Savvy Bridal Boutique Reviews

Savvy Bridal Boutique

Kansas City, MO

4.9 out of 5 rating, 57 reviews

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4.9 out of 5 rating

4.9

Excellent

57 reviews

Recommended by 98% of couples

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Quality of service
4.9 out of 5 rating
Average response time
4.9 out of 5 rating
Professionalism
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4.9 out of 5 rating

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Abigail Sent on 06/11/2024

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Making the day special is their specialty!

I was so worried about trying on dresses, that there wouldn't be one I loved at a price I loved specifically. The team at Savvy Bridal were so attentive to the dress I was in search for, and were fantastic at suggesting styles I was unsure of as well- which is how I ended up finding my dream dress. They were great to work with and helped me stick within the budget I had decided with no pressure to go over that number. I loved working with them and recommend using them to find your perfect dress!
Brianna Sent on 12/20/2023

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Perfect First Stop

It was the first shop & the third dress I tried on. It felt like it was made just for me. I have since forgotten the name of the staff member who worked with me, but she told me to try the dress and she knocked it out of the park! The shop is beautiful with a wide selection of different styles of gowns and the staff is extremely kind and helpful. I went in not fully knowing what I wanted and not completely confident in myself. I have never felt more confident than I did on my wedding day. I received my dress very quickly, but they had my size already available, so I can’t fully speak to their turnaround time. They’re the perfect place for a first shop visit.
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Miranda Sent on 11/17/2023

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Exactly what I needed!

I bought my dress at the Kc location and the buying and picking up process was so smooth. Then, bc I was living in STL at the time, the location there was actually able to give me recommendations on where I could get alterations done and were super helpful.
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Kristen Sent on 06/25/2021

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Wonderful. Easy to work with. Very reasonably priced.

Wonderful. Easy to work with. Very reasonably priced.
Lauryn Sent on 07/14/2020

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Perfect Little Boutique

Savvy Bridal was the most perfect place to pick out my dream dress! The girls there were so helpful! I love the small boutique style shopping. I would recommend this place to any every girl looking for their perfect dress for their perfect day!
Jasmine Sent on 04/13/2020

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Dream Dress Found!

Savvy Bridal went above and beyond in helping me find my dream dress. Lauren was a dream to work with. She helped me price out customizations I wanted by getting quotes from a seamstress. When my dress arrived, the extra lace appliqués I ordered didn’t have the same beading as the dress (no fault of the boutique, this is unusual for extra appliqués to not match). Lauren called with all the possible options to amend this. She made what could of been a disastrous situation, a seamless one.
Breck Sent on 09/28/2019

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Dress shopping

My one stop shop!!! I loved coming in here and it is so home like! And they were so accommodating!
Vonetta Sent on 09/12/2019

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Wedding dress hunt

This was a very nice and elegant bridal shop. They are very professional and helpful and had lots of great choices!
Delaney Sent on 06/24/2019

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I loved finding my dress!

I found a dress I loved that was posted on Instagram/Facebook on Thursday. Made an appointment for Friday. Went in and tried that dress on first (instantly fell in love) and tried on probably 7 more dresses. Kayla even let me walk around the back where all the dresses were and let me pick the ones out to try on! It was awesome. I ended up buying the first dress that I saw on social media. I am so happy with the service. It was so easy and effortless.
Julie Sent on 01/10/2019

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Great people who gave me an easy wonderful experiance

Savvy Bridal was wonderful! I had gone to a few other places to get my "feet wet" before my appointment at Savvy. I wasn't expecting to find my dress that day and especially at the price I really wanted to be at. We were having a small wedding on a Sunday afternoon so I knew I didn't really want to spend too much. I ended up falling IN LOVE with the very first dress I tried on. Bobbi was the lovely lady who helped me at my appointment and showed me this dress as we walked the racks to find the types of dresses I was looking for and so I said "sure I'll give it a try" and as soon as I slipped it on I knew it was for me! I felt so beautiful! I didn't even ask the price at first. I tried on a few more that I had thought were the style I was going for but ended up putting MY dress back on to compare. At the point I asked the cost and was SHOCKED to hear that it was only $750.00. I think at that moment I knew I was sold!! Thank you for making me feel beautiful!!
Kelly Sent on 09/04/2018

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I found an amazing dress for a much lower price than I expected! While I am a tomboy I found the most elegant dress that made me feel more beautiful than I ever thought possible!
Meghan Sent on 11/26/2017

