We used PPR for our linen rentals for our Asheville wedding. Everything turned out beautiful and was so smooth. So easy to work with, would definitely recommend!
Molly Sent on 10/09/2023
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Best vendor for all your wedding needs!
Great vendor, extremely quick and helpful communication! Would absolutely use them again. Allisa at the Asheville location was so fabulous to work with, so patient, thorough and everything was perfect!
Julia Sent on 11/29/2021
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Wonderful selection and service!
Professional Party Rentals is amazing! They had everything we needed and were so flexible up to the few days before the wedding when we had some count changes and additional items. They are very responsive, have a great selection of items, and everything looked just as it did in the pictures when it arrived in person. The delivery team arrived on time and was efficient at unloading/loading. Very happy with their services and items!!
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Maureen Sent on 07/02/2021
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Very good, professional and caring, rental company
We used Professional Party Rentals for a Willow Falls Events wedding of our daughter and her fiancé in June 2021. This is a very professional, thoughtful company; you are in good hands with them! They even offering us an upgrade to the tent we had ordered. Easy to work with, good communicators, very good line of rental products, on time, considerate, and professional!
Ansley Sent on 12/08/2020
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Fantastic!
I love that they are so friendly and accommodating! We had to move the delivery day up a little sooner and they were so easy to work with! The mainline connects you to the main office. But contingent on where the location of your wedding is, you you may be referred to a different office. That would be the only thing I would think that they could improve on!
Marissa Sent on 09/21/2020
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Great experience!
Loved working with PPR! They had so many amazing rentals to pick from, including a super cute wine barrel as a cake stand! They were reasonably priced and did a great job following up throughout the planning process.
Sarah Sent on 11/19/2019
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They had exactly what we wanted!
Loved working for PPR in Cashiers! Shelby was awesome! We visited they’re showroom before placing our order to put together place settings, and Shelby knew exactly our style! The X back chairs were also perfect for our special day! Couldn’t have been more beautiful, thanks to them!
Caroline Sent on 11/11/2019
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Made our day stress-free!
Professional Party Rentals helped us TREMENDOUSLY, and made our day completely stress-free with on-time delivery and set-up... all done to perfection. Thank you so much!
Julia Sent on 06/05/2019
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Very Satisfied!
While my wedding coordinator and venue communicated directly with Professional Party Rentals and took care of all delivery details, my family and I were extremely satisfied with the quality of linens and glassware. Their blue goblets and beaded chargers made my tables look STUNNING! So happy to have had them as a preferred vendor!
Aa2B7Cf7F51E8E6Fe7D016F4E3E9645E29Ae7F90 Sent on 10/18/2018
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So good!!!
I used their Cashiers location and they were THE BEST. Shelby was so helpful beyond belief. Thanks guys!!!
Cathy Sent on 06/17/2018
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Jim was soooo helpful in planning out what I needed for my outdoor wedding. I was so nervous about weather and our guest size, but planning for the worst case scenario really helped me feel at ease. Then, closer to our day, Jim worked with me to update and tweak the plan to be exactly what we needed, and it was absolutely beautiful! Tent liner was gorgeous - I highly recommend that if you are getting a tent. The dance floor and lighting was also perfect for dancing under the stars (we didn't skimp on lighting, and I'm so glad! worth every penny). The guys who delivered and set everything up were fantastic - so helpful and sweet, and fast. I had talked early on with another rental company, but changed to PPR, and I'm so glad I did. They have the inventory to make your vision a reality (very important, as some others will just subcontract with other companies for items), and are incredibly professional folks. Some of our guests even said it was the most beautiful wedding they had even been to.
Jonsie Sent on 12/11/2017
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Jason was a pleasure to work with, very knowledgeable, flexible, and responsive. I appreciated his patience as we navigated changing weather conditions. The tents and lighting we rented for my wedding were installed on time and in great condition.
Stephanie Sent on 07/01/2017
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Working with the staff at Professional Party Rental was a breeze for our destination wedding in Asheville, NC. They are very responsive, accommodating, and go out of their way to make sure their clients are happy. They gave us a very reasonable quote and were the only company willing to deliver within the strict time window provided by our site vendor. The furniture looked great at our ceremony and staff were punctual and professional on the day of the wedding.
