Quetzal Wedding Photo Reviews
Reviews
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5.0 out of 5 rating
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5.0 out of 5 rating
202 reviews
99% recommend it
Awards
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Featured
![Alecia]()
Alecia Sent on 11/16/2022Quetzal was the best part of our wedding day/weekend!
I found Quetzal on Instagram, then read their reviews here on WeddingWire and scoured through the photos on their website before finally meeting with them. I was instantly comfortable with Heather and was confident they would provide the best experience so I hired them for the full day, like 10 hours, on our wedding day and a few hours for a pool party the day after our wedding, and they absolutely delivered both days!
They were the highlight of our destination wedding weekend that was plagued with misadventures (because of the resort staff and other vendors) and they didn't let those other people ruin my excitement! They actually helped to keep my disastrous coordinator and other vendors in line too which was super helpful. For instance, several of my guests weren't served dinner at our reception and sadly they were part of that group, but the quetzal team suffered through with smiles on their faces reminding me "not to worry" and "to enjoy my big day". Also, I hired a separate videographer and they made every effort to coordinate with them in advance and follow up with them too, ensuring that they delivered for me too–I'm sure the videographers learned a lot from Quetzal too. They didn't just deliver wonderful photos, they delivered spectacular customer service. They helped keep us on schedule and reminded me of photos/poses that I would have forgotten about. They helped art direct us so we looked beautiful not strategically posed even though we were. They were friendly and kind and captured tons of incredible moments. At one point, they were even laying on the dance floor to photograph us taking shots HAHA! They didn't let any burden or blocker prevent them from memorializing our love, our friendships, and our fun.
In addition, they turned around the album so quickly! They even asked to share sneak peak pics on social media the day after the wedding and again the day after our pool party, and then gave us our entire album weeks before the contract date. I also love that the album allows me to see all of the photos, but I can limit the photos seen by guests of the album which is awesome and so easy to access and share. Ahead of our big weekend, I loved that they sent us a survey asking about us as individuals, us as a couple, and our expectations for them – the brief task actually helped me write my vows and my husband and I enjoyed responding to it because it got us excited to talk about our love, our journey, and our optimism for our future together. They care about the holistic experience, not just the day of details.
All in all, Quetzal will bring personality and professionalism to your big day. They are like photo-octopi; using 2 arms to do the work of 8 and fitting in anywhere. They will stop at nothing to deliver incredible service and you'll want to be their friend for life! Seriously, my husband and I, along with all of our guests LOVED them!Quetzal Wedding Photo's reply:
We absolutely LOVE your review. It was so thorough and you remembered so much for a bride who had so much going on that day. We feel honored to know you and Sam. You are amazing people and your souls are so pure. We will consider you friends forever. We love you and your crew from the bottom of our hearts! -
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Ali Sent on 03/17/2025
Above and Beyond
When planning our wedding my fiance and I had a very particular image we wanted to use for our invites. I saw wonderful reviews about Quetzal from a Facebook group and decided to reach out to them to see if they could capture our vision. Not only did they find the perfect location for us to capture our picture, but they went above and beyond. The weather was not in our favor when we were visiting Mexico. They suggested we move our appointment to the next day and were flexible to reschedule to get the best images. Unfortunately, the weather never really let up and we had a flight to catch. Heather kept in constant contact with us to update us with the best windows of time to make it happen. Due to the weather, we were late meeting them, and they were so sweet and patient with us. We were so happy with how the entire process went, and with the location they picked to match our vision. We will be using them again for our upcoming wedding!Quetzal Wedding Photo's reply:
Ali, your kind words mean the world to us! From the moment you shared your vision, we knew we had to make it happen—rain or shine! It was an absolute joy working with you and Brad, and we’re beyond grateful for your trust and flexibility throughout the process.
Now, with your wedding just around the corner, we can’t wait to capture even more unforgettable moments for you! Counting down the days! -
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Michele Sent on 05/27/2024
Best photographers ever!
