Silver Mirror Photo Booth, LLC Reviews
Reviews
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Quality of service 5 out of 5 rating5.0
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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Featured
Kelly Sent on 09/10/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much fun!
My husband and I booked Silver Mirror for our wedding last weekend and every detail was PERFECT! My only regret was not getting into more photos in the photo booth! Our guests had so much fun taking photos. Haydee and her husband were so wonderful to work with- from our initial phone call and planning the design of our photo, to the day of our wedding. We loved looking through our guestbook on our honeymoon with all of the photobooth prints and will do so for years to come. Thank you for being an incredible part of our special day! -
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Megan Sent on 12/07/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a hit!!
We had the BEST experience with Silver Mirror! Communication was excellent from start to finish, and they made everything so easy when it came to personalizing our designs. The flower wall was absolutely beautiful, and the unique photo mirror was such a standout feature at the reception.
Our guests could not stop talking about how fun it was — it was a total hit all night long! The thoughtful photo guest book was such a pleasant surprise and is now one of our favorite keepsakes from the day. We couldn’t recommend them more! -
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Bethany Sent on 11/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
so much fun!!
Haydee had me at hello! SMPB was possibly the first vendor I booked and I am so glad I did! Haydee was so easy to communicate with and great to work with. They did two events for us and we had such a good time at both. She also provided so many great picture frames it was so hard to choose from!! Highly recommend -
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Madeline Sent on 01/02/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazingly fun vendor
The Silver Mirror team was an absolute joy to work with. They were personable in their prompt communication through email, and on our wedding, they brought a wide variety of props for the photo booth and were so friendly to our guests in instructing them how to use the mirror and email or print photos for themselves. To top it off, they sent us home with a photo album of all the photos our guests took and our guests’ handwritten messages. They truly went above and beyond to make our day special and reflect “us,” and they seem to take pride in their business! We also loved the custom template for the photos too! -
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Emily Sent on 08/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So kind, great service and guests will love
So much fun! All of our guests had a ball and looking back at the pictures brought great smiles & memories! Easy to work with leading up to the big day, answering all questions, and creating our vision. Thank you for bringing fun & laughs to our wedding day!! -
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Dawn Sent on 05/09/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding service
Hands down the best photobooth ever. Our guests are still raving about Haydee and her husband. Was definitely a hit and we have plans on booking In the future for all family events. Thank you again Haydee for making our day special! If I could give 10 stars I would. -
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Heather Sent on 04/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photobooth was the hit of the wedding!
Having the Silver Mirror Photo Booth was one of the best decisions! Everyone had an absolute blast - it was the hit of the wedding. We love the album that has all of our friends and family enjoying the day as much as we did. Haydee was so helpful throughout the planning and a joy on the wedding day. We've recommended Haydee to several friends for weddings and other events. -
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Whitney Sent on 12/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A MUST HAVE at your wedding!
The mirror style photo booth is not only unique and extremely fun, but what's even better is that Haydee and her family are the sweetest people and super easy to work with. Our wedding guests raved about the Silver Mirror Photo Booth and not only had something to take home from the wedding but also had access to the pictures on their phone for quick posting! -
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Elyse Sent on 11/13/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highlight of Wedding Reception!
Haydee and team were lovely to work with! From her timely correspondence to impeccable event set-up to being so personable with all the guests (approx 90), she exceeded my expectations. This was honestly a highlight of the wedding reception and made for such fun and lovely instant memories. She also customized our printable photos and worked great with other vendors. I highly recommend her and this incredible and unique service. I only wish I had another big event to book her again!-
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+2 photos
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Quality of service
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Gayle Sent on 10/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Above and beyond
I cannot express how happy I am with the service we received from start to finish. This was by far the highlight of the night, and everyone is still talking about how fun and friendly the staff was. -
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Camille Sent on 10/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Haydee and her husband were amazing. The crowd really enjoyed the mirror photo booth. Sliver Mirror helped make our wedding day perfect! -
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Mona Sent on 09/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great decision
Look no further and book Silver Mirror now. Haydee was sweet from the very beginning. She dealt with all my last minute changes, whether it was in the design, or the timing of my event due to new covid regulations/ weather changes. She answered all of my questions whenever I had them and was so nice about everything. I will never forget that. She even helped facilitate getting our printed pics in our photobook on the day of. That's just on Haydee-- the photobooth itself is awesome as well. It's modern, unique, and just overall fun. Stop looking and book Silver Mirror NOW! -
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Kimberly Sent on 09/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Silver Mirror Photo Booth
We booked Silver Mirror Photo Booth for my Son and Daughter-in- law’s wedding. What a great time everyone had with the mirror! So much fun! Haydee and her husband were very professional and wonderful with helping everyone with the Booth. Great quality pictures to capture memories of your special occasion and the guests get a great keepsake! Would highly recommend them for any event! -
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Courtney Sent on 09/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cannot Recommend Enough!
