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Quest Fine Jewelers Reviews

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Reviews

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  • Quality of service
    4.9 out of 5 rating
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Awards

114
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
WeddingWire Couples' Choice Awards 2009 Winner
  • Taylor
    Taylor Sent on 04/27/2025
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    A True Dream

    Allison and the team at Quest has truly captivated me beyond words! I came in here driving by just to compare prices for engagement rings. I had general ideas of what I liked but I wasn’t really satisfied with anything I found online or at the other store I visited. Without an appointment, Allison took us and transformed my experience. She was so thorough and detail oriented. She was dedicated and all in on getting me EXACTLY what I wanted. She made sure that every single detail from the exact sizing of the halo to the contouring of the band was perfect. She had complete patience with all of my questions and admitted anytime she wasn’t certain about something. Then she brought in other representatives from the designers to make sure it was exactly what I wanted. I’m incredibly type A as a person and having someone who met the challenge of nailing my vision was so amazing. In making the investment that you do for a wedding set, you could not go wrong with Allison and Quest. The experience here has blown me away and set my expectations for jewelers moving forward. You won’t regret choosing this business.
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    Chris Sent on 05/17/2022
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    Great Customer experience!

    Quest Jewelers has a vast selection of Jewelry to choose from. Randa was amazing to work with, she helped us select not only our engagement ring but our wedding bands as well. I recommend Quest Jewelers to all couples!
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    N Robertson Sent on 10/04/2021
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    Excellent product and service

    Quest helped my nerves and my pocketbook while shopping for an engagement ring. I couldn't recommend their service more!
  • illustration stars

    Are you interested?

  • K
    Kelly Sent on 09/28/2021
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    Wonderful experience

    My fiancee took a family diamond to Quest to make into my beautiful engagement ring. We then went back for my wedding band, because their customer service and prices were so wonderful. Additionally, they clean and re-size your ring for life!
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    Tim H. Sent on 11/20/2019
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    So professional and very customer service oriented

    We are so happy with Quest. We bought the engagement ring through them, and I was so happy with their service, we bought our wedding bands through them as well. We also are required to go back at least once every few months to have the rings cleaned, and we are welcomed back any time we’d like; if we prefer to have rings polished more frequently.
  • Eric
    Eric Sent on 10/21/2019
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    Amazing, Start to Finish

    I can't recommend Quest's services highly enough. From my very first interaction with Huan, to each subsequent interaction with Huan and Randa. They were absolutely amazing. I was referred to Quest/Huan by a personal friend, when I began my search for an engagement ring. I had previously browsed online, walked into a few stores and window shopped, just to get a feel for things.

    Nothing could compare to the attention and service that they provided. Low pressure, knowledgeable, extremely pleasant. Just really FUN to work with. Even when we encountered hiccups along the road, by no fault of their own, they continuously would go above and beyond to make things right. Extremely accommodating. Top notch service.

    They're local, they're accountable and they truly value happy clients. They're not just there with you for a quick sale. They're there with you through the entirety of the process, and promise to be into the future....and have been.

    If you're uncertain of where to start, in your quest for that special ring for that special someone....start here!!
  • Kimie
    Kristina Sent on 10/16/2019
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    Finding the ideal ring

    During my fiance's (now husband) initial search for a ring, he spoke to and visited multiple establishments. He also scoured through countless online reviews and found Quest Jewelers to be consistently on top of every list available. It wasn't long after that he visited Quest's newly remodeled store in Merrifield.

    The store is pristine, clean and organized. The variety is impressive, wide and extensive. Although what made this entire experience stress free is attributed to Huan's calming temperament and laser focus on 100% customer satisfaction. He knows all of his customers' names! He was proactive, asked all the right questions, and a perfectionist throughout. It was clear he was highly experienced and walked him through many aspects I quite frankly wasn't aware of. Huan worked tirelessly in his preparation to locate the ideal ring and our entire wedding journey wouldn't have been so seamless without his hard work and dedication.

    Thanks to Huan for making a typically anxiously-filled experience so comforting. For those interested in a jeweler for any special event, not only will you (and significant other) enjoy a remarkable experience & product but you'll also work alongside a very talented professional.
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    User4484205 Sent on 06/19/2019
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    Engagement Ring and Wedding Bands

    Quest was absolutely fantastic in designing my engagement ring and helping my husband and I with our wedding bands. Randa and Pete were a joy to work with. They care about their customers and offer extremely fair prices. You can expect a great deal and extremely high quality both in the products and the service provided. They also offer a wide selection and are certainly helpful in finding exactly what you're looking for. We would highly recommend to anyone!
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    Heather Sent on 03/10/2019
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    Beautiful selections

    We loved the service, quality, professionalism, and value of Quest. What an excellent selection of gorgeous jewelry, and you can feel good about Quest’s warranty and its family-run values. Highly recommend!
  • Shaylin
    Shaylin Sent on 01/13/2019
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    Wonderful and easy to work with

    Randa was amazing to work with! My fiancé and I went in because they were one of the few who carried Verragio rings. I tried some on and didn’t fall in love with just one. I liked certain aspects of 4 different rings. We left with an idea of what I wanted and my fiancé went back later and had a custom ring built with the details of all of the rings I liked and a diamond that has been passed down through from his grandmother! Once I got the ring, it fit like a glove! Shortly after we went back to have it appraised, they did it in house and took less than an hour! We will definitely be buying our bands from them soon!
  • Candace
    Candace Sent on 01/06/2019
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    So far so good!

