Pratt Abbott Cleaners Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Allie C. Sent on 12/08/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gown looks beautiful!
My gown looks gorgeous after being dry cleaned with Pratt Abbott! I was soo pleased with it. There was some rips in my dress that happened from my bustle and they were able to fix it all and make it look brand new again. Highly recommend!My gown looks gorgeous after being dry cleaned with Pratt Abbott! I was soo pleased with it. There was some rips in my dress that happened from my bustle and they were able to fix it all and make it look brand new again. Highly recommend! -
Quality of service
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Suzan N. Sent on 11/23/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding dress preserved
My sister had her gown which was my grandmothers 1932 princess style gown refurbished first then Pratt Abbott preserved it in 1991. It is stunning! This is why ai chose Pratt Abbott to reserve my Gunne Sax dress from 1985. They brought it back to its original white color and preserved in a beautiful box with a window. Thank you. Highly recommendMy sister had her gown which was my grandmothers 1932 princess style gown refurbished first then Pratt Abbott preserved it in 1991. It is stunning! This is why ai chose Pratt Abbott to reserve my Gunne Sax dress from 1985. They brought it back to its original white color and preserved in a beautiful box with a window. Thank you. Highly recommend -
Quality of service
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Pat Sent on 10/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Destination Maine
With a daughter living across the country and returning to Maine for her nuptials there were plenty of details to confirm. As mother of the bride, one of mine was to have her gown pressed and ready for the special day! I could not have been more pleased with the professionalism and attention to all my questions and concerns. Pratt Abbott did a fantastic job! The gown looked perfect and was ready exactly when promised. I will now be returning to have the gown cleaned and preserved. I HIGHLY recommend for your wedding gown needs!With a daughter living across the country and returning to Maine for her nuptials there were plenty of details to confirm. As mother of the bride, one of mine was to have her gown pressed and ready for the special day! I could not have been more pleased with the professionalism and attention to all my questions and concerns. Pratt Abbott did a fantastic job! The gown looked perfect and was ready exactly when promised. I will now be returning to have the gown cleaned and preserved. I HIGHLY recommend for your wedding gown needs! -
Quality of service
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Kristen D. Sent on 10/03/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful service, thank you!!
We were so impressed with the fantastic service! The gals helping us went above and beyond to accommodate our travel and wedding weekend schedule. My daughter’s dress was picked up, steamed and prepared perfectly, and returned to our hotel in a very timely manner. Pricing was very fair. Wonderful advice was kindly shared with us to maintain the dress in good shape with the additional travel we had to the wedding location. After the wedding, once again arrangements were happily made to pick up the dress for cleaning with consideration of the bride and groom’s honeymoon schedule. Thank you Pratt & Abbott for making one of the many wedding logistics a pleasant and successful one!We were so impressed with the fantastic service! The gals helping us went above and beyond to accommodate our travel and wedding weekend schedule. My daughter’s dress was picked up, steamed and prepared perfectly, and returned to our hotel in a very timely manner. Pricing was very fair. Wonderful advice was kindly shared with us to maintain the dress in good shape with the additional travel we had to the wedding location. After the wedding, once again arrangements were happily made to pick up the dress for cleaning with consideration of the bride and groom’s honeymoon schedule. Thank you Pratt & Abbott for making one of the many wedding logistics a pleasant and successful one! -
Quality of service
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Nellie H. Sent on 11/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Organized and clean
She was incredibly helpful and really laid out the timeline for me and exactly what I should expect and she over delivered and returned the dress to me in perfect condition. Would highly recommend.She was incredibly helpful and really laid out the timeline for me and exactly what I should expect and she over delivered and returned the dress to me in perfect condition. Would highly recommend. -
Quality of service
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Maxime Sent on 10/31/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is my regular dry cleaner and I brought my wedding dress here it was a great experience.
