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Quetzal Wedding Photo Reviews

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Reviews

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WeddingWire Couples' Choice Awards 2024 Winner
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199 Reviews
99% recommend it
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Awards

199
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
  • T
    Tony P. Sent on 04/03/2024
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    Best Wedding Photographers - EVER!

    First off- I was/am the groom/husband. We got married at the Fives Beach resort near Playa del Carmen. They had their own photographers they recommended and really tried to push them on us. The resort wedding coordinator kept stating how much risk it was going with an outside vendor and how the outside vendor would not be as good as their professional photographers. I was sold on using the cheaper on-site photographers, but my bride did a ton of research and found Quetzal.

    After much discussion, I reluctantly agreed to the extra cost (outside vendor fees, etc). OMG- After the wedding- I could not recommend them enough. They were AWESOME!!! They took the most amazing wedding pictures EVER! They made us both look great and got every picture we could ever want. They understood lighting in a way that I cannot explain, but love. They made my bride look like a princess and even made me look my best.

    After seeing the pictures, I would have paid double. I can only say - DO NOT SKIMP on the photographer. The Quetzal team delivered better than any photographer I have seen in any US wedding or any Mexico wedding I have been to (and I have been to a lot).

    Quetzal Wedding Photo's reply:

    WOW! Tony! What a review! We are so grateful that you took the time to let us know your thoughts and feelings about your experience on your wedding day. We are so humbled and honored to know that you love your photos and the way we captured your special day. Thank you from the bottom of our hearts!
  • Guadalupe
    Guadalupe A. Sent on 03/12/2024
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    Victoriano en el Bosque

    Las mejores, excelente servicio desde el inicio hasta el final.

    Quetzal Wedding Photo's reply:

    Un million de gracias por dejarnos ser parte de los momentos tan importantes en sus vidas! Nos encantó la experiencia!
  • Megan
    Megan R. Sent on 03/20/2024
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    M&M Cancun Wedding

    We are so happy that we had Quetzal for our wedding pictures. Heather and Chez worked so well together and it showed in the pictures. You can tell they truly love what they do. They went above and beyond the entire day. The pictures turned out amazing. There was not a single moment missed through out the day. Would highly recommend Quetzal for any occasion. Love you ladies !!

    Quetzal Wedding Photo's reply:

    Megan, Thank you for your positive review. We loved getting to know you and Maggie. You are such an incredible couple! So much LOVE!! We wish you ALL the happiness in the years to come!
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  • A
    Alyssa L. Sent on 02/01/2024
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    Amazing team!

    I recently had the pleasure of working with Ches and Heather for my wedding, and I can't express how thrilled I am with the entire experience. From our initial consultation to receiving the final photographs, every aspect of working with Quetzal was exceptional.

    First and foremost, Quetzal has an incredible eye for detail. They were able to capture the most beautiful and intimate moments of our special day with such clarity and emotion. Looking through the photographs, it's like reliving each moment all over again.

    Not only was Quetzal incredibly talented, but they are also extremely professional and easy to work with. They took the time to understand our vision for the day and made sure to accommodate any special requests we had. Their calm and friendly demeanor helped put us at ease, especially during the hectic moments of the wedding day.

    I wholeheartedly recommend Quetzal to anyone in search of a talented and professional wedding photographer. They exceeded all of our expectations and played a significant role in making our wedding day one that we will never forget.

    Quetzal Wedding Photo's reply:

    Alyssa,
    Thank you for this amazing and super positive review. It was an honor to capture your wedding day and we are thrilled that you love the gallery of your photos! We wish you many years of wedded bliss.
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    Nathan Sent on 01/20/2024
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    Capturing Love in Every Frame

    Ches and Heather captured our wedding with pure magic! Their professionalism, creativity, and genuine passion was seen in every shot. They made us feel at ease, and the result is a collection of stunning, timeless memories. Grateful for their exceptional talent, would highly recommend to anyone.

    Quetzal Wedding Photo's reply:

    Nathan,
    Thank you for leaving a positive review for us. We had a great time getting to know you and your families. You are two amazing souls, and we wish you many more decades of blessings and love!
  • Melissa
    Melissa R. Sent on 01/07/2024
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    Best wedding photographers!

