Graduate Providence/Providence Biltmore Reviews
Graduate Providence/Providence Biltmore
Providence, RIReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Featured
Alison M. Sent on 06/25/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue for a beautiful day!
We got married in June 2024 at the Graduate and it was truly spectacular! We had our ceremony outside on the third floor terrace and our reception inside in the 17th floor ballroom. Our guests loved that everything was in one place: the ceremony, the reception, and many stayed at the hotel as well!
The venue itself is just so beautiful and unique! And because of its grandeur, my husband and I were able to save a bit on decor since the ballroom really is a work of art itself and the views of the cityscape are unbeatable! And while the third floor terrace is susceptible to noise from the streets and city, it was still so nice to have an outdoor space to enjoy the ceremony and the temperature for our 5pm ceremony could not have been more lovely!
Now, onto the food! The food at The Graduate is absolutely delicious. I had so many guests come up to us throughout the evening and even after the wedding to share how great the food was. They also present the food in such a lovely way: the butter for the bread was shaped as flowers, the dinnerware is elegant. the servers are very attentive, and the best part is the flaming flambé presentation. Our DJ played a fun song and dimmed the lights while the staff performed/presented the flambé! It really was such a special moment and got the whole room excited again!
After the courses ended for the evening, our guests hit the dance floor which is HUGE! My husband is Greek and so finding a floor big enough for the group Greek dances was very important to us during our venue search and boy, did The Graduate deliver.
And finally, Elise and her team are incredible! From our very first tour and on, she was a professional to a T. She was upfront and honest about the pricing model which my husband and I really appreciated after touring so many other places with hidden fees. Her team was on top of everything for us: reminding us of upcoming payments, helping us change our payment methods, coordinating with us on the room block, and answering my many many questions as the date got closer. One of the great things about working with Elise is her tenure at the venue and her reputation in the RI wedding community. She knows everything about the space and everyone knows her! Our vendors all had such wonderful things to say about her which I think speaks volumes about how easy it is for the vendors to work with The Graduate as well.
My day of coordinator was Lauren! We met the week before our wedding in our final meeting with Elise where we went over details and logistics for the wedding day! Her and Elise did such a great job of making my vision come to life the day of with the guest book table, our generations of love table, etc. When I saw the space and the set up for the first time, I was truly blown away. But their professionalism didn’t end there, Lauren went above and beyond and even helped me to bustle my dress when my mom and MOH were struggling! She made me feel so special all day and really made the day run so smoothly, taking care of all the behind the scenes work without me even noticing.
I cannot thank the staff at The Graduate enough for making my wedding day truly the best day!! Everyone had such a blast and it genuinely is a day to remember forever. I cannot recommend this venue enough!!We got married in June 2024 at the Graduate and it was truly spectacular! We had our ceremony outside on the third floor terrace and our reception inside in the 17th floor ballroom. Our guests loved that everything was in one place: the ceremony, the reception, and many stayed at the hotel as well!
The venue itself is just so beautiful and unique! And because of its grandeur, my husband and I were able to save a bit on decor since the ballroom really is a work of art itself and the views of the cityscape are unbeatable! And while the third floor terrace is susceptible to noise from the streets and city, it was still so nice to have an outdoor space to enjoy the ceremony and the temperature for our 5pm ceremony could not have been more lovely!
Now, onto the food! The food at The Graduate is absolutely delicious. I had so many guests come up to us throughout the evening and even after the wedding to share how great the food was. They also present the food in such a lovely way: the butter for the bread was shaped as flowers, the dinnerware is elegant. the servers are very attentive, and the best part is the flaming flambé presentation. Our DJ played a fun song and dimmed the lights while the staff performed/presented the flambé! It really was such a special moment and got the whole room excited again!
After the courses ended for the evening, our guests hit the dance floor which is HUGE! My husband is Greek and so finding a floor big enough for the group Greek dances was very important to us during our venue search and boy, did The Graduate deliver.
And finally, Elise and her team are incredible! From our very first tour and on, she was a professional to a T. She was upfront and honest about the pricing model which my husband and I really appreciated after touring so many other places with hidden fees. Her team was on top of everything for us: reminding us of upcoming payments, helping us change our payment methods, coordinating with us on the room block, and answering my many many questions as the date got closer. One of the great things about working with Elise is her tenure at the venue and her reputation in the RI wedding community. She knows everything about the space and everyone knows her! Our vendors all had such wonderful things to say about her which I think speaks volumes about how easy it is for the vendors to work with The Graduate as well.
