Recommended by 99%
2 User photos
Xavier · Married on 11/10/2018
Great experience from start to finish!
We researched a dozen wedding transportation companies and everywhere we looked, Pontarelli had 5 stars! After our wedding, we're very happy to add our own 5 star review.Sent on 03/01/2019
Our courteous and friendly driver arrived on time, formally dressed (their app tells you where the driver is). The bus was modern, clean and comfortable and our group had plenty of room for the 16 of us to talk (and for the wedding dress!). We enjoyed our bottle of champagne and red carpet treatment - literally a red carpet! And all at a great price!
We worked with Pauline who was very accommodating and flexible. We had some last minute changes and she was super easy going about that.
They've been in the business for 40 years and we could see whats made them a hit.
Wedding photos are courtesy of Cathy and David Photography
Elizabeth · Married on 07/21/2018
I just booked with Pontarelli Limos. Pauline was really helpful in explaining exactly what was included in my package and discussed what made the most sense for me and my bridal party. Not to mention, the quote was much lower than what other vendors were asking for my date. Pauline was very professional and made sure every detail was correct before we booked it. I can't wait for my big day!Sent on 02/09/2018
Jesse · Married on 01/22/2018
The best limo and transportation company I have worked with in Chicago. Their vehicles are top of the line and super clean. Their service is outstanding and much better than what you will experience with any other company in Chicago. The coordinators add a very nice personal touch.Sent on 06/08/2018
cassandra · Married on 01/20/2018
Pauline has been great and super responsive! She was very prompt and offered a great deal!Sent on 12/19/2017
Bruce · Married on 01/18/2018
Awesome!! We booked it for our wedding day to transport us and our wedding party & parents from hotel to church to reception site at a location in the far northwest suburbs.Sent on 05/09/2018
They were great to work with on setting everything up, and offered fantastic rates that were reasonable for the time & service requested. Booking was so easy through the online system, too.
Our vehicle arrived right on time, and the driver was fantastically patient and polite! He got us all where we needed to go and on time!
I would recommend using this service to anyone looking for great service at a reasonable price.
Felix · Married on 12/02/2017
OMG, had a great time - the party bus exceeded my expectations. My bridal party was extremely well taken care of by our coordinator who was super professional and courteous throughout our Journey. Our driver was super friendly and helpful when helping us navigate to our destinations. I will be definitely recommend them for my friends' weddings!Sent on 06/08/2018
Oriane · Married on 11/11/2017
My mother and I worked with Pauline at Pontarelli to coordinate transport for the day of my wedding. I can vouch that Pontarelli was absolutely fabulous! The bus, which carried our wedding party from the hotel to the wedding venue, was immaculate, the driver courteous and professional, and above all- half the price of many other Chicago Transportation options. It was nice to work with a company that wasn't trying to milk you for everything you have because it was your wedding day! I would 100% recommend Pontarelli to any bride or groom!Sent on 01/08/2018
Ryann · Married on 10/15/2017
Had a wonderful experience on the limo! Our driver was great to work with planning and leading up to the limo! He let us take stops and was very patient with the group. Everyone had so much fun! Highly recommend.Sent on 06/08/2018
Simon · Married on 10/11/2017
We worked with Pontarelli for our October 2017 wedding. It was top-notch service all around. Everything was timely, our driver was friendly and upbeat, and he was well-versed on the hop on/hop off procedure for wedding pictures. (Although my favorite was the champagne/red carpet greeting coming out of the church). If you want reliable and fun transportation-- this is your bet.Sent on 05/09/2018
Dipika · Married on 08/01/2017
Pontarelli provided SUCH a fun touch to my wedding! First of all, they communicate so quickly and organize everything so well--extremely easy to work with! We hired a limo for two hours to take us around after my wedding. Our driver was incredible! He let us get in and out of the limo whenever we wanted for pictures and was willing to drive through congested areas without a complaint for us to get cool pictures. He was so friendly and held out his hand for some of our older guests and assisted with my dress on and off the bus. His personality was super fun! The limo was on time. It was safe, clean, and had a great connection for fun music while we danced. I couldn't ask for anything more! THANK YOU for making our wedding so special! Highly recommended!Sent on 06/08/2018
Julie · Married on 07/29/2017
We had a great experience working with Pontarelli! They were extremely responsive, organized, and very easy to work with!!Sent on 07/20/2017
Maeve · Married on 07/12/2017
I cannot recommend them enough!!!! Our coordinator was so easy and flexible when we booked. I think I changed our stops about 3 times, and it was never an issue. Price was great and FAIR - no hidden charges or costs! Our driver was amazing as well!! He was on time and very polite!Sent on 06/08/2018
I will definitely book with them again!!
