Sorelle Bridal Salon Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Erica C. Sent on 04/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
You should definitely stop at Sorelle's!
I had the best experience shopping at Sorelle's! This was my first time trying on any wedding dress and Whitney made me feel so comfortable. She listened to my vision and picked so many great dresses to help find what worked best on me! Can't recommend enough!I had the best experience shopping at Sorelle's! This was my first time trying on any wedding dress and Whitney made me feel so comfortable. She listened to my vision and picked so many great dresses to help find what worked best on me! Can't recommend enough!Sorelle Bridal Salon's reply:
Hello Erica! Thank you for your kind thoughts. Sorelle Bridal is so fortunate to have Whitney - she is a thoughtful, considerate person and stylist! We are thrilled you had a positive experience at our store and hope to see you again soon! -
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Db33B410A7C16D58122Effdec61Ea86414879B3C Sent on 10/20/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely loved Sorelle and all of the ladies that worked with me. My dress was beautiful and they were very accommodating with scheduling (I had 6 fittings). They have many different dresses to choose from and worked with my budget. I would highly recommend this bridal salon to any future bride! It is worth the drive to Washington, PA.Absolutely loved Sorelle and all of the ladies that worked with me. My dress was beautiful and they were very accommodating with scheduling (I had 6 fittings). They have many different dresses to choose from and worked with my budget. I would highly recommend this bridal salon to any future bride! It is worth the drive to Washington, PA. -
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Andi Sent on 02/25/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience!
I bought my wedding dress from Sorelle and had a wonderful experience from start to finish! They have a lot of variety and will help you find the perfect dress. The staff there is super friendly and helpful and really make you feel comfortable and important every time you go there. Highly recommend!!!I bought my wedding dress from Sorelle and had a wonderful experience from start to finish! They have a lot of variety and will help you find the perfect dress. The staff there is super friendly and helpful and really make you feel comfortable and important every time you go there. Highly recommend!!! -
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Kelly D. Sent on 07/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love them!
I LOVE THEM! We had a less than subpar experience at another bridal shop, and several friends suggested Sorelle. It was well worth the hour-long drive. Our consultant was Gina & she took the time to really get to know me, my wedding vision, and my fiancé & I’s relationship. She said by the end of this we would be best friends and we were! She really listened to me when I described what I was envisioning and pulled dresses that resembled that vision. She asked me to describe my dream dress in 3 words; one of my words was comfortable and she pulled some gorgeous gowns that were all extremely flattering and comfortable. I can’t rave about this salon enough! Prices are very reasonable too, especially considering the quality of the dresses. So happy I was able to get my dress and veil from Sorelle! Updated in 2021 now that the wedding has happened: I am so happy I also got my dress altered at Sorelle!! Gayane did a fantastic job & the staff was there throughout to provide any needed input! I was pretty picky about fixing the neckline to look exactly like the try-on, and everyone was so understanding/she did an outstanding job with altering this. Every time I went for a fitting I felt so special. This is such a wonderful place. Thank you Sorelle!!!I LOVE THEM! We had a less than subpar experience at another bridal shop, and several friends suggested Sorelle. It was well worth the hour-long drive. Our consultant was Gina & she took the time to really get to know me, my wedding vision, and my fiancé & I’s relationship. She said by the end of this we would be best friends and we were! She really listened to me when I described what I was envisioning and pulled dresses that resembled that vision. She asked me to describe my dream dress in 3 words; one of my words was comfortable and she pulled some gorgeous gowns that were all extremely flattering and comfortable. I can’t rave about this salon enough! Prices are very reasonable too, especially considering the quality of the dresses. So happy I was able to get my dress and veil from Sorelle! Updated in 2021 now that the wedding has happened: I am so happy I also got my dress altered at Sorelle!! Gayane did a fantastic job & the staff was there throughout to provide any needed input! I was pretty picky about fixing the neckline to look exactly like the try-on, and everyone was so understanding/she did an outstanding job with altering this. Every time I went for a fitting I felt so special. This is such a wonderful place. Thank you Sorelle!!!Sorelle Bridal Salon's reply:
Thank you for sharing the love! We certainly appreciate you making the drive to be a Sorelle Bride. It is great to hear that you had a fabulous experience finding the dress, as well as having it altered. Gina and Gayane are both gifted members of our team! -
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Melanie S. Sent on 07/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mother of the Bride
Sorelle came through for everything a mother of the bride could dream of! Selection ~ assistance ~ custom fitting ~
A heartwarming experience!Sorelle came through for everything a mother of the bride could dream of! Selection ~ assistance ~ custom fitting ~
A heartwarming experience! -
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Mackenzie M. Sent on 06/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All i could have ever hoped for!!!!
