Rent-All City Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
48 reviews
Recommended by 96% of couples
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.8 out of 5 rating4.8
-
Professionalism 4.8 out of 5 rating4.8
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.9 out of 5 rating4.9
-
Camilo Sent on 04/14/20265 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank You!
Professional, responsive, and timely for delivery/pick-up. Justin was great and answered all our questions while we got closer to our wedding date. And I appreciated the team calling a couple days before to make sure we had all the correct quantities so they could bring everything we needed. -
Quality of service
-
Joann Sent on 06/07/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Budget Friendly & Quality Rentals!
Rent-All City was easy to work with and delivered quality items for our wedding. We were so happy with the wood cross back chairs, so cute! They delivered during the scheduled timeframe, were quick to respond to communications, had budget friendly prices, and helped us make our wedding magical. We highly recommend! -
Quality of service
-
Ashley Sent on 02/28/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Flexible and stress-free!
Rent-All City was very accommodating leading up to my wedding. I had a few additions to my initial quote, then some subtractions, and the afternoon before the delivery, I had to switch all of my round tables to rectangle tables! Rent-All City made it happen! -
Quality of service
-
Emily Sent on 12/16/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great to work with
They were very easy to work with and made sure I had everything I needed. Easy drop off and pick up schedules too -
Quality of service
-
Emily Sent on 11/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Saved the day last minute!
Because the arch we were going to use wasn't gonna work out, we found ourselves needing a different one just 2 weeks before our wedding. We were panicked since it was peak season and we needed something sturdy to hang a lot of decor on. I'm so grateful Rent-All City had this big bamboo beauty that fit right in with our style, was affordable, and delivery and pickup went seamlessly! Everyone we interacted with from the staff was super friendly and helpful. 10/10 recommend! -
Quality of service
-
Dona Sent on 03/15/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Customer Service is exceptional
We have hired this company for a wedding in November 2021 so I am not reviewing product.. but considering how helpful they have been to date dealing with an issue we came across with property management for authorization to put up a tent I have no doubt we are going to be well taken care of. Thank you Justin, Bev and Lisa for all your help. -
Quality of service
-
Meredith Sent on 06/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Affordable, High-Quality Rentals
Rent-All City was so easy to work with! As our wedding got closer, we needed to make adjustments - reducing the count on certain items and adding some additional rentals - and they were happy to make changes up until 2 days before. They worked directly with our venue to coordinate delivery and pick-up, which saved a lot of logistical stress on our end. Plus, their prices are incredibly reasonable! Overall, we had a great experience with them. -
Quality of service
-
Lairhe Sent on 06/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Super Accommodating and Caring Team
Rent-All-City were amazing to work with! Justin, was so caring and attentive every time we spoke. I used to emails him at least twice a week during a month before the wedding with different changes I wanted to do in my contract, either adding or taking things off and throughout the entire time he was amazing. Never made me feel I was over asking for things and I never for one second felt worried about my rentals. They work directly with my Food Vendors (Carraba’s) so I wouldn’t have to worry about picking up or dropping off the rentals -
Quality of service
-
Erin Sent on 03/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We used them for our table linens. Good prices and delivered right to our venue and picked up from my in laws’ house. Very easy process. -
Quality of service
-
Bridgett Sent on 11/22/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I love working with Rent All City! I ordered extra tables last minute that our venue would not provide and they were so accommodating and worked with us. Lisa Cope was my contact there and she is so professional, quick to respond and super helpful. Thank You! -
Quality of service
-
Cassandra Sent on 09/18/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We hired them for rental chair for our wedding ceremony. They were super helpful and ended up being more cost effective than other companies. They were on time for everything and super professional. Would definitely hire them again. -
Quality of service
-
Megan Sent on 09/14/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rent-All-City was excellent with their table linens. They were perfect and made the tables look amazing! The white, navy blue, and ivory was perfect! -
Quality of service
-
Alisyn Sent on 07/02/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We rented a cake stand and a card box for my daughters wedding and they were beautiful. I waited to the last minute and everything was still amazing. They were professional and I appreciate it. -
Quality of service
-
Lauren Sent on 05/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Justin is the best!! He and his team were so helpful and kind! The items we rented from them looked absolutely wonderful! The ivory, gold rimmed china was flawless on our tables and everyone loved the draft craft beer we served using their kegerator. The decor items were gorgeous as well! If we ever throw another event, we will be calling Justin first! -