Meghan Sent on 05/15/2017
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Tracey at PPR made the process of renting chairs and linens for our wedding a breeze. Truly easy quote/invoice process and they were so incredibly professional and timely. I didn’t have to worry at all about the service or products I was provided.
Ashley Sent on 02/15/2017
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I love PPR. As an event planner I have used them several times for other events and knew that we would use them for our wedding too. I have always worked with Tracie and she has always been so helpful and she really knew how to accomplish the look we were going for at our wedding. She spent time with us looking at different fabrics for the tables/napkins and once we decided she let us take samples with us so we could reference them in the rest of the planning/decor process. Their team is always professional, on time, and sets everything and breaks down. I highly recommend them!
Courtney Sent on 10/10/2016
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Janice was great to work with! We did a lot of changing to our invoice and she was great about getting back to us in a timely manner! They have a huge selection with just about anything you need! There was a mix up with something the week of the wedding - the warehouse sent the wrong size and their truck delivered it to our house that same night! They went above and beyond to make it right!
Katie Sent on 05/16/2016
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PPR (Jason and team at the Cashiers location) was absolutely incredible to work with when planning our Cashier wedding. We greatly appreciated his expertise and willingness to open the PPR showroom so that we could select our tables, chairs, linens, dinnerware, etc in person, and he even offered to transfer inventory from the PPR Greenville location to meet our needs. Every item was of excellent quality, from the tent to the ceremony benches, and the team's wedding day set up, management (of sound equipment), and take down was absolutely seamless. PPR had all of the items we wanted and excellent customer service, and our wedding went more smoothly and turned out more beautiful than expected. Thank you PPR!
Meredith Sent on 05/09/2016
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PPR was very easy to work with, and my representative, Janice, was very good at replying quickly to requests and staying in contact with me up until the event. We rented garden chairs and the farmhouse benches and both looked fabulous at our ceremony and reception and were delivered on time. There was one snafu during pickup, but they fixed their mistake and were very apologetic. No harm, no foul. Thanks again PPR!
Kelly Sent on 03/09/2016
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Jason was wonderful to work with for our wedding rentals. He helped us pick out the farm tables, chairs, an Arbor for the ceremony and extra serving platters for our family-style dinner. The pricing was fair and the quality was superb. They truly helped bring our garden-style themed wedding come to reality.
Allie Sent on 02/05/2016
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We could not be more pleased with how beautiful our tent, lights, chandeliers, dance floor, linens, etc. looked!! Jim at PPR did an outstanding job helping us! With his expertise and knowledge, we were able to execute the vision we had for our wedding. He was incredibly accommodating as well.
Allie Holroyd Lanier
Tierra Sent on 09/29/2015
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We are so thrilled with this team. They were friendly and accommodating from day one. After reading rave reviews, we reached out to them to set up a meeting and Jason was so kind and welcoming. He let us customize certain aspects to make everything perfect. They worked with our budget and timeline, without any hesitation or attitude! They were always kind through emails and phone conversations and efficient in every way. We are so happy we choose this team. We were nervous because there was a chance of rain every day before our (outdoor) wedding and Jason let us wait until the last possible minute before deciding if we needed a tent, I have never worked with anyone so kind and understanding! It was such a relief not to have to worry about the rentals at my wedding. I knew we picked the right team and could relax all evening knowing everything was taken care of. THANK YOU PPR, you made our wedding day better than our dreams!
User2319786 Sent on 09/16/2015
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Professional Party Rentals has a huge selection of wedding and reception items. The staff was extremely helpful in choosing tables, chairs linens.
Karla Sent on 06/09/2015
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They went above and beyond to meet my needs. Definitely would use them again!
Rebecca Sent on 05/09/2015
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Professional Party Rentals did an outstanding job. Jason was so friendly and easy to work with. They were flexible and made changes right up until the wedding day. Everything was perfect. Their recommendations for décor were spot on. I would definitely recommend their services again.
User2121763 Sent on 05/06/2015
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PPR was wonderful! Maria was so sweet and was absolutely vital to helping me keep organized! Great job and so easy to work with!
User1938074 Sent on 11/06/2014
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great service! worked alot with Janice, she was so patient and sweet... the staff that delivered, set up and broke down was professional and quick! definitely recommend!
