Rolfs Salon Reviews
Reviews
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4.3 out of 5 rating
4.3
Good
18 reviews
Recommended by 85% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.3 out of 5 rating4.3
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Professionalism 4.4 out of 5 rating4.4
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Value 3.8 out of 5 rating3.8
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Flexibility 4.1 out of 5 rating4.1
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Abrianna Sent on 02/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most Fun Wedding Hair and Makeup Experience
My 9 bridesmaids, 3 flower girls, mom, mother n law, grandma, sister n law and I all got our hair and makeup done at the Glendale location. My grandma is a client and recommended Rolfs Salon for our wedding hair and makeup and I am so glad we did! They let us cater breakfast finger foods from AJs while we were getting ready for the big day, they had fun music playing, and there was an entire team on board ready to have wedding fun! Everyone was so nice and did a fabulous job on our hair and makeup. I was told my hair and makeup was flawless, and it really was! Thank you so much!! -
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Monica Sent on 11/07/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sydney from Rolf's Salon at the Foothills did an amazing job providing hairstylist services for the bride and family! Very talented and made everyone look amazing! -
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Marlene Sent on 11/01/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I will admit that I was hesitant to travel to a salon on my wedding day instead of having the stylists come to me, but after our wonderful experience at Rolfs Salon I would highly recommend! They have a beautiful, newly remodeled bridal area where you can spend some quality time with your gals while getting ready. Some of my bridesmaids brought photos with them of hairstyles and the stylists perfectly recreated them and others were able to simply describe what it was they wanted and their talented staff was able to make everyone look beautiful.
I met with Faye for my hair trial and Laura for my makeup. On the day of the wedding, I gave them both feedback on how long my hair/makeup lasted and they both were very responsive and addressed my needs accordingly. I couldn't have been happier than with these talented ladies. Finding someone to trust with your beauty on your wedding day is tough to do, but with any of the talented women that work at Rolfs Salon, you are in great hands!
I would definitely recommend going with airbrush makeup as it makes your skin look supersmooth and the individual eyelashes; they are incredibly light and natural looking. Everyone looked phenomenal! -
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Kristyn Sent on 12/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to the one in Glendale and Cameron who did my hair was amazing. I have seen her for years but she has never done my hair for a special event. she knew exactly what i wanted and my hair lasted all night,even into the next day. She is amazing at what she does and i highly recommend her -
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Jennifer Sent on 11/01/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding updo by Emma was so elegant! Makeup by Maggie was natural and beautiful, too! -
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Jeanne Sent on 02/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rolf's got me in on short notice for my trial run and did an excellent job with my hair and makeup. They were able to schedule me on my wedding day at the time that I wanted and once again my hair and makeup turned out perfect. The staff was great to work with and made the whole experience a lot of fun. -
Quality of service
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Andi Sent on 11/13/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We went to the Rolf's on Ray and the 101. They all did a great job and made sure we were happy before we left. Hair and make-up were great. -
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Alyssa Sent on 01/13/20084.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The employees of Rolfs are very kind and professional. They worked quickly and did and excellent job on my hair and makeup. My stylist was able to get me in on short notice for a dye and cut, and I was able to get in early in the morning for styling. It was a very enjoyable part of my day. -
Quality of service
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Kristina Sent on 07/18/20074.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My hair turned out WAY better than i ever expected. -
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Kristine Sent on 08/01/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Rolf's was pricey, but the perfect place to go to know you're in good hands on the big day of your ceremony. They really are the gold standard in the bridal party prep department. My mom looked so gorgeous in her eyelash extensions and airbrushed foundation that she almost cried! Our pictures turned out great, and I was happy overall with Rolf's services. -
Quality of service
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Cathyanne Sent on 09/20/20084.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 3.5 out of 5 rating3.5
While it took a couple of visits to get my idea of what my hair should be on my wedding day across, the final result was WELL WORTH IT! They are WEDDING PROS at this place. Make sure to book in advance they fill up QUICKLY! -
Quality of service
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Tamara Sent on 04/29/20084.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
I WENT TO DOLCE AND THE STAFF WAS VERY RUDE. I DECIDED TO GO WITH ROLF AND THE STAFF WAS VERY NICE AND THEY DID AN AMAZING JOB WITH MY HAIR AND MAKE UP. A BIT PRICEY. -
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Sarah Sent on 04/24/20094 out of 5 rating4.0
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3 out of 5 rating3.0
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Flexibility 4 out of 5 rating4.0
I went to the Rolf's off 101 and 67th. I first went for a trial run of my hair and make-up and it looked amazing, they did excalty what I wanted. I went there the morning of my wedding and they recreated it again. My hair and make-up last all day and looked wonderful in the pictures I recommend to any bride the airbrush make-up... I thought the price was good for the salon setting, style, and what I got it made sense to me. I have been back to Rolf many other times for things like mother/daughter spa days... -
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Amie Sent on 03/22/20143.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 5 out of 5 rating5.0
