Shepherd's Run Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![Olivia]()
Olivia Sent on 06/23/2026Shepherds Run Wedding
Shepherds Run was absolutely phenomenal as a wedding venue! Not only is it absolutely stunning but the service we received from every person involved with our wedding day from the initial tour and planning process to the day of was fantastic. Reilly in particular was so great at making sure our day ran smoothly and was stress free! It was worth every penny we paid for it and our guests still can’t stop talking about how fantastic Shepherds Run was. -
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![Amber]()
Amber Sent on 09/29/2025Same time next week??? PLEASE!!
Where to start…our whole journey with Shepherds Run was 5 starts from start to finish. The welcoming staff, the attention to detail, the support and responsiveness…impressive to say the least. Jackie and Rowan were nothing short of amazing, from the day we toured the venue the very first time to the very end of our wedding day. Every question & small detail was discussed thoroughly to make sure our day was as seamless as possible. To say a venue is expensive in this day is just obvious, because what part of a wedding isn’t pricey. But this was money well spent!! They handled it ALL. Our Teams and planning calls made me feel so taken care of and never left me worried that something wouldn’t get done. Also, Aaron at Shepherds Run who takes care of the B&B side of things, was so sweet and responsive when we needed help with room blocks or food for our groomsman and bridal party. The attention to detail was top tear. We will always keep Shepherds Run in a special spot in our hearts. Once we toured this spot for our venue, there was truly no need to look elsewhere! -
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Riley Sent on 09/02/2025
Wedding of my dreams
The entire process of working with Shepherd’s Run, from the time we toured the venue to the day of my wedding in August 2025, was an absolutely seamless process. Rowan, our coordinator, is extremely attentive and fast to respond and was flexible to bring my exact vision to life, no matter what it took! The day-of execution was absolutely flawless and I couldn’t have imagined a better day. Would recommend this venue ten times over!! -
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![Caroline]()
Caroline Sent on 09/01/2025Shepherd's Run is 10/10
My husband and I got married at Shepherd's Run in August 2025 and we truly could not have asked for a better venue. We were taken care of throughout the entire process, the team's communication and attention to detail were phenomenal. We worked with Blackstone Caterers for the food and event planning and everything could not have run more smoothly. Rowan/Jackie (Blackstone) and Aaron (Shepherd's Run) are experts in their craft. You are in good hands with this venue! -
Courtney Sent on 08/22/2025
Perfect Rhode Island Summer Wedding Experience
I got married at Shepherd's run this past August and could not speak higher of the venue and level of service that Rowan and Jackie provide. You can tell they are seasoned professionals that have thought through every single detail of the day as well as contingency plans. My day was well organized, executed, and by the time the actual wedding morning came around I didn't have to think or worry about a single things besides enjoying myself. -
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![Dani]()
Dani Sent on 10/20/2024Most amazing place!!
We just got married at Shepherd's Run in August of this year and it was truly the BEST venue we could have asked for. From the start, we were in awe of how beautiful Shepherd's Run is and the different locations on the site we could choose from for the ceremony and reception. We ended up having the ceremony in the garden and the reception in the tent which turned out to be the most beautiful locations we could have dreamed of. Jackie and Rowan were extremely helpful, FUN to work with and attentive throughout the entire wedding process. They helped us with anything and everything while giving such honest advice and feedback. They had such good experience and knew Shepherd's Run so well that the planning and day of went so smoothly. Our guests continue to rave about how beautiful and fun of a venue Shepherd's Run was and how special of a place it is. Our guests enjoyed the venue all weekend long including wine tastings, yoga classes and the pool which was a really special touch to the weekend. We have a lot of guests traveling from out of state so it was convenient to have rooms on site and hotels within such a close distance to the venue. We also loved being able to get ready on site in the living room in the spa (and a hotel room for the groom/groomsmen). All in all, picking Shepherd's Run as our wedding venue was the best decision we could have made and we can't wait to continue going back to celebrate our anniversaries in the future!! -
![Catherine]()
Catherine Sent on 09/16/2024Our Everything
Our August 2024 wedding at Shepherd's Run was perfection! The first key feature we looked for in a venue was the ability to stay on site, and the second was beautiful and modern design/architecture; Shepherd's Run nails both. We and our guests booked most of the Inn's rooms so the weekend felt really ours and intimate. Guests loved the wine bar and we loved working with Blackstone caterers, their dinner was elevated and delicious. The Inn's breakfasts are also incredible and Aaron the Innkeeper is such a pleasure to work with. From our first tour all the way through execution, Rowan and Jackie were on top of every detail. Our event ran unbelievably smooth and we could not be more grateful for their support and organization. Thank you Shepherd's Run for bringing our wedding dream to life!! Can't wait to come back to visit on our anniversary. -
Meaghan Sent on 06/30/2024
Highly recommend Shepherd’s Run!
