Rivion Weddings Reviews
Reviews
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Featured
![Allie]()
Allie Sent on 10/22/2024Book them!
I didn’t know what to expect, and it was my Mom that insisted we get a videographer… But I am beyond grateful for Rivion Films capturing our wedding day.
Our videographer, Kyle was AMAZING. My whole wedding party and I absolutely loved him. He was fun and professional. The funny thing is that none of us remember seeing him ever film us, nothing seemed staged or cheesy- yet he was able to capture every moment. I laugh and happy cry every time I watching the videos / they’re absolutely incredible. Having these takes me right back to the best day of our lives, and I’ll treasure them forever. -
![Jeff]()
Jeff Sent on 04/03/2026Exceeded Expectations
Could not have asked for a more pleasant experience working with Rivion for our wedding. From the very beginning, they were easy to work with, responsive, and made the planning process as low-stress as possible. We had Faubricio on the day of our wedding. He was very friendly and professional, and you could tell he really cared about getting things right. He captured all the important moments and more. Our photographer even commented on how great he was to work with. The final product really exceeded our expectations. They organized all the raw footage into an easy-to-navigate webpage and created a perfect highlight video for us. We really could not be more thankful for their help capturing our wedding day. They have our highest recommendation; if you need a wedding videographer, I would book Rivion without hesitation! -
![Douglas]()
Douglas Sent on 06/30/2024An amazing way to look back at our day!
Working with Rivion was so easy and we are so happy with our videos from our wedding day. They were super responsive, a great value, and we got our video footage within about 2.5 weeks, which was a great turnaround time! We are so happy with the quality of the videos we received and look forward to watching them for years to come. I would recommend Rivion to anyone looking for a fantastic videographer to capture their day! -
Andrea Sent on 10/15/2023
Outstanding
Rivion was responsive, personable, professional, and created a breathtaking video. Kevin, Joe, Michael, Abby, and Kyle were more than a pleasure to work with! -
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![Amanda]()
Amanda Sent on 08/14/2023Wow, they are amazing!
We worked with Rivion films for our wedding in June of 2023 and have nothing but amazing things to say. From our first call with them to our video delivery the process was easy, stress free and simple. My husband and I wanted an upbeat, fun, classic video of our big day and they delivered exactly what we asked!
Don't second guess booking Rivion, they were one of the smoothest vendors we worked with for our big day! -
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![Nicole]()
Nicole Sent on 06/02/2023Amazing team, amazing wedding video
Rivion did such a beautiful job with our wedding video. They captured so many special moments and created such stunning video. They were so easy to work with and you could tell everyone I worked with was so passionate about their work. Our day-off videographer was so much fun to have around and worked seamlessly with my photographer. I am so happy I choose Rivion to film my wedding. I would most definitely recommend them if you are searching for a videographer! -
![Francia]()
Francia Sent on 05/30/2023Highly recommend!
We hired Rivion Film as our wedding videographer after seeing all of their impressive work on their website. After a call with Kevin, we knew we made the right decision. Leading up to the wedding, they were professional, prompt with replies, and very flexible when we wanted to make additions to our package. Lydia was our videographer on the big day and she was so fun, organized, and most importantly, professional. She worked incredibly well with our photographer as well as everyone in our bridal party, got all of the important shots we asked for, and put together beautiful videos that we will treasure forever. She was adept at working with our venue for the first time, working in the rain, and was very efficient the entire night. We ended up getting our video in multiple formats: a 1 minute edit, a 5 minute highlight, a 50 minute documentary, and very well organized unedited "BTS" footage. All of these videos were extremely well made, and we are so beyond thrilled with our decision to hire Rivion for our wedding. Thank you to the entire team: Kevin, Abby, Lydia, Emily, and all else involved! -
![Brian]()
Brian Sent on 12/15/2022Incredible!
