Simply Elegant Weddings Reviews

Name: Simply Elegant Weddings
Address: Stow, OH, 44224
Rating: 2.4

Simply Elegant Weddings

Stow, OH

2.4 out of 5 rating, 14 reviews

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Reviews

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2.4 out of 5 rating

2.4

14 reviews

Recommended by 49% of couples

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Quality of service
2.5 out of 5 rating
Average response time
2.3 out of 5 rating
Professionalism
2.4 out of 5 rating
Value
2.6 out of 5 rating
Flexibility
2.4 out of 5 rating

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Elizabeth Sent on 11/15/2014

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They did the up lighting at my wedding. It was simply breathtaking!!! The colors added a pop to the rooms!!! It was beautiful!
User1666260 Sent on 06/17/2014

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Loved working with Amber and Cory and the lighting and photobooth were awesome!! Highly recommend working with them!
Debbi Sent on 03/08/2014

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The lighting was beautiful. Simply elegant weddings changed the lighting when they got to the venue to make the venue look awesome.

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Amanda Sent on 05/12/2013

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This company accommodated us with a photographer 2 weeks before our wedding to add with our other services. Very friendly and professional
Jackie Sent on 09/04/2008

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Simply Elegant Weddings was a great company to work with! They handled everything for us, which made it so much easier! Cory was always available by phone or email. He was very flexible with meeting with us whenever we needed him. He even helped us with setting up our honeymoon!! He was our DJ and did an awesome job! Everyone keeps complimenting us that our wedding was the most fun they have ever had, and I give alot of that to Cory. He was able to get the crowd going whenever he saw it dying down. He let us pick our playlist and played everything we wanted! We had a great experience with them and I recommend them to everyone!!
Erin Sent on 07/04/2014

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This vendor was great!! They provided DJ, Photography, and Videography for our wedding. Everything went well for the day of the wedding. Our Photographer was great - Ed made us feel like we were models, making sure we were in the best light, best position and scenery. He has a great eye and was very professional - we can't wait to see the final product!! We had two nationalities in the wedding and they did a fairly good job of incorporating the two music styles for the DJ. They also were flexible in cancelling the bouquet toss as we were having too much fun dancing :-)

The only issue I had with them was communication. I had sent our final confirmation by their due date (via email), but received an email the day before the wedding claiming they had not received it. I'll take partial blame as I should have followed up with another phone call, but I believe there was also a lack of communication on their end as the girl at the front desk was supposed to have Cory call me back (I'm guessing the message was never received). I also never heard back on our price offer for a photo booth. They also have a website that you can supposedly use to plan your whole wedding, but when we met in person they had not even looked at it - kind of felt a little disorganized... maybe it was a new implement?

All in all everything went well and they were able to put everything together in time for the wedding day, I just could have gone without the mini heart attack from that email the day before :-P

We haven't started the final process for obtaining our photos and video, but hopefully everything will go smoothly. Once I have gone through the entire process, I'll update or add a review.
User1829913 Sent on 09/25/2014

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I think saying, "You get what you pay for" would be too nice for the experience that my wife and I had when dealing with Simply Elegant Weddings. As you see, My wedding took place 2 years ago, but some of the things that they did have stuck with me over the past two years. The only reason that I gave them 2/5 stars in the Quality of Service portion was because the photographer was OK, nothing to write home to mom about but OK. He didn't frame shots much better than my father in law could have, and the pictures were no more dramatic or edited than a smart phone could provide. (Keep in mind he was EONS better than the DJ and the Videographer). The DJ was by far the most shining example of ineptitude that I've ever witnessed. Prior to the reception, we asked him to create a sample playlist/small mix of our favorite artist. He said that he'd send it with no issue as he'd "gotten a feel" for us. We never received this, and sent him a list of "must play" and "must not play" music. He assured us that he understood "black parties" yeah.....that. He not only didn't play most of the "must plays" but he played several of the "must not play" songs. It was fairly clear that he wasn't prepared. Leading up to the event, we had our final consultation and he seemed confused, but everything was too far gone. The videographer was pretty awful as well. The editing was very basic, transitions were glorified powerpoint-ish and the microphones were on the entire time. We have only watched it once and probably never will again. In closing, if you feel that SEW is a good deal or the best you can afford at the time, consider postponing the wedding until you can afford a better quality organization.
User1632559 Sent on 05/26/2014

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What a ripoff! The service was terrible, communication abysmal. We agreed on a set package, and our own playlist. The playlist wasn't followed and there were a number of glitches in the equipment and lighting. To top it all off, half of the photos were out of focus and some of the most important moments were missed! Terrible, absolutely terrible company. Avoid at all costs!
Lara Sent on 03/25/2014

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They ruined my wedding video and took over 4 months to send it and when they finally sent it, I was in tears. They missed the most important parts of my day. I have tried to talk to them nicely and I have tried even sarcastically but I got threatened to have my entire video footage be tossed out of their system. This company is a joke. PLEASE save your money and wedding day and book elsewhere, especially if your church has no balcony and you have an ethnic wedding. They claim to know what they are doing at ethnic weddings but they have no idea whatsoever! I could have paid a 20 year old out of college when a camera from walmart to do my wedding video and he would have done better. All they give me are sad excuses of why they think they did the "best they can". I have showed this video to other professional videographers without letting them know what my complaints were and they were in SHOCK at the footage they were seeing.