Leah Sent on 10/20/2014
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They have EVERYTHING and the prices are really great. They were super flexible as I changed my order around a few times, never lost patience with me, and were great - the rental is actually for a few days, so they were willing to deliver at one spot and pick up another so I could get double use of a few of my rentals. There honestly wasn't a single thing I could even *think* of wanting that they didn't have.
Ella Sent on 07/24/2014
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PPR--specifically Marlene was fantastic to work with! For our reception we rented table cloths, easels (for bridal portraits) and chivari chairs to complete our desired look. And for the day-after brunch at my parents house, we rented everything from tables and chairs, to linens, plates, glassware, etc.
Marlene made sure that we weren't overlooking any detail, even setting up a table in their store with our choices so that we could get an idea of what our room would look like. Such a delight to work with, everything was on time, and exactly what we discussed/wanted. They dropped off everything at my parents house the Thursday before the wedding, and worked around OUR schedule, and when things were convenient for us, they came by after the brunch was over Sunday afternoon and grabbed everything, insisting on us leaving the dishes dirty, that we did not need to worry about cleaning them. They even knocked down the price because someone else was using our same pieces from our reception the next day-- how often to wedding vendors find extra ways to SAVE you money? So thoughtful and absolutely wonderful to work with!
Great for wedding receptions, or any type of gathering or large party you have in mind!
Nadine Sent on 07/17/2014
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I put off rentals until about a month before my wedding but Professional Party Rentals made it stress free and easy to order!! And even though I changed my order a few times, they were able to accommodate me with no problems and super helpful, they are very reasonably priced too! I won a silent raffle at the wedding show for some $$ towards their products that benefited the Humane Society - they are a good company and are animal lovers too!
Jessica Sent on 05/19/2014
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Tracey Hill was a lifesaver several times throughout the wedding planning process. As having the most unglamorous task in the process, she made it a treat to meet with her. She created the look of our reception with specialty rose linens with LED lights, provided the cake stand, used a new type of chair for our ceremony because we did not like the traditional look, created a fun Bridal Brunch through farm house tables, and even had a tent on standby for our reception that still gave our guests the beautiful views of Hotel Domestique. She is not only an amazing party planner, but one of the most caring and compassionate people I have ever met. I hope we have many more events just so that we can work with her again!
Andrew Sent on 04/28/2014
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Maria and the PPR staff were wonderful! Highly recommended!
User1422425 Sent on 11/05/2013
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They were very helpful, showed up when they said they would, and put up the tents that I rented in a timely manner. I would definitely rent from them again.
Erin Sent on 10/28/2013
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Natalia at Professional Party Rentals knew me when I called, each and every time. I called a couple of times with changes and additions and she was very QUICK to accommodate me and get me taken care of!!!
Mckenzie Sent on 06/21/2013
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Amazing!!! So helpful! They had every color table cloth you can imagine! They are great!
User1199672 Sent on 06/13/2013
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Was able to get exactly what I wanted with quick set up and delivery with very little hassle.
Rachel Sent on 04/02/2013
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Marlene at PPR was great to work with...even with all of the changes I made! Everything was delivered and picked up as planned and was exactly what we asked for!
Kristin Sent on 10/10/2012
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I rented all my chivari chairs for my reception from them as well as our table overlays, sashes and everything we needed for the church. It was all beautiful and great quality, I highly recommend PPR.
Mrs Sent on 07/23/2012
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Professional Party Rentals was incredibly patient when working with me on my wedding rental selections (i.e., table linens, dishes, etc.) and came out to my home and effeciently set up tent.
Jenna Sent on 05/27/2012
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From the sales people (Marlene, Tracy, Jim, etc...) to the gentlemen in the warehouse, PPR is the best rental store in Greenville! My in-laws rented chairs for the rehearsal dinner from another store in the area, and, while only slightly less expensive than PPR, the other store was dirty, cluttered, and ran by an un-enthused woman with a very big attitude. Spend the few extra cents and give yourself the piece of mind that your rentals will be on-time and come from a clean environment with sales people who actually care about making your special day a success.
Asia Sent on 10/26/2011
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PPR provided us with anything and everything we needed for our ceremony and reception; from the tables, chairs, podium, and arch to the dance floor, linens, silverware, and even our gift box! Extremely professional and so easy to work with, Janice helped us every step of the way; answering any questions in a very timely manner and even changing/updating our order to as late as the morning of the wedding! She worked in sync with one of our caterers and our bartender to make sure we had exactly what and how much we needed of all the rental supplies. She really helped make the process of planning a wedding run smoothly and there was no doubt we would be prepared for our big day. Would definitely use PPR again and recommend to others! Thanks!