We had the most magical and beautiful wedding at Shepherd’s Run this June. We fell in love with this venue when we first saw it about two years ago and knew this was the place for our wedding. Jackie and Rowan made the wedding planning process so easy and smooth. Rowan was my go to person these last 6 or so months, always answering my (many) emails in a quick and timely manner. Rowan made the ceremony and cocktail hour run so smoothly, my husband and I are so grateful for her expertise! The Blackstone staff were amazing and everyone raved about the service and food. We truly couldn’t have asked for a better wedding venue. -
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Megan Sent on 06/11/2024
A dream come true!
We knew the moment we walked through Shepherd's Run, that we wanted to have our wedding there and everything exceeded our expectations. Rowan & Jackie were incredible planners and helped us put together our dream wedding. The entire staff was unbelievable and made our day even more special. We could not have asked for a more perfect February wedding at Shepherd's Run. -
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![Joe]()
Joe R. Sent on 05/14/2024Have your wedding here
My wife and I had an idea of how our wedding day would unfold. But our experience at Shepherds Run exceeded even our wildest dreams. Jackie & Rowan take so much pressure off the planning process, they are always a phone call away, and clearly lay out next steps and key deadlines. The venue itself is immaculate, and the staff go above and beyond to ensure satisfaction. I cannot encourage you enough to have your wedding here. Truly you won't regret it. -
![Trenna]()
Trenna Sent on 11/14/2023Amazing Venue!
Our wedding day exceeded our hopes and dreams thanks to coordinators, Jackie and Rowan. We booked this venue immediately upon our first visit due to its perfect balance of historical and contemporary charm. Jackie, Rowan and the rest of the team were so accommodating to our needs, especially when it unexpectedly rained an hour before our ceremony. They were quick to make sure our day ran as seamlessly as possible. We are so thankful to Shepherd's Run and Blackstone Catering for helping make our wedding day so special! -
Anneliese Sent on 11/05/2023
Quintessential RI Wedding
There aren’t too many places that feel completely magical even when they’re under construction. Shepherd’s Run felt like a historic European bed and breakfast, with the added charm of a New England beach town.
We feel so lucky to have found this place. We wanted a venue that was beautiful and friendly, where we could gather our friends and family under a sailcloth tent on a summer night, and where at least some of our guests could make themselves at home for the entire weekend (there were ten incredible guest rooms available when we got married in July 2023, and more were about to open). Shepherd’s Run let us do all of that - and unlike other Newport-area venues, it didn’t cost the equivalent of a house.
For our wedding, we worked with Jackie and Rowan from Blackstone for the planning process and day-of logistics, and Aaron helped with our room block and kept our guests happy with wine tastings around the wedding weekend. They were all wonderfully helpful and friendly, even as their venue seems to become bigger and busier every day. And that’s for good reason. Each part of the wedding day felt special and distinct, and they all flowed together perfectly. We used Beatrix Garden for the ceremony, the back patio for our cocktail hour, and the tent for our reception. We took photos in the vineyard and popped champagne on the balcony of our suite. My husband also spent the night before the wedding on the property, and absolutely loved waking up on our wedding day and eating breakfast with his friends in the gorgeous dining area.
Some of our guests also scheduled wine tastings before the wedding, and It was so fun having Shepherd’s Run’s wines passed during cocktail hour to give our guests the full experience of the property. We are already plotting our anniversary trips to relive our special day!
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Nicole Sent on 10/12/2023
Incredible!