We can not recommend this Vendor enough! They are beyond amazing! Everyone raved about this photo booth! Not only did they have a large variety of props, they also had the coolest set up! Super professional and friendly! Worth every penny! Book them ASAP! -
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Aaron Sent on 07/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Great!!
Okay, so Haydee and Silver Mirror Booth is the company you want if you are looking for an original pho tooth experience! First of all, it’s a mirror!! Second of all, Haydee will custom design your animation and they layout of photos! How cool is that!?!? My husband and I decided at last minute to get a photo booth and Haydee swooped in and stepped up to the plate! From the props, to the service, to her fun personality, we absolutely loved our experience and highly recommend her and her team for your next event!! We are already trying to figure out how to hire her again for something!! Highly recommend her for your next event!! -
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Chelsea Sent on 07/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best photo booth
The mirror photo booth was an absolute hit at my wedding. The guests had so much fun and it made for the perfect photo guestbook that we can cherish for years to come. Haydee and her husband were fabulous. -
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Ashanti Sent on 06/03/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Team! Beautiful Memories!
We had such a wonderful time with Silver Mirror Photo Booth at our wedding! Our guests absolutely loved it! Haydee Traver was so responsive and professional and made everything perfect for us! Definitely recommend booking them for your next event! -
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Maddie Sent on 05/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best ever!!!!
We are so happy that we had the photo mirror at our wedding! It was an awesome way to help remember the night and they could not have been anymore amazing to work with 💕 -
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Awais Sent on 05/02/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Wonderful
Booking:
I had the pleasure of booking Silver Mirror to provide photo-booth services for my wedding party. Haydee and Ray were able to accommodate my schedule with under 2 weeks notice and went above and beyond to ensure that our party would have the best service. We got a completely custom package (we provided a picture for the welcome screen) and had lots of options to choose from for the print outs (layout, font, colors) and backdrops. My wife and I were able to create a perfectly personalized experience for our guests. Haydee and Ray were able to work within my budget, to work out the optimal timing and add-ons for our package.
Event:
Ray and Haydee showed up early and were set up on time. The photo-booth was perfect and ALL of my guests enjoyed the experience. Haydee was able to surprise my wife and I with a personalized photo-book, which all of my guests signed along with their pictures. They were very interactive with the guests and had great energy all night.
Haydee gave us another surprise and brought their selfie-camera to allow guests to take additional pictures and gifs in different parts of the venue. Another great add-on that made the night one to remember.
Next Day:
I received an email with copies of all digital pictures and GIFs taken by our guests bright and early along with a very nice thank you email from Haydee and Ray.
Overall:
I can’t thank Haydee and Ray enough for making our experience one that we won’t forget. I will be sure to recommend them to my friends going forward and use them for my future photo-booth needs! They’re great people who will go above and beyond to make your experience great. You won’t regret booking this vendor. -
Quality of service
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Bryan Sent on 08/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mirror of Erised for Harry Potter wedding!
CANNOT RECOMMEND ENOUGH. We hired them for our Harry Potter themed wedding because it was like the mirror of Erised! We figured a few people would trickle in and out taking pics but there was a point in the night when I think every single guest was crowded around taking pictures. The Travers (the owners and operators) were amazing and really made the experience just so wonderfully fun. -
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Stephanie Sent on 05/29/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience - Virtual Photo-Booth!
This was the most smooth and fun experience doing a virtual 30th Birthday photo-booth party! Everything was amazing! -
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Monica Sent on 02/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience
After getting quotes and speaking to a number of vendors, we chose Silver mirror photo booth. I'm so glad we did! Ray and Haydee were amazing!!! I kept getting compliments all night on how perfect the photobooth was and the pictures turned out so good. I would highly recommend them, don't bother looking anywhere else.