Quality of service
-
Lindsey Sent on 04/26/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience. We rented outside chairs and a few high top tables plus all the linens & sound system. We had everything dropped off the day before, but didn't check until the day of that the tables only had tops & bases, but no center pole. After contacting them they sent someone right over with the poles. We were all the way in Lakeland too. Very good service. -
Quality of service
-
Stephanie Sent on 04/12/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Justin was professional, very accommodating and responsive. Had to change the order several times (rough estimate, forgot to add high top tables, last minute guest cancellations). Made everything super easy. Was able to pick up the chairs/tables and return them ourselves. The chairs were perfect and exactly what we were looking for. I would highly recommend Rent All City, especially their white garden chairs (they looked amazing for our beach wedding!). Thank you! -
Quality of service
-
Jami Sent on 04/01/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We were able to adjust the quantity of our chairs and add an arch with ease, an updated invoice was emailed and everything was delivered on time. -
Quality of service
-
Ciarra Sent on 03/08/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
After it became clear my original table rental company could not perform its duties just a few days before my wedding, I panicked! Luckily a friend put me in touch with rent-all city and they put together the world's quickest quote for me. It was actually cheaper than my original and I quickly signed. They handled everything perfectly and really pulled through in a pinch for me. Would absolutely recommend. -
Quality of service
-
Alyse Sent on 12/28/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We used Rent-All for pretty much everything for our rustic wedding: linens, tables, chairs, plates, glassware, silverware and even a dance floor! I was so impressed with the wide range of colors and China patterns and inventory they had. I was beyond pleased with everything we selected, great quality! The staff was helpful and knowledgeable during the ordering process . I would highly recommend Rent-All City to enhance your next event!
-
Quality of service
-
Katie Sent on 12/02/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They were super accommodating and prompt! -
Quality of service
-
Kristina Sent on 11/29/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We rented the black metal arbor for our wedding ceremony. It was pretty, easily transported and constructed, and was inexpensive. Doesn't get much better than that. :) -
Quality of service
-
Kelly Sent on 06/27/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Howard was absolutely fantastic! He knew exactly what we were looking for after we described our reception vision. He was extremely flexible as we added and removed items as we firmed up our guest number leading up to the wedding. The wedding exceeded my wildest expectations and I cannot tell you the difference his specialty chairs, colored napkins, and linens made. We’re so happy we went through Rental City! -
Quality of service
-
Sarah Sent on 03/18/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a wonderful experience with Justin from Rent-All City St Pete for my wedding 3/5/16! I first reached out to Rent-All City because they were the only company in the area that carried the chairs I wanted for my reception: the natural wood colored folding chairs. They were farther away from me than other companies, so I was a little reluctant to use them, but I really wanted those chairs and I'm so happy I wound up with them as my rental company! Justin was amazing with communication via email and phone, and he was always professional and upbeat in answering my many questions. In the end, every item we needed for the wedding (chairs, tables, linens, dance floor, etc) came from Rent-All City and it was all great. Even the delivery and pick-up teams were a cut above the rest! Everything for our wedding was outside, and the delivery guys were such troopers as they hauled loads of chairs and tables down long grassy paths and set up the dance floor outside, too. At the last minute on Friday before the wedding Saturday, I decided to add patio heaters to my order since it was going to be chillier than expected. Sadly, the Rent-All City truck was already on its way to me (since Justin knew how much I wanted to get everything set up early Friday, he sent the truck as early as possible, which was so nice!) so I was forced to use a rental company in New Port Richey (closer to me) for the heaters. Although it was nice I was able to place my order and have it delivered same-day with that company, the phone and email communication was not good with them, and the delivery team did not have a great attitude... to top it off, the heaters were beat up and dented when they arrived, and each required some sort of special tweaking to get them to turn on. Bottom line: made me appreciate Rent-All City that much more! Thanks again, Justin! -
Quality of service
-
User2217355 Sent on 07/08/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They provided the arch for our ceremony! Very organized and flexible! -
Quality of service
-
Valerie Sent on 07/08/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Justin was always very helpful over the phone and via email. Super fast and responsive... super easy to make payments and always available to answer all my questions. The delivery and pick-up were on time and per my decorator, the crew had everything completed quickly. The chairs and cake stand was exactly what I expected and a great price! No complaints! :) -