We cannot say enough good things about the Shepherd's Run and Blackstone team - working with Jackie and Rowen was an absolute treat. Not only are they incredible at their jobs they truly want you to have the best day ever and do everything in their power to make that happen. Our family also stayed at Shepherd's Run for the our wedding weekend and the team - specifically Aaron were also incredible. Truly we cannot say enough good things or recommend this venue and team to enough people. -
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Danielle Sent on 09/14/2023
10/10 Aesthetics and People
We got married at Shepherd’s Run in September 2023 and can’t speak highly enough of the Venue. I first met with Jackie in January of 2021 and we booked our wedding Date. Throughout the process she checked and and made sure everything was on track and offered so much help and support. We met Rowan during our tasting at Blackstone Catering and things just got better! Between the two of them I had full confidence that our wedding day would be well taken care of and I can honestly say we didn’t have a single thing go wrong! They planned everything out down to the tiny details that ensured we had a beautiful, worry free day. I highly recommend Shepherds Run for its beautiful Venue (your photographer will have unlimited places to take beautiful photos) and for the people that care as much about your day as you do! -
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![Abby]()
Abby Sent on 09/04/2023April 2023 Wedding
We had our spectacular wedding reception at Shepherd’s Run in April 2023. Working with all the folks at Shepherd’s Run and Blackstone, especially Jackie and Rowan, was a fantastic experience. We couldn’t say more about how professional the entire staff was and how easy it was to work with everyone. Throughout the entire process, we felt the team was organized, attentive and truly invested in us and our wedding day. Thank you to all we worked with! -
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Brenda Sent on 02/04/2023
Shepherd's Run is IT!
Shepherd’s Run is absolutely everything we wished for! When we first visited Shepherd’s Run we felt the instant connection to the venue itself and their team. The Shepherd’s Run team is absolutely amazing and we cannot say enough outstanding things about Jackie, Susan, Karen and supporting Shepherd's Run team. You are in great hands as they will take care of your from start to finish and they simply just get it. They will always keep in touch, develop a wedding timeline, provide multiple check ins and provide the most excellent day of wedding attention and service. We loved the variety of unique spaces. We held our ceremony in Beatrix’s garden, cocktail hour outside in the manor terrace and our reception in the beautiful event hall. The rooms onsite were a huge bonus and are stunning. The bridal suite was truly every bride’s dream. On our wedding weekend the Shepherd’s Run team went above and beyond to make us feel like rockstars. We cannot wait to make more memories here at Shepherd’s Run with our family and friends at the winery, restaurant, hotel and spa! It will always have our hearts! -
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![Sheralyn]()
Sheralyn Sent on 10/27/2022Fairytale Wedding
Getting married at Shepherds Run was everything I could have hoped for! The staff were amazing and it was a day to remember forever. I felt like a Princess in a beautiful castle that finally married her Prince Charming! Look no further if your questioning a venue for your big day!!!!! -
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![Alison]()
Alison Sent on 10/25/2022Married at Shepherd's Run- 10/07/22
Once you have found Shepherd's Run...end your search and book immediately. Similar to all other reviews of Shepherd's Run everything went perfectly, was beautiful, and was simple and stress-free from start to finish. Shepherd's Run has a team that works so well together and it makes the wedding planning process and your actual wedding date so easy and enjoyable. The team puts the couple's needs first as they are aware this is your special day. The team consisted of Jackie, Rowan, Aaron, Karen, Susan, and many others who all are amazing at their jobs. Shepherd's Run takes pride in what they do and the engaged couple can rest assured that they are in great hands. They will develop a timeline for you, provide multiple check ins to assure you are on the same page, contact vendors to coordinate site visits, book hotel rooms for you and your guests, and provide the most excellent day- of- event attention and service. We absolutely recommend getting married here. Rhode Island is a beautiful state and Shepherd's Run is a beautiful winery and hotel to host your special day. Thank you to everyone at Shepherd's Run for making our wedding day simply the best day of our lives.