Rivion did an incredible job! We are so glad we picked them to be the videographer for our wedding. Their team was so great to work with throughout the night, and they captured every moment perfectly. The production quality of the videos they made for us are also so good! They perfectly capture the emotions of the day and make us feel like we are experiencing the wedding in person again whenever we watch. They knew exactly what we wanted from a videographer and got it just perfectly. They provided us with many different videos for all of the highlights of the night, as well as all of the unedited footage. Their website makes it super easy to see our collection of videos and download them any time. We also can’t say enough about how friendly the team was on the day of our wedding. Thank you so much for being such a great part of our special day! -
![Katie]()
Katie Sent on 09/19/2022Everything you could want and more!
I cannot speak highly enough of our experience working with Nathan on the Rivion team! He and our photographer worked so incredibly well together (they'd worked together previously) which made the day seamless! Their cadence and the way they assisted and flowed with each other was great! I had a large wedding party of 11 girls so blending with us amidst the chaos was going to be a task and Nathan fit right in, would joke around, ask us questions for the video and really just became a part of the group. Not only that, but the footage he got was incredible and they had it back to us so quickly! Ugly cried all over again on our honeymoon watching :D Now we can re-watch the best day of our lives over and over. Thank you so much to Nathan and the Rivion team! -
![Lindsay]()
Lindsay Sent on 07/29/2022Great Job!
Rivion NAILED it. Rivion was very communicative and professional in all of the weeks leading up to the wedding. They made sure that they knew exactly what style of video we wanted. Sebastian came to film our wedding and did an awesome job. He was fun to be around and super enthusiastic. He did a great job of working with our photographer to make sure they both captured all of the big moments. We are so thrilled with the end product! Every piece of the end highlight video is perfect. We also loved that we get to watch the raw footage and everything was sent to us in a timely manor. THANK YOU so much for capturing our favorite day. This is a video we will treasure for the rest of our lives. -
![Rachel]()
Rachel Sent on 07/15/2022Excellent videographer
We just received our final product, and can now relive this day over and over again with the unedited clips included too. We're so happy that we chose Rivion to capture our special day with our family and friends. This was so worth the wait! Everyone enjoyed working with Claude on our day and he made it so easy and natural with posing throughout the day. He was so funny too! Would definitely recommend Rivion for your wedding videographer! -
![Lee]()
Lee C. Sent on 06/17/2022Stop your search and hire Rivion!
We hired Rivion for our May 2022 wedding and are SO happy we did. From the first few minutes of our initial call with Rivion, we knew they were the perfect fit for us. They truly care about each wedding they capture, which is evident in how easy they were to work with, how accommodating and flexible they are, and how amazing the final film turned out! We've watched the highlight video over and over and cry each time -- we love it so much, especially because it's the perfect balance of sweet and fun. We also love that we have the raw footage to relive the most important moments of the day. Claude was our day-of videographer and he was such a fun and calming presence. He helped take any stress out of the day and made everything so much fun. Everyone at Rivion has been awesome to work with - Joe, Abby, Michael, Emily, Kevin, Claude - thank you all so much! We recommend Rivion 100% -
![Lauren]()
Lauren Sent on 05/26/2022Hire them!
What an amazing experience (I'm leaving this review everywhere because I was so impressed). We got married on 5/7/22 and had our footage, edited and unedited, back to us in less than two weeks. The team works like a well-oiled machine, and we're so happy with our wedding video. Each employee responded to emails promptly and thoroughly, our videographer Lydia was on time and incredibly sweet. Pricing was reasonable and the product was worth every penny. We will cherish these memories for years to come. Thank you to Joe, Michael, Kevin, Abby, Emily, and Lydia (again)! -
![Caroline]()
Caroline Sent on 03/29/2022Fun & Professional Videographers!
Claude and Phil were AMAZING to work with! They came into the room day of with a calm yet excited energy that took (some of) my pre ceremony jitters away. We got to see some of the shots they took and I have no words for how beautiful it looked! We seriously cannot wait for the video to come out!! They were professional and worked seamlessly with our photographer (we've all heard the horror stories of the videographer messing up the photographer's shots-- that wasn't something I had to worry about at all. ) We are so happy with Claude and cannot recommend him and Rivion Films highly enough! -
![Melissa]()
Melissa Sent on 03/22/2022Look no further!!
