Savannah Riverboat Cruises Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.6 out of 5 rating4.6
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Flexibility 4.5 out of 5 rating4.5
Awards
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Featured
Steven Sent on 11/25/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Georgia Queen Amazing!!!
Choosing Savannah Riverboat Cruises for our wedding was one of the best decisions we made. From the moment we stepped onto the boat, we were enchanted by the picturesque setting. It offered a breathtaking backdrop for our special day.
The staff at Savannah Riverboat Cruises were exceptional. Their professionalism and attention to detail were evident at every stage of planning. They were accommodating, understanding, and went above and beyond to make our dream wedding a reality. Their expertise and guidance throughout the process were invaluable. A big shout out to Captain Mike who officiated the wedding and did a spectacular job. Rebekah did an amazing job answering all our questions and helping coordinate the wedding.
The facilities were top-notch. The venue offered a variety of spaces for different parts of our celebration, from a charming outdoor ceremony area to an elegant reception floor.
One standout was the culinary experience. The catering was exquisite, impressing our guests with a delightful array of dishes that catered to various dietary needs. The presentation was impeccable, and the quality of the food surpassed our expectations.
Furthermore, the seamless coordination between the venue's team and our vendors ensured a smooth flow of events on the day. Everything ran like clockwork, allowing us to savor every moment without any stress or worries.
In conclusion, Savannah Riverboat Cruises exceeded our expectations in every aspect. It provided the perfect setting for our magical day, and we're forever grateful for the wonderful memories created there. We highly recommend this venue to anyone looking for an unforgettable wedding experience.-
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+2 photos
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Quality of service
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Mary Sent on 05/31/20255 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
May 27,2025
Rebecca and staff on the Savannah River boat cruise were easy to communicate
With Emails and text messages were promptly answered. I actually planned the whole wedding for my daughter over the phone or emails . This is the easiest wedding venue I have ever worked with and I have planned 3 of my daughter’s weddings one at an Atlanta hotel another in Athens Ga , The staff were very kind and organized. Everything fell into place It was a very enjoyable experience. The food was great. Many of our guests commented the fried chicken was the best they have had in a long time. Shrimp and grits and peach cobbler were also delicious! And I have to recommend Wendy’s Cakes. The best strawberry cake ever!
Thanks to all who made this event so enjoyable for our family .
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Morgan Sent on 05/13/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent!! We had an awesome time!! So much fun, the bus set was gorgeous, food was delicious, and they were very friendly as well as accommodating!!
We had an excellent time on our sunset cruise!! We had our wedding reception dinner, and it was wonderful! The food was delicious, the service was amazing, and the views were beautiful! We danced and ate!! Could not recommend the sunset river boat cruise enough! Thank you!!! ❤️❤️❤️ -
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Emily Sent on 01/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elopement Wedding
My now husband and I had an elopement package for our wedding through Savannah Riverboats in October. Rebekkah, the coordinator, was very helpful, responsive, and over all bestowed us with excellent customer service. Very beautiful wedding from the Savannah sights at the top deck of the boat for the ceremony; to the dining rooms. They even put us in the dining room with the live band! We thoroughly enjoyed our entire experience. The entire wedding and reception was magical and more importantly, stress free! -
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Andrea Sent on 10/05/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Wedding Experience
We had the best time on the Georgia Queen. We had a wedding elopement and everything went amazing. It was so beautiful and we all had so much fun. I 100% recommend checking out the riverboat if you plan to get married!-
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+7 photos
Savannah Riverboat Cruises's reply:
Thank you so much for your kind words, Andrea! I loved working with you on your Elopement and wish you both many happy years! -
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Stacey Sent on 09/21/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Georgia Queen Riverboat in Savannah, GA
Our daughter was married on September 10, 2022 on the Georgia Queen Riverboat. Our coordinator, Rebekah Watts, was extremely professional, knowledgeable, and responsive. Our experience with the Georgia Queen was wonderful and we give a great deal of credit to Rebekah for this positive experience. Our family would highly recommend use of the riverboat for a wedding or for any other occasion.
Stacey Rucker
Martinez, Georgia -
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Megan Sent on 09/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
White Wedding in September
My husband and I are very pleased with the outcome of our wedding aboard the Georgia Queen Riverboat. The boat itself is a great venue for a wedding of 140 people or less. Our guests loved that we had our ceremony and reception on the riverboat because it’s fun and something different!
