3 User photos
Kearsten · Married on 10/20/2017
Best decision we made was choosing Sheild
We had the absolute BEST experience using Sheild catering for our wedding. Natalie the chef was beyond accommodating of our vegan diet. She helped us come up with a custom menu to fit our dietary needs and even all of the non vegan members found everything delicious. Dan the catering manager was so helpful for coordinating time and place for the food delivery and was just an overall pleasure to work with. We knew all the details would be taken care of, and the less worrying on the day of your wedding the better. Finally our banquet server Amelia was so sweet and set up everything perfectly and helped out so much with making sure clean up was prompt and that everything ran smoothly. I really can’t say enough good things about this company. Thank you for making our wedding reception everything we had imagined and more!Sent on 09/20/2020
Sheild Catering's reply:You two brought our team to tears with your beautiful moments and surprise announcement. We were all so thrilled for the both of you!! Chef Natalie loved creating the special menu for you, thank you so much for allowing us to be apart of your wedding.
Pam · Married on 08/30/2020
Stuck with us during Corona
When COVID hot, we had to reschedule everything and Shield was right there with us. Even in a change of staff they still kept us updated with who was taking care of our special day.
Day of event they took care of everything- even the grumpy venue owners. They were professional and I would recommend to anyone!Sent on 10/01/2020
Victoria · Married on 05/09/2020
Amazing Service and Delicious
We used Sheild Catering for our rehearsal dinner and wedding. They were fabulous. The process for choosing the menus was easy. The food was exceptional. It was a great value for the cost.Sent on 03/04/2020
Katie F. · Married on 06/29/2019
Yummy! Easy to work with!
We had a great experience with Sheild Catering! It started with our food tasting in the Whiskey Bar at Public House where they operate their catering kitchen. It was such a fun date night with my partner. They let us try the food and then took notes about the changes we wanted to make to the menu. They were so accommodating and easy to work with. Chef Natalie personally came out to check on us and see how things went and Disree was prompt in her communication throughout the experience. The food the night of the wedding was delicious! We got so many compliments from our guests. We loved it! We would definitely recommend them.Sent on 08/05/2019
Stevi · Married on 09/15/2017
From start to finish I am beyond happy with my decision to have Sheild Catering do the food for my wedding! Meeting with Natalie was a delight, I had a very basic idea of what I wanted and she helped me really nail down an amazing menu and was incredibly easy to work with! On the wedding day she and her husband (it was a small wedding we only needed the two of them) showed up on time, with a mountain of food! Everything I tried was out of this world and my guests raved and raved about it! We even had leftovers the next day to snack on!! 10/10 I would hire them again and again and again!Sent on 10/02/2017
Leah · Married on 07/16/2016
Sheild catering is unparalleled in this community. I cannot recommend them enough. Chef Natalie is a joy to work with and her talent and skill in not only crafting a superb menu, but managing to cook for and 150+ at once is otherworldly.Sent on 08/13/2016
When my husband and I started planning our wedding, we made food a top priority. If people have negative comments about a wedding, I've found that it usually has to do with the food. It's completely understandable, of course. I would imagine that it's challenging to deliver a delicious, hot and widely-appealing meal to hundreds of people simultaneously; Chef Natalie pulls it off beautifully.
We were thrilled with the unique, creative and ultra-delicious menu Sheild Catering put together and beyond impressed with the skill in which it was presented. My husband is a winemaker and we have also started a cidery together; we look forward to working with Natalie on business-related events in the future!
Sarah · Married on 10/11/2014
We had a very modest budget for food. Natalie was a miracle worker! She came up with a great spread and her food presentation was top notch. It was perfect for our afternoon reception!Sent on 10/25/2014
Kjm · Getting married on 06/08/2022
Great experience - will use them again.
Shield was very responsive to our COVID-19 postponed and downsized wedding - originally scheduled for May and finally held in August. Amelia handled the "make up my own rules" venue owner with professionalism and tact and still provided a lovely experience for our guests. If I had a vote, Amelia should be nominated for sainthood!Sent on 10/01/2020
The food was great too! Guests raved about the Lemon Goat cheese tarts - If you choose this menu item - order double! You won't be taking any home with you.
Sheild Catering's reply:As crazy as the day was, it turned out to be a absolutely beautiful day. For all of the changes and the hectic times Pam had to go through, we were so thankful we could be a part of your family's special wedding day. Laura was an amazing sister that day!!
User4717228 · 2+ years ago
I only met with this vendor once before hiring her, and after that we corresponded through email. Everything leading up to our wedding was wonderful, we had a great menu selected at an affordable per person rate. We arranged for an extra server to bus tables and a bartender for an additional hourly fee. The bartender was almost 2 hours late and I was never notified. This is surprising because we were interrupted several times during our reception (even while cutting the cake) to answer questions. Unannounced the servers all left leaving us a huge mess to clean up while the caterer Natalie sat in her car in the parking lot waiting for the bartender to be dismissed. The food was truly amazing but we did not get the service and professionalism that we wanted. I would never hire this vendor again.Sent on 12/28/2015
Carrie · Married on 07/22/2017
We were incredibly disappointed with our experience with Sheild, especially given the positive reviews online. Early on, there were warning signs with poor communication and minimal follow-up - however they were undergoing a change in their manager and we decided to stick with them - WE ABSOLUTELY REGRETTED IT. Three days before our wedding, they still had not come to the farm to survey the site - something they had said they would do several weeks before - and as the bride, I was having to contact them and follow up. On the day of the wedding, my mother-in-law was having to deal with their mistakes right up until the ceremony started. Amongst the several errors they made, one of them included not bringing the coffee pre-made as was previously discussed - which consequently resulted in the catering staff blowing the power for our ceremony and disrupting ceremony music. Instead of providing an enjoyable, delicious experience - they added stress and frustration to our big day. The diverse, artisan bread from a local bakery we had paid for and requested was not brought - instead cheap, boring rolls were served. My father in law had to request the staff restock the buffet trays when they were low. Coffee cups were not brought. The rice was undercooked. They didn't even offer busing services. The list goes on. And afterward - no refund was offered for the mistakes made - hardly an apology when we called - several times - to follow up and discuss the mistakes made. The lack of professionalism was shocking to me, especially as someone who worked in catering for five years. I would NEVER go with this company again and strongly advise against it for your big day.Sent on 08/01/2017
Sheild Catering's reply:Hello Carrie- I do apologize for the miscommunications that occurred due to our "change in management". I will be the first to say at this time of our growth we were young and inexperience in the transition between sales managers. While we have grown a lot since then, unfortunately you got less that impeccable service and for this I sincerely apologize. We had a sales manager who sold you an event, then left us very little information on what she had verbally promised you in excess of our documented contract. From our perspective you were set. However when we found out this was not the case, we did sit immediately schedule a sit down with you and from that point on we were in constant communication with your mother-in-law who we understood to be our primary contact.