Rivion was recommended to me by a family friend/ former wedding planner at a high-end waterfront venue, and I'm SO glad I took her advice! The team was extremely friendly and responsive during the planning process, and our videographer Nate arrived on time, knew what to do, and was a pleasure to work with. Our film was delivered way ahead of schedule and everyone loved it... thank you Rivion for capturing our magical day!! -
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![Katie]()
Katie Sent on 12/19/2021You Should Hire Rivion!
Rivion did such an amazing job filming our wedding! They made us feel so comfortable while shooting and created a fabulous wedding video that we will treasure for the rest of our lives! I would 100% recommend hiring Rivion for your wedding video needs! -
![Jenny]()
Jenny Sent on 11/04/2021The BEST Videographer
I had been on the fence about whether a videographer was even really necessary for our wedding but I am SO HAPPY we decided to work with Rivion! I seriously can't get over how amazing it was to work with them. From our very first conversation with Kevin we knew we were in good hands. They took into consideration all of our requests and our vision for the wedding and created this master piece that completely captured our love, family and an all around amazing wedding. My favorite part was working with Claude who was actually on-site filming the wedding. He was so much fun, so great at prompting us so we didn't look/feel silly, and did such an excellent job staying behind the scenes while we were enjoying the reception (so we didn't feel like we had a camera in our face the whole night). It was really important to us to not feel like our guests were watching my husband and I dancing to our first dance +4 other videographers/photographers sharing that moment with us lol.
And finally I want to say how incredible it was that they used one of our favorite songs (and others that were perfect tempo/mood) and were able to overlay bits of the speeches/vows so perfectly. We love Rivion! Thank you for your amazing work! -
![Laura]()
Laura Sent on 10/10/2021Rivion is the best videographer in existence!!!
We had the best experience working with Rivion to capture our wedding ceremony and reception. Nevin was our videographer and he was super easy-going and also knew exactly when to capture epic moments- and captured them so well. Our wedding video is so beautiful and we can't stop watching it. We also have the footage from the day, so we can watch our wedding day anytime we wish. Rivion is professional and highly skilled, and are literal magicians at turning raw footage into beautiful wedding highlight videos. You will not regret hiring Rivion for your videography needs!!! -
![Angie]()
Angie Sent on 09/19/2021Amazing video
Professional, fun and amazing video of my daughter's wedding!! -
![Alyssa]()
Alyssa Sent on 09/13/2021Outstanding communication & beautiful video work!
Rivion was recommended to us by our wedding planners and after speaking with Kevin, we knew we were working with the best in the business. He heard what we were hoping for and his team delivered! Nate, our videographer for the day, was incredibly respectful when in our getting ready space and throughout our event. It was a wonderful whirlwind and Nate captured the details and moments we were worried we’d miss or not get to fully absorb. He didn’t miss a single one of of our must-have moments either. The teaser, highlight, and documentary edit were so beautifully done and have been so special in getting to relive our wedding day. If you want to relive yours, hire a videographer and look no further than Rivion! -
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![Rachel]()
Rachel Sent on 08/30/2021Amazing videographer and video
Working with Rivion was an absolute DREAM! When our wedding had to be rescheduled due to COVID, they were so easy, supporting and helpful during a stressful time. Our wedding video turned out so incredibly BEAUTIFUL! We could not have asked for anything more. And our videographer, Trevor, was so much fun and talented! 10/10 would recommend Rivion. Will always view them with high regards and recommend them to anyone who wants a stunning video of their special day. THANK YOU SO MUCH RIVION AND TREVOR! -
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![Hilary]()
Hilary Sent on 06/08/2021Fantastic Experience
The bride and groom are still on their honeymoon, but I didn’t want to waste another minute to sing the praises of the entire team at Rivion Weddings. Deciding to videotape the wedding was something the families were not sure they wanted, but I have to say the incredible job done by Claude (our day-of videographer) and Kevin, Michael and Joe in the editing process was nothing short of magical. We are all so happy we have this amazing record of such a special day! In addition, the day did not go off without a hitch. Most likely due to a lack of strong enough Wi-Fi, the livestream we had planned for family members abroad did not work. Kevin contacted us immediately letting us know that not only would Rivion refund the cost of the livestream, but would provide us with an edited version of the ceremony free of charge. We are all so thrilled with the result and so happy to be able to share it with friends and family who could not attend! I would not hesitate to recommend Rivion Weddings to anyone looking for a high quality, professional videographer. In fact, I would recommend them to anyone who thinks they don’t need video! I could not be more grateful that we have this fantastic record of an amazing day! -
Madison Sent on 05/10/2021
Incredible. Best ever!