I just want to say, WOW! I love Heather and Ches, they are not only professional but very fun! They work so hard and captured my wedding perfectly! I am very impressed with the quality of the pictures and honestly would hire them again in a heart beat!!! Love you two and can’t wait to reach out for future work!Quetzal Wedding Photo's reply:
Michele,
Thank you for the positive and sweet review! We loved capturing your wedding day. You and Trey's vibe is awesome! -
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![Megan]()
Megan Sent on 03/20/2024M&M Cancun Wedding
We are so happy that we had Quetzal for our wedding pictures. Heather and Chez worked so well together and it showed in the pictures. You can tell they truly love what they do. They went above and beyond the entire day. The pictures turned out amazing. There was not a single moment missed through out the day. Would highly recommend Quetzal for any occasion. Love you ladies !!Quetzal Wedding Photo's reply:
Megan, Thank you for your positive review. We loved getting to know you and Maggie. You are such an incredible couple! So much LOVE!! We wish you ALL the happiness in the years to come! -
![Guadalupe]()
Guadalupe Sent on 03/12/2024Victoriano en el Bosque
Las mejores, excelente servicio desde el inicio hasta el final.Quetzal Wedding Photo's reply:
Un million de gracias por dejarnos ser parte de los momentos tan importantes en sus vidas! Nos encantó la experiencia! -
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Ingrid Sent on 02/25/2024
They put all their heart in every photo session
I met them after my own wedding and always loved their work . We hire them for a photo session for our 10 year anniversary and we had LOTS of fun! , they made us feel super special all the time and were able to capture the essence of our celebration in a very unique way , we loved the final pictures and will treasure them for life. I would definitely recommend Quetzal for any special occasion !!Quetzal Wedding Photo's reply:
Thank you for your kind and positive review, Ingrid. We are so happy that we were able to make the session happen after all these years! We can't wait to meet the rest of the family and capture more memories for you!
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Alyssa Sent on 02/01/2024
Amazing team!
I recently had the pleasure of working with Ches and Heather for my wedding, and I can't express how thrilled I am with the entire experience. From our initial consultation to receiving the final photographs, every aspect of working with Quetzal was exceptional.
First and foremost, Quetzal has an incredible eye for detail. They were able to capture the most beautiful and intimate moments of our special day with such clarity and emotion. Looking through the photographs, it's like reliving each moment all over again.
Not only was Quetzal incredibly talented, but they are also extremely professional and easy to work with. They took the time to understand our vision for the day and made sure to accommodate any special requests we had. Their calm and friendly demeanor helped put us at ease, especially during the hectic moments of the wedding day.
I wholeheartedly recommend Quetzal to anyone in search of a talented and professional wedding photographer. They exceeded all of our expectations and played a significant role in making our wedding day one that we will never forget.
Quetzal Wedding Photo's reply:
Alyssa,
Thank you for this amazing and super positive review. It was an honor to capture your wedding day and we are thrilled that you love the gallery of your photos! We wish you many years of wedded bliss. -
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![Melissa]()
Melissa Sent on 01/07/2024Best wedding photographers!
I found Quetzal through Wedding Wire and within minutes I had a call scheduled with Heather. She made me feel really comfortable and I wanted a team of women so if anything was out of place they would be able to fix it.
We hired them for both the welcome party and wedding day. My husband isn’t the biggest fan of photographers and he really enjoyed the team.
Also, within 24 hours of our wedding they posted sneak peeks on instagram which was a great surprise! Within 6 days they posted 60+ photos on Facebook and sent us a link to 100+ photos. We look great in our photos and they did an awesome job at capturing the vibe of our wedding.
We hired them for our 2 hour welcome party and 8 hours on our wedding day. I’m so glad they stayed until the end because the sloppy dance floor photos of our guests (and some of us too) are amazing.
Quetzal Photography absolutely exceeded my expectations! We love our photos and Ches, Heather and Laura are so much fun! Our wedding weekend flew by and it is so great to have amazing photos to look back on such a fun weekend with our family and friends.
Our wedding was on 11/11 and since we had sneak peeks less than a week later I was able to order thank you cards, Christmas gifts and New Years cards. We received our full gallery on 12/24 (Christmas came early!). My husband says now we have an excuse to go back to Mexico if we ever need more professional photos taken. Highly recommend Quetzal!Quetzal Wedding Photo's reply:
Melissa,
Thank you for the kind and thorough review. We are so happy that you love your photos and the experience. We can't wait to make another session for you!!!