Kelley Sent on 10/15/2011
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The staff (Marlene) worked hand in hand with our caterer and venue site to make sure that our order was exactly what we needed. She carefully helped us pick out the pieces that we needed to make our event complete. She knew exactly the right amount of items that we needed to accommodate our number of guests. A pleasure to work with her and PPR!
Ashley Sent on 06/28/2011
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PPR is a great place for rentals. They are incredibly flexible and will take care of everything you need. We got our chairs and table toppers for our reception- it was all beautiful. You really can count on PPR to take care of you.
Amber Sent on 06/27/2011
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Professional Party Rental did a great job at helping me make our day so special
Alyssa Sent on 06/21/2011
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Awesome rentals. We used them for our tent rental as well as fabric rentals to decorate around the reception and chairs. They were nothing but helpful. They sent someone to measure the area for our tent to make sure that there would be no problems the day of. We kept in contact throughout the whole process and they were very helpful! I would definitely suggest them to anyone in need of rentals!
Christine Sent on 11/09/2010
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PPR worked very closely with Larkin's in getting everything we needed rented for our wedding and it all looked great! The chairs were quality chairs for the ceremony and reception, our arbor looked great as did everything else we rented from them.
Megan Sent on 08/24/2010
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I loved working with PPR. The employees were very friendly and so helpful and truly professional. We rented linens from them for my Bridal Luncheon as well as for our wedding reception at the Westin Poinsett, downtown Greenville. For both of these events the tables looked awesome and linens were in great condition. We also rented our candelabra for our unity candle as well as the candles which was very convenient. I will definitely go back to PPR anytime I have another event to plan in Greenville and would recommend them to anyone looking for a hassle-free, quality place for event rentals.
Sara Sent on 05/20/2010
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Extremely easy to work with, quailty was excellent, and they worked around all of our needs.
Angela Sent on 01/01/2010
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This company was great they had exactly what we needed for our daughters wedding everything was beautiful. Definately recommend them to anyone.
Heather Sent on 05/18/2009
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Professional Party Rentals was so easy to work with, and helped make our reception venue look spectacular. I would definitely recommend PPR to anyone needing event rentals.
Heather and Donny Bell
Leah Sent on 10/17/2008
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Professional Party Rentals did a great job for my wedding. Everything was beautiful and on time, even though they had to travel a distance to get everything there!!!
Kristen Sent on 08/22/2008
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They were amazing! We ordered chairs, cushions and linens. They called to confirm with us several times. Everything was beautiful, delivered on time and perfect! A breeze to work with a a TON of choices.
Kimberly Sent on 06/25/2008
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Great, everything was right and delivered on time.
Carrie Sent on 05/20/2008
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The people at PPR were a pleasure to work with. They just took care of everything and everything looked amazing.
Amber Sent on 02/27/2008
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I decided to use Professional Party Rentals only 6 weeks before my wedding. My Wedding day was one of the most popular wedding days of all time. They did everything they could to make sure that I had EXACTLY what I wanted & when for my big day!! They also provided the rentals for my Rehearsal dinner!! The Price is pretty average...Overall, Absolutely Wonderful Job...I highly recommend them.
Alicia Sent on 11/06/2007
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They were amazing! My brother-in-law forgot to take the Unity canelabra back after the wedding, and when we took it back after our honeymoon, they just smiled and said it was ok. No late fee or anything. Very understanding!
User1662688 Sent on 06/15/2014
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Really, I don't have anything to complain about here. They were so great, sweet, helpful and returned my phone calls VERY promptly. They provided my chairs. I got the basic black chairs and they were so cheap but very comfy. We picked them up, so I didn't experience their delivery, but I'm sure it was wonderful also.
Megan Sent on 05/03/2010
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Professional Party Rentals was awesome to work with! We searched the area for the best price because we had an outside reception at my parents house for about 300 people and wanted chairs / tables for everyone. Once everything was set up (which they did themselves!..how nice!) we realized we were a few lights short for one of the tents -- they sent someone out with it immediately! They also picked everything up! It was wonderful.