BEST VIDEOGRAPHER EVER!!!!!!!! If you are stressed over finding vendors for your wedding day, don’t be!! Rivion Wedding Films is the best ever and I still can’t believe I got so lucky to have them capture our special day. My wedding was cancelled twice, once because of my husband’s military schedule and the second time because of COVID. I had to find new vendors for my third wedding date was SO STRESSED about finding a videographer that I loved since I hadn’t fallen in love with other wedding films that I watched from other companies. When I came across Rivion Wedding Films, I had a gut feeling they were the only videographer I’d be excited about. When I heard back from Kevin, I actually cried when he said they were available to film our day on such short notice (we planned a wedding in 7 weeks because of my husband’s military schedule). Kevin and his team were amazing in helping me pull together what I was envisioning for our day. Kevin and Abby had me detail all the events I wanted captured, really give you the creative direction on how much music you want in the video versus voice over, what moments you want in the video versus moments that don’t need to make it in the clip, and were incredibly organized in scheduling calls to discuss any changing details each week leading up to the wedding. Nevin came out to film our day and immediately we all just felt like such good friends. My bridesmaids and I laughed with Nevin and our photographer all day long. We seriously had the best time getting ready, doing the first look, reception, just everything! Kevin, Abby, and Nevin were the best in helping me plan what I envisioned for our wedding day and made the most incredible video that captured everything I asked for. We watch it literally 5 times a day! If you want a sophisticated, elegant, beautiful video with clips that goes seamlessly together, then choose Rivion Wedding Films! Thank you guys for everything!!!! -
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![Anna]()
Anna Sent on 01/01/2021Perfect experience with Rivion!
Where to begin! Nothing but positive things to say. Kevin and his team are very easy to communicate with and clearly laid out the plan for my wedding video. Our day of shooter Nevin was so much fun to work with. We felt very comfortable with him and were sad when the night was over. The finished product is absolutely amazing. We feel so lucky to know we will have this for the rest of our lives. I wouldn’t change a thing about our experience with Rivion. -
![Jamie]()
Jamie Sent on 12/08/2020Rivion Wedding Films is the best!
Rivion captured our day perfectly! Michael, Kevin, Joe and the rest of the team provide high quality service and are wonderful to work with. They make sure the video is customized to your wishes and it includes everything that you want! From start to finish, they are very professional and take the time to meet with you to explain the entire process, discuss different package options and get to know you! We can't thank Rivion enough and I highly recommend them!! Thank you Rivion Wedding Films for capturing our day! We love our video! -
![Emily]()
Emily Sent on 07/28/2020Amazing & magical!!!
I highly recommend getting a videographer for your dream wedding day and HIGHLY recommend Rivion Wedding Films! The communication with everyone in their company was easy, they responded every time in a surprisingly quick manner, and it was so much fun talking and planning my dream day out. Wedding planning is already stressful as it is, not to mention in the midst of a global pandemic. The Rivion team helped tremendously to alleviate the stress. The team and the videographer at my wedding, Nevin, brought all my visions to light and reassured me the entire time leading up to my wedding day as well as on my day. Nevin was amazing to work with and kept me calm when we started getting crunched for time. He reassured me that “the wedding doesn’t start until you arrive, you are fine on time”. He told me this many times, and I’m glad he did because I needed to hear it! He worked great with my photographer, even when just meeting the day of the wedding. I can’t say enough great things about this company. The work they do is magical and the videos they put together are priceless!! I cry happy tears every time I watch it. Family and friends who attended my wedding and those who were unable to attend keep saying how unbelievable and professional the video is. I was told multiple times from people who weren’t able to attend that by watching the video it was like they were there! Look no further for a videographer, you will fall in love with their work!! -
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![Christina]()
Christina Sent on 07/26/2020Amazing day captured by an amazing team!