Love,
Alison and Eddie 10/07/22 -
![Brenna]()
Brenna Sent on 09/28/2022This is your sign to have your wedding at Shepherd's Run
Shepherd's Run was a dream venue! We received so many compliments from our wedding guests about how beautiful the venue was, and we could not have been happier with how smoothly everything ran on our wedding day. Jackie and her team do an incredible job of ensuring everything is coordinated, both in advance and on the day of your wedding, to help make the experience stress-free. Zero complaints! -
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![Tyler]()
Tyler Sent on 07/20/2022Fairytale DREAM Wedding
We had our wedding at Shepherd’s Run on 7.15.22 and it was absolutely perfect. Like…nothing went wrong, our day/timeline ran smoothly, and we had the most fun we have ever had. Jackie is an actual angel and was a huge reason why we chose this venue (aside from how truly stunning it is). She’s so professional, good at her job, and genuinely fun to be around. Shepherd’s Run is GORGEOUS, and I could not imagine our wedding anywhere else. I can’t wait to come back for anniversaries, and many, MANY glasses of wine in between. -
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![Brandy]()
Brandy Sent on 04/29/2022Absolutely amazing wedding venue
Shepherds Run is an absolutely gorgeous wedding venue. When I begun my wedding venue search I had an idea of what I wanted but when I stumbled upon shepherds runs beautiful pictures it exceeded anything I had imagined and I knew it was the one. From my first walk through with Jackie to the actual wedding day and even after. I couldn’t be more happy and would highly recommend. Jackie was so helpful, she answered all the questions, took my stress away and delivered a perfect wedding. So many people told me at least one thing goes wrong at your wedding but I can honestly say the day was pure perfection and nothing went wrong. I would HIGHLY RECOMMEND getting married at Shepherds Run. You won’t regret it. … Jackie is amazing! -
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![Ashley]()
Ashley Sent on 01/11/2022Our Perfect Happily Ever After!
I am truly thankful my mom heard about Shepherd's Run through a friend - it was the perfect venue full of caring staff that are all on their A+ game. The facility was still being built when we had our first meeting so we had to use our imaginations to what it would look like and boy did they make a gorgeous venue. It was even more beautiful than I had imagined! A huge selling point for us was our wedding coordinator, Jackie Sahagian. Jackie is extremely organized, very friendly, and easily picks up on your wedding vision so she can help you plan it accordingly. I was pretty nervous planning the wedding and wanted to make sure I was making the right decisions for our big day and every time she relieved my stress and helped me along the way. It is clear Jackie loves her job but another key selling point for you to consider is that she will truly care about your wedding day. I never felt like just another bride with Jackie or Shepherd's Run. They always made me feel important and like they were happy to see me - during such a stressful planning period that was such a highlight. For the wedding I had a lot of decor that I brought it that I had DIYd at home. Jackie and her team set it up beautifully! One thing that sets this venue apart is that they have a closet to store your decorations so after the night is over the venue packs everything back up for you and upon checkout the next morning you can pack your car up. Not having to worry about it the night of was really nice! We got married in the Event Hall which was the old church and still has a gorgeous church vibe to it with it's high cathedral ceilings. This was a win win for us because my husband is not religious enough to get married in a church but I still felt like I got a church wedding. Being able to stay the night at the venue was also really convenient for us and our family. The rooms are gorgeous and the drip coffee in the morning was much needed. Blackstone Caterers also did an amazing job on the food - it was so nice the two companies paired together. Truly a top tier venue. Our guests had so many nice things to say about the venue and some even plan to travel back to it as a vacation spot! To Shepherd's Run, Jackie, and the team - we cannot thank you enough for making such a special day for us perfect. To any couple's considering Shepherd's Run - you cannot go wrong with this venue! They will book out fast so if your date is available - grab it! -
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Stacy Sent on 11/02/2021
A storybook venue
During the chaos of covid-19, we were looking for alternatives to have an outdoor wedding. Running against timelines and vendor agreements, we were able to find a diamond in the rough. Shepherd's Run was undergoing its transformation from a non-functional boarding school to a first-class venue, winery, hotel and so much more!
From the first day we walked onto this property, we saw the vision come to life; from the fixtures in the hotel rooms to the details, decor, furnishing, and landscape. Susan, Ryan, Karen (Blackstone Caterers) and Jackie were beyond accomodating in every aspect. They make sure each detail is accounted for, that everything runs smoothly and you have an unforgettable day.
