The Diamond Room Reviews
Reviews
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4.2 out of 5 rating
4.2
Good
51 reviews
Recommended by 85% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 3.9 out of 5 rating3.9
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Professionalism 4.4 out of 5 rating4.4
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Value 4.2 out of 5 rating4.2
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Flexibility 4.3 out of 5 rating4.3
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Jacklyn Sent on 10/31/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Chef Patty is the best
Simply delicious catered my wedding this past weekend. The guests were impressed by how AMAZING the food was. It was the number one thing the guests loved. And working with Patty was complete ease. She is to the point and quick but still easy to connect to and bond with. She doesn’t waste any time. -
Quality of service
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Kelly Sent on 09/26/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GET. IN. MY. BELLY. I could eat Patty’s food all day everyday!
People are still coming up to me weeks later saying how amazing the food was at our wedding. Thank you Patty for having such amazing food stations where we could have food that everyone would like and make it so fun! Her presentation is beautiful and all of her staff were beyond polite and amazing to work with. Thank you for being a part of our day! ❤️ -
Quality of service
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Jackie Sent on 07/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food was a hit!
We had a taco bar from Simply Delicious for my daughter's wedding! The service was awesome, the food was great! They were so great to work with us planning and making everything perfect! Highly recommend! -
Quality of service
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Dana Sent on 06/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best food!
Simply Delicious had the best catering! They are very reasonably priced for their high quality food. Patty and her crew are very experienced and help with making decisions that I never thought of. -
Quality of service
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Matthew Sent on 05/24/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great food!
Simply Delicious catered our wedding on May 5. It was a great decision. Patty was amazing to work with and made the entire process easy. We had appetizers, dinner, dessert, and late night snacks. All it was AMAZING! And, the service was top notch. Delicious food, great service, and amazing value. Would not hesitate to have them cater again for us!
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Quality of service
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Sophie Sent on 03/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Food and Drink
Patti with Simply Delicious was amazing to work with. Her food is absolutely delicious, and her professionalism was what stood out the most to me. She was very good at what she did, and I would highly recommend to anyone with catering needs to hire her. -
Quality of service
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Dayna Sent on 11/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were awesome!
Simply Delicious was amazing! The food was a hit! People are still talking about the food 2 months later -
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Andrea Sent on 08/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an amazing experience with simply delicious and specifically chef patty. The food was to die for. Literally people kept commenting how good the meal was and that it wasn’t typical “wedding food” bc it tasted like food from a five star restaurant! That’s all true. It was so yummy and not only that but we had great service working with the whole team from planning before our event to the day of staff. It was so great to not worry about anything when it came to our catering needs. -
Quality of service
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Randi Sent on 05/22/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was absolutely delicious. The team was extremely helpful and professional. Would recommend them to anyone in the area. One suggestion, carry business cards - lots of guests were wanting to get business cards. -
Quality of service
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Kari Sent on 04/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Was very excited to use Simply delicious. The staff was responsive and helpful through email and the phone. They go above and beyond to make sure you end up with a great experience! -
Quality of service
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Kristi Sent on 11/01/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Delicious was just that.. Delicious! We used them for our wedding and received so many compliments. The staff that worked was so helpful, positive and went above and beyond for us. They even served our wedding cake directly to the tables. They picked up the dirty plates off tables, and checked in throughout the evening to make sure we had everything we needed. Then, they packed up all the leftovers for us. Going with Patty and get crew was definitely one of the best choices we made! -
Quality of service
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Angie Sent on 06/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty and her staff were the best! I have dealt w many catering companies for previous events and she was the easiest and most professional to work with. She was fun to engage with as we created our menu. Her prices were amazing and the food was definitely superior to other catering companies who charge far more. Her staff was so nice and ready to help, the night of the event. -
Quality of service
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Allison Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty was so easy to work with and completely customized our menu to fit what we wanted. The food was delicious, it was presented beautifully, and she had great staff that were so helpful. I highly recommend Simply Delicious. Patty knows what she is doing!! -
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Maria Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Really, really excellent food! Patty took the time to help us build a menu that was varied, emphasized the season, and was as pleasing to the eye as it was to the tastebuds. I was impressed at our tasting when we were presented with family-sized portions to try - everything was beyond this world delicious! The servers at the reception were very professional and helpful, even offering to refill our drinks from the bar, and portioning out the food to fit our number of guests so we didn't have a ton left over. Highly recommend using Simply Delicious for your caterer! -
Quality of service
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Angie Sent on 08/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING!! Honestly won't be able to say enough wonderful things about this catering company. Not only was our food absolutely delicious, but the presentation was fantastic- as well as the staff who served our guests. I planned my wedding living 5 hours away from my venue. Booking a caterer could've been a nightmare but Patty & her team made it so simple and completely eased my mind. Simply Delicious also made my gorgeous wedding cake that was a huge hit! I had several guests tell me it was the best cake they ever had. I wanted our food to be a highlight of the evening and Simply Delicious blew my expectations away. I'm certain all of their food is delicious- but my guests personal favorites included the following: Hawaiian Sliders, Mashed/Sweet Potato Bar, BBQ Sundae, Stuffed Peppers & meatballs---yep meatballs. Our guests loved them!!