Sorelle's Bridal Salon exceeding all of my expectations! They made my experience shopping for my wedding dress fun, easy and stress free. They truly take into consideration the wants and needs of the bride and made me feel valued and beautiful.
My bridesmaids also got their dresses at Sorelle's. The staff at Sorelle's worked with with to help me find what would look best standing next to my dress. My girls and I were able to find the perfect dresses and I couldn't be more excited to see the whole ensemble come together. I couldn't imagine going anywhere else to find the perfect dresses.Sorelle's Bridal Salon exceeding all of my expectations! They made my experience shopping for my wedding dress fun, easy and stress free. They truly take into consideration the wants and needs of the bride and made me feel valued and beautiful.
My bridesmaids also got their dresses at Sorelle's. The staff at Sorelle's worked with with to help me find what would look best standing next to my dress. My girls and I were able to find the perfect dresses and I couldn't be more excited to see the whole ensemble come together. I couldn't imagine going anywhere else to find the perfect dresses.Sorelle Bridal Salon's reply:
Thank you for your kind words. We are thrilled you chose Sorelle Bridal Salon. We strive to meet every bride’s vision for the wedding day. Congratulations! -
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Melissa A. Sent on 06/19/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding experience
Absolutely blown away by my experience here! I definitely recommended making Sorelle your first (and only) stop! We got my dress/veil, my mom's dress, my step-mother in law's dress, the bridesmaid dresses, and accessories from Sorelle and could not be more thrilled. After COUNTLESS appointments to find the perfect gowns, Sorelle and their staff blew us away. Brides - don't go anywhere but Sorelle, you'll feel like a queen!Absolutely blown away by my experience here! I definitely recommended making Sorelle your first (and only) stop! We got my dress/veil, my mom's dress, my step-mother in law's dress, the bridesmaid dresses, and accessories from Sorelle and could not be more thrilled. After COUNTLESS appointments to find the perfect gowns, Sorelle and their staff blew us away. Brides - don't go anywhere but Sorelle, you'll feel like a queen!Sorelle Bridal Salon's reply:
Thank you for your kind words! You were an absolute joy to work with from the minute you walked in our store! We are thrilled your family became part of our Sorelle family. Best wishes! -
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Kelly M. Sent on 11/30/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So Happy We Chose Sorelle!
I went into purchasing my wedding dress pretty uneasy - Sorelle was my 1st Bridal Store stop and truly, I was positive I wasn't even going to find anything that was right for me - I just wanted to dip my toes into the process and see where it took me. Boy, was I wrong! My experience with Sorelle was phenomenal. I worked with Wendy to find my dress and it was actually the very first one she picked out and I tried on! (How lucky!) She was incredibly patient and attentive with me, listening to my visions and finding me the perfect dress. She was super sweet and helpful and her staff (Whitney and Michelle) were totally awesome as well. We ended up coming back a handful of times for both the Mother of the Bride & Mother of the Groom to get their special occasion dresses and they looked stunning as well. Everyone was incredibly helpful/friendly and were so nice to us - they made the process so enjoyable and easy. My dress came in about 5 months to the date I ordered it (even during the pandemic!) and the MOG/MOB dresses came in about 3-4 months. I also got my gorgeous veil, headpiece, and earrings from Sorelle which all looked/matched perfect with my dress. I could not be happier with my experience and would definitely reccomend to any future bride!I went into purchasing my wedding dress pretty uneasy - Sorelle was my 1st Bridal Store stop and truly, I was positive I wasn't even going to find anything that was right for me - I just wanted to dip my toes into the process and see where it took me. Boy, was I wrong! My experience with Sorelle was phenomenal. I worked with Wendy to find my dress and it was actually the very first one she picked out and I tried on! (How lucky!) She was incredibly patient and attentive with me, listening to my visions and finding me the perfect dress. She was super sweet and helpful and her staff (Whitney and Michelle) were totally awesome as well. We ended up coming back a handful of times for both the Mother of the Bride & Mother of the Groom to get their special occasion dresses and they looked stunning as well. Everyone was incredibly helpful/friendly and were so nice to us - they made the process so enjoyable and easy. My dress came in about 5 months to the date I ordered it (even during the pandemic!) and the MOG/MOB dresses came in about 3-4 months. I also got my gorgeous veil, headpiece, and earrings from Sorelle which all looked/matched perfect with my dress. I could not be happier with my experience and would definitely reccomend to any future bride!-
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+6 photos
Sorelle Bridal Salon's reply:
Kelly, these pictures are stunning! We could not be more thankful for brides like you. Thank you for sharing your experience. We are so glad you found your gorgeous gown and accessories at our salon. We are also glad you were able to experience our team. The words “phenomenal,” “patient, and “attentive” are not taken lightly. Thank you.