Sharon Sent on 01/08/2008
4.9 out of 5 rating
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The people I worked with were fabulous. Everything was delivered on time and picked up on time. Easy to do, didn't have to clean, just stack in a corner and they did the rest!
Julie Sent on 11/23/2019
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Great showroom and service
Professional Party Rentals makes shopping for party rentals a pleasure. First, their website is great with pictures and pricing. This made it easy for me to make my list before I visited. Next, their showroom is quite impressive. I visited on a weekday without an appointment and Leigh Newman greeted me immediately. She was very efficient in walking me around to see in person every item on my list. Finally, their customer service is top-notch. The week of my wedding was colder than expected and Leigh rounded up some patio heaters as a last minute addition to my order. I ordered 2 and she sent me 3 just in case we had a problem with one (which we did not.) Everything was delivered promptly on Friday for my Sunday event and picked up on Monday. My order was complete and everything was in perfect condition. I would recommend Professional Party Rentals.
Whitney Sent on 05/03/2017
4.8 out of 5 rating
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Great service and are willing to spend as much time as you need going through everything. Janice is who we worked with and she was excellent!
5D569Dfc13001C8B30Aa11Eeb2A59D22071F3D80 Sent on 10/23/2016
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Tracey and the Professional Party Rentals team were wonderful to work with. Tracey walked me through rental options based on my desired layout and budget, making sure that my wedding would be exactly as I pictured it in my mind. She was also incredibly flexible, being very patient with some last minute changes. Tracey and the Professional Party Rentals team were always accommodating and kind. The rental pieces pulled the space together and gave us the exact look we were dreaming of!
Tammy Sent on 04/19/2016
4.8 out of 5 rating
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I spoke with numerous people at PPR while getting everything ready for my wedding this month. I had to change numbers, textures, tablecloths, delete and add numerous times. And each time they helped me with smiling faces and charged me a great price for all I needed. They even found something extra in their van that could have been mine (or not), and they brought an extra over next day in case I had needed it. It went off without a hitch, and that was lovely to have their responsiveness and professionalism to rely on! Thanks for helping us create a beautiful wedding day!
User2173425 Sent on 06/10/2015
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They were great, and everything looked perfect.
Ellie Sent on 11/01/2014
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Easy group to work with. Very responsive. A little expensive, but they can be because not many options are there to service the Cashiers, NC area. (We were married at High Hampton Inn) Thanks to Jason for everything!
Ashley Sent on 12/14/2012
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We rented Chivari chairs and table overlays to make the feel of our wedding reception more luxurious. Maria at Professional Party Rental was very easy to work with and there was no problem when we needed to change our count right before the wedding. The cost was a little bit expensive, but worth it once we saw the finished product at the reception! They delivered and picked up to and from the hotel and we didn't have to worry about a thing!
Katie Sent on 06/25/2012
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PPR supplied our tablecloths for the reception and everything looked beautiful. When picking out the linens originally, we were able to go into the warehouse and try a couple of different options on a dummy table to see how it would all come together. They made the reservation process simple and took care of delivery & pick-up.
Emily Sent on 06/15/2012
4.8 out of 5 rating
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Like any event like this, we had a few last minute changes and they easily handled all of our requests. The day they delivered our rentals, some items were not delivered. We called them and they very quickly fixed the problem.
Very easy to work with!
Products in good condition!
Met all of our expectations!
Brittany Sent on 05/30/2012
4.8 out of 5 rating
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We worked with Tracy at PPR. She was super nice and extremely helpful. She allowed us to change our rental list several times. The staff who delivered and picked up the equipment were quick and ready to help us with set-up and take down. I would definitely recommend PPR for any of your rental needs.
Karen Sent on 06/30/2011
4.8 out of 5 rating
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Professional Party Rentals provided the tables, chairs, and linens for our wedding reception recently. Our coordinator at our reception venue worked with them primarily, but they were able to provide everything we needed and it was all there on time and looked great! And for a very reasonable price as well. I highly recommend PPR!
Ann Sent on 08/28/2010
4.8 out of 5 rating
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We rented a few decorative linens for our reception at the Westin Poinsett. We also rented chairs and tables for a brunch at our house the next day. All rentals came in great condition. PPR was easy to work with. I wish they could have picked up the rentals on Sunday because we were leaving on our honeymoon and most everyone else was from out of town, but hey, they need a day off too! Thanks PPR.
