Shackamaxon Country Club Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
11 Reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
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+12
User photos
Weddingwire
4.6/5
11 reviews
Google
4.5/5
258 reviews
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Featured
Elizabeth Sent on 06/07/20235 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service!
Our Wedding day was magical, thanks to the wonderful team at Schackamaxon, Kathy since the first day we met you, you made us feel home, your smile and kindness was always present from day one until wedding day grand exit, it will always be remembered thank you for your professionalism and service!
Cesar wow! you were able to incorporate our culture into the menus which all the guests were excited and kept talking about it! Also our bridal attendant was making sure we ate and was on top, she was fantastic. All the staff complement the amazing experience, we are truly blessed to meet each of you and you have become family. Thank you for making our day unforgettable ❤️ if you are looking for you and yours guests to have the best experience This is the place! 100% recommendedOur Wedding day was magical, thanks to the wonderful team at Schackamaxon, Kathy since the first day we met you, you made us feel home, your smile and kindness was always present from day one until wedding day grand exit, it will always be remembered thank you for your professionalism and service!
Cesar wow! you were able to incorporate our culture into the menus which all the guests were excited and kept talking about it! Also our bridal attendant was making sure we ate and was on top, she was fantastic. All the staff complement the amazing experience, we are truly blessed to meet each of you and you have become family. Thank you for making our day unforgettable ❤️ if you are looking for you and yours guests to have the best experience This is the place! 100% recommendedShackamaxon Country Club's reply:
Hi Elizabeth and Gustavo,
Thank you for your kind words. You and Gustavo are a beautiful couple! It was truly our pleasure! We wish you all the love and happiness in the world.
See you soon!
Kathy -
Quality of service
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Maria F. Sent on 10/22/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most memorable wedding
I had the time of my life on my wedding day thanks to Kathy at the Shackamaxon. The service, Food, Drinks, Dance floor, TOP NOTCH! I was beyond pleased with my wedding reception.I had the time of my life on my wedding day thanks to Kathy at the Shackamaxon. The service, Food, Drinks, Dance floor, TOP NOTCH! I was beyond pleased with my wedding reception.-
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+7 photos
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Rachael L. Sent on 11/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Renovated Club House with Amazing Service
We had a tremendous experience with Shackamaxon! Kathy and Cesar were extremely helpful and accommodating throughout the entire process. We were a little nervous when the original event coordinator had departed but Kathy and Cesar were amazing and we think that this worked out for the best.
Kathy and Cesar made sure that we were on top of all the details and were amazing with helping us plan the tasting, seating chart, tea ceremony and reception. They also set up the dance floor multiple times so that we could practice for the first dance and the father-daughter dance. They also allowed us to practice the night before the wedding for a "surprise" for the groom.
I grew up in the area, so I've been to Shackamaxon quite a bit. The clubhouse was renovated earlier this year and looks much more modern / updated. The ballroom floor no longer has the holes / divots underneath the carpet, so it is much safer, especially for heels. The ballroom was extremely spacious and was able to accommodate our 15 piece band and 200+ guests! They were also able to accommodate our 145'' projector which was perfect for the outdoor patio.
The food was fantastic! All of our guests complimented the food and how delicious everything was as well as how attentive the service was! Our bridal attendants were also extremely helpful and we were pleasantly surprised that we were able to get some beautiful outdoor pictures in November.
We also were able to plan the brunch and golf the following day, which was also wonderful. Overall, we really enjoyed our experience, and if we could do it again, we wouldn’t change a thing.
We had a tremendous experience with Shackamaxon! Kathy and Cesar were extremely helpful and accommodating throughout the entire process. We were a little nervous when the original event coordinator had departed but Kathy and Cesar were amazing and we think that this worked out for the best.
Kathy and Cesar made sure that we were on top of all the details and were amazing with helping us plan the tasting, seating chart, tea ceremony and reception. They also set up the dance floor multiple times so that we could practice for the first dance and the father-daughter dance. They also allowed us to practice the night before the wedding for a "surprise" for the groom.
I grew up in the area, so I've been to Shackamaxon quite a bit. The clubhouse was renovated earlier this year and looks much more modern / updated. The ballroom floor no longer has the holes / divots underneath the carpet, so it is much safer, especially for heels. The ballroom was extremely spacious and was able to accommodate our 15 piece band and 200+ guests! They were also able to accommodate our 145'' projector which was perfect for the outdoor patio.
The food was fantastic! All of our guests complimented the food and how delicious everything was as well as how attentive the service was! Our bridal attendants were also extremely helpful and we were pleasantly surprised that we were able to get some beautiful outdoor pictures in November.