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Rebecca Sent on 11/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything I had imagined and more!!
I found my dress with the help of Terry. Her and the manager Michelle helped me narrow down my choices. When it came down to the wire and I honestly thought I had decided on the dress, she had me put the veil on and had me envision my wedding day, talking me through it to really help me visualize. When I opened my eyes I was hesitant and wanted to try on the other dress I had liked and envisioned myself again. When I opened my eyes I started crying and knew I found my dress. I had my mom, grandma, and fiancee's stepmom and grandma with me. All of the Sorelle staff were very welcoming to all of us and let us celebrate me finding my dress with our bottle of wine. The manager was invested in me and was very excited. My family and I had a wonderful experience! Even the other girls trying to find their wedding dress and their families would comment on each dress I tried on and were very friendly. I am very happy I picked Sorelle!!I found my dress with the help of Terry. Her and the manager Michelle helped me narrow down my choices. When it came down to the wire and I honestly thought I had decided on the dress, she had me put the veil on and had me envision my wedding day, talking me through it to really help me visualize. When I opened my eyes I was hesitant and wanted to try on the other dress I had liked and envisioned myself again. When I opened my eyes I started crying and knew I found my dress. I had my mom, grandma, and fiancee's stepmom and grandma with me. All of the Sorelle staff were very welcoming to all of us and let us celebrate me finding my dress with our bottle of wine. The manager was invested in me and was very excited. My family and I had a wonderful experience! Even the other girls trying to find their wedding dress and their families would comment on each dress I tried on and were very friendly. I am very happy I picked Sorelle!!Sorelle Bridal Salon's reply:
Rebecca, thank you for taking the time to write an incredibly thoughtful review. Envisioning your wedding day with your family present is a memorable moment. The Sorelle Staff is grateful to have been a small part of the memory. We look forward to continuing to work closely with you and your family. -
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Sarah Sent on 11/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Flawless Dress and Friendly Staff
Everyone was very helpful along the way. My dress was gorgeous and the staff was so friendly. Only complaint is that I ordered my dress and it was too small when I went to pick it up. The manager said “oh it won’t be difficult at all to take out less than an inch” this process cost me $150+ and a good month of stress... I’d say it was difficultEveryone was very helpful along the way. My dress was gorgeous and the staff was so friendly. Only complaint is that I ordered my dress and it was too small when I went to pick it up. The manager said “oh it won’t be difficult at all to take out less than an inch” this process cost me $150+ and a good month of stress... I’d say it was difficult -
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Jordyn H. Sent on 10/06/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
October 3, 2020
Even with the pandemic going on, Sorelle made sure everything was absolutely perfect and they were such a joy to work with. They were also very personable and even remembered certain details about us and our wedding day. I am very happy with my decision!Even with the pandemic going on, Sorelle made sure everything was absolutely perfect and they were such a joy to work with. They were also very personable and even remembered certain details about us and our wedding day. I am very happy with my decision! -
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Savannah Sent on 08/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful dress and beautiful experience
I chose Sorelle because I went there as a bridesmaid in the past and just loved the atmosphere and dresses. I’m so glad I did! I found my dress on the first try, and got all of my alterations done there. I had some fairly big changes, so with that (plus the pandemic and date change and everything), I was there quite a bit haha. The team was always so helpful and friendly, and even with the restrictions they made the experience great. I loved my dress so much and wish I could wear it everyday haha. Choose Sorelle!I chose Sorelle because I went there as a bridesmaid in the past and just loved the atmosphere and dresses. I’m so glad I did! I found my dress on the first try, and got all of my alterations done there. I had some fairly big changes, so with that (plus the pandemic and date change and everything), I was there quite a bit haha. The team was always so helpful and friendly, and even with the restrictions they made the experience great. I loved my dress so much and wish I could wear it everyday haha. Choose Sorelle! -
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Hanah Sent on 09/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It was so perfect and easy! I found the perfect dress here!!