PLEAAASEEEEEEEEEEEEEE save your money and headaches and your weddings, BOOK ELSEWHERE!
Heather Sent on 07/03/2015

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This was the most unprofessional company I have ever worked with!! I was unable to reach them for over a month and finally spoke with them a week and a half before my wedding. They showed up late, did not show up with what I had paid for and tore down early due to the power going out for a short time! Their employee began packing up the uplighting 15 minutes after the power went out but assured us that when the power came back on she would put the lights back out. Well the power came back on and she was still packing up, claimed the photobooth now did not work. And by photobooth I mean a black curtain and a tower, not actually a booth! Upon her refusal to set stuff back up and instructions from the so-called owner of the company (who by the way supposedly sold the company in April hence why I had such difficulty contacting them April thru May) to leave, she claimed that my husband had assaulted her and that a large group of bikers had surrounded her and would not let her leave. This was not the case, though I am sure my husband had a few choice words for her. Ultimately, she packed up and left which means that my guest book only had 3 pages filled out because I was expecting to use the photo strips for the guest book and then the guests would sign. So basically I don't know who all was in attendance and my reception was basically ruined as my husband was now angry and not in the mood to have a good time. In the morning I received a call from the "former" owner stating that I would not receive a refund of my money due to his employee being assaulted. There was no assault, no assault charges filed and if anyone was in the wrong it was Simply Elegant for not providing the services I paid for for the duration of my reception. I have filed a complaint with the BBB and while doing so came across another complaint from April 2015 where a couple had the same exact horrible experience down to the power outage, employee packing up & claim of assault to avoid the refund!
User1727003 Sent on 07/22/2014

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My wedding day was 9-17-11. I wanted to have a good quality videographer, but my family (who was paying for the wedding) didn't even want to hire anyone, and just have a family member videotape it. Which was completely out of the question for me. Booking Simply Elegant was our compromise because it was fairly inexpensive, and from the example videos on their website, still seemed decent quality. We booked at a bridal show with a 50% off bridal show day special. The actual videographer we had the day of the wedding ended up being someone different than who I was expecting. They did give warning that it could change last minute. This person wasn't even listed on their website, I'm assuming that this person was with their company though. He was a nice guy and didn't have any problems with him the whole day. We were told the completed video would be done within 90 BUSINESS days. In which it was. Watching the video, I was disappointed with some of it. It wasn't as good as the examples on their website. Some parts were good, some were just bad (like the camera being focused on the wall of the church instead of the priest during the sermon).They said the final edited video would be 30-60 minutes long. I should have thought of this before hand and talked to them about it.. but our ceremony its self was about 35 min... they cut out a lot of the things throughout the day that I would have really loved to have on the final edited product. So I guess that one was my fault. But I did email them listing all the things that I would have liked on the edited product, and asking if they can redo it, and we'll pay extra for it being over the 60min. Well it has been over two months since then, and I haven't gotten that information yet. We have been emailing back and forth..them saying they did send a reply regarding that, and that I just must not have received it... but they have still yet to resend it to me. They have been such a headache to deal with, that I am totally regretting.
User1607103 Sent on 05/04/2014

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Our experience with Simply Elegant Weddings in Richfield was negative in every way. We don't care to bash each area specifically, as it won't change the choice we made to go with them. But I do hope that any engaged couple chooses a different company to work with. Beyond poor services, they have terrible communication, put you off with excuses and provide mediocre results that will leave you feeling disappointed. If we could go back, we would have never chosen them for any of our services.
User1838348 Sent on 07/15/2015
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THE WORST DECISION YOU WILL EVER MAKE IN YOUR LIFE!!! Do not book this company. They are completely unprofessional. Did not show up where I requested so there's no pictures of the bride prior to the wedding. Afterwards the photographer pissed everyone off with his comments and attitude so we didn't get all of the pictures we wanted, then it took them nearly 8 months to get us our products which weren't even done right, we had to send stuff back 3 times. Tried to set up meetings they kept dodging us and were very cowardly. They were the only thing I wish I could change and it's sad because we went through such a hassle to get our products that we don't even want to watch our wedding video at this point. Horrible decision. Who ever wrote all the nice comments clearly did not hire this company for their wedding. Their communication is horrible and their quality of work is crap. They think using a fish eye lens is fine art smh.
User2023221 Sent on 01/26/2015
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absolutely horrible company do not book with them. I dont know who is writing the reviews below mine but its probably someone from the company and not an actual bride.
They did not show up for my wedding ceremony I have never been so embarrassed in my entire life. It has now been a joke in every wedding we have attended since ours. The dj was then late for our cocktail hour, the photographer did not show up to the beauty shop while i was getting ready. but atleast he was at the venue. The dj then called us by the wrong name during the reception; he did not play the music i asked for but played the music I did not ask for.

save yourself the headache and heart ache. seriously I could not be any more sincere when I say learn from our mistake. DO NOT BOOK WITH THEM!!!!!!!!!!!!!!!!!!!!!!!!!

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