Poughkeepsie Grand Hotel Reviews

Reviews
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4.7 out of 5 rating
4.7
Very good
123 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.6 out of 5 rating


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User photos

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Christine Sent on 07/02/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Experience!!
I was finally able to have my wedding after some Covid restrictions were lifted. I am so happy we chose Poughkeepsie Grand Hotel! I worked with Gina throughout my whole process and she was hands down an amazing person to deal with! I always felt welcomed! She answered every and all questions we had! The staff at PGH were so friendly and professional. They made my guest extremely happy and we are so thankful for everything! I had a vision of what I wanted and they delivered! Everything was beautiful and I wish I could relive it all! Thank you so much!!I was finally able to have my wedding after some Covid restrictions were lifted. I am so happy we chose Poughkeepsie Grand Hotel! I worked with Gina throughout my whole process and she was hands down an amazing person to deal with! I always felt welcomed! She answered every and all questions we had! The staff at PGH were so friendly and professional. They made my guest extremely happy and we are so thankful for everything! I had a vision of what I wanted and they delivered! Everything was beautiful and I wish I could relive it all! Thank you so much!! -
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Kerry Sent on 07/24/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Venue
My wedding here was amazing. They catered to us!My wedding here was amazing. They catered to us! -
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Stephanie Sent on 12/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Loved my wedding here!
My husband was very set on having the wedding here as he used to work at the Grand Hotel. I forced him to look at other venues, but in the end we decided upon the Poughkeepsie Grand Hotel. We met with Gina, who was with us through the whole wedding planning process and I couldn't be happier that she was there for us! Gina helped to make the stress of planning a wedding less stressful!
Our ceremony was here as well and everything went off without a hitch! The ballroom was gorgeous and everything was set up the way I would have set it up myself. TO be honest I did not have high expectations for the food.....I...My husband was very set on having the wedding here as he used to work at the Grand Hotel. I forced him to look at other venues, but in the end we decided upon the Poughkeepsie Grand Hotel. We met with Gina, who was with us through the whole wedding planning process and I couldn't be happier that she was there for us! Gina helped to make the stress of planning a wedding less stressful!
Our ceremony was here as well and everything went off without a hitch! The ballroom was gorgeous and everything was set up the way I would have set it up myself. TO be honest I did not have high expectations for the food.....I had many of my guests comment on how good the food was at the wedding and I must agree it was wonderful! The Grand gave my husband and I the wedding we had envisioned and we truly could not be happier.
I cannot thank Gina, Maureen, Laura, Michelle, and the staff at the Grand Hotel for everything they did for my husband and I. Thank you! -
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Susan Sent on 12/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great people and a great price
It is really difficult to beat the prices (and extras) that the Poughkeepsie Grand Hotel offers. My husband and I loved having our wedding there. The people are great, the food is delicious, and plenty of space and options for all wedding sizes. The rooftop wedding ceremony was amazing and was one of the best added bonuses of choosing this venue (among many other things).It is really difficult to beat the prices (and extras) that the Poughkeepsie Grand Hotel offers. My husband and I loved having our wedding there. The people are great, the food is delicious, and plenty of space and options for all wedding sizes. The rooftop wedding ceremony was amazing and was one of the best added bonuses of choosing this venue (among many other things). -
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Kimberly Sent on 12/06/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Night of my Life
After I got engaged, I looked around at different venues online and nothing compared to the Poughkeepsie grand. I worked with Gina from day 1 and she made sure everything was perfect!! What they include in their packages is beyond what most others include. Plus after the party, everyone can take an elevator ride right up to their rooms. It was nice to have that piece of mind knowing all those people weren’t driving home! I had the absolute best night of my life and if I had to do it all over again, I wouldn’t change a thing. They were simply amazing.After I got engaged, I looked around at different venues online and nothing compared to the Poughkeepsie grand. I worked with Gina from day 1 and she made sure everything was perfect!! What they include in their packages is beyond what most others include. Plus after the party, everyone can take an elevator ride right up to their rooms. It was nice to have that piece of mind knowing all those people weren’t driving home! I had the absolute best night of my life and if I had to do it all over again, I wouldn’t change a thing. They were simply amazing. -
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Justine Sent on 10/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic Reception
Poughkeepsie Grand Hotel, aside from all the great perks and benefits of doing our wedding with them, was very easy to work with, extremely accommodating, communicative, and helpful. The food was both bountiful and delicious, and the staff were extremely responsive and attentive to not just us, but our guests as well. Location was easy for most people to get to and super nice having the hotel attached so at the end of our night we could roll right into bed. Particularly trying to plan a wedding remotely, the number of things included and tasks/decisions that PGH helped make, made doing our wedding a significantly less stressful and much more fun experience!Poughkeepsie Grand Hotel, aside from all the great perks and benefits of doing our wedding with them, was very easy to work with, extremely accommodating, communicative, and helpful. The food was both bountiful and delicious, and the staff were extremely responsive and attentive to not just us, but our guests as well. Location was easy for most people to get to and super nice having the hotel attached so at the end of our night we could roll right into bed. Particularly trying to plan a wedding remotely, the number of things included and tasks/decisions that PGH helped make, made doing our wedding a significantly less stressful and much more fun experience! -
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Jennifer Sent on 10/17/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Venue!