They were so wonderful to work with!! They were fast and efficient!! Loved my experience!They were so wonderful to work with!! They were fast and efficient!! Loved my experience! -
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Caitlyn Sent on 04/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection!
I had the most amazing experience at Sorelle! My mother and Aunt flew up from FL to help me find my dress and Sorelle was actually our last apt of the weekend. We hadn't had any luck and none of the experiences had been anywhere close to magical- until Sorelle! Marque was so attentive, the first dress she picked was literally the one! Though she still pulled other styles I wanted to try. She truly saved the weekend! Since then my dress has come in and I have been back a few times to try on and for my MOH to find her dress and Whitney has been AMAZING. She is always the first to greet me and helps me with whatever I need when I call!
All in all- if you live in the area or at least within a couple hours of driving I would suggest visiting for any special occasion needs! They are the best!I had the most amazing experience at Sorelle! My mother and Aunt flew up from FL to help me find my dress and Sorelle was actually our last apt of the weekend. We hadn't had any luck and none of the experiences had been anywhere close to magical- until Sorelle! Marque was so attentive, the first dress she picked was literally the one! Though she still pulled other styles I wanted to try. She truly saved the weekend! Since then my dress has come in and I have been back a few times to try on and for my MOH to find her dress and Whitney has been AMAZING. She is always the first to greet me and helps me with whatever I need when I call!
All in all- if you live in the area or at least within a couple hours of driving I would suggest visiting for any special occasion needs! They are the best!Sorelle Bridal Salon's reply:
Thanks for leaving us such a glowing review Caitlyn! I am happy you came to see us and that we could find your perfect dress together. We are so excited that you are our bride! I will pass along your kind words to Marque and Whitney. They are pretty awesome! Can't wait to see you next time. -
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Alyssa Sent on 10/26/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Michel Wedding 9/21/19
I went to Sorelle Bridal Salon a little over a year before my wedding. They listened to exactly what I was looking for and made the dress shopping process so easy and enjoyable. It was an unforgettable experience. I chose to get my alterations done there as well and they were very accommodating with the dates I was available. I highly recommend buying your dress at Sorelle Bridal Salon!I went to Sorelle Bridal Salon a little over a year before my wedding. They listened to exactly what I was looking for and made the dress shopping process so easy and enjoyable. It was an unforgettable experience. I chose to get my alterations done there as well and they were very accommodating with the dates I was available. I highly recommend buying your dress at Sorelle Bridal Salon!Sorelle Bridal Salon's reply:
Hi Alyssa! Thank you for the positive review and recommendation. We love to hear from our brides! Congratulations! ❤️❤️ -
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Makayla H. Sent on 10/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Look no further! This is it!
Sorelle basically became part of the family from the time I got engaged to the day before we said I do. From beginning to end they were nothing short of helpful and encouraging! I went in to try on dresses by myself and ended up finding my dress and my bridesmaid dresses there as well. The ladies that work in the salon are AMAZING!!! Every time I would stop in, their smiles lit up the room and made some of the inevitable wedding stress lessen. By the time wedding day came, my dress fit me LIKE A GLOVE. They know what they are doing for sure! Thank you ladies SO MUCH!Sorelle basically became part of the family from the time I got engaged to the day before we said I do. From beginning to end they were nothing short of helpful and encouraging! I went in to try on dresses by myself and ended up finding my dress and my bridesmaid dresses there as well. The ladies that work in the salon are AMAZING!!! Every time I would stop in, their smiles lit up the room and made some of the inevitable wedding stress lessen. By the time wedding day came, my dress fit me LIKE A GLOVE. They know what they are doing for sure! Thank you ladies SO MUCH!Sorelle Bridal Salon's reply:
Hi MaKayla,
Thank you for your kind review. We are honored to have been part of your wedding preparations. Thanks for including the picture - you look amazing! Congratulations! -
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Briana Sent on 09/24/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most amazing experience I could've imagined!