We also were able to plan the brunch and golf the following day, which was also wonderful. Overall, we really enjoyed our experience, and if we could do it again, we wouldn’t change a thing.
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Dave Sent on 10/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our special day
We had a wonderful experience at Shackamaxon, and both Ceasar and Kathy were awesome. Kathy made sure all our wants and needs were taken care of and really helped us feel at ease and confident everything would go smoothly and perfect and she was right.We had a wonderful experience at Shackamaxon, and both Ceasar and Kathy were awesome. Kathy made sure all our wants and needs were taken care of and really helped us feel at ease and confident everything would go smoothly and perfect and she was right. -
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Laura S. Sent on 10/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent venue!
EXCELLENT!!! Our wedding was 10/8/22 and Shackamaxon was perfect. From the first meeting with Kathy to the food tasting to the wedding, I can't say enough great things about this venue and the entire staff. They made our wedding go smoothly, FANTASTIC cocktail hour, dinner food and drinks, so attentive to us and all our guests and I had no worries. We were able to go take pictures on the golf course which was great. The new renovations are beautifully done. I would HIGHLY recommend this venue for a wedding or any sized party!EXCELLENT!!! Our wedding was 10/8/22 and Shackamaxon was perfect. From the first meeting with Kathy to the food tasting to the wedding, I can't say enough great things about this venue and the entire staff. They made our wedding go smoothly, FANTASTIC cocktail hour, dinner food and drinks, so attentive to us and all our guests and I had no worries. We were able to go take pictures on the golf course which was great. The new renovations are beautifully done. I would HIGHLY recommend this venue for a wedding or any sized party! -
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Mary R. Sent on 12/31/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Milestone Birthday Celebration
I had big party for a milestone birthday. The staff was awesome from the planning stage all the way through actual event. Great food, great service made for a great time.I had big party for a milestone birthday. The staff was awesome from the planning stage all the way through actual event. Great food, great service made for a great time. -
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Donna V. Sent on 12/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Successful Shower at Shackamaxon Country Club
I had my daughter's bridal shower at Shackamaxon Country Club. Kathy, the director of catering, was a pleasure to work with and was a big help in making the experience seamless. All the staff was friendly and helpful. The food choices and quality exceeded our expectations. Our guests had the choice of chicken franchise, salmon and zucchini rollatini. I got rave reviews on all 3 dishes. The room was large, inviting and the decor was beautiful. The staff did not rush us even when we went over our event time. I definitely recommend Shackamaxon Country Club for any event.I had my daughter's bridal shower at Shackamaxon Country Club. Kathy, the director of catering, was a pleasure to work with and was a big help in making the experience seamless. All the staff was friendly and helpful. The food choices and quality exceeded our expectations. Our guests had the choice of chicken franchise, salmon and zucchini rollatini. I got rave reviews on all 3 dishes. The room was large, inviting and the decor was beautiful. The staff did not rush us even when we went over our event time. I definitely recommend Shackamaxon Country Club for any event. -
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Liz F. Sent on 12/30/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience
This was only the second place I visited, but I left in tears of happiness. Ann Marie is so friendly and not pushy at all! Also, the grounds are beautiful, bridal suite is big, and centrally located close to the parkway. I am looking forward to a beautiful day.This was only the second place I visited, but I left in tears of happiness. Ann Marie is so friendly and not pushy at all! Also, the grounds are beautiful, bridal suite is big, and centrally located close to the parkway. I am looking forward to a beautiful day. -
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Lacey Sent on 07/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We fell in love with Shackamaxon the moment we saw it! We both wanted a beautiful golf course venue for our reception and just knew the Shack was the perfect place to celebrate our marriage! The entire team at Shackamaxon is there to make sure your wedding day is the perfect day. Robin was amazing at coordinating all the little details at putting our reception together and making the room look beautiful! I had a lot of little things decor wise and she did such a wonderful job putting it all together and I truly appreciated it! When we arrived after the ceremony, we all got to hop in golf carts and ride around the golf course to take the most beautiful pictures with our bridal party. Cocktail hour was in the grill room and outside patio and all our guests raved about it! The seafood bar was a big hit! Rakesh and the catering team at Shackamaxon were amazing and did such a great job all night - all our guests were so impressed with everything! Shackamaxon was our number one choice for our wedding day and gave us the wedding of our dreams - and more! We both could not be more thankful! Highly recommended this venue!We fell in love with Shackamaxon the moment we saw it! We both wanted a beautiful golf course venue for our reception and just