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Simply Luxe Bridal Reviews

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Reviews

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    Brittany Sent on 11/11/2019
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    Wedding dress

    So I initially went into the truck show with the idea of just looking to see what I like and what’s out there. I ended up finding my dream dress! Emily was AMAZING to work with!!! She helped with my friends dress that i was there for and she remembered me! Such a great experience. Overwhelming but amazing! HIGHLY recommend them 100%!
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    Sylvia Sent on 10/04/2019
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    My is dress is love.

    I came in looking for my dress after 3 other appointments and it became my last. I shopped at the location in the suburbs where I was greeted quickly and nicely. Someone was able to help me and my family pick out dresses, help me decide on a shape and then surprise me with a dress which became mine. I til this day love my dress! I cannot stop talking about. My dress was heavy with the train, but I do not regret it one bit. Thank you for helping me and picking out my wonderful dress!!
  • Lauren
    Lauren Sent on 07/18/2019
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    Amazing experience!

    I could not have had a better experience than at Simply Luxe Bridal in Algonquin. When I first walked in, Liz was right up front ready to greet us. She made me feel so comfortable the entire time and I found the dress of my dream. The entire salon is so stunning, I was worried I wouldn't be able to find something in my budget. I was able to try on so many options and we were able to get a custom made veil AND the dress within budget! I came back with my bridesmaids (after looking at 3 other places) and it was such an amazing appointment. Liz made all my girls feel amazing and was so helpful with measurements and finding the perfect dress for my girls! My daughter is my maid of honor, and she hated looking for dresses before but now that we go to Simply Luxe, she is so excited! Liz did such an amazing job of making her feel special, she even came in on her day off to be there when my daughter's dress came in! I could not be happier to have found this amazing salon and am so grateful to have Liz as our consultant. She has made this whole experience absolutely unforgettable, stress free and amazing!
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    Dana Sent on 01/25/2019
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    Highland Park Location

    After visiting 9 bridal stores, yes 9, I guess I had saved the best for last because I found my DREAM dress here! The staff was extremely helpful and super nice, making the experience of choosing THE dress that much sweeter. I also had my alterations done by Renate, their seamstress, and she is truly magnificent and very talented. Her attention to detail is amazing and will have you in the perfect fitting dress for your big day. She is also the nicest woman. Would HIGHLY recommend Simply Luxe in Highland Park. I am beyond grateful I found them!!
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    Nikki Sent on 12/05/2018
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    Simply Lux

