Sarah Heppell Photography Reviews
Reviews
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5.0 out of 5 rating
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Fantastic
37 reviews
Recommended by 99% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.9 out of 5 rating4.9
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Dana Sent on 09/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Incredible photos, even more incredible humans!
We can't recommend Sarah and her team at SHP enough as your wedding photographers (or really... for anything!) Having the included engagement shoot was the perfect touch, as we got to meet Sarah and Tim and get comfortable taking pictures and get to know them so by the time we reached the big day, we were so excited to see them and knew everything was going to be perfect! They do an incredible job of capturing all the photos you expect like the family photos/wedding party/etc. but also the fun photos that capture the nuances of what makes each couples' perfect day individually special! They're also so well organized, great communicators (especially since we were planning from 300 miles away in Boston), and turned around sneak peek photos in just a few days! We're so excited to see the rest in just a few weeks and have an excuse to see and hang out with them again! Hire SHP! -
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Dana Sent on 09/06/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Incredible!
The search for a wedding photographer stops with Sarah Heppell Photography. Whether you are aiming for elegance or something unique and out of the box, this crew will fit any wedding vibe and create an incredibly professional, thoughtful, and enjoyable experience. When we first met Sarah she invited us to her vibrant studio where she had us share our story with her and immediately it felt like we were chatting with an old friend. From there Sarah and Tim adventured around Green Lakes with us for our fun engagement shoot, we chatted over lunches, Sarah was quick to respond to any questions we had along the way, and she never left our side when we had to postpone our wedding. Leading up to the wedding and with our input in mind, SHP had thoroughly planned every detail and shot they wanted to capture. Additionally, they coordinated with our other vendors so that no one missed a beat the day of the wedding. Finally, Sarah and Jenn had the sweetest reveal party with us where they shared our stunning photos, incredibly thoughtful blog post, and album!
Sarah, Jenn, and Tim spent our entire wedding capturing all the special moments that we will have for a lifetime, and we cannot thank them enough. It is evident how much the SHP team genuinely cares about all their couples and how dedicated they are to help make these once and a lifetime events go off without a hitch. We are beyond grateful for not only their high quality work but the friendships that we have made with them. We would recommend them to anyone in a heartbeat. Thank you SHP!!! - Dana & Matt -
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Agrippina Sent on 10/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing photographer, best investment ever
Sarah and her team were amazing- professional, friendly, super supportive. They had their vision but were also very accepting of our ideas. They made our day go smoothly and made sure we take all the shots on the list we put together.
Coming up to the wedding, Sarah was very thorough and made sure we thought about everything.
The pictures came out absolutely beautiful. I have been looking at them for a week now and can’t get enough. They have captured the mood of the day and the love in the air, pardon my newlywed sappyness.
Sarah and her team are worth every penny. They will make your day special, they will give you something to remember your wedding perfectly for the years to come, and they will show you how beautiful you can be when you are happy. Even when you are ugly crying while walking down the aisle.
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Connor Sent on 09/29/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Photographer and Best Friend
Sarah is legit the best human ever. There are so many things, so I’ll try to hit on a few to save some space.
1. Sarah gets to know you both as a couple so well. She offers an included engagement picture session. Not only is it great to have these pictures, but it lets Sarah get to know you both and for you both to get to know Sarah. What this did was make us uber comfortable with Sarah on the day of the event. It felt like we had known each other for years already
2. Sarah and her team coordinate extremely well with your other vendors. We were worried about each vendor dominating our time, but Sarah and her team were so professional and all the coordination happened without my wife and I needing to “get the kids to play nice in the sandbox together.”
3. Her shots are stunning - absolutely amazing. She does dance scenes, candids, landscapes, detail shots, the whole thing just so beautifully.
4. Her process is really easy. She uses a lot of online platforms that make it easy to schedule, pay invoices, fill out forms, etc.
