Ritani Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
42 reviews
86% recommend it
-
Quality of service 4.2 out of 5 rating
-
Average response time 4.4 out of 5 rating
-
Professionalism 4.3 out of 5 rating
-
Value 4.2 out of 5 rating
-
Flexibility 4.3 out of 5 rating
-
Lee L. Sent on 05/02/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Highly revommend
Excellent customer service and unbeatable value! I cannot say enough how amazing they were and ring is absolutely stunning!Excellent customer service and unbeatable value! I cannot say enough how amazing they were and ring is absolutely stunning! -
Quality of service
-
Katelyn N. Sent on 10/30/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
In love with my jewelry
I bought my engagement ring and wedding band from Ritani. Both are absolutely beautiful and appraised for more than what I paid. I already had to send my engagement ring to be cleaned and re-plated - free of charge and everything was so easy. Love them!I bought my engagement ring and wedding band from Ritani. Both are absolutely beautiful and appraised for more than what I paid. I already had to send my engagement ring to be cleaned and re-plated - free of charge and everything was so easy. Love them! -
Quality of service
-
Simone Sent on 02/07/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Beautiful rings
They have the most beautiful rings. They allowed us to supply photos of rings we desired and designed them for us. They were patient with us when we asked for changes and always responded in a timely manner. We were able to get a diamond that is 10X more beautiful than ones seen in stores for a fraction of the cost! Absolutely love my ring!They have the most beautiful rings. They allowed us to supply photos of rings we desired and designed them for us. They were patient with us when we asked for changes and always responded in a timely manner. We were able to get a diamond that is 10X more beautiful than ones seen in stores for a fraction of the cost! Absolutely love my ring! -
Quality of service
-
Kendal Sent on 05/16/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We ordered my engagement ring online through Ritani. Opted for the in-store preview and it was fabulous! I searched around for what I wanted, and couldn't find it so we had it made online through Ritani. I got to select the band and diamond. Was less expensive than every other jewelry store we looked at, and Ritani had better quality and certified diamonds. My engagement ring was appraised for insurance purposes and they appraised it for much higher than we paid. We were on the phone with Ritani a few times re: payment, shipping, etc. - Super responsive, talked with the same person from day 1 and she stayed in touch via email and phone. My ring is gorgeous and exactly what I wanted!We ordered my engagement ring online through Ritani. Opted for the in-store preview and it was fabulous! I searched around for what I wanted, and couldn't find it so we had it made online through Ritani. I got to select the band and diamond. Was less expensive than every other jewelry store we looked at, and Ritani had better quality and certified diamonds. My engagement ring was appraised for insurance purposes and they appraised it for much higher than we paid. We were on the phone with Ritani a few times re: payment, shipping, etc. - Super responsive, talked with the same person from day 1 and she stayed in touch via email and phone. My ring is gorgeous and exactly what I wanted! -
Quality of service
-
Amanda Sent on 03/29/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I am so happy with Ritani and all they have done.I am so happy with Ritani and all they have done. -
Quality of service
-
Samantha Sent on 02/21/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My fiance and I had a wonderful experience. We purchased the stone and band and had it set perfectly the same day, while we waited. We decided to change the band a week later and the store honored the credit and did not charge to reset the ring. The customer service was wonderful and the whole experience made getting engaged so effortless. We HIGHLY recommend this store to everyone.My fiance and I had a wonderful experience. We purchased the stone and band and had it set perfectly the same day, while we waited. We decided to change the band a week later and the store honored the credit and did not charge to reset the ring. The customer service was wonderful and the whole experience made getting engaged so effortless. We HIGHLY recommend this store to everyone. -
Quality of service
-
Matt Sent on 09/08/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani was the only one that carried the specific type of diamond i was after and their prices and selection were amazing.
Also, their customer service is professional, fast, and honestly the best i have ever encountered.Ritani was the only one that carried the specific type of diamond i was after and their prices and selection were amazing.
Also, their customer service is professional, fast, and honestly the best i have ever encountered. -
Quality of service
-
Jessica Sent on 10/05/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani has been absolutely fantastic for us! :D I would highly recommend them for anyone shopping for wedding bands, engagement rings, or any other jewelery!
They have great customer service, absolutely beautiful and high quality items, and they've always been kind and professional to us. Even when we had to get my groom's ring resized, they have a 1-year, 1-time free resizing policy. So they paid for all the shipping costs and tracking costs to have the ring sent back to their jewellers, resized, shipped back, and ensured the resized ring was excatly what we wanted. :) They're a 10/10 and we will be buying from them again.Ritani has been absolutely fantastic for us! :D I would highly recommend them for anyone shopping for wedding bands, engagement rings, or any other jewelery!