    My fiancé said they were great when he went in to pick out my ring. We went back together and they sized it same day. They will clean it whenever I like as well which is included.
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    Joao Sent on 07/30/2018
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    Randa not only helped me find the perfect ring for my future wife she also helped us get matching wedding bands! I will go back here for all my jewelry needs they have made a client for life!
  • William
    William Sent on 07/19/2018
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    My fiancé and I went into Quest to just look at a few engagement rings because she did not know what she wanted. We talked with Huan and he was great. He showed us a variety of rings and she was able to narrow it down. I went back to finalize everything and told him that we were going on a trip to Italy in 3 weeks and Huan was able to get the ring ready by then. We had a great experience and definitely recommend going to Quest for your jewelry needs.
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    Jayzel Sent on 04/14/2018
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    An impossible wedding cake made possible

    My family and I have known Pete and Huan for 16+ years now. We bought our weddings and watches from them. They are honest, will give you the best deal, takes care of their clients, dedicated and trustworthy. I have never gone or will ever go to another jewelry store. I highly recommend Quest Jewelers!
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    Katie Sent on 02/22/2018
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    We purchased our wedding bands from Colonial and are very please with the process and rings. They have a wonderful selection. Thank you so much!
  • Amanda
    Amanda Sent on 02/22/2018
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    My fiance and I had the most amazing experience at Quest Fine Jewelers. We started with an appointment to look at engagement rings and the staff was extremely helpful and everyone made you feel like you were the most important person in the room. They were accommodating and patient as you tried on numerous rings with different cuts and styles. My fiance ended up purchasing my engagement ring at Quest and he was over-the-moon with the entire process. Huan was truly a professional but also made you feel like you have been friends for years! The family feeling you receive is unconditional. When I finally met Huan after I said Yes (best day of my life), he was very sweet and explained how to properly care for the ring. I would recommend Quest to anyone looking for 5-Star quality service. This was a wonderful experience and I look forward to my ring check-ups to say hi!
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    Jack Sent on 10/04/2017
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    I was recommended to Quest and I'm glad I got the chance to work with Huan. He helped me in the process of getting a wedding ring for my wife (Which she loves). Also last minute wedding bands. I'm from MA and he was able to provide me great service still. I would recommend anyone to work with Quest!
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    User2736995 Sent on 03/14/2017
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    Put simply: Quest had the best prices I could find when looking for an engagement ring. BUT even more important, their customer service is phenomenal. At a lot of jewelry stores, you sometimes wonder if you're being overcharged or taken advantage of... but I could not have felt more confident and comfortable than I did at Quest.

    Everyone there seems really knowledgeable and nice, but my man Huan really took care of me when I came in to buy an engagement ring for my fiancee. Not only did he search high and low for best quality/priced stones, but he took the time to really figure out what we wanted and build us a custom ring from scratch. The ring came out amazing and my fiancee can't stop staring at it.