They take care of you and help make your day perfect with every little detail. The day was amazing and I did not have to worry about a thing. What you get for the price is beyond reasonable. I would recommend this place to everyone! Michelle and the entire staff are incredible.They take care of you and help make your day perfect with every little detail. The day was amazing and I did not have to worry about a thing. What you get for the price is beyond reasonable. I would recommend this place to everyone! Michelle and the entire staff are incredible. -
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Roxie Sent on 09/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Venue
Great experience! Working with Michelle made our entire wedding process so easy. The staff was attentive and welcomed any special request my family and I made. Very convenient having the venue attached to the hotel and it also helps to prevent drinking/driving. All guest were happy to take a 30 second elevator ride to their room at the end of the night!Great experience! Working with Michelle made our entire wedding process so easy. The staff was attentive and welcomed any special request my family and I made. Very convenient having the venue attached to the hotel and it also helps to prevent drinking/driving. All guest were happy to take a 30 second elevator ride to their room at the end of the night! -
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Lisa Sent on 09/09/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent service, excellent wedding!
I cannot say enough about the EXCELLENT service we received for our wedding last week! Michelle, our wedding coordinator, went above and beyond this past 10 months while we planned our big day with her! Every email or call I placed to her was answered immediately and she was always happy to assist with any questions I had, no matter how big or small the issue was! On our wedding day, Michelle was there and made sure everything started out the way I wanted it. After her, maitre'd Emily and our head table server Freddy, took over the show and not only guided us through everything, but made sure we always had food and drinks at our table! We...I cannot say enough about the EXCELLENT service we received for our wedding last week! Michelle, our wedding coordinator, went above and beyond this past 10 months while we planned our big day with her! Every email or call I placed to her was answered immediately and she was always happy to assist with any questions I had, no matter how big or small the issue was! On our wedding day, Michelle was there and made sure everything started out the way I wanted it. After her, maitre'd Emily and our head table server Freddy, took over the show and not only guided us through everything, but made sure we always had food and drinks at our table! We also were allowed to view our party room before all of our guests did. They decorated everything EXACTLY how I wanted it! I didn't have to change a thing. Everyone at the Grand had professional attitudes and everything was SO organized. The food was EXCELLENT, nothing we ordered on our menu was a disappointment! We had 180 guests and the pricing was VERY reasonable compared to other local venues. At the end of the night, Emily and Freddy packaged all of our belongings (and extra food from dinner and cocktail hour!) and brought it up to our honeymoon suite to us. We had enough leftovers for 4 days after the wedding. Our guests raved about everything and they are still talking about our day. Poughkeepsie Grand Hotel, thank you SO much for taking such great care of us on our wedding day!!! If you are looking for EXCELLENT service and to be treated right, this is the place to go!!! -
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Patty Sent on 08/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Wedding ceremony and Reception
We were married at The Poughkeepsie Grand recently. The Poughkeepsie Grand offers a great deal that includes a block of rooms for your overnight guests. Our Wedding Coordinator was extremely helpful and was always available for any questions that I may have had. We held our ceremony there which was followed by the reception. The ceremony was held outside which they did a very nice job of and the reception was held afterward. The food was very good at the reception. All of my guests enjoyed the service and the food . The wait staff and bartenders were extremely attentive to the Bride and Groom as well as our guests. If you are looking for a beautiful setting at an affordable price to hold your wedding, I would highly recommend the Poughkeepsie GrandWe were married at The Poughkeepsie Grand recently. The Poughkeepsie Grand offers a great deal that includes a block of rooms for your overnight guests. Our Wedding Coordinator was extremely helpful and was always available for any questions that I may have had. We held our ceremony there which was followed by the reception. The ceremony was held outside which they did a very nice job of and the reception was held afterward. The food was very good at the reception. All of my guests enjoyed the service and the food . The wait staff and bartenders were extremely attentive to the Bride and Groom as well as our guests. If you are looking for a beautiful setting at an affordable price to hold your wedding, I would highly recommend the Poughkeepsie Grand -
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Dylan Sent on 07/25/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The best bang for your buck. Incredible.