This is my regular dry cleaner and I brought my wedding dress here it was a great experience. I can’t remember the price. It took about a month.This is my regular dry cleaner and I brought my wedding dress here it was a great experience. I can’t remember the price. It took about a month. -
Quality of service
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Rebecca F. Sent on 08/15/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quick and Easy
Very much recommend Pratt Abbott. Originally my wedding dress cleaning was expected to be $300+ and take 4 months. Instead of this, my cleaning was about 1/2 of what was expected and I could pick up my dress after only 2 weeks. PLUS, it looked incredible!Very much recommend Pratt Abbott. Originally my wedding dress cleaning was expected to be $300+ and take 4 months. Instead of this, my cleaning was about 1/2 of what was expected and I could pick up my dress after only 2 weeks. PLUS, it looked incredible! -
Quality of service
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Lois S. Sent on 08/02/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional
Such a comprehensive and professional experience having a wedding dress cleaned! Highly recommendSuch a comprehensive and professional experience having a wedding dress cleaned! Highly recommend -
Quality of service
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Shirley P. Sent on 10/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent and Responsive Customer Service
My daughter was married in Scarborough Maine and since she was driving from NYC where she purchased her dress we assumed it would be well packed and in good condition! Much to our dismay, we were mistaken. I called Pratt Abbott and they were amazing! Chris said of course we can help you and they fix. When we rss as n out of time to drive to South Portland they delivered promptly. I can't recommend them enough!!My daughter was married in Scarborough Maine and since she was driving from NYC where she purchased her dress we assumed it would be well packed and in good condition! Much to our dismay, we were mistaken. I called Pratt Abbott and they were amazing! Chris said of course we can help you and they fix. When we rss as n out of time to drive to South Portland they delivered promptly. I can't recommend them enough!! -
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Cam B. Sent on 10/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
Pratt Abbott did an amazing job with every single one of the wedding outfits that we brought in to be cleaned and / or pressed. Highly recommend!Pratt Abbott did an amazing job with every single one of the wedding outfits that we brought in to be cleaned and / or pressed. Highly recommend! -
Quality of service
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Renee L. Sent on 10/20/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good Option for Wedding Dress Steaming
My planner recommended bringing my wedding dress to Pratt Abbott because I wanted to get it professionally steamed closer to my wedding venue. Staff were lovely, cost was good, and it was steamed nicely. I didn't have to do anything myself prior to wearing it for my wedding.My planner recommended bringing my wedding dress to Pratt Abbott because I wanted to get it professionally steamed closer to my wedding venue. Staff were lovely, cost was good, and it was steamed nicely. I didn't have to do anything myself prior to wearing it for my wedding. -
Quality of service
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Devin S. Sent on 08/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Last minute steaming of wedding dress
After flying with my dress, I needed a last minute steam to get all of the wrinkles out and my coordinator recommended Pratt Abbott. They were super responsive and were able to help me last minute. My dress looked great. Would recommend their services!After flying with my dress, I needed a last minute steam to get all of the wrinkles out and my coordinator recommended Pratt Abbott. They were super responsive and were able to help me last minute. My dress looked great. Would recommend their services! -
Quality of service
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Mary K. Sent on 11/22/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Completely satisfied with this miraculous outcome
The wedding dress of my husbands daughter was soiled beyond belief. A severe thunderstorm swept through the outdoor wedding. Mud everywhere. The dress was spoiled up to the knee. I cannot believe the results! Amazing!The wedding dress of my husbands daughter was soiled beyond belief. A severe thunderstorm swept through the outdoor wedding. Mud everywhere. The dress was spoiled up to the knee. I cannot believe the results! Amazing! -
Quality of service
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Deborah V. Sent on 08/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Daughter's wedding dress
Very easy to do business with. Punctual and the dress looked great. Excellent communications with bridal teamVery easy to do business with. Punctual and the dress looked great. Excellent communications with bridal team -
Quality of service
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Kara A. Sent on 01/13/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service!
Great and fast service! My dress looks brand new againGreat and fast service! My dress looks brand new again -
Quality of service
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Marguerite T. Sent on 11/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mother of the bride
Pratt Abbott was so attentive and friendly. They did an amazing job on my daughter’s dress! I highly recommend them. They kept me in the loop and I’m so pleased we chose them!Pratt Abbott was so attentive and friendly. They did an amazing job on my daughter’s dress! I highly recommend them. They kept me in the loop and I’m so pleased we chose them! -
Quality of service
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Deirdre Sent on 10/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super friendly, professional wedding dress cleaners!
