Roots Catering Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
74 Reviews
97% recommend it
Awards
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![Luke]()
Luke B. Sent on 11/29/2023Every bite is delicious
Roots catered our wedding through Beau Monde at The Collector’s Room and it was absolutely delicious. The process and overall experience with Roots was great. They took our feedback from the tasting seriously and made sure our menu was exactly what we wanted including honoring pricing from when we booked vs their updated pricing as the months went on. The passed apps were a major highlight and the food stations were each delicious and our guests loved everything. My wife will only continue to lament at how she only ate 1.5 of the deviled eggs during cocktail hour and will always want more. Pistachio macarons were my favorite. -
Tori Sent on 11/13/2022
Excellent! Highly recommend
ROOTS was recommended to us by our venue and I am so glad it was, everything was exceptional. The food was delicious, their brisket is out of this world. The display for our cocktail hour was beautiful and all the appetizers so yummy. Our buffet line moved quickly and the servers were on top of water refills and clean up, which all the guest appreciated. When we originally booked ROOTS we were working with Olivia who eventually transitioned into a new position and Alyssa then became our new contact. Both ladies were wonderful and extremely helpful with questions and recommendations. I even reached out to Alyssa the morning of the wedding to add coffee and she instantly responded and was able to add it on no problem. If you want your wedding day or any event to go perfectly I highly recommend choosing ROOTS. -
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![Bill]()
Bill G. Sent on 06/10/2020The food was only the beginning....
The food was terrific with many compliments paid, could not have been better! The staff communicated important details and were punctual and professional. The food was only the start of our positive experience. Covid-19 forced difficult decisions and we had to downsize our gathering substantially. Roots not only refunded in full the excess moneys paid, but did so with a smile. These folks were a breath of fresh air in an otherwise trying situation. Bravo Roots! We'll be back!Roots Catering's reply:
Thank you so much for your kind words! It was a joy to be apart of Katherine & Alex's celebration. We're looking forward to the next opportunity to serve you! -
![Krystin]()
Krystin D. Sent on 09/29/2020Outstanding and Delicious
Wow. We cannot say enough great things about Roots and the quality of service, and food. SO many guests came up to compliment us on the meals, the timeliness of it being served, and how delicious it was. We would 100% hire them again for any future events!Roots Catering's reply:
Thanks so much, Krystin! So glad to hear you & your guests enjoyed your incredible celebration, including the food & service! Hope to serve you again in the future! -
![Holli]()
Holli G. Sent on 11/18/2021Wonderful food tailored to our big day!
Roots catering was professional, easy to work with, flexible when it came to choosing what we wanted, and most importantly- delicious! Multiple guests came up to us during and after the event complimenting the food saying it was some of the best wedding food they had ever had. Would absolutely recommend!Roots Catering's reply:
Holli, we are so happy that you all enjoyed the food & service! You & Robert have been a joy to work with - wishing you all the best! -
![Holli]()
Holli W. Sent on 10/06/2021Olivia and team were a pleasure to work with. The food was amazing and service was incredible.
The staff was wonderful from beginning to end. I really appreciate the attention to detail and care demonstrated throughout my wedding.Roots Catering's reply:
We are thrilled to hear you enjoyed your experience with Roots, from start to finish! We loved celebrating you all & wish you all the best! -
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![Emily]()
Emily C. Sent on 11/18/2021Our guests can't stop talking about the food!!
Hiring Roots was one of the best decisions we made for our wedding! Olivia made the coordination and decision making super simple and was in communication with us and our planner the whole time. There are so many details that we never would have thought of without her. She was also really flexible as we added/removed things and had questions. One thing we liked about Roots was the ability to provide the beer/wine ourselves which saved us a bunch of money. They were really easygoing about it and helped us figure out how much to buy. We did our menu tasting at their restaurant and were blown away by the quality of the food. We were slightly nervous about how that would translate with the travel time and catering services but everything was perfect. All of our guests keep mentioning how good their meals were and how it was some of the best food they've had at a wedding! The bartenders, servers, and staff were very professional and coordinated with our planner to ensure we had our meals first. They kept our glasses filled and saved us a plate of our hors d'oeuvres since we missed the cocktail hour. I am so impressed with Roots and would highly recommend them to anyone!Roots Catering's reply:
Emily, we love to hear that you enjoyed your experience with Roots through & through! You & David have been such a dream to work with & we are so thrilled to know you & your guests had an incredible time! We're so excited for the next opportunity to serve you! -
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![Leanna]()
Leanna M. Sent on 10/13/2021Amazing food and wonderful staff!
