Scratch Bakeshop Reviews
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5.0 Fantastic
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33 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Mary P. Sent on 05/10/20235 out of 5 rating
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Delcious Desserts
I have been buying dessert from Scratch for years before my wedding- so it was a no brainer that we would be using them for our wedding. We had three small cakes and 5 types of macarons and they were a huge hit! My only regret is not buying more, we barely had any leftovers!I have been buying dessert from Scratch for years before my wedding- so it was a no brainer that we would be using them for our wedding. We had three small cakes and 5 types of macarons and they were a huge hit! My only regret is not buying more, we barely had any leftovers! -
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Bridgette G. Sent on 03/19/20235 out of 5 rating
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Incredible Bakery and Wedding Vendor!
We reached out to Scratch to make several mini desserts for our wedding and they did such a great job. They also added on our cake last minute (we were originally going to have a family member make this, but they had to cancel last minute due to health concerns). Molly and her team were efficient and organized and set everything up beautifully. They also were able to provide signs and trays for all of the desserts (included in the setup fee). All of the guests couldn’t stop raving about the desserts! The only feedback I have for them is to consider making a list of the trays/items they need back from the vendor (or family members) who have to return everything) - this would have made the return process easier!We reached out to Scratch to make several mini desserts for our wedding and they did such a great job. They also added on our cake last minute (we were originally going to have a family member make this, but they had to cancel last minute due to health concerns). Molly and her team were efficient and organized and set everything up beautifully. They also were able to provide signs and trays for all of the desserts (included in the setup fee). All of the guests couldn’t stop raving about the desserts! The only feedback I have for them is to consider making a list of the trays/items they need back from the vendor (or family members) who have to return everything) - this would have made the return process easier!-
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Sally K. Sent on 08/12/20225 out of 5 rating
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Stunning (and delicious) cake!
We used Scratch for the desserts at our wedding and we were so pleased. Highly recommend!
Molly at Scratch is so communicative, accommodating and kind. She guided me thought the whole process of selecting desserts and deciding what we wanted and how much we needed. We did the take home tasting and were able to try many of their cake and frosting/filling flavors.
We worked with Molly and her team do a variety of mini desserts, as well as a three tier cake. They took my cake ideas and turned them into a reality! It turned out so beautiful! We also rented display items which made set up a breeze. Our caterer, Root Catering, was able to coordinate with them and set up and return all the display items, which was so great!
We were very please and got so many compliments on the desserts. Definitely go with Scratch!We used Scratch for the desserts at our wedding and we were so pleased. Highly recommend!
Molly at Scratch is so communicative, accommodating and kind. She guided me thought the whole process of selecting desserts and deciding what we wanted and how much we needed. We did the take home tasting and were able to try many of their cake and frosting/filling flavors.
We worked with Molly and her team do a variety of mini desserts, as well as a three tier cake. They took my cake ideas and turned them into a reality! It turned out so beautiful! We also rented display items which made set up a breeze. Our caterer, Root Catering, was able to coordinate with them and set up and return all the display items, which was so great!
We were very please and got so many compliments on the desserts. Definitely go with Scratch! -
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Moa13 Sent on 08/03/20215 out of 5 rating
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A Must Have
Molly did our cake for our July wedding and we loved it! Scratch catered to the pandemic so we did a great at home tasting and were able to decide our flavors from there. She communicated via email and phone and even delivered the cake herself!
Would absolutely recommend.Molly did our cake for our July wedding and we loved it! Scratch catered to the pandemic so we did a great at home tasting and were able to decide our flavors from there. She communicated via email and phone and even delivered the cake herself!