    I found Quetzal through Wedding Wire and within minutes I had a call scheduled with Heather. She made me feel really comfortable and I wanted a team of women so if anything was out of place they would be able to fix it.

    We hired them for both the welcome party and wedding day. My husband isn’t the biggest fan of photographers and he really enjoyed the team.

    Also, within 24 hours of our wedding they posted sneak peeks on instagram which was a great surprise! Within 6 days they posted 60+ photos on Facebook and sent us a link to 100+ photos. We look great in our photos and they did an awesome job at capturing the vibe of our wedding.

    We hired them for our 2 hour welcome party and 8 hours on our wedding day. I’m so glad they stayed until the end because the sloppy dance floor photos of our guests (and some of us too) are amazing.

    Quetzal Photography absolutely exceeded my expectations! We love our photos and Ches, Heather and Laura are so much fun! Our wedding weekend flew by and it is so great to have amazing photos to look back on such a fun weekend with our family and friends.

    Our wedding was on 11/11 and since we had sneak peeks less than a week later I was able to order thank you cards, Christmas gifts and New Years cards. We received our full gallery on 12/24 (Christmas came early!). My husband says now we have an excuse to go back to Mexico if we ever need more professional photos taken. Highly recommend Quetzal!

    Quetzal Wedding Photo's reply:

    Melissa,
    Thank you for the kind and thorough review. We are so happy that you love your photos and the experience. We can't wait to make another session for you!!!
  • Rozanna
    Rozanna T. Sent on 01/04/2024
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    The best!!!

    Quetzal were amazing! It was very important to me to hire a woman owned business. From the initial zoom calls prior to our wedding to the day of our wedding, you were in constant communication with us. You answered all my emails and calls promptly leaving me feeling secure and safe with my decision to hire you. Everything was perfect, Thank you!!!

    Quetzal Wedding Photo's reply:

    Thank you for your review, Rozanna. We really appreciate the positive feedback. We are happy that you love your photos and the service! Lots of love to you both!
  • Emmaline
    Emmaline M. Sent on 01/05/2024
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    The Photography Team of My Dreams

    There aren't enough good things I could possibly say about Heather, Ches, and their whole team. They are an incredible energy, and their expertise when it comes to wedding photos is astounding. We could not be more pleased with our photos, we are looking forward to viewing them our whole lives. Their team is beyond organized, and their attention to detail is unmatched. As a professional actor, my standards when it comes to art and creativity are very high, and we could not have had more trust in Quetzal.

    Quetzal Wedding Photo's reply:

    YAY!!! Thank you, Emma! We are delighted that you love your photos! We are blessed to have crossed paths with amazing souls like yourselves. We wish you the very best!!!
  • A
    Alina A. Sent on 10/19/2023
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    The best photographers

    We had our wedding on 10/3/23. There is simply no one better than Quetzal! The team works so well together and damn good at what they do. They get to know you prior to your big day and they look like they absolutely love what they do.
    Our experience was nothing short of amazing and they were exceptional!! They really blew us away with not missing a moment and capturing every detail, from us getting ready all the way to the end of the reception with the sparklers! Hire them for your full experience, you will not regret it!! I will be choosing them over and over again for any future events that will occur. No need to keep reading or scrolling, just choose Quetzal and you'll be very satisfied.

    Quetzal Wedding Photo's reply:

    Alina, Thank you so much for the amazing review. We had a BLAST not only capturing your wedding, but getting to know you as people. You truly are the bees' knees! Hope our paths cross again!
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    Brittany G. Sent on 10/20/2023
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    Absolutely amazing!

    Not only are the photos amazing, the service, the communication, the professionalism, the flexibility and the sense of comfort you get from these girls is beyond amazing! Being that it’s a destination wedding, taking a risk on a photographer is nerve racking but they did not disappoint one bit!!!!! Not only did we notice it, but every guest couldn’t stop talking about how awesome our photographers were! If we could take them home with us we would! We would totally use them for every function, but unfortunately this was a destination wedding and a once in a lifetime event. And I couldn’t be more thankful for the moments they captured! When they captured the photos they captured the emotions in the photo which is absolutely astonishing! We woke up the next morning, with a ton of notifications from quetzal on instagram & facebook with photos and clips from the wedding! Our hearts were absolutely full! The turn around to receive the photos was beyond expected! Only thing I regret not doing is getting the bigger package and the video package! They are worth every penny if not more! Quetzal you have my vote 10000 times over! There are so many positive things to say! They are a fun group you will be laughing and having fun! Nothing is worse than a photographer without a sense of emotion or humor!