Monica & Mario -
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Brandee Sent on 02/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fun and Elegant all in one!
Silver mirror is a ton of fun! There is no other photo booth out there that compares in quality and entertainment. The owner, Haydee, makes it even more memorable! The sweetest woman ever! 🥰 Definitely recommend!!! 5 ⭐️ -
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Sally Sent on 02/09/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Simply amazing!
My family and friends had an amazing time with the mirror photo booth! It was the best part of the party... Thank you for capturing the moments! -
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Teesh Sent on 01/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Professional
Thanks so much for everything!!!!! It was simply Amazing 😉 -
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Mindy Sent on 12/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photo Booth for Our Wedding Reception
I would highly recommend them! They were so nice to work with and very accommodating and friendly! They have some great layouts/props/backgrounds, many photo options--including custom personalization and and an awesome set up! Our guests had fun experimenting with the mirror and thought it was really cool & unique experience. We LOVED it! Thank you :) -
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Mick Sent on 10/18/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unique Photo Booth & Awesome Service!
If you're looking for a unique and awesome photo booth that will make your guests talk about your event and how cool it was, GET WITH SILVER MIRROR PHOTO BOOTH!!!! They were the first vendor we saw at a wedding convention we attended and we instantly wanted their services! We couldn't wait to show this off to our guests! Haydee and Ray of Silver Mirror Photo Booth were awesome to work with. They are so kind and genuine. Communication leading up to our event was always on point. You won't be disappointed. All of your guests will love this booth. TRUST ME! It was a hit at our wedding. -
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Andrew Sent on 10/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A must have at your wedding!
We are so happy we hired Silver Mirror Photobooth for our wedding! The photo booth was packed the entire night and everyone gave us so many compliments on the how unique and awesome their photo booth mirror is. Haydee and her husband were super easy to work with and our guests said that were very helpful when getting their pictures taken! They also sent us a zip file of all the photos the same day for the evening for my new wife and I to get a good laugh out of. We hired them from 5:00 – 9:00 PM to start right after hour cocktail hour and they were ready to go before hand! They also had tons of great props to choose from! I would definitely use them again! -
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Molly Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just what we needed
Silver Mirror photo booth was perfect for our wedding. Haydee was professional and attentive. Our guests could not stop talking about the photo booth after the wedding. It really made our day even more memorable. Highly recommended! -
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Bethany Sent on 06/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Photobooth Ever! I would book them again and again!
This is the best photobooth company I have ever had the privilege of working with. I booked Haydee and Ray for my wedding on May 24th. I actually booked another photobooth for the special day, but ended up getting out of my contract to switch to this company. I could go on and on about the professionalism and attentiveness of this couple. After meeting them at a local bridal show, I knew they would be perfect for my wedding since they had a "Beauty and the Beast" theme and that was the theme of my wedding. They not only arrived early and got everything set up beautifully, but they also brought amazing props, a red carpet, a backdrop, a guestbook, and favors for my guests. The technology worked wonderfully and my guests were so amazed that they had the option of doing unlimited prints of their photos the entire evening. I also got a digital copy of all the photos sent to me after the wedding. To book with the company you put down a deposit, and then the remaining balance isn't due until 2 weeks before the wedding. Weeks before the wedding I had the option to work with Haydee to customize all my selections, including the backdrop style, the default screen on the mirror, and the format of the printed photos (we had 3 photos across with a "Beauty and the Beast" theme, our names, our wedding date, and our hashtag....with no added cost!!). This is an excellent service that I would recommend again and again! Each guests thoroughly enjoyed their "Silver Mirror Photo Booth" experience!-
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+3 photos
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Quality of service
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Krista Sent on 03/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holiday Party
Silver Mirror has provided the photo booth at two events which I’ve been associated. Set up was easy, the props were fun and so easy to text the pictures to my phone to share with friends and social media. Very professional company. -
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Jamie Sent on 03/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holiday Fun
My experience with Silver Mirror Photo Booth was absolutely amazing. It was a last minute idea that made a great family get together even better. It allowed everyone to take part and interact on such a fun level. Simply wonderful. -
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Sheena Sent on 03/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Service
We had the Silver Mirror Photo booth at our wedding reception, and it was a big hit. Haydee and Ray interacted with the guests very well, they were so patient with the little kids. The guests really enjoyed the photo booth experience. -
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Alexa Sent on 03/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Silver Mirror Photo Booth - Absolute Best
If you want to add a great and fun experience to your event book Silver Mirror Magic Booth. Family and friends spent hours creatively expressing themselves via pictures and props. Young and old alike took part and wonderful memories were created. Not to mention the quality of the pictures. Couldn’t ask for more. It was absolutely amazing. And the family that runs this company are the absolute best. The sweetest people to help make your party even better. -
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Mary Sent on 03/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome company
Very professional. They go above and beyond. You will not be disappointed. What a fun and awesome event to capture that you'll never forget. -
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Cathy Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome photo booth
Amazing photo booth experience with great props and such professional owners. Would definitely recommend them for any party or event!! -
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Janice Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a Added Plus To our Event!