The ladies at Sorelle, specifically consultant Whitney and manager Michelle, went above and beyond! Whitney helped me decide on silhouette, and found a dress I loved. Later, when I was up in the air between it and a dress I loved at another salon, she got me in that day to retry the dress... then they rush ordered my dress for me so my fiance's family can still be a part of the experience when they come this week! They have been absolutely wonderful and I'm so glad they'll be continuing to help me through the rest of my dress experience. I plan to do all alterations through them. So reasonably priced and can't say enough about their customer service!The ladies at Sorelle, specifically consultant Whitney and manager Michelle, went above and beyond! Whitney helped me decide on silhouette, and found a dress I loved. Later, when I was up in the air between it and a dress I loved at another salon, she got me in that day to retry the dress... then they rush ordered my dress for me so my fiance's family can still be a part of the experience when they come this week! They have been absolutely wonderful and I'm so glad they'll be continuing to help me through the rest of my dress experience. I plan to do all alterations through them. So reasonably priced and can't say enough about their customer service!Sorelle Bridal Salon's reply:
Hi Briana! Thank you so much for such a kind review. Michelle and Whitney are the best!! I will absolutely pass along your glowing feedback to them. We can't eait to see you at your next visit. Until then, if you need ANYTHING you give us a call! <3 -
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Breann Sent on 09/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Huge selection!
I went to 2 other bridal salons before going to Sorelles. Their selection is huge! They were all so wonderful to work with every time I was there! My only complaint is that I wish there were more private areas to try on dresses instead of sharing with everyone else. It’s not bad during the week but Saturdays are crazy there!I went to 2 other bridal salons before going to Sorelles. Their selection is huge! They were all so wonderful to work with every time I was there! My only complaint is that I wish there were more private areas to try on dresses instead of sharing with everyone else. It’s not bad during the week but Saturdays are crazy there!Sorelle Bridal Salon's reply:
Hi Breann! Thank you for your feedback. We are thrilled you had a mostly positive experience. We are always looking for ways to give each bride her ideal experience. Saturday is definitely our busiest day! ❤️ -
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Kyley M. Sent on 09/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jeanie is Amazing!
I worked with the owner, Jeanie, to find my dress and she was absolutely amazing! She was so patient with me as I was not finding the perfect dress and was starting to get frustrated. But she did not give up and helped me find my perfect dress that brought my husband to tears as I walked down the aisle. They even shipped my dress to me out in Washington State after it came in from being ordered as we planned a Pittsburgh wedding (where I'm from) from Washington State. I was even able to get a complimentary steaming of my dress the day before our wedding since it was slightly wrinkly from the flight to Pittsburgh. I would recommend Sorelle and Jeanie 11/10! You will not be disappointed!I worked with the owner, Jeanie, to find my dress and she was absolutely amazing! She was so patient with me as I was not finding the perfect dress and was starting to get frustrated. But she did not give up and helped me find my perfect dress that brought my husband to tears as I walked down the aisle. They even shipped my dress to me out in Washington State after it came in from being ordered as we planned a Pittsburgh wedding (where I'm from) from Washington State. I was even able to get a complimentary steaming of my dress the day before our wedding since it was slightly wrinkly from the flight to Pittsburgh. I would recommend Sorelle and Jeanie 11/10! You will not be disappointed!Sorelle Bridal Salon's reply:
Hi Kyle,
Our goal is finding the DRESS!! We are so excited you found your dress with us. ❤️ Thank you for your kind words! Congratulations! -
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Grace Sent on 08/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most incredible experience!!