Would absolutely recommend. -
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Steffi Sent on 04/16/20215 out of 5 rating
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It was so tasty and amazing
We truly loved working with Scratch. We had mini cupcakes, two small cakes, and cookies at our wedding. Our guests could not stop talking about how delicious everything was. They were so great to work with and we will definitely be ordering more desserts in the future soon.We truly loved working with Scratch. We had mini cupcakes, two small cakes, and cookies at our wedding. Our guests could not stop talking about how delicious everything was. They were so great to work with and we will definitely be ordering more desserts in the future soon. -
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Alexandra Sent on 09/27/20205 out of 5 rating
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Best cake ever
We had such a great experience working with the Scratch team! Our cake ended up being both absolutely beautiful and incredibly delicious. We loved the variety of flavors that we could choose from. My husband has a gluten sensitivity, so we were able to make the top tier of our cake gluten-free with the rest being regular cake. The owners were very helpful in working with me to design our cake, and also very flexible as we ended up ordering some additional desserts to go with our cake (which were also delicious). I cannot say enough about how gorgeous our cake was AND how great it tasted!We had such a great experience working with the Scratch team! Our cake ended up being both absolutely beautiful and incredibly delicious. We loved the variety of flavors that we could choose from. My husband has a gluten sensitivity, so we were able to make the top tier of our cake gluten-free with the rest being regular cake. The owners were very helpful in working with me to design our cake, and also very flexible as we ended up ordering some additional desserts to go with our cake (which were also delicious). I cannot say enough about how gorgeous our cake was AND how great it tasted!Scratch Bakeshop's reply:
Hi Alexandra!
Thank you so much for such a kind and thoughtful review. You were such a pleasure to work with and we are so glad you loved everything! Our whole staff will love to hear this news and I know it will mean so much to them. Wishing you all the best and don't forget you will get a complimentary Anniversary cake next year! Looking forward to hearing from you again.
All the best,
Molly
Co-Owner & Operator -
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Alicia L. Sent on 01/30/20205 out of 5 rating
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Mucho Delicioso ! A Vegan's Dream.
I knew from the moment we started planning our wedding that I wanted our desserts and wedding cake to come from Scratch Bakeshop. I frequent their bakery often and love the HUGE vegan selection that they offer ! We had a vision of an all vegan dessert display for our wedding and I knew they’d be the one we’d go with. We set up our tasting early on a Sunday morning with Molly. She was such a pleasure to work with during our entire dessert planning process. We had the idea for a vegan mini dessert bar with cookies, mini cheesecakes, cake truffles, doughnuts and of course, our little cutting cake. Molly really helped us nail the right flavors for everything. We also decided to save a bit of money and have our desserts picked up instead of having Scratch drop them off at our venue. This worked out well for us because we didn’t need them set up till later in the day (we had a split wedding day).
On the morning of our wedding, a few of our friends went to scoop them up. When they arrived they said everything was ready on time and the desserts were labeled for the venues convenience. All of our desserts tasted mucho delicioso and looked so beautiful. Including our cute cake that we indulged in the entire week after our wedding, haha.
I can’t say enough good things about working with Scratch for our wedding. Would totally recommend, especially if you’re looking for allllllll of the vegan options and endless flavor combos !!
I knew from the moment we started planning our wedding that I wanted our desserts and wedding cake to come from Scratch Bakeshop. I frequent their bakery often and love the HUGE vegan selection that they offer ! We had a vision of an all vegan dessert display for our wedding and I knew they’d be the one we’d go with. We set up our tasting early on a Sunday morning with Molly. She was such a pleasure to work with during our entire dessert planning process. We had the idea for a vegan mini dessert bar with cookies, mini cheesecakes, cake truffles, doughnuts and of course, our little cutting cake. Molly really helped us nail the right flavors for everything. We also decided to save a bit of money and have our desserts picked up instead of having Scratch drop them off at our venue. This worked out well for us because we didn’t need them set up till later in the day (we had a split wedding day).
On the morning of our wedding, a few of our friends went to scoop them up. When they arrived they said everything was ready on time and the desserts were labeled for the venues convenience. All of our desserts tasted mucho delicioso and looked so beautiful. Including our cute cake that we indulged in the entire week after our wedding, haha.
I can’t say enough good things about working with Scratch for our wedding. Would totally recommend, especially if you’re looking for allllllll of the vegan options and endless flavor combos !!
