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Snapshots Photo Bus & Booths Reviews

Snapshots Photo Bus & Booths

Snapshots Photo Bus & Booths

Theresa, NY
4.7 out of 5 rating, 22 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
22 Reviews
94% recommend it
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    4.7 out of 5 rating
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Awards

22
WeddingWire Couples' Choice Awards 2018 Winner
  • Brittany
    Brittany T. Sent on 06/08/2021
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    Amazing photobooth!

    Absolutely worth every penny! Heather was incredibly responsive and easy to work with and our guests loved the photo booth and all the props! Heather even gives you copies of all the photos taken so you can look at how silly they all were ❤️ Highly recommend!
  • Brier
    Brier C. Sent on 10/07/2020
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    So unique!

    We got the blue VW bus photo booth for our wedding at Aster Weddings and Events in Skaneateles NY. It was a HUGE hit! We got so many compliments on it from our guests. Everyone loved it. It was such an awesome way to commemorate our wedding. It went with the vibe of our and they even decorate the outside of the bus with items that make it feel so put together and like it’s own little space. The outside of the bus is a photo opp in itself as well. The man that ran the booth was great as well! Super nice and attentive! Would recommend them for any event! Heather was also great to work with over email. Super responsive and professional and it was very much appreciated!
  • Phoebe
    Phoebe Sent on 04/08/2020
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    We couldn't keep people out of the photobus!

    Having the VW Photobus at our wedding was THE best decision we made! The minute I saw it, I knew I had to have it! Contacting them and setting everything up was so easy and it was a huge hit! People were in the photobus the whole night and we literally had to kick them out to get some professional pictures done with it. We opted for the memory book and we have multiple pictures of literally everyone who attended our wedding! Best memories ever!
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  • Melissa
    Melissa Sent on 05/02/2020
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    A perfect photobooth for any wedding!

    I cannot say enough positive things about Heather Gill and the Snapshots photo bus team! When planning my wedding, I contacted Heather Gill about using the VW bus photo booth, as they were recommended by my venue. Unfortunately, I was a little too late and it was already booked for my date but Heather offered the not yet built camper style photo booth, Opal. I was definitely hesitant with going with something I could not yet see so I took some time to decide and called around to about 6 other companies in the New York area to compare them. After doing a lot of research and calling I know I made the right decision in going with Snapshots! Heather was very quick to respond and the prices were very reasonable. She also was not pushy at all and gave me time to make my decision. I could not say that about every company as some others that I won’t name were very pushy trying to offer money off if I booked that day when I told them I needed to speak with my fiancé and parents first. That is not the kind of pressure that a stressed bride needs! Heather was the complete opposite. She was not aggressive in the least, but still gave me lots of ideas of her vision for Opal and how it would look on wedding day. Another reason I went with Snapshots was that their timeline made the most sense. Most other companies give you a set number of hours that they’re open. Snapshots split the active hours into two parts. An hour for cocktail hour and then a break for dinner and formalities, then resumed later for another two hours of reception and dancing. This made the most sense as I didn’t want guests to be distracted by the photo booth during key wedding moments. Another thing I really appreciated about Snapshots compared to other companies, was that the photo bus was beautifully decorated and a very nice complement to the my wedding day, however it was not the center of attention. Other companies tried to sell me on the fact that their bus would be the best attraction of the day and the thing people remember most about your wedding. I was thinking to myself, who actually wants their photo booth to be the most remembered thing? Ridiculous! Opal ended up being perfect. My guests had a fun time taking pictures, I have a cute album to remember their pictures, and Oral perfectly complemented my elegant farm venue, without distracting from the main wedding events. Heather was a pleasure to work with and I cannot recommend Snapshots enough. You will NOT regret hiring them!
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    Brian J. Sent on 09/13/2019
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    Open booth with couch was s lot of fun!

    We hired Snapshots Open Air Booth for our wedding a month ago in CNY and couldn’t have been happier with them! I am currently wheelchair bound, so Heather worked with me to come up with a decorating/staging idea to make it comfortable and fun for me and all of our guests. We ended up setting up a couch and making a kind of living room-esque staging...something she was looking to experiment with for some time and it ended up working out great and I believe is a service they will continue to offer in the future.

    Their prices are competitive, communication was great, brought all of the props we needed, complete setup without us having to worry about them, pics look great, multiple strips printed, custom graphics on the strips and digital downloads available for not only the strips but individual pics as well. The photobus is also very cool even though we decided to not use it.