    Incredibly beautiful gowns. Very unique, and superior quality. Customer service was A++.
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    Abbi Sent on 08/17/2018
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    Simply Luxe was AMAZING! From finding the perfect dress, having the amazing yes-to-the-dress-moment, to alterations, and picking up the dress, Simply Luxe has been nothing short of incredible and so accommodating! They make you feel so cared for and special throughout the whole process. At one point, Peter (the owner), came in to open the store for us to pick up the dress and steam it after hours so we could take it home! They truly have been so flexible and accommodating! The salon is gorgeous and makes for the perfect experience! I would highly recommend them!
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    Kara Sent on 07/31/2018
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    Amazing experience! I am from South Dakota and traveled to the area specifically to find a dress. Simply Luxe was my 18th shop and they had EXACTLY what I was looking for. They extended the train just like how I wanted and accommodated the fact that I was not from around the area. I couldn't have asked for a better experience or dress!
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    Brittany Sent on 07/10/2018
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    My wedding gown and veil were perfection! Simply Luxe worked with me several times for alternations and steaming to ensure my dress was exactly how I wanted it. Highly recommend!
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    Gretchen Sent on 06/16/2018
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    I was blown away by my experience at Simply Luxe Bridal. It was my first and only dress boutique that I shopped at for my wedding. My mom and I attended our appointment early Saturday morning and were immediatly greeted with kind staff and a glass of champagne. The boutique is intimate and quiet, which we loved. We were able to take our time and try on a number of dresses as I was unsure of what I was looking for. I eventually found the dress of my dreams and was able to purchase it off the rack for a discounted price. The service was wonderful and I never felt rushed or unwanted pressure from the attendant. It was a part of my wedding planning that I will always remember and was really special to be able to share it with my mom. I highly recommend Simply Luxe if you are looking for a friendly, smaller setting to find that gown of your dreams.
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    Jackie Sent on 01/21/2018
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    Simply Luxe is the best bridal shop I’ve been to! I was impressed the moment we walked in the door. The decor is adorable and the staff was so friendly and attentive. We were offered champagne and water right when we arrived. Valerie was a pleasure to work with. She made me feel special and was so helpful and patient. I didn’t know exactly what I wanted and she was able to figure out my style without a problem. She made the whole process fun and enjoyable for all. I would absolutely recommend going to Simply Luxe to buy a wedding gown.
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    Emily Sent on 01/01/2018
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    Simply Luxe is a beautiful bridal salon. From the moment you walk in the door, the staff is kind and attentive. They are by appointment only, so you are able to get one on one attention. There are only two places for brides to try on dresses, so the salon is a quiet and relaxing place to find a dress. They are good about sticking to your budget and the style you are looking for. Their dresses start around $1200 and they also have veils and accessories to purchase. It would be difficult for me to go to another salon to look for a dress after being at Simply Luxe.
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    Erin Sent on 12/11/2017
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    Words cannot describe the AMAZING experience I had at Simply Luxe Bridal. I had read reviews before I went and they were great so I expected nothing less! Chloe greeted me and my entourage at the door and immediately made us feel at home and comfortable! We got champagne right away and the mood was set to have a great time! The store is beautiful, clean and modern. We had our own little side of the store, and my bridesmaids and mom were very comfortable waiting as I tried on dresses. This was the second bridal salon I had visited and was hoping to find my dress, but wasn't getting my hopes up. Chloe found dresses for me and was so so helpful and knowledgeable on the dresses. I wasn't finding EXACTLY what I wanted so I figured I would be settling on something that I didn't love. That was until Chloe brought me MY DREAM DRESS. It is perfect...all I could have imagined and more. The best experience I could have ever asked for and I would recommend this place to anyone and everyone! Susan, the owner was so wonderful too! I had questions the next day and she called me back right away. The day was perfect!
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    Kelly Sent on 11/24/2017
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    I made an appointment and was lucky enough to visit during a trunk show weekend. The staff was all very professional and friendly, making myself and those I brought with me very comfortable. The attendant I worked with was very helpful, took our comments and adapted to them. I was looking for a dress I could stand, and found a dress I adored instead! They also recommended the seamstress I used and I couldn't have been happier!
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    Jen Sent on 03/09/2017
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    I cannot say enough great things about this place! It's an adorable boutique with high end wedding dresses that will be sure enough to make you say YES!
  • Jennifer
    Jennifer Sent on 03/07/2017
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    OMG! I am obsessed with this bridal boutique! The style, layout, owner/employees...everything about this place is great! Susan made me feel 100% comfortable and I had a great experience trying on dresses. I love that you are given your own little space for your fitting. It was great to try on the dresses privately and then go out to show my mom and sister. This way I was able to see their true reactions for each dress. I was referred to this boutique by four of my friends, and was told "you'll find your dress there..guarantee it." At first I was a bit skeptical as I was browsing the racks, I didn't really see much thought caught my attention. However, after Susan asked me a few quick questions about the style I was looking for I sure enough found and said yes to the dress!
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    Gabrielle Sent on 10/12/2016
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    Simply Luxe Bridal made my wedding experience one I will never forget. Right when you step into their boutique you feel as if you are Carrie Bradshaw from Sex in the City looking for her classy chic wedding dress. The ambiance of the boutique is so classy with the chandeliers, over sized mirrors, and champagne. The service is just outstanding-owners Susan and Peter personally go out of their way to make sure your gown is the one you've dreamt of. The girls working for them are super friendly and bubbly as well. They treat you like family and were always super excited to just chat about wedding planning. I HIGHLY recommend Simply Luxe and will be referring everyone to them. I compared every vendor I used for my wedding to the experience I had at Simply Luxe. I am so proud to be a Luxe Bride :)
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    Amanda Sent on 09/23/2016
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    Stylish, classy shop with GORGEOUS dresses. I ended up going with one on the low end of my budget but it doesn't look remotely cheap. I added a belt to jazz it up too. The girls who helped me were so sweet and made me feel very comfortable. After trying five other dress stores in the Chicago burbs, I can easily say that this is the best!!
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    Jean Sent on 09/14/2016
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    Simply Luxe was such a wonderful place to purchase my daughter's wedding dress. They were so great about never bringing gowns out to try on that were out of our budget. They served us champagne to enjoy while we watched her try on one beautiful gown after another. The owners were onsite and working with us to help us find exactly what we wanted. I would highly recommend shopping at their bridal store!
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    Ashley Sent on 01/25/2016
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    Susan and Peter were absolutely wonderful helping me chose my dress. I found it the very first time I went in there and I never wanted to take it off. They also helped me pick all my accessories and the look came together beautifully. I could not be happier with my dress and I am so sad I can't wear again!
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    Gabby Sent on 12/04/2015
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    All of their wedding dresses are drop dead gorgeous! Thank you! I found the best dress here!
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    User2332930 Sent on 06/23/2015
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    Simply Luxe is amazing! Before shopping for my wedding dress at Simply Luxe I had tried three other shops and pretty much lost hope. But, the minute I walked in the door with my bridesmaids Susan and Peter were extremely inviting and optimistic. Susan truly made the experience special. I found my dress that day and my bridesmaid did as well. We loved them so much we finished off our wedding party with the Groomsman renting their suits from Simply Luxe too. I am almost sad I don't get to go wedding dress shopping again (something I never thought I would say) just to experience it at Simply Luxe.
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    Carissa Sent on 06/14/2015
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    Simply Luxe was absolutely amazing to work with. They are so personable and they make you feel like the most special bride in the world. They are very flexible and responsive. I had a bunch of questions and made changes on bridesmaid dresses and they were always quick to respond and help! I would recommend them to anyone!
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    Lauren Sent on 06/11/2015
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    When I found out an upscale bridal boutique was opening near my home in Algonquin, I couldn't wait to request an appointment. Susan at Simply Luxe did not disappoint! From the relaxing, chic environment to the beautiful dresses for every style of bride, Simply Luxe is a MUST for any bride-to-be.