We are grateful to the crew and staff that helped us pull off a wonderful wedding. We want to especially thank Rebekah Watts for everything she did to make our experience all that it was. Rebekah became our wedding coordinator for the boat about midway through our planning process. The previous boat coordinator was not adequate to help us plan and prepare for our wedding. But Rebekah stepped in and changed our initial experience for the better. She is polite, kind, prompt, professional, and very good at what she does. Without her, I’m not confident we would have had quite the positive experience that we did. The head chef, Jamie Carver was exceptional and everyone raved about the buffet food. He personally made sure my husband and I knew that he was there to help us and our guests - he even cut our cake! The Captain, Mike North, who married us was so nice and performed our ceremony flawlessly. He even let us get some photos in the wheel house! So cool.
If we were to change anything about our wedding, we might have hired a DJ outside of the boat.
Overall, our guests were happy and we are happy. Thank you Savannah Riverboat crew & staff! We would highly recommend the Savannah Riverboat cruises for a wedding, private party, or any celebration. -
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Debbie Sent on 09/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding and reception
Our wedding and reception was beautifully handled by Rebeka and she always let us know that she shared every bit of information with her team.
Rebeka handled our specific needs very professionally, calmly and so very nice with us.
She was very open to any of our suggestions and was completely honest about what would be done and what could not be done.
All the staff on board from the chef who always spoke to us and his food was delicious! The waiters, waitresses that came around to our tables to check if we needed more drinks, water or sodas were very kind and thoughtful. Bartender was very attentive to what people wanted to drink.
It was just beautiful all the way around and everything came together so nice.
Thank you to each and everyone of you for all of your hard work and compassion and understanding our needs.
You made everything seem so magical! You’re the best!-
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+4 photos
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Nona Sent on 12/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful time
We had an amazing night for my reception in the Nook Room. Staff was amazing, food was amazing. Everyone enjoyed their time on the Riverboat.-
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+5 photos
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Jill Sent on 10/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My partner and I were very pleased with the service provided by this venue. They were great with email communication for a destination wedding, there were no surprises with the final balances, and they made making changes to the menu, etc very easy. My ONLY complaint, is that they had staff members going table-to-table during the reception trying to sell the souvenir boarding photos to my guests during dinner. We had specifically declined that package upgrade during our reservation process and I thought it came off as tacky that my guests were being solicited to make an additional purchase. Other than that, the value is great, the food is amazing, and the staff took care of EVERYTHING. Would absolutely recommend this venue! -
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User2572360 Sent on 04/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When my son and future daughter in law decided on a destination wedding, I knew I was in deep trouble. Finding a place in your home town is stressful enough. But having to find a place you have never been I thought would be impossible. I wanted something memorable, fun, and entertaining for all ages. So to the internet I went. I found Savannah River Boat Cruises. I called and spoke with a wonderful woman. (Who was from Knoxville, my home town). Ms. Bridwell informed me of everything they had to offer, the cost and everything that would be needed to accomplish our event. Every month to the day she followed up to make sure everything was going to be to our liking. Even the day of our rehearsal dinner, she called and said everything was on schedule. She was there waiting on us as we boarded. Everything from the cruise, the food and the staff was exceptional. Our waiters Charlie and Peter waited on our every need.. Plus threw in their blessing to the future newly weds.