Katie Sent on 02/11/2010
4.8 out of 5 rating
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Great to work with - all products were great!
Melissa Sent on 09/11/2009
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Very helpful and kept me under my budget.
Sara Sent on 05/25/2008
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Event Rentals was great! The linens were beautiful and it really made the reception! Event Rentals has many quality pieces and a wide selection!
User2222461 Sent on 07/12/2015
4.7 out of 5 rating
4.7
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Good service and very professional. They have a wide selection of items to pick from
Tameika Sent on 11/07/2007
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I had a great experience working with the staff at PPR. They allowed me to make changes and substitutions and called to ensure everything was in order. They did forget a few items, but worked quickly to rush them to the reception site. I was very pleased and would definitely do business with them again.
Megan Sent on 07/08/2025
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4.6
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highly recommend!
My planner did all the communication and coordination - so I can't comment on that part, but everything seemed to go very smoothly, and we had no issues. There were so many different options to choose from, and they were very upfront about all the pricing. We didn't pick anything out until ~5 weeks before the wedding and there were no issues getting everything we wanted!
+2photos
Bethany Sent on 11/16/2020
4.6 out of 5 rating
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Wonderful Staff
Linda and Shelby at the Cashiers office were wonderful to work with in preparation for our wedding. They were helpful and responsive when we had questions and changes to our event rentals.
The quality of the rental items themselves was a little disappointing, but everything worked out fine. For example, the chairs were a little more scuffed and scratched than I'd expected. Also, the table we rented for our sweetheart table was splintering and a little warped (but you couldn't tell once it was covered.)
Charla Sent on 01/05/2010
4.6 out of 5 rating
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I rented a few tables from Prof Party Rentals. Their tables showed much wear so I had to use tablecloths to cover them. They did seem slightly wobbly but nothing that kept people from using them at the reception. They were not least costly option but the best quality for the money.
I had friends pick-up and return the tables to cut out the delivery fees. PPR were flexible about when they were picked-up and we the entire Monday to return them.
If they had stayed open later on Saturday, we could've returned them that same evening...
Lindsey Sent on 01/16/2008
4.6 out of 5 rating
4.6
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I enjoyed working with the people from PPR. They were quite helpful and spent much time assisting us in picking out just the right ceremony accessories. The shop was even fun to visit. There were so many choices - I could find something to fit everything I needed. I would certainly work with them again.
Denae Sent on 06/04/2017
4.5 out of 5 rating
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5 out of 5 rating
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3 out of 5 rating
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5 out of 5 rating
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We rented linens and a farm table from Professional Party Rentals and both looked amazing! It really helped that they let me borrow (at no charge) 2 different shades of linen tablecloths to try out when I couldn't decide which color I wanted (this was before I had even ordered from them). However, the table we got was supposed to be a lower height and when we set the table up we realized it was elevated and needed different chairs than the ones we were planning on using. We were able to adjust, but definitely check everything when you pick it up or when it is delivered to make sure it is right. They are definitely pricier than other companies in the area, but this is reflected in the higher quality of their products and services (you definitely get what you pay for in this case).
Olivia Sent on 01/29/2019
4.4 out of 5 rating
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The name says it all.
Professional Party Rentals were great. They met all our expectations except for a minor set back, which was handled with professionalism. We appreciate all they did for us to make our big day happen. Definitely the best event rentals in the Upstate area!
Adam Sent on 04/09/2008
4.3 out of 5 rating
4.3
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4.5
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4.5
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4.5 out of 5 rating
4.5
Very helpful in assisting us; hassle free interaction
Savannah Sent on 12/17/2008
4.2 out of 5 rating
4.2
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5.0
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2.5 out of 5 rating
2.5
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3.5 out of 5 rating
3.5
Service was great and timely.
User1628069 Sent on 04/15/2015
4 out of 5 rating
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We were required to use them with our venue, but we really liked their selection of items. Their online site was really helpful for making selections and seeing what they have to offer. Overall great!