We highly recommend Rivion Wedding. We are beyond happy with the Rivion team. From the first call to our final videos, they have gone above and beyond our expectations. I cannot stop playing our highlight reel. This was the most amazing day that we wanted to remember forever and they captured it all. Thank you Kevin, Paul and Mike for everything you did for us. -
![Kelsey]()
Kelsey Sent on 04/09/2020Most Beautiful Video!!!
Rivion was absolutely amazing!!! I rewatch our wedding video almost every day!! They put together a wedding video that captured the day perfectly. All the most important people were in it and watching it makes me feel like I'm reliving the day. I would highly recommend Rivion!!! -
![Ell]()
Ell T. Sent on 04/03/2020Can't wait to relive our day for a lifetime...
A video was something I felt very strongly about having, but at first I was the only one of my family that thought so. But I insisted and our planners recommended reaching out to Rivion. From the very beginning Kevin made it clear that my vision for our wedding video was top priority and he worked with me to put together a package that I could afford. The video they put together was absolutely beautiful and captured all of the most special moments in the most dreamy montage. After I showed my parents the highlight video, their minds were completely changed and they suggested we go for the full length documentary edit that Kevin offered as well. We are so grateful to have such beautiful ways to relive the most special day of our lives!! I cannot thank Kevin and his team enough for all their hard work and cannot wait to see the video they put together for one of my bridesmaids, who has hired them for her wedding as well!!! -
![Stephanie]()
Stephanie Sent on 02/10/2020Love our wedding video!
Rivion was amazing from the moment we first connected; my husband and I cannot recommend them enough as a wedding videographer! Not only were they one of the easiest vendors we worked with, but the quality of the final product surpassed our expectations! They captured our big day so perfectly! Definitely use Rivion as your wedding videographer and you will not regret it! -
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![Megan]()
Megan Sent on 12/27/2019Amazing quality and a great team to work with!
We were not planning to have a wedding videographer but about a month out we decided to book with Rivion and we are so glad we did! From the very beginning their team was great to work with and was able to help plan out the perfect video with only a few weeks left before the wedding. Andrew was our videographer on the day of and he was so kind and nice to work with. We received the highlight video a few weeks later and it was better than we could have imagined! It really captured all of the moments of our day in such a beautiful way and we will be able to treasure this forever! Thank you Rivion! -
![Jessie]()
Jessie Sent on 10/13/2019Yes hire Rivion to capture the day!
The Rivion team did an excellent job capturing our wedding! I recommend going with this company for many reasons, first of all because they were able to make arrangements when the videographer they assigned us was sick and made sure we didn't go without. We had 2 videographers, and they were fun guys to be around in addition to confidently capturing the day. I felt comfortable being in front of the camera. We went for the drone and it was totally worth it. AND most of all, our video turned out amazing and came quick (about a week) so we were able to relive the day when we got back from our honeymoon! -
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![Lauren]()
Lauren Sent on 10/07/2019RIVION weddings
RIVION did an amazing job capturing all of the special moments at my wedding. I LOVED the short highlight video! It was so creative and put together beautifully. 100% recommend! -
![Kendra]()
Kendra Sent on 09/23/2019Great Experience!
We initially were not sure we wanted to invest in hiring a wedding videographer - but we found Rivion through our research and are SO glad we did. Working with Rivion and our videographer, Nevin was a fantastic experience! Nevin was so professional, easy going, clear in his instructions and never made us feel like we weren't being ourselves. We truly felt we were in great hands!