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Jamie Sent on 05/14/20195 out of 5 rating
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Beautiful bakery
I've used Scratch bakery for every life event, so there was no question they would be doing my wedding cake! The tasting was so much fun and they perfect every detail when it comes to delectable delicacies. They are truly professional and will create the wedding cake or desserts of your dreams!I've used Scratch bakery for every life event, so there was no question they would be doing my wedding cake! The tasting was so much fun and they perfect every detail when it comes to delectable delicacies. They are truly professional and will create the wedding cake or desserts of your dreams! -
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Rachel Sent on 08/02/20195 out of 5 rating
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Gluten Free + Vegan Cupcakes!
We ordered a dozen chocolate raspberry cupcakes for our guests with allergies. They were gluten free and vegan. I had to stop a few of our non-vegan non-celiac's guests from taking them (despite our sign) cause they looked so pretty. Our guests who had them raved how tasty they were. It was straight forward to work with them and my brother picked them up on the day of the wedding. Great all around.We ordered a dozen chocolate raspberry cupcakes for our guests with allergies. They were gluten free and vegan. I had to stop a few of our non-vegan non-celiac's guests from taking them (despite our sign) cause they looked so pretty. Our guests who had them raved how tasty they were. It was straight forward to work with them and my brother picked them up on the day of the wedding. Great all around. -
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Melissa A. Sent on 12/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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A Dessert Bar Dream Come True
My groom and I decided to not purchase the traditional wedding cake and do a dessert table instead. Ultimately, we ordered mini cupcakes, mini brownies, and mini cheesecakes and each and every one was delicious! Being an out-of-town bride, choosing from the many options that Scratch offered was a challenge, but Molly was helpful in advising popular dessert options, appropriate flavor combinations, and quantities. Scratch created custom orders for us on two different occasions so that we could select our wedding day desserts. On our big day, Scratch was able to deliver our desserts directly to the venue which helped the day run smoothly! Our guests absolutely loved each and every dessert and our table was picked clean by the end of the night!My groom and I decided to not purchase the traditional wedding cake and do a dessert table instead. Ultimately, we ordered mini cupcakes, mini brownies, and mini cheesecakes and each and every one was delicious! Being an out-of-town bride, choosing from the many options that Scratch offered was a challenge, but Molly was helpful in advising popular dessert options, appropriate flavor combinations, and quantities. Scratch created custom orders for us on two different occasions so that we could select our wedding day desserts. On our big day, Scratch was able to deliver our desserts directly to the venue which helped the day run smoothly! Our guests absolutely loved each and every dessert and our table was picked clean by the end of the night!-
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Ariana Sent on 08/09/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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DELICIOUS! We did a dessert bar and Scratch delivered above and beyond! All our guests raved about the desserts and selection. We had cupcakes, tartlets, cookies and cream puffs. Scratch has an amazing selection of flavors for everything and worked with us on which flavors go best together.DELICIOUS! We did a dessert bar and Scratch delivered above and beyond! All our guests raved about the desserts and selection. We had cupcakes, tartlets, cookies and cream puffs. Scratch has an amazing selection of flavors for everything and worked with us on which flavors go best together. -
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Desiree Sent on 10/22/20205 out of 5 rating
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Beautiful & Delicious, Very Professional, Well Worth It!