If you’re on the search for a venue in this area, we highly recommend taking a look at the Poughkeepsie Grand Hotel. We had been to several venues and never had that “this is the place” moment until we visited the Grand hotel.
We may be a little biased because it was our wedding, but this was the best wedding we have ever been to! We had plenty of guests making similar remarks though which has made our claim feel validated. Many guests specifically complimented the speed of service, the ballroom and decorations, as well as the food and quality of service.
We booked the Regency Package, which gives you the larger ballroom (you need at least 100...If you’re on the search for a venue in this area, we highly recommend taking a look at the Poughkeepsie Grand Hotel. We had been to several venues and never had that “this is the place” moment until we visited the Grand hotel.
We may be a little biased because it was our wedding, but this was the best wedding we have ever been to! We had plenty of guests making similar remarks though which has made our claim feel validated. Many guests specifically complimented the speed of service, the ballroom and decorations, as well as the food and quality of service.
We booked the Regency Package, which gives you the larger ballroom (you need at least 100 guests but we were able to book it a few short of 100.)
For the price you’re paying, you get an incredible ballroom and also the catering is included. We still can’t figure out why the cost is lower than other venues in the area that don’t offer catering. Perhaps it’s due to the fact that they’re able to host so many weddings on the same night?
The amount you get for the price is amazing.
- The food is incredible
- The maître’ de and the head server make sure everything is going smoothly. You will always have a drink, a taste of any food you’d like, and will not have to keep track of the events and timing since they do it for you.
- The ballroom itself was beautiful. The option to choose any color uplighting for no additional cost was a huge plus.
- The process of preparing for the wedding was made simple. We worked with Gina, who was always available to answer our questions and gave us a detailed timeline of everything we would need to do far in advance so we were never feeling stressed.
If you’re searching for a venue, we highly recommend setting up a meeting with the Poughkeepsie Grand to see if it’s a match for you. -
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Danielle Sent on 06/18/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I would recommend
My wedding isn’t until 2020. However, They were very responsive and very informative when we went to look at the venue. The price and package we wanted was just perfect and they have been extremely helpful in answering my million questions along the way as well as a quick response time!My wedding isn’t until 2020. However, They were very responsive and very informative when we went to look at the venue. The price and package we wanted was just perfect and they have been extremely helpful in answering my million questions along the way as well as a quick response time! -
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Jaclyn Sent on 04/10/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kisha is the best group sales manager!!!!
We just had our wedding this past Saturday at the Grandview and had a ton of family traveling from out of town. The Poughkeepsie Grand Hotel was a great fit for our guests and Kisha made the entire process so easy and FUN! From initial contact to the day of she answered every question (no matter how repetitive or crazy) and addressed all our needs with top notch professionalism and courtesy. She was an absolute pleasure to work and plan with and has such a wonderfully warm and inviting personality. She made us feel like she was a member of the family and as concerned if not more concerned with how everything would come together. She gave us a...We just had our wedding this past Saturday at the Grandview and had a ton of family traveling from out of town. The Poughkeepsie Grand Hotel was a great fit for our guests and Kisha made the entire process so easy and FUN! From initial contact to the day of she answered every question (no matter how repetitive or crazy) and addressed all our needs with top notch professionalism and courtesy. She was an absolute pleasure to work and plan with and has such a wonderfully warm and inviting personality. She made us feel like she was a member of the family and as concerned if not more concerned with how everything would come together. She gave us a full tour of the hotel and shared everything with us as if she were inviting her into her own home. She taught me how to follow our room block and kept us up to date on bookings the whole way. I also give her high praise for handling a very difficult (and quite frankly embarrassing) “situation” extraordinarily well that came up with the matron of honor!