Quality of service
-
Kayla Sent on 07/07/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They were very helpful over the phone to make payments and answer any questions I had. The delivery and pick-up were on time and the crew had everything completed quickly. The chairs were exactly what I expected and a great price. -
Quality of service
-
Savanna Sent on 06/02/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I booked them for a Florida wedding. I had to do everything via telephone and internet because I live in Denver, CO. There were absolutely no snags. Everyone was extremely nice and helpful. Their prices were average and their quality was nice. -
Quality of service
-
Alexia Sent on 04/07/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very affordable rentals and friendly staff, delivered and picked up on time and were very flexible working with me to add and remove items from my "cart" over the phone. -
Quality of service
-
Nicole Sent on 12/28/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I am very pleased with choosing this company to provide plates, glass wear, chargers for my wedding!! everything looked gorgeous and the employees were very helpful on the phone and in person. Thank so much!! -
Quality of service
-
Jessica Sent on 09/18/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married this past weekend. We were so pleased with the service and items rented. We dealt with a few other vendors in the beginning and the convenience of being able to call or walk in with questions etc was by far much nicer than having to work with and wait on a reply from one particular person, which is how a lot of these other companies run. The staff was always very helpful and pleasant. The day of the wedding, the staff picking up everything was also very nice, went above and beyond. Thank you so much to everyone at Rent All City! -
Quality of service
-
Mindy Sent on 03/29/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I need chairs to match the ones the venue already had and they were the best value i could find. The male associate I worked with on the phone was very nice and very efficient and informative. Thank you! -
Quality of service
-
Rebecca Sent on 02/06/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We ordered an arch for our wedding. We were worried we would forget to call to set up the arch for our wedding. No worries, Rent All City call us the morning before the even to let us know that they will be there on time and knew exactly where to set up. With so much going on during your wedding day it was nice not to have to contacted. Rent All City showed up on time, set up, and picked up after the event. -
Quality of service
-
User1064893 Sent on 11/29/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They were GREAT!!!! So helpful in getting everything I needed. They were also very flexible with the order and set up!!!! Terrific business and employees! -
Quality of service
-
Hannah Sent on 05/02/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Really well priced and good quality of chairs. We rented garden chairs for our ceremony. Because we picked up, set up the chairs, and returned the chairs, we got an amazing price (it wasn't that much of a hassle either because we could pick up the day before and return the day after). -
Quality of service
-
Heidi Sent on 10/04/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great rental service. We browsed their inventory online when looking for a wedding arch as well as extra chairs. We found a beautiful white lattice arch for a very low price. The overall cost including delivery was very reasonable. They delivered and picked up on time.
They have a huge inventory! We were even able to rent large coolers we needed for a cookout earlier in the wedding week. It was great to get everything in one place. -
Quality of service
-
Veronica Sent on 12/02/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The arch we rented for our ceremony was beautiful and delivered on time. We also rented tables and chairs for the next day for a picnic at our house for just our family. The tables and chairs were great, we picked them up and took them back with no issues. I will definitely use them in the future. -
Quality of service
-
Kara Sent on 06/24/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I thought they were extremely helpful. They went through all of our options multiple times and they worked well with our venue. All we had to do was pick out colors and styles and everything ended up at our wedding, very little stress! Plus, it was a lot cheaper (in price) than I expected for rentals, which was important for us because we had to rent A LOT! -
Quality of service
-
Denise Sent on 12/30/20164.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great people to work with for rental needs. We have used their services for three weddings and we will be back for future business!!! -
Quality of service
-
Melanie Sent on 08/17/20104.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
We used Rent All City to rent our dance floor, tablecloths and a punch fountain. The prices were reasonable, except we wanted a larger dance floor however, after the size we picked the prices just jumped. The tablecloths were delivered on time and were in perfect condition. The punch fountain was also a huge hit! People loved it. I would recommend Rent All City to others because they have a good selection of rental items. -
Quality of service
-
Paula Sent on 10/18/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic Vendor!