I absolutely love working with Molly and Jen and their team at Scratch Bakeshop. As a wedding planner, it's important to me that I work with other wedding professionals that have integrity, professionalism, and will take care of my clients. Molly and Jen are extremely creative and artistic and amazing at what they do. Their piping and sculpting is flawless and so beautiful. I can always tell when I see a Scratch cake because of their meticulous technique. I recently had the pleasure of working with them on a wedding and, despite all the challenges this pandemic has brought, they were kind, professional, responsive, flexible, and cognizant of keeping everyone safe. The guests absolutely loved their vegan/dairy-free cake (chocolate with blood orange buttercream and almond with raspberry) and their dairy-free brownies and chocolate chip cookies are amazing! We're lucky to have the Scratch team here in Rochester and I look forward to working with them on many more weddings and events. Wedding cake photo by Jenny Berliner. Camping Cake my photo :)I absolutely love working with Molly and Jen and their team at Scratch Bakeshop. As a wedding planner, it's important to me that I work with other wedding professionals that have integrity, professionalism, and will take care of my clients. Molly and Jen are extremely creative and artistic and amazing at what they do. Their piping and sculpting is flawless and so beautiful. I can always tell when I see a Scratch cake because of their meticulous technique. I recently had the pleasure of working with them on a wedding and, despite all the challenges this pandemic has brought, they were kind, professional, responsive, flexible, and cognizant of keeping everyone safe. The guests absolutely loved their vegan/dairy-free cake (chocolate with blood orange buttercream and almond with raspberry) and their dairy-free brownies and chocolate chip cookies are amazing! We're lucky to have the Scratch team here in Rochester and I look forward to working with them on many more weddings and events. Wedding cake photo by Jenny Berliner. Camping Cake my photo :) -
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Brandon Sent on 05/23/20185 out of 5 rating
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Scratch,
Thank you so much for being a part of our special day! The Cinderella inspired wedding cake you made for us was absolutely beautiful and was just as we had envisioned it. You guys really know what you’re doing and you made the whole cake planning easy and simple for us. We will definitely recommend you guys to anyone looking for custom cakes, or even just a few sweets. Thank you again so much for the amazing cake and I’m sure we will stop in again soon!Scratch,
Thank you so much for being a part of our special day! The Cinderella inspired wedding cake you made for us was absolutely beautiful and was just as we had envisioned it. You guys really know what you’re doing and you made the whole cake planning easy and simple for us. We will definitely recommend you guys to anyone looking for custom cakes, or even just a few sweets. Thank you again so much for the amazing cake and I’m sure we will stop in again soon! -
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Julie Sent on 10/27/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Wow wow wow!!! We cannot say enough wonderful things about Scratch Bakeshop. As a couple with big sweet tooth’s we knew we wanted something absolutely delicious for our wedding and we found it here. They had unlimited flavor options and had many size options to accommodate the many flavors. What really drew us to Scratch Bakeshop was their ability to handpaint cakes. They were able to make my wedding cake vision come alive while staying within our budget. Our guests raved about the amazing tasting cake! They also made us small shortbread cookies as our wedding favor.Wow wow wow!!! We cannot say enough wonderful things about Scratch Bakeshop. As a couple with big sweet tooth’s we knew we wanted something absolutely delicious for our wedding and we found it here. They had unlimited flavor options and had many size options to accommodate the many flavors. What really drew us to Scratch Bakeshop was their ability to handpaint cakes. They were able to make my wedding cake vision come alive while staying within our budget. Our guests raved about the amazing tasting cake! They also made us small shortbread cookies as our wedding favor.Scratch Bakeshop's reply:
Hi Julie,
Thanks so much for the sweet review!! It was great working with you and we were so happy to be part of your special day!
Best,
Scratch Team -
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Erika Sent on 09/16/20175 out of 5 rating
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My cakes both looked and tasted amazing! All my guests all raved about the cake. Scratch has so many amazing flavors to choose from and can create any combination of flavors! They were so easy to work with. Would highly recommend them!My cakes both looked and tasted amazing! All my guests all raved about the cake. Scratch has so many amazing flavors to choose from and can create any combination of flavors! They were so easy to work with. Would highly recommend them! -
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Jenny Sent on 02/18/20185 out of 5 rating
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Scratch is amazing!!! How could you not support this phenomenal Bakeshop with how DELICIOUS their baked goods are!!?? You won’t be disappointed with the service they provide. Thanks for being awesome Scratch.Scratch is amazing!!! How could you not support this phenomenal Bakeshop with how DELICIOUS their baked goods are!!?? You won’t be disappointed with the service they provide. Thanks for being awesome Scratch. -
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Ruth Sent on 03/26/20175 out of 5 rating