We were so please with Roots. The entire process from tasting, to booking, to the day of the event went incredibly smooth. Olivia was very responsive and gave us advice to help finalize all of our details. We did a buffet and small bites for desserts. Our guest still keep talking about how amazing the food was! The staff was also extremely helpful and friendly!Roots Catering's reply:
Thank you so much for your kind feedback! We loved serving you & Tim! So thrilled to know that you enjoyed your experience from start to finish! Wishing you all the happiness! -
Maria A. Sent on 08/29/2021
Great Food and Drinks
We were so happy with every dish served at our wedding-- everything was delicious. Additionally, Roots did a great job in accounting for our guests' dietary restrictions. Our signature cocktails were amazing. We couldn't be happier with the food and drinks served at our wedding.Roots Catering's reply:
Maria, we are so thrilled to hear that you had a fantastic experience with our food, service & team! Thank you so much for your kind words. Wishing you & Trevor all the best! -
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Caroline S. Sent on 06/11/2021
Best wedding caterer ever!
Roots was absolutely incredible to work with. We worked with Olivia and she paid attention to detail from start to finish, which was especially difficult during COVID with date changes. Olivia recommended delicious items and then helped us narrow down our menu to meet our budget. She was professional, organized, and so easy to work with. We had an awesome time at our tasting, too!! I know I'm biased since it was my wedding, but it was hands down the best wedding food I ever had. Everything was restaurant quality and so delicious. I wish I could rewind time and do it all again!! Roots has really creative options if you want to do something outside the box (we had paella, chicken and waffles, and an indian chicken curry dish) but they also have more traditional options too. Our guests loved the interactive food stations. The presentation of everything was also beautiful. Roots also bartended at our event and the bartenders and servers were SO NICE. They were so attentive to me as the bride and to all the guests. Couldn't recommend them enough. THANK YOU FOR EVERYTHING!!!!!Roots Catering's reply:
It was such a joy to work with you & Nick! It was a beautiful day & we couldn't have been more honored to help you celebrate. We're so thrilled you enjoyed every aspect of your special day. Cheers to you both! -
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Kayla O. Sent on 05/23/2021
Yummy seasonal Italian inspired menu
I love everything Roots does from beautiful tablescapes (with vintage looking gold accented plates sourced from their partner and gold flatware) to locally sourced vegetables. They worked with us to design a menu that gave options with our dietary restrictions (vegetarian and lactose intolerant), and in line with our Italian-inspired wedding theme. They were also flexible to allow us to eat outdoors for our tasting for covid safety back in January. We were really delighted with everything, especially the support of Olivia, the special events manager.Roots Catering's reply:
We so appreciate your kind words & feedback! It was a joy to work with you & help you & celebrate. I'm so glad you had a fantastic experience with us! Wishing you all the best! -
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![Krysti]()
Krysti N. Sent on 12/30/2020Roots- Great food, Amazing experience!
We had roots as our caterer earlier this month for a small covid wedding and they were absolutely amazing!! Everyone is still talking about the food and how great everything was! We would gladly recommend them and use them again for any future events!Roots Catering's reply:
Thanks so much for your kind feedback, Kristi! We were so honored to be a part of your celebration & look forward to the next opportunity we have to serve you! -
![Alena]()
Alena H. Sent on 12/05/2020Perfect microwedding catering!
Roots was the perfect addition to our microwedding lunch reception! The team set up the COVID-conscious buffet spread on our outdoor patio safely and quickly so everyone could dig in as soon as we finished taking photos. Every single guest raved about the food, from the smoked salmon appetizer bites to the refreshing herbed chicken and grouper entrees. The lavender lemonade was also amazing! We couldn't be happier with their service and highly recommend them to anyone in the Charlotte area looking to plan an intimate and safe celebration during these uncertain times.Roots Catering's reply:
Alena, we are beyond thrilled that you enjoyed your experience with Roots! We can't wait to be a part of your next gathering!
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