5. She is a blast to be around. 100% guaranteed you will have fun with her.
Go with Sarah!!! You will not regret it! -
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Luciana Sent on 05/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Great experience!
Sarah did my brand photography and she did an amazing job. She was prompt, gave me an itinerary to follow, was very organized, and delivered the photos very quickly. I was very pleased with her service! -
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Christine Sent on 08/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Can we give 10 stars? Not sure we can say enough how much we loved working with Sarah and her team. I’m sad to not be in constant contact now that our wedding is over!! We are thrilled with our engagement photos and are on pins and needles to see the magic she captured on our wedding day. Sarah and her team are absolutely amazing, got our personalities, what worked and what didn’t. She was quick and not at all in the way. Our guests even commented on how wonderful they were!! If you ever need an event photographer do yourself a favor and hire SHP!! Thank you to Sarah and the SHP Team!! - the Hudsons -
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Megan Sent on 12/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the beginning, Sarah was so responsive with e-mails and questions and helping us decide which length package would be best for our wedding day. We moved across the country after we had booked Sarah, but we kept our venue and date in New York. Sarah was extremely helpful. Throughout the entire planning process, she answered questions, responded quickly, planned the timeline, gave tips for what would make the wedding day run smoother, suggested vendors, all in a completely professional and super friendly manner! We had purchased a package that included an engagement session, which we did not get to do before we moved. She offered to fly out to get pictures in Washington. For her to offer this meant the world to us, and it shows that she truly cares for her clients and goes above and beyond for them. This is something you won’t find with any photographer. Unfortunately, it did not work out to have her fly out, but the fact that she offered says a lot for who she is as a businesswoman and photographer.
We received so many compliments from our guests about Sarah and her team. They were fun, professional, punctual, and amazing to work with. This was truly the best investment we could have made for our wedding day. And why? Because after all of the planning and stressing and dancing and laughing and the actual wedding is over, what is left? The pictures. We are so happy our wedding was captured by her team, because they truly cared about our day. They did not make us feel like this was just another wedding they were capturing. They didn’t act like this was a job. They acted like they love what they do. This is exactly what you want out of a wedding photographer, someone who is willing to fly to Washington for your engagement pictures, work with you two days before your wedding in their very busy season, lay on the ground for you, capture your quirky dog cutouts, and go above and beyond for you. We are ever grateful! -
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Chelsea Sent on 07/21/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and her team of photographers are everything a couple wants on their big day, their engagement photo session, and everything in between. My husband and I booked Sarah immediately after becoming engaged as we knew she was the best of the best- and she waited a full 2.5 years and helped us plan every step of the way. Sarah and her team are fun, creative, down to earth, DEDICATED, and professional. The day before my wedding a flash flood was in the forecast. Everyone in my wedding party reassured me Sarah would know what to do and to trust her artistic eye. I followed her lead and our photographs are BEAUTIFUL. Sarah and her team fought a monsoon, a four hour power outage (which they kept the photobooth up in! HELL YEAH!), a ceremony in a pitch black barn lit by wedding guests' cellphones, and all while with mud up to their knees. Sarah is more than a photographer. She accompanied me to my wedding venue and organized all the important details for me directly after our meeting, took important photos that I saved for later planning (and decorating), AND she traveled all the way to Arlington VA for our engagement photos! She even suffered a 5am sunrise photoshoot! She is a beast, and she is the best. After the wedding concluded everyone noted how organized and professional Sarah and her team were and described her confidence as contagious. Guests were drawn to her energy and I believe she kept the mood alive and well on our big day. If you book anyone else as your wedding photographer team you will be greatly disappointed. -
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Ashley Sent on 07/07/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Book her right now. If I could give her 6 stars I would have.
Her whimsical photo style caught my eye from the very beginning, I loved the way she brought personality into the formal portraits and really captured the moments with thought-out candid shots. I shopped around a little, but nothing compared to Sarah Heppell Photography. I honestly think I would have thoroughly regretted not going with this photographer.