During all the wedding planning I knew I just needed people to help me keep my peace of mind and relieve some stress and Kisha definitely did that for me. I highly recommend her and The Poughkeepsie Grand for your next event :-) -
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Alison Sent on 12/26/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent venue!
I am so glad I chose the PK Grand Hotel for my wedding. It was perfect, the staff was great, and it was the less stressful part of my planning. The ceremony was beautiful, and the ballroom was everything I had imagined. Every detail I discussed with Michelle, she made sure it was executed beautifully. The food was wonderful, every single guest was raving about the food. There were no complaints at all from anyone, and everyone kept raving about the place, how convenient everything is - it is all in one place! Michelle was so attentive to my ring bearer, who is special needs, and anything he needed or we needed to change, she made sure she handled...I am so glad I chose the PK Grand Hotel for my wedding. It was perfect, the staff was great, and it was the less stressful part of my planning. The ceremony was beautiful, and the ballroom was everything I had imagined. Every detail I discussed with Michelle, she made sure it was executed beautifully. The food was wonderful, every single guest was raving about the food. There were no complaints at all from anyone, and everyone kept raving about the place, how convenient everything is - it is all in one place! Michelle was so attentive to my ring bearer, who is special needs, and anything he needed or we needed to change, she made sure she handled it. The maitr'd, Emily, was wonderful, as well as, our head server. My husband didn't know what to order, and they let him have the salmon (which was wonderful) and steak! So nice, and helpful as well, and packed up any food for us and brought everything to our suite. I didn't have one stress at my wedding, or during the planning process. I am so happy the way my wedding turned out, my guests really thought they were at some high-end fancy place, when it was the most affordable venue that really included so much! They really paid attention to every detail and listened to what we wanted and I couldn't be any happier how everything turned out. -
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Michelle Sent on 12/22/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Poughkeepsie Grand Hotel
My wedding is September 22, 2019 this venue is absolutely amazing. Gina is my wedding coordinator and she is very responsive and efficient. I can't wait to have my wedding hereMy wedding is September 22, 2019 this venue is absolutely amazing. Gina is my wedding coordinator and she is very responsive and efficient. I can't wait to have my wedding here -
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Janiris Sent on 12/07/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Venue Visit
I checked the reviews online before setting an appointment. All the reviews raved about how much they loved the venue, how the food was delicious and how affordable the venue was. To be honest, when I read the reviews I thought to myself that this venue was too good to be true. I reached out to set up an appointment and Michelle responded right away. We communicated constantly via email before scheduling our visit and Michelle was so wonderful! She responded in a timely matter and answered all the questions I had. When we finally went to visit the venue we LOVED it. My fiancé and I really wanted to stay within a reasonable budget and this place provides...I checked the reviews online before setting an appointment. All the reviews raved about how much they loved the venue, how the food was delicious and how affordable the venue was. To be honest, when I read the reviews I thought to myself that this venue was too good to be true. I reached out to set up an appointment and Michelle responded right away. We communicated constantly via email before scheduling our visit and Michelle was so wonderful! She responded in a timely matter and answered all the questions I had. When we finally went to visit the venue we LOVED it. My fiancé and I really wanted to stay within a reasonable budget and this place provides so many amenities within a reasonable price. I so recommend checking this venue to couples that still haven't found a venue. -
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Rachel Sent on 03/14/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Exceptional experience! Everyone we encountered from this venue was friendly, kind and professional. Our representative, Gina was a great help every step of the way and made sure every detail was perfect. Anthony, our Maitre d ensured that everything ran smoothly. Our server, Jamie was just amazing, my husband was never without a drink in his hand. Thevroom was beautiful and the food was phenomenal. There was so many hors d'oeuvre that we were full by the time we got to the main course, but of course, they made sure to bring our left overs, and then some to our room afterwards. Everything was perfect!Exceptional experience! Everyone we encountered from this venue was friendly, kind and professional. Our representative, Gina was a great help every step of the way and made sure every detail was perfect. Anthony, our Maitre d ensured that everything ran smoothly. Our server, Jamie was just amazing, my husband was never without a drink in his hand. Thevroom was beautiful and the food was phenomenal. There was so many hors d'oeuvre that we were full by the time we got to the main course, but of course, they made sure to bring our left overs, and then some to our room afterwards. Everything was perfect! -