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![Emmaline]()
Emmaline Sent on 01/05/2024The Photography Team of My Dreams
There aren't enough good things I could possibly say about Heather, Ches, and their whole team. They are an incredible energy, and their expertise when it comes to wedding photos is astounding. We could not be more pleased with our photos, we are looking forward to viewing them our whole lives. Their team is beyond organized, and their attention to detail is unmatched. As a professional actor, my standards when it comes to art and creativity are very high, and we could not have had more trust in Quetzal.Quetzal Wedding Photo's reply:
YAY!!! Thank you, Emma! We are delighted that you love your photos! We are blessed to have crossed paths with amazing souls like yourselves. We wish you the very best!!! -
![Rozanna]()
Rozanna Sent on 01/04/2024The best!!!
Quetzal were amazing! It was very important to me to hire a woman owned business. From the initial zoom calls prior to our wedding to the day of our wedding, you were in constant communication with us. You answered all my emails and calls promptly leaving me feeling secure and safe with my decision to hire you. Everything was perfect, Thank you!!!Quetzal Wedding Photo's reply:
Thank you for your review, Rozanna. We really appreciate the positive feedback. We are happy that you love your photos and the service! Lots of love to you both!
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Jessica Sent on 12/29/2023
Best Photographers of All Time!
Heather was incredibly helpful and explained what to expect/ask the photographers we were evaluating. After a few calls with Heather and seeing Quetzal's work, we knew they were the photographers that would help us be comfortable and really enjoy the experience.
There were quite a few speed bumps with our wedding planner, but Heather and Ches saved our wedding day. They were the glue that kept everything together, we are so grateful for these ladies!
We couldn’t be happier with our photos! ❤️Quetzal Wedding Photo's reply:
Jessica,
Ah, thank you so much for your kind and very sweet review. We were so happy to be a part of your wedding celebration. We love your positive attitudes and willing to experience every moment with a smile. We wish you a lifetime of happiness!
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Brittany Sent on 10/20/2023
Absolutely amazing!
Not only are the photos amazing, the service, the communication, the professionalism, the flexibility and the sense of comfort you get from these girls is beyond amazing! Being that it’s a destination wedding, taking a risk on a photographer is nerve racking but they did not disappoint one bit!!!!! Not only did we notice it, but every guest couldn’t stop talking about how awesome our photographers were! If we could take them home with us we would! We would totally use them for every function, but unfortunately this was a destination wedding and a once in a lifetime event. And I couldn’t be more thankful for the moments they captured! When they captured the photos they captured the emotions in the photo which is absolutely astonishing! We woke up the next morning, with a ton of notifications from quetzal on instagram & facebook with photos and clips from the wedding! Our hearts were absolutely full! The turn around to receive the photos was beyond expected! Only thing I regret not doing is getting the bigger package and the video package! They are worth every penny if not more! Quetzal you have my vote 10000 times over! There are so many positive things to say! They are a fun group you will be laughing and having fun! Nothing is worse than a photographer without a sense of emotion or humor!
If you don’t know, now you know!Quetzal Wedding Photo's reply:
Brittany,
Ah, our hearts and eyes are full reading this heartfelt review. We loved getting to know you and your families. It was a dream come true wedding. Your vibrant positivity and laid back vibe was unmatched for a destination wedding couple. And you had the rainbow in the sky to show you that the universe things you two are the absolute BEST! Lots of love to you and we can't wait to see you again!
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![Kelly]()
Kelly Sent on 09/18/2023Best pictures we've ever seen!