knew the Shack was the perfect place to celebrate our marriage! The entire team at Shackamaxon is there to make sure your wedding day is the perfect day. Robin was amazing at coordinating all the little details at putting our reception together and making the room look beautiful! I had a lot of little things decor wise and she did such a wonderful job putting it all together and I truly appreciated it! When we arrived after the ceremony, we all got to hop in golf carts and ride around the golf course to take the most beautiful pictures with our bridal party. Cocktail hour was in the grill room and outside patio and all our guests raved about it! The seafood bar was a big hit! Rakesh and the catering team at Shackamaxon were amazing and did such a great job all night - all our guests were so impressed with everything! Shackamaxon was our number one choice for our wedding day and gave us the wedding of our dreams - and more! We both could not be more thankful! Highly recommended this venue! -
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Caitlyn Sent on 06/07/20224.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Medina Wedding
My wedding on June 4, 2022 was the absolute BEST!!! Kathy & Cesar and the entire Shackamaxon staff was top notch! So attentive, organized and amazing! The food was great, the atmosphere was perfect and the set up was outstanding! All staff (especially Kathy, Cesar and Kaitlin the bridal attendant) were PHENOMENAL! After planning and stressing for 2 years, Shackamaxon owners did a great job with this hiring this new events/catering team and I look forward to future parties and events hosted at the Shack!My wedding on June 4, 2022 was the absolute BEST!!! Kathy & Cesar and the entire Shackamaxon staff was top notch! So attentive, organized and amazing! The food was great, the atmosphere was perfect and the set up was outstanding! All staff (especially Kathy, Cesar and Kaitlin the bridal attendant) were PHENOMENAL! After planning and stressing for 2 years, Shackamaxon owners did a great job with this hiring this new events/catering team and I look forward to future parties and events hosted at the Shack!-
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+2 photos
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Ian W. Sent on 07/18/20211.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Horrible Management and COLD food
When we were planning our wedding for May 15 here in January, we had one team of people helping us with the planning and arrangements; when April 15 arrived, I reached out to them and found out that entire team was no longer working there. We were told and promised one thing and this place pulled the old bait and switch. That's just utterly appalling, but they had us over a barrel. I must reiterate our troubled and concerned feelings about how Shackamaxon Country Club went about our special day and wedding contract. Needless to say, we were down to the final details before the actual wedding less than 30 days away, before they dropped this news on us. They pulled the rug out from under us. My fiancée and I felt completely blindsided; we entrusted our wedding day of exchanging our vows in front of family and close friends to this place. Amanda, our original contact, sold the location of the "Terrace and Grille Room" on a Saturday evening as an ideal place for a small, intimate wedding in the midst of a global pandemic, as we could still be socially distant in a responsible manner as well as go from an indoor to outdoor setting with ease, due to Covid-19 concerns. Now that "new management" has taken that off the table and are offering a second option that's less than ideal, we felt betrayed and at this point, had no other alternatives. They also changed the fees on us; they added a "bartender fee" for $150 and took away the wedding cake that was in the original contract. Now fast forward to the actual day.
We had our wedding at Shackamaxon Country Club. My new wife and I returned from a short trip that was not as memorable or pleasant as we had hoped for after our wedding due to food poisoning from the halibut from this establishment; and after consulting with family and friends that were present, we can definitely say the incident was not isolated to just us. We have since learned, some of our guests and a vendor were so concerned with the food poisoning they had to see a doctor or get medication prescribed.
First, the cucumber water and lemonade stations were not set up before the arrival of the guests. They were hurried out when the majority of the guests were already in their seats in the ceremony space and considering how hot a day it was under the sun, needless to say, it was a bit disconcerting but not the end of the world.
Second, my fianceé at the time noticed during her hair and makeup session, the balloons the staff made all were deflated within hours. She had tested a standard balloon with confetti at home a few nights prior with the same helium kit we provided and the balloon stayed inflated overnight and well into the next day. She had tied the balloon end securely by hand before affixing any extraneous items, such as a string or anything else. So they threw in, "due to these circumstances (of the change of location), we also are happy to provide additional votives and other event décor around the space at no additional charge", which was actually not that much. So not only did they not provide what they had promised, they squandered our materials and decorations that we worked hard for to entrust to their staff. The staff told us to go home and get a good night's rest before the big day and to not worry and that everything would be alright. That was far from true as the new event manager, Francesca even called me while we were running around doing final errands the day before to report issues with those same balloons.