My husband and I hired them for rental chairs for our small beach wedding ceremony.
I got a quote from them because a friend has used them for her wedding about 5 years ago and had nothing but good things to say.
We got quotes from RAC as well as several other rental companies and RAC beat them all in terms of pricing and service.
They were super helpful and answered all of my questions before and after renting with them - giving me peace of mind that edits could be made easily to my reservation.
They were also willing to deliver to the beach and setup on the beach for an additional fee (some other companies stopped offering the beach setup service completely 👎🏼)
My only semi-complaint (which isn’t really a true complaint) is that during “tear down” it was sunset. There were several water cups and plastic champagne glasses that people had left sitting in their chairs as we took group photos on the beach - and the person putting the chairs away seemed to just knock of the cups into the sand (understandable - his job was to put away chairs). This would not have been a very big deal but as soon as he was finished it was dark and we could not see the cups in the sand to pick them up. Because it was a beach wedding we wanted to make sure not to litter, so it took us a lot of extra time with flashlights to walk around a big area and look for discarded cups I the dark. I know that is not his responsibility, but it would’ve been nice if we had realized what was happening and could’ve helped pick up or if he had just throwing things in the trashcan that we had provided. I was too busy with photos to notice and by then it was too late. Definitely something for your guests to be aware of if you book them for the same thing - make sure to have your guests trash their cups and not leave them on the seats just after the ceremony, otherwise they will be come litter in the dark while your guests are distracted.
Overall, we had a great experience with them and would definitely hire them again. -
Quality of service
-
Inga Sent on 05/20/20194.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Pretty Good!
We ordered tables, chairs, games, and a bar for our backyard wedding and everything was delivered and picked up right on time! The bar was a little beat up so we had to get creative to try and cover up the imprefections, and the some of the chair cussions had holes, but thankfully they gave us extra chairs so it was ok. -
Quality of service
-
Candace Sent on 09/30/20094.7 out of 5 rating4.7-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
We had our wedding on labor day weekend and Rent All city accomadated us even though they don't work holidays. They were very well priced on evertything. We ordered Charvari charis and brown table cloths. The chairs and cloths arrived on time the day before and was very hassle free. Only compliant was tablecloths were wrinkled and chairs are in just ok condition could use touch up. but was pretty happy all in all -
Quality of service
-
Christin Sent on 04/07/20114.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Great experience...would have liked chairs to have been wiped down prior to pick up and napkins had stains...but for the money the value was great!!!! -
Quality of service
-
Tanya Sent on 12/28/20104.5 out of 5 rating4.5
-
Quality of service 3.5 out of 5 rating3.5
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
After researching linen places, we decided to go with Rent All City for our tableclothes, napkins, and a small table. I picked up everything on Friday and didn't think to look at it all until we were setting up on Saturday evening (the night before the wedding) The tableclothes were all wrinkled and some were stained, half of them were the wrong color green. The napkins had grease stains all over them. Of course they were closed by then so I had no choice, but to make due. When I went to return them on Monday, they said they had no idea what color green they gave us, as they had never seen that color before. After refunding my money for that, I pointed out the disgusting napkins, of which they also refunded me for. If I hadn't been able to make due with what I did have, heads would have been rolling! I thought it was very professional of them to refund my money though... They're prices were good, but my only advice is to inspect your linens before you leave the store or they leave your venue! -
Quality of service
-
Troy Sent on 03/16/20114 out of 5 rating4.0
-
Quality of service 4 out of 5 rating4.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
Overall, a good service. No complaints. -
Quality of service
-
Alicia Sent on 07/15/20133.2 out of 5 rating3.2-
Quality of service 4 out of 5 rating4.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 3 out of 5 rating3.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
