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Weddings

Reston Limousine Reviews

Reston Limousine View more information

Reviews

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  • Quality of service
    4.2 out of 5 rating
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    4.4 out of 5 rating
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    4.3 out of 5 rating
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    4.2 out of 5 rating
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Awards

  • M
    Max F. Sent on 12/25/2024
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    Great service!

    The team at Reston Limousine was extremely easy to work with, communicative and provided exactly the service we expected. Would definitely use them again in the future!
  • Aarshika
    Aarshika Sent on 11/04/2024
    3.6 out of 5 rating
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    (Almost) a great experience

    We hired Reston Limo for shuttle services for our wedding. During the booking process they were very responsive and even flexible when we had a change a month out of the wedding where we had added an additional stop at the end of the night (basically a 2 minute drive to drop off the bridal party at an airbnb by the venue). This was all confirmed and payment was made accordingly.
    However, the night of the wedding as we were boarding the bus, the bus driver said he was not stopping at the airbnb. After 10-15 minutes of back and forth and my amazing coordinator who had to make some calls- the bus driver agreed to drop us off....
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    Maggie Sent on 08/11/2024
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    Reliable and Affordable

    We used Reston Limo for all of our wedding transportation, including an SUV for us, a 30-passenger shuttle for the wedding party/immediate family, and two 30-passenger shuttles for guests at the end of the night. All of the vehicles were on time, and none had any issues. Our sales rep, Phillip, was fantastic. In addition to being responsive to emails, he was easily accessible by phone, which I really appreciated because I wanted to talk through many different combinations of times/vehicles.
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  • A
    Amanda Sent on 12/27/2023
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    Best Limo Company

    Reston Limousine was fantastic from the start. They were extremely flexible which allowed us to make last minute changes, even the week of the wedding. We condensed the number of rides to one at the beginning and one at the end of our wedding, and it was perfect! The drivers were extremely nice, courteous and professional.
    Would recommend & hire again, in a heartbeat!
  • Stuart
    Stuart Sent on 07/30/2023
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    Professional and reliable

    We worked with Reston Limo for our wedding, consisting of a full day of events from 8am until 11pm. Reston Limo's coaches were comfortable with professional drivers and ensured everything ran on schedule!

    Reston Limousine's reply:

    Thank you Stuart for sharing your experience with us! We appreciate your kind words and we wish you and your wife many years of good health and happiness!
  • A
    Allison Sent on 06/30/2023
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    Great choice

    Reston Limousine did a great job transporting guests and the wedding party. Reliable and professional.

    Reston Limousine's reply:

    Thank you for your kind words, Allison, we really appreciate it! Congratulations on your wedding and we wish you both the best!
  • Cara
    Cara Sent on 06/02/2023
    5 out of 5 rating
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    Easy to Work with

    Love this transportation company! Their pricing is fair and inclusive of driver gratuity- one less thing to worry about on event day. We had a last minute add-on- a car to pickup the groom and I post reception, and they were able to easily accommodate. The driver for our shuttle, Christian, was fun, engaging, and fully aware and respectful of the added needs of driving a wedding party. Overall, a fabulous experience.

    Reston Limousine's reply:

    Cara, first of all, congratulations on your wedding, we appreciate you trusting us with the transportation on your special day. We've forwarded your compliment to the team, including Christian, and we wish you nothing but the best in the future!
  • Michele
    Michele Sent on 06/11/2022
    3.2 out of 5 rating
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    Great in theory but did not execute as planned

    We used Reston Limousine to transport our guests for our 5/6/22 wedding. We booked 2 55-person coach buses to transport our guests from our two block hotels in Reston (Hyatt Regency and Westin) to our wedding venue in Leesburg. I'm giving 2 starts because working with this company to plan and book services was a great experience and my contact Sam made sure everything was set correctly. One bus was supposed to stop at the Hyatt Regency (where the majority of our guests were staying) to pick guests up and take them straight to Leesburg. The other bus was supposed to stop at the Westin to pick up a few guests, then stop at the Hyatt to pick up...

    Reston Limousine's reply:

    Michele, On behalf of Reston Limo I'd like to thank you for taking the time to bring this to our attention. We know your wedding day is one of the most special days you'll experience, and we are sorry that we delivered less than expected and promised. I understand that our Events Manager, Margaret Day, has been in touch with you and we appreciate you taking her call and allowing us the opportunity to learn how we can improve our communications in order to avoid things like this in the future. Congratulations on your wedding, and thank you again for bringing this to our attention and for the opportunity to correct it. ~Reston Limo
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    Taryn Sent on 12/30/2021
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    Wow! Stellar experience!