Thank you again to everyone who helped make this aspect of our wedding such a treat! -
Quality of service
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Brianna Sent on 05/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty was wonderful in helping us find our perfect menu for our budget. Our guests raved about the food and we enjoyed every bite, as well! I will never use another caterer as long as Simply Delicious is around. -
Quality of service
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User2047176 Sent on 02/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were very pleased with our catering for our rehearsal dinner. The waiters were very professional and kind (they even helped with some wedding decor set-up!) The food was hot and fresh. -
Quality of service
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User1656748 Sent on 06/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Food and service! Everyone loved it! -
Quality of service
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Melanie Sent on 11/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing. I'm STILL getting compliments on our food and cakes. "It doesn't taste like 'wedding food'" is the number one comment I've gotten. And Patty is WONDERFUL to work with. Highly recommend her. -
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Breanna Sent on 10/01/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I feel like Patty bent over backwards to make sure we had what we wanted on our wedding day and that we were happy with it. The staff she provided at the wedding was wonderful. They were very kind to all of the guests and even sat some of Patty's amazing little cupcakes back for me without being asked. Good thing too, because I hear the cupcakes were gone in about 5 seconds. Thank you so much Patty for giving us wonderful food that people are still talking about. -
Quality of service
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Rachel Sent on 09/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Husband and I were Extremely happy with Patty and her staff. We were married Sept. 14 2013 and her and her staff were went us all day. We had
two ceremonies in one day and even though, Patty didn't cater our first wedding, Patty still offered her staff to help us. Our wedding went amazing and all of our guest loved there food. I would hands down recommend Patty for any catering event. Thank you Patty.
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Quality of service
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Elise Sent on 07/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only did this woman put up with my crazy family, she put up with over 240 guests! Without her I dont think my wedding would have gone as smooth as it did! She catered the food & we provided the drinks - everyone drank out of mason jars - and the line was getting super long and bottle necked because everyone wanted a jar.. so what did Patty do? She dug her hands into the ICE and wrote everyone names on the tags that were on each of the jars! Need i say this again for over 240 guests (and she didn't cater the drinks) she just did this out of the kindness of her heart!
Now for the food - BEST CATERER IN SPRINGFIELD. I am a photographer and I shoot a lot of weddings and eat a lot of wedding food. her food is the only food that I will clear my plate at a wedding. Meat is never overcooked and every single one of her finger foods is PHENOMENAL and dont even get me started on her mashed potato bar! She serves the mashed potatoes & sweet mashed potatoes in martini glasses (and they are really glass martini glasses, none of that cheap plastic)
Every person i meet who needs a caterer i recommend Simply Delicious. You will not regret booking not only a caterer but a CHEF for your wedding. -
Quality of service
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Leslie Sent on 12/18/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty was very flexible, has great staff, and even helped me to calm down right before walking down the aisle. The food was delicious. My husband and I didn't get to eat any cake at the reception and forgot to take the topper with us. Patty and her staff made us a cake 2 weeks later that we got to take home and enjoy. -
Quality of service
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User1687283 Sent on 06/30/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Catered in food and cake. Everything was fantastic! All of the staff were a joy to work with! -
Quality of service
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Ashley Sent on 01/07/20144.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is nothing better than Simply Delicious! We were so pleased to have them cater our wedding reception. Patty was a dream to work with and was spot on with all of her menu suggestions, she listened to what we wanted to came up with the absolute perfect menu. Two months later and everyone is still raving about the food! -
Quality of service
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Kira Sent on 06/16/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had an awesome experience with Patty! She helped me make decisions about other aspects of my wedding and was great to work with. Great food and service! All my guests loved and raved about the food afterwards. The service was great and the team provided was professional and friendly. Had no issues and would definitely recommend them to everyone. Thank you guys for making my wedding wonderful!! -
Quality of service
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User2448251 Sent on 11/30/20154.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty and the whole Simply Delicious team were so amazing our wedding. The tasting we had was exceptional- Full plates of food for 6 people and we got to have the left overs. The day of the wedding they were there on time and had everything set up and ready to go before the reception started. They even picked up and brought my chargers for me so I wouldn't have to. The prices of Patty's food are unbeatable. She will literally work with any budget.