Sarah was poised, responsive and really handled every question I had without seeming bothered by my inquiries. (I had a ton of questions, having never hired a photographer before.) There's not a single interaction I had with her or her team that wasn't positive and genuinely happy.
The photos were delivered super quickly and they are stunning, definitely take a look through her blog and see how well she caters to each individual wedding and really captures the heart and soul of the celebration.
She also went above and beyond for us, finding poses and spots that were perfection. She added a few portraits of my parents to celebrate a big milestone for them without anyone asking, she just offered them the opportunity and they're so special.
Honestly. Book her. It is worth it, and so much more. -
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Caitlin Sent on 12/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This girl ... where do I even begin? Sarah is AMAZING!!!! She has done a few of my friends' engagement photos and wedding photos, and I have always loved how vivid and bright her photos are. She is one of the funnest people I have ever met, and she made my husband and I feel so relaxed during everything! Our engagement shoot was so much fun and she made all of the images look gorgeous (our favorite was in front of a random garage door in Downtown Syracuse; it's so awesome!) and the day of the wedding she made everyone feel natural and made sure we had a great time (because let's face it, sometimes posing can be a drag.) And her team is amazing - I cannot say enough good things about Jenn and Wesley (and of course, Sarah's husband Tim who did an awesome job manning our Photo Booth!) So many people have commented on how awesome our photographer was, and I couldn't agree more! -
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Julie Sent on 09/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wow wow wow! Sarah and her assistant Jenn knocked our recent wedding photos out of the park! We planned our Norwich, NY wedding from CA and through the entire process Sarah was very responsive to our questions and desires. Sarah's easy-going demeanor coupled with her experience and talent really makes her a joy to work with.
On the day of our wedding Sarah and Jenn took great care to capture all the shots we had talked about, but also let them happen naturally. Nothing felt rushed, staged, or uncomfortable. She has given us the gift of being able to relive our special day through her beautiful photos! -
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Teresa Sent on 07/26/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah, Jenn, & Wesley came to capture our special day and we cannot say enough about how wonderful they were to work with. All three are professional, easy to talk and work with, and open to any ideas and suggestions you have.
We have known Sarah for a few years outside of her photography business and knew from the moment we were engaged that we wanted her to be our wedding photographer. Her pictures are clear with great color and seem to capture the best moments of life. Sarah is fun, easy to work with, unique and quirky (in a good way) and awesome at what she does. Sarah, Jenn, and Wesley were easy to work with and gave directions when we were doing photos in a friendly manner. They helped set us up for success in the photo taking process. Sarah does a great job at making people feel comfortable, capture their best side, and gets people to laugh. Sarah and the gang were even up on our dance floor (a stage in a theater) capturing guests dance moves and made sure to capture a fantastic picture of our last dance with some of our guests gathered around as we were lit up and kissed; it is one of my favorite pictures of all time.
We also went with Sarah for our engagement photos. She did two photo sessions for us - one where we were able to get silly with some animal masks and then some mushy pictures at a coffee shop. Both times she captured some pretty great photos of us that I think a lot of other photographers would have missed or not been up to shooting (such as the animal masks).
I know we will be going to Sarah for future photos and we cannot wait to see the photos for our wedding day. THANK YOU so much Sarah, and Jenn & Wesley too! :) -
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User2126711 Sent on 05/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Jenn captured our wedding from every angle, we could not have been more pleased with the results of our engagement photo session and sneak peeks from the wedding pics. Sarah met with us several times to make sure that she had all of our “must have” shots covered and went above and beyond to capture all of the details of our special day. I’d recommend her to anyone looking for a great photographer that can not only capture the formal photos, but also the unique casual moments that occur during your wedding day. -
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Karee Sent on 10/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
very professional, understood and did everything i wanted. amazing personal touches :) very excited, sarah - yer brilliant. -
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Rebekah Sent on 10/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Sarah is awesome!!! I am so happy with the quality and creativity of all the wonderful photos she captured of our special day! -
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Micah Sent on 10/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Sarah was a pleasure to work with along the way and on the day of, Sarah and Jen were both great! They were relaxed, professional and captured some wonderful moments of our special day. -
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User1383068 Sent on 10/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Jenn provided us with exceptional photos of our wedding and an engagement sitting. Sarah was very flexible with her schedule.