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Vanessa Sent on 09/28/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything about the Poughkeepsie Grand is amazing. They were so accommodating and kind. We had an issue because I lost my job while we were still making payments and they were very flexible with that. Everyone that we dealt with was pleasant from the day we put down the deposit to the night of the wedding. Gina, Maureen, Kisha and Mitchell are just a few of the great people there.Everything about the Poughkeepsie Grand is amazing. They were so accommodating and kind. We had an issue because I lost my job while we were still making payments and they were very flexible with that. Everyone that we dealt with was pleasant from the day we put down the deposit to the night of the wedding. Gina, Maureen, Kisha and Mitchell are just a few of the great people there. -
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Sara Sent on 10/04/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This was a wonderful place to have my reception! I could not have asked for a better venue, everything was perfect and so nice, the staff kept checking to make sure everything was to my liking, working with Michelle was great, She always answered all my phone calls and e-mails, and made sure I was happy, the trolley service was fantastic after the wedding to go to the local bars, the food was 5 stars all the way, drinks were fantastic all my guests enjoyed everything, This is the perfect place to have a reception!This was a wonderful place to have my reception! I could not have asked for a better venue, everything was perfect and so nice, the staff kept checking to make sure everything was to my liking, working with Michelle was great, She always answered all my phone calls and e-mails, and made sure I was happy, the trolley service was fantastic after the wedding to go to the local bars, the food was 5 stars all the way, drinks were fantastic all my guests enjoyed everything, This is the perfect place to have a reception! -
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Melissa Sent on 10/03/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The food was very good at a fair price. I got many compliments on the prime rib. Overall they were very good.The food was very good at a fair price. I got many compliments on the prime rib. Overall they were very good. -
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Heather Sent on 09/04/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I got married here on 8.26.11 and the ceremony was set up really beautiful. Michelle was the best coordinator. The cocktail hour was great. Once your hand has no drink, they bring you another right away. Drinks are amazing, as is the crab rangoon omg! So many chicken choices to choose from as your chicken choice. Everything was delicious. Staff is so friendly. The free trolley takes you to shadows and the last pick up time is 1:30am. Very convenient. Our friends and family said it was the best wedding hands down.My husband and I got married here on 8.26.11 and the ceremony was set up really beautiful. Michelle was the best coordinator. The cocktail hour was great. Once your hand has no drink, they bring you another right away. Drinks are amazing, as is the crab rangoon omg! So many chicken choices to choose from as your chicken choice. Everything was delicious. Staff is so friendly. The free trolley takes you to shadows and the last pick up time is 1:30am. Very convenient. Our friends and family said it was the best wedding hands down. -
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Kristi Sent on 11/29/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I can not praise the service I received from the POK grand staff enough. Five stars does not seem to be as high as they deserve. Our coordinator Michelle did everything a bride could possibly ask for to help our reception go smoothly. They set up all our decorations, cleaned everything up, helped our vendors set up, etc. Michelle even let our groomsmen use the additional bridal suite to get ready in, even though our package only included one suite which the bridesmaids and I were using. The food was amazing and they even sent out small sampler plates to the guests which had samples of the dishes they did not order on them. All the guests said it...I can not praise the service I received from the POK grand staff enough. Five stars does not seem to be as high as they deserve. Our coordinator Michelle did everything a bride could possibly ask for to help our reception go smoothly. They set up all our decorations, cleaned everything up, helped our vendors set up, etc. Michelle even let our groomsmen use the additional bridal suite to get ready in, even though our package only included one suite which the bridesmaids and I were using. The food was amazing and they even sent out small sampler plates to the guests which had samples of the dishes they did not order on them. All the guests said it was