I had myself and all of my bridesmaids and my mom (9 people total) get their hair and makeup done for my wedding at the new Gainey Ranch Rolf's Salon. I was very impressed with the salon environment and my service. I had a trial and felt very comfortable to share the likes and dislikes. They were able to make all of the changes for my big day and I was very pleased. While I was in for my trial and the day of my wedding, Rolf himself stopped in and was SO personable. I felt very special and the staff definitely perked up. I had Emerald for my updo and Victoria for my makeup... They were both great, experienced and very sweet! I would definitely recommend both of them. This salon also reached out to me once they heard about my venue foreclosue on the news and offered to do my bridal hair and makeup for free!!!! What amazing customer service! I definitely took them up on it! The girls all had a great time and loved their final looks. The only negative experience was that booking everything was through their corportae office and I felt like they had little communication between corportate and the store/ locations. On my tiral date and the day of the wedding the salon tried to charge me and I had already paid in full for all of the wedding services, minus tip. They made it a little uncomfortable at the front desk with verifying and finally spoke to someone at corporate to verify that I had already paid for everything. I also upgrade the girls makeup to add fake eyelashes and apparently it went from evening makeup to event makeup (with that one change) and ended up costing me $300 more... Not super reasonable but I wanted to treat my girls and it was my wedding day so I wasn't going to agrue. Overall, it was a very postive experience and I felt very taken care of from Rolf, Emerald and Victoria. The payment situation was the only poorly handle thing- they should have had better communication for such a large party bringing in so much $$$. -
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Jennifer Sent on 03/25/20093.7 out of 5 rating3.7-
Quality of service 3.5 out of 5 rating3.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Overall, the experience was good. The staff is friendly and courteous. However, I wouldn't say that the results were necessarily worth the cost. A photo reference was provided but my hair did not turn out much like it.
My sister got her makeup done there also but I thought they made it too "caked" on.
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Quality of service
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Liz Sent on 10/03/20082.8 out of 5 rating2.8
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
I felt that for what I got, it was a bit expensive. My makeup wasn't that fantastic (I had to go home and fix most of it) and my hair was completely different then when I had my trial. It wasn't secured well. By the end of the night, most of my curls were out. I feel I probably could have gone to jcpenney's salon and paid a whole lot less, and got a whole lot more. -
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User2121267 Sent on 05/06/20152.2 out of 5 rating2.2
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Quality of service 5 out of 5 rating5.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
The make up artists and hair stylists at Rolfs Salon are extremely talented and very fun to work with! However, the staff in charge of coordinating bridal parties was horrible. I booked 9 reservations for my bridal party to get our hair and make up done... twice our reservations were lost (which I only found out by calling to verify time slots), they tried to charge us different pricing from the originally agreed contract when we went to pay on the day of the wedding, the bridal coordinator position flipped twice while I was working with them, etc. In the end, our hair and make up turned about great... however, if I had to do it again, I would have gone with a different salon to avoid the stress of their staff's extreme lack of coordination and communication. -
Quality of service
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Mrs. Sent on 04/05/20122.2 out of 5 rating2.2-
Quality of service 1.5 out of 5 rating1.5
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Average response time 3 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 1 out of 5 rating1.0
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Flexibility 3 out of 5 rating3.0
I went to Tre' at Rolf's Salon in Chandler, Az to have my makeup done. I didn't get a consultation done because I didn't have the extra 80 bucks laying around to pay for it. I know quite a bit about makeup and I am pretty good at doing my makeup and other's makeup so I was aware of the things that I wanted specifcally and how I wanted it done but wanted a professional to do it because after all it was my wedding day and I didn't want to do anything on my own. I also wanted the airbrush foundation so that was another reason I wanted a professional. I figured Rolf's was a very reputable company for hair and makeup that was another reason I felt comfortable going to the makeup artist without a consultation. I got there and the receptionist was EXTREMELY nice and so sweet! When I was approached by the makeup artist she didn't seem very happy or in a good mood. She looked like she had no life in her at all. Now I know people have bad days etc thats fine but she also knew it was my wedding day and when your in that type of industry you fake it happiness to keep your customers happy. I didnt let it get to me though. I showed her a picture of what I wanted the colors, how I normally do my eyebrows and eyes and that I wanted my eyes to really stand out and have a flawless face. She got to work on my makeup and I could feel she was barely putting anything on. When she was doing the airbrush there was literally barely ANY foundation coming out of the airbrush gun. She didn't really seem to know what she was doing with the airbrush gun. I have had airbrush makeup before and this was very different. Then she started my eyebrows and I told her that I normally highlight them in black since my hair is black... well she highlighted them in brown. I have very thin faint eyebrows and she barely highlighted them. She layered my lipstick on 4 times bigger than my actual lips. She had a hard time putting 1 of the fake eyelashes on and did not darken my blush or eyeshadow very much at all. I know personally then when you are taking professional pictures your makeup needs to be more over the top than normal. She didn't use eye liner on my top eye lid so you could see the line when my lashes were and my eyes did NOT stand out. Needless to say I did not have a very good experience and ended up paying 80 for the service and tipped her 20 cause I didn't want to seem cheap. During the makeup session the other girls in the salon everytime they walked by gave nasty looks to me and 1 of my bridesmaids. It wasnt the best experience. When I got to my venue I ended up having to go over all of my makeup to make it look photo ready. I won't every go back there again. -
Quality of service
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