Mikael · Married on 07/10/2017
We worked with Pontarelli for our Chicago wedding in July 2017. Everything leading up to the event was very organized and smooth. And the day of was absolutely perfect. Our driver was on time and so professional but also so kind. Red carpet roll out, champagne toast, drinks for everyone, music system to hook up your phone, and the day-saving air conditioning. I recommend them to anyone in the Chicago area looking for something special for their wedding day. The pictures and video are so unique and beautiful and the bridal party had a blast.Sent on 05/09/2018
Dennis · Married on 04/26/2017
Excellent Service. Booked a limo for a very special occasion & they arrived early & service was awesome. I have had really bad experiences w/limos but I finally found a company I can count on. Really appreciated our driver and coordinator calling after to check if everything went well.Sent on 05/09/2018
Georgia · Married on 03/18/2017
I was so happy with my experience with Pontarelli! They were so responsive to our requests and needs. My wedding was a complete success thanks to pontarelli. I will defiantly be using this limo service in the future!Sent on 07/17/2017
Daria · Married on 02/23/2017
Outstanding company with great customer service! They were quick to reply to my request and made our planning process extremely easy. We will be using them for future employee events and highly recommend their services! We couldn't be happier with our selection.Sent on 05/09/2018
Delaney · Married on 10/19/2016
We got two separate cars for the bridal party and the family because you don't want them together! Both drivers were prompt, professional and friendly. They texted and called us when they arrived at our hotel and got us to our destinations early.Sent on 05/09/2018
Leaving the driving to Pontarelli took all stress out of our transportation needs.
Anna · Married on 08/26/2016
We booked with Pontarelli for our wedding in the fall, and it was so much fun. We needed to be at four locations in the city from St. John Cantius in the West Loop to Holiday Inn Mart Hotel in the Merchandise Mart. Booking with them was very easy and convenient. They easily accommodated over a dozen of us for our wedding party.Sent on 05/09/2018
Kavi · Married on 08/09/2016
We are a large group and we traveled to Chicago to attend a family wedding. We hired Pontarelli for our wedding day transport. They were thorough, respectful and on time. We had to navigate the parade and a protest to reach our wedding. They went above and beyond to make our day smooth and stress-free.Sent on 05/09/2018
Emma · Married on 03/23/2016
Pontarelli is amazing. We used them for our wedding transportation and it was flawless. We had an excellent driver and he got us to all our locations (for photos) with time to spare. Our coordinator was also amazing in the planning process and offered ideas for pictures and made sure the limo was in perfect shape! He also stocked the limo with adult beverages which we very much appreciated!Sent on 06/08/2018
Jaclyn · Married on 10/14/2015
Only way to go for limo and party buses. They are very pleasant and professional work with, making sure my wedding went off without a hitch. The limo bus was so fun and completely decked out. The driver did a nice job as well and everyone felt safe. Plan to use again in the future for all special events!!Sent on 06/08/2018
Katy · Married on 07/07/2007
They were great. They are local to the Chicago area. It was great to have a smaller local company that cared about the customer. Downside is their fleet is small (we took all of their 3 buses for the day). The drivers were very nice and stopped wherever we wanted for pictures, even stopping traffic for us. Great experience.Sent on 10/11/2007
Adam · Married on 07/08/2017
Top notch service! The transportation with ADA compliant seats were quality and the bus was definitely an elegant limo. I would say for quality this will be the best bet as I've seen the other shuttle buses and they aren't as great. The driver was friendly and fun as well. He also knew the directions and came prepared.Sent on 07/14/2017
Hannah · Married on 10/21/2017
Very Kind, helpful and flexible!Sent on 10/05/2017
Ashley W · Married on 07/12/2019
Wedding Transport Success!
Pontarelli was timely in their responses as soon as we reached out for a quote. We primarily worked with Pauline. All in all, they were great. The good, their drivers are top notch, stellar, on time (always early), and extremely professional. All of their vehicles are top notch, clean, and look brand new.Sent on 08/05/2019
The only constructive notes we have were regarding the communication, and charges to our credit card. Through the wedding process, the middle and end were a bit of a nightmare were the timely communication was lost - we had to reach out to other people, etc., but found out after the fact it was due to illness. Second, my dad's credit card got charged twice for charges that were mistakes. Make sure you watch your statements, and read the fine print on fees if you are x amount of minutes late to the transport vehicle.
Also, we didn't get the champagne nor the "red carpet service" that was advertised and in our contract. It wasn't a big deal in the big picture/scheme of things, but still, when you promise something, deliver... we didn't have security on the vehicles, but were told we would still receive the bottle of champagne - we never got it.
Would we use them again? Yes? Were they fairly priced? Yes. Simply use with caution during the process, read the fine print, and watch your credit card statements.