    I highly recommended Snapshots for your event!
  • E
    Erin Sent on 10/04/2017
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    This was one of the highlights of our wedding! Heather is the BEST - she was consistently responsive, so easy to work with, and very professional from start to finish. When she arrived at my wedding, she was so friendly and we hit it off right away!!

    Everyone LOVED Penny, the photo bus. It is truly gorgeous, in pristine condition. You can see the effort that Heather and her husband put into restoring it and making it truly one-of-a-kind. The attention to detail was also incredible - in addition to bringing tons of props for people to pose with, they also brought lots of decor to put in and around Penny to create a truly comprehensive and unique experience. They also included a thoughtful backdrop and photo strip that were clearly suited to our colors and themes.

    The value for the price is exceptional. We had gotten quotes from one or two similar services (not that the photo bus is very common!) and they were outrageously expensive. Snapshots is reasonable and you can't beat the quality and value you get. On top of that, everyone was so impressed by Penny and had an amazing time taking photos and Heather got the digital copies over to us quickly so everyone could have access to the memories! It was truly one of my favorite parts of the night. I recommend them to anyone!

    Snapshots Photo Bus & Booths's reply:

    Erin - that is the sweetest review I have ever had...it literally brought tears to my eyes. You and Stephen are amazing and in another life I would definitely want to be your best friend. I am starting a new business late in life that I have so much passion for. Thank you from the bottom of my heart for allowing us the honor of being a part of your wedding day. Heather
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    Suzie Sent on 05/11/2017
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    I don't think I have ever requested a quote from a company for anything and gotten the response time that I did with Snapshots Photo Bus and Booths. I am getting married in Lake George and I WANT THE VW BUS! I hesitated because it is more expensive than other booth types, but I am getting soon much more. We are doing a nautical themed wedding and Heather has connections. She sent me a proposal of what the decor will look like outside and inside the bus and I just said SOLD! My guests will be blown away with what she has come up with. I cannot wait for my wedding day. Snapshots Photo Bus and Booths is the company everyone should hire this year for their wedding.

    Snapshots Photo Bus & Booths's reply:

    Suzie, I make every effort to respond as quickly as possible to any that has an interest in my company. Your nautical wedding is going to be totally AWESOME!!!! We are looking forward to it.
    Heather
  • H
    Heather Sent on 05/24/2017
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    Best photobooth out there :) !!
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    Nancy Sent on 05/31/2017
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    No Advise. Heather has everything under control
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    Gretchen Sent on 05/22/2017
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    The hit of the party! We always enjoy it!
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    Michelle Sent on 05/24/2017
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    Great experience and would highly recommend SnapShots for any event. We had them at our school's prom and students loved it. Everyone I dealt with was very professional and helpful; from booking to set up and take down.
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    Lindsay Sent on 05/22/2017
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    Absolutely loved the service!! The images are amazing, fun, many props to use, flexible with hours, and a lot of memories!
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    Heather Sent on 05/23/2017
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    Hands down you need to have a photobooth at your wedding. Guests have so much fun with them. It is a wonderful treat for them to each walk away with a memento of the evening of celebration. Thank you Heather for offering and providing us with such a great time.
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    Lydia Sent on 05/22/2017
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    HIGHLY recommend Heather and her team for any event! pictures are great quality and working with them is always completely stress free!
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    Janice Sent on 05/11/2017
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    We had Snapshots Photo Booth at our wedding. Heather was so helpful with everything and our experience was a pleasant one. She even helped us find the DJ who made the night even better. All of our family and friends loved going into the booth and walking away with their photos. She even had custom photo folders made that coordinated with our wedding and they made the best wedding favors. Heather's setup is very professional, the props were awesome and she even wiped them down after each use. I would highly recommend Snapshots Photo Booth they are the best photo booth co. in the area.

    Snapshots Photo Bus & Booths's reply:

    Janice, thank you for taking the time to write a 2nd review for me, it is most appreciated.
    Heather
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    Monica Sent on 05/11/2017
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    My son chose Snapshots Photo Bus and Booths for his wedding last year. He and his partner were very satisfied with their services. Not everyone, unfortunately, is open to LGBT weddings and the owner didn't blink an eye. She knew all the right questions to ask and made them feel like any couple getting married. I never did say thank you to her so, when I saw her request for reviews on Facebook, I knew this was my chance. Thank you, Heather for making my sons wedding day to the love of his life the best day ever.