The only thing that I was upset about was the fact that they did not leave any of the left over food. They took it all with them for some reason and I am certain there was leftovers because they were telling my guests they could only have one of each item at the stations. (not something I asked them to do). Other than that I was very impressed with the food taste and quality. Thanks Patty! -
Quality of service
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Lindsey Sent on 05/13/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Delicious catered a brunch and the dessert bar for our wedding in April 2015, and my only regret is not having someone hold back a few of the mini-desserts for me because they were all gone in a flash! My personal favorite from brunch was the to-die-for creme brulee french toast, but everything was delicious and enjoyed by all! -
Quality of service
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Aimee Sent on 07/27/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Simply delicious took our ideas and brought them to life. Everyone complimented us on our delicious food at our wedding! They took all of the pressure off of serving food on our big day and made it feel effortless. -
Quality of service
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Mandy Sent on 06/09/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply Delicious was wonderful. They allowed us to pick our own menu and Patty had some great suggestions. They are great with working with any budget. We were able to come in and have a testing well before the event to see if we liked anything. They were open to the changes we want. They arrived on time and even set aside the appetizer for me entire bridal party. Wonderful! -
Quality of service
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Ashalyn Sent on 06/05/20134.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The food was one of the best parts of the wedding. I could not have found anyone better. It was a plated and served meal and everyone was talking about how good the food was, so that is success to me. She also did our wedding cakes and she can do anything. We asked for Funfetti cake for the head table and that's what we got. She is amazing. -
Quality of service
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Kara Sent on 09/12/20174.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about how accommodating Patty was for our wedding! Everyone that attended the rehearsal dinner raved about the food all weekend!!! Guests of the wedding said it was some of the best food they've ever had at a wedding and were delighted that there were several options (we did food stations). Thank you Patty!! -
Quality of service
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User2286065 Sent on 08/25/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Great people to work with. They provide free food testing for up to 6 people. Overall my experience with them was great, just the food was little different on our wedding day from what we tested before. -
Quality of service
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Erica Sent on 09/16/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simpy Delicious was amazing! We went for our tasting about a month prior. I informed Patty at our first meating of likes and dislikes and what kind of food we were looking for. She put together the perfect and awesome meal. The only downfall is she is very hard to get a hold of. She came so highly recommended that I never gave up trying to contact her and I do not regret it. The staff is very professional and amazing and on top of it all. I always picked them to make our wedding cupcakes. My mom is diabetic so the week before (Because, lets face it wedding planner is hectic) I asked if she would make my mom something with splenda or sugar free. She emailed back saying that it was no probably. They hand delivered to my mom her own sugar free cupcakes! I was so pleased with everything the day of our wedding! I would recommend Patty and her team. My only suggestion is do not give up if you don't get a response right away. They are worth it! -
Quality of service
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Kim Sent on 05/18/20144.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Food was great and Patty was great to work with. I am super happy with the way everything turned out. -
Quality of service
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User1392841 Sent on 10/22/20134.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
Patty and her staff at Simply Delicious did an amazing job at our wedding. The food was delicious and unique. They were able to customize our menu to match my husband and I's style and everyone raved on their cupcakes. Highly recommended! -
Quality of service
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Morgan Sent on 12/11/20124.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Patty and her team did an amazing job! She took the time to get to know me and my husband and nailed our wishes spot on and everybody commented on how excellent the food was. I chose her because I had tasted her food in the past, the included disposable flatware and plates were good quality and not ugly, and she included "service" in her price (did not charge extra for enough servers).