When the day came for our wedding, our guests were absolutely stunned by the charm and glamor of what Shepherd's Run was all about. There is not one square foot of space on this property where details are missed. They kept the rustic character while giving it modern appeal. It was truly like no other venue we (or our guests) had gone to.
My husband and his groomsmen all got ready in the spacious suite. Our first look was in the garden and our ceremony in the events hall - all beautiful settings! All other rooms were booked out for our wedding party and other family. Definitely a plus! After the ceremony, our family & friends then poured out into the terrace area for cocktail hour and then made their way down towards the tent for the reception. The way that this venue allowed the wedding to flow was very enjoyable and seamless.
The tent is more than accomodating for space - we comfortably fit 200+ guests, 2 bars, 1 photobooth, an Al fresco area, a memorial table, a huge dance floor and open airflow. Being a winery, we thought it would be suiting to include a wine & letter ceremony where we locked up a bottle of SR wine to be opened on a future anniversary.
We are so happy we took the chance on Shepherd's Run! They exceeded our expectations and gave us a storybook wedding that our guests continue to rave about. We cannot wait to continue making more memories at this venue - it has a special place in our hearts! -
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![Anne.Rose.Dearing]()
Annie Sent on 10/18/2021The most beautiful venue
We were SO grateful to find Shepherds Run for our wedding in October 2021. Shepherd’s Run really was the venue for our full wedding weekend, including Rehearsal Dinner, Wedding, Morning-after Brunch, and Lodging / Getting ready. It was perfect and our guests were just raving about every single thing. Particular things we loved:
1) Jackie is an incredible above-and-beyond wedding coordinator, and her partnership with Karen (Owner of Blackstone), and Ryan (Owner of SR), and Susan (GM of SR), made us feel totally taken care of and supported every second of our wedding weekend. I have no doubt that our “perfect” day was made possible by a lot of invisible labor happening behind the scenes that their team just took care of. (Including little things that went a long way, like packing up our table decor/candles and helping load up my mom’s care with it in the morning - so so helpful).
2) The venue is STUNNING and flexible - we did our Rehearsal Dinner in the Wine Hall, my *twelve* bridesmaids and I got ready in the Manor Suite (and most stayed at SR that weekend, along with our parents), our first look was in Beatrix’s Garden, our ceremony was in the Event Hall (especially great if you are having a religious ceremony or want the “feel” of a church), cocktail hour was on the terrace, reception was in the tent (which is GORGEOUS, btw), and brunch the next day was back in the event hall. Each and every space felt just beautifully right for the event and mood we were going for (and the pictures speak for themselves!). The team has just done an incredible job with ALL the space(s).
3) We’re obsessed with their partnership with Blackstone - My now-husband and I are vegetarian, I’m Gluten Free, and we had a number of vegan guests at our wedding. Before finding SR/Blackstone, we had nearly ruled-out working with a “normal” catering company, because we figured it just wouldn’t work out. Boy were we wrong. The food was absolutely delicious (seriously, all the guests kept talking about it) AND they catered to all our various food-restrictions (I had *multiple* people say that it was the easiest wedding they had ever attended in terms of food availability). Unexpectedly delightful: In addition to the actual wedding food being amazing (which, it was, esp. the tofu stir fry and pumpkin ravioli) our guests LOVED (and commented on) the signature cocktails (esp. sangria and margarita), the brunch food (esp the frittata and breakfast potatoes), and the appetizers (esp the gnocchi spoons)
4) Doing our wedding at SR really felt like the perfect “one-stop-shop” that had taken care to select the best of the best —> I already mentioned the partnership with Blackstone, but there are other little things worth mentioning that make/made a big impact: The beds/linens in the SR rooms are so comfy (literally so many people commented on it), the bath was also like amazing lol (I took a bath literally the morning of my wedding), the pour-over coffee that they serve in the morning with pastries is delightful. But then also, they take care of the linen/rental partnership with Peak for you, they already have beautiful tables and chairs on-site, they figured out how to order us tent heaters. It just felt like so much was taken care of for us.
We were so grateful to have found Shepherd’s Run so early on, and recommend it for your wedding (weekend) in the future!