    In fact, we had such a great experience, we went back again for our wedding bands, and I plan to go again for anything else in the future. Could not recommend Quest Jewelers more!
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    Lucy Sent on 01/26/2017
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    My husband and I purchased my engagement ring and wedding bands at Quest. We were extremely pleased with the customer service, value, and quality of the jewelry. We love our rings and continue to receive compliments. I go into the store regularly to get my rings polished, and they don't seem to mind. I would recommend Quest to any couples in the DC area!
  • Alison
    Alison Sent on 11/21/2016
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    We had a wonderful experience with Jerri. I'm probably the pickiest bride in the world and she was so patient and gave perfect advice to help us pick an incredible ring. So happy that smaller diamond replacements and cleanings are free for life.
  • Lauren
    Lauren Sent on 10/24/2016
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    My now-husband used Quest Jewelers to purchase my engagement ring and I am so glad he did! Jeri is extremely helpful and made his experience fantastic! We also used Quest to purchase both of our wedding bands, which I absolutely love! I have actually gone back to Quest to make some other jewelry purchases and would recommend them to anyone looking for engagement rings in the Northern VA area! Love the store and the quality of their jewelry is top notch!
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    Keni Sent on 06/27/2016
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    Based on a friend's recommendation, my fiance and I went to Quest Fine Jewelers to get our engagement and wedding rings. Huan was super friendly and helpful, gave us great advice on what type of gem to get that'd best fit our lifestyle and budget. The prices are also very reasonable. We look forward to working with Huan again in the future and have been recommending him to our friends. He values return customers and go above and beyond to make us feel welcomed. I highly recommend this store to others.
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    Akash Sent on 05/11/2016
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    Pete is amazing. He is the consummate professional. I recommended him to my brother and do not hesitate to recommend him to anyone.
  • Elizabeth
    Elizabeth Sent on 02/08/2016
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    We went to Quest at the recommendation of a friend who's now husband went to Quest at the recommendation of a friend. We didn't plan on buying a ring that day, as I wanted tanzanite and most people don't carry any, but I convinced my fiance to go and look. Turns out this was the best decision ever, as we got to work with one of the owners, Pete, who is a gemstone fanatic. They had a few beautiful pieces of deeply saturated tanzanite on hand and Pete was able to tell us all about how best to protect (set) and cut it for use as an engagement ring. We ended up taking pieces from multiple rings in their cases and custom building a beautiful setting that showcases a fantastic piece of tanzanite well beyond anything that I had found in my annual scouting in the Caribbean. We went to order wedding bands and Pete again had wonderful suggestions on how to showcase my ring, and found the perfect band for my fiance. He actually had them matte finish a gold band while we were browsing so he could see it before committing. Quest has been wonderful to work with and I look forward to the bank account supporting many more visits!
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    Meghan Sent on 01/03/2016
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    We went to Quest for the wedding bands and he got the engagement ring there as well. They have been very helpful and friendly and I definitely recommend them.
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    Eliana Sent on 12/11/2015
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    The team at Quest jewelers designed my dream ring, it is absolutely gorgeous and I receive comments on a daily basis on how beautiful it is years later :) Their customer service is also amazing.
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    Lexi Sent on 10/19/2015
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    My fiancé purchased my ring here about a month ago and Quest has been wonderful to work with. We originally learned about Quest by researching jewelers and this was a place that had really high reviews on The Knot, Wedding Wire and Yelp so we knew we had to check it out. We walked in and were greeted by Cathy. She was VERY helpful. She taught us about the diamonds and what to look for. We never felt pressured to buy. Even when we said we would have to think about it, she never pressured us. We came back a couple weeks later and Cathy also helped us. She remembered us by name and remembered exactly what we were looking for. Everyone at Quest is very friendly and helpful. Even after my fiancé proposed, I still walk in there to get my ring cleaned and she remembers who we are and always asks how we are doing. I highly recommend Cathy and Quest Jewelers! We will definitely be going back for our wedding bands!
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    Janelle Sent on 09/22/2015
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    Top notch service. After having a horrid experience at a high end jeweler in DC my fiancé searched yelp and found this little gem. They really took the time to make sure you were happy with your decisions and gave you all the information you needed to know to make an informed decision and they never tried to upsell you. After selecting the engagement ring we went back for a sale event to pick out our wedding rings. I was able to select mine, but my fiancé was having a hard time deciding. They simply offered that he take some time to think it over and when he was ready he could come back and they would give it to him at the sale price. Now that is service! It really put him at ease as it takes a while for him to decide on anything. They really know what they are doing and know how to treat their customers with respect and class.
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    Samantha Sent on 08/25/2015
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    Absolutely LOVE Quest!! My fiancé bought my engagement here, and they helped him pick out the perfect ring, ordered serveral diamonds for him to choose from, and gave him a very fair price. When it came time to buy our wedding bands we went to them and they made everything so easy and painless. We ended up moving across country and they still will allow us to send our rings back to be sized/cleaned free of charge whenever we need them. Even though we now live in California we absolutely will use them for all of our jewelry needs.
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    User2238065 Sent on 07/22/2015
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    My fiance purchased my engagement ring from Quest, and they have been wonderful. He went in with a photo of a ring I had shown him, and they created the ring for him based off of the picture. When I went in to have it sized, they gave me a complete run down and instructional session on how to care for my ring. When my ring got bent after I had it for a few weeks, I took it back and they fixed it without question. They are great to work with!
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    Jin-Lin Sent on 06/08/2015
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    My brother used Quest Fine Jewelers and my fiance has used them several different times (I'm a lucky girl!). They are very personable and patient as you pick out wedding bands. I also had a custom piece made and it turned out exactly as I had envisioned it!
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    Dawn Sent on 04/29/2015
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    I love Quest! My fiancé and I had been to one other jeweler but the inventory, value and personalized service we received from Quest could not be beat. Each team member at this family owned business was knowledgeable and extremely helpful. After meeting with us, Huan was able to take what he learned about our style create a beautiful, custom ring that is absolutely perfect! We will definitely be purchasing our wedding bands from Quest, as well as all fine jewelry for years to come.
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    User2001845 Sent on 01/08/2015
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    Could not say enough about how much we love Quest! My fiance bought my engagement ring with Quest and we went back to buy both of our wedding rings. The quality of service is excellent - they'll maintain your ring for life, including unlimited free cleanings and resizing while you wait. Plus they'll re-plate our white gold rings every 6 months, even if we move.

    We also just loved that everytime we went back, they remembered our names. They take a very personalized approach and helped us design 2 of the rings.