    I brought two bridesmaids, my mother and my grandmother to my first dress fitting and they were able to relax with drinks while I got ready. I never felt rushed and Susan was able to provide perfect jewelry and accessory recommendations. The collection there is amazing and any bride who chooses Simply Luxe will receive a truly unforgettable experience. Susan paid attention to every detail and request that I made and I am so grateful to have found such a trusted bridal expert.

    I would recommend Simply Luxe Bridal to any bride looking for a perfect dress shopping experience. There is really no need to go anywhere else!
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    Staci Sent on 06/03/2015
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    I found Susan at Simply Luxe after I'd gone dress shopping a few times and wasn't finding "THE" dress. I had two specific dresses in mind that I felt I needed to see before I could make a decision and Susan carried both designers (Watters & Nicole Miller) but not the specific dresses. I reached out to Susan and she was so accommodating and helpful, requesting samples of both dresses from the designers that I wanted to see so I could try them on! I even found my bridal jewelry there and my mom called to surprise me with the earrings - they knew exactly which ones I wanted and offered to ship them to her so she could gift them to me! The alterations process was great as well and they even worked with me to alter my mom's original wedding veil for me to use. The salon is gorgeous, Susan is extremely graceful and helpful and she went above and beyond to make sure I was happy every step of the process. My only regret is not going there in the first place to try on more dresses! If you live in Chicago it may seem like a drive...but 100% worth it for the service and personal touch that Susan and her team deliver!
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    Leslie Sent on 05/25/2015
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    Susan was amazing! Beautiful shop, completely comfortable, gorgeous and so much selection. The service was one that I brag about still, Susan provided great advise, attention to detail and felt like you had your bestest friend helping you in the dressing room. I highly encourage to go to Simply Luce Bridal for your big day dress. You feel like the prettiest princess and confident once you leave.
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    Debbie Sent on 10/09/2017
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    People are still shocked to hear that I only went to 1 bridal shop to find the perfect one dress! I came in not completely sure what style I was looking for, but our consultant listened to my thoughts and pulled several dresses. After every dress I tried on she asked exactly what I liked and disliked about each dress. She really listened because every dress I tried on got closer and closer until after only 9 dresses I found the one! The boutique is beautiful and they really made me and my guests feel special!
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    Sally-Anne Sent on 09/23/2018
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    I had a great experience with Simply Luxe! Valerie, my consultant, was fantastic. She was so nice and easy to work with! My dress came early, as did my bridesmaid dresses, which also came from the store. I don't even live in Illinois - I was not having good luck in Milwaukee and found Simply Luxe through the designer of my dress and went for a trunk show. Definitely recommend!
  • Alex
    Alex Sent on 06/13/2018
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    I went in during a trunk show of my favorite designer looking for a very specific style. They were able to find a dress that met all of my requirements while staying in budget. They even helped me play around with the skirt to make sure my alterations and bustle would look good before I ordered the gown.
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    Kayla Sent on 03/29/2018
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    Beautiful store! I am getting married in January of next year and stumbled upon this gorgeous little shop on the knot. I had been looking for a very specific look (no lace, long sleeves, somewhat conservative but classic...) I emailed around to multiple shops trying to find a few specific dresses and the ladies at Simply Lux were super helpful and offered the exact dresses they had that would match my style. Upon my arrival, they had the dresses I wanted set aside for me and gave me the option to look through their inventory and see if I wanted to try anything else on.

    I worked with Chloe and she was absolutely wonderful! Super sweet and really heard my wants. She put a few unique styles together to make the picture in my mind a reality. I ended up with a few favorites including a custom dress from one of their designers.

    I was super grateful for the time she put into my appointment and all her input. She was honest and really listened. Unfortunately, I went a different route and found my dress somewhere else, but if it wasn’t for her, I would have left feeling super discouraged.

