Serradella Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
40 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
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User photos
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Melanie Sent on 10/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage furniture and farm tables for our daughter's wedding at Castle Farms
Kelly at Serradella was wonderful to work with! Kelly provided several beautiful farm tables for the reception room at Castle Farms in Charlevoix and amazing vintage furniture for our lounge areas. Many of our daughter's wedding guests changed their Facebook profile picture with them sitting in the beautiful vintage couches and chairs. Serradella provided the perfect vintage touch for our daughter's beautiful day. Thank you Kelly! -
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Cheryl Sent on 08/17/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wedding in my sisters yard on Mackinac Island and the beautiful furniture seating areas and bar area (we used the bicycle wheel cart) made the wedding venue extra special. We also rented the Bell Tent for guests to have an extra cozy spot to sit and relax. Kelly is friendly and professional and easy to work with. The logistics of transporting the furniture to Mackinac is not easy since you have to coordinate a freight boat and a horse dray to deliver large items to the Island, and Kelly took care of every detail to make sure all the items were delivered and removed, on time and as promised. We highly recommend without any hesitation. -
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Carole Sent on 07/19/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was a fantastic partner in helping me on my recent media drive program for a new Buick product. This event was held in Northern Michigan and several venues were involved.
From the moment I spoke with Kelly I loved her enthusiasm and willingness to brainstorm
with me to come up with the perfect furnishings for this event. From idea conception to installation it was a pleasure working with her.
As an event planner for General Motors I work with many suppliers and Serradella is top notch! -
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Brittany Sent on 07/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly is so so amazing to work with!!! She was so nice and flexible through the whole process leading up to our wedding! As all brides know it can be very hectic leading up to the wedding and there are a lot of changes that need to be made as the wedding gets close! Every change I made Kelly was more than happy to accommodate and so gracious through it all!! She even made us a bar top from scratch a week before the wedding!!! Not only is she amazing to work with but her furniture is beautiful!!! We rented harvest tables, chivari chairs, wine barrels, a couch and a few signs and everything was PERFECT!! I highly recommend Serradella for your next event!! -
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Mckenzie Sent on 12/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serradella helped make my wedding perfect! She is very accommodating and so much fun to work with. I’d recommend kelly and her team to anyone! -
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Kara Sent on 11/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Serradella has such an expansive and amazing selection of original pieces that add an extra level of magic and creativity to any wedding. More importantly, Kelly is such a pleasure to work with!! Her eye for design and her huge warehouse are the perfect combination for a wonderful wedding. Kelly went above and beyond to bring my vision to life. I came to her with a very clear style and overall feeling that I was trying to create and she absolutely nailed it. Not to mention she created a piece specifically for our wedding that made all of my boho flower dreams come true. You will not regret working with Serradella! -
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Lauren Sent on 11/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was such a dream to work with! She has the most unbelievable selection of furniture and decor- everything was just stunning. Her customer service was also unmatched- the week before my wedding, one of the bars I was going to be renting from her fell over and broke. By the time my wedding rolled around, Kelly had actually built a brand new bar so I would not be without! If you want something truly unique for an event, Serradella is definitely the place to call. -
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Kendall Sent on 11/17/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was thankfully one of the first vendors we found after we had picked a date and booked our wedding venue at Castle Farms this past October. I immediately felt she was SO right for our wedding and she jumped right in with design ideas and styling, and we had one of our best vendor experiences with her. We were able to visit her wonderful warehouse in East Jordan a couple times and I always walked away feeling like I wished I could stay there all day and just peruse her collection!
Kelly has a way of being completely focused on you as her client and throws her passion into your day like no one else- totally professional but also feels like she could be your really cool aunt. She was available by phone, email, or in person meetings throughout our wedding planning and always responded with her latest and greatest ideas. Even though my fiance was pretty hands off in this aspect of our wedding and said "whatever we get will be great" - Kelly made a real effort to always ask about him and remember details about our wedding, engagement, and love story which means a lot because I know she sees so many couples each year.