    Again, could not speak highly enough of the team at Quest.
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    Joann Sent on 01/05/2015
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    I live about a mile from Quest and did not realize what a "gem" of a jewelry store was so close by. I spent a lot of time looking at the huge selection of engagement and wedding rings--and they were very patient with me. Huan worked with me to create a beautiful custom wedding ring for my husband. If you want good service and a wonderful selection--visit Quest!
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    User1924978 Sent on 11/16/2014
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    They were a pleasure to work with, helped my then fiance find the perfect engagement ring. The service and quality and selection was exceptional. More affordable then the big name jewelers that increase their prices to pay for expensive radio and TV commercials! :)
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    User1838576 Sent on 09/30/2014
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    This store has an amazing selection of rings and diamonds. They are very accommodating and responsive to their customer's needs. They are friendly and spend a great deal of time with you to ensure that your questions are answered and you are getting what you want.
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    Lauren Sent on 09/09/2014
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    Thank you for helping my husband find a stunning, perfect-for-me, engagement ring!!
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    Leah Sent on 08/24/2014
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    We had a great experience working with Huan at Quest. He was extremely helpful in educating us about diamonds and taking the time to meet with us. We didn't feel any pressure during our shopping (like we did elsewhere). We get so many compliments on our rings! Quest provides a wonderful customer experience for this important time.
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    Emily Sent on 07/25/2014
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    Pete at Quest was great to work with. My parents have used Quest for a few items over the past few years, so we decided to use them even though we were living in Michigan. We came in during the busy Christmas sales time, but Pete worked with us to design a ring that incorporated features from several rings I had seen. Because we were living out of the area at the time, Pete was able to mail us a drawing of the ring he had design, a plastic mock up, and finally, the ring itself. All three rings we purchased are beautiful and I get compliments on them regularly.
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    Nick Sent on 07/25/2014
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    Quest is the best place to go to buy an engagement ring and wedding bands. I had searched all over Northern Virginia for a good deal while still getting quality items, I had come up empty. Then I drove past the store on my way home one day and looked them up online. I made an appointment and met with Huan. No pressure, friendly, worked within my budget and with my ideas. They helped me find the perfect engagement ring that my fiance LOVED. Lifetime warranty plan included as well, no additional costs! I have sent 2 friends there since then and both have purchased their engagements rings from Quest. We are buying our wedding bands there as well. I have worked with all of the Quest staff at one point and they are all great at what they do. Look no further, Quest is the best place in NOVA to buy fine jewelry from.
  • Gabbie
    Gabrielle Sent on 06/01/2014
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    My husband bought my engagement ring from them and said that he had a great experience working with them. He ordered and made a custom ring and design for me and had found them very helpful through the process.

    We bought our wedding bands from them as well and received great service. They were informative, helpful, patient and did not try to push us to buy anything. They also made extra effort to make sure we were happy with our choices in our wedding bands and that we had the customization that we had wanted.
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    User1715110 Sent on 05/07/2014
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    My fiancé bought my engagement ring from here. He was able to work with the store to design a ring just for me. We couldn't be happier!
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    User1956862 Sent on 04/16/2014
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    Quest was amazing! Not only did they help my fiance pick the perfect ring, they also were very knowledgable and trustworthy. They have cleaned and dipped my ring and always make sure it looks 100%. Quest also had a holiday sale this year where we were able to get amazing deals on our wedding bands. I would highly reccomened to anyone!
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    Vanessa Sent on 01/31/2014
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    Love Quest Jewelers! My fiance purchased my engagement ring here and I love it so much that we decided to get our weddings bands here also! Great quality for reasonable price!!
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    User1312790 Sent on 09/03/2013
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    Quest Jewelers is amazing! We got all of our wedding jewelry and then some here. The staff is professional, personable, and helpful. The entire staff remembers my husband and I when we visit and provide excellent quality products for a reasonable price. All of my pieces are cleaned for free whenever I pop by and everything is guaranteed for life, as long as you go to get the pieces checked at least once a year. They are an excellent small business that I look forward to working with in the future.
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    Thomas Sent on 05/13/2013
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    Great place to get a ring for a great price.. Compared the diamond with at 10 stores in NOVA and online and the price was unbeatable with the quality of the diamond with GSI certification.
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    User1135848 Sent on 04/16/2013
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    Quest Fine Jewelers is the best you will work with. One of my friends who was also getting married suggested them for wedding bands after we were already engaged, so we only had our wedding bands done here. What a shame! We will definitely be going back here for upgrades.

    I cannot rave enough about the service. They are extremely professional, kind, prompt and flexible. We recommend them to all of our friends and family. Huan was such a delight to work with. He worked with our price range and had many excellent suggestions. He and his team are extremely talented.
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    User1124269 Sent on 04/02/2013
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    Just LOVE Quest and their quality and helpfulness~! We got our rings, my necklace, earrings, and necklaces for our flower girls from them~! We are return customers for life~! Also love how they have an in-house designer/jewelry shop and can fix, create, and make all their jewelry in house :) Any combination or creation... I'm sure they can make for you~!
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    Sidney Sent on 03/31/2013
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    Quest had one of the best selections with lots of modern options that appealed to us. The environment was warm, friendly and professional. We ended up getting our engagement ring (which was a custom design that they helped my husband create), my wedding band, as well as my husband's band (which I also ended up customizing with a small diamond on one side and engraved inside). We visited many times and each time, we never had to remember anything because they kept what we had discussed/chosen in their records so we could just pick up where we left off, but in a non-intrusive way. I have and would highly recommend to anyone. Great service. Thanks so much, guys! We really appreciate you!
  • Sally
    Sally Sent on 11/26/2012
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    We love Quest Jewelers they have great service and unlimited cleanings and resizings for all your wedding jewelry purchased there. They also have two weekends where they have discount specials on wedding rings and that is a good time to go buy your wedding bands. We saved 30% off on our platinum wedding bands, it is really a good deal. :)
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    Theresa Sent on 10/17/2012
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    Pete and everyone at Quest are absolutely wonderful! We tell everyone we know to go there, not only for engagement rings and wedding bands, but for all types of jewelry. Their selection and quality are fantastic, and customer service is top notch. It feels good to be able to support a local business, as opposed to a big jewelry chain. We will be customers for life!
  • Alissa
    Alissa Sent on 06/15/2012
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    My fiance bought my engagement ring here and worked with Huan. Huan was awesome. He helped Keith find a gorgeous, timeless ring for me. Huan was great because he didn't just sell him the diamond, he taught Keith about diamonds. We also bought our wedding bands and couldn't have been happier.