My day of coordinator was Lauren! We met the week before our wedding in our final meeting with Elise where we went over details and logistics for the wedding day! Her and Elise did such a great job of making my vision come to life the day of with the guest book table, our generations of love table, etc. When I saw the space and the set up for the first time, I was truly blown away. But their professionalism didn’t end there, Lauren went above and beyond and even helped me to bustle my dress when my mom and MOH were struggling! She made me feel so special all day and really made the day run so smoothly, taking care of all the behind the scenes work without me even noticing.
I cannot thank the staff at The Graduate enough for making my wedding day truly the best day!! Everyone had such a blast and it genuinely is a day to remember forever. I cannot recommend this venue enough!!-
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+5 photos
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Quality of service
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Katie G. Sent on 08/18/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nothing but great things to say about my wedding at the Graduate
I held my wedding this summer in the Biltmore room with roughly 200 guests, most being out of towners and I have nothing but great things to see about Elise and team! They were always extremely responsive and flexible. Along with how seamless the day was for all of my out of town guests given everything was done onsite. Even the booking team was a huge help in ensuring we could have families and bridesmaids on the same floors.I held my wedding this summer in the Biltmore room with roughly 200 guests, most being out of towners and I have nothing but great things to see about Elise and team! They were always extremely responsive and flexible. Along with how seamless the day was for all of my out of town guests given everything was done onsite. Even the booking team was a huge help in ensuring we could have families and bridesmaids on the same floors. -
Quality of service
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Chace H. Sent on 07/18/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible location!
Views from the ballroom were great. Definitely a very special location for a wedding.Views from the ballroom were great. Definitely a very special location for a wedding. -
Quality of service
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Samantha Sent on 05/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best night of our lives
Working with Elise made wedding planning less stressful! Every single space of our venue was perfect. What we loved most was how different this venue is from most. Guests could not stop talking about the venue, food and history of the hotel. We were so fortunate to have perfect weather to have our ceremony on the terrace. We truly took advantage of the entire hotel. The groomsmen got ready in the boardroom, we did our first look in the summit rooms, cocktail hour on the balcony, reception in one of the ballrooms and even booked Reiners for the after party. So glad we snuck outside for pictures too.
Everyone at the Graduate was a pleasure to work with and extremely responsive. If you’re thinking about the Graduate as your venue, book now!Working with Elise made wedding planning less stressful! Every single space of our venue was perfect. What we loved most was how different this venue is from most. Guests could not stop talking about the venue, food and history of the hotel. We were so fortunate to have perfect weather to have our ceremony on the terrace. We truly took advantage of the entire hotel. The groomsmen got ready in the boardroom, we did our first look in the summit rooms, cocktail hour on the balcony, reception in one of the ballrooms and even booked Reiners for the after party. So glad we snuck outside for pictures too.
Everyone at the Graduate was a pleasure to work with and extremely responsive. If you’re thinking about the Graduate as your venue, book now!-
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+4 photos
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Quality of service
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Barbara W. Sent on 05/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional, Outstanding, Amazing!
Elise, Mackenzie, Michael & their entire Team went above and beyond from the moment we met them when looking for at Graduate to the last min. of the reception. Their service, professionalism and attention to detail in every aspect of this event was superb! We can't provide enough accolades to describe how truly wonderful our experience was. Thank you all for giving our Daughter the wedding of her dreams. For this once in a life time experience we definitely made the right choice-Hats off to The Graduate-Providence!Elise, Mackenzie, Michael & their entire Team went above and beyond from the moment we met them when looking for at Graduate to the last min. of the reception. Their service, professionalism and attention to detail in every aspect of this event was superb! We can't provide enough accolades to describe how truly wonderful our experience was. Thank you all for giving our Daughter the wedding of her dreams. For this once in a life time experience we definitely made the right choice-Hats off to The Graduate-Providence! -
Quality of service
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Brittany Sent on 05/15/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best wedding weekend ever!