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I've worked with the ladies at Savvy multiple times on events and open houses. They are always so gracious in donating their time for events, dresses for photo shoots and even their bridal gown shop for hosting our networking group, Thursday Therapy. The owner, Imene, is such a gem and will truly do anything in her power to help her fellow wedding vendors and her bridal with whatever they need. I was so thankful for her crew who helped us plan, execute AND clean up after our event. Their shop in the Crossroads District is really lovely and full of gorgeous dresses that you can take home that day, plus a few lines of custom gowns as well. Can't beat that!!
Richonda Sent on 04/19/2017

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I loved Savvy Birdal and I had a wonderful experience with my consultant. It was a very personal and warm environment, I would tell any bride looking for an amazing dress for a great price to go check them out!
Emilee Sent on 12/14/2016

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The ladies at Saavy Bridal were very helpful in finding me a dress! They have beautiful dresses at a great price, I highly suggest visiting here to find your dress
Michelle Sent on 12/05/2016

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What a wonderful experience! I was on the hunt for a dress after moving to Missouri from NYC. I didn't have any friends or family with me, and Imene did a incredible job helping make the experience fun! I wasn't planning on purchasing anything (this was last year, and about 10 months before my wedding), but The Dress was there, and I knew it as soon as Imene brought it into the changing room. It was perfect, and I couldn't believe how affordable the Allure Bridal dress was! Make sure you stop here after you've been around, and definitely don't buy from any traditional places until you've seen this place!! I'm so glad I did!
Laura Sent on 09/02/2016

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I’m not sure what the experience is like at their other locations, but definitely check out Savvy Bridal and ask for Bobbi! I only had a couple of weekends to visit bridal stores because of family actually being in town to help me. So I was on a mission and scheduled appts at various salons along those 2 weekends. Yes, this was tiring and stressful, but it also made it easier to compare customer service and quality of dresses because everything was so fresh on my mind. Compared to big box bridal stores, I loved that the store was more intimate and had a variety of different designers. Plus, my consultant, Bobbi was beyond fabulous and really made my experience. I absolutely had no idea what I wanted or knew what silhouette would look best on me, but Bobbi really took her time to get to know me, my likes, my dislikes, and remained patient when I wasn’t sure. This was an amazing feeling esp compared to some of the other salons I visited where I felt pressured and judged for not knowing what I wanted. It finally came down to 2 dresses and I cannot express how much appreciation I had for Bobbi – I can’t even tell you how many times I went back and forth and tried on both dresses! I highly recommend Savvy Bridal!
Stevie Sent on 08/17/2016

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I cannot say enough good things about this place and Bobbi my consultant! Bobbi went above and beyond to help me find a dress and make sure alterations could be done on the dress of my dreams. After a horrible experience with David's Bridal, this was a godsend
Naomi Sent on 08/12/2016

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I loved Savvy bridal! I bought my dream dress within my budget!
Ryann Sent on 05/23/2016

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I had a great experience here! Imene was awesome, she really listened to my dress preferences and picked out ones for me to try on that I loved. The boutique itself was adorable, with all the decorations, as well as very clean. The dressing room was spacious. Imene had a lot of great info for me as well. My wedding isn't for another year and a half so I didn't buy my dress but I definitely want to come back here to get a dress! Tons of options at very affordable prices. Highly recommend!
User2616367 Sent on 05/17/2016

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I absolutely loved working with Imene! Savvy Bridal was the second place I looked for my dress. Her attention to you is so personal, from the very second you submit your scheduling request. You get the whole store to yourself, and she listens to exactly what you want. She knew my budget, and she absolutely stuck to it. She even told us about an upcoming sale she had planned, in case what we found was out of our price range. There is absolutely no pressure to buy, which I loved about her. She truly wants you to find the dress of your dreams, whether it's at her store or somewhere else (but I really think you'll find it at her store--so many options!!!). She also provided information for local seamstresses with good reputations, so we knew exactly who to call for the alterations. She was fabulous, and I'd revisit her store in an instant. I found my dream dress, and it was all thanks to Imene!
User2601405 Sent on 05/09/2016

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I really enjoyed my experience at Savvy Bridal Boutique. They have a fairly good range of dresses for affordable prices. The staff is very friendly and hospitable. I was able to find a great dress for an amazing price. It was well within my budget and I was so thankful that I found my dress so close to my wedding date.
Rachel Sent on 01/16/2016