    The service is amazing. The staff are extremely helpful, knowledgeable, and friendly. They get a lot of business yet they still remembered us every time we came in. Every time I'm in the area I get my rings cleaned!

    We recommended Quest to our friend and already her fiance bought her engagement ring from them!
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    Katie Sent on 05/25/2012
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    Pete and his team are FANTASTIC! They have been so flexible and cost-friendly. Our friends have also used Quest for their engagement rings, weddings bands and other jewelry needs. Our experience with Pete has certainly made us lifelong customers.
  • Julie
    Julie Sent on 05/16/2012
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    My fiance picked out my engagement ring without any help from me, and I have to say he did a wonderful job! He tells me that it was the fine folks of Quest that help him pick the perfect ring.

    Quest has an incredible selection of rings and they are so helpful. We will definitely be using Quest for our future jewelry needs.
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    Kristine Sent on 03/24/2012
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    After having gone to several big box/chain jewelry stores searching for my engagement ring and scouring the Web for reviews on jewelry stores, my fiance and I went to Quest. From the outside, it's easy to miss and dismiss Quest (it's located in this simple, unadorned building next to some run down, small shops/offices). I had my doubts. My doubts, however, were quickly dismissed when my fiance and I stepped into Quest and were greeted by the very friendly Pete. From the onset, I really liked a certain ring from De Beers and so, we asked Pete if they had something similar to it or if they could customize one. We were in luck because they had one already, designed by Yuan, that looked exactly like it.

    The second time we visited Pete was busy assisting another customer so Yuan helped us. Just like Pete, Yuan was very friendly and knowledgeable and explained the things to look for in a diamond. As he was teaching us, his wife comes in with home baked chocolate cookies and Yuan offered us some. Talk about customer service!

    I love staring at my ring and I always get compliments about it. People say it's so sparkly. I haven't stopped talking about Quest to my friends and I would definitely recommend Quest to others. My fiance and I will definitely come back to Quest to get our wedding rings. Thank you, Pete and Yuan!


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    Mindy Sent on 12/29/2011
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    My husband bought my engagement ring here and we bought our wedding rings here too. They were wonderful in working with what we wanted and our budget. Definitely go back!
  • Genevieve
    Genevieve Sent on 12/07/2011
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    My husband bought my engagement ring from them. I love my ring so we did not hesitate at all to go back there when it was time to look for the wedding bands.
  • Kevin
    Kevin Sent on 12/02/2011
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    Worked with Pete on the engagement ring and the wedding bands. He was amazing. I bought my wife an original engagement ring, but I wanted to incorporate my grandmother's engagement ring somehow. Pete designed a wedding band for me that used her band and a separate platinum band surrounding it and made a pendant out of the diamond for my wife to wear. Everything was gorgeous. The service is top-notch...Pete still knows me by name to this day.
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    Jenny Sent on 11/20/2011
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    My husband went to Quest when he got my engagement ring. They were fantastic and did a great job helping him design a custom ring for me. (He and they did a great job! Everyone complements me on how beautiful and unique the ring is!)

    They did such a great job that we went back there to get our wedding rings made. Again, we got a custom ring for me, so that my wedding and engagement rings would match.

    We loved the fact that that the people at Quest were always so kind to us. They remembered us between visits, and helped us work to get rings within our budget. Most of all, they didn't treat us less than the other customers who *did* want to spend 15k on a ring. We really liked that just because we weren't big spenders, we were still treated like valued customers.

    Wouldn't recommend anyone else for jewelry! I plan to use them in the future for any jewelry needs I have.
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    Connie Sent on 10/03/2011
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    We worked with Anita and Pete at Quest. They were both phenomenal! They really educate you on what to look for in a diamond and help you throughout the entire process. Everything turned out fantastic and they make sure to reiterate to you that if you are unsatisfied with ANYTHING they will make it right. Thankfully, we were ecstatic with the service and worksmanship they put into our rings. I wouldn't go anywhere else, their prices are highly competitive with ONLINE pricing which says it all. Do yourself a favor and stop by Quest, there's no need to go to any other jeweler!
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    Peggy Sent on 09/08/2011
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    My fiance got my engagement ring from Quest and when he brought me to the store I was very impressed with the customer service--very friendly, nice, not-pushy, and not snobby! When we were shopping for wedding bands, we thought we'd look at a few other stores--but we felt they were either overpriced, or worse had a pushy and/or snobby attitude. We went back to Quest and picked our wedding bands during an anniversary sale they had. They offer complimentary ring cleaning every 6 months, and their service is still friendly and professional. I would recommend them to anyone.
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    L Sent on 07/11/2011
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    Honestly, I would give Huan a million stars if I could. Buying an engagement ring is probably the second most important purchase in young couple's life (second to a home). You want to enlist the help of someone you can trust when the time comes to buy the ring. Huan is that person - he is knowledgeable, courteous, professional, and best of all he really wants you get the most value on your money (i.e. return on your investment).