We brought three wedding dresses to Pratt Abbott to be cleaned (along with two veils and a few non-wedding items). The staff who helped us were extremely professional and kind (Angela was great!) - the store was quite busy when we arrived and they were extremely apologetic about the wait. They were careful to catalog the state of the dress pre-cleaning and talked with us about our best options for preserving the dresses, particularly the largest which was a huge ballroom gown. Prices were reasonable and our items came back to us quickly and safely. Communication was excellent as well. I am considering bringing just my regular laundry to them because we had such a good experience!We brought three wedding dresses to Pratt Abbott to be cleaned (along with two veils and a few non-wedding items). The staff who helped us were extremely professional and kind (Angela was great!) - the store was quite busy when we arrived and they were extremely apologetic about the wait. They were careful to catalog the state of the dress pre-cleaning and talked with us about our best options for preserving the dresses, particularly the largest which was a huge ballroom gown. Prices were reasonable and our items came back to us quickly and safely. Communication was excellent as well. I am considering bringing just my regular laundry to them because we had such a good experience! -
Quality of service
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Sarah W. Sent on 02/16/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding dress cleaning
I dropped off my wedding dress to Pratt Abbott a couple days after my wedding and picked up a few days later. The cleaning was done so carefully and the dress looked brand new. They even needed to remove parts of the dress for a better clean and put it back together like new. The service and experience exceeded my expectations and I would highly recommend.I dropped off my wedding dress to Pratt Abbott a couple days after my wedding and picked up a few days later. The cleaning was done so carefully and the dress looked brand new. They even needed to remove parts of the dress for a better clean and put it back together like new. The service and experience exceeded my expectations and I would highly recommend. -
Quality of service
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Ashley W. Sent on 08/02/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very friendly, professional and quick.
Pleasant experience. They staff was knowledgeable and friendly. I had already gotten married and just needed my dress cleaned for storage. They told me it would be a couple of months because I didn't need it by a certain deadline and it was done in half the time they anticipated.Pleasant experience. They staff was knowledgeable and friendly. I had already gotten married and just needed my dress cleaned for storage. They told me it would be a couple of months because I didn't need it by a certain deadline and it was done in half the time they anticipated. -
Quality of service
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Heidi L. Sent on 08/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
There expertise and experience is what I was looking for.! all our wedding gowns are precious, our gem..u
We all want the best and expect nothing less. Trust in Pratt& Abbott.
We all want the best and expect nothing less. Trust in Pratt& Abbott.
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+3 photos
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Quality of service
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Kayla Sent on 11/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dress Cleaning
Pratt Abbot took great care of my wedding dress, they were able to clean out all sorts of stains from the wedding day and bring it back to how it looked when I first bought it! I highly recommend them!Pratt Abbot took great care of my wedding dress, they were able to clean out all sorts of stains from the wedding day and bring it back to how it looked when I first bought it! I highly recommend them! -
Quality of service
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Betsy T. Sent on 01/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dress Preservation
Pratt and Abbott cleaned, made any repairs necessary, and boxed up my daughter's wedding dress for posterity. They were extremely professional and great to work with. I would recommend them to anyone.Pratt and Abbott cleaned, made any repairs necessary, and boxed up my daughter's wedding dress for posterity. They were extremely professional and great to work with. I would recommend them to anyone. -
Quality of service
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Angela R. Sent on 03/27/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Vintage wedding dress
My daughter is getting married and wanted to wear my 28 year old wedding dress. It had never been clean since I wore it. It even had a coffee stain in the front! The cleaned it and it is so beautiful! So happy with the special are they took of this dress! Now my daughter can wear it! Thank you Pratt Abbott!My daughter is getting married and wanted to wear my 28 year old wedding dress. It had never been clean since I wore it. It even had a coffee stain in the front! The cleaned it and it is so beautiful! So happy with the special are they took of this dress! Now my daughter can wear it! Thank you Pratt Abbott! -
Quality of service
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Kira B. Sent on 11/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Dress Cleaning
Angela at Pratt Abbott took such great care of my dress. She updated me throughout the whole process and somehow got all the stains out! We even got a card from her congratulating us on our marriage. Very sweet!Angela at Pratt Abbott took such great care of my dress. She updated me throughout the whole process and somehow got all the stains out! We even got a card from her congratulating us on our marriage. Very sweet! -
Quality of service
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Michelle Sent on 11/13/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So amazing!
Pratt Abbott Cleaners did such a great job caring for my dress after the wedding, and preserving it for years to come. From the first virtual consultation to final pick up, working with Pratt Abbott was easy, convenient, and top quality. I couldn't imagine trusting any other company with the most important dress of my life!Pratt Abbott Cleaners did such a great job caring for my dress after the wedding, and preserving it for years to come. From the first virtual consultation to final pick up, working with Pratt Abbott was easy, convenient, and top quality. I couldn't imagine trusting any other company with the most important dress of my life! -
Quality of service
Are you interested?
Are you interested?