The only downfall was she was sometimes slow to respond. However, she was up-front with her priorities in our first meeting by saying she puts her brides that are getting married the soonest first. This held true, because the month of my wedding she responded very rapidly!
Would highly recommend! -
Quality of service
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Alison Sent on 10/07/20144.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
Their food is amazing and Patty knows what she's doing. It is hard sometimes to communicate with them and I believe they take on too many events at a time but that again that's just my opinion. Other than just a couple of hiccups they were fantastic! -
Quality of service
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User1742190 Sent on 07/31/20143.6 out of 5 rating3.6-
Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Patty's food is exceptional good! -
Quality of service
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Ronda Sent on 05/06/20133.5 out of 5 rating3.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 1 out of 5 rating1.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Food was very good. Communication was very lacking. Our deposit check was lost even though it had been sent in with the contract as required. Weren't notified of that until we sent the final payment. Servers did well, but got into a minor altercation with a guest when the servers vehicle was stuck in the mud and they wanted the guest to trade places with them. We ordered food for 60 and were told by the assistant, over the phone, that the extra sandwiches/sliders would be boxed up and left for us. The servers took them with them. Very disappointed. -
Quality of service
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Rachel Sent on 10/25/20223.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Terrible Experience
There were many issues with the cake but we smoothed it out and came to an understanding and compromise. -
Quality of service
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Jasmine Sent on 08/05/20193.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 1 out of 5 rating1.0
No sundays
We went to book them for our wedding as our catering service and bar. But they no longer do anything on Sundays.
Our venue has limited bar service options and we were really excited to see them as one of them. We really loved their menu.
Super disappointed in this decision. -
Quality of service
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Kayla Sent on 05/15/20193.4 out of 5 rating3.4-
Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
Living up to the name...
We used Simply Delicious for Bar, Catering, and Cake. They ended up being great to work with. My husband and I had our doubts with the planning process because they aren’t the most responsive to questions. I think this is partly due to multiple people working on 1 email address which caused some confusion. HOWEVER, when it came down to the day of the event, the food and service were great. They provided food for the bridesmaids while we were getting ready and it was perfect. The food for the reception was delicious. The cake was beautiful AND delicious. When all was said and done, I would pick them again/recommend them! -
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Jenay Sent on 01/18/20173.3 out of 5 rating3.3
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 3 out of 5 rating3.0
Although I didn't go with the Diamond Room I would recommend them if you are looking for an all-inclusive type of wedding. The inside is great complete with a dance floor and the food is spectacular--you definitely get what you pay for. Chef Patty Wingo does have some fabulous foods to provide for wedding but food was not what I wanted to splurge on. Definitely worth checking out if you are considering a spring/summer wedding. -
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Ann Sent on 02/24/20152.9 out of 5 rating2.9
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
I was initially impressed by Simply Delicious but that all changed after I paid my deposit. Patty would hardly ever return my phone calls or emails, though I would contact her multiple times. I spoke to other people in the office who were always willing to help me but I never felt like I got what I needed. Having a tasting was great. The week before my wedding I didn't even see or speak to Patty, they just happily accepted my final payment. They arrived to my venue late and were still setting up when the reception started. The food was great and lots of people complimented it, but there were not take home boxes (something I thought we discussed). We also did not get to keep the beer we paid for and they almost threw away the leftover wedding cake. I was disappointed in how everything turned out and will not recommend them to my friends. -
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Carl Sent on 09/21/20172.7 out of 5 rating2.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 1.5 out of 5 rating1.5
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Flexibility 3 out of 5 rating3.0
I would like to start out saying the food was delicious and our wedding guest really enjoyed it. That being said, while we were busy entertaining our guests the kitchen staff packed up and left, taking our left over food with them. Very disappointed we didn't get the food we paid for. I'm guessing the kitchen staff ate good on my dime:( -
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Shelby Sent on 01/17/20122.5 out of 5 rating2.5
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Quality of service 5 out of 5 rating5.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 3.5 out of 5 rating3.5
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Value 0 out of 5 rating0.0
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Flexibility 3.5 out of 5 rating3.5
Patty's food was absolutely amazing. She catered both our rehearsal dinner and our reception. She also made our wedding cake and groom's cake. The food really was delicious and was presented very elegantly. The designs of our cakes were both awesome. We could not have asked for more as far as food. Her servers were also very professional and did a great job.