    Reston Limousine provided our wedding party, family and guest transportation for our 9/4/2021 wedding. We were BLOWN AWAY by the customer service that we received leading up to the event as well as day-of service. The Reston Limo team delivered exactly what was promised and kept the 3 shuttles on schedule, which was very important for us as we had a tight shuttle window and several additional complexities with pick-up and drop-offs. The shuttles were unbelievably clean, incredibly comfortable and all 3 drivers were professional, kind and FUN! We even received many compliments from our guests. Thank you for making our big day run smoothly and for taking care of our guests as if they were your own. 10/10 recommend to all engaged couples.

    Reston Limousine's reply:

    Hi Taryn, First, congratulations again on your wedding! Next, thank you so much for taking the time to post your review and for trusting Reston Limo to be part of your special day!
    If you have a minute to leave a Google review, we'd be thankful: https://g.page/r/CbwEO8VR2g7OEAg/review
    Thanks again for your confidence in us and for letting us share your special day!
    Sincerely, Reston Limo.
  • A
    Angela Sent on 10/23/2021
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    Professional and Flexible Transportation Service

    We used Reston Limo for our rehearsal night and for the wedding. For the rehearsal night, the driver was very professional and was early to pick us up and ready to leave whenever we needed to. Overall, they were great to work with and would recommend them for guest shuttle services.

    Reston Limousine's reply:

    Hi Angela! Thank you for taking the time to post your review and for trusting Reston Limo to be part of your special day! If you have a minute to leave a Google review, we'd be thankful: https://g.page/r/CbwEO8VR2g7OEAg/review
    Thanks again for your confidence and for letting us share your special occasion.
    Sincerely, Reston Limo.
  • Diana
    Diana Sent on 10/17/2021
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    Extremely responsive and professional!

    Daniel Oh and the Reston Limo team were extremely professional, prompt, and responsive. We had a great experience using them for our wedding transportation!

    Reston Limousine's reply:

    Diana, Thanks so much for taking the time to write a review - we truly appreciate it! Thank you for trusting us to be part of your special day, and we hope you will keep us in mind for future opportunities. Sincerely, Reston Limo
  • J
    Jeff Sent on 09/29/2021
    4.8 out of 5 rating
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    Fantastic Transportation Company

    We had a little snafu with another company days before our wedding. Luckily Reston Limo was able to step in without any issue. Huge sigh of relief with them!

    Reston Limousine's reply:

    Hi Jeff,
    Congratulations on your wedding day and thank you for letting Reston Limo be a part of it.
    We appreciate the time you took to leave a review and because word-of-mouth is the best advertising, we are hoping you could please take a minute to leave us a Google review. https://g.page/r/CbwEO8VR2g7OEAg/review
    We thank you for your time and confidence in letting us be part of your special day.
    Take care,
    Reston Limousine
  • B
    Becky Sent on 05/30/2021
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    Easy to work with and pleased with the service

    Reston Limousine was great. I have been to events that used Reston Limousine, so I trusted them to provide good service for our wedding. Overall, they delivered and got us to where we needed to go on time and safely, with no issues.
  • C
    Caitlin Sent on 05/15/2021
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    Outstanding Service!

    Reston Limousine provided outstanding service to and from our church and venue. Drivers were very helpful and very prompt. The limousines were impeccable!
  • Candi
    Candi Sent on 11/16/2020
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    Outstanding Service

    Because of the needs of a large bridal party, we utilized 3 different vehicles the day of the ceremony and reception. Making the arrangements were seamless. Drivers were timely, polite, and demonstrated great pride in their work. Text messages with updates, kept the bride's father in the know and calm.

    Reston Limousine's reply:

    Thank you Candi for your wonderful feedback! We are grateful that we were able to provide your transportation needs for such a monumental day. Congratulations to the happy couple!
  • K
    54368614C0C18E142D182A47Cea3D23A13A96A0D Sent on 01/08/2020
    5 out of 5 rating
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    Thank You, Reston Limo!

