SoPrime Entertainment Reviews
View more informationReviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
21 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
21
+7
User photos
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Andrew S. Sent on 07/13/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Photobooth Experience!
We booked SoPrime Entertainment after a recommendation from our wedding planner and they didn’t disappoint! Working to coordinate having a photo booth at our reception was a cinch and it was a great overall add to our event. It’s great that guests can immediately retrieve the photos they take and booth operator even offered to hold onto all the print outs for the bride and groom to retrieve at the end of the night. There is even an option to download all the photos taken that night post the event! Great experience.
We booked SoPrime Entertainment after a recommendation from our wedding planner and they didn’t disappoint! Working to coordinate having a photo booth at our reception was a cinch and it was a great overall add to our event. It’s great that guests can immediately retrieve the photos they take and booth operator even offered to hold onto all the print outs for the bride and groom to retrieve at the end of the night. There is even an option to download all the photos taken that night post the event! Great experience. -
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Joanne G. Sent on 09/15/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible!!
My husband and I hired Chris and Anthony back in 2019 for our Aug 2020 wedding. Due to covid we ended up cancelling our original big wedding, but friend's and family were able to help plan a smaller ceremony and reception held in our backyard. Through the last minute transition, Chris and Anthony were super easy to work with and continued to do everything in their power to make sure their services were still what we'd hoped. The day of our wedding they were more than I could've ever hoped for. I don't think we (or our friends and family) have ever had as much fun as we did thanks to these two. They really made sure everything ran smoothly and according to our schedule and also made sure everyone was having a blast. I cannot thank them enough for making our day so incredible.My husband and I hired Chris and Anthony back in 2019 for our Aug 2020 wedding. Due to covid we ended up cancelling our original big wedding, but friend's and family were able to help plan a smaller ceremony and reception held in our backyard. Through the last minute transition, Chris and Anthony were super easy to work with and continued to do everything in their power to make sure their services were still what we'd hoped. The day of our wedding they were more than I could've ever hoped for. I don't think we (or our friends and family) have ever had as much fun as we did thanks to these two. They really made sure everything ran smoothly and according to our schedule and also made sure everyone was having a blast. I cannot thank them enough for making our day so incredible. -
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Rachel Sent on 12/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect DJ and Photobooth
I have nothing but nice thing to say about SoPrime Entertainment. We worked with Justin, Eric, and Charlie for their DJ services and a photo booth. Everything was absolutely fantastic! They made sure our ceremony ran flawlessly and that we stuck to our timeline throughout the evening. Our dance floor was never empty and they made sure to play all of the songs I marked as must play songs throughout the night! Their photo booth is an open photo booth which was honestly perfect because it allows your to fit more people in for pictures! Their photo booth was lower in price than others, but still included a backdrop, printed pictures, a dedicated attendant, and a digital file of the pictures. We honestly will always recommend SoPrime for your events!I have nothing but nice thing to say about SoPrime Entertainment. We worked with Justin, Eric, and Charlie for their DJ services and a photo booth. Everything was absolutely fantastic! They made sure our ceremony ran flawlessly and that we stuck to our timeline throughout the evening. Our dance floor was never empty and they made sure to play all of the songs I marked as must play songs throughout the night! Their photo booth is an open photo booth which was honestly perfect because it allows your to fit more people in for pictures! Their photo booth was lower in price than others, but still included a backdrop, printed pictures, a dedicated attendant, and a digital file of the pictures. We honestly will always recommend SoPrime for your events! -
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Victoria Sent on 11/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Team
The SoPrime team was so amazing to work with, and dedicated so much of their time and energy to make sure our wedding day music was perfect. They also did an amazing job taking photos and video to help us capture and remember our wedding day. It was such a pleasure to work with them. For anyone in Chicago and the surrounding suburbs, hire them! They truly do it all!The SoPrime team was so amazing to work with, and dedicated so much of their time and energy to make sure our wedding day music was perfect. They also did an amazing job taking photos and video to help us capture and remember our wedding day. It was such a pleasure to work with them. For anyone in Chicago and the surrounding suburbs, hire them! They truly do it all! -