What a wonderful add on to our Party from start to finish! We are so happy with All the wonderful memories we now have from having Silver Mirror Photo Booth at our event. Thank you Ray and Haydee you two are a Pretty awesome pair! Cant wait to have you at another event in the future. -
Quality of service
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Edith Sent on 03/27/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommended - 100% Customer Satisfaction
I cannot say more of how fantastic Silver Mirror is. They provided service for my husband's 50th Birthday party. Not only were they lovely, professional, and fun, but when I booked them they called me right away, explained everything and called me on the day of the event to let me know they were on their way. This helped as this was the 1st time using their service. I'm so happy they were available for my event and that somehow, some way, we were brought together. I highly recommend them to anyone looking for a photo both for their event. Their equipment was high tech, fun to use, easy to use for both kids and adults and easy set up and take down. Again, A++++++ service!!! -
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Daletta Sent on 11/30/20232 out of 5 rating2.0-
Quality of service 4 out of 5 rating4.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
How you respond to your customers speaks volumes!
First, let me say I'm not one to give negative reviews. I will just no longer put my money into your business nor will I refer your business in the future. But this has and still is bothering me so maybe I can help someone to not make the same mistake. When I first started my wedding planning, I came across this company at a Wedding Expo. Then later finding them on "The Knot", I was really impressed with the service offered and the communication/feed back from Haydee. As time approached to our wedding day (7/13/23) I was sent options for the backdrop, border and asked about the wording for the cards. Everything was selected and confirmed. Our day comes, and everything seems good. Everyone was having a great time with the booth throughout the night. It wasn't until the end of the night, I noticed something was off with the pictures. The border was not what we requested and the date was not on the photos. I chose to not focus on the situation but made sure my wedding planner was aware of the issue to be discussed at a later time. When we returned from our honeymoon, it was one of the first things we addressed. Her initial response was "I gave you what you asked for". She went back and forth with me until my wedding planner intervened to prove she was incorrect. Once she realized her mistake, she unapologetically referenced the enjoyment my guest had with her services and how beautiful our wedding was. She continued to say how my guest didn't notice the mistake and there was nothing that could be done because my wedding had passed. She also proceeded to send this message (copied from original email) **Look - I bent over backwards for your wedding and I have no regrets - it was beautiful and the guests told me personally that they had an amazing time. Forgive me for me my zealousness to go above and beyond for your wedding. You, I, and everyone else, know that’s the fact. I’m sorry you can’t get over such a success, but knowing you’re a Christian woman I am praying you will. Misunderstandings go both ways and I wish you all the best. Best Regards, My issue was, she never acknowledged her wrong. I never received an apology for not giving me what I paid for. Later she sent copies of most of the photos in an envelope with the correct border but no wedding date. This was a day we can never get back!! I will never refer this business to anyone!! Haylee is a person with no business morals or understanding of a customers wishes. She did what she thought was acceptable or easier for her. She took our money and didn't really give a resolution to the issue. She refuse to talk to me so I was out of $1000 and left to spend more money for postage to mail all the guest the so-call correct photos (still missing wedding date) . I got what I didn't pay for. She was very rude and disrespectful to say the least. -
Quality of service
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