We were very pleased with the photos and packaging of the thumb drive with our images. Both photographers captured the spirit of our event.
I recommend Sarah to all my friends needing photo services. -
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Jim Sent on 10/16/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Jenn provided amazing services for my wedding and engagement photos. She was flexible with schedules. The photos were beautiful. -
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User1379251 Sent on 10/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having our wedding photographed by Sarah and her assistant was great! It was wonderful to have two photographers around that day catching everything they could.
Great things about Sarah Heppell Photography:
Fast responses to emails
Friendly
Caring and Flexible
Easy to be around
Professional
2 Shooters
and so much more!
Something that really impressed me was the when I met up with Sarah to pick up our flash drive of pictures, I didn't get just a standard flash drive from Staples! I got this beautiful wooden flash drive that said "The Best Day Ever" on the front of it. Not only that but it was wrapped up in this beautiful box inside a cute bag. She also gave me a few cute photos of us that I was not expecting. This was such a nice little touch that she had. I loved it!
If you want a great experience and photos, then choose Sarah Heppell Photography! -
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Kate Sent on 05/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah took the most amazing photos. There is one of our groomsmen that was so cool its being shared by everyone we know. She makes you feel comfortable from the start. Beginning with the consultation through the engagement photos, through the wedding itself she is just awesome! Her second shooter Jen is equally awesome. They were both worth every penny. I would hire them again in an instant. -
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Briana Sent on 11/24/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew Sarah and I would get along right from the start. The fact that she offers a "tattooed bride" discount is awesome! It just goes to show how cool and down to earth she is. Sarah actually contacted me when I registered on Syracusewedding.com to tell me about herself and her photography services. At the time, I was living in Baldwinsville which is where her office is located. How convenient! She was extremely flexible in setting up our first meeting with her (and for any appointment there after). As soon as my husband Tom and I left our first meeting with Sarah, we were figuring out in the car when we could make the deposit to book her. Needless to say she made a great first impression.
We had our engagement session in Franklin Square which is just a great spot and Sarah knew the best places to shoot. Our pictures came out great. Even during the whole planning process, Sarah took the time out of her busy schedule to check in on us and make sure all the planning was going ok. When it was time for our final meeting about 4 days before the wedding, she was flexible enough to meet me at Great Northern Mall because it happened to be the night of the guys tuxedo fitting and my 4 year old son needed to come with me. So she met me in the food court so he could hang out in the play area.
I can't not express how happy Tom and I are with our wedding photos. They are absolutely amazing. Sarah and Jenn captured every single important moment and more. They took so many beautiful shots at the ceremony and the reception candid shots were great. Sarah is extremely creative so when we told her we could use the horse track for some photos at the reception, she totally lit up!
I would recommend Sarah Heppell Photography to anybody, Sarah is such a great person to work with and she will make your day so much easier knowing that she is there to capture every special moment.
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Emma Sent on 11/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so happy we chose Sarah Heppell as our photographer. I was originally going with a friend of a friend... who, to make a long story short, turned out to be an absolute nightmare! Sarah was so accommodating and patient with everything, my crazy work schedule and all of my questions. After having our engagement session and seeing how amazing she made us look and feel, we knew we had nothing to worry about. What a relief!
On the day of our wedding Sarah and her second shooter, Jenn, were amazing! As with all weddings there was an issue starting the ceremony on time which sort of rushed everything after it. But Sarah and Jenn moved quickly and really rolled with the punches. I have to admit that I was worried that we didn't get enough of the traditional pictures but as it turned out we actually did! Between the two of them multitasking I am so proud of how great our wedding photos came out! It takes a true professional and person with experience and talent to calmly handle a situation like that.
