Renaissance Toledo Downtown Hotel Reviews

Perfect for large parties and to have everything in one place. We held our reception here, our after party and our brunch and all of our guests could enjoy the venue and stay the night there without worrying about driving or transportation to any place else! We had 4 different coordinators throughout all of the covid situation in 2020 but the Renaissance was so flexible about rescheduling, refunding and booking our 2021 date! Everyone was knowledgeable, professional, responsive, and congenial! Our last coordinator was Allie and she was an absolute joy to work with! The director and other coordinators present the day of were phenomenal! All hands on deck to make our day special and comfortable for all of our guests! The ballroom is beautiful, MASSIVE, and the food is incredible! There was some confusion with the brunch staff and the amount of bars for our cocktail hour but everything worked out! As I said the coordinators are very responsive! Would recommend this venue to any couple but especially those with large guest lists and/or id you have a lot of guests coming in from out of town!

This venue is perfect for a wedding of any size! It checked all of our boxes in what we were looking for in a venue, and checked all the boxes for guests as well! Our guests STILL have not stopped raving about how beautiful it was, how friendly the staff was, how DELICIOUS the food was, how fun it was to be downtown and have a rooftop party, and how convenient it was to be able to stay at the same location after a night of fun! Working with Mackenzie and her staff was a breeze! She helped us execute our dream wedding and it was more beautiful than we could have ever imagined! From places to get ready for the day all the way to kicking your shoes off at the end of the night, it was the perfect place for all wedding activities!

Hands down the best venue and staff in Toledo! Our wedding was this past weekend. My girls and I used the Glass City suite to get ready and it was STUNNING! The ballroom was perfect for the reception. We had our after party up at the Heights! Guest (we had 40 rooms booked for Saturday night) found that it was a great idea to have their rooms in same location as the reception! FOOD was on point! The chefs did a great job!! The valet crew handled the snow and guest perfectly! Last but not least....Laurie Cuckler was our wedding coordinator at Renaissance Toledo and she was so helpful and very professional. We have been planning our wedding since before they even opened and she made it soooo easy! She is very good at her job! I can’t thank you all enough! Bridget and Alex Jurkiewicz 01.12.19

Our daughter’s wedding reception was flawless! Everything from planning, communication, service, accommodations and food was excellent! Rave reviews from all guests!

I always dreamed of having my wedding reception at a elegant hotel venue. Renaissance Toledo Downtown Hotel was everything that I imagine my reception to be. Working with Laurie Cuckler Perry was an awesome experience. She was very responsive and helped make the planning very easy. When I was nervous Laurie was there to insure me that I have nothing to worry about. I highly recommend Renaissance Toledo Downtown Hotel, the service was great, food was amazing and it was overall a great experience. I can't thank Laurie and her team enough for making our day amazing!

My husband and I had our wedding reception at The Renaissance this past June. From the beginning of the planning process, to the very end, we could not have been more thankful for the wonderful experience that we had with Renaissance! Laurie, Britt, and all of the staff made us feel welcome and excited about our wedding day at every meeting we had. Our friends and family could not stop talking about how beautiful the venue was and how delicious the food was. Our guests continued to celebrate with us at the rooftop bar which was a perfect way to end the night! Our wedding day was better than what we dreamt of and I will always be grateful to Laurie, Britt and the entire staff at Renaissance. Every Toledo bride should be a Renaissance bride! :)

Working with The Renaissance Toledo was incredible. Every single person that we came into contact with was SO nice and did everything they could to make sure that our day was perfect. Laurie was super responsive to emails and answered any question or concern that we had. She was SO helpful and let us personalize every detail to make sure that it was exactly what we wanted for our day. The food was TO DIE FOR (seriously some of the best I’ve ever had), the drinks were amazing, and the setting was beautiful. We have gotten and keep getting SO many compliments about our venue- I really cannot say enough or recommend the Renaissance more for any bride!

There is no other Venue to consider. This was by far the greatest choice we made for my daughters wedding. They all went out of their way to make this ' a night to Remember'. Starting with Haley Gronemeier when we first met her. She made sure that everything they promised was carried out and even more. The answers to our questions were immediate and she was my guardian angel. We literally watched the masterpiece being built, getting excited for the big day. The banquet manager Laurie lead us through all the menu planning and hall set ups. The food was absolutely marvelous and my guests are still raving about the elegant presentation and flavors of the food. The hotel added their own touches to cocktail hour presenting the hour de vours and it was magnificent . A class of its own. The banquet hall presentation was breathless and classy. The customer service was fresh and they couldn't do enough to make me and my guests comfortable. I love the rooms with all the Toledo based themes. The beds were comfy and the view was like no other. I am soon glad we chose this venue and i continue to hear compliments from all my guests! Remember that all new businesses deserve a chance to make you happy and boy did they ever!!!! Sharon

Our wedding day was absolutely amazing and flawless, thanks to Haley and Laurie at the Renaissance! We have received MANY compliments about the food! Laurie planned every detail for the reception and it was beautiful. The girls and guys got ready at the hotel. The girls used the presidential suite to get ready in and it had breathtaking views of downtown and so much space to accommodate everyone! We are so happy we picked the Renaissance to have our wedding reception at!

I don’t even know where to begin talking about how amazing this venue is! The professionalism, courteousness and kindness of the event staff as well as all of the hotel staff that we had contact with was unlike anywhere else we have ever been! The venue is absolutely beautiful inside and out with many beautiful opportunities for spectacular photos! I will be recommending Renaissance Toledo to anyone that is wanting to have a perfect venue for a wedding!

We hosted our wedding at this event and though it was a good time overall, there were several issues that happened the night of including not putting the correct alcohol out (we paid for better than they served) and things like that. The hotel compensated us for some of the more egregious errors (like serving the INCORRECT appetizer) did not compensate us for the alcohol issue or another we had as they considered the matter resolved after my parents had to track down managers to get things fixed.

They also charge a 23% service charge which is supposed to cover tips but the bartenders still had tip jars out compelling our guests to break out the wallets for even more. For the price you pay to host events here, the attention to detail just isn't there.

A couple other things - at 11pm, they have a hard deadline for reception ending, though we still had plenty of guests out there, the lights came on and music was forced to end at 11pm on the dot. Also when we arrived for the reception, we were car number about 20 in line and it took 5-10min of waiting in a line of cars for valet for us to even get in and enjoy our own wedding. I would have expected them to prepare for a large number of cars at this time and be ready but this was not the case.

Overall it was a good experience but for the price you pay, I didn't expect to have this many issues.