*** all photos were taken by our incredible photographer Samantha Koury! https://samanthamphoto.com/ -
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![Emma]()
Emma Sent on 09/24/2021The Most Perfect Day
We can't say enough great things about Ryan, Susan, Jackie & the entire Shepherd's Run & Blackstone staff! We toured Shepherd's Run as a potential wedding venue while it was still heavily under renovation/ construction. Everything that they promised, they over-produced. We felt right at home here & had the most wonderful wedding at one of the most timeless spots in South County. As locals here, we were thrilled to see how this venue came to life & we are so excited to see all that it continues to become! We will most definitely be referring everyone we know to Shepherd's Run for weddings & events to come! Thank you from the bottom of our hearts; our day could not have been made more special thanks to Shepherd's Run. -
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![Maureen]()
Maureen Sent on 09/21/2021Fabulous venue
Venue was beautiful and the whole day was perfect. Loved having the ceremony in the garden, cocktail hour in courtyard and reception in the tent. Cannot say enough about how wonderful Jackie was in handling every detail - she made sure the day was special in every way. The guest rooms were wonderful as well. Would highly recommend this venue for any event! -
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Katharine Sent on 08/15/2021
Shepherd’s Run was beyond perfect!
Our experience with Shepherd’s Run could not have been better. When we first went to look at the venue it was completely under construction but we decided to take a chance because we just had a feeling about the space, the people working there and the vision behind it. We had planned and cancelled our wedding twice already (at other venues) due to covid so we were pretty burnt out on planning. Jackie made the entire planning experience a dream. She was so organized and on top of every tiny detail we really didn’t have to worry at all. She provided documents that were so helpful and thorough so we could plan and layout the ceremony procession, the decoration details, and keep the vendors organized. Jackie was always a phone call or a text away for any random question we had. She also contacted and organized all the vendors for me and even showed them around the property so they would know exactly what to expect on the day. Speaking of the day, Jackie was the contact person and organizer so I didn’t have to talk to anyone or make any decisions… it was amazing!!!
We stayed in the bridal suite from Thursday- Sunday and got ready in there with the bridesmaids on our wedding day. Susan, Ryan, Amy and Wayne (and more) made sure we had everything we needed the entire time. The room is huge and very comfortable. We didn’t think we would sleep well the night before our wedding because we were so excited but the bed was sooo cozy we had a fantastic sleep!! There are actually two rooms, two bathrooms, and essentially a little living room with a fridge- it was the perfect place to get ready. It also has a gorgeous tub and balcony to sit out on. Susan greeted us in the morning with freshly baked croissants from a local bakery, delicious coffee, juice, fruit, yogurt and freshly infused water. She also brought up Shepherd’s Run sparkly the morning of the wedding for all of us girls!!
The actually property feels like you have been transported to the south of France. Every room is decorated better than the last and there are so many comfortable places to sit and drink your coffee while looking at the gorgeous outdoor space. We got married in Beatrix Garden, which was stunning and absolutely perfect. There are outdoor and indoor spaces to use so we didn’t have to even think about the weather. The area where the cocktail hour was held was breathtaking. Our guests were able to spread out on couches, tables, Adirondack chairs, decks and a ledge with high top chairs. The beautiful decks held a bar, a raw bar and our musicians with tons of extra space for guests to mingle and relax. Everyone was commenting on how amazing it was. I had so many guests genuinely tell me it was the best wedding the had ever been to.
The tent (which is always there) was gorgeous and huge and decorated with romantic, whimsical twinkle lights. There was a huge area for the band and dancing and the tables each had plenty of space while still feeling intimate. I can’t say enough good about Shepherd’s Run and the people who run it.
The food was absolutely outstanding and we actually had our own personal server assigned to us who attended to anything we would need. Our guests commented on how delicious the food was more times than I could count. The servers were fast and the bartenders were fantastic!
Shepherd’s Run was better than we could have ever imagined it could be, and it is right in South Kingstown! We keep saying how lucky we were that our wedding was cancelled twice and we got to have it here. It was truly magical.
