Snaptacular Photos Reviews

Reviews

• Jessica Sent on 03/06/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I cannot express how amazing JD & Jessica (Snaptacular Photos) were! From our first meeting we felt super comfortable with them. We loved how open they were to different shots, suggestions and poses, and having our four legged son included as well ;) They made us feel so comfortable during our engagement session, when we were both nervous. I was also very fortunate to see them in action at my cousin's wedding a few months prior. Their photos are beautiful, and service is wonderful, the best feeling is having someone you can talk to as a friend, instead of just a "vendor" - this is them! We even got a photo booth with our package which guests loved! I cannot wait to see the photos from our February wedding. If you are considering using them, you will not be disappointed!!!

  I cannot express how amazing JD & Jessica (Snaptacular Photos) were! From our first meeting we felt super comfortable with them. We loved how open they were to different shots, suggestions and poses, and having our four legged son included as well ;) They made us feel so comfortable during our engagement session, when we were both nervous. I was also very fortunate to see them in action at my cousin's wedding a few months prior. Their photos are beautiful, and service is wonderful, the best feeling is having someone you can talk to as a friend, instead of just a "vendor" - this is them! We even got a photo booth with our package which guests loved! I cannot wait to see the photos from our February wedding. If you are considering using them, you will not be disappointed!!!
• Amanda Sent on 02/18/2012
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Jessica and JD provided me with exceptional service as I worked with them to document my wedding. I was able to talk with them one on one as much as needed to make decisions and discuss details. A huge point I would like to bring up is that Jessica and JD did not force me into taking generic wedding pictures. There is a sense of creativity and realism that they bring to every picture they take. Also, they are one of the most reasonably priced photographers out there. My pictures and album came out beautifully. Did I mention that they are generally lovely people? You won't be disappointed!

  Jessica and JD provided me with exceptional service as I worked with them to document my wedding. I was able to talk with them one on one as much as needed to make decisions and discuss details. A huge point I would like to bring up is that Jessica and JD did not force me into taking generic wedding pictures. There is a sense of creativity and realism that they bring to every picture they take. Also, they are one of the most reasonably priced photographers out there. My pictures and album came out beautifully. Did I mention that they are generally lovely people? You won't be disappointed!
• Robyn Sent on 05/24/2012
  4.9 out of 5 rating

  4.9
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0

  JD and Jessica did such a great job, I couldn't have asked for more. They were there at the drop of a hat when I needed them!

  JD and Jessica did such a great job, I couldn't have asked for more. They were there at the drop of a hat when I needed them!
• Alexis Sent on 06/02/2011
  4.9 out of 5 rating

  4.9
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Jessica and JD did an amazing job. They know what they are doing and I am so happy we got to work with them.

  Jessica and JD did an amazing job. They know what they are doing and I am so happy we got to work with them.
• Ashley Sent on 02/26/2009
  4.7 out of 5 rating

  4.7
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    5.0 out of 5 rating
    5.0
  • Average response time
    3.5 out of 5 rating
    3.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great group to work with we had so much fun and the pictures are incredible. I plan on using them in the future for family and baby pictures. I would recommend them to anyone that is looking for fun and inventive pictures they were wonderful!

  Great group to work with we had so much fun and the pictures are incredible. I plan on using them in the future for family and baby pictures. I would recommend them to anyone that is looking for fun and inventive pictures they were wonderful!
• Julianne Sent on 01/21/2011
  4 out of 5 rating

  4.0
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    4.0 out of 5 rating
    4.0
  • Average response time
    3.5 out of 5 rating
    3.5
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  We really enjoyed working with Jessica and JD at Snaptacular Photography. They made the experience very relaxed and enjoyable and are very passionate about what they do. We are looking forward to future photo shoots in during our marriage when we start to grow our family!

  We really enjoyed working with Jessica and JD at Snaptacular Photography. They made the experience very relaxed and enjoyable and are very passionate about what they do. We are looking forward to future photo shoots in during our marriage when we start to grow our family!
• Allison Sent on 05/04/2010
  3 out of 5 rating

  3.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0

  The photographers were very nice to work with, and had great personalities, as well as a great photographic style. However, I was disappointed with the number of photos I received overall (based on time shot, number of pictures from the wedding photo booth, a second shooter etc), and there was a significant delay in receiving the photos (8-9 months after the wedding. We had some posted online slightly earlier, but they weren't hi-res for us to keep).
  
  Additionally, there were several photos from our engagement shoot that we never saw, and it was apparently due to a bad memory card. This obviously made me very nervous when it came to receiving wedding pictures, as I was not told of the memory card issue until I specifically asked about the photos.
  
  To their credit, they were prompt and professional, as well as flexible with scheduling out of town engagement shoots, and also had a baby due shortly after the wedding. Also, we moved a few months after our wedding, and they graciously sent a new copy of our wedding photo DVD, free of charge.
  