Our highlight video 100% tells the story of us and who we are - it captures so many moments that you either miss or completely forget happened. It was so well done and captured so many special moments from our day in such an elegant way. Everyone we shared our video with was totally impressed with the quality - a few used the words "tremendous", "outstanding", "first class".
We are so glad we hired Rivion to film our wedding day. They were so easy to communicate with throughout the process and have great video packages to choose from. If you are on the fence about a videographer, DO IT! And hire Rivion to capture it! You won't regret it. -
![Sanaa]()
Sanaa Sent on 09/09/2019Loved working with Rivion!
Let me start by saying that out of all the vendors I hired for my wedding, this was by far the best decision of all. I was very specific with what I what I envisioned for our video, as every couple should be when hiring a videographer, but I just couldn’t find a company that fit what I was looking for. I went through countless lists of videographers recommended by friends, wedding wire, google, etc. So trust me when I say I did my research. My initial conversation was with Kevin, and I had a detailed conversation about what I wanted, the style, the type of coverage, etc. We had a multi day event so I needed flexibility above all. Kevin was so down to earth and such a pleasure to speak with and he assured me of everything and to contact him if I had any questions. Sebastian was our lead videographer and covered both our events. We had to give him little to no direction, he had a creative eye and we let him do his own thing. During our events we went over on time, and he was more than willing to stay to make sure he got footage of everything. Joe took care of the logistics and time coordinating which saved us a big headache. He was prompt at replying and kept us up to date on everything. Micheal was the one who was the creative director and did the editing for our feature film. He did such a beautiful job, and made sure I was 100% satisfied with it. There were only a few things that needed adjusting, but he took care of it right away. The final product was a beautiful feature film and highlight in 4K. The turn around time was less than a month, which we were so pleasantly surmised with. The style, quality, and editing was beautifully done and we couldn’t have asked for a better team to be a part of our big day! I can’t thank Rivion enough! -
![Rebekka]()
Rebekka Sent on 06/11/2019Outstanding Maryland wedding videography!
Outstanding Wedding videography and fantastic to work with!
I first contacted Rivion in January and immediately received a response. Since initial contact, I was met with nothing but timely responses, warmness and professionalism! Rivion followed up with me (without me even reaching out) up until the day of the wedding to ensure that I was in the loop for my wedding day! The videographers that I worked with on the day of my wedding were so nice, relaxed and personable and I could immediately tell they knew what they were doing with the various shots they were organizing. My entire wedding party LOVED working with them! Half the time, I had no idea they were there... but, after seeing my highlight wedding video, it was clear they were everywhere!
I received my wedding video two weeks after my wedding. Even though these wedding videographers were in high demand, they made my wedding a priority (even following up prior to production of my video to assure me I would have it soon - wow). After watching my video, I was speechless. I expected a great video after working with them but I had no idea how beautiful, intimate, and wowing this video would be. The videographers truly captured my and my husband's special moments and made them outstanding! Every shot was perfect!
If you are getting married, I HIGHLY recommend Rivion, you will not be disappointed! They are truly the best Maryland wedding videographers! -
![Danielle]()
Danielle Sent on 05/06/2019Awesome experience
We are so happy with the professionalism and the quality of our video! Highly recommend!! -
![Shawna]()
Shawna Sent on 03/16/2019A Beautiful Experience
Recently, I had the pleasure of working with Rivion Weddings on set for FOX45 "Wedding A Week". Kevin was professional and warm to everyone in the room. As a result every beautiful moment was captured on film. -
![Terri]()
Terri Sent on 12/29/2018Professional & Personal
I can't describe the joy we feel every time we watch our wedding video. It brings us back to that day and how full of love it was. You can see the pure happiness that was felt and that is something we will cherish forever. We will always have these memories because of them and we cannot express how grateful we are for Rivion Weddings. They were professional and personal from our first contact to current day. My husband and I went back and forth about if it was really worth having videography since we already had a photographer.. Save yourself the back and forth - It is 100% worth it!!! Without a doubt, you will not be sorry for having Rivion Weddings capture your day. They put so much detail, time, and thought into their work and everything they have done so far including my own wedding has been absolutely incredible. Life is short, and the memories you can keep through their footage will allow you to hold your loved ones close in all your years to come. And c'mon.. who doesn't want the memories of their crazy uncle dancing like a fool on the dance floor?! Thank you, Rivion Weddings! -
![Rebecca]()
Joe Sent on 10/27/2018Absolutely Amazing!