If you are in need of a venue for a wedding or rehearsal dinner. Give them a call. You will not regret it. -
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User2432925 Sent on 11/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hosted a "First Christmas" wedding shower on the second deck of one of the riverboats. Bailey is an exceptional coordinator. She was attentive to my needs and made the event enjoyable for all guests, inlcuding the hosts! The food was delicious and the crew was delightful. I would happily work with all members of the Savannah Riverboat company again. -
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Karen Sent on 11/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I thought the Riverboat was a perfect place to have our Son's rehearsal dinner, since most of the brides family and attendants, were from out of town. We had our Son's rehearsal dinner aboard the Savannah River Queen, on the upper deck in the VIP Suite, which we were able to have up to 36 people. We met with Bailee, our Events coordinator, who helped us with all of our decisions. We sat down and planned the menu with her and wanted to include seafood as well as a few Southern dishes. The food was absolutely delicious. Carved Prime Rib, Shrimp and Grits, Conch Fritters, Fried Chicken, Savannah Red Rice, Mac and Cheese, Collard Greens, Seasonal Fresh Vegetables, Salad and for desserts, Banana Pudding, Turtle Cheesecake, Peach Cobbler and Fresh Fruit. The employees set it up so nicely, from the buffet, to the tables with linens. We did not have to do a thing. We were able to get access to the room a couple of hours before our guest had to be there, to decorate. We loved being able to step out on the deck as the ship was going down the river to enjoy each others company and get to know everyone. With most everyone traveling to get here, it was a way for everyone to relax before the wedding, the next day. The weather was perfect, the food was perfect , and it could not have been any easier for us. We were able to entertain and not worry about a thing. Bailee and the crew took care of every detail. I would do this all over again in a heartbeat. -
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User2227328 Sent on 07/15/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had our wedding and reception aboard the Georgia Queen! Couldn't have asked for better! Bailee was the BEST at helping plan the wedding and coordinating the day of. We didn't want to leave the boat we were having such a good time! We planned the wedding from out of state and this was by far the best way to have a wedding where your guests are entertained and the details are taken care of for you. We will be going back to celebrate our union aboard the GA Queen! -
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User2150293 Sent on 05/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bailee was our coordinator for my daughter's wedding and she was amazing!! Everything was in high standards, the food, the pics, Lucia our server most of all Capt. Thornton!! Five stars!!! -
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Carmella Sent on 04/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding coordinator Bailee was amazing. I told her what my vision was, and she made it happen! -
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Amanda Sent on 11/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
LOVED working with Ashley at Savannah Riverboats! Our guests had a blast as we danced up on the top deck. The food was amazing, and they worked with our DJ to make our experience even better. Loved our friendly bartender, and we can't wait to go back and visit again. Highly recommend! -
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Heather Sent on 10/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a ceremony and reception at this venue. It was amazing to have several things done for us since we did a destination wedding (we are from Florida). The food was amazing and the DJ was great. Anna (our contact/wedding coordinator) was sweet and accommodating. -
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User1652392 Sent on 06/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anna Swanson was formidable. I kept asking myself why people stress over planning a wedding, then after the wedding I realized...not everyone had Anna as their planning coordinator and not everyone got married at Savannah RiverBoat Cruise. -
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Chrystal Sent on 06/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our destination wedding and brunch on the boat and it was perfect!! Anna, the wedding coordinator really made our wedding so memorable for me and my guests. Can't wait to go back to savannah and then the riverboat on our one year anniversary!!! Oh and the food was so good too!!!! The captain married us and it was the perfect final touch. -
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Frankie Sent on 02/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We originally thought about a beach wedding, but we are very glad that we decided on a “last minute” elopement on the riverboat. Captain Carl performed our ceremony, just the two of us, with Anna capturing the moment, right before everyone began boarding for the beautifully decorated Valentine cruise. We were so excited! Anna was wonderful, the DJ was fabulous and the food was delicious. We loved everything! -
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Anne Sent on 12/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughters wedding was not on the boat but we had the reception here . Food was amazing. DJ was very good. Service was wonderful. My guests had so much fun they didnt want to leave. I would recommend it to anyone. -
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Yasmeen Sent on 11/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I really enjoyed the opportunity to have my wedding on the Savannah Riverboat Cruises- "Georgia Queen". I could not have been any more satisfied with this vendor. The event planner "Anna" was great! They provided great services. They have different options to best meet your desires for whatever kind of wedding you want. I loved the Elegant Ceremony Wedding package! The price was very reasonable. And it was worth every last dime. The dinner menus options were another plus. We chose Savannah on my mind which included fried or backed chicken, bourbon glazed peach pork lion, collard greens, Savannah red rice, macaroni & cheese, plus more, just to name a few. The food was cooked to perfection! Good job Savannah Riverboat Cruise Chefs!!! Food and service was great! Then there was the DJ, he was a character that made the reception so much fun. He made jokes, he played music that kept the crowd. He was easy and fun to work with. With that being said, "Our Wedding Rocked!" Thanks Savannah Riverboat Cruises for making it possible!!! -
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User1374849 Sent on 10/11/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision we made was having our daughter's wedding reception with Riverboat Cruises in Savannah. Everything was great.Savannah Riverboat Cruises's reply:
Thank you so much for taking the time to review us. It was truly an honor to host your daughter's wedding! Best wishes to the new bride and groom!! -
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Diana Sent on 10/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very pleased. Staff was great -
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Dwan Sent on 10/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We enjoyed the experience. Our guest were very pleased with the venue. The staff were all professional and great to work with. Reservation arrangements were excellent. Communication was excellent too. I would definitely refer others to this vendor and can't wait to visit this venue again!Savannah Riverboat Cruises's reply:
Thank you Dwan for your recommendation! -
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Harold Sent on 10/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anna Swanson was the person that I contacted when we decided to have a river Boat wedding ,She made everything happen just a planed . I would recommend her to anyone that was going on a riverboat cruse .