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The owner was wonderful! It's by appointment only, which means that you are the only person there, receiving her whole attention. She was great in giving me advice on what sort of dress to try on, and I appreciated her sticking to my intended budget.
Holly Sent on 12/14/2015

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I highly recommend all brides to visit Savvy Bridal. After trying on dresses all day, not only was my experience wonderful at Savvy but I found my dress in 10 minutes! Imene was so friendly and open. I almost wish I could have spent longer time at her boutique! After experiencing a not-so-wonderful experience at a "high end" store down the street, it was refreshing to walk into Savvy Bridal. Plus, their prices are GREAT! Imene also recommended a budget friendly tailor- you know- one that doesn't charge you an arm and a leg just to start the alteration process. I am so happy and excite to be a Savvy Bride! P.S. I love the fact that I supported a local small business. Thank you, Imene!
Ashley Sent on 12/13/2015

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Savvy is the best. Definitely go there. I promise you won't be disappointed. They have so many different dresses to look at and they're always getting new inventory.
Heather Sent on 10/23/2015

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Savvy Bridal was the perfect place for me to find my wedding gown. Although I was not expecting to fall in love with a dress that day, I absolutely did!! Plus, it was a great price for being a designer gown! Highly suggest visiting this lovely little shop to find your perfect dress!
Jessica Sent on 10/09/2015

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Imene and Savvy Bridal are absolutely amazing. The customer service is beyond what you can expect from any other Bridal Shop. Before my appointment Imene called me to talk to me about my budget, dream dress, and to let me know what to expect from my appointment. The moment we walked in the door that morning I was blown away. The store is gorgeous and over flowing with the most beautiful wedding gowns. Imene knows exactly what she is doing too. She put me in a gown that I originally told her no on...and it ended up being the dress! She had to force me to get out of the dress. Imene is amazing and has a wonderful selection of designer gowns at a very reasonable cost. Thank you so much Imene for all of your help in making my wedding day as beautiful as it was. Once I found my gown with you the rest of the day fell together.
Jeanetta Sent on 09/04/2015

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Savvy Bridal was the second bridal shop I visited in my search for a wedding gown. I had been engaged for three months when I finally started looking for a dress in my budget. I had searched through magazines and the Internet for something that would fit into my fairly small budget. At the time, I was working in the Midwest, far from my family, so I didn't have their opinion when it came to a dress, which made the task seem quite daunting. One of my friends from work came along with me to Savvy Bridal, and from the second we walked in, I felt at ease. Imene was so warm and welcoming, and really listened to what it is I was looking for. Having such a large window of time (2 hours) to browse through dresses really helped with the entire experience. After trying on several dresses, Imene pulled one off the rack that originally was not the style I was looking for. Immediately after trying it on, I knew it I loved it, but not having my family with me made the decision difficult to make. Imene was so patient with me, and I never felt pressured to purchase anything. After calling my family, I finally decided to make my purchase, and I am so glad I did! The dress she picked out perfectly reflected my personality and style- simple and classic. I am so thankful for how Imene helped me feel comfortable during the entire process, and I would highly recommend her to others!
Tiffany Sent on 08/24/2015

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Anytime I had a question I could email them and it would be answered right away. When asked for samples since I live across state, I got them immediately. Loved that the owner was on top of everything ! Very good company and chair covers were perfect ! We set them up ourselves, and it was so simple all of the guys did it and not one of us girls had to. :)
Angela Sent on 08/05/2015

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Imene from Savvy Bridal was amazing during my dress buying experience! I decided last minute to get a different dress so not only did she help me find the perfect dress for our wedding day, she helped me through the process of consigning my first dress that I didn't really ever like (the first one was not from Savvy). She was extremely helpful with both things. When I shopped for a dress with her, she was amazing at suggesting what would look good on my body type and thought of everything to make sure it would be a comfortable fit including having me sit the dress, taking photos at different angles, taking photos with different veils, and simply giving me her helpful opinion. If you are worried about buying a sample dress, I can say it was not a problem at all! The dress was in wonderful condition! She also recommended places for me to get the dress altered. Check out Savvy, you won't be disappointed!!!
Torri Sent on 06/11/2015

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It went for their Say Yes For Less Sample Sale and was listed for the VIP entrance time. Though there were many other brides the volunteers and owner still made sure you got the help you needed and I didn't feel rushed at all! It was a great experience overall and I got a beautiful dress that I normally couldn't afford! Thank you!!
User2131499 Sent on 05/13/2015

