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Weddings

Soundbox Entertainment Reviews

Soundbox Entertainment

Soundbox Entertainment

Lake Stevens, WA
4.2 out of 5 rating, 5 Reviews
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Reviews

4.2 out of 5 rating
5 Reviews
  • Quality of service
    4 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    4.2 out of 5 rating
80% Recommended by couples

Awards

5
  • A
    April Sent on 04/11/2019
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    GREAT Customer Service!

    We have never hired a DJ before and Linda was very responsive to all our needs and questions. We are looking forward to an awesome time dancing at our wedding reception.

    Soundbox Entertainment's reply:

    Thank you April for a fantastic review. We are looking forward to rocking your wedding reception.
  • User2106445 Sent on 04/23/2015
    5 out of 5 rating
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      5.0 out of 5 rating
    I used Soundbox Entertainment for my Sister's reception and WOW!!!! I was Very Happy with their business! The right music was played the entire time along with song requests that my sister had.... I recommend them to everyone and I will CERTAINLY use their services in the future!!! Mark and Linda, Thank You VERY MUCH!!!

    Soundbox Entertainment's reply:

    Hey, we appreciate the review, but you forgot to add the rating, take care!!
  • C
    Chris Sent on 04/23/2015
    5 out of 5 rating
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    I had an AWESOME birthday party thanks to Soundbox Entertainment.... Mark and Linda were very professional and everyone had a blast! The music was perfect!!!! I HIGHLY RECOMMEND them to everyone for any event!!! They are very affordable, courteous, and I will be recommending them to friends and family and using them again in the future! Thanks again Mark and Linda!!!!
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  • A
    Andrea Sent on 04/28/2014
    5 out of 5 rating
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    Mark, Linda and Kim, thank you all for arranging the entertainment for our wedding. Our day would not have been complete without you.


    Andrea and Eric, Seattle, WA
  • User2247110 Sent on 07/28/2015
    0.8 out of 5 rating
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      3.0 out of 5 rating
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      1.0 out of 5 rating
    We had an absolutely awful experience with Soundbox DJing our wedding! When we went to email them to try and figure out a solution all they did was blame us.
    Our officiant told us he wanted to do a mic check with them and was told no. Soundbox came back and said that they did do a mic check, but because our officiant didn’t have our guests sit down during the ceremony the receivers weren’t picking up the mic. Strange, considering the guests did end up sitting down during the ceremony and the mic was still cutting in and out. Also, everyone noticed that when the officiant looked down at his book, the mic picked up what he was saying. Anytime he looked up, the mic went out. I have a hard time believing our guests standing for part of the ceremony had anything to do with that.
    During the ceremony, one of the DJ’s was heard by several guests swearing. We had numerous children in attendance. When I e-mailed them about this, the response I received was, “and as far as the swearing that would have been my son, who was already frustrated with the whole set up. “ If you were frustrated with the whole set-up (which was your set-up by the way, you brought all of the equipment), why did you agree to DJ the event? We were completely up front and honest about our wedding being located at the Summit of Crystal Mountain. We answered all logistical questions about how to set-up and what equipment would be needed. We have yet to receive an apology from them regarding the swearing during our ceremony.
    I would NOT recommend hiring Soundbox Entertainment for your DJing needs. In our opinion as well as the opinion of our guests, they were completely unprofessional. When we tried e-mailing them to discuss our concerns after the event, they told us our officiant “lied and God will deal with him later,” and our wedding was “so disorganized”. No one else we hired or talked to felt the wedding was disorganized and unfortunately, I think this just shows their lack of professionalism.