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Katherine Sent on 01/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were seriously the BEST
Chris and Matias were incredible! They DJ'd our 1920's themed wedding at the Blackstone this December. They let us personalize our music so we got exactly what we wanted! The SoPrime website was very helpful and it was great to be able to be so hands on and informed about how the evening would run. They were really organized and clearly experienced. I'm glad that they sold us on the uplighting because it was totally worth it:) They brought such great energy to the evening and kept our guests on the dance floor the whole night. Chris even got on the dance floor to lead one of the group dances! We also loved the photo booth and think that our guests had a blast! They even helped purchase some "Gatsby" props to use.Chris and Matias were incredible! They DJ'd our 1920's themed wedding at the Blackstone this December. They let us personalize our music so we got exactly what we wanted! The SoPrime website was very helpful and it was great to be able to be so hands on and informed about how the evening would run. They were really organized and clearly experienced. I'm glad that they sold us on the uplighting because it was totally worth it:) They brought such great energy to the evening and kept our guests on the dance floor the whole night. Chris even got on the dance floor to lead one of the group dances! We also loved the photo booth and think that our guests had a blast! They even helped purchase some "Gatsby" props to use. -
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Amanda Sent on 08/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wish I could give DJ Chris Socha way more than 5 stars!! We decided to meet with him after having the time of our lives at a friends wedding. He created an out of this world timeline for the ENTIRE evening (type A brides, seriously look no further, he does it all) and helped make sure it was smooth. The dance floor was packed until the very end of the night, with people of all ages. (We saw this at our friends wedding too!) We have gotten many many compliments on the music! Most importantly, we had SO MUCH FUN, and so did all of our guests! DJ Chris is talented, knows how to read a crowd and keep the party going. We are SO Thankful we had you on our day. MANY MANY THANKS!!I wish I could give DJ Chris Socha way more than 5 stars!! We decided to meet with him after having the time of our lives at a friends wedding. He created an out of this world timeline for the ENTIRE evening (type A brides, seriously look no further, he does it all) and helped make sure it was smooth. The dance floor was packed until the very end of the night, with people of all ages. (We saw this at our friends wedding too!) We have gotten many many compliments on the music! Most importantly, we had SO MUCH FUN, and so did all of our guests! DJ Chris is talented, knows how to read a crowd and keep the party going. We are SO Thankful we had you on our day. MANY MANY THANKS!!-
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+7 photos
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Becky Sent on 06/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW! I honestly dont know how we lucked out and found Chris and SoPrime! We met with one of the big box dj's and were completely turned off. We met with Chris and my fiance wanted to book with him right away when we walked out. Chris knows this industry, has a passion, and enjoys getting to know people!! He instantly put us at ease, and made wedding reception planning fun. When we found out we were going to be switching to a bigger ballroom at our venue, Chris came out to see the new space and gave us ideas. The day of, Chris was a the best DJ we could have asked for. We had people out dancing on the dance floor during dinner!!! People continue to tell us this was the best wedding they have been to. Chris is not only professional, he is personable, reliable and just hands down amazing. When we left our wedding, I honestly feel like my now husband and I also made a new friend.
WOW! I honestly dont know how we lucked out and found Chris and SoPrime! We met with one of the big box dj's and were completely turned off. We met with Chris and my fiance wanted to book with him right away when we walked out. Chris knows this industry, has a passion, and enjoys getting to know people!! He instantly put us at ease, and made wedding reception planning fun. When we found out we were going to be switching to a bigger ballroom at our venue, Chris came out to see the new space and gave us ideas. The day of, Chris was a the best DJ we could have asked for. We had people out dancing on the dance floor during dinner!!! People continue to tell us this was the best wedding they have been to. Chris is not only professional, he is personable, reliable and just hands down amazing. When we left our wedding, I honestly feel like my now husband and I also made a new friend.