    I am a plus sized bride, so none of the dresses really fit me. Other shops I had gone to were similar but Chloe did an excellent job and making that a non issue. I am so grateful for the help Chloe gave me and I hope to be back to shop accessories!
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    Amanda Sent on 12/17/2015
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    This boutique was a little bit of a distance from the house, so I went reluctantly based on great feedback here, and I'm so glad I did!! Having watched Say Yes to the Dress for years, I was SO excited to be in a place that lived up to my expectations and more! The boutique is just beautiful, and once they bring out the mimosas it really sets the tone for the appointment. I never felt rushed (maybe only by my own anxiety about whether or not I'd find a dress), I felt like my tastes and hopes for a gown were definitely listened to. When I finally settled on a dress that was thisclose to what I was hoping for but not quite it, my stylist came up with a great solution to add a little sheer to the top that is going to MAKE the dress for me! I did rate the value a little lower because for me, it was just more than I think I had planned to spend. But I also know that I'm picky and probably could have found something in a more comfortable range if I was really committed to my budget ;). Can't wait to get into my dress again and start the alterations process - I will update as that happens!
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    User2476808 Sent on 11/12/2015
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    Simply Luxe Bridal definitely gives you a red carpet treatment! I initially met the owner, Susan, at a northwest suburb bridal show. I was intrigued right away by the items in her booth and had a feeling that I would likely be getting my dress here. After trying a few bridal shops in the western suburbs with no luck, I came out to Algonquin for a trunk show they were holding. I felt very special with my own area to try the dresses on, as well as complementary mimosa's and cupcakes for me, my mom, and my maid of honor! I ended up purchasing my dress that same day (and under budget)! It was all in the little details, like when the consultant who helped me with my dress sent me a hand written thank you note. Unfortunately, post-purchase I lost a little bit of the luster from my first visit. I didn't feel the same attention in my fitting appointments as well as when I chose my accessories. The staff was still kind but it wasn't the same service. In the end, they did give my dress a finishing touch with a final clean and press. My overall recommendation is to just buy and pick up your dress and only take advantage of the alteration services if you’re a local.
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    Allison Sent on 05/10/2019
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    Beautiful dresses, poor communication

    Simply Luxe was the only bridal shop I visited, and I have to say, I am absolutely in love with my wedding dress! I visited the shop during a Martina Liana trunk show, and it was such a memorable experience. I got to try on so many beautiful gowns, and also meet Martina and her design partner. They gave me a hand-drawn sketch of my dress, and it is a keepsake I am planning to cherish forever. The staff, especially Emily and Susan, at Simply Luxe is very attentive and made me feel so comfortable. I even got to have champagne while trying on dresses!
    However, there were some issues I had later on in the process. In November, I went to try the dress on again when it came in and they gave it to me to take home. I thought this was odd because I knew alterations still needed to be done, but I went along with it. In late January, I get a phone call from Simply Luxe saying that they stopped offering alterations in house. I had to scramble to find a tailor to do my alterations, since the one they recommended was far from where I live. I wish they had communicated the fact that alterations were most likely not going to be offered in house when I had picked up the dress in November, so that I would have had more time to find another tailor.
    In general, my experience at Simply Luxe was a good one. I felt beautiful in my dress on my wedding day, and Simply Luxe played a big role in making that happen!
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    Niki Sent on 08/21/2016
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    I will start out saying that Simply Luxe is an absolutely gorgeous shop with great ambiance. I visited about 8 bridal shops and tried on about 80 dresses. I went to Simply Luxe after trying on about 50 dresses. Simply Luxe by far had the most impressive shop. Susan, the owner was able to guess which dress would suit me best after I described what I was looking for. I ended up purchasing the dress that Susan suggested for me. I was VERY impressed by her ability to match me up with the perfect dress since every other shop was not able to do that. I went to many top rated bridal shops with no luck. I wanted an all satin dress, very simple and elegant and that is exactly what I got at Simply Luxe.

    The reason I did not give a 5 star review was because I felt like the service changed from excellent before I purchased the dress to just mediocre post ordering. Email correspondence was poor, I had to call a few times because my emails went unanswered for days. When I came in for my fittings I felt like the customer service skills were lacking and I felt like an afterthought. I had to wait 15 minutes when I showed up for my first fitting, despite being on time and rooms being available. It was a hot summer day and my mom and I were not offered water during our wait. We were not asked how wedding planning was going and the personal touch was gone. I felt like I just turned into another bride rather than having that personal touch like I originally had prior to purchasing the dress.

    Before we made the purchase for the dress we were quoted the alterations costs and were told that they would be on the lower end of that scale since my dress didn't have any intricate details (lace, beading, etc). Once the dress came in and I tried it on, the alterations ended up being in the mid/high range even though all I needed was a bustle and hem (the dress fit perfectly in the waist). I was very disappointed by this because I expected the alterations to be much lower since I was told
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