Pure English Couture Bridal Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
86 Reviews
96% recommend it
Awards
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Angie Sent on 06/22/2008I had the most incredible dress ever!! It was a couture gown from England which is what this shop only sells and the fabrics are out of this world. I came across the shop out of the blue while shopping for a dress for my Mom and fell in love with this bridal shop. The service was absolutely incredible. They were honest, did not charge me for extra costs that came up, very flexible, and SOOO friendly. I would recommend this store to anyone looking for a wedding gown or attire for the wedding party! -
User2295357 Sent on 09/01/2015Made my appt and Elaine emailed me to brainstorm ideas on pinterest. Go for the Hayley Paige gowns, but stay for the amazing service! I'll be going back for their trunk show in October -
User2312167 Sent on 09/12/2015I bought my wedding dress at Pure English earlier this year. The girls were so helpful in helping me to narrow down my choices. I loved their professional and personal input. I ordered my dress. It came in last month and I had my first "try on" - it was as beautiful as I remember. I found a few accessories to go with it and ordered them. I'll go back for my final fitting right before my wedding. -
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Monica Sent on 04/05/2015I went to four different dress stores in search of the perfect wedding dress (I like to be thorough). Pure English was by far the best of the bunch. Kate was amazing- she made me feel very comfortable (important for someone who is seeing you half naked!) and was very good at helping me figure out what I wanted and what I did not want in a dress. Pure English has the best selection of dresses that I've seen- I was able to try on way more dresses there than anywhere else. Most of the other stores had one or two dresses that I kind of liked after I had tried them on- there were four dresses at Pure English that I could have easily seen myself getting married in. It was difficult to narrow down!
The prices at Pure English do seem slightly higher than some other stores, but they do carry a range of prices and the gowns seem to be of a higher quality than elsewhere. Plus, the overall experience was the best I had at any of the shops I went to.
One of the things that we were initially really concerned about was getting my dress in and altered before my wedding in October. 6 months is kind of a short time frame, wedding-wise, and a different shop said that while they could get the dress in time, there was no way that they would have time to alter it in-house and I would just have to hope that an alterations person in the area would have time to do it (which was a really worrying prospect). Pure English, however, has assured us that they will be able to do the alterations in house with no problem. As Kate said, that's what they're there for- to help me get my dress and be ready for my wedding day.
I would absolutely recommend this store to anyone else (and Kate as well- I'm sure the other people who work there are fantastic, but she's the one I worked with and I really liked her)! -
User2025734 Sent on 01/28/2015I had fallen in love with a specific Hayley Paige dress, and when researching retailers in my area only two came up, Pure English and Nordstrom. Going through the website, I saw that Pure English was having a Hayley trunk show so I immediately called and book an appointment the weekend of. Heather and the rest of the girls were sweet and amazing. This upscale boutique definitely gives a bride-to-be that experience you see on tv. Champagne is even provided. I ordered my dress that day, got my trunk show discount, and picked it up six months later. I didn't use their seamstress for alterations as I live three hours away. But it was worth the drive. It may seem pricey, so I recommend to take advantage of their trunk shows. -
User1674453 Sent on 06/23/2014their dresses are beautiful - I highly suggest looking at dresses during a trunk show!
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User1291005 Sent on 08/17/2013I had my appointment with Ariel and she's super awesome! After a string of bad appointments (mainly Betsy Robinson Bridal in MD) it was relieving to be treated with kindness, professionalism, and by knowledgeable staff. I haven't quite found my dress yet (needed mom there) but when I'm ready to start looking again I'm definitely coming back here to get my dress :) -
User1442380 Sent on 11/18/2013I had a GREAT experience dress shopping with Helen. She was amazing! The customer service and overall experience was the best part about shopping at Pure English. Getting a cup of tea when mom my and I arrived just put us at ease. I had looked at bridal salons all over Richmond but could not find a dress I liked. She really listened to what my style and the first dress she pulled was the dress I bought. I am so happy with my experience and would recommend it to anyone in the future! THANK YOU Pure English! -
User1847490 Sent on 10/06/2014I loved working with Pure English! The employees there were all very professional and very nice. By the time I went to Pure English, I was pretty sure which dress I wanted. They were very patient with me as I tried on a few from the same designer and then landed on the one I walked in there wanted. An added bonus - the dress was more affordable there then at another shop I had tried it on at. I loved this boutique, and the value was an added bonus!
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User1260663 Sent on 07/28/2013Pure English was the first place I tried on dresses and I could not be happier with my experience. My consultant, Mia, was so attentive and really grasped what style I was looking for. She pulled a great variety of beautiful dresses and actually pulled the dress I ended up purchasing. The whole staff is so kind and I'm looking forward to coming back for my bridesmaid dresses and fittings. I would definitely recommend Pure English!
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User2025537 Sent on 01/28/2015This boutique is a small high end boutique that would be the place to go if you are looking for a very one on one and personal experience. I went in thinking that I was going to purchase a ballgown, but my consultant had me try on several different shapes and styles of dresses and I am so glad she did that because it made me realize that is exactly what I wanted!
Thanks Pure English! -
User1692590 Sent on 07/02/2014Everyone at this store was so helpful, warm, and inviting. They even ordered a dress for me they didn't have, and I was able to buy it through them. They make every effort to work with you to ensure everything is exactly how you want it. They also have a huge selection of gorgeous dresses. I had numerous bad experiences at other bridal stores in the area with staff being rude, snobby, or disinterested, but not here! They were all wonderful!
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User1248762 Sent on 07/19/2013Pure English is the best of the best. The selection of bridal gowns are unmatched. They also carry beautiful accessories and bridesmaids dresses. My experience with Pure English has been amazing. The staff is helpful, honest, and excited for you and your day! They treat each bride as if she is the only one in the shop during your appointment. I highly recommend Pure English Couture Bridal.
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