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Best experience throughout my ENTIRE wedding planning process at Savvy Bridal! Loved the girls there and how helpful they were in picking out a dress. Love the more affordable prices, and that you are the only one in the whole store. Such a charming place that I would undoubtedly recommend to anyone!!!
Sandra Sent on 05/13/2015

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I recently just got my wedding dress here about 2 weeks ago and i worked with Imene. Let me just say that Imene was absolutely outstanding. Not only did she know what she was talking about for each style of dress and the way it would fit my body type, but she was so sweet and made it all about me. She was just amazing and i cant get over how helpful she was. I ended up picking out the dress of my dreams thanks to her ! :)
Raelynne Sent on 02/08/2015

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My experience with Savvy Bridal was above all others! I cannot put into words how grateful I am for Imene and her genuine care. Imene created an environment that allowed me to find the PERFECT wedding dress! The ability to come into the boutique and have 2 hours to work with Imene in a one-on-one setting was truly beneficial. Imene had a vision, but allowed me to try on a variety of styles. After finding the perfect dress, Imene encouraged me to try on my top 2 dresses. Imene was patient as I tried on the dresses and came to a decision that was best for me! There was no pressure and I felt that through this experience I was able to choose my perfect dress! I would highly recommend Savvy Bridal to all brides!
User2030913 Sent on 02/03/2015

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I honestly can not say enough good things about my experience at Savvy Bridal. My entire experience was so special. It was not like going to a big bridal store. Imene gave me such personal one on one attention. She listened to my needs and my budget, and kept me right on target. I was able to get a designer gown that I would have never been able to afford at another store. It was such a unique find. I don't feel like I have a dress that I will see on any of my friends. I was also able to get a Vail and accessories that complimented my dress so well. They are beautiful!
Savvy Bridal is a gem of a store. I almost hate giving it such a great review because I would love for it to be my little hidden secret. But, that would be selfish, and every girl deserves to feel beautiful, and treated like a princess for this once in a life time moment. Thank you Imene for being so amazing to me and all of my wedding party. You created an experience that I will never forget! I can't wait for my big day now!!!
User2030737 Sent on 02/03/2015

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Savvy Bridal Boutique exceeded any of my expectations. I had the most wonderful experience here with Imene, the owner. It was a one to one appointment and she was very knowledgeable in dress styles for my body type. I could not be more pleased with the level and quality of service that Imene provided. She was personable and patient. It was a joy to be around an individual who greatly enjoys what she does! I ended up finding my dream dress for less and I can't wait to walk down the aisle in my stunning dress. I would highly recommend Savvy Bridal Boutique to any and every one!!
User2029664 Sent on 02/02/2015

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This store is amazing!!! An entire store dedicated to designer gowns at a sale price! We visited 3 other shops and did not find what we were looking for in my budget. I felt unimportant and ignored in other places. Imene knew exactly what to pull for me almost like she had known me for years. We had a great time having a private appointment with my friends and family. I found my dream dress and for less than I would have imagined! I'm greatful that I did not find anything that I loved at the other stores first, this shop is a gem! If you're looking for the dream bridal experience this is it.
Sarah Sent on 12/01/2014

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I highly recommend savvy bridal. Awesome services and awesome selection. Imene was awesome and I am so thrilled I got such a gorgeous designer dress for less. You have to go check them out.
Chrysta Sent on 11/21/2014

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I had an amazing experience at Savvy Bridal! I'm so thankful my Maid of Honor found this shop. Imene was amazing and made finding my dress easy. She provided many styles and options but specifically looked for a dress that would complement my body type. I found my dream dress for half the price. I highly recommend Imene and Savvy Bridal!!!
Libbi Sent on 11/09/2014

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Imene with Savvy Bridal was amazing! Spent a great amount of time helping me find the perfect dress! She was very professional and was very patient. I would suggest any bride looking for their gown to go see Imene!
User1839758 Sent on 10/01/2014

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I am so grateful to my mother in law for finding this awesome boutique! I was blown away by how much inventory they have. Designer dresses that are normally so expensive at a fraction of the cost. I fell in love with enzoani dress that retails for $3,400 in regular bridal shop but at Savvy bridal I got it for $850!! Imene is so awesome she kept me way under budget and wasn't pushy. I really felt that to her it's not about the sale but so much more about helping me find my dream dress! So grateful for this awesome experience. You must go to Savvy bridal!!!!
Bre Sent on 09/30/2014