    If you don’t know, now you know!

    Quetzal Wedding Photo's reply:

    Brittany,
    Ah, our hearts and eyes are full reading this heartfelt review. We loved getting to know you and your families. It was a dream come true wedding. Your vibrant positivity and laid back vibe was unmatched for a destination wedding couple. And you had the rainbow in the sky to show you that the universe things you two are the absolute BEST! Lots of love to you and we can't wait to see you again!
  • Kelly
    Kelly A. Sent on 09/18/2023
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    Best pictures we've ever seen!

    Everyone commented on how amazing the photos were! Our friend who is a professional photographer said it was some of the best photos he'd ever seen. Ches and Florencia were so easy to work with and in tune with what we were looking for. They gave us direction and guidance that didn't make us feel weird or forced- it just felt right :) They worked very well with our wedding coordinator and everything flowed absolutely perfectly. We were late to our reception so we asked to extend by an hour and it was almost like a no-brainer for them and said YES immediately!! Again, so in tune and flexible. They go above and beyond to get you your dream photos!! Anyone having their wedding down south should 100% go with them! LOVED LOVED LOVED them!!

    Quetzal Wedding Photo's reply:

    Kelly, Thank you so much for your positive review. You are not only amazing individuals, but you are the PERFECT match. It was our pleasure to be a part of your lives for such an important milestone. You've touched our hearts, and we wish you the best forever and ever!
  • K
    Kuemo Sent on 09/07/2023
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    Great experience!

    Heather was great! From day one. I loved everything about our collaboration. She was available. Help me with a lot of recommendations or advices. And above everything, our photos were gorgeous 😍😍😍. I'm in love. I recommend 100%.

    Quetzal Wedding Photo's reply:

    Thank you for the kind review, Elle. We had a blast capturing your wedding memories. We wish you all the best in the future!
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    Fiona F. Sent on 10/09/2023
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    Totally amazing

    I was concerned about hiring a photographer, but Heather phoned and totally put my mind at ease, they were so professional and the day went perfectly, The photos were all I could hope for and more, highly recommend

    Quetzal Wedding Photo's reply:

    Thank you, Fiona!!! We appreciate your review and your positive feedback. You were a joy and we are so grateful that we could be a part of your special day!
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    Angela E. Sent on 06/28/2023
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    Best wedding decision we made!!

    Ches and Heather were the best part of our onsite Cancun wedding experience. They not only are amazingly talented photographers but acted as the onsite wedding coordinator. If you have heard horror stories of wedding coordinators, do not stress if you have Ches and Heather for your photos. They ran the show, communicated with hotel staff, translated when needed and advocated for our wants and needs. They wore many hats to give us the best day ever all while capturing breath taking photos. The wedding day was amazing but due to some rainy weather, our outdoor photos were cut short after the ceremony. Heather and Ches offered to come back the next day to shoot additional photos to ensure we had a large portfolio of our wedding. This was not necessary or requested by me, they did this because they care and want to ensure we could capture this amazing experience. This is top of the line customer service. My only regret… we didn’t get a photo with them! Thank you, Ches and Heather! I am forever grateful to you!

    Quetzal Wedding Photo's reply:

    Ah, Angela. Thank you for this sweet and informative review. We are so glad that we could help you with all the facets of your wedding day. To us, the most important thing is that you have an amazing experience, so when you see the photos, they will trigger only the BEST memories!
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    Dana H. Sent on 07/05/2023
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    Captured the Love

    I loved they way they used light and composition, as well as color, in their photos. This was the reason we hired them. But it only got better, they were very responsive to any communication as this was a destination wedding and details can be difficult via emails. They were quick and replied rapidly.
    The day of the wedding was wonderful and they were knowledgeable about what and where to take the portraits at the resort. But they also captured the love and joy (smiles and dance moves) of our guests at the reception and cocktail hour. Bonus - Sneak peeks were sent in less than a week!