The Rivion team was incredible! From the moment that Nevin arrived he was professional and friendly! He captured the most amazing moments from our wedding and he was so discrete! When we received our teaser video I could not stop watching it and found myself showing it everyone. When I got the final video I was blown away with the quality! Everyone comments how our wedding video looks like a motion picture film. The quality is unbelievable and I get chills every time I watch it. Hiring Rivion was the best decision we ever made! If you want a spectacular video that you will love watching for years to come then Rivion is the way to go! -
![Evelyn]()
Evelyn Sent on 12/30/2023Extremely Poor Raw Footage And Disappointing Resolution
We had chosen Rivion Films as our vendor for videography based on the inclusion of raw footage as part of their videography package, their "Series of Edits" Add-On, and because their videography style and editing were exactly what we were looking for (showcasing the in between moments that photos usually miss, editing style that places more emphasis on the actual moments of the wedding, with less emphasis on the detail shots of the wedding items and venue). Unfortunately, what we received was nowhere near the quality we were expecting based on the videos showcased by their website.
For background, we had two weddings: A Cambodian wedding with 5 different parts in the morning and an American wedding with the bride's sister and the groom's friend as officiants with cocktail hour, cake cutting, toasts, and reception following. In between we had a photoshoot in our last Cambodian outfit and our American outfit.
Prior and leading up to our wedding, communication with the Rivion Films team was pleasant and there was nothing out of the ordinary. We explained what our wedding would entail and that it would be a whole day affair with several parts.
Our package included:
1) One (1) videographers
2) Second stationary camera at ceremony
3) Dedicated team to ensure satisfaction from inquiry to delivery
4) Eight (8) hours on-site presence
5) Social media teaser edit
6) Series of edits
7) All edits & unedited raw files delivered digitally. Editing of raw files subject to additional cost
8) Professional audio capture throughout the day
9) Online collection of all edits hosted on a personalized website
10) 5% discount if balance paid in full ($162.50 discount)
Closer to the wedding date, we provided our timeline, filled out the questionnaire detailing all the must-have shots and important moments that we wanted in our videos, and paid for additional footage time. We were told our videographer would be Lydia, but was changed to Nate. To our knowledge, Nate is not normally a part of the Rivion team and was instead a late replacement. Rivion did not alert us of any issues with obtaining a videographer. Almost 2 months later on October 20th, we received our video footage and were extremely disappointed.
Bad Raw Footage
- Bad framing and bad angles in main camera video footage.
-- Family members that were participating in the ceremony had their heads cut off or outside the frame in our footage
-- No close up footage of us or officiants during our afternoon ceremony
- Low quality stationary camera
-- The camera use was of such bad quality that it could have just been a home video taken by a family member. We can understand, since the lighting was not great in our home, that the footage there may be lacking, but footage in every location - outside at our afternoon ceremony or inside the reception venue, was grainy and not clear.
- Not all audio was professionally captured (Contract states “Professional audio capture throughout the day”). In our morning ceremony, there is a lot of speaking between our family representatives, ourselves and our family members. We have two ceremonies where we have couples come behind us to perform a ritual and give us their blessing. There were no microphones given to us during our morning ceremony that allowed us to record what was said to us.
- Did not have all the must-have shots.
-- In our questionnaire, we indicated we would like getting ready footage, which we received none of. Although our videographer contract time was 8am and the bridal party had started getting ready at 5am, there were plenty of opportunities for getting ready footage as we had FOUR outfit changes (three in the morning and once in the afternoon). Instead, our videographer took detail video footage, which we did not ask for.