the best wedding cake they have ever eaten. I had a full candy buffet which the staff completely set up and cleaned up for me without any direction. They even spread little sparkles and glass decorations I had given them, on all the tables. I really cannot praise the POK grand enough for their quality of service. In addition to all of this, the place is absolutely beautiful and the price cannot be beat!! Thank you POK grand for making my day so awesome! On a side note, POK grand uses Lucille's Floral Design, for their centerpieces. We decided to use her for our bouquets as well. Well the centerpieces were quite ugly and when it came time to leave for the church, we realized we had one less bridesmaid bouquet than what we were supposed to have! Our head waited had to run around and pick flowers out of the (ugly) centerpieces to make a bouquet for the maid of honor. Also my flowers were pretty but not that fresh as they had brown around the edges and the Bridesmaid's bouquets fell apart as we were taking pictures after the church. If you are going to use the POK grand I would opt out of the centerpieces and use a company of your own choosing. -
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Kristin Sent on 04/11/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Grand did an excellent job with my wedding. We had booked them only 3 months prior to the wedding, and in that 3 month period everything was ironed out in only 3 meetings. Tara was a pleasure to work with, as well as the rest of the staff. The food was excellent, and VERY plentiful. The bridal party was given a private room to relax in during the cocktail hour and we were doted on basically hand and foot. I never felt like any of the staff was insincere and the Maitre d' was wonderful. The centerpieces were included and I was pleasantly surprised. The staff did a wonderful job decorating as I was not picky and gave...The Grand did an excellent job with my wedding. We had booked them only 3 months prior to the wedding, and in that 3 month period everything was ironed out in only 3 meetings. Tara was a pleasure to work with, as well as the rest of the staff. The food was excellent, and VERY plentiful. The bridal party was given a private room to relax in during the cocktail hour and we were doted on basically hand and foot. I never felt like any of the staff was insincere and the Maitre d' was wonderful. The centerpieces were included and I was pleasantly surprised. The staff did a wonderful job decorating as I was not picky and gave them free reign (basically I told them to just "make it look good"). Everything was spectacular and the amount of things they include is astounding. Definitely worth every penny. -
Quality of service
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Alexandra Sent on 10/12/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I absolutely can’t say enough amazing things about the Poughkeepsie grand and there staff! Gina was beyond amazing I can’t thank her enough! Everyone was amazing to my now husband and myself and our bridal party also to of all of our guest! The venue was beautiful for our special day! The garden was amazing for our ceremony and picture taking. The food and drinks were delicious! Thank you all again! The Poughkeepsie grand hotel and there staff made our wedding magical and a night to always remember!I absolutely can’t say enough amazing things about the Poughkeepsie grand and there staff! Gina was beyond amazing I can’t thank her enough! Everyone was amazing to my now husband and myself and our bridal party also to of all of our guest! The venue was beautiful for our special day! The garden was amazing for our ceremony and picture taking. The food and drinks were delicious! Thank you all again! The Poughkeepsie grand hotel and there staff made our wedding magical and a night to always remember! -
Quality of service
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Emma Sent on 01/25/20185 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband and I held our wedding reception at The Grandview and was recommended to The Grand Hotel for our guest accommodations. That is where we fell in love with Kisha, the Group Sales Manager. In our opinion, she’s makes The Grand Hotel what it is! She was sweet, accommodating, helpful and always in a fantastic mood! She showed us all of our room options, was constantly assisting me with my forever growing room block and even offered us complimentary shuttle rides for our guests for our rehearsal dinner at Cosimos. We couldn’t have had a better experience and would absolutely recommend The Grand Hotel to anyone visiting the Poughkeepsie area!My husband and I held our wedding reception at The Grandview and was recommended to The Grand Hotel for our guest accommodations. That is where we fell in love with Kisha, the Group Sales Manager. In our opinion, she’s makes The Grand Hotel what it is! She was sweet, accommodating, helpful and always in a fantastic mood! She showed us all of our room options, was constantly assisting me with my forever growing room block and even offered us complimentary shuttle rides for our guests for our rehearsal dinner at Cosimos. We couldn’t have had a better experience and would absolutely recommend The Grand Hotel to anyone visiting the Poughkeepsie area! -
Quality of service
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