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My husband and I chose this place because he has a lot of family members who are gluten intolerant. I did not know gluten free cake could taste this good! One thing we appreciated during the tasting was how the samples were of different cake and cake fillings that we could mix and match with. We felt it was better than just sampling a cake slice per flavor. These girls did such a phenomenal job with our cosmos themed cake. We absolutely loved it. We went with and recommend Scratch's delivery/set up option. It made the day stress free, and gave us one less thing to worry about on the day of the wedding. We'll definitely go to them again for future celebrations!My husband and I chose this place because he has a lot of family members who are gluten intolerant. I did not know gluten free cake could taste this good! One thing we appreciated during the tasting was how the samples were of different cake and cake fillings that we could mix and match with. We felt it was better than just sampling a cake slice per flavor. These girls did such a phenomenal job with our cosmos themed cake. We absolutely loved it. We went with and recommend Scratch's delivery/set up option. It made the day stress free, and gave us one less thing to worry about on the day of the wedding. We'll definitely go to them again for future celebrations! -
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Katie Sent on 10/19/20165 out of 5 rating
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I am SO HAPPY that we decided to go with Scratch Bakeshop. The individualized experience that we received was second-to-none. From our very first tasting to the design and the final product - we were 100% satisfied. Our guests kept saying things like... "these are the best cupcakes I've every had in my entire life" and "I can't get over how beautiful your cake is". Thanks to the Scratch team, we didn't have to choose between taste OR presentation - we got both! :)I am SO HAPPY that we decided to go with Scratch Bakeshop. The individualized experience that we received was second-to-none. From our very first tasting to the design and the final product - we were 100% satisfied. Our guests kept saying things like... "these are the best cupcakes I've every had in my entire life" and "I can't get over how beautiful your cake is". Thanks to the Scratch team, we didn't have to choose between taste OR presentation - we got both! :) -
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Courtney Sent on 12/08/20165 out of 5 rating
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We loved scratch! They make the most delicious cakes, cookies, brownies, pies, cheesecakes and macaroons! Our guests absolutely loved our dessert table! They were reasonable and super helpful!We loved scratch! They make the most delicious cakes, cookies, brownies, pies, cheesecakes and macaroons! Our guests absolutely loved our dessert table! They were reasonable and super helpful! -
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Jess Sent on 05/22/20165 out of 5 rating
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We really wanted some unique flavors (not just chocolate & vanilla) for our wedding cake and Scratch was one of the few places that had a long list of choices. They allowed us to pick a different flavor for each tier, which was amazing, and the cake was delicious and moist-unlike many wedding cakes. The design was beautiful- exactly what we wanted! And it was transported for 70 miles without a problem. They also allowed us to pick out a cake stand and rent it from them for our wedding which was perfect. So, so happy with how it turned out!We really wanted some unique flavors (not just chocolate & vanilla) for our wedding cake and Scratch was one of the few places that had a long list of choices. They allowed us to pick a different flavor for each tier, which was amazing, and the cake was delicious and moist-unlike many wedding cakes. The design was beautiful- exactly what we wanted! And it was transported for 70 miles without a problem. They also allowed us to pick out a cake stand and rent it from them for our wedding which was perfect. So, so happy with how it turned out! -
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User2619785 Sent on 05/24/20165 out of 5 rating
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We ordered a 3 tiered cake (lavender and lemon w/ vanilla buttercream), 72 French Macrons in 3 flavors (coconut lime, bourbon salted caramel, raspberry champagne) and 72 mini donuts in 2 flavors (ganache frosted w/ crushed potato chips and cinnamon and sugar) for our wedding. Everything was stellar!
This place is amazing. Their list of flavors is endless. Their ability to customize things to exactly what you want is great. We used these gals for our wedding and it was easily one of the best highlights of the night. They were super accommodating, super helpful and everything is incredibly delicious. I can't recommend their French Macrons enough. Those things are killer.
Despite our wedding being over, this place is close enough to our apartment that I find myself in there at least once a week picking something up because there are just too many delicious things to try. I cannot recommend them enough!!We ordered a 3 tiered cake (lavender and lemon w/ vanilla buttercream), 72 French Macrons in 3 flavors (coconut lime, bourbon salted caramel, raspberry champagne) and 72 mini donuts in 2 flavors (ganache frosted w/ crushed potato chips and cinnamon and sugar) for our wedding. Everything was stellar!
This place is amazing. Their list of flavors is endless. Their ability to customize things to exactly what you want is great. We used these gals for our wedding and it was easily one of the best highlights of the night. They were super accommodating, super helpful and everything is incredibly delicious. I can't recommend their French Macrons enough. Those things are killer.
