Hotel Rumbao, A Tribute Portfolio Hotel by Marriott Reviews
Hotel Rumbao, A Tribute Portfolio Hotel by Marriott
San Juan, PR4.8 out of 5 rating, 10 Reviews
4.8
10 Reviews
Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
10 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Marisol A. Sent on 02/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
perfection!!
This vendor surpassed my expectations and i couldn't be more thankful! Alexandra Sanchez was my catering coordinator and she was amazing and very friendly!This vendor surpassed my expectations and i couldn't be more thankful! Alexandra Sanchez was my catering coordinator and she was amazing and very friendly! -
Quality of service
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Norely Sent on 09/30/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had an amazing experience. The service was excellent everyone was very attentive from the coordinators to the event staff. The food was incredible, all of our guests complimented it. We couldn't have asked for better!Had an amazing experience. The service was excellent everyone was very attentive from the coordinators to the event staff. The food was incredible, all of our guests complimented it. We couldn't have asked for better! -
Quality of service
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Lorraine M. Sent on 10/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sheraton Old San Juan and its staff made our wedding incredibly unforgettable. The professionalism and dedication for a customer satisfaction is key when it comes to a successful event. This is what you are going to receive in this Hotel. The food is delicious and the venue is beautiful. Its INCREDIBLE chandeliers makes a very romantic wedding reception and photos -not to mention, the flexibility for decorations and details. All our guests were amazed by how the venue came up to look. We will always be forever grateful to have chosen Sheraton at Old San Juan to celebrate the most special day of our lives.Sheraton Old San Juan and its staff made our wedding incredibly unforgettable. The professionalism and dedication for a customer satisfaction is key when it comes to a successful event. This is what you are going to receive in this Hotel. The food is delicious and the venue is beautiful. Its INCREDIBLE chandeliers makes a very romantic wedding reception and photos -not to mention, the flexibility for decorations and details. All our guests were amazed by how the venue came up to look. We will always be forever grateful to have chosen Sheraton at Old San Juan to celebrate the most special day of our lives. -
Quality of service
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Elaine Sent on 07/16/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Words cannot express how much we enjoyed our wedding at Sheraton Old San Juan. Ms. Surgely Perez and her team were all very helpful in every step during our wedding preparation and the day of our wedding. She was always on top of all the details and promptly answered all our questions and concerns on any matter. They made our day feel worry free which allowed us to enjoy the company of our guests and enjoy our special day. I highly recommend having a wedding at Sheraton Old San Juan.Words cannot express how much we enjoyed our wedding at Sheraton Old San Juan. Ms. Surgely Perez and her team were all very helpful in every step during our wedding preparation and the day of our wedding. She was always on top of all the details and promptly answered all our questions and concerns on any matter. They made our day feel worry free which allowed us to enjoy the company of our guests and enjoy our special day. I highly recommend having a wedding at Sheraton Old San Juan. -
Quality of service
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Mariangel Sent on 04/06/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent staff service,our celebration could not have been more beautiful. We are very pleased to have chosen Sheraton hotel to celebrate our wedding, and we will definitely recommend their services in the future.Excellent staff service,our celebration could not have been more beautiful. We are very pleased to have chosen Sheraton hotel to celebrate our wedding, and we will definitely recommend their services in the future. -
Quality of service
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Luis Sent on 05/25/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
GREAT!!!!! Beautiful. ThanksGREAT!!!!! Beautiful. Thanks -
Quality of service
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Yasna Sent on 09/16/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our wedding reception was absolute perfection and the food and venue just took everything over the top! We can't thank you all enough! You made our wedding dreams come to fruition! Thanks Zulma for everything!!!! And a special thanks to your chefs and wait staff! The food and service was spectacular! The ceviche shooters to die for. The Lechon perfect! And my paella? Ooof! Delicioso!!!!Our wedding reception was absolute perfection and the food and venue just took everything over the top! We can't thank you all enough! You made our wedding dreams come to fruition! Thanks Zulma for everything!!!! And a special thanks to your chefs and wait staff! The food and service was spectacular! The ceviche shooters to die for. The Lechon perfect! And my paella? Ooof! Delicioso!!!! -
Quality of service
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Lorena Sent on 07/12/20114.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
A good portion of our guest stayed at this hotel. We had our ceremony at the San Juan Cathedral and the majority were able to walk to the church.
The hotel is located in the center of OSJ which makes it great for those who want to stay in place where they can have restaurants/clubs/casino close by.A good portion of our guest stayed at this hotel. We had our ceremony at the San Juan Cathedral and the majority were able to walk to the church.
The hotel is located in the center of OSJ which makes it great for those who want to stay in place where they can have restaurants/clubs/casino close by. -
Quality of service
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Sheritha Sent on 06/18/20164.4 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Nice venue for my destination wedding. It is an older hotel which is reflected in its charm. Located on the pier which was a great background for our photos. Staff was responsive and easy to work with even though I worked with several people due to someone's maternity leave. One negative was that my room was not available until after 4 even though it was supposed to be ready at 3. This delayed my wedding by at least an hour. Mr, bridesmaid, photographer,and makeup artist were sitting around waiting-very inconsiderate and inconvenient! To this date, no apologies received. Despite this, my wedding was beautiful and a great time was had by all.
Oh, no A/V hook-up in the room, so we had to secure it separately.Nice venue for my destination wedding. It is an older hotel which is reflected in its charm. Located on the pier which was a great background for our photos. Staff was responsive and easy to work with even though I worked with several people due to someone's maternity leave. One negative was that my room was not available until after 4 even though it was supposed to be ready at 3. This delayed my wedding by at least an hour. Mr, bridesmaid, photographer,and makeup artist were sitting around waiting-very inconsiderate and inconvenient! To this date, no apologies received. Despite this, my wedding was beautiful and a great time was had by all.
Oh, no A/V hook-up in the room, so we had to secure it separately. -
Quality of service
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User1607510 Sent on 05/05/20144.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.5 out of 5 rating
The wedding turned out wonderfully and most importantly the food was fantastic!The wedding turned out wonderfully and most importantly the food was fantastic! -
Quality of service