The main issue we had was contacting her. Even when we were trying to get more information and set up a contract, it was very hard to reach her by phone or email. We sent her an email about our cake designs and flavors, and we didn't receive a response for a week. After this, I called her and left a message. After almost three weeks, which was only about two weeks before the wedding, I was able to reach her.
I will say, however, that she was very flexible in the head counts for dinner and cake. She offered to do different flavors on each different layer of our cake. She was also able to make a gluten free option for some of our guests.
I would recommend her because her food really is fantastic, but you have to be able to push past her non-responsiveness. -
Quality of service
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Ida Sent on 09/03/20121.5 out of 5 rating1.5
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Quality of service 1 out of 5 rating1.0
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Average response time 0 out of 5 rating0.0
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Professionalism 1.5 out of 5 rating1.5
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
Here's the breakdown of my experience with this caterer... When my fiance and I went for the taste testing with Patty everything was literally fanatastic, there is not one single thing I would have changed. Once the day came the food lacked a little bit in flavor in comparison to how the taste testing went. I had 62 people RSVP to come to my wedding so we paid for 62 plates, when only 30 showed up it was very disappointing. In the county where our reception was held, you are not allowed to take any of the leftovers home with you, they were literally thrown away. A few days after my wedding I called Patty and she said she would see what she could do about possibly issuing a refund. I completely understood that if she wasn't able to issue any kind of refund at all and I told her that. She said she would get back with me and let me know in about a week. I never heard anything back from her. In a period of 3 months I literally called this caterer 7 times and left voicemails every time. This is the honest truth. Once again I will say I would have completely understood that she was not able to give me any type of refund but to not even give me the decency to call me back and ignore me is down right disrespectful. I finally tried the last resort of emailing her and finally I got a response, weird how she responds only by email. She never apologized for ignoring me and reacted in a way that she felt it was my fault and a tough luck kinda attitude. DO NOT use this caterer, trust me customer service is most definitely not their #1. You will feel as if your money could have been used in a better way and with a more professional caterer. -
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Shandrea Sent on 11/11/20141 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
We had our tasting and it was wonderful with large portions - we went with a cocktail hour and plated dinner for our 98 guests. Up until the day of the wedding we were contacted and worked with Patty to get the menu just right but it took days sometimes weeks to get a response. We didn't even have a few things worked out until a few hours before the wedding because we never got a call or email back. While our food was good, it was cold and portions were much smaller than our tasting. Not one person said the food was even lukewarm, just cold. We had things included in the vegetables and on the chicken that were not discussed. We also paid for raspberry tea and it was not provided. We have contacted Patty and was told that they didn't receive any complaints about the food. We didn't ask for mushrooms or carrots. Everyone knows that carrot and green beans are different textures and don't cook at the same time. That still doesn't explain about the issues that my husband and I had. Also all the leftover food, which we paid for was supposed to be trayed up and left for us but they didn't have it for us at the end of the night. We were very disappointed how we were treated and how they acted like we were in the wrong. It was poorly handled for someone who is supposed to be a professional. It's sad that we were treated so disrespectfully. We just wanted what we paid for and what we asked for and that is not what we got. -
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Kevin Sent on 06/19/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
Nuts served- peanutfree event! -
Quality of service
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User1168496 Sent on 05/20/2013
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
The only thing I can positively say about Simply Delicious is that their food tasted good. Other than that, I can't say anything positive. The communication is terrible. It takes a day or two to get a response. It took mulitple phone calls just to get the contract from her. You'd think she would be quicker at booking business. I was told two weeks before the wedding that they could not find my deposit so I had to pay $500 and was reassured IF my original deposit was found they wouldn't deposit it. I mostly dealt with her assistant and was told that whatever food was left over would be boxed up for us to take home-since we paid by the piece. The day of my wedding, the two staff that worked played on their cell phones and one ended up being extremly rude to a guest at the wedding which happened to be one of my good friends. They also took all of the food with them which I am sure ended up in the fridges at home. Yes they took ALL of the food with them even after I had been told they would box it up and the staff there even told my husband that they would do that for us. When I tried to contact Patty to let her know I was unhappy with my experience, I got no response. Because I was not given the courtesy of a response, I have decided to leave a review. Had I been given some sort of an apology, I would have left well enough alone. Please don't use them. -
Quality of service
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