We had tons of rental items from Serradella for both our ceremony and receptions, and when it came time to execute the vision and set up, Kelly and her team knew exactly where to be and didn't need any further direction. Setup and pickup was seamless and I appreciated that she had gone over all of the details ahead of time so I didn't have to coordinate anything on the day of our wedding. I loved working with her the day before to set up and she even brought over some beautiful velvet chairs she thought would be great for the ceremony & reception. Her proposal and pricing made it easy to select items and then work them into our budget, and there is no way our wedding would have looked as great as it did without Serradella Vintage Rentals. Highly recommend contacting her for furniture, tabletop, and special item rentals!-
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Quality of service
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Jenna Sent on 08/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was wonderful to work with and has a wonderful collection of gorgeous vintage pieces. Our lounge area was a huge hit and everyone raved about it! Would recommend her to anyone! -
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Joy Sent on 06/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were very personable, professional and everything was perfect! -
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Julie Sent on 05/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was a pleasure to work with. We were planning our wedding from afar and really needed the help of someone who could provide both a design as well as rentals. Kelly really listened and perfectly captured our vision. She created a fun, whimsical backdrop for us as well as centerpieces that really tied the room together. Everything was delivered ahead and schedule and was really easy to set up thanks to Kelly's clear directions. I would recommend her to anyone else who needs help executing a flawless decor design. -
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Linda Sent on 10/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was wonderful to work with and helped provide our daughter with the wedding of her dreams. Her vintage items were beautiful and provided a very special touch. All of our guests were impressed with the beauty and uniqueness. We were very happy with the decorating that Kelly did for us. Beautiful!! -
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User2366462 Sent on 10/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These ladies were great and fun to work with! Guests at my wedding said it was the most beautiful wedding they have seen!! I GAVE them free range to decorate and they put it together perfectly! -
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Barbara Sent on 10/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Kelly was a great experience! She was just as excited about our event as we were . The pieces she brought tied the theme together beautifully .I feel as though I've gained a friend. Great Job Kelly, thank you !!! -
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Silpa Sent on 09/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE KELLY! She is such a wonderful person and as soon as I met her I knew I wanted to work with her. She is someone who you can easily trust and has such an easy going personality. She really did take my wedding from being ordinary to something so special and beautiful. I met with her at her warehouse then we had a few Skype and phone calls. She got my vision and my budget. I loved working with her, her items are are so unique and adds charm to any wedding. -
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Cheryl Sent on 09/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughter's wedding was exquisite thanks to Kelly from Serradella Vintage. We were striving for "rustic elegant" and she delivered exactly what we wanted. Many of our guests commented that it was the most beautiful wedding they had ever attended. On the day of the wedding, we had a last minute change from outdoors to indoors and Kelly and her team handled it with ease and a smile. I knew from start to finish that I was in good hands. Truly a joy to work with. -
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Ashleigh Sent on 08/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was absolutely amazing to work with! She took my vision and made it come to life. She was extremely flexible and made my day truly special. I would highly recommend her to anyone! -
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Lauren Sent on 06/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything turned out perfectly! I have received tons of compliments from my guests, saying that my wedding was beautiful and unique. I also really enjoyed working with Kelly. She was hard-working, creative, friendly, energetic, and professional. I would recommend Serradella Vintage Rentals to anyone! -
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Veronica Sent on 06/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great to work with, wonderful inventory and everything came together splendidly! -
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Sara Sent on 05/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great pieces to choose from! Awesome service! Could not have been happier...everything looked beautiful in the space! Thank you! -
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Lauren Sent on 01/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am a type A person to be sure. And I knew from the minute I met Kelly that I needn't worry further about how our wedding would look! I was so right. It was seriously magical. I felt like a princess. Absolutely could not have asked for more. Best part. Is she loves what she does and is passionate about it. My recommendation: give her some ideas. And then let her creativity and spot on taste run wild:) -
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Melissa Sent on 12/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was stunning with the vintage accessories!!! -
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User1875232 Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE these ladies and their beautiful "stuff!" After an initial meeting to talk about the theme and "vibe" I wanted to create for my wedding, I knew we were in good hands. Kelly "gets it" - I knew that the decorations and set-up of my wedding would be just as I had envisioned, and it was suddenly one less thing for me to worry about. Vintage couches, doors, glass window panes and the most beautiful farm tables you've ever seen - it was just beautiful, and perfect. Highly recommend Serradella Vintage! -
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Danielle Sent on 10/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was awesome to work with and she has the coolest stuff to rent. She helped bring the vision I had for my wedding to life. -
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Joanne Sent on 10/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excuse me while I gush over Serradella Vintage. Being that I was an avid DIY Bride that wanted an absolutely gorgeous wedding, I stumbled upon the Serradella website. Of course, I fell in love immediately. Kelly has a warm and welcoming personality so not only did she do an extraordinary job stylizing the set up for my wedding, but was a pleasure to meet. I would recommend Seredella to anyone that adores style, grace and gorgeousness. -
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Kristen Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was just wonderful to work with! Very professional, kind, funny and accommodating. I would not hesitate to recommend her business! We were extremely pleased! -