Savannah Riverboat Cruises's reply:
Thank you Harold. It was a pleasure working with you and Ana to make your wedding weekend just as you wanted it. -
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Katie Sent on 10/09/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved having our rehearsal dinner on the River Queen! It was a pleasure working with Anna and all of our guests enjoyed themselves! -
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User1340109 Sent on 09/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding planner Anna Swanson was AWESOME!!! Even my family who met her just on the day of the wedding thought she was so kind and cool!! I would recommend her to everyone who decides to have their wedding on the riverboat cruise she fantastic!!Savannah Riverboat Cruises's reply:
Thank you so much! We love what we do and making your day special is what we are here for! -
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Penny Sent on 09/18/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I was very satisfied with savaannah riverboat company. Anna and staff were wonderful. The service was great! The food was awesome! Our wedding was beautiful. We couldn't have expected anything more. Thank you team!!!!Savannah Riverboat Cruises's reply:
Thank you very much Penny! Congratulations on your 1st anniversary!! -
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Eyra Sent on 09/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anna was GREAT and I will recommend without hesitation. I live in texas and planning my son's rehersal dinner in Savanna without knowing the city was a challenging task, but Anna Swanson really made the difference. Thank you!!Savannah Riverboat Cruises's reply:
Thank you for your recommendation Enya. We enjoyed meeting you and working with your sweet family for your son's wedding! -
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Terri Sent on 03/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anna & Staff are absolutely fabulous. It rained the morning of our wedding and the event was moved indoors and it was absolutely beautiful. I highly recommend Savannah Riverboat Cruises. We received top notch service from the beginning to the end. I didn't have to worry about food, decor, DJ, or floral. The all inclusive price and being near the water was truly a blessing. If you want a stress free wedding the Riverboat is the best place. I am still in amazement as to how smoothly everything went and the genuine love we felt from Anna & The Savannah Riverboat staff.Savannah Riverboat Cruises's reply:
Thank you Terri! Congratulations again, and may you and Gurdine have many years of wedded bliss! -
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Nakeia Sent on 05/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nothing but satisfied with my service with savannah riverboat company. My guest LOVED the reception. Karla was amazing to work with and really made my vision come to life. The food was great. Dennis and the rest of the staff where more than helpful. Many of my guest say that was the best reception they have been to.Savannah Riverboat Cruises's reply:
Thank you! We are glad your guests will remember your wedding for years to come! -
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Melissa Sent on 07/26/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding reception aboard the vessel. We couldn't not have expected anything more! Our group charter consultant Christie was simply phenomenal! She answer every single one of my millions of questions with a professional and prompt reponses. When aboard the ship the crew was simply a pleasure. They were helpful, professional but most of all kind. Being the bride, they helped calm my nerves and allowed me to simply enjoy the day. Several of our guests left the ship saying "This is the best wedding I have ever attended!" Wow! That is a tribute to the crew of the Savannah Riverboat. I would defintely recommend booking this ship for your next wedding or special event!! -
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Krystal Sent on 11/19/20134.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anna was awesome. Every thing turned out lovely. -
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User1395549 Sent on 10/23/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We had an excellent time! Having my wedding on the Riverboat Cruise was so much fun!! Anna went above and beyond to help me & I can't express how much that meant to a stressed out bride! My only complaint was two of my guest went downstairs and got something from the buffet. Not all my guest got the memo that it wasn't included. Not easy to put that on the invitation! Instead of discretely telling me, the staff confronted my guest & ended up charging them for 4 (not 2) for full price cruise tickets. All my guest's tickets were already paid for so worse case, they should have been charged the difference to cover their plate. Just wish it had been handled a little better. Overall, it was a great experience! -