  However, the time it took to receive the photos, and after the long wait, only receiving around 450 (engagement and wedding), I would encourage any couples considering using Snaptacular to ask about the number of photos they expect, and to note the turn-around time they list in their contract. Additionally, I felt that their responsiveness dropped off after the wedding, as it was more difficult to reach them after the wedding took place.
  
  If these are sticking points, I'm sure JD and Jessica would be glad to discuss them with you and work on something that suits you, but not knowing the status of our photos for several months following the wedding, particularly after any previous issues with a memory card, left me very nervous and unsettled as I waited to receive them.
  
  As is common with most weddings these days, the industry standard comes from when one bride compares to others in terms of number of photos and turnaround rates. Several photography companies have photos online shortly after the wedding, and with a photo-booth, have several hundred to choose from, just in photo booth photos alone. We received less than 50 from our photo booth, I believe it was closer to 30, and actually asked about more photos, but they told us they didn't give us repeats or photos they didn't think were suitable / represented their skill level (I apologize, I can't recall the term they used). I was disappointed that the one photo I took alone with my Maid of Honor, my sister, somehow didn't get to me, despite being taken at the photo booth.
  
  Again, if you are looking for a nice, talented couple, this is a great one to work with, but I wish that I left the experience knowing that the beautiful photos on their website would have arrived sooner, and in higher numbers.
  
  

  The photographers were very nice to work with, and had great personalities, as well as a great photographic style. However, I was disappointed with the number of photos I received overall (based on time shot, number of pictures from the wedding photo booth, a second shooter etc), and there was a significant delay in receiving the photos (8-9 months after the wedding. We had some posted online slightly earlier, but they weren't hi-res for us to keep).
  
  Additionally, there were several photos from our engagement shoot that we never saw, and it was apparently due to a bad memory card. This obviously made me very nervous when it came to receiving wedding pictures, as I was not told of the memory card issue until I specifically asked about the photos.
  
  To their credit, they were prompt and professional, as well as flexible with scheduling out of town engagement shoots, and also had a baby due shortly after the wedding. Also, we moved a few months after our wedding, and they graciously sent a new copy of our wedding photo DVD, free of charge.
  
  However, the time it took to receive the photos, and after the long wait, only receiving around 450 (engagement and wedding), I would encourage any couples considering using Snaptacular to ask about the number of photos they expect, and to note the turn-around time they list in their contract. Additionally, I felt that their responsiveness dropped off after the wedding, as it was more difficult to reach them after the wedding took place.
  
  If these are sticking points, I'm sure JD and Jessica would be glad to discuss them with you and work on something that suits you, but not knowing the status of our photos for several months following the wedding, particularly after any previous issues with a memory card, left me very nervous and unsettled as I waited to receive them.
  
  As is common with most weddings these days, the industry standard comes from when one bride compares to others in terms of number of photos and turnaround rates. Several photography companies have photos online shortly after the wedding, and with a photo-booth, have several hundred to choose from, just in photo booth photos alone. We received less than 50 from our photo booth, I believe it was closer to 30, and actually asked about more photos, but they told us they didn't give us repeats or photos they didn't think were suitable / represented their skill level (I apologize, I can't recall the term they used). I was disappointed that the one photo I took alone with my Maid of Honor, my sister, somehow didn't get to me, despite being taken at the photo booth.
  
  Again, if you are looking for a nice, talented couple, this is a great one to work with, but I wish that I left the experience knowing that the beautiful photos on their website would have arrived sooner, and in higher numbers.
  
  
• Jillian Sent on 01/08/2011
  0.5 out of 5 rating

  0.5
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
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    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    0.5 out of 5 rating
    0.5

  our pictures were taken by Snaptacular Photos of katy, tx. DO NOT USE THEM! they were wonderful and they took wonderful photos but after the wedding it was like pulling teeth to contact them or get anything from them. we got married may 22, we ordered our prints and canvases in late august and just TODAY got everything right. we have had to return stuff and ask for more stuff that we have already paid for. they are great photographers but TERRIBLE BUISINESS PEOPLE!! BEWARE OF THEM!! they will charge you out of the nose and then wait for as long as they can to give you the goods. they were rude and evasive. AGAIN! DO NOT USE THEM!!
  

  our pictures were taken by Snaptacular Photos of katy, tx. DO NOT USE THEM! they were wonderful and they took wonderful photos but after the wedding it was like pulling teeth to contact them or get anything from them. we got married may 22, we ordered our prints and canvases in late august and just TODAY got everything right. we have had to return stuff and ask for more stuff that we have already paid for. they are great photographers but TERRIBLE BUISINESS PEOPLE!! BEWARE OF THEM!! they will charge you out of the nose and then wait for as long as they can to give you the goods. they were rude and evasive. AGAIN! DO NOT USE THEM!!