I came all the way from Tennessee to get my wedding dress here! I wanted to share the experience with my mom, aunts and nana, who live in area and it could not have been more perfect! Whitney is the absolute sweetest person and everyone at Sorelle made me feel right at home!! Every time I look at my dress, I can’t help but smile because not only am I [still] obsessed with it after my wedding is over, but I will forever have the incredible memory of getting my dress at this perfect place!I came all the way from Tennessee to get my wedding dress here! I wanted to share the experience with my mom, aunts and nana, who live in area and it could not have been more perfect! Whitney is the absolute sweetest person and everyone at Sorelle made me feel right at home!! Every time I look at my dress, I can’t help but smile because not only am I [still] obsessed with it after my wedding is over, but I will forever have the incredible memory of getting my dress at this perfect place!Sorelle Bridal Salon's reply:
Grace, thank you for sharing your kind words of praise! We are delighted that we were able to work with you in finding your dream gown. You could not have made a more beautiful bride! We wish you and your husband the best and send our sincere congratulations from Pennsylvania! -
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Sasha K. Sent on 06/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing customer service
They catered to my wants and needs and found me a wedding dress I loved.They catered to my wants and needs and found me a wedding dress I loved.Sorelle Bridal Salon's reply:
Dear Sasha,
Thank you for your positive review! We are thrilled you found your dress at Sorelle Bridal Salon. Congratulations 🖤🖤🖤 -
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Christine Sent on 05/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience
I purchased my wedding dress from Sorelle, and the experience was amazing from start to finish. During my shopping appointment, I did not feel any pressure regarding my dress. When I decided to buy it, the staff was realistic with sizing, and my dress came in quickly and fit like a glove! My dress came in about 17 months before my wedding, and Sorelle stored my dress the whole time! I got my alterations done there too, and they were always able to accommodate my appointment schedule as an out of town bride. My mom got her dress there too! It was a wonderful experience!I purchased my wedding dress from Sorelle, and the experience was amazing from start to finish. During my shopping appointment, I did not feel any pressure regarding my dress. When I decided to buy it, the staff was realistic with sizing, and my dress came in quickly and fit like a glove! My dress came in about 17 months before my wedding, and Sorelle stored my dress the whole time! I got my alterations done there too, and they were always able to accommodate my appointment schedule as an out of town bride. My mom got her dress there too! It was a wonderful experience!Sorelle Bridal Salon's reply:
Hi Christine!!
Thank you for your kind words and recommendation! We are so happy you had a positive experience. We strive to meet the individual needs of each bride. Congratulations ❤️ -
Quality of service
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Chelsey Sent on 05/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My mom, maid of honor, and I visited Sorelle Bridal Salon this past weekend. We had a wonderful and positive experience! It was my last appointment of the day and I was feeling disappointed with how the previous appointments went. However, Michelle and Amanda did not give up on me! They searched for all the dresses that fit my style and vision! Not only did I find my dress but other accessories that put the finishing touches on my dress. Whitney at the front desk was very personable and willing to help with whatever questions we had regarding the purchases. The store is beautiful and the inventory is vast, covering all styles that fit any brides vision. This store will make any bride feel special and I am so happy I visited there!My mom, maid of honor, and I visited Sorelle Bridal Salon this past weekend. We had a wonderful and positive experience! It was my last appointment of the day and I was feeling disappointed with how the previous appointments went. However, Michelle and Amanda did not give up on me! They searched for all the dresses that fit my style and vision! Not only did I find my dress but other accessories that put the finishing touches on my dress. Whitney at the front desk was very personable and willing to help with whatever questions we had regarding the purchases. The store is beautiful and the inventory is vast, covering all styles that fit any brides vision. This store will make any bride feel special and I am so happy I visited there!Sorelle Bridal Salon's reply:
Hi Chelsey!
Thanks so much for the kind review. It was a great start to our week! We truly believe there is a perfect dress out there for each and every bride and I am so happy to hear that Michelle and Amanda helped you find yours and more. Please know that we are here for you every step of the way, simply pick up the phone! Can't wait to see you again soon. <3 -
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Colleen M. Sent on 01/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
December 1, 2018
Went in there thinking I wanted a lace ball gown, came out with completely opposite! Everyone there was Extremely kind and helpful! The in-house seamstress was remarkable my dress fit perfectly because of her.Went in there thinking I wanted a lace ball gown, came out with completely opposite! Everyone there was Extremely kind and helpful! The in-house seamstress was remarkable my dress fit perfectly because of her.-
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+6 photos
Sorelle Bridal Salon's reply:
Hi Colleen! Thanks so much for leaving us such a kind review! We wish you all the love and happiness in the world. -
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Leigh Sent on 11/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Class and Kindness
The Sorelle staff was phenomenal. From the moment I walked in to try on a dress - until my final fitting - they were kind, patient when I arrived late to appointments (due to work) and made me feel welcome! They were classy and kind they the entire process! Wendy (the seamstress) was top notch!The Sorelle staff was phenomenal. From the moment I walked in to try on a dress - until my final fitting - they were kind, patient when I arrived late to appointments (due to work) and made me feel welcome! They were classy and kind they the entire process! Wendy (the seamstress) was top notch! -
Quality of service
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