Everyone commented on how amazing the photos were! Our friend who is a professional photographer said it was some of the best photos he'd ever seen. Ches and Florencia were so easy to work with and in tune with what we were looking for. They gave us direction and guidance that didn't make us feel weird or forced- it just felt right :) They worked very well with our wedding coordinator and everything flowed absolutely perfectly. We were late to our reception so we asked to extend by an hour and it was almost like a no-brainer for them and said YES immediately!! Again, so in tune and flexible. They go above and beyond to get you your dream photos!! Anyone having their wedding down south should 100% go with them! LOVED LOVED LOVED them!!Quetzal Wedding Photo's reply:
Kelly, Thank you so much for your positive review. You are not only amazing individuals, but you are the PERFECT match. It was our pleasure to be a part of your lives for such an important milestone. You've touched our hearts, and we wish you the best forever and ever!
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Kuemo Sent on 09/07/2023
Great experience!
Heather was great! From day one. I loved everything about our collaboration. She was available. Help me with a lot of recommendations or advices. And above everything, our photos were gorgeous 😍😍😍. I'm in love. I recommend 100%.Quetzal Wedding Photo's reply:
Thank you for the kind review, Elle. We had a blast capturing your wedding memories. We wish you all the best in the future! -
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Colleen Sent on 07/07/2023
Reach out to Quetzal!
I looked at many photographers in the Cancun area when planning my wedding. I chose Quetzal because I loved the look of their photos. I booked them very early (about 2 years before our wedding) because photography was probably my highest priority. During those 2 planning years, I followed Quetzal on social media. I quickly learned that not only are they amazing photographers, they are amazing people. They are in many of the social media wedding groups and Heather will offer help and advice to anyone asking for help, even those who are not their client. Quetzal is so quick to answer messages. I asked for suggestions on excursions and Heather was quick to provide many great ideas. We received 'sneak peeks" a few days after our wedding and we received all of our photos just over one month after our wedding. Our photos are absolutely gorgeous. Many of our guests told us afterwards how great our photographers were. Heather and Ches also helped throughout the day in many ways. They helped organize our guests for photos and the flow of the day. They communicated with our wedding coordinator and other vendors. The ladies of Quetzal are experts at capturing emotion and beauty and grace. They are also kind and have a sense of humor. You will not regret at least talking with them for a consultation. You will also not regret hiring them for your most important day!!Quetzal Wedding Photo's reply:
Colleen,
Thank you so much for the thorough and super positive review. It was our pleasure to be a part of your lives and such an important milestone for both of you. You are amazing souls who deserve the very best. We wish you many years of happiness in this next chapter of your lives!
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Dana Sent on 07/05/2023
Captured the Love
I loved they way they used light and composition, as well as color, in their photos. This was the reason we hired them. But it only got better, they were very responsive to any communication as this was a destination wedding and details can be difficult via emails. They were quick and replied rapidly.
The day of the wedding was wonderful and they were knowledgeable about what and where to take the portraits at the resort. But they also captured the love and joy (smiles and dance moves) of our guests at the reception and cocktail hour. Bonus - Sneak peeks were sent in less than a week!Quetzal Wedding Photo's reply:
Dana,
Thank you for this delightful review. We are so happy that you had a great experience with us. We loved your wedding as well as your families and friends. We wish you years of happiness! -
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![Braheen]()
Braheen Sent on 06/26/2023Great Vendor!
We are so happy we went with Quetzel! Heather immediately reached out to us and we look for information. We had a phone call a few days after that and immediately felt comfortable with them. We visited the wedding location a year before the event and Heather and the team met us for lunch in Puerto Morales. Bernie and Flor were our photographers for the wedding and did a fantastic job! We loved our pictures and we would highly recommend them to anyone looking to capture their special moments.Quetzal Wedding Photo's reply:
Braheen, Thank you for the kind words. We appreciate you taking the time to write a few positive notes about our service. It was a pleasure meeting you and being part of such a special occasion!! -
![Thania]()
Thania Sent on 06/13/2023Very talented photographers!
These photographers did amazing, my pictures look outstanding. I had many stressful moments in my wedding but they made sure to only capture the beautiful moments. They went above and beyond to get every single picture. And they even told us how to pose and me and my fiancé don’t know much about how to pose for pictures so that was really helpful. If I had another wedding I would definitely have them be my photographers again.Quetzal Wedding Photo's reply:
Thania, thank you for your positive and kind review. We are delighted that you love your wedding photos, and we would love to capture your family again in the future! -
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