    My fiance and I went to several reputable jewelers before we went to Huan. His approach to customer service immediately impressed us. He took the time to teach us all about diamonds - letting us sort by color in his store. He was super easy to work with in getting the ring ready (according to my fiance) and he has been very responsive in my subsequent communications with him re: inspections and appraisals.

    I cannot tell you how much I love my ring. Really, it makes me happy every day that I put it on. I imagine the same will be true for our wedding bands, which I hope to have made by Quest as well.

    A million starts for Huan! Don't go anywhere else.
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    Sarah Sent on 07/05/2011
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    Great value and great service.
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    Hiltran Sent on 05/17/2011
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    A good friend of ours had his fiancee's engagement ring custom designed at Quest and they also bought their wedding bands from there as well. We heard nothing but rave reviews. When another friend told us she and her fiancee had gone to Quest just to browse yet ended up buying bands the same day, we knew we had to check this place out. It was during their big annual sale weekend so when we stopped in, the store was very busy. We stayed for a little while and spoke briefly to a friendly associate who suggested we come back the next day if we wanted a full consultation with one of the jewelers. We had liked the quality of the jewelry we saw while we browsed around and decided we would try the next day. When we came back, Huan was there to greet us and he recognized us from the day before. He answered all our questions and helped us find our perfect rings :) We got a great deal on both and we couldn't be more pleased with the quality of service and products. My husband wasn't sure if the ring was fitting quite right, and we went in to get it re-sized. Luckily, Huan was there to dissuade him -- advising him to keep it as it was since weather changes could affect the fit. He was right! My husband's extremely grateful he hadn't changed the size since now it fits perfectly. We had gone in a couple more times to have them engraved and cleaned. Each time, the people we worked with were professional and helpful. We are very happy customers and will be sure to return :)
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    Katherine Sent on 04/28/2011
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    Quest did an amazing job with my engagement ring and then our wedding rings. They worked with my husband to design a custom engagement ring and then designed matching wedding bands for us. They are very professional and make fabulous jewelry. We recommend everyone go to Quest for their rings!
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    Audrey Sent on 03/26/2011
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    We were referred to Quest Jewelers and Pete in particular by a friend - and how great that turned out to be! Pete helped us pick my engagement ring, wedding band and my fiance's wedding bands. They are all beautiful and I have gotten so many comments on both. The diamond on my engagement ring is beautiful.

    The rings fit perfectly, are comfortable and were in our budget - of course! Pete knows what he's doing and isn't afraid to give advice. We'll definitely return there in the future!
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    Lara Sent on 01/12/2011
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    Both my engagement ring and wedding band came from Quest and we could not have been more impressed with the level of service and quality of both rings. Working with Huan is a dream - his customers are a top priority and both he and his team work hard to educate their clients while creating a beautiful and unique ring. I get compliments on my diamond constantly and love knowing that I can always pop in for a free cleaning and also that both rings are fully guaranteed should anything happen to them. I look forward to working more with Quest in the future (anniversary gifts, push presents :)) and recommend them to the fullest extent!
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    Cara Sent on 12/29/2010
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    My husband ordered my engagement ring on-line because he isn't a big fan of jewelry stores. I read a post on The Knot about Quest so we went there to look for wedding bands. We were both thrilled with the service Quest provided! My husband even said if he had known about Quest he would have bought my engagement ring there too! They make you feel very comfortable. We both LOVE our rings and are very happy with everything! I would highly recommend Quest to family and friends.
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    Puii Sent on 10/26/2010
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    The best!
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    Korrie Sent on 09/30/2010
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    Quest was great to work with. They designed a custom engagement ring for me and then made a wedding band to match the guys design. We were referred to them and would highly recommend them to our friends.
  • doyoulovelucy
    Lucy Sent on 09/13/2010
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    We ordered our engagement and wedding ring here at a great price. Huan has excellent customer service. He is very responsive and personable. Thanks!
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    Kim Sent on 07/01/2010
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    my husband went and got my engagement ring and I had to go back up cause Quest Jewelers because they wanted to meet me. They new who I was as soon as I walk in. They were very nice.