Be sure to speak clearly and repeatedly when renting from Rent All City. We ordered table linens, chair covers, and chair sashes. On the day of my wedding, my father picked up all the linen, when he arrived back at the venue, he was only given chair sashes and table linens. This was a huge issue. When my mom ordered she specifically said black chair covers, but they placed the order as black chairs. Luckily we were getting black chair covers so they had them in stock, but I would have been completely screwed if I had white linen since they were already out of stock a month before. They don't deliver linen, but they deliver other items (chairs, tables etc), on the day of my wedding they were delivering a table for a wedding the day after. This had us confused as my dad had to go pick up the linen, and while he was picking up the linen, Rent All City arrived at our venue to deliver someone else's order. They certainly need to get organized! -
Quality of service
-
Melony Sent on 03/24/20092.4 out of 5 rating2.4
-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 2.5 out of 5 rating2.5
-
Value 2 out of 5 rating2.0
-
Flexibility 3.5 out of 5 rating3.5
We used them for our rental tables, dinnerware, chairs, etc. They were very nice when we went to the store and ordered everything and were very responsive when we changed things. However, when we got our delivery the chairs were disgusting we had to wash all of them down. The table cloths had lines and wrinkles all through them and had to go have those dry cleaned. This is a wedding and thank god we got the delivery the day before or I would have hurt someone. If that is there regular practice I would say you need to get the order in at least the day before to fix what they didn't do and you really shouldn't have to do that. Totally not okay. Then we didn't get enough napkins for everyone, it was a disaster but again since it was ahead of time we fixed it at our expense. Be careful what you order and definitely leave time to fix it unless you like wrinkled table cloths and dirty chairs. -
Quality of service
-
Heather Sent on 05/27/20102.3 out of 5 rating2.3
-
Quality of service 1 out of 5 rating1.0
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 2 out of 5 rating2.0
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
I would rethink before I use this rental company. When I placed my order they didn't have enough of the white chairs I needed so they upgraded me for free. I thought WOW! How nice. My delivery was set for Saturday morning. I asked Rob if I could pick my napkins up the day before. He told me "no problem." Friday came and my mother went to pick the napkins up. They had no record that we were suppose to get them Friday. The girl at the front desk said to come back in an hour and they would be ready. An hour passed.... there was someone else at the desk and they had no clue that we were told to come back in an hour. After another few minutes the napkins were ready. Perhaps it was partically my fault for not confirming the night before? I was frustrated, but too upset.. hey I got my napkins. The napkins had a few minor stains and snags on them. Nothing too terrible. The next day is where my nightmare begin... My Wedding Day!! Delivery was suppose to be from 9 a.m. to 11 a.m. and they were suppose to call when they were 30 minutes away (that never happened). As I'm walking into my hair appointment trying to relax at 11:30a.m I get a phone from my brother in law..."when is the rental place suppose to be here?" What?! I called and spoke with one of the delivery drivers. He explained that they were running behind and we were at least 20 minutes out. Uumm..an I'm running late courtesy call would have been nice!! Since they were delaying our schedule the delivery man agreed that he would have his staff set up everything for me. Well... they finally showed up an hour late and drop off my items and LEFT without setting anything up. They delivered two different size chair covers and only one set fit. Two different sizes... what... pick a size! They also forgot to put my bar on the delivery truck. My dad drove down to the office and they scramble to find another chair cover set... two of the same size. This is when they finally went back to my venue and then set up the upstairs only (we had two floors). During all this... I was on the phone with the not so helpful "customer service" staff who kept giving me one excuse after another. "We had a busy morning." "I don't know why the delivery people didn't set up your chairs." "I don't know why you have two different size chiar covers." "I wasn't the one who placed the order." I understood that the chair covers would not be a perfect fit, but why would you send two different sizes? I would rather have all my chairs looking the same. Either just a little too big or just a little too small... at least they would have all looked the same. The pick up did go smoothly and they did break down all the chairs (at my request, they didn't offer to do it on their own). I called a few days later to complain. Rob was very apologetic. They need to really step up their customer service and learn how to schedule a "busy" day better. They made my wedding day so stressful and difficult. After it was all said and done they waived my delivery fee. A mere $58.00. My total was over $1100.00. Stay away if you would like a peaceful wedding day! -
Quality of service
Are you interested?
Are you interested?