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Kimberly Sent on 09/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
SoPrime Entertainment was so great to work with and they did a phenomenal job for our wedding! They even created a custom mash-up for our first dance that made for a nice surprise for our guests. The Photo Booth was a huge hit, the uplighting was perfect and the music was awesome. From the moment the dance floor opened to last call, everyone was up and having a great time. A lot of guests complimented the music and the fact that it was "such a great party"! It really was the best day ever and we are so glad SoPrime Entertainment was able to be a part of our day.SoPrime Entertainment was so great to work with and they did a phenomenal job for our wedding! They even created a custom mash-up for our first dance that made for a nice surprise for our guests. The Photo Booth was a huge hit, the uplighting was perfect and the music was awesome. From the moment the dance floor opened to last call, everyone was up and having a great time. A lot of guests complimented the music and the fact that it was "such a great party"! It really was the best day ever and we are so glad SoPrime Entertainment was able to be a part of our day. -
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Ashley Sent on 09/04/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
DJ Chris Socha was the best! He goes above and beyond. He made sure everything went smoothly! Very organized and pleasure to be around.DJ Chris Socha was the best! He goes above and beyond. He made sure everything went smoothly! Very organized and pleasure to be around. -
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Ashley Sent on 10/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used SoPrime Entertainment for our DJ services on 8/26/17. We had DJ Chris Socha and he was absolutely amazing! He went above and beyond expectations. We met a couple times before the wedding to get our vision in place (which we didn’t really have one the first time we met). He has a google document that keeps track of everything, and he is extremely organized. He made sure we stayed on track with our timeline the day of and made sure we did everything we wanted to. We also had only about 80 people, with wide variety of music interests and ages and he did great at filling in songs that were a good fit for everyone to enjoy. Weddings can be very stressful, but I can honestly say we were 110% satisfied and able to enjoy our day and we had NOTHING to worry about. We had our ceremony outside that SoPrime provided microphones for & then they also did our lighting inside which looked great! We got a photobooth and the photo album which is definitely worth doing! Stephen was our photobooth attendant and he was very helpful and fun to be around which is exactly what you want at your wedding or any other event!
100 times over – we would go with SoPrime Entertainment. With SoPrime Entertainment, you will not be disappointed!!We used SoPrime Entertainment for our DJ services on 8/26/17. We had DJ Chris Socha and he was absolutely amazing! He went above and beyond expectations. We met a couple times before the wedding to get our vision in place (which we didn’t really have one the first time we met). He has a google document that keeps track of everything, and he is extremely organized. He made sure we stayed on track with our timeline the day of and made sure we did everything we wanted to. We also had only about 80 people, with wide variety of music interests and ages and he did great at filling in songs that were a good fit for everyone to enjoy. Weddings can be very stressful, but I can honestly say we were 110% satisfied and able to enjoy our day and we had NOTHING to worry about. We had our ceremony outside that SoPrime provided microphones for & then they also did our lighting inside which looked great! We got a photobooth and the photo album which is definitely worth doing! Stephen was our photobooth attendant and he was very helpful and fun to be around which is exactly what you want at your wedding or any other event!
100 times over – we would go with SoPrime Entertainment. With SoPrime Entertainment, you will not be disappointed!! -
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Rhandee Sent on 10/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We planned our wedding long distance and knew we were going with Chris Socha from SoPrime Entertainment after our first video consultation. He understood our wedding vision, was very helpful with the day of timeline and had great attention to detail. Chris is passionate about his work and it absolutely showed leading up to and during our wedding. He worked with our venue to ensure proper set up for our outdoor ceremony and our day of coordinator on the timing of everything. He knew how to read the crowd and our guests didn't leave the dance floor! We couldn't have made a better choice. Thank you, Chris and your team!!!We planned our wedding long distance and knew we were going with Chris Socha from SoPrime Entertainment after our first video consultation. He understood our wedding vision, was very helpful with the day of timeline and had great attention to detail. Chris is passionate about his work and it absolutely showed leading up to and during our wedding. He worked with our venue to ensure proper set up for our outdoor ceremony and our day of coordinator on the timing of everything. He knew how to read the crowd and our guests didn't leave the dance floor! We couldn't have made a better choice. Thank you, Chris and your team!!!SoPrime Entertainment's reply:
Thank you so much for the awesome review and your feedback! I love hearing that we helped bring your big day to life as you envisioned it. It was my absolute pleasure working with you both up to your wedding day and especially getting to celebrate it with you and your guests! What a cool venue and it was definitely a PARTY! Thank you so much again for choosing me and SoPrime Entertainment to be a part of your special day! - DJ Chris :D -