They have great customer service, absolutely beautiful and high quality items, and they've always been kind and professional to us. Even when we had to get my groom's ring resized, they have a 1-year, 1-time free resizing policy. So they paid for all the shipping costs and tracking costs to have the ring sent back to their jewellers, resized, shipped back, and ensured the resized ring was excatly what we wanted. :) They're a 10/10 and we will be buying from them again. -
Quality of service
-
Robin Sent on 04/17/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I love my Ritani yellow gold oval solitaire! It is so beautiful and has amazing sparkle. My fiancé was very happy with their service and prices. It was wonderful to get exactly the ring I wanted. He was having difficulty finding what I wanted anywhere else, so I was thankful for Ritani's large selection!I love my Ritani yellow gold oval solitaire! It is so beautiful and has amazing sparkle. My fiancé was very happy with their service and prices. It was wonderful to get exactly the ring I wanted. He was having difficulty finding what I wanted anywhere else, so I was thankful for Ritani's large selection! -
Quality of service
-
Janet Sent on 04/23/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great!!!!!!!!!!!!!!!!!!!!
./..........Great!!!!!!!!!!!!!!!!!!!!
./.......... -
Quality of service
-
User3004067 Sent on 03/15/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely amazing customer service, helped make the experience as easy as possible. Great selectionAbsolutely amazing customer service, helped make the experience as easy as possible. Great selection -
Quality of service
-
Malikah Sent on 02/14/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excellent quality diamonds and i would highly suggest this to any bride and groom!Excellent quality diamonds and i would highly suggest this to any bride and groom! -
Quality of service
-
Amanda Sent on 03/11/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Amazing selection and a great staff!Amazing selection and a great staff! -
Quality of service
-
Abe Sent on 12/21/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
wow!!! very nice work!! Keep it up!wow!!! very nice work!! Keep it up! -
Quality of service
-
Ssam Sent on 12/24/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
excellent service!! keep up the great work!!excellent service!! keep up the great work!! -
Quality of service
-
Cj Sent on 12/19/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
amazing work!! and Highly creative!!!amazing work!! and Highly creative!!! -
Quality of service
-
Kevin Sent on 01/14/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani makes beautiful engagement rings.
We get complemented everywhere we go. The process was great. You can see the ring in person and decide if you want it or not.
I recommend using.Ritani makes beautiful engagement rings.
We get complemented everywhere we go. The process was great. You can see the ring in person and decide if you want it or not.
I recommend using. -
Quality of service
-
Megan Sent on 03/04/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My fiancé got my ring on Ritani and I love it! I get so many compliments on it and he loved being able to customize it to his liking. The service was great as well.My fiancé got my ring on Ritani and I love it! I get so many compliments on it and he loved being able to customize it to his liking. The service was great as well. -
Quality of service
-
Ashley Sent on 07/06/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My fiance found Ritani after I'd sent him a few different styles and designs of engagement rings I liked. He loved the value and professionalism that Ritani offered. They partner with select jewelry stores, including one in our area, so he was able to view the ring he designed in person before finalizing his purchase. They were also very quick and efficient when we had to send it back to resize. We're both very happy with my engagement ring!My fiance found Ritani after I'd sent him a few different styles and designs of engagement rings I liked. He loved the value and professionalism that Ritani offered. They partner with select jewelry stores, including one in our area, so he was able to view the ring he designed in person before finalizing his purchase. They were also very quick and efficient when we had to send it back to resize. We're both very happy with my engagement ring! -
Quality of service
-
User2037249 Sent on 02/11/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
After my Fiance popped the question he told me all about the engagement ring process. He new he wanted to buy online so he didn't have to pay tax. This was the only online retailer that allowed you to view the ring in person before purchasing.
He was able to pick the setting and the center diamond based off of his googled knowledge of the Cs.
Ritani put together the ring and shipped it to a local jewelry store. He was able to touch and see the amazing ring he selected.
At that point he could purchase or send it back. He purchased and got an AMAZING deal.After my Fiance popped the question he told me all about the engagement ring process. He new he wanted to buy online so he didn't have to pay tax. This was the only online retailer that allowed you to view the ring in person before purchasing.
He was able to pick the setting and the center diamond based off of his googled knowledge of the Cs.
Ritani put together the ring and shipped it to a local jewelry store. He was able to touch and see the amazing ring he selected.