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User1407765 Sent on 10/29/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Anna and the Savannah Riverboat Company staff made my reception and overall wedding day a picture of perfection! I would recommend them to ANY one that asked! Affordable, romantic, classy, and amazing food/costumer service. -
Quality of service
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Joseph Sent on 10/10/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
My wedding was handled in a professional manner and there were absolutely no hiccups. -
Quality of service
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User1372246 Sent on 10/09/20134.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Anna was delightful to work with right from the start. When the young person she helped us find to take some snapshots of the wedding / wedding party had a last-minute issue at home, Anna stepped up and took photos for us, and did a lovely job! We wanted a small, simple, worry-free wedding and this was easier and more memorable than we could have imagined. -
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Sherrie Sent on 04/14/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Cristie Connell, the person who assist me in all the preparation for the boat is very accomodating. She is very professional and never gave me a hard time. My dream wedding came true because the RiverBoat Cruise let me plan my wedding without any weird restrictions! We really enjoyed our time and it was worth the money we spent :) -
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Melissa Sent on 05/18/20244.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
A Classic Savannah Welcome Event
We used Savannah Riverboat Cruises for our Welcome Event for our wedding weekend. We had a table of ~25. Not being the main event of the weekend, I need something easy and I wanted something that really vibed "Classic Savannah".
Savannah Riverboat Cruises, specifically Rebekah, delivered across the board. The pricing and booking were straightforward. I did not have a large number of choices to make and everything I had to do was easy.
My guests enjoyed the cruise. The food was good (not easy to do on a boat!) and there were options for everyone. The sunset was nice and the views were decent. A very relaxed environment where everyone is there to have a good time. The length of time was perfect.
I have taken off one star for 2 reasons. Neither of them should be deal breakers for you but are something you might want to think through in advance. The first is that most of our guests had finished dinner before the boat pulled away from River Street. For a "dinner cruise" there was something of a question of "what now". Learning: do not feel obligated to board right when boarding starts.
The second was that the waitstaff had very little plan for how to split up the drink bill between 25 guests. I was told at the end they would call out the drinks and split up the bill, rather than make separate checks as they went along. This works fine for 6 people, but not for a large group. Particularly, when that group is scattered all over the boat because they finished dinner early.
We enjoyed our cruise and would recommend it for a casual event or a date night. -
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Lauren Sent on 09/26/20164.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
This was an amazing vendor for planning a wedding out of state. My wedding coordinator was Bailee and she was extremely responsive and helpful. She coordinated my flowers and wedding and grooms cake with local vendors. She was also very helpful with giving suggestions for hotels for my guests and for rehearsal dinner options. Bailee did an amazing job on the day of the wedding creating my dream vision with the decorations, with very little direction from me. I couldn't have planned a wedding while being a full-time student without Bailee's help.
I had so many people tell me that our wedding was the best one they had ever been to! It was such a great time, and people really enjoyed being able to go onto the deck of the boat to cool off from dancing. The food on the Riverboat is phenomenal and we received so many compliments on the food. I would highly recommend the shrimp and grits, fried chicken, and squash casserole especially. The food value for the price that you pay is great. I would suggest a riverboat wedding for anyone looking to get married in downtown Savannah.