We highly recomend having your wedding here. We had such a great experience working with Elise and Michael. They made our day so special. We had the best weekend of our life. The rehearsal dinner the night before and the day of the wedding were perfect and everything ran smoothly! We had so much fun at our wedding. Our guests are still calling and texting us saying how much they enjoyed the wedding and the food. Everyone's meals were excellent.We highly recomend having your wedding here. We had such a great experience working with Elise and Michael. They made our day so special. We had the best weekend of our life. The rehearsal dinner the night before and the day of the wedding were perfect and everything ran smoothly! We had so much fun at our wedding. Our guests are still calling and texting us saying how much they enjoyed the wedding and the food. Everyone's meals were excellent. -
Quality of service
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Jenna Sent on 01/04/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Graduate Providence
The Graduate Providence was the most amazing wedding venue! From the staff, food, accommodations, and overall experience, my husband and I could not be happier we chose them for our wedding day. Throughout the planning process, our wedding coordinator was always available and responsive and wanted the absolute best for our day. Especially on our wedding day, she was there making sure everything went smoothly and perfectly. I could not recommend the Graduate Providence enough! We are so grateful.The Graduate Providence was the most amazing wedding venue! From the staff, food, accommodations, and overall experience, my husband and I could not be happier we chose them for our wedding day. Throughout the planning process, our wedding coordinator was always available and responsive and wanted the absolute best for our day. Especially on our wedding day, she was there making sure everything went smoothly and perfectly. I could not recommend the Graduate Providence enough! We are so grateful. -
Quality of service
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Julie B. Sent on 12/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Winter wedding
We had the most beautiful, romantic, well-organized wedding at The Graduate. Everything was timed beautifully to maximize dancing. There was never a wait at the bar (even with 200+ guests). Food was fantastic- especially the desert they provide. Highly recommend!!!We had the most beautiful, romantic, well-organized wedding at The Graduate. Everything was timed beautifully to maximize dancing. There was never a wait at the bar (even with 200+ guests). Food was fantastic- especially the desert they provide. Highly recommend!!!-
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+5 photos
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Quality of service
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Eydie Sent on 11/26/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect from start to finish
Our experience was fantastic and above all expectations - from the moment we stepped into the hotel (in 2021!) until we left the morning after the wedding. The venue is beautiful, the service is impeccable, and the quality is excellent. We had a large ballroom wedding, a welcome reception, a breakfast, almost 100 hotel rooms, and used many additional hotel services while there. Everyone we encountered was top-notch. All this was under the general supervision of Elise whose expertise, responsiveness, and general demeanor allowed things to go as smoothly as possible - and made for a truly wonderful experience from start to finish!Our experience was fantastic and above all expectations - from the moment we stepped into the hotel (in 2021!) until we left the morning after the wedding. The venue is beautiful, the service is impeccable, and the quality is excellent. We had a large ballroom wedding, a welcome reception, a breakfast, almost 100 hotel rooms, and used many additional hotel services while there. Everyone we encountered was top-notch. All this was under the general supervision of Elise whose expertise, responsiveness, and general demeanor allowed things to go as smoothly as possible - and made for a truly wonderful experience from start to finish! -
Quality of service
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Lois Sent on 09/26/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfection!
The Graduate was the perfect location for Mary and Danny’s wedding! From the first meeting, the staff was professional, well versed, and accommodating! The venue was immaculate, well maintained! The food was delicious from the cocktail hour to the night cap of cookies and milk! Everything we asked for was done, leaving us time to enjoy ourselves and not managing any details! Even the breakfast the next morning was on time, beautifully set up with the flowers repurposed, and pleasantly served! 10 stars to Elise and her team!The Graduate was the perfect location for Mary and Danny’s wedding! From the first meeting, the staff was professional, well versed, and accommodating! The venue was immaculate, well maintained! The food was delicious from the cocktail hour to the night cap of cookies and milk! Everything we asked for was done, leaving us time to enjoy ourselves and not managing any details! Even the breakfast the next morning was on time, beautifully set up with the flowers repurposed, and pleasantly served! 10 stars to Elise and her team! -
Quality of service
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Krysta F. Sent on 10/02/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Dream Wedding
We saw the Graduate and immediatley knew it was where we wanted to get married. It was everything we ever dreamed of! The venue is so beautiful and the staff is so attentive and makes you feel so special! I wish we could do it all over again!We saw the Graduate and immediatley knew it was where we wanted to get married. It was everything we ever dreamed of! The venue is so beautiful and the staff is so attentive and makes you feel so special! I wish we could do it all over again! -
Quality of service
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Carolyn T. Sent on 10/20/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Responsive and seamless