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![Brittany]()
Brittany Sent on 02/18/2024Shepherd's Run is a dream
We had the most beautiful wedding we could have imagined at Shepherd's Run. The staff was welcoming, kind, knowledgeable, and full of guidance to assist us in making our day as smooth and joyous as possible. While it is a pricey venue, it felt very worth it to us to have our special day here! -
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Amy M. Sent on 05/15/2023
Perfect Wedding Day!
My fiance and I were married at Shepherd's Run this past April. Jackie and Rowan, although employed by Blackstone, were our main points of contact for the entire wedding planning process and the day of and they were so amazing to work with! They ensured our day went absolutely seamlessly. Our ceremony was outside in the Beatrix Garden, and the reception was inside in the Event Hall. Jackie gave us many recommendations for decor, setup, and a ton of tips because I did not have a wedding planner, she was truly a big help. She's been in the wedding planning industry for many years! Rowan was so responsive to all of my questions and she was there every step of the way for our rehearsal and our big day.
The one and only thing I will say to anyone looking is, if you want to get ready onsite, you need a Friday wedding. The double suite was booked the night before our wedding so I had to get ready off-site. However, Jackie was so kind to let us use her "office" to hold our belongings and go into hiding before the start of the wedding. -
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![Jaclyn]()
Jaclyn Sent on 08/18/2025Disappointed by Poor Management Despite a Beautiful Venue
I was the maid of honor in my best friend's wedding at this venue, and while the property itself is undeniably beautiful, the experience was ultimately disappointing due to the lack of care and professionalism shown particularly by the general manager, Gina.
We spent the entire morning and early afternoon (7am–3pm) getting ready in the venue’s living room area, which the couple paid extra to do, which was not air conditioned in the middle of July. The heat was unbearable for the bridal party and vendors. When we brought this to Gina’s attention, we were told someone would check on it, but no one followed up. We were left in sweltering conditions for hours.
To make matters worse, an air conditioning unit in the room ended up leaking onto my dress I was wearing in the wedding, permanently damaging it. Multiple requests for help went unanswered. There was no sense of urgency, care, or responsibility taken by anyone at the venue.
Following the wedding, the bride reached out to Gina and the venue for a resolution. What followed was a string of delayed email replies, a missed scheduled call, and an overall dismissive attitude. After weeks of back and forth, Gina finally offered the couple a free two-night stay at the venue in the future. The couple did not accept this offer, and attempted to discuss alternatives, only to go through another round of frustrating phone calls with still no resolution.
It’s now been a month. The couple is still waiting for a meaningful resolution and have yet another call scheduled. For a venue that positions itself as a premium wedding destination, this lack of accountability and customer service is simply unacceptable.
Beautiful setting or not, I would strongly caution any couple considering this venue to pay close attention to how the management handles issues…not just how the place looks on a good day. A wedding is too important to be managed this carelessly. -
![Kassandra]()
Kassandra Sent on 08/06/2025Unfriendly and unhelpful staff
I got married here in July. I was sold on the “living room” to get ready in which cost over $2000 to reserve for the day of my wedding for the bridal party to have hair and makeup done.
On my wedding day it was 80 degrees outside and there was also a hot yoga class (with 3 people in it) next door, the living room area where we were getting ready for a large portion of the day was not air conditioned despite the summer heat, making it extremely uncomfortable for our wedding party and vendors. More concerning, the air conditioning unit leaked onto my Maid of Honor’s dress, permanently damaging it. We made multiple requests for assistance throughout the day, yet no one from the venue came to help resolve the situation.
Gina Clemens the general manager is so awful. She never once said anything nice to me or congratulate the bride on the day and disappeared after we mention the AC not working and leaking on my MOH dress. The shepherds run staff removed the bathroom baskets my mother in law spent hundred of dollars on and never told us where they put them. Gina was so y helpful and continues to be as we resolve this issue. Ownership needs to do something about her. She is the most unprofessional “general manager” in hospitality.
Although the rest of the day went smoothly, it cause me a lot of stress since we were on a tight schedule and were stuck in that room for 7 hours. My advice to future brides would be to save money and do not add on any other rooms at shepherds run because the staff is very unhelpful and will ignore you.
Gina Clemens reached out to me several times to set up a call and then did not show up for our set call… -
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