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Imene is amazing. From the minute we walked into the store she was at our attention. You are the only one in the shop. 2 hours of uninterrupted dress time. She has hundreds of designer gowns, real ones, high quality ones, unlike some other store I have been to. The gowns at Savvy Bridal are all sample gowns from other stores. But you would never have know anyone else had tried them on. Everyone I tried was in pristine condition. She is so very knowledgeable about the right style for your body, proper alternations, designers. I never felt like I was being sold a gown, everything was at my pace. If you are a bride on a budget this store is a must!!! Thanks again for the fun time Imene!!!
Michelle Sent on 09/30/2014

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I've gone to my fair share of bridal shops in the last three months since I've been engaged. I wanted to try on diffrent Styles and really get a good feel of what looks good. After speaking with Imene and advising me to do my home work but to make sure to come see Savvy bridal before I commit to anything I was so glad I listened. Her inventory changes every week so it helps to know exactly what style you want when you go see her. my dream gown was a brand new $3,200 allure bridal gown that I got at the bargain price of $1,000. It's absolutely stunning and I know for sure I would of not been even shown that gown in all my other appointments because it was out of the budget. Savvy bridal is the best place in town. It's private and intimate I got to take my time and when I said yes to my dress I knew without a shadow of a doubt I would not regret it since my wedding isn't for another 8 months. Thank you Imene and thank you Savvy Bridal
Maura Sent on 07/26/2014

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I found my dream dress at Savvy Bridal. I had been to multiple different bridal salons in the Kansas City area and found a few dresses that I really fell in love with, only problem was the price. I couldn't justify spending that much on a wedding dress when the rest of the wedding was already adding up! I just didn't want to sacrifice my dream dress. So, I went only and started looking for a designer dress for less and found Savvy! I called and she was able to get me an appointment for the next day! I told her on the phone a little bit about what I was looking for and when I got there I was amazed at her selection and the quality! I didn't feel like I was going to have to sacrifice style or quality, but I knew I would get a great deal! She let me look through the racks on my own, but in the end she pulled the dress that I fell in love with. It was just perfect and something I didn't even know I was looking for! Best part is it didn't break the bank.
I loved my experience at Savvy Bridal and would recommend to any bride to go in a see what she can do for you!
User1654453 Sent on 06/09/2014

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I was so happy to find Savvy bridal! I was very impressed with the HUGE selection of dresses and personal attention I got. The dresses ranged in price to fit any budget. The owner even gave me some referrals to other wedding vendors (caterer, cake, make-up, photographer) which worked out fantastically for me! I have to credit Savvy Bridal with making my wedding day a dream come true!!!
Kortni Sent on 02/18/2014

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I could not have had a better experience anywhere else! Imene is sooo amazing! She got my style right off! She makes you feel so special (which that's how you should feel)! I fell in love with every dress I tried on! It was a tough decision, but in the end, there was that one dress that made me feel absolutely stunning! That I could envision myself wearing on my wedding day! This is the place to go!! I wouldn't trade my experience for ANYTHING :):)
Shealyn Sent on 10/12/2019

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Absolutely Perfect!

I booked a last minute appointment today, on a cancelation. Bobbie was wonderful to work with! She listened to my concerns and wants, and found perfect matches. It was perfect!
Allison Sent on 08/03/2018

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Savvy Bridal was a great place to pick out my wedding dress! I had tried some larger stores out before this and felt a bit rushed, but at Savvy, they had all the time in the world to help me! The store is adorable, and I was able to look at a lot of different styles of dresses. I could not have been more happy with my dress, and it was reasonably priced. I'm telling all my engaged friends to come here! Only thing to be aware of is this place is appointment only, you can't just walk in.
Sarah Sent on 04/13/2017

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I went to Savvy Bridal with hopes of finding THE dress. My appointment was with Imene who went above and beyond to help me find something I would swoon for. Unfortunately I was unable to find a dress that I loved, but the outstanding service I received blew my mind. Brides are stressed out as it is, to find someone who is happy and willing to help is very refreshing. When I informed Imene that I had found my dress elsewhere but was still in need of a good seamstress she was first and foremost excited that I had found a dress and was happy to give me a referral for alterations. She made me feel like she genuinely cared about finding the perfect dress as I did. Even though it was a little pricey I would still recommend this shop to anyone who is looking to buy off-the-rack for their wedding!
Aliuwa Sent on 06/26/2016

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I absolutely loved the experience at Savvy Bridal Boutique. They set up an appointment for a hour and a half and it is only you in the store with your consultant. This really made me feel relaxed and that I could go at my pace choosing my dress and my family and I enjoy the experience. There's was no pressure to buy. My consultant Jessica was very knowledgeable, pleasant and understanding. They worked with my budget and I am walking away with a beautiful dress under $1000. I remember reading the reviews before make my appointment and thought to myself this place sounds great. ...and it really was. I highly recommend checking out their inventory and if you seed something you like but it
Lori Sent on 07/07/2014

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The shop was adorable. Imene was super friendly and attentive. And, of course, the prices were unbeatable.