Elise at the Graduate Providence was easily the most responsive and flexible wedding coordinator out of the dozens of venues/reps I had contacted up and down the East Coast. They also have the most transparent pricing of anyone I had reached out to -- a huge plus! She accommodated all types of dietary needs and last-minute changes without batting an eye. An absolute consummate professional. Everything went off without a hitch and our guests loved the service and atmosphere of the hotel. Each space (ceremony, reception, and brunch) was unique and inviting and perfect for the weekend's events. The staff were awesome. Would do it again in a heartbeat.Elise at the Graduate Providence was easily the most responsive and flexible wedding coordinator out of the dozens of venues/reps I had contacted up and down the East Coast. They also have the most transparent pricing of anyone I had reached out to -- a huge plus! She accommodated all types of dietary needs and last-minute changes without batting an eye. An absolute consummate professional. Everything went off without a hitch and our guests loved the service and atmosphere of the hotel. Each space (ceremony, reception, and brunch) was unique and inviting and perfect for the weekend's events. The staff were awesome. Would do it again in a heartbeat. -
Quality of service
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Sara Sent on 08/04/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent ceremony and reception
My guests had the best experience. All the details were executed nicely.My guests had the best experience. All the details were executed nicely.-
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+5 photos
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Quality of service
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Kelsey S. Sent on 05/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10 out of 10!!!!!
Absolutely amazing! Elise and the team at the Biltmore were incredible! I wish I could work with them all over again! Only place I would ever consider having my wedding!Absolutely amazing! Elise and the team at the Biltmore were incredible! I wish I could work with them all over again! Only place I would ever consider having my wedding! -
Quality of service
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Emily Sent on 04/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing would be an understatement!!
From the moment we started wedding planning the whole process was easy, professional, and to say the least outstanding! From that day forward to the day after our wedding day, the flow went smoothly and we did not notice one hiccup (if there even was any).
In addition to our experience, our guests had not one bad thing to say about the hotel and the wedding. From the service, the food, and the environment, they were all so wonderful.
The Graduate staff made our wedding day in April of 2023 the best day of our lives and we again couldn't thank them enough.From the moment we started wedding planning the whole process was easy, professional, and to say the least outstanding! From that day forward to the day after our wedding day, the flow went smoothly and we did not notice one hiccup (if there even was any).
In addition to our experience, our guests had not one bad thing to say about the hotel and the wedding. From the service, the food, and the environment, they were all so wonderful.
The Graduate staff made our wedding day in April of 2023 the best day of our lives and we again couldn't thank them enough. -
Quality of service
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Diana M. Sent on 12/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A perfect day
Elise and the entire staff at The Graduate helped make our daughter and son in laws wedding magical! The attention to detail was second to none! The service, quality of food, accommodations and every person we met along the way was amazing! Thank you to all!!! Each and every one of our guests shared positive comments with us and still are!!!Elise and the entire staff at The Graduate helped make our daughter and son in laws wedding magical! The attention to detail was second to none! The service, quality of food, accommodations and every person we met along the way was amazing! Thank you to all!!! Each and every one of our guests shared positive comments with us and still are!!! -
Quality of service
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Katie P. Sent on 10/06/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Elegance
If you love classy elegance, then this is the venue for you. Elise is with you every step of the way and was so helpful to my husband and I while we planned our special day. The rooms are immaculate and the architecture of the building make pictures exquisite. We are so grateful to everyone for making our day so beautiful! We can’t wait to return to the hotel again soon!If you love classy elegance, then this is the venue for you. Elise is with you every step of the way and was so helpful to my husband and I while we planned our special day. The rooms are immaculate and the architecture of the building make pictures exquisite. We are so grateful to everyone for making our day so beautiful! We can’t wait to return to the hotel again soon! -
Quality of service
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Kippy S. Sent on 11/29/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top Notch Venue and Staff
From the get go, Elise, at The Graduate was amazing. She was with us every step of the way. Her recommendations for the vendors we used were excellent. She was always available to meet or have conference call.From the get go, Elise, at The Graduate was amazing. She was with us every step of the way. Her recommendations for the vendors we used were excellent. She was always available to meet or have conference call. -
Quality of service
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Barb R. Sent on 10/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Graduate Hotel
The Graduate was a perfect spot to host our daughter’s wedding. Elise and her team were amazing to work with and very accommodating. They offered suggestions for helping the night to run smoothly, all the vendors they suggested were great, and helped us with timelines leading up to the wedding. The food was amazing and the wedding was more than we could ever have imagined. It was truly magical!The Graduate was a perfect spot to host our daughter’s wedding. Elise and her team were amazing to work with and very accommodating. They offered suggestions for helping the night to run smoothly, all the vendors they suggested were great, and helped us with timelines leading up to the wedding. The food was amazing and the wedding was more than we could ever have imagined. It was truly magical! -