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User1750999 Sent on 08/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly is wonderful to work with and has a zest for detail and a keen vision on what can be ambiguous ideas from the client. Her pieces are exceptional and unique and her pricing is more than fair. She worked with our caterer supplying vintage china as well as with the Botanical Gardens to supply the vintage buffet, settee and chest for our herb favors. Everything was perfect on my son's wedding day and the timing for delivery and pick up was precise. Thank you Kelly for making a stressful day more seamless. I would recommend Serradella Vintage very enthusiastically! -
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Christina Sent on 08/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly did an amazing job for our wedding and has tons of stuff to choose from. She is incredibly nice and very easy to talk to. She was also quick to respond to any inquires and she even made a special trip just to bring me a chandelier that was missed and it made a huge difference in our pictures! -
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Emily Sent on 07/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented lovely vintage dinnerware from this vendor for our daughter's wedding reception. I can't even begin to explain how gorgeous the tables looked with 140 unique vintage dinner plates!!!! It took our breath away! No 2 plates were alike! It was like stepping back in time! Besides the gorgeous dinnerware, Kelly, the owner, is the most awesome person to work with! Her customer service is impeccable! She communicates clearly and is very prompt with her replies. She is flexible and very kind! I can't imagine the wedding reception without her special touches!!!! -
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Debra Sent on 07/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly did an amazing job assisting with our wedding reception décor and her huge collection of vintage items came together to create a beautiful and memorable event!! We had many comments from our wedding guests that it was the most beautiful wedding reception they have ever attended! -
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Jenna Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This would be the 2nd time Ive used Serradella for an upcoming event, and I just love the flexibility of the business, Kelly is attentive, and fun to work with! -
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Cyndi Sent on 03/23/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly was so sweet and the offered such creative and unique services for our event. She can find just about anything you can imagine! If you want a magical setting she's the one. -
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Sandra Sent on 06/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Serradella Rentals was amazing!
Kelly has such a wonderful rage of vintage items to rent!
You can't find this kind of stuff at a typical rental store and it would of taken me months to find what I needed....with Serradella Rentals I had what I needed in one hour!!!
Thanks so much! -
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Austin Sent on 08/29/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great working with Kelly! So down to earth and very helpful. Take a look around her website and know what you want and then she will help from there! -
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Chelsea Sent on 08/22/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had such a great experience with working with Kelly and Serradella. I was so pleasantly surprised when her business moved up north near where we were getting married and knew that her inventory was exactly what I was looking for. Kelly was always sincere and friendly to work with over the phone and email, which was great because I was planning from afar. She was accommodating and met my every request. I love the look that came out of her stuff and would recommend her to anyone looking for a vintage feel to their event. -
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Jill Sent on 11/29/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was planning a wedding in Michigan from California, and I was NOT the kind of bride who dreamed about her wedding as a little girl. I just had a vague sense of what I would like, and Kelly was SO HELPFUL in helping me plan a beautiful day. She helped me think in terms of the functionality of the space (sitting? gift table? just for looks?), and when I was overwhelmed by decisions (mostly because I honestly didn't care where things went--I just wanted it to look pretty :), I asked Kelly to just do her thing. From our correspondence, I trusted her creative eye completely.
And boy, was I glad I did. I remember coming out and seeing the decorations and I was just over the moon about them. She somehow figured out my style before I did, and did a beautiful job incorporating our own pieces and some extra flowers. Her price was an extremely good value, including both rental furniture, decorative pieces, and set-up and takedown.
Kelly helped make for a stress-free day, where she brought her supplies, set up, and took everything home. It was a dream. Our guests raved about the decor, and it was far better than anything I could've cobbled together. She could be a little hard to get in touch with at times, but that's only due to her popularity. She was plenty available in the weeks leading up to the wedding.
I give her my highest recommendation!-
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+5 photos
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Mary Sent on 08/29/20164.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Basic inventory is online to view. Had opportunity to see warehouse which has much more than what is shown online. -
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Denise Sent on 09/28/20144.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
These ladies will take your vision and transform it into a beautiful, awesome reality that super exceed your expectations. They live and breath creativity and imagination. I think they are best if given free rein to take your vision and incorporate their ideas, props and decorations. Sandy's floral is the most beautiful I've ever seen. Will NEVER use anyone else. AND they are sincerely the nicest, professional, and fun women you ever want to meet and/or work with. They will make your special event one that everyone will remember. We highly recommend them. -
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Rochele Sent on 10/09/20134.3 out of 5 rating4.3
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelly Newell helped us with wooden folding chairs, china and flatware for our vintage themed wedding. She was extremely flexible and made arrangements for us to pick up items at her home in her absence. She is lovely to work with! -
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Chelsea Sent on 08/22/20164 out of 5 rating4.0
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3 out of 5 rating3.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I would highly suggest renting items from Serradella! The variety of furniture and miscellaneous rentals she has available would be perfect for any wedding or event. I felt the delivery fee was very affordable, and it was nice not to worry during the day-of as she makes sure it is all dropped off on time and picked up after. The furniture was all in great condition. Serradella was one of my top three vendors that I worked with and I'm extremely appreciative of her assistance and going above and beyond for me. -
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