to them, the client's credit card was not charged. They refuse to understand that the damage was done the moment our client was asked to pay for what was supposed to be a complimentary ride. After being bounced around to several employees, many of whom claim to be managers, I demanded to speak to the owner. The owner identified himself as Dale, but he is not the owner of record. I explained the situation to Dale and proposed a way for him to remedy the situation: have your best driver pick up our client on the way back and deliver a letter of apology for the other driver's indiscretion. They promised to do it, but never did.

  This company advertises wedding services and I'm posting this review so you can be aware that they can easily ruin your special day and not care much about it. On October 24, 2012, we contracted South Florida Limos on short notice without checking reviews on the Internet and became their next victim. We asked this company to provide the best VIP service available to one of our best clients. We signed a contract and paid in advance, including 20% gratuity for the driver. This was a simple transport to Miami International Airport, a 10-mile ride. What was supposed to be a nice gesture for our client and his family turned into a nightmare for our company when the limo driver demanded payment from our client and obtained his credit card imprint despite the fact that we had paid the full amount in advance. Needless to say, the client was embarrassed in front of his wife and friends and insulted that we had offered a complimentary ride that wound up costing him $102 for a 10 mile ride to the airport. Not the way to make a good impression. When I contacted the company, it became evident why they have so many bad reviews all over the Internet and why they've racked up 25 complaints with the Better Business Bureau. No one at the company thought it was a big deal because according to them, the client's credit card was not charged. They refuse to understand that the damage was done the moment our client was asked to pay for what was supposed to be a complimentary ride. After being bounced around to several employees, many of whom claim to be managers, I demanded to speak to the owner. The owner identified himself as Dale, but he is not the owner of record. I explained the situation to Dale and proposed a way for him to remedy the situation: have your best driver pick up our client on the way back and deliver a letter of apology for the other driver's indiscretion. They promised to do it, but never did.
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• Nathalie Sent on 04/17/2012
  0.9 out of 5 rating

  0.9
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    0.0 out of 5 rating
    0.0

  This was an absolute nightmare and 3weeks later we are getting the run around for resolution!!!! Though they were paid in full weeks before the wedding they harrased our parents at pick for a credit card!! They sent a smaller car then agreed to one of the pick ups! The driver who picked me up was asking for the address when we got in the car, his GPS apparently couldn't pick it up so we had to give driving directions!! To top it off he still got lost and we had to pull up directions from our cell phones to make it to the ceremony!! If this wasn't bad enough, the driver left us waiting while he badgered the groom and insisted on getting a credit card before leaving while our guests are waiting for ceremony to start even after been shown proof of payment!! After all this, we return from the honeymoon and realized that they had charged us 3 additional times!!!! Need I say more!!! We are still waiting for a manager to call us back to get reimbursed for additional charges and restitution!

  This was an absolute nightmare and 3weeks later we are getting the run around for resolution!!!! Though they were paid in full weeks before the wedding they harrased our parents at pick for a credit card!! They sent a smaller car then agreed to one of the pick ups! The driver who picked me up was asking for the address when we got in the car, his GPS apparently couldn't pick it up so we had to give driving directions!! To top it off he still got lost and we had to pull up directions from our cell phones to make it to the ceremony!! If this wasn't bad enough, the driver left us waiting while he badgered the groom and insisted on getting a credit card before leaving while our guests are waiting for ceremony to start even after been shown proof of payment!! After all this, we return from the honeymoon and realized that they had charged us 3 additional times!!!! Need I say more!!! We are still waiting for a manager to call us back to get reimbursed for additional charges and restitution!