Quality of service
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Jane Sent on 07/26/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professionals from start to finish
Our experience with providence Graduate was phenomenal. Elise Shatraw and her staff were a complete pleasure to work with. I never doubted their ability to make my daughter’s wedding reception a complete success. The food was delicious and presented beautifully. We are so happy that we chose this beautiful venue for this special day.Our experience with providence Graduate was phenomenal. Elise Shatraw and her staff were a complete pleasure to work with. I never doubted their ability to make my daughter’s wedding reception a complete success. The food was delicious and presented beautifully. We are so happy that we chose this beautiful venue for this special day. -
Quality of service
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Lb Sent on 07/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Venue
This was the best wedding venue I ever could have imagined. Everyone, especially our wedding coordinator, Elise was extremely helpful, knowledgeable, nice, easy going, professional— I could go on and on. Loved her. She made sure everything was perfect with such ease. The room was great, the food was great, the service was great, cocktail hour was great, the flambé presentation was great, EVERYTHING was great. They really know what they are doing. We had a 200 person wedding with a big band. Everything was perfect. It was a wonderful venue.This was the best wedding venue I ever could have imagined. Everyone, especially our wedding coordinator, Elise was extremely helpful, knowledgeable, nice, easy going, professional— I could go on and on. Loved her. She made sure everything was perfect with such ease. The room was great, the food was great, the service was great, cocktail hour was great, the flambé presentation was great, EVERYTHING was great. They really know what they are doing. We had a 200 person wedding with a big band. Everything was perfect. It was a wonderful venue. -
Quality of service
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Sheena Sent on 06/06/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding ceremony and reception
I highly recommend The Graduate!! The service was impeccable!! Elise is the best in the business and was a pleasure to work with!! The staff was very responsive, helpful, professional and pleasant!! The food was outstanding!!! Absolutely beautiful and stunning venue!!I highly recommend The Graduate!! The service was impeccable!! Elise is the best in the business and was a pleasure to work with!! The staff was very responsive, helpful, professional and pleasant!! The food was outstanding!!! Absolutely beautiful and stunning venue!! -
Quality of service
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Kennedy Sent on 06/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Dream Come True!
My husband and I met at the Ice Rink directly across from Graduate Providence and as we’d skate many nights, we’d glare up at the 17th ballroom with the lights flashing. When we got engaged in 2018, we knew there was no other place we were having our wedding reception than the building we’d over timelessly stare at and dream of dancing in the grand ballroom, Graduate Providence. Our wedding was the fairytale we always dreamed and dancing in the grand ballroom was a truly a dream come true! Working with Elise, made the planning process so easy & smooth as she is so experienced, patient with stressed out brides (like me) and so prompt in her responses. Everything about having our wedding reception at Graduate Providence was PERFECT!My husband and I met at the Ice Rink directly across from Graduate Providence and as we’d skate many nights, we’d glare up at the 17th ballroom with the lights flashing. When we got engaged in 2018, we knew there was no other place we were having our wedding reception than the building we’d over timelessly stare at and dream of dancing in the grand ballroom, Graduate Providence. Our wedding was the fairytale we always dreamed and dancing in the grand ballroom was a truly a dream come true! Working with Elise, made the planning process so easy & smooth as she is so experienced, patient with stressed out brides (like me) and so prompt in her responses. Everything about having our wedding reception at Graduate Providence was PERFECT! -
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Marissa D. Sent on 06/12/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A dream wedding day thanks to the Graduate / Biltmore
We couldn't have been happier with with our wedding day at The Graduate - it truly was perfectly executed, under the direction of the amazing ELISE! As a bride I was not in the least bit nervous on my wedding day because I was so confident in the service and personalization provided to us in the weeks leading up to our wedding. Elise truly listens to the couple and documents all of the details. She and the staff were truly a pleasure to work with, making our day seamless, classy and elegant. The food was incredible, our guests are still raving about their meals and the cocktail hour display. Thank you for giving us the gift of beautiful memories will will look back on for the rest of our lives!We couldn't have been happier with with our wedding day at The Graduate - it truly was perfectly executed, under the direction of the amazing ELISE! As a bride I was not in the least bit nervous on my wedding day because I was so confident in the service and personalization provided to us in the weeks leading up to our wedding. Elise truly listens to the couple and documents all of the details. She and the staff were truly a pleasure to work with, making our day seamless, classy and elegant. The food was incredible, our guests are still raving about their meals and the cocktail hour display. Thank you for giving us the gift of beautiful memories will will look back on for the rest of our lives! -
Quality of service
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Emiko Sent on 05/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Historic Venue with Excellent Service!