Third, the chicken hors d'oeuvres were cold, we were really hoping that would not be a foreshadowing of what was to come in the dinner service. So the "enhanced cocktail hour" was really not all that enhanced. Unfortunately we were wrong; we were disappointed and puzzled when my short rib and my wife’s halibut was served, we did not wait for all the guests to be served so as to not let the food get cold, so we immediately took a first bite to discover already cold meat and fish. Since we were still trying to enjoy the moment of our wedding day, we let it go and settled for a cold plate of food. So the damage was done, cold food for the bride and groom, and immediate family along with all the guests, but that was not the end of it. If it was, it could have been somewhat understandable, but for almost all the guests who had the fish to have food poisoning is just unacceptable and appalling and for multiple days at that. The halibut and short rib at the tasting was hot and quite flavorful. The entreés we were served were the exact opposite, but to have the bride and groom and guests become violently sick is the question at hand. Therefore, the two entreés were not prepared as at tasting as the food and beverage director, Craig had promised.
Finally, the only positive in all of this is the food and beverage manager and our event captain, Cesar Rojas. We appreciate his efforts in all of this. He was accommodating and a delight.When we were planning our wedding for May 15 here in January, we had one team of people helping us with the planning and arrangements; when April 15 arrived, I reached out to them and found out that entire team was no longer working there. We were told and promised one thing and this place pulled the old bait and switch. That's just utterly appalling, but they had us over a barrel. I must reiterate our troubled and concerned feelings about how Shackamaxon Country Club went about our special day and wedding contract. Needless to say, we were down to the final details before the actual wedding less than 30 days away, before they dropped this news on us. They pulled the rug out from under us. My fiancée and I felt completely blindsided; we entrusted our wedding day of exchanging our vows in front of family and close friends to this place. Amanda, our original contact, sold the location of the "Terrace and Grille Room" on a Saturday evening as an ideal place for a small, intimate wedding in the midst of a global pandemic, as we could still be socially distant in a responsible manner as well as go from an indoor to outdoor setting with ease, due to Covid-19 concerns. Now that "new management" has taken that off the table and are offering a second option that's less than ideal, we felt betrayed and at this point, had no other alternatives. They also changed the fees on us; they added a "bartender fee" for $150 and took away the wedding cake that was in the original contract. Now fast forward to the actual day.
We had our wedding at Shackamaxon Country Club. My new wife and I returned from a short trip that was not as memorable or pleasant as we had hoped for after our wedding due to food poisoning from the halibut from this establishment; and after consulting with family and friends that were present, we can definitely say the incident was not isolated to just us. We have since learned, some of our guests and a vendor were so concerned with the food poisoning they had to see a doctor or get medication prescribed.
First, the cucumber water and lemonade stations were not set up before the arrival of the guests. They were hurried out when the majority of the guests were already in their seats in the ceremony space and considering how hot a day it was under the sun, needless to say, it was a bit disconcerting but not the end of the world.
Second, my fianceé at the time noticed during her hair and makeup session, the balloons the staff made all were deflated within hours. She had tested a standard balloon with confetti at home a few nights prior with the same helium kit we provided and the balloon stayed inflated overnight and well into the next day. She had tied the balloon end securely by hand before affixing any extraneous items, such as a string or anything else. So they threw in, "due to these circumstances (of the change of location), we also are happy to provide additional votives and other event décor around the space at no additional charge", which was actually not that much. So not only did they not provide what they had promised, they squandered our materials and decorations that we worked hard for to entrust to their staff. The staff told us to go home and get a good night's rest before the big day and to not worry and that everything would be alright. That was far from true as the new event manager, Francesca even called me while we were running around doing final errands the day before to report issues with those same balloons.
Third, the chicken hors d'oeuvres were cold, we were really hoping that would not be a foreshadowing of what was to come in the dinner service. So the "enhanced cocktail hour" was really not all that enhanced. Unfortunately we were wrong; we were disappointed and puzzled when my short rib and my wife’s halibut was served, we did not wait for all the guests to be served so as to not let the food get cold, so we immediately took a first bite to discover already cold meat and fish. Since we were still trying to enjoy the moment of our wedding day, we let it go and settled for a cold plate of food. So the damage was done, cold food for the bride and groom, and immediate family along with all the guests, but that was not the end of it. If it was, it could have been somewhat understandable, but for almost all the guests who had the fish to have food poisoning is just unacceptable and appalling and for multiple days at that. The halibut and short rib at the tasting was hot and quite flavorful. The entreés we were served were the exact opposite, but to have the bride and groom and guests become violently sick is the question at hand. Therefore, the two entreés were not prepared as at tasting as the food and beverage director, Craig had promised.
Finally, the only positive in all of this is the food and beverage manager and our event captain, Cesar Rojas. We appreciate his efforts in all of this. He was accommodating and a delight.Shackamaxon Country Club's reply:
Hi Ian, I am so sorry to hear you had such an unpleasant experience here on your special day. The club has gone through a lot of changes over the last year or two. Our general manager has been able to finally get a really good team together to ensure something like this never happens again. -
Quality of service
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