    I highly recommend Reston Limo! We mixed and matched our transportation for our wedding day between Reston Limo and another transportation company to cut down on costs. We used Reston Limo for our car service pick up for myself and my now husband, my family, and my husband’s grandparents. It was awesome! We had great communication with them up to the day and they allowed us to delay the leaving time for my husband’s grandparents on the day until they wanted to leave. It was great! Also, their black car service is beautiful - we had the coolest car pick us up to bring us to our wedding night location. Thank you, Reston Limo!
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    Gabriela Sent on 12/04/2019
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    Great, Simple Transportation

    Reston Limousine was a great service for our wedding day. Our limo was always on time, clean, and our driver was very friendly and willing to accommodate a special drop off at the church so I wouldn’t be seen before the ceremony. Our getaway car at the end of the night was also great!
  • Emily
    Emily Sent on 11/19/2019
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    Reliable Transportation

    Reston Limo provided the transportation home from our wedding. They were easy to book with, priced reasonably, and early!
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    Bridget Sent on 10/12/2019
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    Flawless Experience

    Our experience with Reston Limo was wonderful. Their pricing is simple and flexible - you can adjust day of at no additional cost, and you can take as many trips as are needed in the time that you have. The week leading up to the wedding was crazy busy. I hadn't checked in with Bill, so he reached out to me to confirm. It was just 2 days out and our hotel had changed from when we booked, so it's a darn good thing he did!! After a very quick conversation, I updated the plan and Reston Limousine took it from there. The day of went off flawlessly. Thank you to Bill and Reston Limousine for making this part of the process easy and stress-free!

    Reston Limousine's reply:

    Bridget, thank you so much for your positive feedback! We are happy that we could be a part of your special day and help your event run seamlessly. Congratulations to the happy couple!
  • R
    Rachel Sent on 09/17/2019
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    Efficient and friendly

    Reston Limousines provided the transportation for our wedding this September. I was impressed with their efficiency throughout the process- from booking, to day-of, to a follow-up after the event. The office staff were extremely communicative and the drivers were patient and helpful in getting my (many) guests where they all needed to go.

    I highly recommend this service to anyone hosting a big event!

    Reston Limousine's reply:

    Rachel - thank you very much for your kind words! We are so honored to have been apart of your special day and we give our warmest Congratulations to you!
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    Charles Sent on 07/14/2019
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    Reston Limo was great!

    The folks at Reston Limo were very responsive and provided a great value!

    Reston Limousine's reply:

    Thank you Charles for your kind words! We will pass along your praises to the rest of our team. Congratulations to the happy couple!
  • Daisy
    Daisy Sent on 06/25/2019
    2.4 out of 5 rating
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    Wedding Weekend Experience

    I initially hired Reston Limousine from my past experience with them (from work-related shuttles) and the amazing reviews from Wedding Wire. Upon immediate discussions with the account manager, I was sold and wanted to hire them on the spot. He was professional and responsive. We had 3 trips booked for my wedding weekend in Washington, DC, which covered a Friday rehearsal and Saturday reception. The account manager and I touched based a handful of times leading up to the weekend.

    This review is more written to hopefully provide helpful feedback to Reston Limousine in hopes of making future improvements. To preface, I understand things don’t always go perfectly and there are circumstances out of anyone’s control. However, I...

    Reston Limousine's reply:

    Daisy – first, thank you for choosing us to be your transportation partner on your special day and we apologize for the issues. We also want to thank you for your review, we appreciate all feedback both positive and negative. We are looking into the incidents you have brought to light and will be immediately addressing those areas that need improvement. Please feel free to reach out to us for further discussion at any time. In the meantime, we wish you and your husband many years of happiness together!
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    Denise Sent on 05/23/2019
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    Great Service!

    We hired Reston Limousine For our daughter's wedding. They were easy to work and provided professional service. The driver was courteous and took great care of our wedding party. He arrived on time and everything ran smoothly all day. I would highly recommend Reston Limousine for your event.

    Reston Limousine's reply:

    Hi Denise,

    Thank you for letting us be a part of this special day and for your kind words! Please pass on our congratulations to the happy couple!
  • JKS NYC
    Jay K. Sent on 12/19/2018
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    A wonderful experience

    Reston Limo was a standup vendor from the initial visit to the end of our wedding day. Their driver was professional yet had a tasteful sense of humor! Our experience was perfect and the value was there as well.
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    Shaun Sent on 11/11/2018
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    Exceptional Customer Service!!

    Very professional limo service. I called 5 limo companies prior to finding Reston. I am not from the DC area and I was trying to plan a proposal for my fiancé. When I called the other companies all they wanted to know is what day, time, location, etc...here’s your quote see ya later. I needed customer service. When I finally called Reston they helped guide me in the right direction and took the extra time to hear my plan out and helped fine tune the details. Amazing customer service and the service was amazing.
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