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Eileen Sent on 08/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best DJ ever! Not only was Justin an absolute pleasure to work with, but he did an amazing job! I couldn't believe how many of my guests approached me just to tell me how much they loved the music - whether it was during cocktail hour, dinner, or dancing, everyone enjoyed the mood Justin set. I had requested that he play to the crowd and get people dancing and he did just that! He was also fantastic at keeping the night running between introductions, cake cutting, special dances, and the bouquet/garter toss. I don't know what else to say except that you will not be disappointed if you hire SoPrime Entertainment for your wedding. And they offer all kinds of other cool stuff like uplights and photobooths, too! They really are the best! Thanks so much for everything! Our wedding couldn't have been so perfect without you!Best DJ ever! Not only was Justin an absolute pleasure to work with, but he did an amazing job! I couldn't believe how many of my guests approached me just to tell me how much they loved the music - whether it was during cocktail hour, dinner, or dancing, everyone enjoyed the mood Justin set. I had requested that he play to the crowd and get people dancing and he did just that! He was also fantastic at keeping the night running between introductions, cake cutting, special dances, and the bouquet/garter toss. I don't know what else to say except that you will not be disappointed if you hire SoPrime Entertainment for your wedding. And they offer all kinds of other cool stuff like uplights and photobooths, too! They really are the best! Thanks so much for everything! Our wedding couldn't have been so perfect without you! -
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Latrice Sent on 07/31/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chris and Shannon were so awesome! My husband and I met with Chris in January 2017 for our July wedding and I walked away feeling as if my wedding planning was nearly complete. He was very knowledgable about various genres of music and very open to suggestions for the kind of music we wanted to be played. It was very apparent from our first day of meeting him that he was going to be the perfect DJ for our wedding. Honestly, you can tell that he has found his niche in life from his enthusiasm and knowledge. There were moments when I had doubts about the whole wedding planning process and his calming and assurance was so genuine and a key in shaking out any nerves I had. He served as the MC for our wedding and kept us on pace for time. Our guests loved the music choices as they rarely sat down. I even received a text from a friend during dinner complimenting us on our dinner music.Chris and Shannon were so awesome! My husband and I met with Chris in January 2017 for our July wedding and I walked away feeling as if my wedding planning was nearly complete. He was very knowledgable about various genres of music and very open to suggestions for the kind of music we wanted to be played. It was very apparent from our first day of meeting him that he was going to be the perfect DJ for our wedding. Honestly, you can tell that he has found his niche in life from his enthusiasm and knowledge. There were moments when I had doubts about the whole wedding planning process and his calming and assurance was so genuine and a key in shaking out any nerves I had. He served as the MC for our wedding and kept us on pace for time. Our guests loved the music choices as they rarely sat down. I even received a text from a friend during dinner complimenting us on our dinner music.SoPrime Entertainment's reply:
Latrice,
Thank you so much! It was awesome working with you leading up to the big day and helping bring your vision for it to life! Shannon and I had a GREAT time celebrating it with you and your guests. We're really happy to hear everyone had a lot of fun and loved the music! Thank you so much for choosing us and SoPrime Entertainment to be a part of your special day! - DJ Chris -
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Lina Sent on 07/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
You will not be disappointed with Chris!! My wedding was an incredible experience, and I owe so much of the day going smoothly to him. He had such great ideas and was so helpful during the planning process. He is clearly the master of his craft. He helped run so much of the actual reception, and he knows the DJ can make or break the party. He honestly just wants to make you happy. The uplighting was incredible, and he helped us get a monogrammed light for our day. The guests had an amazing time, and we owe it to the awesome DJ.You will not be disappointed with Chris!! My wedding was an incredible experience, and I owe so much of the day going smoothly to him. He had such great ideas and was so helpful during the planning process. He is clearly the master of his craft. He helped run so much of the actual reception, and he knows the DJ can make or break the party. He honestly just wants to make you happy. The uplighting was incredible, and he helped us get a monogrammed light for our day. The guests had an amazing time, and we owe it to the awesome DJ.SoPrime Entertainment's reply:
Thank you SO MUCH for the kind words and amazing review! It was our pleasure and privilege to be a part of yours and Patrick's big day! I'm so happy to hear that we were able to execute on and bring to life your vision for everything. It was so great working with you both from your initial consultation all the way up to the last song of the night. We had a BLAST celebrating with you and your guests! Thank you again for choosing us to be a part of such a special day! - DJ Chris -
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Amanda Sent on 05/01/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chris and his assistant were amazing to work with for my wedding! From the very beginning, he was extremely accommodating, answered the million and a half questions I had, and gave me top notch service. All of the music for our wedding was perfect and flowed without a problem! We received several compliments from our guests regarding the friendliness, professionalism, and excellence from SoPrime! I cannot recommend this company enough!Chris and his assistant were amazing to work with for my wedding! From the very beginning, he was extremely accommodating, answered the million and a half questions I had, and gave me top notch service. All of the music for our wedding was perfect and flowed without a problem! We received several compliments from our guests regarding the friendliness, professionalism, and excellence from SoPrime! I cannot recommend this company enough! -