    Snapshots Photo Bus & Booths's reply:

    Monica, thank so much for the kind words. I really love what I do and enjoy being a part of such a miraculous day. Your son(s) wedding was beautiful and I was happy to be a part of it.
    Heather
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    Matthew Sent on 05/11/2017
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    Snapshots was the icing on the cake to our reception. We ended up with over 150 high quality photos of our guests that we can enjoy forever. We added photo folders that matched our wedding theme. They were a great addition at a reasonable price. Heather and her team were awesome. She went out of her way to hook us up with other wedding vendors in the area. Snapshots is more than a photo booth at your wedding, she treats you like family and goes above and beyond what is expected. Best photo booth in the 1000 Islands, hands down.

    Snapshots Photo Bus & Booths's reply:

    Matthew....well what can I say...Your Wedding was Kick A**! I know you will appreciate that! Everyone loved the booth and had a great time.
    Heather
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    Jackie Sent on 05/11/2017
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    I knew Heather was the right person as soon as I got her initial email.I had requested quotes from 2 other photo booth companies in the Watertown area and knew as soon as I had all 3 in hand who we would go with. Her attention to detail, even in an email was enough for us to know that even if she was more than the others she was the best choice. We opted for adding photo folders and our guests raved about them. They make the best wedding favor. My daughter expressed the theme she wanted to go in and Heather followed through with no disappointment. Her photo card layout was spot on, not generic looking like some that I have seen. Best photo booth company.

    Snapshots Photo Bus & Booths's reply:

    Jackie, thank you I try really hard to make all my designs look nice. I hate nothing more then seeing images of cards from other events and other photo booth companies with plain lettering lost on the card and nothing uniform. Thank you for noticing my commitment to detail.
    Heather
  • Jocelyn
    Jocelyn L. Sent on 08/30/2022
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    Photobooths that WOW

    My husband and I decided on the VW photobooth for our August 13th wedding. We literally WOW'd our guests with this choice. The photobooth was an absolute hit! The bohemian decor that Heather chose, the fun props, and the personalized photo strips and wooden album we received at the end were amazing! Heather is also a fantastic, and super fun person. We loved having her to complete our wedding night :)
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    Michelle Sent on 06/09/2017
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    Very professional and accommodating for our Roaring 20's themed event. I would recommend to anyone looking for a photo experience.
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    Jennifer C. Sent on 11/12/2019
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    Still waiting...

    I got married on January 12th, 2019. I will say that I was super excited to have these guys at my wedding! Everyone loved the photobooth set up and the custom dog heads I requested. My major issue with this company is that my mother-in-law purchased us a photo album as a surprise .. and it's been 10 months and we haven't received it We've called (starting in March/April) and spoken about the issue. Originally it would be delayed a few weeks because of a shoulder injury/repair. Then a family tragedy happened and I was very understanding. But by August I wasn't getting any responses to my emails or calls. I had my husband call from his number and leave a message. No returned call. I comment on a public platform (Instagram) and I am told it was sent months ago (but we never received it). More calls with no answers. My mother-in-law called saying she wanted to inquire more information and she got a call back. When she said who she was she was told that they were ordering our book and it would be with them by October 11th... Here we are November 12th and I still don't have this photo album... Wondering if being refunded is the better option if you can't produce the product we purchased? Hoping that posting our experience here will get us a response soon!
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    Brandon W. Sent on 08/26/2019
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    Heather was dishonest and cancelled the day before our wedding

    I recently hired snapshots to bring their camper photo booth to my wedding. However, two days prior they informed us the camper was unfinished and would not be coming, in spite of the fact that Heather had confirmed with both us and our planner that she would be there. We were surprised and didn't understand why we hadn't been informed earlier (we made the reservation months in advance). Heather offered to bring one of her free standing booths, we arranged a place for it and asked that she please do so. She then cancelled that as well and in the end, our wedding went without a photobooth. I was truly shocked by Heather's lack of professionalism or integrity. If you want to have someone actually show up as scheduled, I strongly recommend you find another vendor.

    Snapshots Photo Bus & Booths's reply:

    I am sorry that you feel this way. Sometimes things beyond our control force us to appear unprofessional when in reality the actions we took were.
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