-- The footage of our first dance is mostly only from the stationary camera as something happened to the videographer's camera that did not allow him to record most of our first dance.
Editing and Series of Edits
- On their website, Rivion's sample series of edits was split into important moments (cake, entrances and dances, ceremony, and toasts). Based on this we thought we would receive something similar. We knew our wedding was much longer and had many more parts than an American wedding and had our wedding planner ask if this add-on would still be the same cost since it was a longer day with more parts. Rivion communicated that, yes, the cost would be the same. We received videos of our First look, Cambodian Ceremony, American Ceremony, Cambodian Attire Photoshoot, American Attire Photoshoot. Upon asking them to split our videos into more parts, they told us it would be an extra cost and they could not break the video into chapters for easier viewing. By choosing the series of edits add-on we were expecting to be able to easily see videos or clips of each ceremony part in the Cambodian ceremony, the American ceremony, and the smaller parts such as First look, cake cutting, toasts, etc.
- Our contract also included a social media teaser edit which they forgot about
- Choice of footage during editing - There was some editing that did not make sense. For example, when one of the officiants was talking, instead of using footage showing her face, footage of the back of our heads was used instead.
- Transitions were only sometimes there. Where there were no transitions, the video editing was jarring because similar footage was spliced together with harsh cuts and without transition.
- A ceremony from our wedding was edited into the wrong time in the video. This ceremony is at the end of the morning wedding ceremony, but was edited into the middle of the video between the first and second ceremonies. We asked for this to be fixed, but it still hasn't to this day.
Upon expressing our dissatisfaction, Rivion acknowledged that there were "technical shortcomings," such as "audio quality during the Cambodian ceremony and the close-up angle of [the] first dance not being fully captured," and tried to compensate by giving us a longer social media edit and an additional highlight film, which we did not ask for. These videos were more of the quality of what we were expecting and they were able to make some additional edits we requested.
We were unaware our video package was complete as the next communication we received about video completion was that the "social media edit and photo session montage edits are complete" (11/6) and thus, we thought they were still working on the series of edits. There was no communication to us that everything was complete until we followed up on 11/14 about completion. Their new series of edits were better edited as they did the best with the bad raw footage that was taken during our day, but as they said, they could not break them down further without an additional cost. There is one ceremony that was still out of place in the video. After reviewing the new series of edits, we asked for the ceremony to be edited to the correct place and a transition to be added between two ceremonies (11/15). We followed up about these two requests on 11/28 and only heard back once we sent an earlier version of this review to Kevin to ask if there was anything we had misrepresented in this review or if he believed there was anything we were portraying inaccurately.
Kevin's response was an apology, as he thought he t his editing team was copied into the emails, but they were not (we must not have responded reply all to one of the emails), and asking if there is anything he could do for us to be satisfied. We asked Kevin for a 50% refund, but were informed that was not possible, as his editing team already charged him for an additional 22 hours extra outside the normal amount of editing they do for our selected package. We asked for clarification, as that time appears to have gone towards the highlight film, which we did not ask for, and fixing issues that should not have been present in the videos that were initially delivered. No response was received.
One of the main reasons we chose Rivion was because they offered raw footage as part of their package. We also liked their editing style, and so we opted to pay more for what seemed like a better videography company. We were hoping that their raw footage would at least be of exceptional quality, but what we received was footage that we would have received by asking one of our family members to record on a camcorder or their phone. Without good raw footage, there is only so much anyone can do to produce and edit good video. We can overlook bad editing if we have good raw footage because we could work with another video editor to produce the video we were hoping for. Unfortunately without good footage, there is not much to be done except be thankful to have footage at all.
We are including a few screenshots that were in our series of edits. One is representative of the majority of our first dance footage. One is a shot from the Cambodian ceremony that is so bad, we are not sure why it was included. The final image is the shot that was given to us for the entirety of bride's vows. We believe that something happened to the footage from the videographer's main camera during our first dance and bride's vows, but this was never directly addressed and only discovered while we were looking through raw footage and noticed large gaps missing. -
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