Despite our wedding being over, this place is close enough to our apartment that I find myself in there at least once a week picking something up because there are just too many delicious things to try. I cannot recommend them enough!! -
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User2511090 Sent on 01/19/20165 out of 5 rating
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Scratch and the team there were wonderful to work with for my wedding. Their consultation was useful and informative (included 12 mini cupcakes with at least six different frosting flavors), and their menu options for flavors, types of dessert, and combinations are truly incredible. They are definitely more than willing to customize. For our wedding, we had a small four-tier cutting cake (carrot — it was exquisite), and then ordered dozens and dozens of mini desserts for our guests. Everything we ordered — from the macarons, to the hand pies, to the cupcakes, to the madeleines — were beautifully presented and delicious. They have some unique and tasty flavors, too! I would totally recommend them to a friend.Scratch and the team there were wonderful to work with for my wedding. Their consultation was useful and informative (included 12 mini cupcakes with at least six different frosting flavors), and their menu options for flavors, types of dessert, and combinations are truly incredible. They are definitely more than willing to customize. For our wedding, we had a small four-tier cutting cake (carrot — it was exquisite), and then ordered dozens and dozens of mini desserts for our guests. Everything we ordered — from the macarons, to the hand pies, to the cupcakes, to the madeleines — were beautifully presented and delicious. They have some unique and tasty flavors, too! I would totally recommend them to a friend. -
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User2497192 Sent on 01/07/20165 out of 5 rating
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Flexibility 5.0 out of 5 rating
Scratch and the team was awesome! They were responsive and willing to meet as many times as necessary for any changes we made. The cake itself was delicious. We had a 3 tiered cake with chai Italian cream frosting (DELICIOUS) and the kitchen cakes were frosted the same. The scroll work on the tiered cake was beautiful-they were able to copy our invitation scroll work and it looked wonderful!! All of our guests continue to talk about how delicious the cakes were (chocolate with raspberry and vanilla with raspberry) and that it was the best wedding cake they've ever had. This is the place to go for creativity, flexibility (you can pick any flavor for cake and frosting!!) and their work is stunning!Scratch and the team was awesome! They were responsive and willing to meet as many times as necessary for any changes we made. The cake itself was delicious. We had a 3 tiered cake with chai Italian cream frosting (DELICIOUS) and the kitchen cakes were frosted the same. The scroll work on the tiered cake was beautiful-they were able to copy our invitation scroll work and it looked wonderful!! All of our guests continue to talk about how delicious the cakes were (chocolate with raspberry and vanilla with raspberry) and that it was the best wedding cake they've ever had. This is the place to go for creativity, flexibility (you can pick any flavor for cake and frosting!!) and their work is stunning! -
Quality of service
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Jenna Sent on 12/05/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wow, the girls at Scratch are incredible! Not only was our wedding cake the most beautiful thing I've ever seen, it was unbelievably delicious. Carrot cake with caramel cream frosting – INSANE. In addition to our delectable cake, the Molly and Kate also worked to create several mini-pies for our reception. They let us request all sorts of flavors, and had everything set up beautifully on our dessert table. I'm going to have to assume they were delicious, because they were gone in about 2 seconds flat!! What really drew me to Scratch was their eye for fun, modern trends, which they absolutely apply to their desserts and styling. These girls really know their stuff inside and out, and love what they do. I couldn't be happier!Wow, the girls at Scratch are incredible! Not only was our wedding cake the most beautiful thing I've ever seen, it was unbelievably delicious. Carrot cake with caramel cream frosting – INSANE. In addition to our delectable cake, the Molly and Kate also worked to create several mini-pies for our reception. They let us request all sorts of flavors, and had everything set up beautifully on our dessert table. I'm going to have to assume they were delicious, because they were gone in about 2 seconds flat!! What really drew me to Scratch was their eye for fun, modern trends, which they absolutely apply to their desserts and styling. These girls really know their stuff inside and out, and love what they do. I couldn't be happier! -
Quality of service
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Claire Sent on 09/21/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply amazing! The gals at scratch made our vision come true and provided the most delicious wedding treats and desserts. My guests loved them!Simply amazing! The gals at scratch made our vision come true and provided the most delicious wedding treats and desserts. My guests loved them! -
Quality of service
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