    Quetzal Wedding Photo's reply:

    Dana,

    Thank you for this delightful review. We are so happy that you had a great experience with us. We loved your wedding as well as your families and friends. We wish you years of happiness!
  • Braheen
    Braheen W. Sent on 06/26/2023
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    Great Vendor!

    We are so happy we went with Quetzel! Heather immediately reached out to us and we look for information. We had a phone call a few days after that and immediately felt comfortable with them. We visited the wedding location a year before the event and Heather and the team met us for lunch in Puerto Morales. Bernie and Flor were our photographers for the wedding and did a fantastic job! We loved our pictures and we would highly recommend them to anyone looking to capture their special moments.

    Quetzal Wedding Photo's reply:

    Braheen, Thank you for the kind words. We appreciate you taking the time to write a few positive notes about our service. It was a pleasure meeting you and being part of such a special occasion!!
  • C
    Colleen Sent on 07/07/2023
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    Reach out to Quetzal!

    I looked at many photographers in the Cancun area when planning my wedding. I chose Quetzal because I loved the look of their photos. I booked them very early (about 2 years before our wedding) because photography was probably my highest priority. During those 2 planning years, I followed Quetzal on social media. I quickly learned that not only are they amazing photographers, they are amazing people. They are in many of the social media wedding groups and Heather will offer help and advice to anyone asking for help, even those who are not their client. Quetzal is so quick to answer messages. I asked for suggestions on excursions and Heather was quick to provide many great ideas. We received 'sneak peeks" a few days after our wedding and we received all of our photos just over one month after our wedding. Our photos are absolutely gorgeous. Many of our guests told us afterwards how great our photographers were. Heather and Ches also helped throughout the day in many ways. They helped organize our guests for photos and the flow of the day. They communicated with our wedding coordinator and other vendors. The ladies of Quetzal are experts at capturing emotion and beauty and grace. They are also kind and have a sense of humor. You will not regret at least talking with them for a consultation. You will also not regret hiring them for your most important day!!

    Quetzal Wedding Photo's reply:

    Colleen,

    Thank you so much for the thorough and super positive review. It was our pleasure to be a part of your lives and such an important milestone for both of you. You are amazing souls who deserve the very best. We wish you many years of happiness in this next chapter of your lives!
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    Any W. Sent on 06/12/2023
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    Absolutely amazing!

    Quetzal Photography was amazing to work with, they were easy going but so proficient and professional at the same time. Nothing felt forced or uncomfortable, they are complete naturals at what they do. All our photos turned out amazing, this was one of the best decisions I made for our wedding day!

    Quetzal Wedding Photo's reply:

    Amy, Thank you for your kind review and for posting a few of your photos for other brides to see. It was such a pleasure for us to be included in your special day!
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    Annie C. Sent on 05/31/2023
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    BEST Photographers EVER!!!

    Ches and Heather were FANTASTIC to work with!!!! When I began the process of finding a photographer for our wedding, I had lots of questions. Heather literally spent 2 hours on a Friday night answering all of my questions and putting me at ease and made my decision to work with her a no-brainer! She understood my vision and made it a reality. She helped negotiate on our behalf and went above and beyond to make our wedding details work.

    Quetzal Wedding Photo's reply:

    Annie,
    Thank you for the positive review. We are so glad you were happy with our customer service, and your experience overall. We wish you happiness and love in the years to come.
  • Thania
    Thania R. Sent on 06/13/2023
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    Very talented photographers!

    These photographers did amazing, my pictures look outstanding. I had many stressful moments in my wedding but they made sure to only capture the beautiful moments. They went above and beyond to get every single picture. And they even told us how to pose and me and my fiancé don’t know much about how to pose for pictures so that was really helpful. If I had another wedding I would definitely have them be my photographers again.