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Kara Sent on 03/18/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Chris did a fantastic job DJing our wedding! We made two appointments with him before our recepetion and he made the planning VERY easy for us by having a document premade so all we needed to do was fill in the blanks! Even after our last meeting with Chris, we still emailed him numerous changes for our reception even up to the day and he made sure everything was exactly how we wanted it. He was very professional and kind to work with!Chris did a fantastic job DJing our wedding! We made two appointments with him before our recepetion and he made the planning VERY easy for us by having a document premade so all we needed to do was fill in the blanks! Even after our last meeting with Chris, we still emailed him numerous changes for our reception even up to the day and he made sure everything was exactly how we wanted it. He was very professional and kind to work with! -
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Julie Sent on 11/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used SoPrime for the MC/DJ for our wedding and reception in October. Chris was our guy and he was SO great to work with. He is super organized and really knows the ins and outs of weddings and receptions. He kept the music flowing from ceremony, to cocktail hour, to dinner and reception. Chris knows how to mix up the music. The dance floor was full all the way through the last song. If I ever need a DJ again Chris will be the first person I call.We used SoPrime for the MC/DJ for our wedding and reception in October. Chris was our guy and he was SO great to work with. He is super organized and really knows the ins and outs of weddings and receptions. He kept the music flowing from ceremony, to cocktail hour, to dinner and reception. Chris knows how to mix up the music. The dance floor was full all the way through the last song. If I ever need a DJ again Chris will be the first person I call. -
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Brooke Sent on 10/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
so great! played all the music I wanted, and got all my wedding guests on the dance floor. He also actually DJ'ed, not just played from a playlist. He was also very cheap! I got a lot for a little, super happy with him.so great! played all the music I wanted, and got all my wedding guests on the dance floor. He also actually DJ'ed, not just played from a playlist. He was also very cheap! I got a lot for a little, super happy with him. -
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Polly Sent on 10/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They are an amazing vendor to go with! They were very professional and we had a BLAST at the wedding! They did both our outdoor ceremony and our reception. They helped us in every step of our wedding and answering questions and solving problems to make our day go great! I would highly recommend them!They are an amazing vendor to go with! They were very professional and we had a BLAST at the wedding! They did both our outdoor ceremony and our reception. They helped us in every step of our wedding and answering questions and solving problems to make our day go great! I would highly recommend them! -
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User1171240 Sent on 05/22/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Justin was great to work with! I met him at the Four Rivers expo, told him my budget for a DJ, and he made it happen!
He followed my playlist to a T, took requests, and kept the party going all night!
AWESOME! Would hire him again if I could do it all over againJustin was great to work with! I met him at the Four Rivers expo, told him my budget for a DJ, and he made it happen!
He followed my playlist to a T, took requests, and kept the party going all night!
AWESOME! Would hire him again if I could do it all over again -
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Jeff R. Sent on 10/24/20202.6 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Ghosted us after taking our deposit
Wish I could give a better review here. We saw Justin at a friend's wedding and thought they did a decent enough job so we decided to hire them for our own wedding. They were very responsive and communication was great.
Unfortunately covid hit and changed our plans so we ended up getting married with a ceremony only and planned to do a reception the following year. Justin was also very responsive during the planning of our new reception date, but informed us he wasn't available for the new date we had chosen.
As soon as we asked about our deposit everything changed. We could no longer get responses to our emails or texts. Why the sudden change? It has now been weeks since we've heard anything from them and assume they are ghosting us in order to keep the deposit.
Out of our entire group of wedding vendors, they were the only ones to do this to us. And for that I would not recommend doing business with them.
Edit: After posting this review I was finally contacted and informed that there was a problem with the refund process and that they would fix it. I have now received the refund and am thankful, but this whole thing could have been avoided with simple communication. I have updated my review to reflect these changes.Wish I could give a better review here. We saw Justin at a friend's wedding and thought they did a decent enough job so we decided to hire them for our own wedding. They were very responsive and communication was great.
Unfortunately covid hit and changed our plans so we ended up getting married with a ceremony only and planned to do a reception the following year. Justin was also very responsive during the planning of our new reception date, but informed us he wasn't available for the new date we had chosen.
As soon as we asked about our deposit everything changed. We could no longer get responses to our emails or texts. Why the sudden change? It has now been weeks since we've heard anything from them and assume they are ghosting us in order to keep the deposit.
Out of our entire group of wedding vendors, they were the only ones to do this to us. And for that I would not recommend doing business with them.
Edit: After posting this review I was finally contacted and informed that there was a problem with the refund process and that they would fix it. I have now received the refund and am thankful, but this whole thing could have been avoided with simple communication. I have updated my review to reflect these changes. -
Quality of service
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