She finished editing our photos in such a quick amount of time. I have been so pleased with all of her services. I will recommend her to ANYONE. She is talented, affordable, and confident. Her photos speak for themselves. Thank you Sarah Heppell!!! <3 -
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Courtney Sent on 10/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Choosing a photographer was easy for us, since Sarah and her second shooter, Jenn, were the photographers at my brother's wedding. Judging by their photos, I knew we could not go wrong! Working with them was great from the first meeting. Unfortunately we did not have time for an engagement photo session, but through correspondence, several meetings, and her questionnaire we were very comfortable with each other on the wedding day. I was surprised at how quickly Sarah was able to edit our photos, and there are so many great shots. They captured all the details that were important to us. As far as cost goes, her prices are more than reasonable... I highly recommend Sarah Heppell Photography! -
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Jamie Sent on 10/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Sarah and her partner, Jen, did a great job capturing our big day! She was very willing to work with the ideas we had and combined her creative talents to make amazing photos. She was willing to work with us on creating a package to meet our needs and flexible to work with our schedule. We would highly recommend her to others! -
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Kimberly Sent on 10/03/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I shopped around for photographers and i always went back to Sarah Heppell Photography because they had the best value and they fit my style. Sarah Heppell Photography inbraced my quirkyness and made getting my pictures taken enjoyable. -
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Jenn Sent on 09/16/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah was amazing! She did our engagement photos and our wedding, both which were beautiful and more than we had expected. I will recommend her to everyone I know and she will now be my go-to photographer! I can not thank her enough for capturing every wedding moment perfectly and exactly how we had pictured! -
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Sara Sent on 08/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah is a wonderful photographer and very easy to work with. Even now, almost two years after my wedding, friends and family are still impressed with Sarah's pictures. She did a great job of not only taking good pictures of me and my husband, but also some of the best pictures I've seen of everyone that was there. -
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Suzayn Sent on 06/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and Jenn were fantastic! I travel for a living, and had to do most of my wedding consultation with Sarah over the internet. She was super flexible about finding times to talk, and when I came home with three weeks to the wedding, went our of her way to make sure we could meet up in person. She even let me be a control freak, and hand her a bunch of paperwork I had made up with photo schedules (which went out the window the day of because I was running way behind - but even then, she worked with the time we had to make sure we still got all the photos I wanted!)
My wedding itself may have been a photographers worst nightmare - 14 people in the bridal party, 21 people onstage for the wedding...oh, and the wedding itself was under stage lighting! Crazy! Sarah and Jenn were awesome and even came to the rehearsal the day before to make sure they knew what was going on and what kind of angles they could get with the stage and the lighting. They were really easy to work with, and put everyone in the wedding party at ease, so we didn't have to worry about fake smiles and awkward moments (except for the planned ones!)
It's been less than three weeks since my husband and I got married, and Sarah has already set up a gallery for us to see our finished wedding photos...crazy fast, from what I've heard from other brides! And, to top everything off, she managed to capture several of the most perfect pictures. My husband and I always seem to look better in candid shots. Sarah managed to catch several moments that look like they could be posed, but are so natural, you wouldn't be able to tell they're posed, except for how perfect they are.
I would highly recommend Sarah Heppell Photography to any bride looking for beautiful art, a unique eye, and an easy going demeanor in a photographer. -
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Christina Sent on 06/20/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I love love Sarah. Loved her so much after she photographed our wedding I now have many other beautiful photos taken by her. I will continue to keep calling her as our life changes and our family grows! -
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Theresa Sent on 03/28/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What was most appealing about Sarah Heppell Photography was the detailed thoughtfulness of the staff. I got married during the busy wedding season, over a holiday weekend to boot, and I always felt like my wedding was a priority to the photographer (even though I know she had several other clients simultaneously!). Sarah took the time to get to know me and my groom individually, and make sure our wedding photography captured our personalities and what was special & specific to us, rather than just providing standard, typical, generic pictures.