One thing I will say, however, is be wary of the technical aspects of it, i.e. payment processing, tax, etc. And if you pay with cash, ask for a receipt. There was a misunderstanding with the tax being charged on my dress, and she calculates it by hand. Mistakes happen, yes, but that one little thing kind of ruined the experience for me.
Leanne Sent on 08/06/2018

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I first saw the dress of my dreams at a bridal show that Savvy had a booth at. I just had to have it! Not knowing it was store that sold dresses off the rack I made an apt for a few weeks after the show (first available apt) . Imene saw how much I loved that dress and said to me- "that dress will not be there in a few weeks, I know it" She offered to let me come in next day even though they did not have any available apt times. She fit me right in around closing so I could at least try it on. Well that dress was everything I could have hoped for- only problem...I came right after work, in my nursing scrubs, hair up and without anyone except my sister who also rushed to meet me there. I missed my "say yes to the dress" moment I wanted so badly. I put a deposit on the dress (only negative- its 50% so I was a little pressed to come up with that much cash on the spot) and Imene happily arranged for me to have another apt that Saturday to try the dress on again with my mom and best friend present. Even though I technically already purchased the dress it was so nice to have that moment with my mom, sister and friend. When I went to pick up the dress I was a little surprised I got charged for the bag it came in, so between that and the 50% deposit I had a few "shocked" moments. However getting a designer dress at half off quickly wiped those "shocked" moments away. Coupled with the absolute hospitality I received from Imene and her genuine desire for me to happy in that dress (It was the first dress I tried on so I was slightly hesitant putting that large deposit down) Fast forward 6 months- and I cannot wait to wear that dress at my wedding. I would recommend Savvy to any bride with any budget. The store is just delightful and the team is awesome. Not your typical "off the rack" experience.
Emily Sent on 02/14/2017

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Great ladies work here. Not a huge selection in my size, but still found my dress here! They were accommodating even though I came in on the later side, somewhat close to closing time.
Leanne Sent on 01/26/2016

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They had a lot of wonderful choices in my price range. I ended up walking away with a $1400 dress but only paid $106. I was a little disappointed that they tried to talk me into getting a tailored but I guess that is just the way of the business. I tried it on for my aunt who tailors and she said there was zero work to be done. Anyway, if you're on a budget, I definitely recommend checking out their one day sample sales.
Katie Sent on 08/30/2015

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I visited a sample sale at Savvy Bridal boutique. The prices were amazing, and the service was just as well! I will definitely be recommending to everyone!
User1945940 Sent on 12/01/2014

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Imene was great and I couldn't believe it but I found a dress in less than an hour that I fell in love with. It was the first place I officially tried on dresses at and she let me try on just about every style and I came back to the second dress that she had me try on. Thanks Savvy for helping me prepare for my big day!
Robin Sent on 02/10/2018

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The dresses were beautiful, the boutique was adorable, the staff member (Bobbi) that helped me to pick the dress was amazing! But......when I went back & paid off my dress my interaction with the Owner left a bad taste in my mouth! On my way back home i realized that the owner didn’t give me back the right amount of change, so i gave them a call. I let her know that it wasn’t really a big deal & that I was too far to turn back, but that I just wanted her to be aware that she didn’t give me all of the money that I was due back. She got an attitude & suggested that I call it even, stating that the bag that my dress was in costs $20 & that she did me a favor by giving it to me (even though I didn’t ask for it & even though the dress was placed in that bag as soon as I put the down payment on the dress at my appointment a week earlier by her staff). It really just put a bad taste in my mouth & left me wondering how she was getting an attitude with me when i was the one who got cheated out of some money. The owner needs to brush up on her customer service skills!!!
Stephanie Sent on 04/02/2020

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Got my dream dress

We set up 3 different appointments here to find the perfect dress and they accommodated everything I wanted to try on. We picked this bridal shop because they had in store alterations but ending it all we had to take my dress elsewhere. My dress was perfect, the price was perfect, just didn't like having to alter elsewhere and pay more than half the price of the dress.

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