As soon as we stepped into the lobby of the Graduate, we knew this was where we had to have our wedding weekend. We toured the smaller ballroom first and then the larger one on the 17th floor. Both are beautiful but the 17th floor ballroom is absolutely stunning. We wanted an elegant and classy ballroom and this was perfect. The location of the venue and its offerings made the weekend flow so easily - getting ready in the gorgeous suite with terrace access (it's even complimentary the night of the wedding!) days before and the morning of with my family and bridal party, first looks on the terrace, in the lobby and on the 2nd floor, ceremony at Cathedral of Saints Peter and Paul just down the road, cocktail hour on 17th floor with live pianist, flowed right into the reception in the ballroom, after party at Reiners with open bar, late night food, and reserved virtual golf bays, and then finally, the morning after brunch for all guests on the 18th floor. The whole weekend logistically was a dream and we had a lot of guests stay at the hotel as well. Elise, Sarah and their team, went above and beyond. They were true professionals and listened to every detail and request I had. They encouraged us to do what we wanted, not what was just standard. Definitely do the flambe dessert, guests had never seen that before!! They allowed us to bring components of the centerpieces, followed all the directions on set up and made sure our vision really came to life. Even during our menu tasting, we had execellent service from the staff. David has been working there for over 20 years and we loved him so much, we requested he be at our sweetheart table and taking care of us. There he was on our day, handing us champagne and hors d'oeuvres while we snuck into the ballroom early during cocktail hour to bustle my dress and take more pictures. Overall, it was the best weekend, with an unforgettable venue and service. Guests could not say enough good things about the cool rooms, design of the lobby and beauty of the ballroom - everyone was truly in awe when they walked into every room. We couldn't imagine getting married anywhere else and we thank Elise and her team for being there every step of the way.As soon as we stepped into the lobby of the Graduate, we knew this was where we had to have our wedding weekend. We toured the smaller ballroom first and then the larger one on the 17th floor. Both are beautiful but the 17th floor ballroom is absolutely stunning. We wanted an elegant and classy ballroom and this was perfect. The location of the venue and its offerings made the weekend flow so easily - getting ready in the gorgeous suite with terrace access (it's even complimentary the night of the wedding!) days before and the morning of with my family and bridal party, first looks on the terrace, in the lobby and on the 2nd floor, ceremony at Cathedral of Saints Peter and Paul just down the road, cocktail hour on 17th floor with live pianist, flowed right into the reception in the ballroom, after party at Reiners with open bar, late night food, and reserved virtual golf bays, and then finally, the morning after brunch for all guests on the 18th floor. The whole weekend logistically was a dream and we had a lot of guests stay at the hotel as well. Elise, Sarah and their team, went above and beyond. They were true professionals and listened to every detail and request I had. They encouraged us to do what we wanted, not what was just standard. Definitely do the flambe dessert, guests had never seen that before!! They allowed us to bring components of the centerpieces, followed all the directions on set up and made sure our vision really came to life. Even during our menu tasting, we had execellent service from the staff. David has been working there for over 20 years and we loved him so much, we requested he be at our sweetheart table and taking care of us. There he was on our day, handing us champagne and hors d'oeuvres while we snuck into the ballroom early during cocktail hour to bustle my dress and take more pictures. Overall, it was the best weekend, with an unforgettable venue and service. Guests could not say enough good things about the cool rooms, design of the lobby and beauty of the ballroom - everyone was truly in awe when they walked into every room. We couldn't imagine getting married anywhere else and we thank Elise and her team for being there every step of the way.-
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+4 photos
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Quality of service
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