Sarah Heppell Photography replied to every email and phone call of mine (and believe me, as the wedding drew closer, there were many emails and phone calls!) in an extremely timely manner. She was always open to new ideas, very helpful, and flexible/willing to adapt, even at the last minute.
Sarah provided many different package options/choices and was willing to work with us on pricing, which is another fine example of how she works with each couple individually and doesn't just lump all brides together during the busy season.
On the wedding day, she arrived early, and she had even made a trip to the venue the week before just to get ideas and make sure she had all the correct equipment given the lighting at the site.
The photographs arrived less than a month after the wedding and have brought continuous joy to my family everyday since. As my first anniversary approaches, I find myself still looking at the pictures every week consistently, always really pleased with the results, and never feeling like something is missing.
Photography is one of the most important and stressful aspects of wedding planning, so it was a huge relief to work with this vendor. By the time the wedding arrived, I considered Sarah a friend and felt like she was at my wedding as a welcome guest more-so than a staff member. This was an unexpected delight! She remained encouraging throughout the planning process and always took my inquiries seriously. I appreciated that she treated my wedding as something that she was excited to attend, even writing on my facebook wall the morning of with plenty of exclamation points!, rather than as a work chore.
Her enthusiasm and creativity is unparalleled, and I enjoy staying in touch with her now and seeing all of the new weddings she does, each one making me reminisce about my own. Highly, highly recommend !!! -
Quality of service
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Susan Sent on 11/16/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah and her assistant photographer Jenn did an amazing job at our wedding. So creative and captured great shots that will help us to remember all the moments on our day! Couldn't have asked for more. Thanks for your amazing work!!! =) -
Quality of service
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Jamie Sent on 09/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely wonderful service! I was very happy with my photos too! Sarah and Tim are great. I would highly recommend their service! -
Quality of service
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Randy Sent on 10/17/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah met with us to discuss what we wanted and to learn about our wedding location and all the details well in advance of the date. She kept in touch and follow-up the week before the wedding. Everything was perfect. She and her assistant arrived as scheduled, captured all the informal moments that we wanted, and focused on making sure she captured impromptu shots of all our guest. Just what we wanted. As promised we received a flash drive with all our pictures and selected the ones we wanted printed. We love the creative shots she took of the decor, our rings, shoes, ties, flowers, etc.......not to mention there were at least two shots of us together that by themselves were worth the total fee!......and she sent us a nice gift wrapped box with several wallet sized of one of our favorite pictures....a great surprise. -
Quality of service
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Melissa Sent on 11/06/20124.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Sarah was more than we could ask for and more! Here are the things we liked about Sarah:
- She made us and everyone super-comfortable which translated into our photos
- We got the originals of our photos
- E-session included
- Second shooter included
- offers a tattooed bride discount
- knows what is new and fresh with wedding photography
- fast response to emails and phone calls
Our photographer was by far the most expensive part of our wedding. That being said, you get what you pay for. My best friend got married last year and got a good deal for her photographer, but the photographer didn't get a single shot of her entire dress. Yikes! -
Quality of service
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Hannah Sent on 08/24/20124.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sarah Heppell was wonderful to work with. We had never met due to my living in Texas and me only coming up to NY for my wedding. We communicated through email and any time I had questions, she was quick to respond. She takes awesome photographs too!!! Totally worth the $ - and very affordable. Which is hard to find ladies!! -
Quality of service
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Chris Sent on 06/20/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
she is not afraid to get in the middle of things to get you a shot that you will cherish down the road. -
Quality of service
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Renate Sent on 04/01/20124 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Sarah Heppell Photography did a great job shooting my outdoor wedding. The natural setting, the details, and emotion of the day were wonderfully captured. She will definitely be recommended to my friends and family! -
Quality of service
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