    Quetzal Wedding Photo's reply:

    Thania, thank you for your positive and kind review. We are delighted that you love your wedding photos, and we would love to capture your family again in the future!
  • K
    Katie M. Sent on 03/11/2023
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    Book Quetzal Now

    Quetzal was truly amazing. Heather helped me through the wedding planning process. She was always there to answer all my questions even if it was not about the photos. She helped me find a wedding group that was a game changer. My partner was not excited about doing the photos and they helped her relax. Our photos turned out amazing. Everyone at our wedding loved them. I highly recommend them.

    Quetzal Wedding Photo's reply:

    Thank you, Katie! We are elated that you and Raven love the photos! We had a great time getting to know you over the years, and wedding day was amazing! We wish you the best in the years to come and give our love to your beautiful families!
  • Avery
    Avery M. Sent on 02/05/2023
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    Beautiful photos, beautiful people!

    Ches and Heather were wonderful to work with from the beginning -- they were very detailed, plan-oriented, and transparent about their services. We could definitely tell they were very experienced by the way they knew how to pose us and choose locations for photos. They were also creative throughout the night -- if they saw a good photo location, they would pull us aside to shoot it. Our guests commented to us after the wedding about how attentive the photographers were. Their turn-around time was surprisingly quick (hundreds of photos in about 4 weeks!) and the photos are absolutely gorgeous. All of our guests and family were stunned at how artistic and thoughtful every photo is. I would absolutely recommend them!

    Quetzal Wedding Photo's reply:

    Thank you for your kind words and positive review, Avery. We loved capturing your beautiful ceremony and fun events surrounding it. We wish you and Noah a lifetime of happiness and love. Congratulations again!
  • J
    Jeannette O. Sent on 01/12/2023
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    Perfection!!

    Quetzal was *perfection*. We were initially drawn by their use of light and the fun, natural look of the subjects in the photos. We had a great “interview” with Heather, who made us feel calm and confident that they would deliver a great experience. And they did!

    We can’t say enough nice things about Ches and Heather. They were super professional and friendly, and were like pseudo-day-of coordinators. They helped us pose and with our timelines. Importantly… we had issues with another vendor that delayed our ceremony. Ches and Heather kept us calm (and distracted with photos!) and even helped sort out some of the chaos. They were just so friendly and positive, and it made the day that much better. We’d never done professional photos before so we had no idea what to expect, and they totally blew us away.

    Their communication was excellent, including several surveys before the big day to make sure we got all the shots we wanted and if there were any “guest dynamics” they should be sensitive to. They were 100% supportive to our requests!

    We got sneak peaks within a week, and the full set less than a month later. We are still blown away by the quality of the photos. We love them so much and just wish we could display all of them!

    I would 1000% use Quetzal again and recommend them to other couples.

    Quetzal Wedding Photo's reply:

    What an incredible review, Jeannette! Thank you from the bottom of our hearts. Your wedding was an inspiration. Just watching the love between you two makes the world a better place. We were honored to provide your memories!
  • Courtney
    Courtney L. Sent on 12/14/2022
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    Amazing photos and people.

    Amazing amazing amazing. The photos from our sneak peek are amazing. The people were amazing. They truly love what they do and care about the wedding couples. I can’t recommend enough. You will not be disappointed.

    Quetzal Wedding Photo's reply:

    Courtney, Thank you for the review. We are so happy that you were satisfied with our professionalism, artistic eye, and overall performance on your wedding day. It was an honor to be a part of your love story. We hope you will cherish the photos and memories for many years to come!
  • Megs717
    Megan Sent on 03/04/2023
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    Amazing experience!

    Our wedding was Nov 5 at Dreams Jade. I know it's been a while since then but better late than never lol.
    We had such a great experience working with the ladies of Quetzal Wedding Photography. The whole process from the first phone call to the day of the wedding was easy. They were easily available via email and understanding/compassionate when we talked about some of our worries/insecurities about photos with them.
    Day of wedding they were fun and professional. I was anxious about my hair/make up being behind but they were very understanding.
    The pictures came out amazing. There are so many good pictures of my husband and I and of my friend and family. They were also fast with getting us a preview album as well as the full album.
    I highly recommend using Quetzal Wedding Photography!!!

    Quetzal Wedding Photo's reply:

    Thank you, Megan! We appreciate you taking the time to review our services. We had a great time capturing you love and we adore you both! Wishing you the best in the years to come!
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