    Thanks
    Kim Hayden
  • jme712
    Jamie Sent on 06/02/2010
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    My husband went to Quest for my engagment ring and worked with them to create a BEAUTIFUL custom piece. The quality of the ring is very impressive and their pricing was very fair. We were so impressed that we went back to Quest to purchase our wedding rings, which again are beautiful. We couldn't have had better luck with finding a jeweler.
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    Amy Sent on 12/11/2009
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    Pete (owner) and his brother are amazing - they value their customers. I absolutely love my engagement ring and wedding band.
    We were referred to them and we continue to refer people to them.
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    Leanne Sent on 09/15/2009
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    My husband went to Mervis for my engagement ring, he said he had a great experience at their Chevy Chase location. So we went back there to look at wedding bands and the service was horrendous. We told the sales lady what we were looking for and she brought us maybe 2 or 3 rings each to look at that were nothing like what we'd asked for. The one ring we did kind of like for me, she rushed away from us after a minute because another customer was interested in looking at it. What? She also never called us with the quotes we requested. We dealt with a different lady there to get my engagement ring sized and she was very snooty. However I'd had nothing but great experiences every time I've been to the Tyson's location to get it cleaned/polished. So perhaps I would just wanr against the Chevy Chase location. We ended up looking at a bunch of different places before heading to Quest. The guys there were fantastic, very helpful and knowledgable and they cut us an amazing deal on my platinum eternity band and my husband's white gold band. Their service since the purchase has been super too, I would highly recommend this store.
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    Michelle Sent on 08/31/2009
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    Hap is absolutely wonderful! They all work with us to make sure that our jewelry is in tip-top shape! They are there for advice and suggestions if needed! Great business all around!
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    Rosa Sent on 08/07/2009
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    Amazing!!!!!!!!!
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    Lisa Sent on 08/06/2009
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    Quest was the first and only place I went to shop for engagement rings. I fell in love with the ring and their customer service. My husband and I also picked out our wedding bands there as well. They are great to work with on everything! I cant wait to go back to pick out our anniversary gift!
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    Yael Sent on 02/17/2009
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    My engagement ring is stunning! I got married a month ago and my wedding band is stunning also! My husband bought his wedding band from them as well and loves it! Working with the guys from Quest is a pleasure because unlike other jewelry stores, you don't feel like you are being ripped off. They are honest and really show you all your options while taking the time to really make you feel like you are the only customer in the store. They are fabulous and I would recommend them to anyone!!
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    Lisa Sent on 02/16/2009
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    I cannot say enough good things about Quest. We looked everywhere for my engagement ring and wedding band and ended up at Quest both times. We couldn't find exactly what we wanted and didn't want to pay those designer prices, so we worked with Pete to design our ring. We checked pricing with a few other companies and they were the best. The only negative about the shop is they don't have a huge selection and don't have a ton of diamonds for you to look at (they order them in for you to pick from a few), but they are small business...what can you expect?!?! Also, they will make anything you want...very talented!!! Their work is amazing and I have numerous comments about the quality and how beautiful my jewelry is. After you purchase your jewelry there, they continue to offer you service offering free cleanings and ring inspection to make sure your diamonds aren't going to fall out. I walk into the shop and they actually remember my name and treat me very well (that is very out of the ordinary these days). I have recommended many people to Quest and will be using them in the future!!
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    Laura Sent on 01/19/2009
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    After considerable research, we purchased our engagement ring setting and wedding bands from Quest and now frequent them often for cleaning and inspection, and for our other jewelry needs. (We recently asked them to resize and dip an heirloom yellow gold anniversary band in white gold. Love it!) While all the staff is extremely professional, we especially enjoy working with Pete, who was referred to us by a mutual friend. The selection is good at Quest -- reputable brands and all types of jewelry and watches -- and the pricing better than most. They are one of few jewelers authorized to work with (i.e., to mount diamonds into) the selective Memoire line; expert acknowledgement of their high quality. Highly recommend.
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    Caroline Sent on 10/20/2008
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    Quest is absolutely the best Jewler in Northern Virginia. My husband and I absolutley loved them and have continued to go back for wedding gifts. They are professional and poliet! I would recommend them to any fiance not knowing what you want... they are the experts and can help you design whatever you are looking for.

    Thanks!!!
  • Malonda
    Malonda Sent on 10/18/2008
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    I love these guys! They are professional and knowledgeable. I would definitely recommend them to anyone.
    p.s They introduced me to another great vendor who worked out great. Thanks Hap and Pete.
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    Shejal Sent on 10/14/2008
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    Quest is a wonderful place to look for your wedding rings/engagement rings. They are a first rate place, great service, attention to detail, and educate you about the diamond so you can find what is right for you. I love my engagement ring and matching band, it is unique, brilliant, and Hap was a real pleasure to work with. They offer a lot of options for all kinds of brides to be.

