Pigs Eatin Ribs Reviews
Reviews
3.0 out of 5 rating
3.0 out of 5 rating
12 Reviews
60% recommend it
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User1882830 Sent on 10/23/2014All of our guests really enjoyed the food at our wedding. They said, it was nothing like they have had at any other weddings they've been to. They had an interesting variety. They even provided a bartender and someone to cut and serve the cake. We highly recommend Pigs Eatin Ribs. -
User1885005 Sent on 10/25/2014Awesome food! Our guest just loved the food we served and the service was great! -
User2312886 Sent on 09/12/2015Was so excited about using this food truck for our rehearsal dinner. Booked them several months in advance and had several discussions about which food truck would be used etc. A fuel surcharge of $150 was included which seemed reasonable for the food truck, grill trailer, and server vehicle. The day of the event the server pulled up in a Saturn Vue with precooked ribs, slimy chicken and the other items on our menu with sterno and racks. No food truck, no freshly grilled meats. The food was mediocre and not enough for our group! Our guests ate, but we did not. We had a half pan of beans leftover and that's it. So disappointed as we talked up this company to all of our guests before the event. Embarrassing to say the least. We called and left a message with the the owners wife about our displeasure. No return phone call. The only response was our check being cashed first thing in the morning after the holiday weekend. -
User2226203 Sent on 07/14/2015I really wanted to like Pigs Eatin' Ribs, which unfortunately made me dismiss a couple of red flags leading up to the wedding, but based on my rating it's pretty clear I was unhappy with this company. If you choose to use them, you should be aware of the following things.
1. You will have to handhold management throughout the entire process. Our emails would often not be responded to, and there was a very clear lack of communication between the different people managing the email account.
2. Seriously though - you need to handhold them. After going through a food tasting with the owner several months before the wedding, we let him know we would like to add appetizers to the menu. The next day we exchanged a couple emails to discuss pricing and then we let him know we wanted to add a cheese platter and a fruit platter to our contract. A week before the wedding we sent an email to confirm some items including the apps, and we received a bill which included them. Come the day of the wedding, they claim they didn't know appetizers were part of our menu. Their last-minute fix was to put enough fruit and cheese for about 10 people on two disposable metal baking trays, and still charge us $100 for it (we were originally billed $400 for the apps).
4. Don't trust what's in the contract. There were multiple items that I questioned and the response was that it was a generic contract and the things I brought up didn't apply to food truck caterings, which I don't really buy since there were other items in the contract that were specific to food truck catering.
5. Don't expect any service for food truck events beyond someone handing guests their food. There was only one server for my 80 guests, so the server never left the truck until after everyone had been through the line. Even though the contract stated the server was supposed to clear the baskets, there was a sign at the truck telling the guests to bring their trays back to the truck.
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