User1900805 Sent on 11/02/2014
4 out of 5 rating
4.0
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I chose PPR because they had the best selection of décor to choose from. Overall, I was very happy with my experience with them. The folks in the office were very patient and helpful the few times I visited and offered excellent suggestions to create the look for my wedding day! All were professional and responsive to my needs. I was disappointed with a few things on my wedding day. The silver branched candelabras were gorgeous except the candles provided would not stand up straight (this was even with tapes and putties used). My coordinator stated she felt they did not fit together properly at all. This made me uncomfortable during my reception...and ruined otherwise gorgeous pictures of the hall. If I were to do it again, I would keep the chandeliers and just use votive candles and flower bowls and skip the leaning candles! Also...PPR had to make four trips on my wedding day because they had failed to bring knives, napkins, lanterns and another item. The lanterns provided were not the ones I had requested and did not have the look I wanted and planned for. The napkins provided were the right color but not the type of fabric I requested. These are minor details of course...and everything else was great...but I was disappointed with these small details I expected and paid for. If I had not had a coordinator that day, I would have been worried and frustrated on my big day calling them back 3 times to deliver everything I reserved.
Esther Sent on 04/04/2008
4 out of 5 rating
4.0
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4.0
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5 out of 5 rating
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4 out of 5 rating
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3 out of 5 rating
3.0
we got a good discount from them for ordering through our church. they were a little difficult about pickup/drop off though. but that is typical for rental places
User1101720 Sent on 03/03/2013
3.6 out of 5 rating
3.6
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4 out of 5 rating
4.0
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4 out of 5 rating
4.0
Professionalism
3 out of 5 rating
3.0
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4 out of 5 rating
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3 out of 5 rating
3.0
I had no worries with PPR. they delivered and picked up when they said they would!
Tessa Sent on 05/22/2012
3.3 out of 5 rating
3.3
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3.5 out of 5 rating
3.5
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2.5 out of 5 rating
2.5
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2.5 out of 5 rating
2.5
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4 out of 5 rating
4.0
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4 out of 5 rating
4.0
I went to PPR to pick out my linens in January for my April wedding, and my venue communicated with PPR to have them delivered. Unfortunately, when I arrived at the venue, my linens were wrong. I was assured (by the venue, not PPR, who did not answer when I contacted them) that the linens were more expensive than the ones I requested but I was charged the same price; however, they were not the linens I wanted. Different texture, different look, and I am not sure what the purpose of my selecting linens 3 months ahead of time was if they weren't going to be available for my event. I am not pleased with not having been notified that what I ordered was not available, and I'm not pleased that PPR never responded when I tried to contact them. I received no apology or explanation from PPR. As far as I know, the rest of the rentals were fine, and I know they're "just linens," and in the big picture of the event, it doesn't really matter, but this is their business, and they made money off of this, whether I was happy or not.
My advice would be to get in writing that your linens will be available and that they will contact you for your opinion on what the replacements will be if they are not; I have had no other experience with this company, so I cannot say for sure that I would recommend them or not.
User1458280 Sent on 11/28/2013
2.8 out of 5 rating
2.8
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1.5 out of 5 rating
1.5
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4 out of 5 rating
4.0
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4 out of 5 rating
4.0
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1.5 out of 5 rating
1.5
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3 out of 5 rating
3.0
At first I had a great start with this company. Then the table cloths had burn marks on them. The runners was not pressed. They could have done better on that. I should not have to call and complain to someone I paid good money to.
Cara Sent on 10/06/2021
1.8 out of 5 rating
1.8
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2 out of 5 rating
2.0
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1 out of 5 rating
1.0
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2 out of 5 rating
2.0
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2 out of 5 rating
2.0
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2 out of 5 rating
2.0
A sour experience on the sweetest weekend
Poor communication from Professional Party Rentals throughout the planning process and wedding weekend (they were recommended by our caterer). Rentals were delivered 1.5 hours after the stated window of time and there was not any communication from the vendor regarding this. Due to my (amazing!) venue’s rules, all rentals had to picked up by Sunday at 10 am. This was explicitly laid out in the rental agreement and we were charged an additional $150 for early Sunday morning pick up. Despite this, the rentals were not picked up by the agreed upon time. The morning after our blissful wedding involved trying to track down anyone from PPR and apologizing to our venue events director. Despite multiple voicemails left for PPR, no one—not a single employee—returned our voicemails. With so many other companies available with beautiful products and good service, absolutely would not recommend PPR.