    Most of my friends have purchased their rings from here as well and we all love our rings.
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    Mafe Sent on 10/05/2008
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    This is a great vendor- very professional. We went in looking for a wedding bad and they explained why that wouldn't work with my engagement righ, and provided good suggestions for new options. Other jewelers were willing to sell me the ring I wanted without explaining that that model would damage my engagement ring. They are very knowledgable and willing to work with you. WIth most vendors I find that while they say they are accomodating to what you want- at the end, they push you in one direccion- this was not the case with this vendor.
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    Maria Sent on 09/28/2008
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    Absolutely beautiful work! I could not be happier! My rings are stunning, my husband loves his band. The craftsmanship speaks for itself, truly talented, great selections. Best customer service, always willing to take the time and show you options. The jewelry in this store is amazing!
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    Jennifer Sent on 09/07/2008
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    Custom hand cast jewelry for wholesale cost.
  • shoshanna
    Francine Sent on 06/02/2008
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    Good customer service- great selection- good prices!
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    Jennifer Sent on 10/29/2007
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    Wonderful jeweler to work with. My husband was able to work with the jeweler to custom design my ring. We also got our wedding bands from Quest. The quality of materials is superb. The diamond is beautiful. We worked with Quest before they moved into their current showroom. Quality of service has not changed -- I get my ring cleaned there all the time, and they are always friendly. They are great craftsmen and I believe still do all their work on the premises. It's nice to know exactly where your ring is created.
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    Bonnie Sent on 09/12/2007
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    Quest was recommended to me by many other brides and I am so glad we chose them to make our wedding bands. The guys obviously have a passion for making beautiful jewelry, not just selling it. They were patient with us and worked with our very limited budget without trying to upsell us. Their work is terrific and includes engraving, free of charge. Since they do all their platinum work on-site, I had my engagement ring sized in 2 hours...not a week, like I would have had to wait had I gone to a chain store at the mall. I was so impressed with Quest that I recently took my brother there to see them when he was planning to propose to his girlfriend. He agreed and chose quest to set my grandmother's stone into a gorgeous platinum setting. His fiance is thrilled with her ring, as well. HIGHLY recommended!
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    Sarah Sent on 08/28/2007
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    Quest was recommended to us by both our wedding coordinator and also my maid-of-honor who had her engagement ring custom designed there. We went on a whim when we were out one day at another jeweler (who wasn't in when we stopped by). We decided to swing by Quest to see what they were all about, and were totally unprepared for the wide selection and superb customer service we'd receive. We wound up ordering our wedding bands on our first visit there, and had the finish customized. We called them the next day to change our minds on the finish, and they were very accomodating to our change. About a month before the wedding I brought them a pair of antique pearl earrings that I wanted refashioned into a different style, they worked on the design with me, though they didn't fit quite right when I went back to pick them up. They changed the style a little bit at no charge and the earrings turned out just as beautiful. We took our wedding bands back again a couple weeks before the wedding to have them engraved, which also turned out exactly as we wanted.
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    Shannon Sent on 06/01/2007
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    Great service and continuing customer care.
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    Erika Sent on 03/01/2007
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    Quest was a great find. They did an excellent job in creating customer rings for us. We really liked this business and others did to as their business has taken off!
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    Melinda Sent on 02/28/2007
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    Pete & the group at Quest are great! My brother used them for his wedding and engagement rings, and after his experience, we knew that we had to use them as well. They are extremely courteous and were able to make our wedding bands in a very tight time frame. I highly recommend them for wedding jewelery, or for any other jewelry needs. Great team & super friendly!
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    Karen Sent on 02/15/2007
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    My favorite thing about Quest is that customer service is #1. There aren't many other jewelry stores out there that make you feel comfortable. Other jewelers are stuffy or you just get the feeling that they may be ripping you off. Not the case with Quest. They do everything they can to make sure you are satisfied. We had my wedding band custom-made to imitate the designer band that matched my engagement ring. I wasn't happy with the way it turned out, and my fiance brought it back to them, along with a picture of the original designer band to show them that it wasn't exactly what we were looking for. Quest took the ring back and COMPLETELY remade it, no questions asked, no extra charge. Their prices are very reasonable and I highly recommend getting any of your jewelry work done with them!
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    Melisa Sent on 12/27/2006
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    I know I'm probably the odd person out on this but I wanted a gold princess cut ring with sidestones for my engagement ring. Frank came though with this with no problem. But when it came time to get our wedding bands nothing worked. Nothing would line up, nothing came in princess cut and getting yellow gold was terribly difficult. We went to Quest after hearing so many knotties rave about them. They made me the perfect ring and it was ½ the price of the rings in the stores that didn't even match. Highly recommend.
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    Steve Sent on 12/14/2022
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    Most unique and gorgeous customizable engagement and wedding ring!

    The folks at Quest Fine Jewelry are amazing! They have a great selection and will always alert you when there is a sale for different designer brands (which helped out a lot!) They can source lab diamonds and other types of gems. They helped me and my wife choose the perfect engagement ring for her. The ring we built is so beautiful and a custom piece, everyone always comments on how gorgeous it is. They sourced light and dark sapphires to put in both rings. They gave me great options for the center stone as well. I highly recommend them for all your jewelry needs.
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    Lia Sent on 07/25/2017
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    Great experience! They were so easy to work with and I am obsessed with my ring
  • K
    Katie Sent on 04/06/2017
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    Beautiful work, had a custom engagement ring and they did an amazing job. We got our wedding bands there too and they have a great selection and are happy to create new things to fit your style as well. Price wise they had very competitive reasonable prices, and worth every penny.
  • laura
    Laura Sent on 07/15/2016
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    Quest was great at helping my fiance choose the perfect engagement ring at the right quality, style, and budget. They were super quick at sizing the ring when I came in, and then were helpful again when we picked out the wedding band. They also offer the option that you get a discount if you refer a friend who purchases through their shop. Was very pleased with the whole process and am in love with my ring.
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