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User1847411 Sent on 07/22/20144.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
We wanted unique and simple and from my first email to Anna at Savannah Riverboat Cruises I have been impressed. Our wedding doesn't take place until September but I have felt no stress because they made it easy from decorations to menu it took me less than a week to make decisions! Thank you for taking the stress off me during the engagement and letting me enjoy the time leading up to our special day! -
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User1451429 Sent on 11/24/20134.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3 out of 5 rating3.0
There was a few things we were suppose to get like a glass of champagne and two glasses that we didn't receive but other than that I'm so glad we had anna there to be the leader
Savannah Riverboat Cruises's reply:
Thank you for taking the time to write a review for us. We sincerely apologize for you not getting the bottle of champagne and keepsake toasting glasses on your special day. You were refunded due to our mistake. Congratulations to you both and we wish you nothing but happiness in the years ahead! -
Quality of service
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Lee Sent on 09/16/20134.2 out of 5 rating4.2
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Quality of service 3.5 out of 5 rating3.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 3.5 out of 5 rating3.5
The staff were wonderful, the food was excellent. There was a problem with the configuration of the tables causing congestion in serving of food. I may have contributed to this issue by not making myself clear on how to set the tables up. This did cause a problem, but over all everything was wonderful. This was a rehersal dinner, not engagement party, just using most closely related choice.Savannah Riverboat Cruises's reply:
Thank you Lee. We appreciate your feedback and enjoyed having your rehearsal dinner aboard the riverboat. -
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James Sent on 06/03/20144.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
I don't really care to fill this part out, but it won't let me hit submit unless I have 30 characters in this box. -
Quality of service
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User1962453 Sent on 12/10/20143.7 out of 5 rating3.7
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Quality of service 2 out of 5 rating2.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 2 out of 5 rating2.0
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Flexibility 4.5 out of 5 rating4.5
We had a good time but were not impressed with the food. We all got sick the next day and we were also expecting prime rib and we hot roast beef instead. -
Quality of service
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User1924414 Sent on 11/16/20143.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Perfect for any size wedding reception. We did not have to worry about anything. Food, space and DJ were all included. -
Quality of service
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Rebecca Sent on 07/19/20103.3 out of 5 rating3.3
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 2 out of 5 rating2.0
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Flexibility 0.5 out of 5 rating0.5
I loved the boat manager! And April our server! Awesome!
However, the DJ- Joe does not need to do weddings... He did not call me back to discuss details, did not follow what I wanted (fogetting to have us cut the cake!), and his personality for his chosen profession was less that desired....
He was a disappointment and stressed me out.
I had called for weeks to speak with my DJ and was finally told I was to get David, but I got Joe. I was not happy with Joe.
Savannah Riverboat Cruises's reply:
Thank you for your response. We have a different DJ that now does weddings for us and he is wonderful - very interactive and will make sure guests have a great time! -
Quality of service
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Meg Sent on 11/13/20151.5 out of 5 rating1.5
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 1.5 out of 5 rating1.5
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Flexibility 1 out of 5 rating1.0
We spoke to the bar manager and stated having a craft beer selection was a make or break for us. We were told if we let him know we could have whatever we like as part of our open bar. 4 weeks prior I provided the beer list to the wedding coordinator. After several "so sorry for the delay" emails, I was given a price quote for purchasing the beer less than 2 weeks prior to the wedding. We were quoted 8x what we were paying for the same beer at our cocktail hour and we were not allowed to take or return unused portions. I talked them down to $8 per beer. The menu was to be completely gluten free due to Celiac disease in my family. Regular rolls were served making some sick and others go without due to lack of signage or servers to explain which items were safe. The DJ was terrible. He played covers of almost every song we requested and repeated several songs we didn't request. He did not lead any line dances as we had requested. The most disappointing fact was realizing these people are simply sneaky crooks- our original contract we were to have 2 gluten free cheesecakes served. On our final contract, which was emailed to me days before the wedding as a receipt, she intentionally omitted the cheesecakes from the 8 point font summary of the menu on page 2. I missed this and so we didn't receive the cheesecakes. Also, they don't tell you if you would like the additional 2 hours of cruising they charge you for a minimum of 75 people, not per guest as they will tell you at your initial meeting. When I attempted to address my concerns i was met with a response of too bad, so sad. Be careful if you use this company, they WILL cheat you and wait until you're super stressed with last minute details to change things. Document everything because they'll say anything to get that initial contract. Finalize everything prior to the 45 day cancellation if possible. -
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Angie Sent on 10/27/20130.6 out of 5 rating0.6
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 0.5 out of 5 rating0.5
My husband and I honestly feel like getting married on your boat was the worst mistake we have ever made! If was very disorganized, expensive, impersonal, food was horrible and wish we could go back and redo our wedding! We did not get what we paid for...we were suppose to have a band, that couldn't play due to rain earlier in the evening... the DJ was not involved in our wedding at all. We had to ask for the songs we put on the song list to be played! We were back at the dock and the bouquet/carter toss had never been done..no band, the dj sucked, the food was horrible, and the captain messed up our vows (because of this we were refunded a measly $500)...did not get to do our sand service....theres honestly nothing good I could say about our day and feel we were cheated on a wedding that should have been great! Horrible memories and regret fill that day!
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Quality of service
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