At that point he could purchase or send it back. He purchased and got an AMAZING deal. -
Quality of service
-
Robert Sent on 09/08/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani makes the ring buying process extremely simple. I customized my fiancée's ring through Ritani's ring design service. After selecting the diamond I wanted and the overall ring design, Ritani shipped the ring to a local jeweler (at no cost to me) in order to make sure the ring was exactly what I wanted. Had I not been happy with the ring, the ring would have been shipped back to Ritani, and I would not have been responsible for any cost at all. Very happy with my experience with Ritani. Highly recommend.Ritani makes the ring buying process extremely simple. I customized my fiancée's ring through Ritani's ring design service. After selecting the diamond I wanted and the overall ring design, Ritani shipped the ring to a local jeweler (at no cost to me) in order to make sure the ring was exactly what I wanted. Had I not been happy with the ring, the ring would have been shipped back to Ritani, and I would not have been responsible for any cost at all. Very happy with my experience with Ritani. Highly recommend. -
Quality of service
-
Jessica Sent on 04/19/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My ring is AMAZING and perfect - we couldn't have asked for more than what Ritani gave us! Not only that, the customer service was impeccable and the timeline was quick.My ring is AMAZING and perfect - we couldn't have asked for more than what Ritani gave us! Not only that, the customer service was impeccable and the timeline was quick. -
Quality of service
-
User2594858 Sent on 05/02/20165 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani is the best value for your money in todays jewelry world! They made the buying process so easy, ordered online and had the custom designed ring shipped directly to my door. The ring is beautiful and she loved it as much as I loved not being harassed in a store. You can not go wrong choosing this company!Ritani is the best value for your money in todays jewelry world! They made the buying process so easy, ordered online and had the custom designed ring shipped directly to my door. The ring is beautiful and she loved it as much as I loved not being harassed in a store. You can not go wrong choosing this company! -
Quality of service
-
Erin Sent on 07/14/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani is by far the most amazing jeweler I have ever encountered. I had always wanted a cushion cut ring but found that there were nearly impossible to find in retail stores. When they could be found, they were way out of my budget. I explored Ritani's website and found that they have an amazing selection of jewellery and engagement rings and at prices that anyone can afford. On the website you have the option to customize a ring. You can choose a setting, a metal and then choose from a large selection of loose diamonds and gems to find the perfect stone for your ring/ jewellery. I was able to find the perfect shape and incredibly high quality diamond for a fraction of what I would have paid in an average store. There is no way that you could get the same quality of stone in a regular store. I went into several in my area and asked what kind of quality they carry, and no ring was even close to the level offered by Ritani. I also contacted their support line while going through the ordering process as I am in Ontario and they are located in New York. They offer an online chat that was incredibly helpful. The same individual spoke with me several times and was able to answer all of my questions quickly. They also offer free shipping to your home or even a local jewellery store. You also get a gemologist report for your diamond as well as an appraisal and elegant warranty card- they even throw in lifetime cleaning and care. All of the diamonds are ethically sources as well. Their website is incredibly easy to navigate. They even provide information about the four C's of diamonds and how to find the right one for you. Overall, Ritani is the best retailer I have ever found for jewellery. I would highly recommend them to anyone looking for engagement rings/ wedding bands.Ritani is by far the most amazing jeweler I have ever encountered. I had always wanted a cushion cut ring but found that there were nearly impossible to find in retail stores. When they could be found, they were way out of my budget. I explored Ritani's website and found that they have an amazing selection of jewellery and engagement rings and at prices that anyone can afford. On the website you have the option to customize a ring. You can choose a setting, a metal and then choose from a large selection of loose diamonds and gems to find the perfect stone for your ring/ jewellery. I was able to find the perfect shape and incredibly high quality diamond for a fraction of what I would have paid in an average store. There is no way that you could get the same quality of stone in a regular store. I went into several in my area and asked what kind of quality they carry, and no ring was even close to the level offered by Ritani. I also contacted their support line while going through the ordering process as I am in Ontario and they are located in New York. They offer an online chat that was incredibly helpful. The same individual spoke with me several times and was able to answer all of my questions quickly. They also offer free shipping to your home or even a local jewellery store. You also get a gemologist report for your diamond as well as an appraisal and elegant warranty card- they even throw in lifetime cleaning and care. All of the diamonds are ethically sources as well. Their website is incredibly easy to navigate. They even provide information about the four C's of diamonds and how to find the right one for you. Overall, Ritani is the best retailer I have ever found for jewellery. I would highly recommend them to anyone looking for engagement rings/ wedding bands. -
Quality of service
-
User2167327 Sent on 06/07/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Ritani was the best decision my fiance and I made. We went to several high-end retailers in the Atlanta area and we were overwhelmed. No one was willing to listen to what I wanted in my ring, so my fiance decided to take matters in his own hands and design a ring with Ritani. I was STUNNED when he proposed because it was the most gorgeous ring I have ever seen. I still look at it in awe--literally cannot believe that it's mine! My fiance said the entire process was smooth and efficient. He said he worked with several associates and gemologists that were beyond helpful. We'll be getting our bands from here as well!Ritani was the best decision my fiance and I made. We went to several high-end retailers in the Atlanta area and we were overwhelmed. No one was willing to listen to what I wanted in my ring, so my fiance decided to take matters in his own hands and design a ring with Ritani. I was STUNNED when he proposed because it was the most gorgeous ring I have ever seen. I still look at it in awe--literally cannot believe that it's mine! My fiance said the entire process was smooth and efficient. He said he worked with several associates and gemologists that were beyond helpful. We'll be getting our bands from here as well! -
Quality of service
Are you interested?
Are you interested?